Dell OpenManage Essentials Version 2.1 User guide

Dell OpenManage Essentials

Version 2.1 User's Guide

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you

how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

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and the Dell logo are trademarks of Dell Inc. in the United States and/or other

jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2015 - 10

Rev. A01

Contents

1 About OpenManage Essentials.........................................................................19

What is New in This Release............................................................................................................... 19

Other Information You May Need......................................................................................................20

Contacting Dell....................................................................................................................................21

2 Installing OpenManage Essentials...................................................................22

Installation Prerequisites and Minimum Requirements..................................................................... 22

Minimum Recommended Hardware............................................................................................22

Minimum Requirements................................................................................................................23

Terms and Conditions for Using Relational Database Management Systems................................. 23

Minimum Login Roles for Microsoft SQL Server............................................................................... 24

Database Size and Scalability..............................................................................................................24

Downloading OpenManage Essentials...............................................................................................25

Installing OpenManage Essentials...................................................................................................... 25

Custom Setup Installation.............................................................................................................27

Setting Up OpenManage Essentials Database on a Remote SQL Server..........................................27

Retargeting the OpenManage Essentials Database...........................................................................28

Backing Up the OpenManage Essentials Database..................................................................... 28

Restoring the OpenManage Essentials Database........................................................................ 28

Creating a New User in SQL Server..............................................................................................29

Connecting to the OpenManage Essentials Database................................................................ 29

Installing OpenManage Essentials on a Domain Controller............................................................. 30

Installing OpenManage Essentials on a Domain Controller With a Remote Database.............. 31

Installing OpenManage Essentials on a Domain Controller With a Local Database ................. 32

Adding Users to the OpenManage Essentials User Groups.........................................................33

Enabling SQL Server and Windows Authentication Mode in SQL Server ...................................33

Verifying SQL Server TCP/IP Status ............................................................................................. 34

Installing Dell SupportAssist................................................................................................................34

Installing Repository Manager............................................................................................................ 35

Installing Dell License Manager..........................................................................................................36

Setting Up and Configuring VMware ESXi 5.......................................................................................36

Upgrading OpenManage Essentials....................................................................................................37

Uninstalling OpenManage Essentials................................................................................................. 38

Migrating IT Assistant to OpenManage Essentials............................................................................. 38

3 Getting Started With OpenManage Essentials..............................................39

Launching OpenManage Essentials................................................................................................... 39

Configuring OpenManage Essentials................................................................................................. 39

3

Discovery Wizard Configuration........................................................................................................ 40

Configuring Discovery Settings..........................................................................................................40

Using the OpenManage Essentials Home Portal............................................................................... 41

OpenManage Essentials Heading Banner.......................................................................................... 42

Customizing Portals............................................................................................................................43

Displaying Additional Available Reports and Graphs......................................................................... 43

Drilling Down Charts and Reports for More Information............................................................44

Saving and Loading the Portal Layout................................................................................................44

Updating the Portal Data.................................................................................................................... 44

Hiding Graphs and Reports Components..........................................................................................45

Rearranging or Resizing Graphs and Reports (Components)........................................................... 45

Filtering Data....................................................................................................................................... 46

Search Bar........................................................................................................................................... 46

Search Items..................................................................................................................................46

Search Drop-Down List................................................................................................................ 46

Selection Actions...........................................................................................................................47

Map View (Home) Portal..................................................................................................................... 47

Viewing the User Information............................................................................................................ 48

Logging On As a Different User..........................................................................................................48

Using the Update Available Notification Icon....................................................................................48

Using the Warranty Scoreboard Notification Icon............................................................................ 49

4 OpenManage Essentials Home Portal — Reference.................................... 50

Dashboard........................................................................................................................................... 50

Home Portal Reports.................................................................................................................... 50

Device by Status.............................................................................................................................51

Alerts by Severity............................................................................................................................51

Discovered Versus Inventoried Devices....................................................................................... 52

Task Status..................................................................................................................................... 52

Schedule View..................................................................................................................................... 52

Schedule View Settings................................................................................................................. 53

Device Warranty Report......................................................................................................................53

Map View (Home) Portal Interface..................................................................................................... 55

5 Discovering and Inventorying Devices...........................................................56

Supported Devices, Protocols, and Features Matrix..........................................................................56

Supported Operating Systems (Servers), Protocols, and Features Matrix.........................................61

Supported Storage Devices, Protocols, and Features Matrix............................................................ 63

Legend and Definitions.......................................................................................................................65

Using the Discovery and Inventory Portal..........................................................................................65

Protocol Support Matrix for Discovery.............................................................................................. 66

Protocol Support Matrix for System Update......................................................................................68

4

Devices Not Reporting Service Tag....................................................................................................68

Creating a Discovery and Inventory Task.......................................................................................... 69

Changing the Default SNMP Port................................................................................................. 70

Discovering and Inventorying Dell Devices Using WS-Man Protocol With a Root

Certificate.......................................................................................................................................71

Discovering a Chassis and its Components Using the Guided Wizard.............................................72

Excluding Ranges................................................................................................................................ 73

Viewing Configured Discovery and Inventory Ranges...................................................................... 73

Scheduling Discovery..........................................................................................................................74

Discovery Speed Slider..................................................................................................................74

Multithreading................................................................................................................................74

Scheduling Inventory.......................................................................................................................... 75

Configuring Status Polling Frequency................................................................................................75

Task Pop-Up Notifications..................................................................................................................76

Configuring Task Pop-Up Notifications....................................................................................... 76

Enabling or Disabling Task Pop-Up Notifications........................................................................76

6 Discovery And Inventory — Reference...........................................................78

Discovery and Inventory Portal Page Options................................................................................... 78

Discovery and Inventory Portal.......................................................................................................... 78

Last Discovery and Inventory........................................................................................................79

Discovered Versus Inventoried Devices....................................................................................... 79

Task Status.....................................................................................................................................80

Viewing Device Summary...................................................................................................................80

Viewing Device Summary Filter Options...................................................................................... 81

Add Discovery Range.......................................................................................................................... 81

Discovery Configuration.....................................................................................................................82

Discovery Configuration Options.................................................................................................82

Device Type Filtering...........................................................................................................................83

ICMP Configuration............................................................................................................................ 84

ICMP Configuration Options........................................................................................................ 84

SNMP Configuration........................................................................................................................... 84

SNMP Configuration Options....................................................................................................... 85

WMI Configuration..............................................................................................................................86

WMI Configuration Options..........................................................................................................86

Storage Configuration........................................................................................................................ 86

Storage Configuration Options.................................................................................................... 86

WS-Man Configuration.......................................................................................................................86

WS-Man Configuration Options...................................................................................................87

SSH Configuration.............................................................................................................................. 88

SSH Configuration Options.......................................................................................................... 88

IPMI Configuration..............................................................................................................................88

5

IPMI Configuration Options..........................................................................................................89

Discovery Range Action......................................................................................................................89

Summary............................................................................................................................................. 90

Add Exclude Range.............................................................................................................................90

Add Exclude Range Options.........................................................................................................90

Discovery Schedule.............................................................................................................................91

Viewing Discovery Configuration................................................................................................. 91

Discovery Schedule Settings......................................................................................................... 91

Inventory Schedule............................................................................................................................. 92

Inventory Schedule Settings......................................................................................................... 92

Status Schedule...................................................................................................................................93

Status Polling Schedule Settings...................................................................................................93

Discovery Ranges................................................................................................................................94

Exclude Ranges...................................................................................................................................94

7 Managing Devices...............................................................................................95

Viewing Devices.................................................................................................................................. 95

Device Summary Page..................................................................................................................96

Nodes and Symbols Description...................................................................................................97

Device Details................................................................................................................................98

Viewing Device Inventory...................................................................................................................98

Viewing Alerts Summary.....................................................................................................................99

Viewing System Event Logs................................................................................................................99

Searching for Devices.........................................................................................................................99

Creating a New Group......................................................................................................................100

Adding Devices to a New Group......................................................................................................100

Adding Devices to an Existing Group...............................................................................................100

Hiding a Group..................................................................................................................................100

Deleting a Group............................................................................................................................... 101

Single Sign-On...................................................................................................................................101

Creating a Custom URL.....................................................................................................................101

Launching the Custom URL........................................................................................................102

Configuring Warranty Email Notifications....................................................................................... 102

Configuring Warranty Scoreboard Notifications............................................................................. 103

Configuring Warranty Pop-Up Notifications................................................................................... 103

Using Map View.................................................................................................................................104

Map Providers..............................................................................................................................106

Configuring Map Settings........................................................................................................... 106

General Navigation and Zooming.............................................................................................. 107

Home View.................................................................................................................................. 107

Tool Tip........................................................................................................................................108

Selecting a Device on Map View................................................................................................ 108

6

Health and Connection Status................................................................................................... 108

Multiple Devices at the Same Location......................................................................................109

Setting a Home View...................................................................................................................109

Viewing All Map Locations.......................................................................................................... 110

Adding a Device to the Map........................................................................................................110

Moving a Device Location Using the Edit Location Details Option...........................................110

Importing Licensed Devices........................................................................................................ 111

Using the Map View Search Bar.................................................................................................. 113

Removing All Map Locations.......................................................................................................114

Editing a Map Location................................................................................................................114

Removing a Map Location...........................................................................................................115

Exporting All Device Locations....................................................................................................115

Dell PowerEdge FX Chassis View......................................................................................................115

Tool Tip and Device Selection.................................................................................................... 116

Overlays........................................................................................................................................117

Right-Click Actions...................................................................................................................... 117

Navigation Trail............................................................................................................................ 118

Support For PowerEdge FX Chassis Sleds........................................................................................ 118

Dell NAS Appliance Support..............................................................................................................118

OEM Device Support......................................................................................................................... 119

8 Devices — Reference....................................................................................... 120

Viewing Inventory............................................................................................................................. 120

Viewing Alerts...............................................................................................................................121

Viewing Hardware Logs.....................................................................................................................121

Hardware Log Details.................................................................................................................. 121

Alert Filters......................................................................................................................................... 121

Viewing Non-Compliant Systems ................................................................................................... 122

Non-Compliant Systems.............................................................................................................122

Device Search....................................................................................................................................123

Query Results.............................................................................................................................. 124

Creating Device Group..................................................................................................................... 124

Device Group Configuration.......................................................................................................125

Device Selection..........................................................................................................................125

Summary — Group Configuration..............................................................................................126

Map View (Devices) Tab Interface.................................................................................................... 126

Devices at this location............................................................................................................... 127

Map Settings................................................................................................................................ 128

9 Server Deployment and Re-provisioning.....................................................129

OpenManage Essentials — Server Configuration Management License.......................................130

Licensable Servers.......................................................................................................................130

7

Purchasing the License............................................................................................................... 130

Deploying the License.................................................................................................................130

Verifying License Information..................................................................................................... 131

Viewing Unlicensed Server Targets.............................................................................................131

Device Requirements for Deployment and Compliance Tasks.......................................................131

Getting Started for Device Configuration Deployment...................................................................132

Overview of Bare Metal Deployment............................................................................................... 132

Viewing the Deployment Portal........................................................................................................133

Configuring the Deployment File Share...........................................................................................133

Creating a Device Configuration Template..................................................................................... 133

Creating a Device Configuration Template From a Device Configuration File........................133

Creating a Device Configuration Template From a Reference Device.....................................134

Adding Devices to the Repurpose and Bare Metal Devices Group.................................................135

Managing Device Configuration Templates.................................................................................... 136

Viewing the Device Configuration Template Attributes............................................................ 136

Cloning a Device Configuration Template.................................................................................137

Editing a Device Configuration Template...................................................................................137

Exporting a Device Configuration Template.............................................................................. 137

Deploying a Device Configuration Template (Bare Metal Deployment)........................................ 138

Deploying a Network ISO Image......................................................................................................140

Removing Devices From the Repurpose and Bare Metal Devices Group.......................................141

Auto Deploying Device Configurations............................................................................................141

Configuring Auto Deployment Settings..................................................................................... 142

Setting Up Device Configuration Auto Deployment (Bare Metal Deployment)....................... 142

Managing Auto Deployment Credentials................................................................................... 145

Adding a Discovery Range for Auto Deployment......................................................................146

Removing Devices From an Auto Deployment Task.................................................................146

Importing Device Specific Attributes................................................................................................146

Import File Requirements..................................................................................................................147

Exporting Device Specific Attributes................................................................................................ 148

Viewing the Deployment Tasks........................................................................................................ 148

Managing the Virtual I/O Identities of a Server (Stateless Deployment).........................................148

Overview of Stateless Deployment.................................................................................................. 149

Virtual I/O Pools................................................................................................................................ 149

Creating a Virtual I/O Pool..........................................................................................................150

Editing a Virtual I/O Pool.............................................................................................................153

Viewing the Definitions of a Virtual I/O Pool .............................................................................153

Renaming a Virtual I/O Pool....................................................................................................... 154

Deleting a Virtual I/O Pool.......................................................................................................... 154

Viewing the Virtual I/O Identities Assigned or Deployed on a Device...................................... 154

Compute Pools..................................................................................................................................155

Creating a Compute Pool........................................................................................................... 155

8

Deploying a Device Configuration Template (Stateless Deployment)......................................157

Automatic Locking of a Compute Pool......................................................................................159

Unlocking a Compute Pool........................................................................................................ 159

Editing the Definitions of a Compute Pool................................................................................160

Viewing the Definitions of a Compute Pool ............................................................................. 160

Removing a Server From a Compute Pool.................................................................................161

Renaming a Compute Pool.........................................................................................................161

Deleting a Compute Pool............................................................................................................161

Replacing a Server.......................................................................................................................162

Reclaiming Deployed Virtual I/O Identities of a Server..............................................................163

Reclaiming Assigned Virtual I/O Identities................................................................................. 164

Setting Up Device Configuration Auto Deployment (Stateless Deployment).......................... 164

Viewing the Profile (Last Deployed Attributes)...........................................................................167

Support for Stateless Deployment....................................................................................................167

Known Limitations for Stateless Deployment..................................................................................168

Additional Information......................................................................................................................168

10 Deployment – Reference..............................................................................170

Icons and Descriptions......................................................................................................................172

Repurpose and Bare Metal Devices..................................................................................................172

Auto Deployment.............................................................................................................................. 173

Tasks.................................................................................................................................................. 174

Task Execution History......................................................................................................................174

Device Configuration Template Details............................................................................................175

Device Configuration Setup Wizard................................................................................................. 176

File Share Settings........................................................................................................................176

Add Devices to Repurpose and Bare Metal Device Group........................................................ 176

Create Template Wizard....................................................................................................................177

Create Virtual I/O Pool Wizard..........................................................................................................177

Name and Description................................................................................................................ 178

Ethernet Identities....................................................................................................................... 178

FCoE Node Name Identities........................................................................................................179

FCoE Port Name Identities..........................................................................................................179

iSCSI IQN Identities.....................................................................................................................180

Summary...................................................................................................................................... 181

Virtual I/O Pools.................................................................................................................................181

Virtual I/O Pool Summary.................................................................................................................182

Summary......................................................................................................................................182

Devices with Identities................................................................................................................ 182

Create Compute Pool Wizard...........................................................................................................183

Name and Description................................................................................................................ 183

Select Template...........................................................................................................................183

9

Select ISO Location.....................................................................................................................184

Select Virtual I/O Pool.................................................................................................................184

Select Devices..............................................................................................................................185

Edit Attributes.............................................................................................................................. 185

Summary......................................................................................................................................189

Compute Pool Summary..................................................................................................................190

Compute Pool Details.......................................................................................................................190

Server Details..................................................................................................................................... 191

......................................................................................................................................................192

Deploy Template Wizard.................................................................................................................. 192

Name and Deploy Options......................................................................................................... 192

Select Template...........................................................................................................................193

Select Devices..............................................................................................................................193

Select ISO Location.....................................................................................................................193

Select Virtual I/O Pool.................................................................................................................194

Edit Attributes.............................................................................................................................. 194

Set Schedule................................................................................................................................199

Preview........................................................................................................................................ 199

Summary.....................................................................................................................................200

Setup Auto Deployment Wizard...................................................................................................... 200

Select Deploy Options................................................................................................................ 201

Select Template...........................................................................................................................201

Select ISO Location.................................................................................................................... 202

Select Virtual I/O Pool................................................................................................................ 202

Import Service Tags/Node IDs................................................................................................... 203

Edit Attributes..............................................................................................................................203

Execution Credentials.................................................................................................................208

Summary..................................................................................................................................... 209

Manage Auto Deployment Credentials............................................................................................210

Credentials...................................................................................................................................210

Devices........................................................................................................................................ 210

Replace Server Wizard.......................................................................................................................211

Name............................................................................................................................................ 211

Source and Target........................................................................................................................211

Review Source Attributes.............................................................................................................211

Options........................................................................................................................................ 213

Credentials...................................................................................................................................213

Summary......................................................................................................................................214

Reclaim Identities Wizard..................................................................................................................214

Name............................................................................................................................................214

Select Devices..............................................................................................................................215

Identity Assignments................................................................................................................... 215

10

Options........................................................................................................................................ 216

Credentials...................................................................................................................................216

Summary...................................................................................................................................... 217

11 Managing Server Configuration Baseline...................................................218

Viewing the Device Compliance Portal............................................................................................219

Getting Started for Device Configuration Compliance................................................................... 219

Device Configuration Compliance Overview.................................................................................. 219

Configuring the Credentials and Device Configuration Inventory Schedule.................................219

Associating Target Devices to a Configuration Template.............................................................. 220

Viewing the Device Configuration Inventory...................................................................................221

Viewing the Device Compliance Status........................................................................................... 221

Viewing the Compliance Tasks........................................................................................................ 222

12 Configuration – Reference...........................................................................223

Device Compliance.......................................................................................................................... 224

Device Compliance Graph......................................................................................................... 224

Device Compliance Table...........................................................................................................224

Tasks..................................................................................................................................................225

Task Execution History..................................................................................................................... 225

Associate Devices To Template Wizard...........................................................................................226

Select Template.......................................................................................................................... 226

Select Devices............................................................................................................................. 227

Configuration Inventory Schedule Wizard.......................................................................................227

Inventory Credentials..................................................................................................................227

Schedule......................................................................................................................................228

13 Viewing Inventory Reports...........................................................................230

Choosing Predefined Reports..........................................................................................................230

Predefined Reports..................................................................................................................... 230

Filtering Report Data.........................................................................................................................233

Exporting Reports............................................................................................................................. 234

14 Reports — Reference..................................................................................... 235

Server Inventory Reports.................................................................................................................. 235

Agent and Alert Summary...........................................................................................................236

Server Overview...........................................................................................................................237

Field Replaceable Unit (FRU) Information..................................................................................238

Hard Drive Information...............................................................................................................238

iDRAC Performance Minimum/Maximum................................................................................. 239

iDRAC Performance Average/Peak............................................................................................240

Memory Information.................................................................................................................. 240

11

Modular Enclosure Information..................................................................................................241

NIC Information.......................................................................................................................... 242

PCI Device Information.............................................................................................................. 242

Processor Information................................................................................................................242

Storage Controller Information..................................................................................................243

Virtual Disk Information..............................................................................................................243

Server Configuration Reports...........................................................................................................244

Server Components and Versions..............................................................................................244

BIOS Configuration.....................................................................................................................245

iDRAC Network Configuration...................................................................................................246

Device Configuration Compliance............................................................................................ 246

Template Association..................................................................................................................247

Assigned Identity Attributes........................................................................................................ 247

Warranty & License Reports.............................................................................................................248

Warranty Information................................................................................................................. 248

License Information....................................................................................................................249

Virtualization Reports....................................................................................................................... 249

ESX Information.......................................................................................................................... 250

HyperV Information.................................................................................................................... 250

Asset Reports.................................................................................................................................... 250

Asset Acquisition Information..................................................................................................... 251

Asset Maintenance Information..................................................................................................252

Asset Support Information..........................................................................................................253

Device Location Information......................................................................................................254

15 Viewing Warranty Reports............................................................................255

Extending Warranty...........................................................................................................................255

16 Managing Alerts..............................................................................................256

Viewing Alerts and Alert Categories.................................................................................................256

Viewing Alert Logs...................................................................................................................... 256

Understanding the Alert Types...................................................................................................256

Viewing Internal Alerts................................................................................................................ 257

Viewing Alert Categories.............................................................................................................257

Viewing Alert Source Details.......................................................................................................257

Viewing Previously Configured Alert Actions.................................................................................. 258

Viewing Application Launch Alert Action...................................................................................258

Viewing E-Mail Alert Action........................................................................................................258

Viewing Alert Ignore Action........................................................................................................258

Viewing Alert Trap Forward Action............................................................................................ 258

Handling Alerts..................................................................................................................................258

Flagging an Alert......................................................................................................................... 258

12

Creating and Editing a New View...............................................................................................259

Configuring Alert Actions................................................................................................................. 259

Setting Up E-mail Notification....................................................................................................259

Ignoring Alerts.............................................................................................................................260

Running a Custom Script............................................................................................................ 261

Forwarding Alerts........................................................................................................................ 261

Forwarding Alerts Use Case Scenarios.......................................................................................262

Working With Sample Alert Action Use Cases.................................................................................263

Use Cases in Alert Actions.......................................................................................................... 263

Configuring Alert Log Settings......................................................................................................... 263

Renaming Alert Categories and Alert Sources................................................................................ 263

Alert Pop-Up Notifications...............................................................................................................264

Configuring Alert Pop-Up Notifications.................................................................................... 264

Enabling or Disabling Alert Pop-Up Notifications..................................................................... 265

17 Alerts — Reference.........................................................................................266

Alert Logs.......................................................................................................................................... 266

Predefined Alert View Filters.......................................................................................................267

Alert Logs Fields.......................................................................................................................... 267

Alert Details................................................................................................................................. 268

Alert Log Settings..............................................................................................................................269

Alert View Filters............................................................................................................................... 269

Alert Filter Name......................................................................................................................... 269

Severity........................................................................................................................................ 270

Acknowledgement......................................................................................................................270

Summary — Alert View Filter...................................................................................................... 270

Alert Actions.......................................................................................................................................271

Name and Description................................................................................................................ 272

Severity Association.....................................................................................................................272

Application Launch Configuration..............................................................................................272

E-Mail Configuration...................................................................................................................274

Trap Forwarding.......................................................................................................................... 275

Category and Sources Association.............................................................................................275

Device Association...................................................................................................................... 275

Date and Time Range..................................................................................................................277

Alert Action - Duplicate Alert Correlation.................................................................................. 277

Summary- Alert Action Details....................................................................................................277

Alert Categories.................................................................................................................................279

Alert Categories Options............................................................................................................ 279

Alert Source.......................................................................................................................................281

18 Updating Server BIOS, Firmware, Drivers, and Applications................. 283

13

Viewing the System Update Page.................................................................................................... 283

Understanding Server BIOS Firmware and Drivers Sources........................................................... 284

Choosing the Right Source for Updates..........................................................................................284

Selecting an Update Catalog Source............................................................................................... 285

Viewing Comparison Results............................................................................................................285

Viewing Compliant Servers.........................................................................................................285

Viewing Non-Compliant Systems.............................................................................................. 285

Viewing Non-Inventoried Systems.............................................................................................285

Viewing Systems With Issues and Resolutions.......................................................................... 285

System Update Use Case Scenarios................................................................................................ 286

Applying System Updates Using the Non-Compliant Systems Tab...............................................288

Viewing Updated Status..............................................................................................................290

Applying System Updates Using the System Update Task Wizard................................................. 290

Updating Firmware, BIOS, and Drivers Without OMSA................................................................... 293

View Active Catalog..........................................................................................................................293

Issues and Resolutions Use Case Scenarios.................................................................................... 293

Configuring the Settings for Automatic Purging of Downloaded Files..........................................294

19 System Update — Reference........................................................................295

Filter Options.....................................................................................................................................295

System Update..................................................................................................................................296

Compliance Report.....................................................................................................................297

Compliant Systems.....................................................................................................................298

Non-Compliant Systems............................................................................................................ 299

System Update Task................................................................................................................... 300

Non-Inventoried Systems...........................................................................................................301

Inventory Systems....................................................................................................................... 301

All System Update Tasks............................................................................................................. 301

Issues and Resolutions................................................................................................................302

Task Execution History............................................................................................................... 302

Select a Catalog Source................................................................................................................... 303

Dell Update Package...................................................................................................................303

Dell OpenManage Server Update Utility.................................................................................... 304

Repository Manager....................................................................................................................304

View Active Catalog..........................................................................................................................304

20 Managing Remote Tasks...............................................................................305

About Remote Tasks.........................................................................................................................305

Managing Command Line Task....................................................................................................... 305

Managing RACADM Command Line Tasks................................................................................306

Managing Generic Command Line Task....................................................................................307

Managing Server Power Options..................................................................................................... 308

14

Deploying Server Administrator....................................................................................................... 309

Supported Windows and Linux Packages.................................................................................. 310

Arguments....................................................................................................................................311

Deploying iDRAC Service Module.....................................................................................................311

Supported Windows and Linux Packages...................................................................................313

Collecting Firmware and Driver Inventory....................................................................................... 313

Updating the inventory collector component................................................................................. 315

Working With Sample Remote Tasks Use Cases..............................................................................315

Use Cases in Remote Tasks........................................................................................................ 316

Device Capability Matrix....................................................................................................................317

21 Remote Tasks — Reference.......................................................................... 321

Remote Tasks Home.........................................................................................................................322

Remote Tasks ...................................................................................................................................322

All Tasks....................................................................................................................................... 323

Task Execution History................................................................................................................323

Server Power Options.................................................................................................................324

Deployment Task........................................................................................................................ 326

Command Line Task.........................................................................................................................329

Remote Server Administrator Command...................................................................................329

Generic Command......................................................................................................................331

IPMI Command........................................................................................................................... 333

RACADM Command Line........................................................................................................... 335

Firmware and Driver Inventory Collection Task.............................................................................. 336

22 Managing Security Settings..........................................................................339

Using Security Roles and Permissions............................................................................................. 339

Microsoft Windows Authentication..................................................................................................339

Assigning User Rights....................................................................................................................... 340

Using Custom SSL Certificates (Optional)....................................................................................... 340

Configuring IIS Services..............................................................................................................340

Supported Protocols and Ports in OpenManage Essentials............................................................341

Supported Protocols and Ports on Management Stations........................................................341

Supported Protocols and Ports on Managed Nodes.................................................................341

Firewall Rules.................................................................................................................................... 342

Dell OpenManage Essentials...................................................................................................... 342

Administrator Management Station........................................................................................... 343

Dell Chassis Management Controller........................................................................................ 344

Dell Remote Access Controller.................................................................................................. 345

Dell OpenManage Server Administrator.................................................................................... 345

Dell OpenManage Framework......................................................................................................... 345

15

23 Troubleshooting.............................................................................................347

OpenManage Essentials Troubleshooting Tool...............................................................................347

Troubleshooting Procedures........................................................................................................... 348

Troubleshooting Inventory.........................................................................................................348

Troubleshooting Device Discovery............................................................................................348

Troubleshooting Receiving SNMP Traps .................................................................................. 349

Troubleshooting Discovery of Windows Server 2008–Based Servers.....................................349

Troubleshooting SNMP Traps for ESX or ESXi Versions 3.5, 4.x, or 5.0....................................349

Troubleshooting Problems With Microsoft Internet Explorer...................................................350

Troubleshooting Map View........................................................................................................ 350

24 Frequently Asked Questions........................................................................ 352

Installation ........................................................................................................................................ 352

Upgrade.............................................................................................................................................352

Tasks.................................................................................................................................................. 353

Optional Command Line Settings..............................................................................................354

Customization Parameters......................................................................................................... 355

MSI Return Code.........................................................................................................................356

E-mail Alert Action............................................................................................................................ 357

Discovery...........................................................................................................................................357

Inventory........................................................................................................................................... 358

System Update..................................................................................................................................360

Managing Device Configurations..................................................................................................... 361

Device Group Permissions............................................................................................................... 362

Device Group Permissions Portal...............................................................................................362

Remote and System Update Tasks.............................................................................................363

Custom Device Groups.............................................................................................................. 363

Deployment and Configuration Compliance............................................................................ 364

Deployment and Configuration Compliance..................................................................................364

Logs................................................................................................................................................... 365

Log Levels....................................................................................................................................365

Backup and Restore..........................................................................................................................366

Troubleshooting............................................................................................................................... 366

25 Managing Device Group Permissions........................................................ 368

Adding Users to the OmeSiteAdministrators Role.......................................................................... 369

Assigning Device Groups to a User..................................................................................................369

Removing Users From the OmeSiteAdministrators Role................................................................ 370

26 OpenManage Mobile Settings......................................................................371

Enabling or Disabling Alert Notifications For OpenManage Mobile................................................371

16

Enabling or Disabling OpenManage Mobile Subscribers................................................................ 372

Deleting an OpenManage Mobile Subscriber.................................................................................. 372

Viewing the Alert Notification Service Status...................................................................................373

Notification Service Status.......................................................................................................... 373

Viewing the OpenManage Mobile Subscriber Information.............................................................373

Mobile Subscriber Information...................................................................................................374

Troubleshooting OpenManage Mobile............................................................................................374

27 Settings — Reference.....................................................................................376

Alert Settings..................................................................................................................................... 376

Custom URL Settings........................................................................................................................ 377

Deployment Settings.........................................................................................................................377

Discovery Settings.............................................................................................................................377

Email Settings....................................................................................................................................378

General Settings................................................................................................................................378

Task Notification Settings.................................................................................................................380

Warranty Notification Settings......................................................................................................... 380

Permissions....................................................................................................................................... 382

Common Tasks...........................................................................................................................382

Manage Device Group Permissions........................................................................................... 382

Device Groups for Tasks and Patch Targeting.......................................................................... 382

Purge Download Settings.................................................................................................................382

28 Logs — Reference.......................................................................................... 384

User Interface Logs...........................................................................................................................384

Application Logs............................................................................................................................... 385

29 Dell Solutions..................................................................................................386

30 Right-Click Actions........................................................................................387

Schedule View...................................................................................................................................387

Device Status.................................................................................................................................... 388

Discovery Range Summary.............................................................................................................. 388

Managing Include Ranges.......................................................................................................... 388

View Filters........................................................................................................................................ 389

Alerts..................................................................................................................................................389

Remote Tasks....................................................................................................................................390

Custom URL .....................................................................................................................................390

System Update Tasks........................................................................................................................390

Attributes Tab....................................................................................................................................390

Templates.......................................................................................................................................... 391

Compute Pools................................................................................................................................. 391

17

Repurpose and Bare Metal .........................................................................................................391

Compute Pool............................................................................................................................. 391

Devices........................................................................................................................................ 392

Virtual I/O Pools................................................................................................................................392

Virtual I/O Pool............................................................................................................................392

Devices with Identities................................................................................................................392

Compliance by Template................................................................................................................. 393

Device Compliance.......................................................................................................................... 393

31 Tutorials........................................................................................................... 394

32 Using OpenManage Essentials Command Line Interface.......................395

Launching the OpenManage Essentials Command Line Interface................................................ 395

Creating a Discovery Profile Input File.............................................................................................395

Specifying IPs, Ranges, or Host names Using XML or CSV Files.....................................................397

Specifying Input Files in PowerShell.................................................................................................397

Command Line Interface Commands.............................................................................................398

Creating a Discovery Range....................................................................................................... 398

Removing a Discovery Range.....................................................................................................398

Creating a Discovery Range Group............................................................................................399

Removing a Discovery Range Group.........................................................................................399

Editing a Discovery Range..........................................................................................................399

Editing a Discovery Range Group..............................................................................................400

Enabling a Discovery Range or Discovery Range Group..........................................................400

Disabling a Discovery Range or Discovery Range Group..........................................................401

Creating a Discovery Exclude Range......................................................................................... 401

Removing a Discovery Exclude Range.......................................................................................401

Running Discovery, Inventory, and Status Polling Tasks...........................................................402

Removing a Device.....................................................................................................................402

Retrieving the Status Execution Progress of a Discovery Range..............................................403

Stopping a Running Discovery Range or Group....................................................................... 403

Creating a Custom Device Group..............................................................................................403

Adding Devices to a Custom Group..........................................................................................404

Deleting a Group........................................................................................................................ 404

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About OpenManage Essentials

OpenManage Essentials is a hardware management application that provides a comprehensive view of

Dell systems, devices, and components in the enterprise’s network. With OpenManage Essentials, a web-

based and one‑to‑many systems management application for Dell systems and other devices, you can:

• Discover and inventory the system.

• Monitor the health of the system.

• View and manage system alerts.

• Perform system updates and remote tasks.

• View hardware inventory and compliance reports.

• Deploy or re-provision a server or chassis.

• Manage the configuration baseline of a server or chassis.

• Manage the virtual I/O identity of a server.

What is New in This Release

• Ability to manage the virtual I/O identity of a server (stateless deployment).

• Ability to automatically discover the blade servers and IOA switches in a chassis while discovering the

chassis using the Chassis (CMC) Discovery — All Components device type filter within the Guided

Wizard.

• Added support for deploying Dell OEM servers and managing the configuration baseline.

• Pop-up notifications to indicate the completion of a task.

• Ability to preview the attributes of a device configuration template that will not be applied

successfully.

• Availability of the system update task wizard that allows you to select non-compliant systems and the

applicable update packages.

• Availability of processor information and iDRAC performance reports.

• Support for upgrade from OpenManage Essentials version 1.3, 2.0, or 2.0.1 to version 2.1.

• Ability to update the inventory collector component through the Dell Solutions portal.

• Ability to select systems running OMSA as targets for the firmware and driver inventory task.

• Ability to automatically purge downloaded packages based on your preference.

• Enhancements:

– Reorganization of links on the Settings portal.

– Grouping of NAS Clusters and HA Clusters device groups in the device tree.

– Grouping of reports on the Reports portal.

– Availability of response action messages for certain incoming alerts.

– Addition of a button that opens the context-sensitive menu in the device tree nodes and other

portals that support the tree-view format.

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– Ability to open the device details and associated application launch points using the context-menu

of an alert.

NOTE: For a complete list of supported device models, see the Dell OpenManage Essentials Version

2.1 Support Matrix at dell.com/openmanagemanuals.

Other Information You May Need

In addition to this guide, you may require the following documents:

Document Description Availability

Dell OpenManage

Essentials Support

Matrix

Lists the devices supported by

OpenManage Essentials.

dell.com/OpenManageManuals

Dell OpenManage

Essentials Readme

Provides information about known

issues and workarounds in

OpenManage Essentials.

Dell OpenManage

Mobile User’s Guide

Provides information about installing

and using the OpenManage Mobile

application.

Dell License Manager

User's Guide

Provides information about

managing licenses and

troubleshooting the License

Manager.

Dell Repository

Manager User's Guide

Provides information about using the

Repository Manager to manage

system updates.

Dell OpenManage

Essentials REST API

Guide

Provides information about

integrating OpenManage Essentials

using Representational State Transfer

(REST) APIs and also includes

examples of using REST APIs to

perform common tasks.

dell.com/OpenManageManuals or

DellTechCenter.com/OME

Dell SupportAssist

User's Guide

Provides information about installing,

configuring, using, and

troubleshooting SupportAssist.

dell.com/ServiceabilityTools

Troubleshooting Tool

online help

Provides information about using the

tool, related protocols, devices, and

so on.

Integrated with the Troubleshooting

Tool. To launch the online help from

the Troubleshooting Tool, click the ?

icon.

Dell OpenManage

Essentials MIB Import

Utility online help

Provides information about the tool,

importing and removing MIBs,

troubleshooting procedures, and so

on.

Integrated with the MIB Import Utility.

To launch the online help from the MIB

Import Utility, click the ? icon.

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Dell OpenManage Essentials Version 2.1 User guide

Dell OpenManage Essentials Version 2.1 User guide

Related papers

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