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Dell OpenManage Essentials
Version 2.0.1 User's Guide
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. Dell
â„¢
and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2014 - 12
Rev. A00
Contents
1 About OpenManage Essentials......................................................................... 17
What is New in This Release................................................................................................................17
Other Information You May Need...................................................................................................... 17
Contacting Dell....................................................................................................................................18
2 Installing OpenManage Essentials...................................................................19
Installation Prerequisites and Minimum Requirements..................................................................... 19
Minimum Recommended Hardware............................................................................................ 19
Minimum Requirements............................................................................................................... 20
Terms and Conditions for Using Relational Database Management Systems................................. 20
Minimum Login Roles for Microsoft SQL Server................................................................................21
Database Size and Scalability.............................................................................................................. 21
Downloading OpenManage Essentials...............................................................................................22
Installing OpenManage Essentials...................................................................................................... 22
Custom Setup Installation.............................................................................................................24
Considerations When Installing OpenManage Essentials on a Domain Controller.........................24
Setting Up OpenManage Essentials Database on a Remote SQL Server..........................................25
Installing Dell SupportAssist................................................................................................................25
Installing Repository Manager............................................................................................................ 26
Installing Dell License Manager.......................................................................................................... 27
Uninstalling OpenManage Essentials..................................................................................................27
Upgrading OpenManage Essentials....................................................................................................27
Setting Up and Configuring VMware ESXi 5.......................................................................................29
Migrating IT Assistant to OpenManage Essentials............................................................................. 29
3 Getting Started With OpenManage Essentials..............................................30
Launching OpenManage Essentials................................................................................................... 30
Configuring OpenManage Essentials.................................................................................................30
Discovery Wizard Configuration......................................................................................................... 31
Configuring Discovery Settings...........................................................................................................31
Using the OpenManage Essentials Home Portal............................................................................... 32
OpenManage Essentials Heading Banner.......................................................................................... 33
Customizing Portals............................................................................................................................34
Displaying Additional Available Reports and Graphs......................................................................... 34
Drilling Down Charts and Reports for More Information............................................................35
Saving and Loading the Portal Layout................................................................................................35
Updating the Portal Data.................................................................................................................... 35
Hiding Graphs and Reports Components..........................................................................................36
3
Rearranging or Resizing Graphs and Reports (Components)........................................................... 36
Filtering Data........................................................................................................................................37
Search Bar............................................................................................................................................37
Search Items.................................................................................................................................. 37
Search Drop-Down List.................................................................................................................37
Selection Actions...........................................................................................................................38
Map View (Home) Portal.....................................................................................................................38
Viewing the User Information.............................................................................................................39
Logging On As a Different User..........................................................................................................39
Using the Update Available Notification Icon....................................................................................39
Using the Warranty Scoreboard Notification Icon............................................................................ 40
4 OpenManage Essentials Home Portal — Reference.................................... 41
Dashboard............................................................................................................................................41
Home Portal Reports.....................................................................................................................41
Device by Status............................................................................................................................ 42
Alerts by Severity........................................................................................................................... 42
Discovered Versus Inventoried Devices....................................................................................... 43
Task Status.....................................................................................................................................43
Schedule View.....................................................................................................................................43
Schedule View Settings.................................................................................................................44
Device Warranty Report......................................................................................................................44
Map View (Home) Portal Interface.....................................................................................................46
5 Discovering and Inventorying Devices...........................................................47
Supported Devices, Protocols, and Features Matrix..........................................................................47
Supported Operating Systems (Servers), Protocols, and Features Matrix.........................................51
Supported Storage Devices, Protocols, and Features Matrix............................................................ 53
Legend and Definitions....................................................................................................................... 55
Using the Discovery and Inventory Portal..........................................................................................56
Protocol Support Matrix for Discovery...............................................................................................56
Protocol Support Matrix for System Update......................................................................................58
Devices Not Reporting Service Tag....................................................................................................58
Configuring a Discovery and Inventory Task.....................................................................................59
Changing the Default SNMP Port.................................................................................................60
Discovering and Inventorying Dell Devices Using WS-Man Protocol With a Root
Certificate.......................................................................................................................................61
Excluding Ranges................................................................................................................................62
Viewing Configured Discovery and Inventory Ranges...................................................................... 62
Scheduling Discovery..........................................................................................................................62
Discovery Speed Slider..................................................................................................................63
Multithreading............................................................................................................................... 63
4
Scheduling Inventory..........................................................................................................................64
Configuring Status Polling Frequency................................................................................................64
6 Discovery And Inventory — Reference...........................................................65
Discovery and Inventory Portal Page Options...................................................................................65
Discovery and Inventory Portal.......................................................................................................... 65
Last Discovery and Inventory........................................................................................................66
Discovered Versus Inventoried Devices.......................................................................................66
Task Status..................................................................................................................................... 67
Viewing Device Summary................................................................................................................... 67
Viewing Device Summary Filter Options......................................................................................68
Add Discovery Range..........................................................................................................................68
Discovery Configuration.....................................................................................................................69
Discovery Configuration Options.................................................................................................69
Device Type Filtering...........................................................................................................................70
ICMP Configuration.............................................................................................................................71
ICMP Configuration Options.........................................................................................................71
SNMP Configuration............................................................................................................................71
SNMP Configuration Options....................................................................................................... 72
WMI Configuration.............................................................................................................................. 73
WMI Configuration Options..........................................................................................................73
Storage Configuration.........................................................................................................................73
Storage Configuration Options.....................................................................................................73
WS-Man Configuration....................................................................................................................... 73
WS-Man Configuration Options................................................................................................... 74
SSH Configuration...............................................................................................................................74
SSH Configuration Options...........................................................................................................75
IPMI Configuration.............................................................................................................................. 75
IPMI Configuration Options.......................................................................................................... 75
Discovery Range Action......................................................................................................................76
Summary..............................................................................................................................................76
Add Exclude Range............................................................................................................................. 76
Add Exclude Range Options..........................................................................................................77
Discovery Schedule............................................................................................................................. 77
Viewing Discovery Configuration................................................................................................. 77
Discovery Schedule Settings.........................................................................................................78
Inventory Schedule............................................................................................................................. 79
Inventory Schedule Settings......................................................................................................... 79
Status Schedule................................................................................................................................... 79
Status Polling Schedule Settings.................................................................................................. 80
Discovery Ranges................................................................................................................................80
Exclude Ranges................................................................................................................................... 81
5
7 Managing Devices...............................................................................................82
Viewing Devices.................................................................................................................................. 82
Device Summary Page.................................................................................................................. 83
Nodes and Symbols Description.................................................................................................. 84
Device Details................................................................................................................................84
Viewing Device Inventory................................................................................................................... 85
Viewing Alerts Summary.....................................................................................................................86
Viewing System Event Logs................................................................................................................86
Searching for Devices.........................................................................................................................86
Creating a New Group........................................................................................................................86
Adding Devices to a New Group........................................................................................................ 87
Adding Devices to an Existing Group................................................................................................. 87
Hiding a Group.................................................................................................................................... 87
Deleting a Group.................................................................................................................................88
Single Sign-On.................................................................................................................................... 88
Creating a Custom URL......................................................................................................................88
Launching the Custom URL..........................................................................................................89
Configuring Warranty Email Notifications......................................................................................... 89
Configuring Warranty Scoreboard Notifications...............................................................................90
Configuring Warranty Pop-Up Notifications..................................................................................... 90
Using Map View...................................................................................................................................90
Map Providers................................................................................................................................92
Configuring Map Settings............................................................................................................. 93
General Navigation and Zooming................................................................................................ 94
Home View....................................................................................................................................94
Tool Tip..........................................................................................................................................94
Selecting a Device on Map View.................................................................................................. 95
Health and Connection Status......................................................................................................95
Multiple Devices at the Same Location........................................................................................96
Setting a Home View.....................................................................................................................96
Viewing All Map Locations............................................................................................................96
Adding a Device to the Map......................................................................................................... 96
Moving a Device Location Using the Edit Location Details Option............................................ 97
Importing Licensed Devices......................................................................................................... 98
Using the Map View Search Bar....................................................................................................99
Removing All Map Locations.......................................................................................................101
Editing a Map Location................................................................................................................101
Removing a Map Location.......................................................................................................... 101
Exporting All Device Locations...................................................................................................102
Dell PowerEdge FX Chassis View..................................................................................................... 102
Tool Tip and Device Selection....................................................................................................103
6
Overlays.......................................................................................................................................104
Right-Click Actions..................................................................................................................... 104
Navigation Trail........................................................................................................................... 104
Support For PowerEdge FX Chassis Sleds........................................................................................105
Dell NAS Appliance Support............................................................................................................. 105
OEM Device Support........................................................................................................................ 106
8 Devices — Reference....................................................................................... 107
Viewing Inventory..............................................................................................................................107
Viewing Alerts..............................................................................................................................108
Viewing Hardware Logs....................................................................................................................108
Hardware Log Details..................................................................................................................108
Alert Filters.........................................................................................................................................108
Viewing Non-Compliant Systems ................................................................................................... 109
Non-Compliant Systems............................................................................................................ 109
Device Search....................................................................................................................................110
Query Results............................................................................................................................... 111
Creating Device Group...................................................................................................................... 111
Device Group Configuration....................................................................................................... 112
Device Selection.......................................................................................................................... 112
Summary — Group Configuration.............................................................................................. 113
Map View (Devices) Tab Interface.....................................................................................................113
Devices at this location................................................................................................................114
Map Settings.................................................................................................................................115
9 Server Deployment and Re-provisioning.....................................................116
OpenManage Essentials — Server Configuration Management License........................................117
Licensable Servers........................................................................................................................117
Purchasing the License................................................................................................................117
Deploying the License................................................................................................................. 117
Verifying License Information..................................................................................................... 118
Viewing Unlicensed Server Targets.............................................................................................118
Device Requirements for Deployment and Compliance Tasks.......................................................118
Getting Started for Device Configuration Deployment................................................................... 119
Device Configuration Deployment Overview.................................................................................. 119
Viewing the Deployment Portal........................................................................................................119
Configuring the Deployment File Share...........................................................................................120
Creating a Device Configuration Template..................................................................................... 120
Creating a Device Configuration Template From a Device Configuration File........................120
Creating a Device Configuration Template From a Reference Device..................................... 121
Adding Devices to the Repurpose and Bare Metal Devices Group.................................................122
Managing Device Configuration Templates.....................................................................................123
7
Viewing the Device Configuration Template Attributes............................................................ 123
Cloning a Device Configuration Template.................................................................................123
Editing a Device Configuration Template.................................................................................. 124
Exporting a Device Configuration Template..............................................................................124
Deploying a Device Configuration Template...................................................................................125
Deploying a Network ISO Image...................................................................................................... 127
Removing Devices From the Repurpose and Bare Metal Devices Group...................................... 128
Auto Deploying Device Configurations............................................................................................128
Configuring Auto Deployment Settings..................................................................................... 128
Setting Up Device Configuration Auto Deployment .................................................................129
Managing Auto Deployment Credentials....................................................................................131
Adding a Discovery Range for Auto Deployment...................................................................... 132
Removing Devices From an Auto Deployment Task................................................................. 133
Importing Device Specific Attributes................................................................................................133
Import File Requirements..................................................................................................................133
Exporting Device Specific Attributes................................................................................................ 134
Viewing the Deployment Tasks........................................................................................................ 135
Additional Information...................................................................................................................... 135
10 Deployment – Reference..............................................................................136
Repurpose and Bare Metal Devices.................................................................................................. 137
Auto Deployment..............................................................................................................................138
Tasks.................................................................................................................................................. 139
Task Execution History......................................................................................................................139
Device Configuration Template Details...........................................................................................140
Device Configuration Setup Wizard..................................................................................................141
File Share Settings........................................................................................................................141
Add Devices to Repurpose and Bare Metal Device Group........................................................142
Create Template Wizard................................................................................................................... 142
Deploy Template Wizard.................................................................................................................. 142
Name and Deploy Options......................................................................................................... 143
Select Template...........................................................................................................................143
Select Devices..............................................................................................................................143
Select ISO Location.....................................................................................................................144
Edit Attributes.............................................................................................................................. 144
Set Schedule................................................................................................................................ 147
Summary......................................................................................................................................147
Setup Auto Deployment Wizard.......................................................................................................148
Deploy Options........................................................................................................................... 148
Select Template...........................................................................................................................149
Select ISO Location.....................................................................................................................149
Import Service Tags/Node IDs....................................................................................................150
8
Edit Attributes.............................................................................................................................. 150
Execution Credentials................................................................................................................. 153
Summary......................................................................................................................................154
Manage Auto Deployment Credentials............................................................................................ 155
Credentials...................................................................................................................................155
Devices.........................................................................................................................................155
11 Managing Server Configuration Baseline...................................................157
Viewing the Device Compliance Portal............................................................................................158
Getting Started for Device Configuration Compliance...................................................................158
Device Configuration Compliance Overview.................................................................................. 158
Configuring the Credentials and Device Configuration Inventory Schedule.................................158
Associating Target Devices to a Configuration Template...............................................................159
Viewing the Inventory Configuration Details...................................................................................160
Viewing the Device Compliance Status...........................................................................................160
Viewing the Compliance Tasks.........................................................................................................161
12 Configuration – Reference...........................................................................162
Device Compliance...........................................................................................................................163
Device Compliance Graph..........................................................................................................163
Device Compliance Table...........................................................................................................163
Tasks.................................................................................................................................................. 164
Task Execution History..................................................................................................................... 164
Associate Devices To Template Wizard........................................................................................... 165
Select Template...........................................................................................................................165
Select Devices............................................................................................................................. 166
Configuration Inventory Schedule Wizard.......................................................................................166
Inventory Credentials..................................................................................................................166
Schedule...................................................................................................................................... 167
13 Viewing Inventory Reports........................................................................... 169
Choosing Predefined Reports.......................................................................................................... 169
Predefined Reports......................................................................................................................169
Filtering Report Data..........................................................................................................................171
Exporting Reports..............................................................................................................................172
14 Reports — Reference..................................................................................... 173
Agent and Alert Summary................................................................................................................. 174
Agent SummaryiDRAC Service Module Summary..................................................................... 174
Alerts per Device..........................................................................................................................175
Top Alert Generators................................................................................................................... 175
Device Compliance........................................................................................................................... 175
9
Server Overview.................................................................................................................................176
Server Components and Versions.................................................................................................... 176
Asset Acquisition Information........................................................................................................... 177
Asset Maintenance Information........................................................................................................178
Asset Support Information................................................................................................................ 179
Hard Drive Information.....................................................................................................................180
ESX Information.................................................................................................................................181
HyperV Information...........................................................................................................................181
Field Replaceable Unit (FRU) Information........................................................................................182
License Information.......................................................................................................................... 182
Device Location Information............................................................................................................182
Memory Information.........................................................................................................................183
Modular Enclosure Information........................................................................................................183
NIC Information................................................................................................................................ 184
PCI Device Information.................................................................................................................... 184
Storage Controller Information........................................................................................................ 185
Virtual Disk Information.................................................................................................................... 185
Warranty Information........................................................................................................................186
BIOS Configuration........................................................................................................................... 187
iDRAC Network Configuration......................................................................................................... 188
Template Association........................................................................................................................188
15 Viewing Warranty Reports............................................................................189
Extending Warranty...........................................................................................................................189
16 Managing Alerts..............................................................................................190
Viewing Alerts and Alert Categories.................................................................................................190
Viewing Alert Logs.......................................................................................................................190
Understanding the Alert Types................................................................................................... 190
Viewing Internal Alerts.................................................................................................................191
Viewing Alert Categories............................................................................................................. 191
Viewing Alert Source Details....................................................................................................... 191
Viewing Previously Configured Alert Actions...................................................................................192
Viewing Application Launch Alert Action................................................................................... 192
Viewing E-Mail Alert Action........................................................................................................ 192
Viewing Alert Ignore Action........................................................................................................ 192
Viewing Alert Trap Forward Action.............................................................................................192
Handling Alerts.................................................................................................................................. 192
Flagging an Alert..........................................................................................................................192
Creating and Editing a New View............................................................................................... 193
Configuring Alert Actions..................................................................................................................193
Setting Up E-mail Notification....................................................................................................193
10
Ignoring Alerts............................................................................................................................. 194
Running a Custom Script............................................................................................................ 195
Forwarding Alerts........................................................................................................................ 195
Forwarding Alerts Use Case Scenarios.......................................................................................196
Working With Sample Alert Action Use Cases................................................................................. 197
Use Cases in Alert Actions...........................................................................................................197
Configuring Alert Log Settings..........................................................................................................197
Renaming Alert Categories and Alert Sources.................................................................................197
Alert Pop-Up Notifications............................................................................................................... 198
Configuring Alert Pop-Up Notifications.....................................................................................198
Enabling or Disabling Alert Pop-Up Notifications......................................................................199
17 Alerts — Reference.........................................................................................200
Alert Logs.......................................................................................................................................... 200
Predefined Alert View Filters.......................................................................................................201
Alert Logs Fields...........................................................................................................................201
Alert Details................................................................................................................................. 202
Alert Log Settings..............................................................................................................................203
Alert View Filters............................................................................................................................... 203
Alert Filter Name......................................................................................................................... 203
Severity........................................................................................................................................ 203
Acknowledgement......................................................................................................................204
Summary — Alert View Filter......................................................................................................204
Alert Actions......................................................................................................................................205
Name and Description................................................................................................................206
Severity Association....................................................................................................................206
Application Launch Configuration.............................................................................................206
E-Mail Configuration.................................................................................................................. 208
Trap Forwarding..........................................................................................................................209
Category and Sources Association............................................................................................ 209
Device Association......................................................................................................................209
Date and Time Range.................................................................................................................. 211
Alert Action - Duplicate Alert Correlation...................................................................................211
Summary- Alert Action Details....................................................................................................211
Alert Categories.................................................................................................................................213
Alert Categories Options.............................................................................................................213
Alert Source....................................................................................................................................... 215
18 Updating Server BIOS, Firmware, Drivers, and Applications..................217
Viewing the System Update Page.....................................................................................................217
Understanding Server BIOS Firmware and Drivers Sources............................................................218
Choosing the Right Source for Updates.......................................................................................... 218
11
Selecting an Update Catalog Source............................................................................................... 219
Viewing Comparison Results............................................................................................................219
Viewing Compliant Servers.........................................................................................................219
Viewing Non-Compliant Servers................................................................................................ 219
Viewing Non-Inventoried Servers...............................................................................................219
Viewing Servers With Issues and Resolutions............................................................................ 219
System Update Use Case Scenarios.................................................................................................219
Applying System Updates................................................................................................................. 222
Viewing Updated Status..............................................................................................................224
Updating Firmware, BIOS, and Drivers Without OMSA................................................................... 224
View Active Catalog..........................................................................................................................224
Issues and Resolutions Use Case Scenarios.................................................................................... 225
19 System Update — Reference........................................................................226
Filter Options.....................................................................................................................................226
System Update.................................................................................................................................. 227
Compliance Report.....................................................................................................................228
Compliant Systems..................................................................................................................... 229
Non-Compliant Systems............................................................................................................ 229
System Update Task....................................................................................................................230
Non-Inventoried Systems...........................................................................................................232
Inventory Systems.......................................................................................................................232
All System Update Tasks............................................................................................................. 232
Issues and Resolutions................................................................................................................232
Task Execution History................................................................................................................233
Select a Catalog Source................................................................................................................... 234
Dell Update Package...................................................................................................................234
Dell OpenManage Server Update Utility.................................................................................... 234
Repository Manager....................................................................................................................234
View Active Catalog.......................................................................................................................... 235
20 Managing Remote Tasks...............................................................................236
About Remote Tasks.........................................................................................................................236
Managing Command Line Task........................................................................................................236
Managing RACADM Command Line Tasks................................................................................ 237
Managing Generic Command Line Task....................................................................................238
Managing Server Power Options..................................................................................................... 239
Deploying Server Administrator.......................................................................................................240
Supported Windows and Linux Packages.................................................................................. 241
Arguments...................................................................................................................................242
Deploying iDRAC Service Module....................................................................................................242
Supported Windows and Linux Packages..................................................................................243
12
Collecting Firmware and Driver Inventory.......................................................................................244
Working With Sample Remote Tasks Use Cases............................................................................. 245
Use Cases in Remote Tasks........................................................................................................245
Device Capability Matrix................................................................................................................... 247
21 Remote Tasks — Reference.......................................................................... 251
Remote Tasks Home.........................................................................................................................252
Remote Tasks ...................................................................................................................................252
All Tasks....................................................................................................................................... 253
Task Execution History................................................................................................................253
Server Power Options.................................................................................................................254
Deployment Task........................................................................................................................ 256
Command Line Task.........................................................................................................................259
Remote Server Administrator Command...................................................................................259
Generic Command......................................................................................................................261
IPMI Command........................................................................................................................... 263
RACADM Command Line........................................................................................................... 265
Firmware and Driver Inventory Collection Task..............................................................................266
22 Managing Security Settings......................................................................... 269
Using Security Roles and Permissions............................................................................................. 269
Microsoft Windows Authentication................................................................................................. 269
Assigning User Rights........................................................................................................................270
Using Custom SSL Certificates (Optional)....................................................................................... 270
Configuring IIS Services..............................................................................................................270
Supported Protocols and Ports in OpenManage Essentials............................................................ 271
Supported Protocols and Ports on Management Stations........................................................ 271
Supported Protocols and Ports on Managed Nodes................................................................. 271
23 Troubleshooting.............................................................................................273
OpenManage Essentials Troubleshooting Tool...............................................................................273
Troubleshooting Procedures............................................................................................................274
Troubleshooting Inventory......................................................................................................... 274
Troubleshooting Device Discovery............................................................................................ 274
Troubleshooting Receiving SNMP Traps ...................................................................................275
Troubleshooting Discovery of Windows Server 2008–Based Servers..................................... 275
Troubleshooting SNMP Traps for ESX or ESXi Versions 3.5, 4.x, or 5.0....................................275
Troubleshooting Problems With Microsoft Internet Explorer...................................................276
Troubleshooting Map View.........................................................................................................276
24 Frequently Asked Questions........................................................................ 278
Installation ........................................................................................................................................ 278
13
Upgrade.............................................................................................................................................278
Tasks.................................................................................................................................................. 279
Optional Command Line Settings.............................................................................................. 279
Customization Parameters......................................................................................................... 281
MSI Return Code.........................................................................................................................282
E-mail Alert Action............................................................................................................................283
Discovery...........................................................................................................................................283
Inventory........................................................................................................................................... 284
System Update..................................................................................................................................285
Managing Device Configurations.....................................................................................................286
Device Group Permissions............................................................................................................... 286
Device Group Permissions Portal...............................................................................................286
Remote and System Update Tasks.............................................................................................287
Custom Device Groups.............................................................................................................. 288
Logs...................................................................................................................................................288
Log Levels....................................................................................................................................289
Troubleshooting............................................................................................................................... 289
25 Managing Device Group Permissions.........................................................291
Adding Users to the OmeSiteAdministrators Role.......................................................................... 292
Assigning Device Groups to a User..................................................................................................292
Removing Users From the OmeSiteAdministrators Role................................................................ 293
26 OpenManage Mobile Settings..................................................................... 294
Enabling or Disabling Alert Notifications For OpenManage Mobile...............................................294
Enabling or Disabling OpenManage Mobile Subscribers................................................................ 295
Deleting an OpenManage Mobile Subscriber..................................................................................295
Viewing the Alert Notification Service Status.................................................................................. 296
Notification Service Status..........................................................................................................296
Viewing the OpenManage Mobile Subscriber Information.............................................................296
Mobile Subscriber Information...................................................................................................297
Troubleshooting OpenManage Mobile........................................................................................... 298
27 Preferences — Reference............................................................................. 300
Console Settings...............................................................................................................................300
Email Settings....................................................................................................................................302
Alert Settings.....................................................................................................................................302
Custom URL Settings........................................................................................................................303
Warranty Notification Settings......................................................................................................... 303
Device Group Permissions...............................................................................................................304
Common Tasks...........................................................................................................................304
Manage Device Group Permissions........................................................................................... 305
14
Device Groups for Tasks and Patch Targeting.......................................................................... 305
Discovery Settings............................................................................................................................ 305
Deployment Settings........................................................................................................................ 305
28 Logs — Reference.......................................................................................... 307
User Interface Logs...........................................................................................................................307
Application Logs............................................................................................................................... 308
29 Extensions....................................................................................................... 309
30 Right-Click Actions........................................................................................310
Schedule View...................................................................................................................................310
Device Status......................................................................................................................................311
Discovery Range Summary............................................................................................................... 311
Managing Include Ranges........................................................................................................... 311
View Filters.........................................................................................................................................312
Alerts.................................................................................................................................................. 312
Remote Tasks.................................................................................................................................... 313
Custom URL ......................................................................................................................................313
System Update Tasks........................................................................................................................ 313
Attributes Tab.................................................................................................................................... 313
Templates.......................................................................................................................................... 314
Compliance by Template..................................................................................................................314
Device Compliance...........................................................................................................................315
31 Tutorials............................................................................................................316
32 Using OpenManage Essentials Command Line Interface.......................317
Launching the OpenManage Essentials Command Line Interface................................................. 317
Creating a Discovery Profile Input File............................................................................................. 317
Specifying IPs, Ranges, or Host names Using XML or CSV Files..................................................... 319
Specifying Input Files in PowerShell.................................................................................................319
Command Line Interface Commands.............................................................................................320
Creating a Discovery Range....................................................................................................... 320
Removing a Discovery Range.....................................................................................................320
Creating a Discovery Range Group............................................................................................ 321
Removing a Discovery Range Group..........................................................................................321
Editing a Discovery Range...........................................................................................................321
Editing a Discovery Range Group...............................................................................................322
Enabling a Discovery Range or Discovery Range Group.......................................................... 322
Disabling a Discovery Range or Discovery Range Group..........................................................323
Creating a Discovery Exclude Range......................................................................................... 323
15
Removing a Discovery Exclude Range.......................................................................................323
Running Discovery, Inventory, and Status Polling Tasks...........................................................324
Removing a Device..................................................................................................................... 324
Retrieving the Status Execution Progress of a Discovery Range.............................................. 325
Stopping a Running Discovery Range or Group........................................................................325
Creating a Custom Device Group.............................................................................................. 325
Adding Devices to a Custom Group.......................................................................................... 326
Deleting a Group.........................................................................................................................326
16
1
About OpenManage Essentials
OpenManage Essentials is a hardware management application that provides a comprehensive view of
Dell systems, devices, and components in the enterprise’s network. With OpenManage Essentials, a web-
based and one‑to‑many systems management application for Dell systems and other devices, you can:
• Discover and inventory the system.
• Monitor the health of the system.
• View and manage system alerts.
• Perform system updates and remote tasks.
• View hardware inventory and compliance reports.
What is New in This Release
• Support for additional models of Dell’s 13th generation PowerEdge servers.
• Support for auto deploying devices that contain multiple compute nodes.
NOTE: For a complete list of supported device models, see the Dell OpenManage Essentials Version
2.0.1 Support Matrix at dell.com/openmanagemanuals.
Other Information You May Need
In addition to this guide, you may require the following documents:
Document Description Availability
Dell OpenManage
Essentials Support
Matrix
Lists the devices supported by
OpenManage Essentials.
dell.com/OpenManageManuals
Dell OpenManage
Essentials Readme
Provides information about known
issues and workarounds in
OpenManage Essentials.
Dell OpenManage
Mobile User’s Guide
Provides information about installing
and using the OpenManage Mobile
application.
Dell License Manager
User's Guide
Provides information about
managing licenses and
troubleshooting the License
Manager.
17
Document Description Availability
Dell Repository
Manager User's Guide
Provides information about using the
Repository Manager to manage
system updates.
Dell OpenManage
Essentials REST API
Guide
Provides information about
integrating OpenManage Essentials
using Representational State Transfer
(REST) APIs and also includes
examples of using REST APIs to
perform common tasks.
dell.com/OpenManageManuals or
DellTechCenter.com/OME
Dell SupportAssist
User's Guide
Provides information about installing,
configuring, using, and
troubleshooting SupportAssist.
dell.com/ServiceabilityTools
Troubleshooting Tool
online help
Provides information about using the
tool, related protocols, devices, and
so on.
Integrated with the Troubleshooting
Tool. To launch the online help from
the Troubleshooting Tool, click the ?
icon.
Dell OpenManage
Essentials MIB Import
Utility online help
Provides information about the tool,
importing and removing MIBs,
troubleshooting procedures, and so
on.
Integrated with the MIB Import Utility.
To launch the online help from the MIB
Import Utility, click the ? icon.
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your
purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by
country and product, and some services may not be available in your area. To contact Dell for sales,
technical support, or customer service issues:
1. Go to dell.com/support.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the
page.
4. Select the appropriate service or support link based on your need.
18
2
Installing OpenManage Essentials
Related Tasks
Downloading OpenManage Essentials
Installation Prerequisites and Minimum Requirements
Installing OpenManage Essentials
Migrating IT Assistant to OpenManage Essentials
Installation Prerequisites and Minimum Requirements
For a list of supported platforms, operating systems, and browsers, see the Dell OpenManage Essentials
Support Matrix at dell.com/OpenManageManuals.
To install OpenManage Essentials, you require local system administrator rights and the system you are
using must meet the criteria mentioned in Minimum Recommended Hardware and Minimum
Requirements.
Related Concepts
Installing OpenManage Essentials
Minimum Recommended Hardware
Minimum
Recommended
Hardware
Large
Deployments
Large
Deployments
Medium
Deployments [a]
Small
Deployments [a]
Number of
Devices
Up to 4000 Up to 2000 Up to 500 Up to 100
Type of System
Physical
machines / Virtual
machines
Physical
machines / Virtual
machines
Physical
machines / Virtual
machines
Physical
machines / Virtual
machines
RAM
8 GB 8 GB 6 GB 4 GB
Processors
8 cores total 8 cores total 4 cores total 2 cores total
Database
SQL Standard SQL Standard SQL Express SQL Express
Database Location
Remote [b] Remote [b] Local Local
Hard Drive
20 GB 10 GB 6 GB 6 GB
[a] If you are not using SQL Express, limit the maximum memory to 2 GB less than the total system
memory and disable SQL analysis and report services.
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[b] Install the remote database on a system that supports an 8 core processor and an 8 GB RAM.
NOTE: The recommended minimum hardware requirements for OpenManage Essentials on a
domain controller are 8 GB RAM, 8 cores processor, and a remote database.
NOTE: If Dell SupportAssist is installed along with OpenManage Essentials, you require 2 GB RAM
and 2 cores in addition to the minimum requirements described in the previous table. If you are
using SQL Server Standard or Enterprise Editions, the maximum SQL Server memory must be
configured within SQL Server to prevent it from using the entire system memory. It is recommended
that you use a maximum of 4 GB for a 6 GB RAM.
Minimum Requirements
For information on the minimum requirements for installing and using OpenManage Essentials version
2.0.1, see the OpenManage Essentials Version 2.0.1 Support Matrix at dell.com/OpenManageManuals.
Terms and Conditions for Using Relational Database
Management Systems
The relational database management system (RDBMS) used for installing OpenManage Essentials is
Microsoft SQL Server. SQL Server has configuration settings separate from the OpenManage Essentials
database. The server has logins (SQL or Windows) that may or may not have access to the OpenManage
Essentials database.
When OpenManage Essentials is installed, Internet security is modified by adding registry entries to the
ZoneMaps for HKLM and HKCU. This ensures that Internet Explorer identifies the fully qualified domain
name as an intranet site.
A self-signed certificate is created and this certificate is installed in the root Certificate Authorities (CA)
and My certificates.
To prevent certificate errors, remote clients must either install OpenManage Essentials certificate in both
CA and Root Certificate Stores or have a custom certificate published to client systems by the domain
administrator.
For a typical installation of OpenManage Essentials:
• Use the local instance of SQL Server that has all supported components.
• The RDBMS is altered to support both SQL and Windows authentication.
• An SQL Server login user is generated for OpenManage Essentials’ services. This login is added as a
RDBMS SQL login with the dbcreator role and given the db_owner role over the ITAssist and
OMEssentials databases.
NOTE: The password for the typical install, auto generated SQL Server login account, is controlled
by the application and different on every system.
For the highest level of security, it is recommended that you use a domain service account that is
specified during custom installation for SQL Server.
At runtime, when the OpenManage Essentials website determines that it has an invalid certificate or
certificate binding; the self-signed certificate is regenerated.
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