Comcast High-Speed 2go User manual

Brand: Comcast

Model: High-Speed 2go

Category: Networking

Type: User manual

Supplemental User Guide

and should not be construed as a commitment by Comcast.

Patents and Licenses

Visit www.novatelwireless.com/patents for a complete list of all Novatel Wireless patents.

Software License

Proprietary Rights Provisions:

The software drivers provided with this product are copyrighted by Novatel Wireless and/or Novatel Wireless’ suppliers.

Although copyrighted, the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel

Wireless and/or Novatel Wireless’ suppliers. The disassembly, decompilation, and/or Reverse Engineering of the software

drivers for any purpose is strictly prohibited by international law. The copying of the software drivers, except for a reasonable

number of back-up copies is strictly prohibited by international law. It is forbidden by international law to provide access

to the software drivers to any person for any purpose other than processing the internal data for the intended use of the

software drivers.

U.S. Government Restricted Rights Clause:

The software drivers are classied as “Commercial Computing device Software” and the U.S. Government is acquiring only

“Restricted Rights” in the software drivers and their Documentation.

U.S. Government Export Administration Act Compliance Clause:

It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any country where

such transfer is prohibited by the United States Export Administration Act, or any successor legislation, or in violation of the

laws of any other country.

Trademarks and Service Marks

Comcast, the Comcast logo, and High-Speed 2go are trademarks of Comcast. Novatel Wireless is a trademark of Novatel

Wireless, Inc., and the other trademarks, logos, and service marks (collectively the “Trademarks”) used in this user manual are

the property of Novatel Wireless or their respective owners. Nothing contained in this user manual should be construed as

granting by implication, estoppel, or otherwise, a license or right of use of Novatel Wireless or any other Trademark displayed

in this user manual without the written permission of Novatel Wireless or its respective owners.

• MobiLink™, Novatel Wireless™, and the Novatel Wireless logo™ are all trademarks of Novatel Wireless, Inc.

• MiFi® and the MiFi logo® are registered trademarks of Novatel Wireless, Inc.

• Microsoft and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/

or other countries.

• Apple®, Mac®, and Mac OS® are trademarks of Apple, Inc., registered in the U.S. and other countries.

• Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.

The names of actual companies and products mentioned in this user manual may be the trademarks of their respective

owners.

FCC ID: PKRNVWMiFi2200

PN: 90026300 R1 27Oct2010

Please visit http://customer.comcast.com/2go for the latest information about your device.

Contents

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

3G Mobile Hotspot Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Your 3G Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

LED Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Caring for Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Battery Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Using Your 3G Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Using Your 3G Mobile Hotspot for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Inserting and Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Connecting to Your Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Personalize and Change Your 3G Mobile Hotspot Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Personalize the Administrative Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Personalize the Network Name (SSID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Personalize Your Network Key (i.e., WiFi Key, Security Key, WPA Password). . . . . . . . . . . . . 12

3G Mobile Hotspot Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3G Mobile Hotspot Settings Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Open the 3G Mobile Hotspot Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

The Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Home Page Sections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

WiFi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Create a New Administrative Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

WiFi Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

WiFi Proles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Choosing a Prole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Setting Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

MAC Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Finding the MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Using MAC Filtering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

WiFi Clients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

WiFi Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

WWAN Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Conguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

WWAN Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

WWAN Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

WWAN Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

WWAN Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Trac Counters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Internet Connection Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Advanced Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Advanced Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

3G Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Cong File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Cong File Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Cong File Upload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Port Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Port Filtering for Standard Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Port Filtering for Custom Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

TCP/IP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Restarting or Resetting Your 3G Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Common Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Use the Master Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Technical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Product Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Safety Hazards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Product Overview

3G Mobile Hotspot Overview

Your 3G Mobile Hotspot

Power Management

3G Mobile Hotspot Overview

Thank you for choosing the Comcast 3G Mobile Hotspot for Mobile Broadband and WiFi!

This device operates over high-speed Mobile Broadband networks in the 800/1900 bands enabling

you to connect at high speeds to the Internet, your corporate Intranet, WiFi enabled devices and

access your email virtually anywhere!

The 3G Mobile Hotspot is an Intelligent Mobile Hotspot, empowering you with high-speed data

access on your wireless data network and WiFi connectivity.

Features

With the 3G Mobile Hotspot, you can:

• Connect to High-Speed Wireless Data

• Beneﬁt from WiFi Connectivity

• With the 3G Mobile Hotspot, connect via WiFi and access high-speed mobile Internet

service to browse the Internet, access email, run business applications, and more from a

computer or most WiFi-compatible devices.

• The 3G Mobile Hotspot enables multiple WiFi-enabled devices to connect at one time,

such as notebooks, desktops, tablet computers, personal digital assistants, and most

WiFi-enabled consumer devices.

• Typical battery usage time is up to 4 hours active and up to 40 hours standby in WiFi

mode (with one WiFi connective device).

• Manage Wireless Network Activity – 3G Mobile Hotspot Settings

3G Mobile Hotspot Settings: Allows you to manage, monitor, and customize your mobile

broadband connection through an easy-to-use interface.

Additional features include:

• Advanced embedded antenna design for Mobile Broadband and WiFi

• VPN Passthrough capability

• Auto connectivity options

Package Contents

The Comcast 3G Mobile Hotspot package includes:

• 3G Mobile Hotspot

• Device User Manual

• Rechargeable Li-Ion Battery

• AC Power Adapter

• Carrying Pouch

System Requirements

For initial setup and conguration, one of the following browsers is required:

• Internet Explorer® v6-v8

• Safari®

• Mozilla Firefox®

Your 3G Mobile Hotspot

Your 3G Mobile Hotspot has the following parts:

 Power Button / LED: Powers on and o the device. The LED indicates power, battery status,

and roaming activity.

 microUSB Connector: The AC charger connects here.

 Service Status LED: Provides information about your mobile broadband connection.

 Network Name and Password Label: The precongured name of your network (SSID) and

your network password (also called a network key) are printed on the back of your device.

 Master Reset Button: Resets device to factory default settings. See Use the Master Reset

Button on page 50.

 Battery Compartment: Battery is placed here.

LED Operation

Your device has two lights called LEDs:

• The Service Status LED is located on the side of your 3G Mobile Hotspot near the USB port.

• The Power Button LED is built into the power button of your 3G Mobile Hotspot.

The 3G Mobile Hotspot LEDs provide valuable information about the state of the device and

connection.

Service Status LED Indicates

No light

— No power; the device is powered o.

Green

Solid The 3G Mobile Hotspot is powered on and

connected to a mobile broadband network, but the

device is not transmitting or receiving data.

Slow Blinking The 3G Mobile Hotspot is powered on, but there is

no available service.

Intermittent Blinking The 3G Mobile Hotspot is transmitting / receiving

mobile broadband data. The blinking rate is

proportional to the data speed.

Power Button LED Indicates

No Light

— No power; the device is powered o

Green

Solid

Glowing

The 3G Mobile Hotspot is powered on and fully

charged.

The 3G Mobile Hotspot is in hibernate mode (power

saving) and fully charged. Press the power button to

wake up the device.

Blue

Solid The 3G Mobile Hotspot is powered on and roaming.

Red

Blinking The battery is critically low.

Amber

Solid

Blinking

The battery is charging.

Error. See Common Problems and Solutions on page

46.

Caring for Your Device

As with any electronic device, the 3G Mobile Hotspot must be handled with care to ensure reliable

operation. Comcast recommends the following handling guidelines:

• Avoid applying adhesive labels to the 3G Mobile Hotspot; they may cause the device to

potentially overheat, and they may alter the performance of the antenna system.

• Slide the USB connector gently into your computer’s Type A USB port. It should connect

easily. Forcing the device into a port can damage the connector.

• Protect the 3G Mobile Hotspot from liquids, dust, and excessive heat.

• Store the 3G Mobile Hotspot in a safe place when not in use.

Power Management

Your device works from its battery or when plugged into a power source.

• Battery — Charge the battery by plugging in the AC adapter. While the battery is charging

the Power Button LED is solid amber. When the battery is fully charged, it is solid green.

• Wall power — Use the device by plugging it into a wall socket. The 3G Mobile Hotspot

battery charges while it is plugged in.

You can extend battery life by changing your Power Management settings. See Power Management

on page 40.

Battery Tips

WARNING! Use only batteries and chargers with your device that have been approved by

your service provider or by Novatel Wireless. Always use Novatel Wireless original batteries and

chargers. The warranty does not cover damage caused by non-Novatel Wireless batteries and/or

chargers.

• Normally the battery takes at least four hours to fully charge.

• Do not use sharp objects to access the battery well. Sharp objects can damage the device

and the battery.

• Do not use force to remove the battery or to access the battery well.

• When one device is accessing mobile data while your MiFi device is using battery power, the

battery lasts up to four hours.

• The battery discharges more rapidly as additional devices access your MiFi device.

• Battery life depends on the network, signal strength, temperature, features, and accessories

you use.

• Your device also works with an approved car charger.

• New batteries or batteries stored for a long time may take more time to charge.

• When charging your battery, keep it near room temperature.

• When storing your battery, keep it uncharged in a cool, dark, dry place.

• Never expose batteries to temperatures below -10°C (14°F) or above 45°C (113°F).

• Never leave the device in an unattended vehicle because it is possible to reach temperatures

that might be outside the desired temperature range for this device.

• Some batteries perform best after several full charge/discharge cycles.

• During normal use, batteries gradually wear down and require longer charging times. If you

notice a change in your battery life, you should consider purchasing a new battery.

IMPORTANT Whenever you remove or insert either the battery, ensure your MiFi device is

not connected to any device or power source. Never use tools, knives, keys, pens, or any type of

object to force the door open or to remove the battery. Using any of these types of objects could

result in puncturing the MiFi battery.

WARNING! The failure to use approved batteries and chargers may increase the risk that your

device will overheat, catch ﬁre, or explode, resulting in serious bodily injury, death, or property

damage.

Before using the 3G Mobile Hotspot, read the battery safety information. See Safety Hazards on

page 56.

Using Your 3G Mobile Hotspot

Using Your 3G Mobile Hotspot for the First Time

Connecting to Your Mobile Hotspot

Using Your 3G Mobile Hotspot for the First Time

IMPORTANT The 3G Mobile Hotspot requires an activated Comcast account in order to

function.

Inserting and Charging the Battery

NOTE The battery should be fully charged before using the 3G Mobile Hotspot for the ﬁrst time.

 Open the battery compartment, located on the bottom of the device.

 Insert the battery by lining up the gold contact points on the battery with the gold contact

points in the battery compartment.

 Once the battery is secure, place the battery cover back on the device until the battery cover

locks into place.

 Connect the microUSB end of the AC wall charger to the microUSB port of the device as

shown.

 Plug the other end of the AC wall charger into the appropriate electrical outlet. Charge for at

least four hours.

WARNING! Use only an approved charging accessory to charge your device. Use of an

incompatible charger may cause damage to your device and void the warranty.

Connecting to Your Mobile Hotspot

NOTE The default SSID for your 3G Mobile Hotspot is Comcast ### Secure. Your SSID and 11-digit Network

Key are printed on the sticker aﬃxed to the back of your device.

 Use the WiFi manager on your computer to select the wireless network (SSID) with the name

Comcast ### Secure that matches the SSID printed on the sticker axed to the back of the

3G Mobile Hotspot. The ### characters are unique for each hotspot.

 Click Connect.

 When prompted for a Network Key (e.g., WiFi Key, Security Key, WPA Password), enter the

Network Key found on the back of your Mobile Hotspot. This is an 11-digit password.

Tip! The steps to connect to a WiFi network vary depending on your operating system and whether you

use the native application or third-party software.

Generally, you click on an icon (often in the System Tray or Windows notiﬁcation area for Windows, or

System Preferences > Network on a Mac) where you can select “View Available Wireless Networks.”

If you are unfamiliar with wireless networking, consult the computer help system.

 Follow the on-screen instructions to complete the connection.

Congratulations! You’re connected to the 3G Mobile Hotspot!

Personalize and Change Your 3G Mobile Hotspot Settings

 Establish a WiFi connection to your 3G Mobile Hotspot (see the steps above).

 Open your computer’s Web browser and enter http://settings.hotspot (or http://192.168.0.1) into

the URL or address window. Press the Enter or Return key.

 Locate the Login box at the top right corner. Enter admin (the default administrative

password) and then click the Login button.

NOTE If you already changed the administrative password, you must enter the new password.

After you log in, you can change the 3G Mobile Hotspot settings by going to the Mobile

Hotspot – Home page.

IMPORTANT Be sure to record the new administrative password, network name (SSID), and Network

Key, as well as any other network changes that you make. You can record this information on the back of

your Device User Manual.

Personalize the Administrative Password

 From the Home page main menu, select Password to change the Administrative Password. When

nished, click Apply.

After you click Apply, your 3G Mobile Hotspot restarts and you reconnect using your new

Administrative Password.

Personalize the Network Name (SSID)

 From the Home page main menu, select WiFi, then WiFi Proles. From there, select Network Name

(SSID).

 Enter your new network name. When you are nished, click Apply.

After you click Apply, your 3G Mobile Hotspot restarts and you reconnect using your new

Network Name.

WARNING The WiFi Proﬁles page has a drop-down menu option to change the Proﬁle from Secure

to Open (the default setting is Secure). Changing your proﬁle to Open allows anyone within your wireless

range to use your 3G Mobile Hotspot. Please remember you are responsible for all usage, by you or others,

that occurs on your 3G Mobile Hotspot.

Personalize Your Network Key (i.e., WiFi Key, Security Key, WPA Password)

 From the Home page main menu, select WiFi, then WiFi Proles. From there, go to Network Key.

 Enter your new Network Key. When you are nished, click Apply.

After you click Apply, your 3G Mobile Hotspot restarts and you reconnect using your new

Network Key (i.e.: WiFi Key, Security Key, WPA Password).

IMPORTANT Be sure to record the new administrative password, network name (SSID), and Network

Key, as well as any other network changes that you make. You can record this information on the back of

your Device User Manual.

3G Mobile Hotspot Settings

3G Mobile Hotspot Settings Basics

The Home Page

Password

WiFi Menu

WWAN Menu

Advanced Menu

3G Mobile Hotspot Settings Basics

Open the 3G Mobile Hotspot Settings

 Open your Web browser and enter http://settings.hotspot (or http://192.168.0.1) into the

address window.

 Type the administrative password into the Login box in the upper right corner and click Login.

The Home page opens.

The Home Page

The Home page is the rst screen you see after logging in to the browser interface. It is the main

point of entry for all your work in the browser interface.

The Menu Bar

The menu bar runs horizontally along the top of the 3G Mobile Hotspot Settings interface. Besides

allowing you to select menu items, the menu bar also displays information about your 3G Mobile

Hotspot’s connection strength and battery level.

Home Page Sections

The Home page is divided into three sections that you can expand or collapse. Click the solid black

pointer next to the section title to expand or collapse that section.

Internet Connection

The Internet Connection section tells you:

• Your connection status.

• Whether or not you are roaming.

• The number of bytes received and transmitted.

• The duration of the current connection.

• The IP address of and subnet mask for your 3G Mobile Hotspot.

Connect / Disconnect Button

Click Connect or Disconnect to connect or disconnect from the network.

Setup Wizard Button

Click Setup Wizard to change the administrative password or your WiFi security settings without

needing to navigate through the menus.

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Comcast High-Speed 2go User manual

Brand: Comcast

Model: High-Speed 2go

Category: Networking

Type: User manual

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Comcast High-Speed 2go User manual

Comcast High-Speed 2go User manual

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