10 VI.KT.A2.02 © Danfoss 01/2008 DH-SMT/DK
Instructions ECL MODBUS OPC
6. Troubleshooting
Fault Cause Solution
No database Installation not complete • Uninstall and reinstall the program
Alternative
• Create a new database with ‘File’
→ ’New’
• Or open an existing database with
‘File’ → ‘Open’
When the program is closed, choose
‘Yes’ to set the new database as the
current one.
Network scan does not nd any
devices
False communication port and/or
settings
• Check that the COM port setting is
correct.
• Check that the cable/network is
connected correctly
• Check that cable termination and
polarization is correct
Device scan does not nd all
parameters
Not fully supported module • Manually insert the missing
parameters
• Update the Congurator if possible
Low server performance Invalid devices and/or parameters.
To high update rate requested.
Low performing converters/repeaters
• Remove invalid devices (that do
not exist in the network)
• Remove invalid parameters (that
do not exist in the device)
• Change the requested update rate
to a more reasonable value
• Check that converters and
repeaters are correctly installed
and have the needed performance
• Converters that run over other
media (e.g. the internet) can
introduce delays
OPC server doesn’t work or client can’t
connect to it
The OPC Core Components are not
fully installed
(this problem normally only occurs on
a PC with no prior installation of an
OPC system)
• Install the OPC Core le from the
folder “{installpath}\OPC Core
Components Redistributable x.xx.
xxx\Release”