Cabletron Systems Netlink FRX6000 Maintenance Manual

Document number

09-41-06-105-03

The Complete Networking Solution

TM

iii

Notice

Cabletron Systems reserves the right to make changes in specifications and

other information contained in this document without prior notice. The

reader should in all cases consult Cabletron Systems to determine whether

any such changes have been made.

The hardware, firmware, and/or software described in this manual is subject

to change without notice.

IN NO EVENT SHALL CABLETRON SYSTEMS BE LIABLE FOR

ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL

DAMAGES WHATSOEVER (INCLUDING BUT NOT LIMITED TO

LOST PROFITS) ARISING OUT OF OR RELATED TO THIS MANUAL

OR THE INFORMATION CONTAINED IN IT, EVEN IF CABLETRON

SYSTEMS HAS BEEN ADVISED OF, KNOWN, OR SHOULD HAVE

KNOWN, THE POSSIBILITY OF SUCH DAMAGES.

Printed in the United States of America. Order Number: FRX6-MNT-DOC.

Also see third-party software copyrights in the Netlink

FRX4000 & FRX6000 User Guide.

Netlink is a trademark of Cabletron Systems, Inc. All other product desig-

nations are the property of their respective owners.

Statements of Compliance

United States (FCC)

The equipment provided by Cabletron Systems, Inc. and documented in this

manual has been tested and found to comply with the limits for a Class A

digital device, pursuant to Part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment.

This e quipment generates, use s, and can r adiate r adio frequency energy and,

if not installed and used in accordance with the installation manual, may

cause harmful interference to radio communications. Operation of this

equipment in a residential area is likely to cause harmful interference, in

which case the user will be required to, at his/her own expense, take the nec-

essary measures to eliminate the interference.

iv FRX6000 Maintenance Guide, Rev 03

To ensure compliance with the Class A FCC limits, use only shielded cables

with this equipment. Any cable installed above a ceiling or below a floor

must be of a material and construction approved by UL for that application.

Canada

This digital apparatus does not exceed the Class A limits for radio noise

emissions from digital apparatus set out in the Radio Interference Regula-

tions of the Canadian Department of Communications.

Le present appareil numerique n'emet pas de bruits radioelectriques

depassant les limits applicables aux appareils numeriques de la class A pre-

scrites dans le Reglement sur le brouillage radioelectrique edicte par le min-

istere des Communications du Canada.

About This Manual

This manual is intended for use by field service personnel either directly

employed by or contracted by Cabletron Systems, Inc. The manual provides

information that will aid in troubleshooting and maintaining an FRX6000.

You should also have a Netlink FRX4000 & FRX6000 User Guide for ref-

erence.

Some of the operations described in this manual can lead to

damage to the hardware and/or software if not performed

correctly. This manual should be used only by qualified

service personnel.

Revision History

Rev Date Reason for Update

01 December 1996 Initial release

02 March 1997 CD-ROM

03 March 1998 Release 4.0

Terminology and Conventions

This typeface represents general text. This typeface represents computer

input and output.

In on-screen versions of the document, cross references that are links to

other places in the document are shown in blue.

v

This symbol points to an informational note relating to the text,

table, or figure that immediately precedes or follows it.

This symbol and text identifies a cautionary note, the

content of which is more critical to heed than an informa-

tional note.

This symbol and text identifies a warning, intended to

prevent either injury to the user or major damage to

hardware, software, or system operation.

References to these keyboard keys appear in the manual and/or on the

screen:

"[N]"

—

is a reference to a key on your keyboard (where “N” is the key).

"Enter"—means that you should type in the information, then press the

[Enter] key.

"Type"—is similar to "Enter", except that the word “[E nte r]” follows

the information to be typed (e.g., "type n [Enter]").

"Press"—means press (hit, strike) the key once. Pressing the [Enter]

key afterwards is not necessary.

"[Ctrl]"

—

followed by one or two other key designations, must be struck

simultaneously with the other keys shown.

If a statement ends with a reference to a key—for example, “....then press

[Enter].”—the period is not part of the data to be entered. If a period should

be entered, it will be shown as "[. ] ." The same applies to all other punctu-

ation.

When instructed to, for example, “press [A], [B] from the Main Menu,” this

means press [A], then [B], not [A] comma [B].

Screen displays are provided to show the general appearance of

actual screens. They are only examples—they do not neces-

sarily represent an operational system.

Related Documents

The Netlink FRX4000 & FRX6000 User Guide is shipped with each

FRX6000. Additional copies of this and other Cabletron documents can be

ordered from Cabletron Systems, Inc., or your local distributor of Cabletron

products.

vi FRX6000 Maintenance Guide, Rev 03

vii

Table of Contents

Chapter 1— Hardware Overview

Chassis ...........................................................................1-1

Cards ..............................................................................1-2

RLP ............................................................................1-2

LAN Adapters ............................................................1-3

Operator Interfaces ........................................................1-3

Chapter 2—Diagnostic Procedures

Reviewing Boot Messages .............................................2-5

Boot Messages ...........................................................2-6

Running the BIOS Setup Program ...............................2-17

COM Port Interface Controls .......................................2-20

Chapter 3—Testing & Replacing Components

Removing the Chassis Cover .........................................3-4

Testing Component Voltages .........................................3-4

Replacing the Power Supply ..........................................3-5

Replacing the Hard Disk Drive ......................................3-7

Replacing the 3.5” Diskette Drive ...............................3-11

Replacing the Fan Filter ...............................................3-13

Replacing a Fan ...........................................................3-14

Adding or Replacing Cards ..........................................3-16

Appendix A—Configuration Drawings

Cards .............................................................................A-1

Cables ............................................................................A-4

I/O Cables .................................................................A-4

Auxiliary Console Cables .........................................A-8

Appendix B—Configuring LAN Card Software

SMC EtherCard Configuration ..................................... B-2

SMC TokenCard Configuration ....................................B-3

IBM Token Ring Adapter Configuration ...................... B-4

Startup Files .................................................................. B-5

CONFIG.SYS ...........................................................B-5

PROTOCOL.INI ....................................................... B-5

Appendix C—Installing FRX6000 Software

Index

viii FRX6000 Maintenance Guide, Rev 03

List of Figures

1-1 FRX6000 Chassis............................................................ 1-1

1-2 RLP with I/O Box and Cables......................................... 1-2

1-3 Lan Cards ........................................................................ 1-3

2-1 Port Status Display.......................................................... 2-2

2-2 Main Menu...................................................................... 2-3

2-3 Rackmount BIOS Setup Menu...................................... 2-17

3-1 Rackmount Chassis, Front View..................................... 3-1

3-2 Rackmount Chassis, Rear View...................................... 3-2

3-3 Rackmount Chassis, Interior View.................................. 3-3

3-4 Removing the Chassis Cover .......................................... 3-4

3-5 Disk Drive Cables ...........................................................3-6

3-6 Power Supply Cables.......................................................3-6

3-7 Power Supply Mounting Screws..................................... 3-7

3-8 Removing the Chassis Faceplate..................................... 3-8

3-9 Removing the Hard Drive ...............................................3-8

3-10 Hard Disk Drive Cables ..................................................3-9

3-11 BIOS Setup Menu ......................................................... 3-10

3-13 Removing the Diskette Drive........................................ 3-12

3-14 Diskette Drive Cables.................................................... 3-12

3-15 Removing the Chassis Faceplate................................... 3-13

3-16 Removing the Fan Filter................................................ 3-14

3-17 Removing Fans.............................................................. 3-15

3-18 Installing a Card ............................................................ 3-16

A-1 RLP and I/O Assembly................................................... A-1

A-2 SMC EtherCard Plus ...................................................... A-2

A-3 SMC TokenCard Elite.................................................... A-2

A-4 CPU Module................................................................... A-3

A-5 RS-232 Cables................................................................ A-4

A-6 V.35 Cables.................................................................... A-5

A-7 RS-449 Cables................................................................ A-6

A-8 X.21 Cables.................................................................... A-7

A-9 Auxiliary Console Cable, FRX6000 to PC .................... A-8

A-10 Console Cable Converter, FRX6000 to Terminal.......... A-8

A-11 Auxiliary Console Cable, FRX6000 to Modem............. A-9

ix

List of Tables

2-1 BIOS Setup Parameters..................................................2-18

B-1 RLP Addresses................................................................B-1

Chapter 1

Hardware Overview

The Netlink

TM

FRX6000

is used to provide concentration and access

to remote devices. Each FRX6000 supports up to sixty-four serial

interfaces, and can function as central-site devices for remote

FRX4000s, SmartSwitch 1800s, and/or 9W004s. The FRX6000 pro-

vides local and remote switching, and (on devices with video inter-

faces) feature an intuitive, menu-based management structure that

allows complete local and remote control of other Cabletron frame

relay devices.

Detailed product descriptions can be found in the Netlink FRX4000

& FRX6000 User Guide.

Chassis

Figure 1-1 FRX6000 Chassis

1-2 FRX6000 Maintenance Guide, Rev 03

Cards

RLP

The RLP, an i960 RISC-based line processor, provides serial inter-

faces on the FRX6000.

Figure 1-2 RLP with I/O Box and Cables

RLP

LIC 1

I/O Box

RLP Cables

I/O Cables to Modems

and User Devices

LIC 2

0

2

1

3

4

6

5

7

Hardware Overview 1-3

LAN Adapters

An FRX6000 can contain one or two LAN cards (Two Ethernet, or

one Ethernet and one Token Ring).

Figure 1-3 Lan Cards

Operator Interfaces

The FRX6000 does not require any operator intervention for normal

operation. However, a keyboard and VGA monitor are necessary for

local software installation, and a local monitor or local/remote asyn-

chronous terminal (via the COM1 port) are necessary for configu-

ration and monitoring.

The async terminal’s keyboard must have

[F1]–[F10]

function keys as

well as

[PgUp]

and

[PgDn]

keys.

Ethernet

Token Ring

RJ45

DB15

BNC

DB9

RJ45

1-4 FRX6000 Maintenance Guide, Rev 03

Standard PC keyboard function keys are represented as follows on a

VT100. (

^[

is

[Esc]

, and the following character is an uppercase letter

O.)

Standard VT100

Keyb oard

Keypad Map to:

[F1] [PF1] ^[0P

[F2] [PF2] ^[0Q

[F3] [PF3] ^[0R

[F4] [PF4] ^[0S

[F5] [5] ^[0u

[F6] [6] ^[0v

[F7] [7] ^[0w

[F9] [,]

(comma)

^[0l

[F10] [.]

(period)

^[0n

[PgUp] [Up Arrow] ^[0A

[PgDn] [Down Arrow] ^[0B

Each FRX6000 is shipped with cables to allow connection to the

device from an ASCI terminal or from a PC with terminal emulation.

(S ee Figure A-9 through Figure A-11.)

A keyboard and video device can also be connected via one of these

methods:

●

ASCII terminal/keyboard (or PC with terminal emulation)

connected to an async PAD port in the local FRX6000.

●

ASCII terminal/keyboard (or PC with terminal emulation)

connected to an async PAD port in a remote Cabletron frame

relay device (FRX6000, FRX4000, SmartSwitch 1800, or

9W004), through a network, into an X.25 port in the local

FRX6000.

●

Keyboard and video device on a remote Cabletron frame relay

device .

Remote monitoring and configuration of any FRX6000

with IP and SNMP configured can be performed via

Cabletron’s Spectrum network management platform, or

via a Hewlett Packard® workstation with HP OpenView

and Netlink OmniView.

Chapter 2

Diagnostic Procedures

All of the procedures in this chapter require an attached

VGA monitor. You should also have a diagnostic diskette

(such as CheckIt®) and a bootable 1.4 MB blank diskette,

to analyze the system configuration.

Once an FRX6000 is operational, much diagnostic information is

available through menu-level operations (described in the Netlink

FRX4000 & FRX6000 User Guide). However, some problems might

arise that do not readily identify themselves through system error

messages or obvious changes in operation. This chapter describes the

procedures for verifying correct configuration and operation of an

FRX6000. It also provides some guidelines for pursuing a solution if

there is a problem.

When an FRX6000 is switched on, the following should occur:

●

The fan(s) and the power light on the front panel will come on.

●

BIOS identifying information will be displayed.

●

There will be a short beep as memory is tested, and the screen

will display the memory being counted.

●

Each disk drive’s access light will come on as the disks are

searched for the necessary DOS boot files.

●

As the software is loaded, messages will be displayed.

If there are problems during boot-up, error messages will be dis-

played, and the process will continue after the message has been dis-

played for a short time (so watch the screen carefully).

2-2 FRX6000 Maintenance Guide, Rev 03

Once the software has correctly loaded, a screen similar to the fol-

lowing will be displayed.

Figure 2-1 Port Status Display

From this screen, you should be able to log into the Main Menu

(Figure 2-2), which is the starting point for configuration and oper-

ation procedures.

Node N ame=node 10

Port S tatus Display (Page 1)

L P Type PPS Conn# State L P Type PPS Conn# State

0 0 X25 62 4 Operational 0 1 X25 127 12 Operational

0 2 X25 112 7 Operational 0 3 X25 60 6 Operational

0 4 SNA 110 3 Operational 0 5 X25 87 5 Operational

1 0 ASY 0 0 Link _disable 1 1 X25 88 4 Operational

F1: C onti nue

Diagnostic Procedures 2-3

Figure 2-2 Main Menu

It can probably be asssumed that if you are reading this chapter, the

node did not boot correctly as described. The remainder of this

chapter describes steps for identifying and fixing some problems.

Certain problems may be easy to track down; for example:

●

If there seems to be no power at all, check to make sure the

power cord is securely connected at both ends and that there is

power (of the appropriate voltage) at the receptacle.

●

If there is power but the hardware does not seem to be func-

tioning properly, verify the correct setting of the AC voltage

selector switch. (See Chapter 3.)

●

If there is an obvious problem with one or more hardware

components, go to Chapter 3.

●

If the node appears to boot correctly but there is a communi-

cation problem with an async terminal, go to

"

COM Port

Interface Controls" on page 2-20.

Node Name = node 10

Software V ersion 4.0

M A I N M E N U

A Configuration

B Operation

C Status Displays

D Events

E Statistics

F Reports

Sekect:

2-4 FRX6000 Maintenance Guide, Rev 03

If the problem is less clear, follow this plan:

Reboot with diagnostic

diskette and

run diagnostics

Is

FRX6000

software starting?

(should see boot

messages)

No

Power on and

monitor screen

messages

Was

problem

identified?

Can

BIOS setup

(

pa

g

e 2-17

)

fix it?

Run BIOS setup

(see

pa

g

e 2- 17

),

then reboot

Yes

No

Yes

Monitor boot

messages

(see

pa

g

e 2-5

)

Is

FRX6000

software

starting?

Yes

No

Is

there still a

problem?

Yes

No

Yes Yes

No

Yes

Al l

done

Contact Cabletron Systems

Technical Support at:

Phone: 603-332-9400

FAX: 603-337-3075

E-mail: support@ctron.com

Fix, then

reboot

Can

you fix the

problem?

Can you

identify the

problem?

Can you

identify the

solution?

No

Diagnostic Procedures 2-5

Reviewing Boot Messages

As an FRX6000 boots, screen information tracks the loading of

cards, verifies configuration file format, and displays any errors.

This data is displayed only until the FRX6000 software is running;

however, it is saved in a file named BOOTRPT.TXT, and the operator

can later display it in a report. This can be used as a tool to verify that

startup of the node proceeded without errors, or to remind the user of

the number and types of RLPs in the node. If there is an error

reported, the data may aid in fixing the problem.

If a node is shut down, then rebooted, the existing BOOTRPT.TXT

file will be renamed BOOTBAK.TXT, and a new BOOTRPT.TXT will

be created. BOOTRPT.TXT and BOOTBAK.TXT can be used as

follows:

1. Display and review the data from the “current” boot of the node.

2. Address any reported problems.

3. Re-boot the node. (This copies the previous boot data to a

backup file.)

4. Display the new boot data, and compare it to the previous data.

This will show whether the problem was fixed. Also, a problem

that occurred during the previous boot-up will often be cleared

up by re-booting.

To display the data from the current boot-up, press

[C]

at the Reports

Menu (or

[F],

then

[C]

from the Main Menu). To display the data from

the previous boot-up (saved in a file called BOOTBAK.TXT), press

[D]

at the Reports Menu (or

[F], [D]

from the Main Menu).

2-6 FRX6000 Maintenance Guide, Rev 03

Boot Messages

Many boot messages are “normal” messages, and are described here

simply for information. Others are error messages, and include rec-

ommended action. After taking the recommended action for an error

message, reboot the node. If the problem has not been corrected,

contact Cabletron Systems Technical Support at:

Phone: 603-332-9400

FAX: 603-337-3075

E-mail: support@ctron.com.

Boot messages are listed below in alphabetical order.

Boot Time: nn/nn/19nn–nn:nn:nn

Meaning: This is the date and time of the current boot-up.

Action: None.

Buffers: Xmt count “n,” Xmt size “n,” Rcv count “n,” Rcv size “n”

Meaning: These values denote the numbers and sizes of the

pre-fetch buffers used by the LAN interface.

Action: None.

Can’t Initialize Memory, “NNN”.CMP

Meaning: There is not enough memory in the FRX6000 to

load the RLP software (if “

NNN

” is "

BOOTUP

") or

the VxWorks software (if “

NNN

” is "

VXWORKS

").

An FRX6000 has 1 MB of memory, but only the

640 KB of base memory is needed to load and run

the software. If one of these messages is displayed,

some of that base memory is faulty.

Action: Check all the installed memory for proper seating.

If it is all securely installed, replace each module

and reboot, one at a time.

Can’t open COFF file, “NNN”.CMP

Meaning: Either the compressed boot (if “

NNN

” is "

BOOTUP

")

or VxWorks (if “

NNN

” is "

VXWORKS

") file handle

could not be found during RLP software loading.

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