Motorola i870 User manual

Nextel

iDEN

Digital Multi-service Data-capable Phone

i870 Phone User’s Guide

i

Contents

Getting Started........................................... 1

Removing the Battery Door...............................3

Locating Your SIM Card....................................4

Battery...............................................................4

Powering On and Off.........................................6

Activating Service..............................................7

Enabling Security ..............................................7

Phone Programming .........................................7

Finding Your Phone Number and Walkie-Talkie

Number.........................................................7

Nextel

®

Voice Mail.............................................8

Nextel Worldwide

®

Service ...............................8

Customizing Features .......................................8

Phone Basics ....................................................8

Using Easy Media Creator ..............................14

SIM Card Security ...........................................14

Locking the Keypad.........................................18

Antenna...........................................................19

Accessories.....................................................19

Wireless Local Number Portability: Bringing Your

Phone Number From Another

Carrier.........................................................19

Nextel

®

Customer Care...................................20

Understanding Status Messages ....................20

Making Calls .............................................21

Phone Calls.....................................................21

Nextel

®

Walkie-Talkie .....................................21

Accessing Walkie-Talkie

Numbers More Quickly...............................22

Nextel

®

Group Walkie-Talkie ..........................23

Talkgroup Calls ...............................................28

Receiving Calls ...............................................30

Choosing a Number to Call.............................31

Missed Phone Calls ........................................32

Using Speakerphone.......................................32

Using Mute......................................................33

Making Emergency Phone Calls.....................33

Memory Card ............................................35

Ensuring Files on the Memory Card Are

Compatible With Your Phone .....................35

Using the Memory Card With Your Phone......37

ii

Using the Memory Card With

Your Computer ...........................................40

Other Memory Cards Compatible with Your

Phone .........................................................41

Easy Media Creator ................................. 42

Installation.......................................................42

Installing Easy Media

Creator 7.....................................................43

Starting Easy Media Creator 7........................44

Making MP3 Files............................................44

Where to Find More Information......................46

Audio Player............................................. 48

Playing Audio Files with the Flip Closed .........48

Playing Audio Files with the Flip Open............49

How Your Audio Files Are Organized..............50

Searching By First Letter.................................51

Playing a List, Repeat, and Shuffle .................51

Working with Playlists......................................52

Deleting Audio Files ........................................55

DRM Items ......................................................56

Setting Audio and Visual Options....................56

Call Alerts..................................................57

Sending Call Alerts..........................................57

Receiving Call Alerts.......................................57

Using the Call Alert Queue..............................57

Direct Talk

SM

.............................................59

Off-Network Walkie-Talkie ..............................59

Channels and Codes.......................................60

Private Direct Talk

SM

Calls..............................62

Making Emergency Calls while in Direct Talk

SM

Mode...........................................................63

Setup Options .................................................63

Recent Calls..............................................65

Calls and Call Alerts........................................65

My Info From Other Phones............................66

Contact Information From Other Phones........66

Viewing the Recent Calls List..........................67

Storing Items to Contacts................................67

Deleting Items .................................................68

Making Calls From the Recent Calls List ........68

Entering Text ............................................70

Using Word Mode ...........................................70

iii

Special Function Keys.....................................71

Using Numeric Mode.......................................72

Contacts ................................................... 73

Accessing Contacts.........................................74

Creating Entries...............................................74

Editing Entries.................................................76

Viewing Entries................................................77

Deleting Entries...............................................79

Checking Capacity ..........................................79

Creating Pauses and Waits.............................79

International Numbers.....................................80

Making Calls From Contacts...........................80

Memo ........................................................ 82

Call Forwarding........................................ 83

Forwarding All Calls ........................................83

Turning Off Call Forwarding............................84

Forwarding Missed Calls.................................84

Viewing Call Forwarding Settings....................85

Advanced Calling Features..................... 86

Call Waiting.....................................................86

Switching Between Calls.................................86

Putting a Call on Hold .....................................87

Calling 2 People..............................................87

Creating Pauses and Waits While Dialing.......88

Making International Calls...............................88

One Touch Walkie-Talkie................................88

Setting Flip Actions .........................................89

Call Timers......................................................90

Using Your Phone as a Modem ......................90

Making TTY Calls............................................92

Special Dialing Codes.....................................93

Nextel

®

Phone Services...........................94

Caller ID ..........................................................94

Per-Call Blocking.............................................94

Per-Line Blocking............................................94

Second Line Service .......................................94

Call Restrictions ..............................................95

Directory Assistance Plus ...............................95

Ring Tones................................................96

Setting Your Phone to Vibrate.........................96

Ring and Vibrate .............................................97

iv

Assigning Ring Tones to Contacts ..................97

Viewing Ring Tone Assignments.....................97

Downloading More Ring Tones.......................98

Managing Memory...........................................98

Deleting Custom Ring Tones ..........................98

Message Center....................................... 99

Accessing the Message Center.......................99

Message Center Options.................................99

Receiving Messages.............................. 100

Message Notifications ...................................100

Retrieving Messages.....................................101

Voice Mail Messages............................. 102

Receiving a Message....................................102

Accessing Voice Mail from

the Message Center .................................102

Sending Unanswered Calls to Voice Mail .....102

Nextel

®

Voice Mail ................................. 103

Setting Up Your Voice Mail Box ....................103

Playing Messages.........................................103

Changing Your Password..............................104

Recording Your Name...................................104

Recording Your Active Greeting....................105

Advanced Voice Mail Features .....................105

Multimedia Messages ............................109

Navigating the Inbox, Drafts,

and Sent Items..........................................109

Creating and Sending Messages..................109

Drafts.............................................................119

Sent Items.....................................................120

Receiving a Message....................................121

Navigating a Message...................................122

Viewing Received Messages

From the Message Center........................123

Actions for Received Messages....................123

Customizing MMS.........................................127

Managing Memory ........................................129

SMS Messages .......................................131

Receiving a Message....................................131

Reading From the Message Center..............131

Calling and Storing Numbers ........................131

v

Wireless Data Services ......................... 133

Wireless Data Services.................................133

Accessing Wireless Data Services From Your

Phone .......................................................134

Navigation Keys ............................................134

Guides and Demos........................................135

Camera ................................................... 136

Accessing the Camera..................................136

Taking Pictures..............................................136

More Actions for Captured Pictures ..............138

Recording Videos..........................................140

Changing Storage Preference.......................141

Accessing the Media Center .........................142

Customizing the Camera...............................142

Managing Memory.........................................142

Media Center.......................................... 144

Viewing the Media Center.............................144

Forward Locked Items...................................146

DRM Items ....................................................147

Pictures .........................................................147

Videos ...........................................................149

Audio Recordings..........................................149

Renaming Items............................................150

Locking Items................................................150

Deleting Items ...............................................151

Copying and Moving Items............................151

Changing Storage Preference.......................152

Accessing the Audio Player ..........................152

Accessing the Camera..................................152

Managing Memory ........................................152

Using Nextel Direct Send

SM

..................154

Sending a Picture..........................................154

Receiving a Picture .......................................156

Sending My Info and Contact Information.....157

My Info.....................................................159

Viewing My Info.............................................159

Editing My Info ..............................................159

Setting Sending Options ...............................160

Bluetooth

®

..............................................161

Understanding Bluetooth

®

Access Settings..161

Setting Your Phone for Bluetooth

®

................162

vi

Accessing Bluetooth

®

...................................163

Making a Bluetooth

®

Connection ..................163

Setting Device Details...................................166

Sending Contacts, Datebook Events and

Pictures.....................................................167

Receiving Items.............................................168

Voice Records........................................ 169

Viewing Voice Records .................................169

Creating Voice Records ................................169

Playing Voice Records..................................170

Labeling Voice Records ................................170

Locking Voice Records..................................170

Deleting Voice Records.................................171

Managing Memory.........................................171

Java Applications.................................. 172

Running Applications.....................................172

Suspending Applications...............................172

Resuming Applications..................................172

Ending Applications.......................................173

Downloading Applications.............................173

Deleting Applications.....................................173

Managing Memory ........................................174

Shortcuts on the Main Menu .........................174

Java Applications and GPS Enabled ............175

Digital Rights Management ...................178

Installing Applications....................................178

Understanding DRM Status Icons.................178

Sharing Items................................................179

Managing DRM Items ...................................179

GPS Enabled...........................................182

IMPORTANT: Things to Keep in Mind ..........182

Making an Emergency Call ...........................184

Viewing Your Approximate Location .............185

Enhancing GPS Performance.......................186

Updating Satellite Almanac Data ..................187

Setting Privacy Options.................................188

Using GPS with Map Software......................189

Datebook.................................................191

Viewing Datebook .........................................191

Creating Events.............................................192

Editing Events ...............................................194

vii

Deleting Events.............................................195

Receiving Reminders....................................195

Making Calls From Datebook and Datebook

Reminders ................................................195

Customizing Datebook Setup........................197

Customizing Your Phone...................... 198

Setting the Volume........................................198

Setting Your Phone to Vibrate.......................198

Changing the Look of Your Phone ................198

Temporarily Turning Off Transmissions........200

Using Settings...............................................201

Profiles ................................................... 206

Viewing Profiles.............................................206

Switching Profiles..........................................206

How Changing Settings Affects Profiles........206

Temporary Profiles........................................207

Creating Profiles............................................208

Editing Profiles ..............................................208

Deleting Profiles............................................208

Setting Call Filtering ......................................209

Shortcuts.................................................211

Creating a Shortcut .......................................211

Using a Shortcut............................................211

Editing a Shortcut..........................................212

Deleting Shortcuts.........................................212

Using a Headset .....................................213

Using a Bluetooth Headset ...........................213

Attaching a Headset......................................213

Using a Remote Walkie-Talkie Button ..........213

Nextel

®

Customer Care..........................215

Domestic Customer Care..............................215

Nextel Worldwide

®

Customer Care...............215

Patent and Trademark Information.......216

ix

AgION Antimicrobial

TM

—

Built-in Protection for

Your Phone

Motorola has incorporated AgION antimicrobial

into the painted surfaces of your phone to help

provide protection against a broad range of product

damaging bacteria, mold, and mildew.

Motorola is the first wireless phone manufacturer to

incorporate AgION antimicrobial into the phone's

painted surfaces.

The antimicrobial technology is an example of

Motorola's pursuit for innovation and creativity to

produce the best quality wireless experience.

The antimicrobial technology in the paint on

Motorola iDEN

®

phones helps provide protection

against product damage caused by microbes, but

does not extend such protection to the user.

Versatile in application, the EPA-registered AgION

additive is recommended for institutional,

commercial and consumer applications. AgION

antimicrobials are used in many settings including

hospitals, offices, schools and food processing

facilities. They can also be found in leading

footwear, fabrics, appliances, water coolers and

architectural hardware.

Benefits of AgION

TM

*

• AgION antimicrobial technology helps provide

protection against product damaging bacteria on

the painted surfaces of the phone.

• AgION antimicrobial is effective in protecting the

product against a broad spectrum of bacteria.

• AgION helps inhibit the ability of microbes to

grow and spread on the painted surfaces of the

phone.

• The active ingredient helps break down

enzymes in the microbe, inhibiting its ability to

reproduce and spread on the painted surfaces of

the phone.

• Studies have shown that surfaces with AgION

antimicrobial can reduce the amount of certain

product damaging bacteria by 99%.

• The AgION coating will protect the painted

surfaces of the product against product

damaging bacteria for the life of the product.

* The antimicrobial technology is applied only to the painted

surfaces of the Motorola iDEN phones, thereby providing

protection against damage to such surfaces caused by microbes,

but does not extend such protection to the end user.

x

Safety

• AgION antimicrobial protection is based on

silver, a safe, non-toxic additive to the phone

paint. Silver is widely used as an antimicrobial

agent in many environments and industries.

• AgION antimicrobial technology is safe to use.

Thorough testing has shown the additive to be

less toxic than table salt and less irritating than

talcum powder.

How It Works

• The technology continuously inhibits the growth

of product damaging bacteria on the phone's

painted surfaces.The active ingredient helps

break down enzymes in the microbe, inhibiting

its ability to reproduce and spread on the painted

surfaces on the phonee.

• The active ingredient in AgION is silver, in the

form of silver ions.

Accreditation

• The AgION antimicrobial compound is

registered with the Environmental Protection

Agency (EPA) as a preservative and

bacteriostatic agent for use in the manufacturing

of polymers and plastics.

• NSF, FDA-listed

1

Getting Started

volume

controls

stereo

headset jack

speaker

(in back)

audio playe

r

keys

retractab

le

antenna

mirror

memory

card slot

external

display

flip open

button

Walkie-Talkie

button

camera

lens

spotlight

microphone

option keys

earpiece

internal colo

r

display

camera ke

y

back key

space key

power

button

light sensor

accessory

connector

2

Getting Started

Navigation key — press the arrows to

scroll through menus and lists.

O OK key — selects highlighted item;

answers calls.

m Menu key — accesses context-sensitive

menus.

c Camera key — Accesses camera and

takes pictures.

A Option key — selects the option

appearing above it on the display.

Note: Throughout this User’s Guide,

the option keys will be

represented by A.

s Send key — places phone calls.

e End key — ends phone calls; returns to

idle screen; using Wireless Data

Services, returns to home page.

t Acts like s when the flip is closed; turns

Walkie-Talkie speaker on and off; used

with voice names and voice records.

. Acts like e when the flip is closed;

accesses recent calls; sends incoming

calls to voice mail.

3

Removing the Battery Door

To start using your i870 phone:

• Make sure your SIM card is in place.

• Charge the battery.

• Activate your service.

• Enable security.

Removing the Battery Door

1 Make sure the phone is powered off. See

“Powering On and Off” on page 6.

2 Slide the release button back until it releases the

battery door.

3 Allow the battery door to pop up, slide it forward,

and remove it from the back of your phone.

y Accesses the audio player when the flip is

closed; plays audio files; pauses audio

files.

z When an audio file is playing,

fast-forwards and skips to the next audio

file.

x When an audio file is playing, rewinds and

skips to the previous audio file.

release

button

4

Getting Started

Locating Your SIM Card

Your SIM (Subscriber Identity Module) card is a

small piece of plastic located in the SIM card

holder in the back of your phone, underneath the

battery

.

If there is no SIM card in your phone, contact

Nextel Customer Care at 1-800-639-6111.

If you want to use a SIM card other than the one

that is in your phone, please contact Nextel

Customer Care to verify that the SIM card you want

to use is compatible with your phone.

Battery

Inserting the Battery

Your phone comes with a Standard Lithium Ion

Battery.

1 Remove the battery door.

2 Insert the battery into the battery area. Press the

battery down to secure it.

3 Replace the battery door and press it gently until

you hear a click.

SIM card

holder

5

Battery

Charging the Battery

Your phone comes with a rapid travel charger.

1 Plug the charger into an electrical outlet.

2 Open the connector cover.

3 Plug the other end of the charger into the

accessory connector.

Charger Attached or Device Attached appears

on the internal display.

Tip: To remove the charger from the accessory

connector: Press the buttons on the sides

of the plug. Pull the plug straight out.

4 If you have purchased optional batteries or

chargers, see “Charging Times”.

Charging Times

Check your battery and charger type against the

grid below to determine appropriate charging

times.

For best results, charge the batteries within the

temperature range of 50°F to 104°F (10°C to

40°C).

connector

cover

Battery Charger

Rapid Standard

Standard

Lithium Ion

2 hours 4 hours

High

Capacity

Lithium Ion

3.5 hours 7.5 hours

6

Getting Started

Prolonged charging is not recommended.

Removing the Battery

1 With the phone powered off, remove the battery

door.

2 Remove the battery by pushing it toward the

antenna and lifting it out.

Battery Use and Maintenance

• The Motorola iDEN Approved Lithium Ion

chargers provide optimum performance. Other

chargers may not fully charge the iDEN Lithium

Ion battery or may yield a reduced number of

lifetime charge cycles.

• Extreme temperatures degrade battery

performance. Do not store the battery where

temperatures exceed 140°F (60°C) or fall below

4°F (-20°C).

• Lithium Ion batteries have a self discharge rate

and without use, lose about 1% of their charge

per day.

• The battery capacity is degraded if the battery is

stored for long periods while fully charged. If

long term storage is required, store at half

capacity.

Powering On and Off

To power your phone on:

1 Open the flip.

Tip: Press the flip open button to open the flip

easily.

2 Press p.

Note: When powering on, if you press p for

more than 5 seconds, you will turn off

calls and other transmissions. See

“Temporarily Turning Off Transmissions”

on page 200.

As your phone connects to the network, you will

see a connecting message. When the idle screen

appears, the phone is ready to use.

7

Activating Service

To power your phone off:

1 Open the flip.

2 Press and hold p.

Activating Service

The first time you power your phone on, your

service is activated.

A screen then appears prompting you to select Ok

to update your browser information, which enables

security. This screen will only appear during initial

activation.

Enabling Security

You must enable security the first time you power

on your phone or within 10 days of first activation of

your phone.

1 Press A under Ok.

2 You are prompted to enable security. Press A

under Yes. A series of screens followed by the

default homepage displays.

3 Press e to return to the idle screen.

Phone Programming

Within 24 hours of enabling security, you will

receive an alert notification containing your

Personal Telephone Number (PTN), Nextel

Customer Care number, Walkie-Talkie number,

and Talkgroups.

1 When you receive an alert notification saying

New Browser Message - Receive

Programming Info, press A under Goto.

2 You are prompted to accept changes to your

lists. Press A under Ok.

3 You are prompted again to accept changes to

your lists. Press A under Ok.

4 A confirmation screen displays. Press A under

Ok.

5 Press e to return to the idle screen.

Finding Your Phone Number

and Walkie-Talkie Number

My Info lets you view your phone number,

Walkie-Talkie number, and other phone

information.

1 Press m to access the main menu.

2 Scroll to My Info.

3 Press O.

8

Getting Started

4 Scroll to see your information:

Line 1 and Line 2 are your phone numbers.

Walkie-Talkie is your Walkie-Talkie number, the

number that others use to contact you using

Nextel

®

Walkie-Talkie service. These numbers

appear when you receive your alert notification

after enabling security on your phone.

See “My Info” on page 159 for more information

about this feature.

Nextel

®

Voice Mail

You must set up your voice mail box before you

can retrieve messages. See “Setting Up Your

Voice Mail Box” on page 103.

Nextel Worldwide

®

Service

You can use your phone to make calls

internationally in select cities using other iDEN

®

networks by calling Nextel Customer Care to

activate international dialing on your account.

Countries in which you can use your phone include

Argentina, Brazil, Canada, Guam, Israel, Jordan,

Mexico, Peru, the Philippines, Singapore, and

South Korea*.

* Credit approval may be required. Other conditions may apply.

Customizing Features

You can control many features of your phone,

including the size of the text on the display, the way

you access main menu items, and the volume of

incoming sound, rings, and other tones. See

“Customizing Your Phone” on page 198.

Phone Basics

Flip Open Button

The flip open button located on the upper right

corner of your phone enables you to quickly open

the flip by pushing the button.

9

Phone Basics

Display

Any time your phone is powered on, the display

provides you with information and options.

The external display shows a shortened version of

the internal display. To see more information, open

the flip.

The screen shown above is the idle screen. The

idle screen appears when your phone is on, but not

engaged in any activity.

Text Area

This area displays menus, messages, names,

phone numbers, and other information.

Display Options

Two display options appear at the bottom of most

screens. You select a display option by pressing

the option key below it.

Menus and Lists

Your phone’s features are arranged in menus,

submenus, and lists.

To access the items in a menu or list, scroll using

the navigation key at the top of your keypad. This

key lets you scroll up, down, left, or right. Holding

down the appropriate part of the navigation key

speeds up scrolling.

In this guide, this symbol > tells you to select a

menu or list item. For example, Settings >

Security means:

1 Scroll to Settings on the main menu.

2 Press O to see the Settings screen.

3 Scroll to Security.

4 Press O to see the Security screen.

status icons

text area

menu icon

display options

10

Getting Started

OK Key

Pressing O:

• Selects the highlighted menu item or list item

• Sets options

• Confirms actions

• Places and answer calls

• From the idle screen, accesses the

Walkie-Talkie main menu item. This is the

default setting. You can assign a different main

menu item to O.

Menu Key

Many features provide context-sensitive menus

that let you access related features and actions.

This icon

S appears any time a context-sensitive

menu is available. Press m to access the menu.

Main Menu

All your phone’s features can be accessed through

the main menu. You can set the main menu to

appear as a list or as large icons (see “Setting the

Menu View” on page 199).

a

Net Access to Wireless Data

Services. See page 133.

q

Java Apps Java applications on your

phone. See page 172.

b

Settings Customize your phone.

See page 198.

m

Ring Tones Assign ring tones and turn

ringer off. See page 96.

* Audio Player Access the MP3 audio

player. See page 48.

m Media Center Access stored pictures,

and audio recordings. See

page 144.

C Camera Access camera and take

pictures. See page 136.

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Motorola i870 User manual

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