Netlink FRX6000

Cabletron Systems Netlink FRX6000, SPECTRUM FRX6000 Maintenance Manual

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Document number
09-41-06-105-03
The Complete Networking Solution
TM
iii
Notice
Cabletron Systems reserves the right to make changes in specifications and
other information contained in this document without prior notice. The
reader should in all cases consult Cabletron Systems to determine whether
any such changes have been made.
The hardware, firmware, and/or software described in this manual is subject
to change without notice.
IN NO EVENT SHALL CABLETRON SYSTEMS BE LIABLE FOR
ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL
DAMAGES WHATSOEVER (INCLUDING BUT NOT LIMITED TO
LOST PROFITS) ARISING OUT OF OR RELATED TO THIS MANUAL
OR THE INFORMATION CONTAINED IN IT, EVEN IF CABLETRON
SYSTEMS HAS BEEN ADVISED OF, KNOWN, OR SHOULD HAVE
KNOWN, THE POSSIBILITY OF SUCH DAMAGES.
Copyright 1997, 1998 by Cabletron Systems, Inc. All rights reserved.
Printed in the United States of America. Order Number: FRX6-MNT-DOC.
Also see third-party software copyrights in the Netlink
FRX4000 & FRX6000 User Guide.
Netlink is a trademark of Cabletron Systems, Inc. All other product desig-
nations are the property of their respective owners.
Statements of Compliance
United States (FCC)
The equipment provided by Cabletron Systems, Inc. and documented in this
manual has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment.
This e quipment generates, use s, and can r adiate r adio frequency energy and,
if not installed and used in accordance with the installation manual, may
cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference, in
which case the user will be required to, at his/her own expense, take the nec-
essary measures to eliminate the interference.
iv FRX6000 Maintenance Guide, Rev 03
To ensure compliance with the Class A FCC limits, use only shielded cables
with this equipment. Any cable installed above a ceiling or below a floor
must be of a material and construction approved by UL for that application.
Canada
This digital apparatus does not exceed the Class A limits for radio noise
emissions from digital apparatus set out in the Radio Interference Regula-
tions of the Canadian Department of Communications.
Le present appareil numerique n'emet pas de bruits radioelectriques
depassant les limits applicables aux appareils numeriques de la class A pre-
scrites dans le Reglement sur le brouillage radioelectrique edicte par le min-
istere des Communications du Canada.
About This Manual
This manual is intended for use by field service personnel either directly
employed by or contracted by Cabletron Systems, Inc. The manual provides
information that will aid in troubleshooting and maintaining an FRX6000.
You should also have a Netlink FRX4000 & FRX6000 User Guide for ref-
erence.
Some of the operations described in this manual can lead to
damage to the hardware and/or software if not performed
correctly. This manual should be used only by qualified
service personnel.
Revision History
Rev Date Reason for Update
01 December 1996 Initial release
02 March 1997 CD-ROM
03 March 1998 Release 4.0
Terminology and Conventions
This typeface represents general text. This typeface represents computer
input and output.
In on-screen versions of the document, cross references that are links to
other places in the document are shown in blue.
v
This symbol points to an informational note relating to the text,
table, or figure that immediately precedes or follows it.
This symbol and text identifies a cautionary note, the
content of which is more critical to heed than an informa-
tional note.
This symbol and text identifies a warning, intended to
prevent either injury to the user or major damage to
hardware, software, or system operation.
References to these keyboard keys appear in the manual and/or on the
screen:
"[N]"
is a reference to a key on your keyboard (whereN is the key).
"Enter"—means that you should type in the information, then press the
[Enter] key.
"Type"—is similar to "Enter", except that the word[E nte r]” follows
the information to be typed (e.g., "type n [Enter]").
"Press"—means press (hit, strike) the key once. Pressing the [Enter]
key afterwards is not necessary.
"[Ctrl]"
followed by one or two other key designations, must be struck
simultaneously with the other keys shown.
If a statement ends with a reference to a key—for example, ....then press
[Enter].—the period is not part of the data to be entered. If a period should
be entered, it will be shown as "[. ] ." The same applies to all other punctu-
ation.
When instructed to, for example, press [A], [B] from the Main Menu, this
means press [A], then [B], not [A] comma [B].
Screen displays are provided to show the general appearance of
actual screens. They are only examples—they do not neces-
sarily represent an operational system.
Related Documents
The Netlink FRX4000 & FRX6000 User Guide is shipped with each
FRX6000. Additional copies of this and other Cabletron documents can be
ordered from Cabletron Systems, Inc., or your local distributor of Cabletron
products.
vi FRX6000 Maintenance Guide, Rev 03
vii
Table of Contents
Chapter 1— Hardware Overview
Chassis ...........................................................................1-1
Cards ..............................................................................1-2
RLP ............................................................................1-2
LAN Adapters ............................................................1-3
Operator Interfaces ........................................................1-3
Chapter 2—Diagnostic Procedures
Reviewing Boot Messages .............................................2-5
Boot Messages ...........................................................2-6
Running the BIOS Setup Program ...............................2-17
COM Port Interface Controls .......................................2-20
Chapter 3—Testing & Replacing Components
Removing the Chassis Cover .........................................3-4
Testing Component Voltages .........................................3-4
Replacing the Power Supply ..........................................3-5
Replacing the Hard Disk Drive ......................................3-7
Replacing the 3.5Diskette Drive ...............................3-11
Replacing the Fan Filter ...............................................3-13
Replacing a Fan ...........................................................3-14
Adding or Replacing Cards ..........................................3-16
Appendix A—Configuration Drawings
Cards .............................................................................A-1
Cables ............................................................................A-4
I/O Cables .................................................................A-4
Auxiliary Console Cables .........................................A-8
Appendix B—Configuring LAN Card Software
SMC EtherCard Configuration ..................................... B-2
SMC TokenCard Configuration ....................................B-3
IBM Token Ring Adapter Configuration ...................... B-4
Startup Files .................................................................. B-5
CONFIG.SYS ...........................................................B-5
PROTOCOL.INI ....................................................... B-5
Appendix C—Installing FRX6000 Software
Index
viii FRX6000 Maintenance Guide, Rev 03
List of Figures
1-1 FRX6000 Chassis............................................................ 1-1
1-2 RLP with I/O Box and Cables......................................... 1-2
1-3 Lan Cards ........................................................................ 1-3
2-1 Port Status Display.......................................................... 2-2
2-2 Main Menu...................................................................... 2-3
2-3 Rackmount BIOS Setup Menu...................................... 2-17
3-1 Rackmount Chassis, Front View..................................... 3-1
3-2 Rackmount Chassis, Rear View...................................... 3-2
3-3 Rackmount Chassis, Interior View.................................. 3-3
3-4 Removing the Chassis Cover .......................................... 3-4
3-5 Disk Drive Cables ...........................................................3-6
3-6 Power Supply Cables.......................................................3-6
3-7 Power Supply Mounting Screws..................................... 3-7
3-8 Removing the Chassis Faceplate..................................... 3-8
3-9 Removing the Hard Drive ...............................................3-8
3-10 Hard Disk Drive Cables ..................................................3-9
3-11 BIOS Setup Menu ......................................................... 3-10
3-13 Removing the Diskette Drive........................................ 3-12
3-14 Diskette Drive Cables.................................................... 3-12
3-15 Removing the Chassis Faceplate................................... 3-13
3-16 Removing the Fan Filter................................................ 3-14
3-17 Removing Fans.............................................................. 3-15
3-18 Installing a Card ............................................................ 3-16
A-1 RLP and I/O Assembly................................................... A-1
A-2 SMC EtherCard Plus ...................................................... A-2
A-3 SMC TokenCard Elite.................................................... A-2
A-4 CPU Module................................................................... A-3
A-5 RS-232 Cables................................................................ A-4
A-6 V.35 Cables.................................................................... A-5
A-7 RS-449 Cables................................................................ A-6
A-8 X.21 Cables.................................................................... A-7
A-9 Auxiliary Console Cable, FRX6000 to PC .................... A-8
A-10 Console Cable Converter, FRX6000 to Terminal.......... A-8
A-11 Auxiliary Console Cable, FRX6000 to Modem............. A-9
ix
List of Tables
2-1 BIOS Setup Parameters..................................................2-18
B-1 RLP Addresses................................................................B-1
Chapter 1
Hardware Overview
The Netlink
TM
FRX6000
is used to provide concentration and access
to remote devices. Each FRX6000 supports up to sixty-four serial
interfaces, and can function as central-site devices for remote
FRX4000s, SmartSwitch 1800s, and/or 9W004s. The FRX6000 pro-
vides local and remote switching, and (on devices with video inter-
faces) feature an intuitive, menu-based management structure that
allows complete local and remote control of other Cabletron frame
relay devices.
Detailed product descriptions can be found in the Netlink FRX4000
& FRX6000 User Guide.
Chassis
Figure 1-1 FRX6000 Chassis
1-2 FRX6000 Maintenance Guide, Rev 03
Cards
RLP
The RLP, an i960 RISC-based line processor, provides serial inter-
faces on the FRX6000.
Figure 1-2 RLP with I/O Box and Cables
RLP
LIC 1
I/O Box
RLP Cables
I/O Cables to Modems
and User Devices
LIC 2
0
2
1
3
4
6
5
7
Hardware Overview 1-3
LAN Adapters
An FRX6000 can contain one or two LAN cards (Two Ethernet, or
one Ethernet and one Token Ring).
Figure 1-3 Lan Cards
Operator Interfaces
The FRX6000 does not require any operator intervention for normal
operation. However, a keyboard and VGA monitor are necessary for
local software installation, and a local monitor or local/remote asyn-
chronous terminal (via the COM1 port) are necessary for configu-
ration and monitoring.
The async terminal’s keyboard must have
[F1]–[F10]
function keys as
well as
[PgUp]
and
[PgDn]
keys.
Ethernet
Token Ring
RJ45
DB15
BNC
DB9
RJ45
1-4 FRX6000 Maintenance Guide, Rev 03
Standard PC keyboard function keys are represented as follows on a
VT100. (
^[
is
[Esc]
, and the following character is an uppercase letter
O.)
Standard VT100
Keyb oard
Keypad Map to:
[F1] [PF1] ^[0P
[F2] [PF2] ^[0Q
[F3] [PF3] ^[0R
[F4] [PF4] ^[0S
[F5] [5] ^[0u
[F6] [6] ^[0v
[F7] [7] ^[0w
[F9] [,]
(comma)
^[0l
[F10] [.]
(period)
^[0n
[PgUp] [Up Arrow] ^[0A
[PgDn] [Down Arrow] ^[0B
Each FRX6000 is shipped with cables to allow connection to the
device from an ASCI terminal or from a PC with terminal emulation.
(S ee Figure A-9 through Figure A-11.)
A keyboard and video device can also be connected via one of these
methods:
ASCII terminal/keyboard (or PC with terminal emulation)
connected to an async PAD port in the local FRX6000.
ASCII terminal/keyboard (or PC with terminal emulation)
connected to an async PAD port in a remote Cabletron frame
relay device (FRX6000, FRX4000, SmartSwitch 1800, or
9W004), through a network, into an X.25 port in the local
FRX6000.
Keyboard and video device on a remote Cabletron frame relay
device .
Remote monitoring and configuration of any FRX6000
with IP and SNMP configured can be performed via
Cabletron’s Spectrum network management platform, or
via a Hewlett Packard® workstation with HP OpenView
and Netlink OmniView.
Chapter 2
Diagnostic Procedures
All of the procedures in this chapter require an attached
VGA monitor. You should also have a diagnostic diskette
(such as CheckI) and a bootable 1.4 MB blank diskette,
to analyze the system configuration.
Once an FRX6000 is operational, much diagnostic information is
available through menu-level operations (described in the Netlink
FRX4000 & FRX6000 User Guide). However, some problems might
arise that do not readily identify themselves through system error
messages or obvious changes in operation. This chapter describes the
procedures for verifying correct configuration and operation of an
FRX6000. It also provides some guidelines for pursuing a solution if
there is a problem.
When an FRX6000 is switched on, the following should occur:
The fan(s) and the power light on the front panel will come on.
BIOS identifying information will be displayed.
There will be a short beep as memory is tested, and the screen
will display the memory being counted.
Each disk drive’s access light will come on as the disks are
searched for the necessary DOS boot files.
As the software is loaded, messages will be displayed.
If there are problems during boot-up, error messages will be dis-
played, and the process will continue after the message has been dis-
played for a short time (so watch the screen carefully).
2-2 FRX6000 Maintenance Guide, Rev 03
Once the software has correctly loaded, a screen similar to the fol-
lowing will be displayed.
Figure 2-1 Port Status Display
From this screen, you should be able to log into the Main Menu
(Figure 2-2), which is the starting point for configuration and oper-
ation procedures.
Node N ame=node 10
Port S tatus Display (Page 1)
L P Type PPS Conn# State L P Type PPS Conn# State
0 0 X25 62 4 Operational 0 1 X25 127 12 Operational
0 2 X25 112 7 Operational 0 3 X25 60 6 Operational
0 4 SNA 110 3 Operational 0 5 X25 87 5 Operational
1 0 ASY 0 0 Link _disable 1 1 X25 88 4 Operational
F1: C onti nue
Diagnostic Procedures 2-3
Figure 2-2 Main Menu
It can probably be asssumed that if you are reading this chapter, the
node did not boot correctly as described. The remainder of this
chapter describes steps for identifying and fixing some problems.
Certain problems may be easy to track down; for example:
If there seems to be no power at all, check to make sure the
power cord is securely connected at both ends and that there is
power (of the appropriate voltage) at the receptacle.
If there is power but the hardware does not seem to be func-
tioning properly, verify the correct setting of the AC voltage
selector switch. (See Chapter 3.)
If there is an obvious problem with one or more hardware
components, go to Chapter 3.
If the node appears to boot correctly but there is a communi-
cation problem with an async terminal, go to
"
COM Port
Interface Controls" on page 2-20.
Node Name = node 10
Software V ersion 4.0
M A I N M E N U
A Configuration
B Operation
C Status Displays
D Events
E Statistics
F Reports
Sekect:
2-4 FRX6000 Maintenance Guide, Rev 03
If the problem is less clear, follow this plan:
Reboot with diagnostic
diskette and
run diagnostics
Is
FRX6000
software starting?
(should see boot
messages)
No
Power on and
monitor screen
messages
Was
problem
identified?
Can
BIOS setup
(
pa
g
e 2-17
)
fix it?
Run BIOS setup
(see
pa
g
e 2- 17
),
then reboot
Yes
Yes
No
Yes
Monitor boot
messages
(see
pa
g
e 2-5
)
Is
FRX6000
software
starting?
Yes
No
Is
there still a
problem?
Yes
No
Yes Yes
No
No
No
Yes
Al l
done
Contact Cabletron Systems
Technical Support at:
Phone: 603-332-9400
FAX: 603-337-3075
E-mail: support@ctron.com
Fix, then
reboot
Can
you fix the
problem?
Can you
identify the
problem?
Can you
identify the
solution?
No
Diagnostic Procedures 2-5
Reviewing Boot Messages
As an FRX6000 boots, screen information tracks the loading of
cards, verifies configuration file format, and displays any errors.
This data is displayed only until the FRX6000 software is running;
however, it is saved in a file named BOOTRPT.TXT, and the operator
can later display it in a report. This can be used as a tool to verify that
startup of the node proceeded without errors, or to remind the user of
the number and types of RLPs in the node. If there is an error
reported, the data may aid in fixing the problem.
If a node is shut down, then rebooted, the existing BOOTRPT.TXT
file will be renamed BOOTBAK.TXT, and a new BOOTRPT.TXT will
be created. BOOTRPT.TXT and BOOTBAK.TXT can be used as
follows:
1. Display and review the data from thecurrent boot of the node.
2. Address any reported problems.
3. Re-boot the node. (This copies the previous boot data to a
backup file.)
4. Display the new boot data, and compare it to the previous data.
This will show whether the problem was fixed. Also, a problem
that occurred during the previous boot-up will often be cleared
up by re-booting.
To display the data from the current boot-up, press
[C]
at the Reports
Menu (or
[F],
then
[C]
from the Main Menu). To display the data from
the previous boot-up (saved in a file called BOOTBAK.TXT), press
[D]
at the Reports Menu (or
[F], [D]
from the Main Menu).
2-6 FRX6000 Maintenance Guide, Rev 03
Boot Messages
Many boot messages are “normal” messages, and are described here
simply for information. Others are error messages, and include rec-
ommended action. After taking the recommended action for an error
message, reboot the node. If the problem has not been corrected,
contact Cabletron Systems Technical Support at:
Phone: 603-332-9400
FAX: 603-337-3075
E-mail: support@ctron.com.
Boot messages are listed below in alphabetical order.
Boot Time: nn/nn/19nn–nn:nn:nn
Meaning: This is the date and time of the current boot-up.
Action: None.
Buffers: Xmt count “n,Xmt size n, Rcv count n, Rcv size n
Meaning: These values denote the numbers and sizes of the
pre-fetch buffers used by the LAN interface.
Action: None.
Can’t Initialize Memory, “NNN”.CMP
Meaning: There is not enough memory in the FRX6000 to
load the RLP software (if
NNN
” is "
BOOTUP
") or
the VxWorks software (if
NNN
is "
VXWORKS
").
An FRX6000 has 1 MB of memory, but only the
640 KB of base memory is needed to load and run
the software. If one of these messages is displayed,
some of that base memory is faulty.
Action: Check all the installed memory for proper seating.
If it is all securely installed, replace each module
and reboot, one at a time.
Can’t open COFF file, “NNN”.CMP
Meaning: Either the compressed boot (if
NNN
is "
BOOTUP
")
or VxWorks (if
NNN
” is "
VXWORKS
") file handle
could not be found during RLP software loading.
/