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430 G1

HP 430 G1 User manual

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HP ProBook 430 G1 Notebook PC
Maintenance and Service Guide
© Copyright 2013 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are
trademarks or registered trademarks of Intel
Corporation in the United States and other
countries. Microsoft and Windows are either
trademarks or registered trademarks of
Microsoft Corporation in the United States
and/or other countries. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: July 2013
Document Part Number: 726502-001
Product notice
This guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions
of Windows 8. Your computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take
full advantage of Windows 8 functionality.
See
http://www.microsoft.com for details.
Important Notice about Customer Self-Repair Parts
CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be
accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for
Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and
replacement procedures for Authorized Service Provider only parts," can damage the computer or void
your warranty.
iii
iv Important Notice about Customer Self-Repair Parts
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
v
vi Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 6
Display - Windows models ........................................................................................................ 6
Display - SLED models .............................................................................................................. 8
Top ........................................................................................................................................ 9
TouchPad ................................................................................................................. 9
Lights (select models only) ........................................................................................ 10
Buttons and fingerprint reader (select models only) ...................................................... 11
Keys ...................................................................................................................... 12
Front ..................................................................................................................................... 13
Left ....................................................................................................................................... 14
Right .................................................................................................................................... 15
Bottom .................................................................................................................................. 16
Service tag and PCID label ..................................................................................................... 17
Service tag ............................................................................................................. 17
PCID label .............................................................................................................. 18
3 Illustrated parts catalog .................................................................................................. 19
Computer major components ................................................................................................... 19
Display components ............................................................................................................... 22
Cable Kit .............................................................................................................................. 23
Mass storage devices ............................................................................................................. 24
Miscellaneous parts ................................................................................................................ 25
Sequential part number listing .................................................................................................. 26
4 Removal and replacement procedures preliminary requirements .................................... 30
Tools required ....................................................................................................................... 30
Service considerations ............................................................................................................ 30
Plastic parts ............................................................................................................ 30
Cables and connectors ............................................................................................ 31
vii
Drive handling ........................................................................................................ 31
Grounding guidelines ............................................................................................................. 32
Electrostatic discharge damage ................................................................................. 32
Packaging and transporting guidelines ....................................................... 33
Workstation guidelines ............................................................................. 33
Equipment guidelines ................................................................................ 34
5 Removal and replacement procedures for Customer Self-Repair parts ............................. 35
Component replacement procedures ........................................................................................ 35
Battery ................................................................................................................... 35
Keyboard ............................................................................................................... 37
Hard drive ............................................................................................................. 40
Service door ........................................................................................................... 43
SIM ....................................................................................................................... 44
Memory modules .................................................................................................... 45
WWAN module ..................................................................................................... 46
WLAN/Bluetooth combo card .................................................................................. 48
6 Removal and replacement procedures for Authorized Service Provider parts .................. 50
Component replacement procedures ........................................................................................ 50
Top cover ............................................................................................................... 50
RTC battery ............................................................................................................ 55
Fingerprint reader board .......................................................................................... 56
Audio board ........................................................................................................... 58
Function board ....................................................................................................... 59
Power button board ................................................................................................. 60
Speaker assembly ................................................................................................... 62
Display assembly .................................................................................................... 64
Power connector cable ............................................................................................ 70
System board ......................................................................................................... 71
Heat sink ............................................................................................................... 74
7 Computer Setup (BIOS) and Advanced System Diagnostics .............................................. 76
Windows 7 – Computer Setup (BIOS) and Advanced System Diagnostics ..................................... 76
Using Computer Setup ............................................................................................. 76
Starting Computer Setup ........................................................................... 76
Navigating and selecting in Computer Setup ............................................... 77
Restoring factory settings in Computer Setup ................................................ 77
Updating the BIOS ................................................................................... 78
Downloading SoftPaqs to update the BIOS ................................... 78
viii
BIOS management using system diagnostics ................................. 78
Using f10 setup to update the BIOS ............................................. 79
Determining the BIOS version ..................................................... 79
Downloading a BIOS update ...................................................... 80
BIOS Setup Menu ..................................................................................... 80
Main menu ............................................................................... 81
Security menu ........................................................................... 81
Diagnostics menu ...................................................................... 81
Using Advanced System Diagnostics ......................................................................... 81
Windows 8 – Computer Setup (BIOS) and Advanced System Diagnostics ..................................... 83
Using Computer Setup ............................................................................................. 83
Starting Computer Setup ........................................................................... 83
Navigating and selecting in Computer Setup ............................................... 83
Restoring factory settings in Computer Setup ................................................ 84
Updating the BIOS ................................................................................... 84
Determining the BIOS version ..................................................... 85
Downloading a BIOS update ...................................................... 85
Using MultiBoot ...................................................................................................... 86
About the boot device order ...................................................................... 86
Choosing MultiBoot preferences ................................................................. 86
Setting a new boot order in Computer Setup ................................ 87
Dynamically choosing a boot device using the f9 prompt ............... 87
Setting a MultiBoot Express prompt .............................................. 87
Entering MultiBoot Express preferences ........................................ 88
Using System Diagnostics ......................................................................................... 88
SLED – Computer Setup (BIOS) and Advanced System Diagnostics ............................................... 90
Starting Computer Setup .......................................................................................... 90
Using Computer Setup ............................................................................................. 90
Navigating and selecting in Computer Setup ............................................... 90
Restoring factory settings in Computer Setup ................................................ 91
Updating the BIOS .................................................................................................. 91
Determining the BIOS version .................................................................... 92
Downloading a BIOS update ..................................................................... 92
Using Advanced System Diagnostics ......................................................................... 93
8 Specifications .................................................................................................................. 94
Computer specifications .......................................................................................................... 94
33.8-cm (13.3-in), HD display specifications ............................................................................. 95
Hard drive specifications ........................................................................................................ 96
Specification information in Device Manager ............................................................................ 97
ix
9 Backup and recovery in Windows 7 ............................................................................... 98
Creating recovery media with HP Recovery Disc Creator ............................................................ 99
Creating recovery media .......................................................................................... 99
Backing up your information .................................................................................................... 99
Performing a system recovery ................................................................................................ 100
Using the Windows recovery tools .......................................................................... 100
Using f11 recovery tools ........................................................................................ 101
Using a Windows 7 operating system DVD (purchased separately) ............................. 102
10 Backup and recovery in Windows 8 ........................................................................... 103
Backing up your information .................................................................................................. 103
Performing a system recovery ................................................................................................ 104
Using the Windows recovery tools .......................................................................... 104
Using f11 recovery tools ........................................................................................ 105
Using Windows 8 operating system media (purchased separately) .............................. 106
Using Windows Refresh for quick and easy recovery ................................................. 106
Remove everything and reinstall Windows ............................................................... 107
Using HP Software Setup ....................................................................................... 108
11 Backup and Recovery in SLED ..................................................................................... 109
Creating backups ................................................................................................................. 109
Backing up your information .................................................................................................. 109
Performing a system recovery ................................................................................................ 110
USB Recovery option (select models only) ................................................................................ 111
Remove everything and reinstall SLED ..................................................................................... 112
12 Statement of Volatility ................................................................................................ 113
Non-volatile memory usage ................................................................................................... 115
Questions and answers ......................................................................................................... 117
13 Power cord set requirements ...................................................................................... 118
Requirements for all countries and regions ............................................................................... 118
Requirements for specific countries and regions ....................................................................... 119
14 Recycling .................................................................................................................... 121
Battery ................................................................................................................................ 121
Display ............................................................................................................................... 121
Index ............................................................................................................................... 127
x
1 Product description
Category Description
Product Name HP ProBook 430 G1 Notebook PC
Processors All processors soldered onto system board.
Intel® Core™ i7-4500U, 1.80-GHz/3.0-GHz core turbo, 4-MB L3 cache/Intel HD
Graphics 4400
Intel Core i5-4250U, 1.30-GHz/2.6-GHz core turbo, 3-MB L3 cache/Intel HD
Graphics 5000
Intel Core i5-4200U, 1.60-GHz/2.6-GHz core turbo, 3-MB L3 cache/Intel HD
Graphics 4400
Intel Core i3-4010U, 1.70-GHz, 3-MB L3 cache/Intel HD Graphics 4400
Chipset Intel Shark Bay ULT
Graphics Intel HD Graphics (UMA)
Branding is processor-specific.
Panel 33.8-cm (13.3-inch) HD, anti-glare, LED, 1366x768, flat (3.6 mm), SVA, 200 nits,
includes camera, with or without WWAN
Memory Two customer-accessible/upgradeable memory module slots supporting up to 16 GB
of RAM
Supports dual-channel memory
PC3-12800, 1600-MHz, DDR3L
Supports the following configurations:
●
16384 (8192 × 2; dual channel)
●
12288 (8192 + 4096; dual channel)
●
8192 (8192 × 1)
●
8192 (4096 × 2; dual channel)
●
6144 (4096 + 2048; dual channel)
●
4096 (2048 × 2; dual channel)
●
4096 (4096 × 1)
●
2048 (2048 × 1)
1
Category Description
Hard drives Supports 7-mm, 6.35-cm (2.50-in) SATA hard drives with HP 3D DriveGuard
Customer-accessible
Supports the following hard drives:
●
500-GB, 7200-rpm
●
500-GB, 5400-rpm
●
320-GB, 5400-rpm
Supports the following solid-state drives (SSDs):
●
128-GB, SATA III
Optical drives Supports external USB drive
Audio/Visual Integrated dual-array microphone
HD audio with DTS Sound+
Stereo speakers (2)
Integrated webcam (720p HD)
IDT 92HD91
Skype ready
Headphone and microphone jacks
Ethernet Realtek RTL8151FH-CG 10/100/1000
S3/S4/S5 wake on LAN (both AC and battery mode)
Wireless Integrated WLAN options by way of wireless module:
Two WLAN antennas built into display assembly
Supports “no WLAN/No BT” option
Supports the following WLAN formats:
●
Realtek RTL8188EE 802.11bgn Wi-Fi Adapter
●
Mediatek MT7630E 802.11bgn Wi-Fi Adapter and Mediatek Bluetooth 4.0
Adapter
●
Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n 2x2 WiFi + BT4.0
●
Broadcom BCM943228HMB 802.11abgn 2x2 Wi-Fi + BT 4.0 Combo Adapter
●
Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter
●
Atheros AR9565 802.11bgn 1x1 WiFi + BT4.0 combo Adapter
Integrated WWAN options by way of wireless module:
Two WWAN antennas built into display assembly (world-wide 5 band, configured
with panels)
Subscriber identity module (SIM) security
2 Chapter 1 Product description
Category Description
Supports “no WWAN” option
Supports the following WWAN modules:
●
HP lt4112 LTE/HSPA+ Gobi 4G Module
●
HP hs3110 HSPA+ Mobile Broadband Module
Integrated personal area network (PAN) options by way of WLAN/
Bluetooth® combo card:
Bluetooth 4.0 only supported by combo card
External media card Digital Media Reader Slot
Ports Audio-in (stereo microphone)
Audio-out (stereo headphone)
RJ-45 (Ethernet, includes link and activity lights)
USB 3.0 (2)
USB 2.0 powered (1)
VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75-GHz (hot
plug/unplug with auto-detect)
HDMI
Multi-pin AC port
Keyboard/pointing devices Full-sized chiclet keyboard
Touchpad includes: supports 2-way scroll with legend, taps enabled by default, 2-
finger scrolling and zoom enabled by default
Power requirements Smart AC adapter with localized cable plug support (3-wire plug with ground pin):
65-W (for India and the People’s Republic of China)
45-W
4-cell, 44-Wh, 3.0 Ah Li-ion battery (In-line cavity)
Security Integrated fingerprint reader
Intel AT support
Support security lock
Support no fingerprint reader option
Operating system Preinstalled:
Windows 7 Professional 64
Windows 7 Professional 64 – MSNA
Windows 7 Home Premium 64
Windows 7 Home Basic 64
3
Category Description
Windows 8 Professional 64-bit Digital Product Key (DPK) with Windows 7
Professional 64
Windows 8 Professional 64-bit
Windows 8 Multi-language (ML) 64-bit
Windows 8 Emerging Markets (EM) 64-bit
Windows 8 Chinese Markets (CH) 64-bit
Novell™: SuSE Linux™ – SLED 11, 64-bit, SP2 (not available with WWAN)
FreeDOS
Windows 8 Professional 64-bit with Office 2010 Professional
Restore Media:
DRDVD/SRDVD:
●
DRDVD Windows 7
●
DRDVD Windows 8
●
SRDVD SuSE Linux Enterprise (SLED) Service Pack 2, 64-bit
OSDVD:
●
Windows 7 Home Basic 64
●
Windows 7 Home Premium 64
●
Windows 7 Professional 32
●
Windows 7 Professional 64
●
Windows 8 Professional 64
Web-only support:
Windows 7 Home Basic 32
Windows 7 Home Premium 32
Windows 7 Professional 32
Certified:
Microsoft WHQL
SuSE Linux Enterprise (SLED) Service Pack 2, 64-bit
Serviceability End-user replaceable parts:
AC adapter
Battery (system)
Hard drive
Memory module
4 Chapter 1 Product description
Category Description
WLAN module
WWAN module, SIM
Keyboard
5
2 External component identification
Display - Windows models
Component Description
(1) WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
(2) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless
wide area networks (WWAN).
(3) Internal microphones (2) Record sound.
(4) Webcam light On: The webcam is in use.
6 Chapter 2 External component identification
Component Description
(5) Webcam Records video and captures still photographs.
For information on using the webcam, access HP Support
Assistant. To access HP Support Assistant on the Start screen,
select the HP Support Assistant app.
(6) Internal display switch Turns off the display or initiates Sleep if the display is closed
while the power is on.
NOTE: The display switch is not visible on the outside of the
computer.
*The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental
Notices that applies to your country or region. To access the user guides, select the HP Support Assistant app on the Start
screen, select My computer, and then select User guides.
Display - Windows models
7
Display - SLED models
Component Description
(1) WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
(2) Internal microphones (2) Record sound.
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures still photographs.
(5) Internal display switch Turns off the display or initiates Suspend if the display is closed
while the power is on.
NOTE: The display switch is not visible from the outside of the
computer.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region.
8 Chapter 2 External component identification
Top
TouchPad
Component Description
(1) TouchPad on/off button Turns the TouchPad on and off.
(2) TouchPad zone Moves the pointer and selects or activates items on the
screen.
(3) Left TouchPad button Functions like the left button on an external mouse.
(4) Right TouchPad button Functions like the right button on an external mouse.
Top
9
Lights (select models only)
Component Description
(1)
Power light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state (Windows 8)
or Suspend state (SLED).
NOTE: The elapsed time between blinks is longer than
on previous models.
●
Off: The computer is off (Windows 8) or in Hibernation
(SLED).
(2) Caps lock light On: Caps lock is on.
(3)
Microphone mute light Amber: Microphone is off.
(4) Num lock light On: Num lock is on.
(5)
Wireless light (select models only)
●
White: An integrated wireless device, such as a wireless
local area network (WLAN) device and/or a
Bluetooth® device, is on.
●
Amber: All wireless devices are off.
(6)
Mute light
●
Amber: Computer sound is off.
●
White: Computer sound is on.
10 Chapter 2 External component identification
/