Dell OpenManage Essentials Version 2.1 User guide
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Dell OpenManage Essentials
Version 2.1 User's Guide
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. Dell
â„¢
and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2015 - 10
Rev. A01
Contents
1 About OpenManage Essentials.........................................................................19
What is New in This Release............................................................................................................... 19
Other Information You May Need......................................................................................................20
Contacting Dell....................................................................................................................................21
2 Installing OpenManage Essentials...................................................................22
Installation Prerequisites and Minimum Requirements..................................................................... 22
Minimum Recommended Hardware............................................................................................22
Minimum Requirements................................................................................................................23
Terms and Conditions for Using Relational Database Management Systems................................. 23
Minimum Login Roles for Microsoft SQL Server............................................................................... 24
Database Size and Scalability..............................................................................................................24
Downloading OpenManage Essentials...............................................................................................25
Installing OpenManage Essentials...................................................................................................... 25
Custom Setup Installation.............................................................................................................27
Setting Up OpenManage Essentials Database on a Remote SQL Server..........................................27
Retargeting the OpenManage Essentials Database...........................................................................28
Backing Up the OpenManage Essentials Database..................................................................... 28
Restoring the OpenManage Essentials Database........................................................................ 28
Creating a New User in SQL Server..............................................................................................29
Connecting to the OpenManage Essentials Database................................................................ 29
Installing OpenManage Essentials on a Domain Controller............................................................. 30
Installing OpenManage Essentials on a Domain Controller With a Remote Database.............. 31
Installing OpenManage Essentials on a Domain Controller With a Local Database ................. 32
Adding Users to the OpenManage Essentials User Groups.........................................................33
Enabling SQL Server and Windows Authentication Mode in SQL Server ...................................33
Verifying SQL Server TCP/IP Status ............................................................................................. 34
Installing Dell SupportAssist................................................................................................................34
Installing Repository Manager............................................................................................................ 35
Installing Dell License Manager..........................................................................................................36
Setting Up and Configuring VMware ESXi 5.......................................................................................36
Upgrading OpenManage Essentials....................................................................................................37
Uninstalling OpenManage Essentials................................................................................................. 38
Migrating IT Assistant to OpenManage Essentials............................................................................. 38
3 Getting Started With OpenManage Essentials..............................................39
Launching OpenManage Essentials................................................................................................... 39
Configuring OpenManage Essentials................................................................................................. 39
3
Discovery Wizard Configuration........................................................................................................ 40
Configuring Discovery Settings..........................................................................................................40
Using the OpenManage Essentials Home Portal............................................................................... 41
OpenManage Essentials Heading Banner.......................................................................................... 42
Customizing Portals............................................................................................................................43
Displaying Additional Available Reports and Graphs......................................................................... 43
Drilling Down Charts and Reports for More Information............................................................44
Saving and Loading the Portal Layout................................................................................................44
Updating the Portal Data.................................................................................................................... 44
Hiding Graphs and Reports Components..........................................................................................45
Rearranging or Resizing Graphs and Reports (Components)........................................................... 45
Filtering Data....................................................................................................................................... 46
Search Bar........................................................................................................................................... 46
Search Items..................................................................................................................................46
Search Drop-Down List................................................................................................................ 46
Selection Actions...........................................................................................................................47
Map View (Home) Portal..................................................................................................................... 47
Viewing the User Information............................................................................................................ 48
Logging On As a Different User..........................................................................................................48
Using the Update Available Notification Icon....................................................................................48
Using the Warranty Scoreboard Notification Icon............................................................................ 49
4 OpenManage Essentials Home Portal — Reference.................................... 50
Dashboard........................................................................................................................................... 50
Home Portal Reports.................................................................................................................... 50
Device by Status.............................................................................................................................51
Alerts by Severity............................................................................................................................51
Discovered Versus Inventoried Devices....................................................................................... 52
Task Status..................................................................................................................................... 52
Schedule View..................................................................................................................................... 52
Schedule View Settings................................................................................................................. 53
Device Warranty Report......................................................................................................................53
Map View (Home) Portal Interface..................................................................................................... 55
5 Discovering and Inventorying Devices...........................................................56
Supported Devices, Protocols, and Features Matrix..........................................................................56
Supported Operating Systems (Servers), Protocols, and Features Matrix.........................................61
Supported Storage Devices, Protocols, and Features Matrix............................................................ 63
Legend and Definitions.......................................................................................................................65
Using the Discovery and Inventory Portal..........................................................................................65
Protocol Support Matrix for Discovery.............................................................................................. 66
Protocol Support Matrix for System Update......................................................................................68
4
Devices Not Reporting Service Tag....................................................................................................68
Creating a Discovery and Inventory Task.......................................................................................... 69
Changing the Default SNMP Port................................................................................................. 70
Discovering and Inventorying Dell Devices Using WS-Man Protocol With a Root
Certificate.......................................................................................................................................71
Discovering a Chassis and its Components Using the Guided Wizard.............................................72
Excluding Ranges................................................................................................................................ 73
Viewing Configured Discovery and Inventory Ranges...................................................................... 73
Scheduling Discovery..........................................................................................................................74
Discovery Speed Slider..................................................................................................................74
Multithreading................................................................................................................................74
Scheduling Inventory.......................................................................................................................... 75
Configuring Status Polling Frequency................................................................................................75
Task Pop-Up Notifications..................................................................................................................76
Configuring Task Pop-Up Notifications....................................................................................... 76
Enabling or Disabling Task Pop-Up Notifications........................................................................76
6 Discovery And Inventory — Reference...........................................................78
Discovery and Inventory Portal Page Options................................................................................... 78
Discovery and Inventory Portal.......................................................................................................... 78
Last Discovery and Inventory........................................................................................................79
Discovered Versus Inventoried Devices....................................................................................... 79
Task Status.....................................................................................................................................80
Viewing Device Summary...................................................................................................................80
Viewing Device Summary Filter Options...................................................................................... 81
Add Discovery Range.......................................................................................................................... 81
Discovery Configuration.....................................................................................................................82
Discovery Configuration Options.................................................................................................82
Device Type Filtering...........................................................................................................................83
ICMP Configuration............................................................................................................................ 84
ICMP Configuration Options........................................................................................................ 84
SNMP Configuration........................................................................................................................... 84
SNMP Configuration Options....................................................................................................... 85
WMI Configuration..............................................................................................................................86
WMI Configuration Options..........................................................................................................86
Storage Configuration........................................................................................................................ 86
Storage Configuration Options.................................................................................................... 86
WS-Man Configuration.......................................................................................................................86
WS-Man Configuration Options...................................................................................................87
SSH Configuration.............................................................................................................................. 88
SSH Configuration Options.......................................................................................................... 88
IPMI Configuration..............................................................................................................................88
5
IPMI Configuration Options..........................................................................................................89
Discovery Range Action......................................................................................................................89
Summary............................................................................................................................................. 90
Add Exclude Range.............................................................................................................................90
Add Exclude Range Options.........................................................................................................90
Discovery Schedule.............................................................................................................................91
Viewing Discovery Configuration................................................................................................. 91
Discovery Schedule Settings......................................................................................................... 91
Inventory Schedule............................................................................................................................. 92
Inventory Schedule Settings......................................................................................................... 92
Status Schedule...................................................................................................................................93
Status Polling Schedule Settings...................................................................................................93
Discovery Ranges................................................................................................................................94
Exclude Ranges...................................................................................................................................94
7 Managing Devices...............................................................................................95
Viewing Devices.................................................................................................................................. 95
Device Summary Page..................................................................................................................96
Nodes and Symbols Description...................................................................................................97
Device Details................................................................................................................................98
Viewing Device Inventory...................................................................................................................98
Viewing Alerts Summary.....................................................................................................................99
Viewing System Event Logs................................................................................................................99
Searching for Devices.........................................................................................................................99
Creating a New Group......................................................................................................................100
Adding Devices to a New Group......................................................................................................100
Adding Devices to an Existing Group...............................................................................................100
Hiding a Group..................................................................................................................................100
Deleting a Group............................................................................................................................... 101
Single Sign-On...................................................................................................................................101
Creating a Custom URL.....................................................................................................................101
Launching the Custom URL........................................................................................................102
Configuring Warranty Email Notifications....................................................................................... 102
Configuring Warranty Scoreboard Notifications............................................................................. 103
Configuring Warranty Pop-Up Notifications................................................................................... 103
Using Map View.................................................................................................................................104
Map Providers..............................................................................................................................106
Configuring Map Settings........................................................................................................... 106
General Navigation and Zooming.............................................................................................. 107
Home View.................................................................................................................................. 107
Tool Tip........................................................................................................................................108
Selecting a Device on Map View................................................................................................ 108
6
Health and Connection Status................................................................................................... 108
Multiple Devices at the Same Location......................................................................................109
Setting a Home View...................................................................................................................109
Viewing All Map Locations.......................................................................................................... 110
Adding a Device to the Map........................................................................................................110
Moving a Device Location Using the Edit Location Details Option...........................................110
Importing Licensed Devices........................................................................................................ 111
Using the Map View Search Bar.................................................................................................. 113
Removing All Map Locations.......................................................................................................114
Editing a Map Location................................................................................................................114
Removing a Map Location...........................................................................................................115
Exporting All Device Locations....................................................................................................115
Dell PowerEdge FX Chassis View......................................................................................................115
Tool Tip and Device Selection.................................................................................................... 116
Overlays........................................................................................................................................117
Right-Click Actions...................................................................................................................... 117
Navigation Trail............................................................................................................................ 118
Support For PowerEdge FX Chassis Sleds........................................................................................ 118
Dell NAS Appliance Support..............................................................................................................118
OEM Device Support......................................................................................................................... 119
8 Devices — Reference....................................................................................... 120
Viewing Inventory............................................................................................................................. 120
Viewing Alerts...............................................................................................................................121
Viewing Hardware Logs.....................................................................................................................121
Hardware Log Details.................................................................................................................. 121
Alert Filters......................................................................................................................................... 121
Viewing Non-Compliant Systems ................................................................................................... 122
Non-Compliant Systems.............................................................................................................122
Device Search....................................................................................................................................123
Query Results.............................................................................................................................. 124
Creating Device Group..................................................................................................................... 124
Device Group Configuration.......................................................................................................125
Device Selection..........................................................................................................................125
Summary — Group Configuration..............................................................................................126
Map View (Devices) Tab Interface.................................................................................................... 126
Devices at this location............................................................................................................... 127
Map Settings................................................................................................................................ 128
9 Server Deployment and Re-provisioning.....................................................129
OpenManage Essentials — Server Configuration Management License.......................................130
Licensable Servers.......................................................................................................................130
7
Purchasing the License............................................................................................................... 130
Deploying the License.................................................................................................................130
Verifying License Information..................................................................................................... 131
Viewing Unlicensed Server Targets.............................................................................................131
Device Requirements for Deployment and Compliance Tasks.......................................................131
Getting Started for Device Configuration Deployment...................................................................132
Overview of Bare Metal Deployment............................................................................................... 132
Viewing the Deployment Portal........................................................................................................133
Configuring the Deployment File Share...........................................................................................133
Creating a Device Configuration Template..................................................................................... 133
Creating a Device Configuration Template From a Device Configuration File........................133
Creating a Device Configuration Template From a Reference Device.....................................134
Adding Devices to the Repurpose and Bare Metal Devices Group.................................................135
Managing Device Configuration Templates.................................................................................... 136
Viewing the Device Configuration Template Attributes............................................................ 136
Cloning a Device Configuration Template.................................................................................137
Editing a Device Configuration Template...................................................................................137
Exporting a Device Configuration Template.............................................................................. 137
Deploying a Device Configuration Template (Bare Metal Deployment)........................................ 138
Deploying a Network ISO Image......................................................................................................140
Removing Devices From the Repurpose and Bare Metal Devices Group.......................................141
Auto Deploying Device Configurations............................................................................................141
Configuring Auto Deployment Settings..................................................................................... 142
Setting Up Device Configuration Auto Deployment (Bare Metal Deployment)....................... 142
Managing Auto Deployment Credentials................................................................................... 145
Adding a Discovery Range for Auto Deployment......................................................................146
Removing Devices From an Auto Deployment Task.................................................................146
Importing Device Specific Attributes................................................................................................146
Import File Requirements..................................................................................................................147
Exporting Device Specific Attributes................................................................................................ 148
Viewing the Deployment Tasks........................................................................................................ 148
Managing the Virtual I/O Identities of a Server (Stateless Deployment).........................................148
Overview of Stateless Deployment.................................................................................................. 149
Virtual I/O Pools................................................................................................................................ 149
Creating a Virtual I/O Pool..........................................................................................................150
Editing a Virtual I/O Pool.............................................................................................................153
Viewing the Definitions of a Virtual I/O Pool .............................................................................153
Renaming a Virtual I/O Pool....................................................................................................... 154
Deleting a Virtual I/O Pool.......................................................................................................... 154
Viewing the Virtual I/O Identities Assigned or Deployed on a Device...................................... 154
Compute Pools..................................................................................................................................155
Creating a Compute Pool........................................................................................................... 155
8
Deploying a Device Configuration Template (Stateless Deployment)......................................157
Automatic Locking of a Compute Pool......................................................................................159
Unlocking a Compute Pool........................................................................................................ 159
Editing the Definitions of a Compute Pool................................................................................160
Viewing the Definitions of a Compute Pool ............................................................................. 160
Removing a Server From a Compute Pool.................................................................................161
Renaming a Compute Pool.........................................................................................................161
Deleting a Compute Pool............................................................................................................161
Replacing a Server.......................................................................................................................162
Reclaiming Deployed Virtual I/O Identities of a Server..............................................................163
Reclaiming Assigned Virtual I/O Identities................................................................................. 164
Setting Up Device Configuration Auto Deployment (Stateless Deployment).......................... 164
Viewing the Profile (Last Deployed Attributes)...........................................................................167
Support for Stateless Deployment....................................................................................................167
Known Limitations for Stateless Deployment..................................................................................168
Additional Information......................................................................................................................168
10 Deployment – Reference..............................................................................170
Icons and Descriptions......................................................................................................................172
Repurpose and Bare Metal Devices..................................................................................................172
Auto Deployment.............................................................................................................................. 173
Tasks.................................................................................................................................................. 174
Task Execution History......................................................................................................................174
Device Configuration Template Details............................................................................................175
Device Configuration Setup Wizard................................................................................................. 176
File Share Settings........................................................................................................................176
Add Devices to Repurpose and Bare Metal Device Group........................................................ 176
Create Template Wizard....................................................................................................................177
Create Virtual I/O Pool Wizard..........................................................................................................177
Name and Description................................................................................................................ 178
Ethernet Identities....................................................................................................................... 178
FCoE Node Name Identities........................................................................................................179
FCoE Port Name Identities..........................................................................................................179
iSCSI IQN Identities.....................................................................................................................180
Summary...................................................................................................................................... 181
Virtual I/O Pools.................................................................................................................................181
Virtual I/O Pool Summary.................................................................................................................182
Summary......................................................................................................................................182
Devices with Identities................................................................................................................ 182
Create Compute Pool Wizard...........................................................................................................183
Name and Description................................................................................................................ 183
Select Template...........................................................................................................................183
9
Select ISO Location.....................................................................................................................184
Select Virtual I/O Pool.................................................................................................................184
Select Devices..............................................................................................................................185
Edit Attributes.............................................................................................................................. 185
Summary......................................................................................................................................189
Compute Pool Summary..................................................................................................................190
Compute Pool Details.......................................................................................................................190
Server Details..................................................................................................................................... 191
......................................................................................................................................................192
Deploy Template Wizard.................................................................................................................. 192
Name and Deploy Options......................................................................................................... 192
Select Template...........................................................................................................................193
Select Devices..............................................................................................................................193
Select ISO Location.....................................................................................................................193
Select Virtual I/O Pool.................................................................................................................194
Edit Attributes.............................................................................................................................. 194
Set Schedule................................................................................................................................199
Preview........................................................................................................................................ 199
Summary.....................................................................................................................................200
Setup Auto Deployment Wizard...................................................................................................... 200
Select Deploy Options................................................................................................................ 201
Select Template...........................................................................................................................201
Select ISO Location.................................................................................................................... 202
Select Virtual I/O Pool................................................................................................................ 202
Import Service Tags/Node IDs................................................................................................... 203
Edit Attributes..............................................................................................................................203
Execution Credentials.................................................................................................................208
Summary..................................................................................................................................... 209
Manage Auto Deployment Credentials............................................................................................210
Credentials...................................................................................................................................210
Devices........................................................................................................................................ 210
Replace Server Wizard.......................................................................................................................211
Name............................................................................................................................................ 211
Source and Target........................................................................................................................211
Review Source Attributes.............................................................................................................211
Options........................................................................................................................................ 213
Credentials...................................................................................................................................213
Summary......................................................................................................................................214
Reclaim Identities Wizard..................................................................................................................214
Name............................................................................................................................................214
Select Devices..............................................................................................................................215
Identity Assignments................................................................................................................... 215
10
Options........................................................................................................................................ 216
Credentials...................................................................................................................................216
Summary...................................................................................................................................... 217
11 Managing Server Configuration Baseline...................................................218
Viewing the Device Compliance Portal............................................................................................219
Getting Started for Device Configuration Compliance................................................................... 219
Device Configuration Compliance Overview.................................................................................. 219
Configuring the Credentials and Device Configuration Inventory Schedule.................................219
Associating Target Devices to a Configuration Template.............................................................. 220
Viewing the Device Configuration Inventory...................................................................................221
Viewing the Device Compliance Status........................................................................................... 221
Viewing the Compliance Tasks........................................................................................................ 222
12 Configuration – Reference...........................................................................223
Device Compliance.......................................................................................................................... 224
Device Compliance Graph......................................................................................................... 224
Device Compliance Table...........................................................................................................224
Tasks..................................................................................................................................................225
Task Execution History..................................................................................................................... 225
Associate Devices To Template Wizard...........................................................................................226
Select Template.......................................................................................................................... 226
Select Devices............................................................................................................................. 227
Configuration Inventory Schedule Wizard.......................................................................................227
Inventory Credentials..................................................................................................................227
Schedule......................................................................................................................................228
13 Viewing Inventory Reports...........................................................................230
Choosing Predefined Reports..........................................................................................................230
Predefined Reports..................................................................................................................... 230
Filtering Report Data.........................................................................................................................233
Exporting Reports............................................................................................................................. 234
14 Reports — Reference..................................................................................... 235
Server Inventory Reports.................................................................................................................. 235
Agent and Alert Summary...........................................................................................................236
Server Overview...........................................................................................................................237
Field Replaceable Unit (FRU) Information..................................................................................238
Hard Drive Information...............................................................................................................238
iDRAC Performance Minimum/Maximum................................................................................. 239
iDRAC Performance Average/Peak............................................................................................240
Memory Information.................................................................................................................. 240
11
Modular Enclosure Information..................................................................................................241
NIC Information.......................................................................................................................... 242
PCI Device Information.............................................................................................................. 242
Processor Information................................................................................................................242
Storage Controller Information..................................................................................................243
Virtual Disk Information..............................................................................................................243
Server Configuration Reports...........................................................................................................244
Server Components and Versions..............................................................................................244
BIOS Configuration.....................................................................................................................245
iDRAC Network Configuration...................................................................................................246
Device Configuration Compliance............................................................................................ 246
Template Association..................................................................................................................247
Assigned Identity Attributes........................................................................................................ 247
Warranty & License Reports.............................................................................................................248
Warranty Information................................................................................................................. 248
License Information....................................................................................................................249
Virtualization Reports....................................................................................................................... 249
ESX Information.......................................................................................................................... 250
HyperV Information.................................................................................................................... 250
Asset Reports.................................................................................................................................... 250
Asset Acquisition Information..................................................................................................... 251
Asset Maintenance Information..................................................................................................252
Asset Support Information..........................................................................................................253
Device Location Information......................................................................................................254
15 Viewing Warranty Reports............................................................................255
Extending Warranty...........................................................................................................................255
16 Managing Alerts..............................................................................................256
Viewing Alerts and Alert Categories.................................................................................................256
Viewing Alert Logs...................................................................................................................... 256
Understanding the Alert Types...................................................................................................256
Viewing Internal Alerts................................................................................................................ 257
Viewing Alert Categories.............................................................................................................257
Viewing Alert Source Details.......................................................................................................257
Viewing Previously Configured Alert Actions.................................................................................. 258
Viewing Application Launch Alert Action...................................................................................258
Viewing E-Mail Alert Action........................................................................................................258
Viewing Alert Ignore Action........................................................................................................258
Viewing Alert Trap Forward Action............................................................................................ 258
Handling Alerts..................................................................................................................................258
Flagging an Alert......................................................................................................................... 258
12
Creating and Editing a New View...............................................................................................259
Configuring Alert Actions................................................................................................................. 259
Setting Up E-mail Notification....................................................................................................259
Ignoring Alerts.............................................................................................................................260
Running a Custom Script............................................................................................................ 261
Forwarding Alerts........................................................................................................................ 261
Forwarding Alerts Use Case Scenarios.......................................................................................262
Working With Sample Alert Action Use Cases.................................................................................263
Use Cases in Alert Actions.......................................................................................................... 263
Configuring Alert Log Settings......................................................................................................... 263
Renaming Alert Categories and Alert Sources................................................................................ 263
Alert Pop-Up Notifications...............................................................................................................264
Configuring Alert Pop-Up Notifications.................................................................................... 264
Enabling or Disabling Alert Pop-Up Notifications..................................................................... 265
17 Alerts — Reference.........................................................................................266
Alert Logs.......................................................................................................................................... 266
Predefined Alert View Filters.......................................................................................................267
Alert Logs Fields.......................................................................................................................... 267
Alert Details................................................................................................................................. 268
Alert Log Settings..............................................................................................................................269
Alert View Filters............................................................................................................................... 269
Alert Filter Name......................................................................................................................... 269
Severity........................................................................................................................................ 270
Acknowledgement......................................................................................................................270
Summary — Alert View Filter...................................................................................................... 270
Alert Actions.......................................................................................................................................271
Name and Description................................................................................................................ 272
Severity Association.....................................................................................................................272
Application Launch Configuration..............................................................................................272
E-Mail Configuration...................................................................................................................274
Trap Forwarding.......................................................................................................................... 275
Category and Sources Association.............................................................................................275
Device Association...................................................................................................................... 275
Date and Time Range..................................................................................................................277
Alert Action - Duplicate Alert Correlation.................................................................................. 277
Summary- Alert Action Details....................................................................................................277
Alert Categories.................................................................................................................................279
Alert Categories Options............................................................................................................ 279
Alert Source.......................................................................................................................................281
18 Updating Server BIOS, Firmware, Drivers, and Applications................. 283
13
Viewing the System Update Page.................................................................................................... 283
Understanding Server BIOS Firmware and Drivers Sources........................................................... 284
Choosing the Right Source for Updates..........................................................................................284
Selecting an Update Catalog Source............................................................................................... 285
Viewing Comparison Results............................................................................................................285
Viewing Compliant Servers.........................................................................................................285
Viewing Non-Compliant Systems.............................................................................................. 285
Viewing Non-Inventoried Systems.............................................................................................285
Viewing Systems With Issues and Resolutions.......................................................................... 285
System Update Use Case Scenarios................................................................................................ 286
Applying System Updates Using the Non-Compliant Systems Tab...............................................288
Viewing Updated Status..............................................................................................................290
Applying System Updates Using the System Update Task Wizard................................................. 290
Updating Firmware, BIOS, and Drivers Without OMSA................................................................... 293
View Active Catalog..........................................................................................................................293
Issues and Resolutions Use Case Scenarios.................................................................................... 293
Configuring the Settings for Automatic Purging of Downloaded Files..........................................294
19 System Update — Reference........................................................................295
Filter Options.....................................................................................................................................295
System Update..................................................................................................................................296
Compliance Report.....................................................................................................................297
Compliant Systems.....................................................................................................................298
Non-Compliant Systems............................................................................................................ 299
System Update Task................................................................................................................... 300
Non-Inventoried Systems...........................................................................................................301
Inventory Systems....................................................................................................................... 301
All System Update Tasks............................................................................................................. 301
Issues and Resolutions................................................................................................................302
Task Execution History............................................................................................................... 302
Select a Catalog Source................................................................................................................... 303
Dell Update Package...................................................................................................................303
Dell OpenManage Server Update Utility.................................................................................... 304
Repository Manager....................................................................................................................304
View Active Catalog..........................................................................................................................304
20 Managing Remote Tasks...............................................................................305
About Remote Tasks.........................................................................................................................305
Managing Command Line Task....................................................................................................... 305
Managing RACADM Command Line Tasks................................................................................306
Managing Generic Command Line Task....................................................................................307
Managing Server Power Options..................................................................................................... 308
14
Deploying Server Administrator....................................................................................................... 309
Supported Windows and Linux Packages.................................................................................. 310
Arguments....................................................................................................................................311
Deploying iDRAC Service Module.....................................................................................................311
Supported Windows and Linux Packages...................................................................................313
Collecting Firmware and Driver Inventory....................................................................................... 313
Updating the inventory collector component................................................................................. 315
Working With Sample Remote Tasks Use Cases..............................................................................315
Use Cases in Remote Tasks........................................................................................................ 316
Device Capability Matrix....................................................................................................................317
21 Remote Tasks — Reference.......................................................................... 321
Remote Tasks Home.........................................................................................................................322
Remote Tasks ...................................................................................................................................322
All Tasks....................................................................................................................................... 323
Task Execution History................................................................................................................323
Server Power Options.................................................................................................................324
Deployment Task........................................................................................................................ 326
Command Line Task.........................................................................................................................329
Remote Server Administrator Command...................................................................................329
Generic Command......................................................................................................................331
IPMI Command........................................................................................................................... 333
RACADM Command Line........................................................................................................... 335
Firmware and Driver Inventory Collection Task.............................................................................. 336
22 Managing Security Settings..........................................................................339
Using Security Roles and Permissions............................................................................................. 339
Microsoft Windows Authentication..................................................................................................339
Assigning User Rights....................................................................................................................... 340
Using Custom SSL Certificates (Optional)....................................................................................... 340
Configuring IIS Services..............................................................................................................340
Supported Protocols and Ports in OpenManage Essentials............................................................341
Supported Protocols and Ports on Management Stations........................................................341
Supported Protocols and Ports on Managed Nodes.................................................................341
Firewall Rules.................................................................................................................................... 342
Dell OpenManage Essentials...................................................................................................... 342
Administrator Management Station........................................................................................... 343
Dell Chassis Management Controller........................................................................................ 344
Dell Remote Access Controller.................................................................................................. 345
Dell OpenManage Server Administrator.................................................................................... 345
Dell OpenManage Framework......................................................................................................... 345
15
23 Troubleshooting.............................................................................................347
OpenManage Essentials Troubleshooting Tool...............................................................................347
Troubleshooting Procedures........................................................................................................... 348
Troubleshooting Inventory.........................................................................................................348
Troubleshooting Device Discovery............................................................................................348
Troubleshooting Receiving SNMP Traps .................................................................................. 349
Troubleshooting Discovery of Windows Server 2008–Based Servers.....................................349
Troubleshooting SNMP Traps for ESX or ESXi Versions 3.5, 4.x, or 5.0....................................349
Troubleshooting Problems With Microsoft Internet Explorer...................................................350
Troubleshooting Map View........................................................................................................ 350
24 Frequently Asked Questions........................................................................ 352
Installation ........................................................................................................................................ 352
Upgrade.............................................................................................................................................352
Tasks.................................................................................................................................................. 353
Optional Command Line Settings..............................................................................................354
Customization Parameters......................................................................................................... 355
MSI Return Code.........................................................................................................................356
E-mail Alert Action............................................................................................................................ 357
Discovery...........................................................................................................................................357
Inventory........................................................................................................................................... 358
System Update..................................................................................................................................360
Managing Device Configurations..................................................................................................... 361
Device Group Permissions............................................................................................................... 362
Device Group Permissions Portal...............................................................................................362
Remote and System Update Tasks.............................................................................................363
Custom Device Groups.............................................................................................................. 363
Deployment and Configuration Compliance............................................................................ 364
Deployment and Configuration Compliance..................................................................................364
Logs................................................................................................................................................... 365
Log Levels....................................................................................................................................365
Backup and Restore..........................................................................................................................366
Troubleshooting............................................................................................................................... 366
25 Managing Device Group Permissions........................................................ 368
Adding Users to the OmeSiteAdministrators Role.......................................................................... 369
Assigning Device Groups to a User..................................................................................................369
Removing Users From the OmeSiteAdministrators Role................................................................ 370
26 OpenManage Mobile Settings......................................................................371
Enabling or Disabling Alert Notifications For OpenManage Mobile................................................371
16
Enabling or Disabling OpenManage Mobile Subscribers................................................................ 372
Deleting an OpenManage Mobile Subscriber.................................................................................. 372
Viewing the Alert Notification Service Status...................................................................................373
Notification Service Status.......................................................................................................... 373
Viewing the OpenManage Mobile Subscriber Information.............................................................373
Mobile Subscriber Information...................................................................................................374
Troubleshooting OpenManage Mobile............................................................................................374
27 Settings — Reference.....................................................................................376
Alert Settings..................................................................................................................................... 376
Custom URL Settings........................................................................................................................ 377
Deployment Settings.........................................................................................................................377
Discovery Settings.............................................................................................................................377
Email Settings....................................................................................................................................378
General Settings................................................................................................................................378
Task Notification Settings.................................................................................................................380
Warranty Notification Settings......................................................................................................... 380
Permissions....................................................................................................................................... 382
Common Tasks...........................................................................................................................382
Manage Device Group Permissions........................................................................................... 382
Device Groups for Tasks and Patch Targeting.......................................................................... 382
Purge Download Settings.................................................................................................................382
28 Logs — Reference.......................................................................................... 384
User Interface Logs...........................................................................................................................384
Application Logs............................................................................................................................... 385
29 Dell Solutions..................................................................................................386
30 Right-Click Actions........................................................................................387
Schedule View...................................................................................................................................387
Device Status.................................................................................................................................... 388
Discovery Range Summary.............................................................................................................. 388
Managing Include Ranges.......................................................................................................... 388
View Filters........................................................................................................................................ 389
Alerts..................................................................................................................................................389
Remote Tasks....................................................................................................................................390
Custom URL .....................................................................................................................................390
System Update Tasks........................................................................................................................390
Attributes Tab....................................................................................................................................390
Templates.......................................................................................................................................... 391
Compute Pools................................................................................................................................. 391
17
Repurpose and Bare Metal .........................................................................................................391
Compute Pool............................................................................................................................. 391
Devices........................................................................................................................................ 392
Virtual I/O Pools................................................................................................................................392
Virtual I/O Pool............................................................................................................................392
Devices with Identities................................................................................................................392
Compliance by Template................................................................................................................. 393
Device Compliance.......................................................................................................................... 393
31 Tutorials........................................................................................................... 394
32 Using OpenManage Essentials Command Line Interface.......................395
Launching the OpenManage Essentials Command Line Interface................................................ 395
Creating a Discovery Profile Input File.............................................................................................395
Specifying IPs, Ranges, or Host names Using XML or CSV Files.....................................................397
Specifying Input Files in PowerShell.................................................................................................397
Command Line Interface Commands.............................................................................................398
Creating a Discovery Range....................................................................................................... 398
Removing a Discovery Range.....................................................................................................398
Creating a Discovery Range Group............................................................................................399
Removing a Discovery Range Group.........................................................................................399
Editing a Discovery Range..........................................................................................................399
Editing a Discovery Range Group..............................................................................................400
Enabling a Discovery Range or Discovery Range Group..........................................................400
Disabling a Discovery Range or Discovery Range Group..........................................................401
Creating a Discovery Exclude Range......................................................................................... 401
Removing a Discovery Exclude Range.......................................................................................401
Running Discovery, Inventory, and Status Polling Tasks...........................................................402
Removing a Device.....................................................................................................................402
Retrieving the Status Execution Progress of a Discovery Range..............................................403
Stopping a Running Discovery Range or Group....................................................................... 403
Creating a Custom Device Group..............................................................................................403
Adding Devices to a Custom Group..........................................................................................404
Deleting a Group........................................................................................................................ 404
18
1
About OpenManage Essentials
OpenManage Essentials is a hardware management application that provides a comprehensive view of
Dell systems, devices, and components in the enterprise’s network. With OpenManage Essentials, a web-
based and one‑to‑many systems management application for Dell systems and other devices, you can:
• Discover and inventory the system.
• Monitor the health of the system.
• View and manage system alerts.
• Perform system updates and remote tasks.
• View hardware inventory and compliance reports.
• Deploy or re-provision a server or chassis.
• Manage the configuration baseline of a server or chassis.
• Manage the virtual I/O identity of a server.
What is New in This Release
• Ability to manage the virtual I/O identity of a server (stateless deployment).
• Ability to automatically discover the blade servers and IOA switches in a chassis while discovering the
chassis using the Chassis (CMC) Discovery — All Components device type filter within the Guided
Wizard.
• Added support for deploying Dell OEM servers and managing the configuration baseline.
• Pop-up notifications to indicate the completion of a task.
• Ability to preview the attributes of a device configuration template that will not be applied
successfully.
• Availability of the system update task wizard that allows you to select non-compliant systems and the
applicable update packages.
• Availability of processor information and iDRAC performance reports.
• Support for upgrade from OpenManage Essentials version 1.3, 2.0, or 2.0.1 to version 2.1.
• Ability to update the inventory collector component through the Dell Solutions portal.
• Ability to select systems running OMSA as targets for the firmware and driver inventory task.
• Ability to automatically purge downloaded packages based on your preference.
• Enhancements:
– Reorganization of links on the Settings portal.
– Grouping of NAS Clusters and HA Clusters device groups in the device tree.
– Grouping of reports on the Reports portal.
– Availability of response action messages for certain incoming alerts.
– Addition of a button that opens the context-sensitive menu in the device tree nodes and other
portals that support the tree-view format.
19
– Ability to open the device details and associated application launch points using the context-menu
of an alert.
NOTE: For a complete list of supported device models, see the Dell OpenManage Essentials Version
2.1 Support Matrix at dell.com/openmanagemanuals.
Other Information You May Need
In addition to this guide, you may require the following documents:
Document Description Availability
Dell OpenManage
Essentials Support
Matrix
Lists the devices supported by
OpenManage Essentials.
dell.com/OpenManageManuals
Dell OpenManage
Essentials Readme
Provides information about known
issues and workarounds in
OpenManage Essentials.
Dell OpenManage
Mobile User’s Guide
Provides information about installing
and using the OpenManage Mobile
application.
Dell License Manager
User's Guide
Provides information about
managing licenses and
troubleshooting the License
Manager.
Dell Repository
Manager User's Guide
Provides information about using the
Repository Manager to manage
system updates.
Dell OpenManage
Essentials REST API
Guide
Provides information about
integrating OpenManage Essentials
using Representational State Transfer
(REST) APIs and also includes
examples of using REST APIs to
perform common tasks.
dell.com/OpenManageManuals or
DellTechCenter.com/OME
Dell SupportAssist
User's Guide
Provides information about installing,
configuring, using, and
troubleshooting SupportAssist.
dell.com/ServiceabilityTools
Troubleshooting Tool
online help
Provides information about using the
tool, related protocols, devices, and
so on.
Integrated with the Troubleshooting
Tool. To launch the online help from
the Troubleshooting Tool, click the ?
icon.
Dell OpenManage
Essentials MIB Import
Utility online help
Provides information about the tool,
importing and removing MIBs,
troubleshooting procedures, and so
on.
Integrated with the MIB Import Utility.
To launch the online help from the MIB
Import Utility, click the ? icon.
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Dell OpenManage Essentials Version 2.1 User guide
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