ZyXEL P-2612HNU-F3 Owner's manual

www.zyxel.com

P-2612HNU-Fx

802.11n ADSL2+ VoIP IAD

ZyXEL Communications Corporation

Firmware Version 3.10

Edition 1, 9/2010

Default Login Details

IP Address https://192.168.1.1

User Name Admin account: admin

User account: user

Password Admin account: 1234

User account: 1234

About This User's Guide

P-2612HNU-Fx User’s Guide

3

About This User's Guide

Intended Audience

This manual is intended for people who want to configure the ZyXEL Device using

the web configurator.

Related Documentation

•Quick Start Guide

The Quick Start Guide is designed to help you get up and running right away. It

contains information on setting up your network and configuring for Internet

access.

• Support Disc

Refer to the included CD for support documents.

Documentation Feedback

Send your comments, questions or suggestions to: [email protected]

Thank you!

The Technical Writing Team, ZyXEL Communications Corp.,

6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 30099, Taiwan.

Need More Help?

More help is available at www.zyxel.com.

About This User's Guide

P-2612HNU-Fx User’s Guide

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• Download Library

Search for the latest product updates and documentation from this link. Read

the Tech Doc Overview to find out how to efficiently use the User Guide, Quick

Start Guide and Command Line Interface Reference Guide in order to better

understand how to use your product.

• Knowledge Base

If you have a specific question about your product, the answer may be here.

This is a collection of answers to previously asked questions about ZyXEL

products.

•Forum

This contains discussions on ZyXEL products. Learn from others who use ZyXEL

products and share your experiences as well.

Customer Support

Should problems arise that cannot be solved by the methods listed above, you

should contact your vendor. If you cannot contact your vendor, then contact a

ZyXEL office for the region in which you bought the device.

See http://www.zyxel.com/web/contact_us.php for contact information. Please

have the following information ready when you contact an office.

• Product model and serial number.

•Warranty Information.

• Date that you received your device.

• Brief description of the problem and the steps you took to solve it.

Document Conventions

P-2612HNU-Fx User’s Guide

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Document Conventions

Warnings and Notes

These are how warnings and notes are shown in this User’s Guide.

Warnings tell you about things that could harm you or your device.

Note: Notes tell you other important information (for example, other things you may

need to configure or helpful tips) or recommendations.

Syntax Conventions

• The P-2612HNU-Fx may be referred to as the “ZyXEL Device”, the “device”, the

“system” or the “product” in this User’s Guide.

• Product labels, screen names, field labels and field choices are all in bold font.

• A key stroke is denoted by square brackets and uppercase text, for example,

[ENTER] means the “enter” or “return” key on your keyboard.

• “Enter” means for you to type one or more characters and then press the

[ENTER] key. “Select” or “choose” means for you to use one of the predefined

choices.

• A right angle bracket ( > ) within a screen name denotes a mouse click. For

example, Maintenance > Log > Log Setting means you first click

Maintenance in the navigation panel, then the Log sub menu and finally the

Log Setting tab to get to that screen.

• Units of measurement may denote the “metric” value or the “scientific” value.

For example, “k” for kilo may denote “1000” or “1024”, “M” for mega may

denote “1000000” or “1048576” and so on.

• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other

words”.

Document Conventions

P-2612HNU-Fx User’s Guide

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Icons Used in Figures

Figures in this User’s Guide may use the following generic icons. The ZyXEL Device

icon is not an exact representation of your device.

ZyXEL Device Computer Notebook computer

Server Firewall Telephone

Router Switch

Safety Warnings

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Safety Warnings

• Do NOT use this product near water, for example, in a wet basement or near a swimming

pool.

• Do NOT expose your device to dampness, dust or corrosive liquids.

• Do NOT store things on the device.

• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk

of electric shock from lightning.

• Connect ONLY suitable accessories to the device.

• Do NOT open the device or unit. Opening or removing covers can expose you to

dangerous high voltage points or other risks. ONLY qualified service personnel should

service or disassemble this device. Please contact your vendor for further information.

• Make sure to connect the cables to the correct ports.

• Place connecting cables carefully so that no one will step on them or stumble over them.

• Always disconnect all cables from this device before servicing or disassembling.

• Use ONLY an appropriate power adaptor or cord for your device.

• Connect the power adaptor or cord to the right supply voltage (for example, 110V AC in

North America or 230V AC in Europe).

• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the

product where anyone can walk on the power adaptor or cord.

• Do NOT use the device if the power adaptor or cord is damaged as it might cause

electrocution.

• If the power adaptor or cord is damaged, remove it from the device and the power

source.

• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a

new one.

• Do not use the device outside, and make sure all the connections are indoors. There is a

remote risk of electric shock from lightning.

• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your

device.

• Use only No. 26 AWG (American Wire Gauge) or larger telecommunication line cord.

• If you wall mount your device, make sure that no electrical lines, gas or water pipes will

be damaged.

Your product is marked with this symbol, which is known as the WEEE mark. WEEE

stands for Waste Electronics and Electrical Equipment. It means that used electrical

and electronic products should not be mixed with general waste. Used electrical and

electronic equipment should be treated separately.

Safety Warnings

P-2612HNU-Fx User’s Guide

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Contents Overview

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Contents Overview

User’s Guide ...........................................................................................................................19

Introduction ................................................................................................................................ 21

Introducing the Web Configurator ..............................................................................................29

Tutorials ..................................................................................................................................... 37

Technical Reference ..............................................................................................................87

Connection Status and System Info Screens ............................................................................ 89

Broadband ................................................................................................................................. 95

Wireless ................................................................................................................................... 123

Home Networking .................................................................................................................... 153

Routing .................................................................................................................................... 181

DNS Route .............................................................................................................................. 185

Quality of Service (QoS) ..........................................................................................................189

Network Address Translation (NAT) ........................................................................................ 203

Dynamic DNS ...........................................................................................................................211

Firewall .................................................................................................................................... 213

MAC Filter ................................................................................................................................ 219

Certificates ...............................................................................................................................221

VoIP ......................................................................................................................................... 229

Logs ........................................................................................................................................ 259

System Monitor ....................................................................................................................... 263

User Account ........................................................................................................................... 271

Remote MGMT ........................................................................................................................ 273

System ..................................................................................................................................... 275

Time Setting ............................................................................................................................. 277

Log Setting ............................................................................................................................. 279

Firmware Upgrade ................................................................................................................... 281

Backup/Restore ....................................................................................................................... 283

Diagnostic ................................................................................................................................287

Troubleshooting ....................................................................................................................... 291

Product Specifications ............................................................................................................. 301

Contents Overview

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Table of Contents

P-2612HNU-Fx User’s Guide

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Table of Contents

About This User's Guide..........................................................................................................3

Document Conventions............................................................................................................5

Safety Warnings........................................................................................................................7

Contents Overview ...................................................................................................................9

Table of Contents....................................................................................................................11

Part I: User’s Guide................................................................................ 19

Chapter 1

Introduction.............................................................................................................................21

1.1 Overview .............................................................................................................................. 21

1.2 Applications for the ZyXEL Device ...................................................................................... 21

1.2.1 Internet Access ..........................................................................................................22

1.2.2 VoIP Features ............................................................................................................23

1.2.3 ZyXEL Device’s USB and DLNA Media Support ....................................................... 23

1.2.4 Wireless Connection .................................................................................................. 24

1.3 The WPS/WLAN Button ...................................................................................................... 24

1.4 Ways to Manage the ZyXEL Device .................................................................................... 25

1.5 Good Habits for Managing the ZyXEL Device ..................................................................... 26

1.6 LEDs (Lights) ....................................................................................................................... 26

1.7 The RESET Button ..............................................................................................................28

Chapter 2

Introducing the Web Configurator ........................................................................................29

2.1 Overview .............................................................................................................................. 29

2.1.1 Accessing the Web Configurator ................................................................................ 29

2.2 The Web Configurator Layout .............................................................................................. 32

2.2.1 Title Bar ......................................................................................................................32

2.2.2 Main Window ..............................................................................................................33

2.2.3 Navigation Panel ........................................................................................................ 33

Chapter 3

Tutorials...................................................................................................................................37

3.1 Overview .............................................................................................................................. 37

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3.2 Setting Up Your DSL Connection ........................................................................................ 37

3.3 How to Set up a Wireless Network ...................................................................................... 40

3.3.1 Example Parameters .................................................................................................. 40

3.3.2 Configuring the AP ..................................................................................................... 40

3.3.3 Configuring the Wireless Client .................................................................................. 42

3.4 Setting Up NAT Port Forwarding ......................................................................................... 49

3.5 How to Make a VoIP Call .....................................................................................................51

3.5.1 VoIP Calls With a Registered SIP Account ................................................................ 51

3.6 Using the File Sharing Feature ............................................................................................ 54

3.6.1 Set Up File Sharing .................................................................................................... 54

3.6.2 Access Your Shared Files From a Computer ............................................................. 56

3.7 Using the Media Server Feature ......................................................................................... 57

3.7.1 Configuring the ZyXEL Device ................................................................................... 57

3.7.2 Using Windows Media Player .................................................................................... 58

3.7.3 Using a Digital Media Adapter .................................................................................... 61

3.8 Using the Print Server Feature ............................................................................................ 63

3.9 Configuring the MAC Address Filter .................................................................................... 78

3.10 Configuring Static Route for Routing to Another Network ................................................. 79

3.11 Configuring QoS Queue and Class Setup ......................................................................... 81

3.12 Access the ZyXEL Device Using DDNS ............................................................................ 84

3.12.1 Registering a DDNS Account on www.dyndns.org .................................................. 85

3.12.2 Configuring DDNS on Your ZyXEL Device ............................................................... 86

3.12.3 Testing the DDNS Setting ........................................................................................ 86

Part II: Technical Reference.................................................................. 87

Chapter 4

Connection Status and System Info Screens.......................................................................89

4.1 Overview .............................................................................................................................. 89

4.2 The Connection Status Screen ............................................................................................ 89

4.3 The System Info Screen ...................................................................................................... 91

Chapter 5

Broadband...............................................................................................................................95

5.1 Overview .............................................................................................................................. 95

5.1.1 What You Can Do in this Chapter .............................................................................. 96

5.1.2 What You Need to Know ............................................................................................ 96

5.1.3 Before You Begin ....................................................................................................... 97

5.2 The Broadband Screen .......................................................................................................98

5.2.1 Add/Edit Internet Connection ..................................................................................... 99

5.3 The 3G Backup Screen ......................................................................................................112

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5.4 Technical Reference ...........................................................................................................114

Chapter 6

Wireless.................................................................................................................................123

6.1 Overview ............................................................................................................................ 123

6.1.1 What You Can Do in this Chapter ............................................................................ 123

6.1.2 Wireless Network Overview ..................................................................................... 123

6.1.3 Before You Begin ..................................................................................................... 125

6.2 The Wireless General Screen ..........................................................................................125

6.2.1 No Security ...............................................................................................................127

6.2.2 Basic (Static WEP/Shared WEP Encryption) ........................................................... 128

6.2.3 More Secure (WPA(2)-PSK) ....................................................................................130

6.2.4 WPA(2) Authentication ............................................................................................. 131

6.3 The More AP Screen .........................................................................................................133

6.3.1 Edit More AP ............................................................................................................134

6.4 The WPS Screen ...............................................................................................................135

6.5 The WMM Screen ..............................................................................................................137

6.6 Scheduling Screen ........................................................................................................... 139

6.7 Technical Reference ..........................................................................................................139

6.7.1 Additional Wireless Terms ........................................................................................ 140

6.7.2 Wireless Security Overview ..................................................................................... 140

6.7.3 Signal Problems ....................................................................................................... 143

6.7.4 BSS .......................................................................................................................... 143

6.7.5 MBSSID ...................................................................................................................144

6.7.6 WiFi Protected Setup (WPS) .................................................................................... 145

Chapter 7

Home Networking .................................................................................................................153

7.1 Overview ............................................................................................................................ 153

7.1.1 What You Can Do in this Chapter ............................................................................ 153

7.1.2 What You Need To Know ......................................................................................... 154

7.2 The LAN Setup Screen ......................................................................................................157

7.3 The Static DHCP Screen ................................................................................................... 158

7.3.1 Before You Begin ..................................................................................................... 158

7.4 The UPnP Screen .............................................................................................................. 160

7.5 The File Sharing Screen ....................................................................................................161

7.5.1 Before You Begin ..................................................................................................... 161

7.5.2 Add/Edit File Sharing ...............................................................................................163

7.6 The Media Server Screen .................................................................................................. 163

7.7 The Printer Server Screen .................................................................................................164

7.7.1 Before You Begin ..................................................................................................... 165

7.8 Technical Reference ..........................................................................................................165

7.9 Installing UPnP in Windows Example ................................................................................ 170

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7.10 Using UPnP in Windows XP Example ............................................................................. 173

Chapter 8

Routing ..................................................................................................................................181

8.1 Overview ........................................................................................................................... 181

8.2 Configuring Static Route ....................................................................................................182

8.2.1 Add/Edit Static Route ............................................................................................. 183

Chapter 9

DNS Route.............................................................................................................................185

9.1 Overview ............................................................................................................................ 185

9.1.1 What You Can Do in this Chapter ............................................................................ 186

9.2 The DNS Route Screen ..................................................................................................... 186

9.2.1 Add/Edit DNS Route Edit ........................................................................................ 187

Chapter 10

Quality of Service (QoS).......................................................................................................189

10.1 Overview .......................................................................................................................... 189

10.1.1 What You Can Do in this Chapter .......................................................................... 189

10.1.2 What You Need to Know ........................................................................................ 190

10.2 The QoS General Screen ............................................................................................... 190

10.3 The Queue Setup Screen ................................................................................................ 192

10.3.1 Add/Edit a QoS Queue .......................................................................................... 193

10.4 The Class Setup Screen ................................................................................................ 194

10.4.1 Add/Edit QoS Class .............................................................................................. 195

10.5 The QoS Monitor Screen ................................................................................................ 198

10.6 QoS Technical Reference ................................................................................................ 199

10.6.1 IEEE 802.1Q Tag ................................................................................................... 199

10.6.2 IP Precedence ........................................................................................................ 200

10.6.3 DiffServ ................................................................................................................. 200

Chapter 11

Network Address Translation (NAT)....................................................................................203

11.1 Overview ......................................................................................................................... 203

11.1.1 What You Can Do in this Chapter ........................................................................... 203

11.1.2 What You Need To Know ........................................................................................ 203

11.2 The Port Forwarding Screen ........................................................................................... 204

11.2.1 The Port Forwarding Screen ..................................................................................205

11.2.2 The Port Forwarding Edit Screen ........................................................................... 206

11.3 The Sessions Screen .......................................................................................................207

11.4 Technical Reference ........................................................................................................208

11.4.1 NAT Definitions ....................................................................................................... 208

11.4.2 What NAT Does ...................................................................................................... 209

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11.4.3 How NAT Works ..................................................................................................... 209

Chapter 12

Dynamic DNS ........................................................................................................................211

12.1 Overview ..........................................................................................................................211

12.1.1 What You Need To Know ........................................................................................211

12.2 The Dynamic DNS Screen .............................................................................................. 212

Chapter 13

Firewall...................................................................................................................................213

13.1 Overview .......................................................................................................................... 213

13.1.1 What You Can Do in this Chapter .......................................................................... 213

13.1.2 What You Need to Know ........................................................................................ 214

13.2 The General Screen .......................................................................................................215

13.3 The Services Screen .......................................................................................................215

13.4 Firewall Technical Reference ........................................................................................... 217

13.4.1 Guidelines For Enhancing Security With Your Firewall .......................................... 217

13.4.2 Security Considerations .........................................................................................217

Chapter 14

MAC Filter..............................................................................................................................219

14.1 Overview .......................................................................................................................... 219

14.1.1 What You Need to Know ........................................................................................ 219

14.2 The MAC Filter Screen .................................................................................................... 220

Chapter 15

Certificates ............................................................................................................................221

15.1 Overview .......................................................................................................................... 221

15.1.1 What You Can Do in this Chapter .......................................................................... 221

15.1.2 What You Need to Know ........................................................................................ 221

15.1.3 Verifying a Certificate .............................................................................................223

15.2 Local Certificates ............................................................................................................. 224

15.3 Trusted CA ..................................................................................................................... 226

15.4 Trusted CA Import .........................................................................................................227

15.5 View Certificate ................................................................................................................ 228

Chapter 16

VoIP ........................................................................................................................................229

16.1 Overview .......................................................................................................................... 229

16.1.1 What You Can Do in this Chapter .......................................................................... 229

16.1.2 What You Need to Know ........................................................................................ 230

16.1.3 Before You Begin ...................................................................................................231

16.2 The SIP Service Provider Screen ................................................................................... 231

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16.3 The SIP Account Screen ................................................................................................. 235

16.3.1 Add/Edit SIP Account ............................................................................................. 237

16.4 Multiple SIP Accounts ......................................................................................................240

16.4.1 Outgoing Calls ........................................................................................................ 240

16.4.2 Incoming Calls ........................................................................................................ 241

16.5 The Common Screen ...................................................................................................... 242

16.6 The Phone Device Screen .............................................................................................. 243

16.6.1 Edit Phone Device .................................................................................................. 244

16.7 The Region Screen ......................................................................................................... 245

16.8 The Call Rule Screen ......................................................................................................245

16.9 Technical Reference ........................................................................................................247

16.9.1 VoIP ........................................................................................................................247

16.9.2 SIP ........................................................................................................................247

16.9.3 Quality of Service (QoS) ........................................................................................ 253

16.9.4 Phone Services Overview ...................................................................................... 254

Chapter 17

Logs ......................................................................................................................................259

17.1 Overview ......................................................................................................................... 259

17.1.1 What You Can Do in this Chapter .......................................................................... 259

17.2 The Phone Log Screen .................................................................................................... 259

17.3 The VoIP Call History Screen .......................................................................................... 260

Chapter 18

System Monitor ....................................................................................................................263

18.1 Overview .......................................................................................................................... 263

18.1.1 What You Can Do in this Chapter .......................................................................... 263

18.2 The WAN Status Screen .................................................................................................. 264

18.3 The LAN Status Screen ................................................................................................... 265

18.4 The NAT Status Screen ................................................................................................... 266

18.5 The 3G Backup Status Screen ........................................................................................ 266

18.6 The VoIP Status Screen .................................................................................................. 267

Chapter 19

User Account.........................................................................................................................271

19.1 Overview .......................................................................................................................... 271

19.2 The User Account Screen ............................................................................................... 271

Chapter 20

Remote MGMT.......................................................................................................................273

20.1 Overview .......................................................................................................................... 273

20.1.1 What You Need to Know ........................................................................................ 273

20.2 The Remote MGMT Screen ............................................................................................274

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Chapter 21

System...................................................................................................................................275

21.1 Overview .......................................................................................................................... 275

21.1.1 What You Need to Know ........................................................................................ 275

21.2 The System Screen .........................................................................................................275

Chapter 22

Time Setting ..........................................................................................................................277

22.1 Overview .......................................................................................................................... 277

22.2 The Time Setting Screen ................................................................................................ 277

Chapter 23

Log Setting ...........................................................................................................................279

23.1 Overview ......................................................................................................................... 279

23.2 The Log Setting Screen ................................................................................................... 279

Chapter 24

Firmware Upgrade ................................................................................................................281

24.1 Overview .......................................................................................................................... 281

24.2 The Firmware Upgrade Screen ....................................................................................... 281

Chapter 25

Backup/Restore.....................................................................................................................283

25.1 Overview .......................................................................................................................... 283

25.2 The Backup/Restore Screen ........................................................................................... 283

25.3 The Reboot Screen .........................................................................................................285

Chapter 26

Diagnostic..............................................................................................................................287

26.1 Overview .......................................................................................................................... 287

26.1.1 What You Can Do in this Chapter .......................................................................... 287

26.2 The Ping Screen ..............................................................................................................287

26.3 The DSL Line Screen ......................................................................................................288

Chapter 27

Troubleshooting....................................................................................................................291

27.1 Overview .......................................................................................................................... 291

27.2 Power, Hardware Connections, and LEDs ...................................................................... 291

27.3 ZyXEL Device Access and Login .................................................................................... 292

27.4 Internet Access ................................................................................................................294

27.5 Wireless Internet Access .................................................................................................296

27.6 Phone Calls and VoIP ......................................................................................................298

27.7 USB Device Connection .................................................................................................. 298

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27.8 UPnP ............................................................................................................................... 299

Chapter 28

Product Specifications.........................................................................................................301

Appendix A IP Addresses and Subnetting ...........................................................................311

Appendix B Setting Up Your Computer’s IP Address...........................................................323

Appendix C Pop-up Windows, JavaScript and Java Permissions........................................353

Appendix D Wireless LANs..................................................................................................363

Appendix E Common Services.............................................................................................387

Appendix F Open Software Announcements .......................................................................391

Appendix G Legal Information..............................................................................................415

Index.......................................................................................................................................417

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PART I

User’s Guide

20

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