Zebra PTT User guide

Brand: Zebra

Model: PTT

Type: User guide

PTT EXPRESS V1.2

USER GUIDE

PTT EXPRESS V1.2

USER GUIDE

MN000935A05

Rev. A

February 2019

ii PTT Express User Guide

No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means,

without permission in writing from Zebra. This includes electronic or mechanical means, such as photocopying,

recording, or information storage and retrieval systems. The material in this manual is subject to change

without notice.

The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on

a licensed basis. Zebra grants to the user a non-transferable and non-exclusive license to use each software

or firmware program delivered hereunder (licensed program). Except as noted below, such license may not be

assigned, sublicensed, or otherwise transferred by the user without prior written consent of Zebra. No right to

copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall

not modify, merge, or incorporate any form or portion of a licensed program with other program material, create

a derivative work from a licensed program, or use a licensed program in a network without written permission

from Zebra. The user agrees to maintain Zebra’s copyright notice on the licensed programs delivered

hereunder, and to include the same on any authorized copies it makes, in whole or in part. The user agrees not

to decompile, disassemble, decode, or reverse engineer any licensed program delivered to the user or any

portion thereof.

Zebra reserves the right to make changes to any software or product to improve reliability, function, or design.

Zebra does not assume any product liability arising out of, or in connection with, the application or use of any

product, circuit, or application described herein.

No license is granted, either expressly or by implication, estoppel, or otherwise under any Zebra, intellectual

property rights. An implied license only exists for equipment, circuits, and subsystems contained in Zebra

products.

iii

Revision History

Changes to the original guide are listed below:

Change Date Description

-01 Rev A 6/2014 Initial release.

-02 Rev A 3/2015 Zebra rebranding.

-03 Rev A 3/2016 Include support for Windows Mobile/CE.

-04 Rev A 4/2018 Update

callKeyConfiguration

-05 Rev A 2/2019 Update PTT Express Notification Icons.

iv PTT Express User Guide

About This Guide

Introduction

PTT Express voice client creates Push-To-Talk (PTT) communication capability between disparate enterprise

devices. Leveraging existing Wireless Local Area Network (WLAN) infrastructure, this solution delivers simple

PTT communication without the need of a voice communication server. The client also enables PTT

communication with 2-way radios using the Radio Link Solution (RLS).

This guide is intended for use by any associate, manager, network engineer or IT administrator who will use

the client.

Related Documents

Refer to the following documents for associated information about the system.

For the latest version of this guide and all guides, go to:

http://www.zebra.com/support.

Chapter Descriptions

Topics covered in this guide are as follows:

NOTE This guide refers to Android clients 3.1.x and Windows Mobile/CE clients 1.2.x. Screens, icons, and

options may differ on each device.

Document Name Purpose

PTT Express

Installation and

Configuration Guide

Provides an overview, general requirements, installation and configuration

instructions for the PTT Express. Provides troubleshooting information.

Support information for

your target devices

View the website at: http://www.zebra.com/support.

About This Guide

•

PTT Express Voice Client — This chapter provides an overview of PTT Express and gives a general

description of the PTT Express Voice client.

•

Advanced Features — This chapter describes the advanced features of the PTT Express Voice client.

•

PTT Communication — This chapter describes PTT communication and other useful information.

•

Client Configuration — This chapter provides information for modifying the configuration file used to

configure the PTT Express Voice client.

Notational Conventions

The following conventions are used in this document:

•

Italics are used to highlight the following:

• Chapters and sections in this and related documents

• Dialog box, window and screen names

• Drop-down list and list box names

• Check box and radio button names

• Icons on a screen.

•

Bold text is used to highlight the following:

• Key names on a keypad

• Button names on a screen or window.

•

bullets (•) indicate:

• Action items

• Lists of alternatives

• Lists of required steps that are not necessarily sequential

•

Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.

Service Information

If you have a problem with your equipment, contact Zebra Support for your region. Contact information is

available at:

http://www.zebra.com/support.

When contacting Global Customer Support, please have the following information available:

NOTE This symbol indicates something of special interest or importance to the reader. Failure to read the note

will not result in physical harm to the reader, equipment or data.

CAUTION This symbol indicates that if this information is ignored, the possibility of data or material damage may

occur.

WARNING! This symbol indicates that if this information is ignored the possibility that serious personal

injury may occur.

About This Guide

vii

•

Serial number of the unit

•

Model number or product name

•

Software type and version number.

Zebra responds to calls by E-mail or telephone within the time limits set forth in support agreements.

If your problem cannot be solved by Zebra Support, you may need to return your equipment for servicing and

will be given specific directions. Zebra is not responsible for any damages incurred during shipment if the

approved shipping container is not used. Shipping the units improperly can possibly void the warranty.

If you purchased your Zebra business product from a Zebra business partner, contact that business partner for

support.

Provide Documentation Feedback

If you have comments, questions, or suggestions about this guide, send an email to

EVM-T[email protected]

TABLE OF CONTENTS

Revision History .............................................................................................................................. iii

About This Guide

Introduction ..................................................................................................................................... v

Related Documents ........................................................................................................................ v

Chapter Descriptions ...................................................................................................................... v

Notational Conventions................................................................................................................... vi

Service Information ......................................................................................................................... vi

Provide Documentation Feedback.................................................................................................. vii

PTT Express Voice Client

Introduction .................................................................................................................................... 1-1

Device Communication .................................................................................................................. 1-3

Soft Buttons ............................................................................................................................. 1-4

PTT Audible Indicators ................................................................................................................... 1-4

PTT Express User Interface ........................................................................................................... 1-5

Default User Interface .............................................................................................................. 1-5

Profile User Interface ............................................................................................................... 1-6

Android User Interface ....................................................................................................... 1-6

Android Settings ................................................................................................................. 1-7

Windows Mobile/CE User Interface ................................................................................... 1-7

Windows Mobile/CE About Window ................................................................................... 1-8

PTT Express Notification Icons ................................................................................................ 1-8

Audio Feedback ....................................................................................................................... 1-9

For Android Clients ............................................................................................................ 1-9

For Windows Mobile/CE Clients ......................................................................................... 1-9

Profiles ........................................................................................................................................... 1-10

Switching Between Profile Screens ......................................................................................... 1-10

Selecting Talk Groups .............................................................................................................. 1-10

Advanced Features

Introduction .................................................................................................................................... 2-1

Listening to Multiple Talk Groups ................................................................................................... 2-1

Preemptor Feature ......................................................................................................................... 2-3

Alternative Channels Feature ........................................................................................................ 2-4

PTT Communication

Introduction .................................................................................................................................... 3-1

ix PTT Express User Guide

Group Call ...................................................................................................................................... 3-1

Responding to a Group Call .......................................................................................................... 3-2

Responding with a Group Call ................................................................................................. 3-2

Responding with a Private Response ...................................................................................... 3-2

Operating Information .................................................................................................................... 3-3

Client Configuration

Introduction .................................................................................................................................... 4-1

Application Settings ....................................................................................................................... 4-1

General Settings ...................................................................................................................... 4-2

Diagnostic Settings .................................................................................................................. 4-3

Coexistence Settings ............................................................................................................... 4-3

Hard Button .............................................................................................................................. 4-3

GUI ........................................................................................................................................... 4-4

Group Call/Private Response Transport/Timers ...................................................................... 4-4

Profile List Settings ........................................................................................................................ 4-5

Profile Attributes ....................................................................................................................... 4-6

Profile Channel Attributes ........................................................................................................ 4-6

Profile Screen Attributes .......................................................................................................... 4-7

Profile Hard Buttons ................................................................................................................. 4-7

Profile User Attributes .............................................................................................................. 4-9

Channel List Settings ..................................................................................................................... 4-9

Adding Soft Buttons to a Profile ..................................................................................................... 4-10

Configuring a Profile with Three Talk Groups ................................................................................ 4-11

Glossary

Table of Contents x

xi PTT Express User Guide

PTT Express Voice Client

Introduction

The PTT Express voice client supports the following Push-To-Talk use cases:

•

Group Call - One to Many

•

Private Response - One to One

•

Group Call with 2-Way Radios - One to Many (requires RLS).

The PTT Voice Client V1.2:

•

allows users to listen to multiple Talk Groups at one time.

•

allows a Talk Group to preempt another Talk Group.

•

provides flexibility to configure multiple configurations and profiles.

•

provides use of friendly names for Talk Groups.

•

provides notification status icons to easily see current PTT Client status. (Applies to Android clients only.)

•

is backward compatible with PTT Client V1.1.

The PTT Express Voice client can be configured to contain one or more Profiles. Each Profile can be assigned

a unique name and has a set number of available Talk Groups. The Profile name and the Talk Group names

are defined in the Configuration file.

NOTE PTT Express plays received audio ONLY in a hands free modality delivered through a speaker

or a headset. Handset mode of operation is not supported by the PTT Express client.

Using PTT Express Voice Client

Table 1-1

Devices Supported by PTT Express V1.2

Device Operating System

MC40 Android 4.1

MC40 Android 4.4

MC67 Android 4.1

MC92 Android 4.4

TC70 Android 4.4

TC75 Android 4.4

WT6000 Android 5.1

MC75A0/6/8 Microsoft Windows Embedded Handheld 6.5

Classic/Professional

MC55A0 Microsoft Windows Embedded Handheld 6.5 Classic

SB1 Microsoft Windows CE 6.0

Psion VH10 Microsoft Windows CE 6.0

NOTE When using Speaker/Mic with Push-to-Talk, the M1000 accessory is a must for PTT Express operation on

the VH10. PTT Express does not support Bluetooth accessories.

Using PTT Express Voice Client

Device Communication

There are two ways to communicate when operating the PTT Express client: Group Call and Private

Response. Depending upon the device and the PTT Express Voice client configuration, these can be hard

buttons on the device or soft buttons.

•

Group Call: Press and hold to start communicating with other voice client users.

•

Private Response: Press and hold to respond to the originator of the last call.

Buttons on the device can be configured to perform various functions. Contact your system administrator for

exact button functionality.

Figure 1-1

Default PTT Express Screen

Figure 1-2

Default Group Call and Private Response Buttons

Android

Windows Mobile/CE

NOTE While a PTT communication button is pressed the user will not be able to use other device

buttons to perform separate tasks. In general, pressing multiple buttons simultaneously leads to

inconsistent PTT Express Voice client behavior. Also, when PTT Express Voice client is

installed on a mobile computer, the action button is no longer available.

MC40

1 - Group Call Hard Button

2 - Private Response Hard Button

Using PTT Express Voice Client

Soft Buttons

The PTT Express Voice client can be configured to use on-screen buttons for Group Call and Private

Response. To use the on-screen buttons, touch and hold the button just as you would with the device’s hard

buttons.

Figure 1-3

PTT Express Voice Client Soft Buttons

PTT Audible Indicators

The following tones provide helpful cues when using the PTT Express Voice client.

•

Talk Tone: Double chirp. Plays when the Talk (or Private) button is pressed. This is a prompt for the user

to start talking.

Table 1-2

Group and Private Key Assignment/Mapping

Device

Recommended Group Key

(Key Code)

Recommended Private Key

(Key Code)

MC40

Left side top PTT button (L2) Left side lower button (L1)

MC55A0

197-Single 125-Single

MC67

L2-Single L1-Single

MC75A0/6/8

197-Single 114-Single

MC92

L1-Single L2-Single

SB1

134-Single 135-Single

TC70

L2-Single L2-Double

TC75

L2-Single L2-Double

VH10

7-Single 7-Double

WT6000

L2-Single L2-Double

Soft Button

Android

Windows Mobile/CE

Using PTT Express Voice Client

•

Access Tone: Single beep. Plays when another user just finished a call or response. The user is now

able to initiate a Group Call or Private Response.

•

Busy Tone: Continuous tone. Plays when the Talk (or Private) button is depressed and another user is

already communicating on the same talkgroup.

•

Network Tone:

• Three increasing pitch beeps. Plays when PTT Express Voice client has acquired the WLAN

connection and the service is enabled.

• Three decreasing pitch beeps. Plays when PTT Express Voice client has lost a WLAN connection or

the service is disabled.

PTT Express User Interface

The PTT Express Voice client User Interface (UI) is highly configurable. The default UI provides basic PTT

functionality and can be configured to use Profiles which provide additional customized functionality.

Default User Interface

The default UI provides for basic PTT communication and features.

Figure 1-4

PTT Express Default User Interface Sample Configuration

•

PTT Express Notification Icons - Indicates the current state of the PTT Express voice client. Applies to

Android clients only.

•

Service Indication - Indicates the status of the PTT Express Voice client. Options: Service Enabled,

Service Disabled or Service Unavailable.

•

Enable/Disable Service Switch - Turns the PTT service on or off.

•

Talk Groups - Lists all 32 Talk Groups available for PTT communication.

•

Settings - Opens the PTT Express Voice client settings screen. (Available on Android clients only)

Enable/Disable Service Switch

PTT Express Notification Icon

Service Indication

Talk Groups

Settings

Using PTT Express Voice Client

Profile User Interface

The default UI can be configured to meet the needs of the customer’s solution. The client can be configured

with:

•

up to 12 Profiles.

•

up to 32 Talk Groups in each Profile.

•

both hard buttons and on-screen soft buttons for Group Calls and Private Responses.

•

ability to display other buttons and controls.

Android User Interface

Figure 1-5

PTT Express Profile User Interface Sample Android Configuration

•

Service Indication - Indicates the status of the PTT Express client. Options: Service Enabled, Service

Disabled or Service Unavailable.

•

Enable/Disable Switch - Turns the PTT service on or off.

•

Profile Name - Displays the name of the current Profile.

•

Profile Enable/Disable Checkbox - Indicates that the Profile is enabled (checked) or disabled

(un-checked).

•

Previous/Next Profile Buttons - Scrolls to the previous or next Profile screen. If at the first or last

Profile, the button is not available.

•

Talk Groups - Lists (up to 32) Talk Groups available for PTT communication.

•

Speaker Icon - Mutes and un-mutes the client. If muted, a call cannot be heard or initiated.

•

Settings - Opens the PTT Express Voice client settings screen. (Available on Android clients only)

Enable/Disable Switch

PTT Express Notification Icon

Service Indication

Previous Profile Button

Green Bar

Talk Groups

Profile Name

Profile Enable/Disable Checkbox

Settings

Speaker Icon (Mute)

Using PTT Express Voice Client

Android Settings

Use the Settings to configure PTT Express Voice client settings.

Figure 1-6

Android Settings Screen

•

Settings

• Display Call Statistics - Check to display call statistics on the screen.

• About - Displays the PTT Express Voice client version number.

Windows Mobile/CE User Interface

Figure 1-7

PTT Express Profile User Interface Sample Windows Mobile/CE Configuration

•

Enable/Disable Checkbox - Turns the PTT service on (selected) or off (unselected).

Talk Groups

Mute Checkbox

Previous Profile Button

Next Profile Button

Profile Enable/Disable Checkbox

Profile Name

Enable/Disable Checkbox

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