Linksys WIP330 User manual

A Division of Cisco Systems, Inc.

®

User Guide

Model No.

WIP330

IP Phone

Wireless-G

Voice

Wireless-G IP Phone

Copyright and Trademarks

Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems,

reserved. Other brands and product names are trademarks or registered trademarks of their respective holders.

How to Use this Guide

The User Guide to the Wireless-G IP Phone has been designed to make understanding networking with the

IP Phone easier than ever. Look for the following items when reading this User Guide:

In addition to these symbols, there are definitions for technical terms that are presented like this:

Also, each figure (diagram, screenshot, or other image) is provided with a figure number and description, like

this:

Figure numbers and descriptions can also be found in the “List of Figures” section.

This exclamation point means there is a caution or warning and is

something that could damage your property or IP Phone.

This question mark provides you with a reminder about something you

might need to do while using the IP Phone.

This checkmark means there is a note of interest and is something you

should pay special attention to while using the IP Phone.

word: definition.

Figure 0-1: Sample Figure Description

WIP330_V1.1-UG-60120NC JL

WARNING: This product contains chemicals, including lead, known to the State of California to cause

cancer, and birth defects or other reproductive harm. Wash hands after handling.

Wireless-G IP Phone

Table of Contents

Chapter 1: Introduction 1

Welcome 1

What’s in This User Guide? 1

Chapter 2: Getting to Know the Wireless-G IP Phone 3

The Bottom Panel 3

The Front and Side Panels 4

The Back Panel 6

Chapter 3: Installing and Using the Wireless-G IP Phone 7

Overview 7

Inserting the Battery into the Wireless-G IP Phone 7

Powering on the Wireless-G IP Phone 8

Navigating the Wireless-G IP Phone 10

Setting up the Wireless-G IP Phone 12

Using the Wireless-G IP Phone 22

Chapter 4: Configuring the Wireless-G IP Phone 25

Instructions for Configuring the Wireless-G IP Phone 25

Status Information 27

Settings of the Wireless-G IP Phone 28

Appendix A: Troubleshooting 61

Common Problems and Solutions 61

Frequently Asked Questions 66

Appendix B: Glossary 67

Appendix C: Specifications 71

Appendix D: Warranty Information 73

Appendix E: Regulatory Information 75

Appendix F: Contact Information 89

Wireless-G IP Phone

List of Figures

Figure 2-1: Bottom Panel 3

Figure 2-2: Front Panel 4

Figure 2-3: Symbol Selection 5

Figure 2-4: Side Panel 6

Figure 2-5: Back Panel 6

Figure 3-1: Press the Button 7

Figure 3-2: Insert the Battery 7

Figure 3-3: Connect the Power 8

Figure 3-4: Front Panel 10

Figure 3-5: Symbol Selection 11

Figure 3-6: Scan for Wireless Networks 12

Figure 3-7: Select Wireless Network 12

Figure 3-8: Connect to Wireless Network 13

Figure 3-9: Enter WEP Key (Secured Network) 13

Figure 3-10: Enter WPA Key (Secured Network) 13

Figure 3-11: Successful Connection 13

Figure 3-12: Select Menu 14

Figure 3-13: Select SIP Settings 14

Figure 3-14: Edit Proxy IP 15

Figure 3-15: Save Proxy IP 15

Figure 3-16: Save Proxy Port 16

Figure 3-17: Save Register Proxy IP 16

Figure 3-18: Save Register Proxy Port 17

Figure 3-19: Save Outbound Proxy IP 17

Figure 3-20: Edit Outbound Proxy Port 18

Figure 3-21: Save Expire Time 18

Figure 3-22: Save Phone Number 19

Figure 3-23: Save User Name 19

Figure 3-24: Save Password 20

Figure 3-25: Save SIP Settings 20

Figure 3-26: Return to Standby Screen 21

Figure 3-27: Standby Screen 21

Figure 3-28: Call Connected 22

Figure 3-29: Line Options 22

Figure 3-30: Second Call 23

Figure 3-31: Unlock Keys 23

Figure 4-1: Front Panel 25

Figure 4-2: Symbol Selection 26

Figure 4-3: Standby Screen 27

Figure 4-4: Standby Screen 28

Figure 4-5: Main Menu 28

Figure 4-6: Call Log 29

Figure 4-7: Call Log Options 29

Figure 4-8: Type of Phone Number 29

Figure 4-9: Select Phone Book 32

Figure 4-10: Phone Book 32

Figure 4-11: Phone Book Options 32

Figure 4-12: Add Person 33

Wireless-G IP Phone

Figure 4-13: Enter Name 33

Figure 4-14: Select Network Settings 34

Figure 4-15: Network Settings - DHCP 34

Figure 4-16: Network Settings - Fixed IP 35

Figure 4-17: Enter IP Address 35

Figure 4-18: Edit Subnet Mask 35

Figure 4-19: Enter Subnet Mask 35

Figure 4-20: Wireless 36

Figure 4-21: Scanning for Wireless Networks 36

Figure 4-22: List of Wireless Networks 36

Figure 4-23: Connecting to Wireless Network 37

Figure 4-24: Enter WEP Key (for Secured Network) 37

Figure 4-25: Enter WPA Key (for Secured Network) 37

Figure 4-26: Connecting to Wireless Network 37

Figure 4-27: Select Default Hotspot 38

Figure 4-28: Detect Hotspot 39

Figure 4-29: Connecting to Hotspot 39

Figure 4-30: Getting IP Address 39

Figure 4-31: Select IE Browser 39

Figure 4-32: Wi-Fi Profiles 40

Figure 4-33: Edit SSID 40

Figure 4-34: Edit Wireless Mode 40

Figure 4-35: Change Authentication Mode 41

Figure 4-36: Edit WEP Key 41

Figure 4-37: Enter WEP Key 41

Figure 4-38: Change EAP Type (802.1x) 41

Figure 4-39: Edit EAP Type (WPA-PSK) 42

Figure 4-40: Change EAP Type (WPA-PSK) 42

Figure 4-41: Enter SSID 42

Figure 4-42: Change Transmit Key 43

Figure 4-43: Edit WPA Key 43

Figure 4-44: Profile Added 44

Figure 4-45: Select Hotspot 45

Figure 4-46: Edit User Name 45

Figure 4-47: Select Phone Settings 46

Figure 4-48: Phone Settings 46

Figure 4-49: Ring Options 46

Figure 4-50: Ring Types 46

Figure 4-51: Keypad Tone 47

Figure 4-52: Wallpaper 47

Figure 4-53: Change Date 48

Figure 4-54: Change Clock 48

Figure 4-55: Change Time Format 48

Figure 4-56: Change Clock Type 48

Figure 4-57: Select Time Zone 49

Figure 4-58: Change Time Zone 49

Figure 4-59: Select NTP Server 49

Figure 4-60: Enter Name of NTP Server 49

Figure 4-61: Select Language 50

Figure 4-62: Language 50

Figure 4-63: Phone Password 50

Figure 4-64: Select Upgrade 51

Wireless-G IP Phone

Figure 4-65: Edit Download URL 51

Figure 4-66: Upgrade in Progress 51

Figure 4-67: Upgrade Successful 51

Figure 4-68: Edit Proxy IP 52

Figure 4-69: Enter Proxy IP 52

Figure 4-70: Enter Register Proxy IP 52

Figure 4-71: Enter Register Proxy Port 52

Figure 4-72: Change Outbound Proxy IP 53

Figure 4-73: Edit Outbound Proxy Port 53

Figure 4-74: Change Expire Time 53

Figure 4-75: Change Phone Number 53

Figure 4-76: Change User Name 54

Figure 4-77: Change Password 54

Figure 4-78: Edit Payload Type 54

Figure 4-79: Web Site 55

Figure 4-80: Visit Web Site 55

Figure 4-81: Auto-Scroll Option 55

Figure 4-82: Web Site Options 56

Figure 4-83: Edit Web Site 56

Figure 4-84: Add Web Site 57

Figure 4-85: Web Cam 58

Figure 4-86: Web Cam Options 58

Figure 4-87: Edit Web Cam 58

Figure 4-88: Add Web Cam 58

Figure 4-89: Information 60

Wireless-G IP Phone

1

Chapter 1: Introduction

Welcome

Chapter 1: Introduction

Welcome

Thank you for choosing the Linksys Wireless-G IP Phone. It will allow you to make phone calls using your

broadband connection, whether you are at home, in your office, or at a public hotspot.

How does the IP Phone do this? It connects to your wireless router or gateway, so telephone service is delivered

through your cable or DSL Internet connection. You can also surf the Internet with its built-in web browser and

backlit, full-color screen.

But what does all of this mean? Networks are useful tools for sharing Internet access and computer resources.

Your voice calls can share your high-speed Internet connection. You will be able to make phone calls using the

account you set up with your Internet phone service provider, even while you’re surfing the Internet on your

computer. So, networks not only are useful in homes and offices, but also can be fun.

Use the instructions in this User Guide to help you connect the IP Phone after you have set up an account with

your Internet phone service provider. These instructions should be all you need to get the most out of the

Wireless-G IP Phone.

What’s in This User Guide?

This guide covers the steps for installing the Wireless-G IP Phone.

• Chapter 1: Introduction

This chapter describes the IP Phone’s applications and this User Guide.

NOTE: For information

about your Internet phone

service, refer to the materials

provided by your Internet

phone service provider.

network: a series of computers or

devices connected for the purpose of

data sharing, storage, and/or

transmission between users.

ip (internet protocol): a protocol used to

send data over a network.

Wireless-G IP Phone

2

Chapter 1: Introduction

What’s in This User Guide?

• Chapter 2: Getting to Know the Wireless-G IP Phone

This chapter describes the physical features of the IP Phone.

• Chapter 3: Installing and Using the Wireless-G IP Phone

This chapter explains how to install the IP Phone and use it.

• Chapter 4: Configuring the Wireless-G IP Phone

This chapter discusses how to configure the IP Phone’s settings.

• Appendix A: Troubleshooting

This appendix describes some potential problems and solutions, as well as frequently asked questions,

regarding use of the IP Phone.

• Appendix B: Glossary

This appendix gives a brief glossary of terms frequently used in networking.

• Appendix C: Specifications

This appendix provides the technical specifications for the IP Phone.

• Appendix D: Warranty Information

This appendix supplies the warranty information for the IP Phone.

• Appendix E: Regulatory Information

This appendix supplies the regulatory information regarding the IP Phone.

• Appendix F: Contact Information

This appendix provides contact information for a variety of Linksys resources, including Technical Support.

Wireless-G IP Phone

3

Chapter 2: Getting to Know the Wireless-G IP Phone

The Bottom Panel

Chapter 2: Getting to Know the Wireless-G IP Phone

The Bottom Panel

The IP Phone’s headset jack and USB port are located on the bottom panel.

Headset Jack This jack allows you to connect a headset.

USB Port The USB port allows you to attach the included power adapter.

Figure 2-1: Bottom Panel

Headset

Jack

USB Port

Wireless-G IP Phone

4

Chapter 2: Getting to Know the Wireless-G IP Phone

The Front and Side Panels

The power LED is located at the top of the IP Phone, while its buttons are located on the front and side

panels.

Power LED Blue/Red/Purple. The LED is a solid blue when the IP Phone is powered on and ready

for phone calls. It flashes red when the IP Phone is not ready for phone calls.

The LED alternates between blue and purple when the IP Phone is powered off and

charging.

The buttons of the IP Phone are described in this table.

Icon Button Name Function

Soft Key Selects the appropriate action

shown on the left- or right-

hand side of the screen

Navigation Pad

and Center

Selection Key

Lets you navigate menus and

select your choices

Controls cursor for its web

browser

Call Uses Internet phone line

Figure 2-2: Front Panel

Power LED

Soft Key

Power

or End Call

Soft Key

Navigation Pad

and Center

Selection Key

Call

Enter Symbol

or Space

Different Key

Choices or + Sign

Wireless-G IP Phone

5

Chapter 2: Getting to Know the Wireless-G IP Phone

The Front and Side Panels

Power or End Call Press and hold this button for

two seconds to power the IP

Phone on or off.

Ends the call or exits the

current menu

Different Key

Choices or + Sign

To enter an entry or setting, use

the keypad. Keys 1-9 can

represent uppercase letters (A,

B, C), lowercase letters (a, b, c),

or numbers (1, 2, 3). Press the *

(star) key to switch between

the different choices.

Press the * (star) key twice to

enter the + sign.

Enter Symbol or

Space

Press the # (pound) key to open

the Symbol Selection menu.

Use the navigation pad to move

through the menu. When you

have the appropriate symbol

highlighted, press the center

selection key.

Press the # (pound) key twice

to enter a space.

Icon Button Name Function

Figure 2-3: Symbol

Selection

Wireless-G IP Phone

6

Chapter 2: Getting to Know the Wireless-G IP Phone

The Back Panel

The IP Phone’s battery compartment is located on the back

panel of the IP Phone. For directions on how to insert the battery,

refer to “Chapter 3: Installing and Using the Wireless-G IP Phone.”

Volume Increases or decreases the

volume

Icon Button Name Function

Battery

Compartment

Figure 2-5: Back Panel

Volume

Figure 2-4: Side Panel

Wireless-G IP Phone

7

Chapter 3: Installing and Using the Wireless-G IP Phone

Overview

Chapter 3: Installing and Using the Wireless-G IP Phone

Overview

This chapter provides instructions for first-time installation and use of the IP Phone. You will insert the battery

into the IP Phone and then set it up for your wireless network and Internet phone service. Then you will be able

to make and receive Internet phone calls.

Inserting the Battery into the Wireless-G IP Phone

To insert the battery, follow these instructions:

1. Remove the cover of the battery compartment. Push down on the button and slide the cover downward.

2. Insert the battery. Make sure the metal contacts of the battery line up with the metal contacts of the

battery compartment.

3. Insert the door and slide it upward until it snaps into place.

Proceed to the next section, “Powering on the Wireless-G IP Phone.”

Figure 3-1: Press

the Button

Figure 3-2: Insert

the Battery

Button

Metal Contacts

Wireless-G IP Phone

8

Chapter 3: Installing and Using the Wireless-G IP Phone

Powering on the Wireless-G IP Phone

Make sure you have the account information, including necessary IP Phone settings, supplied by your Internet

phone service provider. If you already have an account set up with your Internet phone service provider, then

proceed to step 1. If you do not have an account, then go to the website of your Internet phone service provider

and sign up for service. After you have set up an account, proceed to step 1.

1. Make sure you have the account information, including necessary IP Phone settings, supplied by your

Internet phone service provider.

2. Plug the USB mini-B connector of the included power adapter into the USB mini-B port of the IP Phone. Then

connect the power adapter to a standard electrical outlet.

Figure 3-3: Connect the Power

Wireless-G IP Phone

9

Chapter 3: Installing and Using the Wireless-G IP Phone

Powering on the Wireless-G IP Phone

3. The power LED will flash, alternating between blue and purple. For the initial charge, allow the battery to

charge for at least 10 hours, so the battery will have a full charge, which is indicated by a solidly lit power

LED. This maximizes battery performance and life.

When the battery is fully charged, proceed to “Navigating the Wireless-G IP Phone.”

NOTE: When the battery is low on power, it will emit one warning sound or vibration,

unless the Ring Type is set to Silent. (For more information about Ring Types, refer to

Chapter 4: Configuring the Wireless-G IP Phone.”)

Wireless-G IP Phone

10

Chapter 3: Installing and Using the Wireless-G IP Phone

Navigating the Wireless-G IP Phone

Review the descriptions of the buttons you will use to navigate menus and select your choices.

Icon Button Name Function

Soft Key Press the left or right soft key

to select the appropriate action

shown on the left- or right-

hand side of the screen.

Navigation Pad

and Center

Selection Key

To navigate menus and control

the cursor for the web browser,

use the navigation pad.

Use the center selection key to

make menu choices.

Call Uses Internet phone line

Power or End Call To exit a menu without making

changes, press this button.

Power

or End Call

Call

Key Choice

Enter Symbol

or Space

Different Key

Choices or + Sign

Power LED

Soft KeySoft Key

Navigation Pad

and Center

Selection Key

Figure 3-4: Front Panel

Wireless-G IP Phone

11

Chapter 3: Installing and Using the Wireless-G IP Phone

Navigating the Wireless-G IP Phone

For more details, refer to “Chapter 2: Getting to Know the Wireless-G IP Phone.”

Proceed to “Setting up the Wireless-G IP Phone.”

Different Key

Choices or + Sign

To enter an entry or setting, use

the keypad. Keys 1-9 can

represent uppercase letters (A,

B, C), lowercase letters (a, b, c),

or numbers (1, 2, 3). Press the *

(star) key to switch between

the different choices.

Press the * (star) key twice to

enter the + sign.

Enter Symbol or

Space

Press the # (pound) key to open

the Symbol Selection menu.

Use the navigation pad to move

through the menu. When you

have the appropriate symbol

highlighted, press the center

selection key.

Press the # (pound) key twice

to enter a space.

Icon Button Name Function

Figure 3-5: Symbol

Selection

Wireless-G IP Phone

12

Chapter 3: Installing and Using the Wireless-G IP Phone

Setting up the Wireless-G IP Phone

Before you begin, make sure your network has an active Internet connection.

1. Press and hold the Power button for two seconds.

2. The IP Phone will boot up and automatically scan for wireless networks.

3. A list of wireless networks will be displayed and show their wireless network names (also known as Service

Set Identifier or SSID), security status (a lock indicates wireless security), and signal strength, which is

indicated by a bar graph.

Scroll through the network choices, and press the center selection key (in the middle of the navigation pad)

to select the wireless network you want to use.

If the network you want is not shown, select Rescan for a new scan.

Figure 3-7: Select

Wireless Network

Figure 3-6: Scan for

Wireless Networks

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