Dell EMC OpenManage Essentials Version 2.3 User guide

Dell EMC OpenManage Essentials Version 2.3

User's Guide

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

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2017 - 10

Rev. A02

Contents

1 About OpenManage Essentials.......................................................................................19

What is New in This Release............................................................................................................................................. 19

Other information you may need...................................................................................................................................... 20

Contacting Dell.................................................................................................................................................................20

2 Installing OpenManage Essentials................................................................................. 22

Installation Prerequisites and Minimum Requirements.......................................................................................................22

Terms and Conditions for Using Relational Database Management Systems....................................................................22

Minimum Login Roles for Microsoft SQL Server...............................................................................................................23

Database Size and Scalability............................................................................................................................................23

Downloading OpenManage Essentials.............................................................................................................................. 24

Installing OpenManage Essentials.....................................................................................................................................24

Custom Setup Installation...........................................................................................................................................25

Setting Up OpenManage Essentials Database on a Remote SQL Server..........................................................................26

Retargeting the OpenManage Essentials Database.......................................................................................................... 26

Backing Up the OpenManage Essentials Database.....................................................................................................26

Restoring the OpenManage Essentials Database........................................................................................................27

Creating a New User in SQL Server............................................................................................................................27

Connecting to the OpenManage Essentials Database................................................................................................ 28

Installing OpenManage Essentials on a Domain Controller................................................................................................ 28

Installing OpenManage Essentials on a Domain Controller With a Remote Database..................................................29

Installing OpenManage Essentials on a Domain Controller With a Local Database .....................................................30

Adding Users to the OpenManage Essentials User Groups........................................................................................ 30

Enabling SQL Server and Windows Authentication Mode in SQL Server ................................................................... 31

Verifying SQL Server TCP or IP Status ...................................................................................................................... 31

Installing SupportAssist Enterprise.................................................................................................................................... 31

Installing Repository Manager...........................................................................................................................................32

Installing License Manager................................................................................................................................................33

Upgrading OpenManage Essentials.................................................................................................................................. 33

After upgrading to OpenManage Essentials 2.3..........................................................................................................34

Recreating Chassis Template......................................................................................................................................35

Recreating Chassis Baseline....................................................................................................................................... 35

Uninstalling OpenManage Essentials................................................................................................................................ 36

Migrating IT Assistant to OpenManage Essentials............................................................................................................36

3 Getting Started With OpenManage Essentials...............................................................37

Launching OpenManage Essentials.................................................................................................................................. 37

Conguring OpenManage Essentials................................................................................................................................ 37

Discovery Wizard Conguration....................................................................................................................................... 38

Conguring Discovery Settings........................................................................................................................................ 38

Using the OpenManage Essentials Home Portal...............................................................................................................39

OpenManage Essentials Heading Banner......................................................................................................................... 40

Customizing Portals......................................................................................................................................................... 40

Displaying Additional Available Reports and Graphs...........................................................................................................41

Drilling Down Charts and Reports for More Information..............................................................................................41

Saving and Loading the Portal Layout.............................................................................................................................. 42

Updating the Portal Data..................................................................................................................................................42

Hiding Graphs and Reports Components..........................................................................................................................42

Rearranging or Resizing Graphs and Reports—Components........................................................................................... 43

Filtering Data....................................................................................................................................................................43

Search Bar....................................................................................................................................................................... 43

Search Items.............................................................................................................................................................. 44

Search Drop-Down List.............................................................................................................................................. 44

Selection Actions........................................................................................................................................................44

Map View—Home Portal................................................................................................................................................. 45

Viewing the User Information........................................................................................................................................... 45

Logging On As a Dierent User........................................................................................................................................45

Using the Update Available Notication Icon....................................................................................................................46

Using the Warranty Scoreboard Notication Icon.............................................................................................................46

4 OpenManage Essentials Home Portal — Reference......................................................47

Dashboard........................................................................................................................................................................ 47

Home Portal Reports..................................................................................................................................................47

Device by Status........................................................................................................................................................ 48

Alerts by Severity....................................................................................................................................................... 48

Discovered Versus Inventoried Devices...................................................................................................................... 48

Task Status.................................................................................................................................................................49

Schedule View..................................................................................................................................................................49

Schedule View Settings..............................................................................................................................................49

Device Warranty Report...................................................................................................................................................50

Map View Interface—Home Portal...................................................................................................................................51

5 Discovering and Inventorying Devices........................................................................... 52

Supported Devices, Protocols, and Features Matrix—SNMP, WMI, and Ws-Man............................................................52

Supported Devices, Protocols, and Features Matrix—IPMI, CLI, and SSH.......................................................................55

Supported Storage Devices, Protocols, and Features Matrix............................................................................................ 57

Setting Up and Conguring VMware ESXi 5.................................................................................................................... 58

Legend and Denitions.....................................................................................................................................................59

Using the Discovery and Inventory Portal.........................................................................................................................59

Protocol Support Matrix for Discovery.............................................................................................................................60

Protocol Support Matrix for System Update.................................................................................................................... 60

Devices Not Reporting Service Tag...................................................................................................................................61

Creating a Discovery and Inventory Task...........................................................................................................................61

Changing the Default SNMP Port.............................................................................................................................. 62

Discovering and Inventorying Dell Devices Using WS-Man Protocol With a Root Certicate......................................63

Discovering a Chassis and its Components Using the Guided Wizard...............................................................................64

Excluding Ranges.............................................................................................................................................................65

Viewing Congured Discovery and Inventory Ranges.......................................................................................................65

Scheduling Discovery....................................................................................................................................................... 65

Discovery Speed Slider...............................................................................................................................................66

Multithreading............................................................................................................................................................66

Scheduling Inventory........................................................................................................................................................66

Conguring Status Polling Frequency............................................................................................................................... 67

Task Pop-Up Notications................................................................................................................................................67

Conguring Task Pop-Up Notications.......................................................................................................................67

Enabling or Disabling Task Pop-Up Notications.........................................................................................................68

6 Discovery And Inventory — Reference......................................................................... 69

Discovery and Inventory Portal Page Options...................................................................................................................69

Discovery and Inventory Portal.........................................................................................................................................69

Last Discovery and Inventory..................................................................................................................................... 70

Discovered Versus Inventoried Devices...................................................................................................................... 70

Task Status..................................................................................................................................................................71

Viewing Device Summary..................................................................................................................................................71

Viewing Device Summary Filter Options......................................................................................................................71

Add Discovery Range....................................................................................................................................................... 72

Discovery Conguration................................................................................................................................................... 72

Discovery Conguration Options................................................................................................................................ 72

Device Type Filtering.........................................................................................................................................................73

ICMP Conguration.......................................................................................................................................................... 74

ICMP Conguration Options.......................................................................................................................................74

SNMP Conguration.........................................................................................................................................................74

SNMP Conguration Options.....................................................................................................................................75

WMI Conguration........................................................................................................................................................... 76

WMI Conguration Options........................................................................................................................................76

Storage Conguration.......................................................................................................................................................76

Storage Conguration Options................................................................................................................................... 76

WS-Man Conguration.....................................................................................................................................................76

WS-Man Conguration Options..................................................................................................................................77

SSH Conguration............................................................................................................................................................77

SSH Conguration Options.........................................................................................................................................77

IPMI Conguration............................................................................................................................................................78

IPMI Conguration Options........................................................................................................................................ 78

Discovery Range Action....................................................................................................................................................79

Summary..........................................................................................................................................................................79

Add Exclude Range.......................................................................................................................................................... 79

Add Exclude Range Options....................................................................................................................................... 79

Discovery Schedule..........................................................................................................................................................80

Viewing Discovery Conguration................................................................................................................................80

Discovery Schedule Settings......................................................................................................................................80

Inventory Schedule........................................................................................................................................................... 81

Inventory Schedule Settings........................................................................................................................................81

Status Schedule................................................................................................................................................................81

Status Polling Schedule Settings................................................................................................................................ 82

Discovery Ranges.............................................................................................................................................................82

Exclude Ranges................................................................................................................................................................83

7 Managing Devices......................................................................................................... 84

Viewing Devices............................................................................................................................................................... 84

Device Summary Page............................................................................................................................................... 84

Nodes and Symbols Description.................................................................................................................................86

Device Details.............................................................................................................................................................86

Viewing Device Inventory..................................................................................................................................................87

Viewing Alerts Summary...................................................................................................................................................87

Viewing System Event Logs..............................................................................................................................................87

Searching for Devices...................................................................................................................................................... 88

Creating a New Group......................................................................................................................................................88

Adding Devices to a New Group.......................................................................................................................................88

Adding Devices to an Existing Group................................................................................................................................89

Hiding a Group................................................................................................................................................................. 89

Deleting a Group.............................................................................................................................................................. 89

Single Sign-On................................................................................................................................................................. 89

Creating a Custom URL................................................................................................................................................... 90

Launching the Custom URL....................................................................................................................................... 90

Conguring Warranty Email Notications......................................................................................................................... 90

Conguring Warranty Scoreboard Notications................................................................................................................ 91

Conguring Warranty Pop-Up Notications...................................................................................................................... 91

Conguring Warranty Update Settings..............................................................................................................................91

Using Map View............................................................................................................................................................... 92

Map Providers............................................................................................................................................................93

Conguring Map Settings...........................................................................................................................................94

General Navigation and Zooming................................................................................................................................94

Home View.................................................................................................................................................................95

Tool Tip...................................................................................................................................................................... 95

Selecting a Device on Map View................................................................................................................................ 95

Health and Connection Status....................................................................................................................................96

Multiple Devices at the Same Location.......................................................................................................................96

Setting a Home View..................................................................................................................................................96

Viewing All Map Locations.......................................................................................................................................... 97

Adding a Device to the Map....................................................................................................................................... 97

Moving a Device Location Using the Edit Location Details Option..............................................................................98

Importing Licensed Devices........................................................................................................................................98

Using the Map View Search Bar.................................................................................................................................99

Removing All Map Locations......................................................................................................................................101

Editing a Map Location..............................................................................................................................................101

Removing a Map Location......................................................................................................................................... 101

Exporting All Device Locations..................................................................................................................................102

PowerEdge FX Chassis View.......................................................................................................................................... 102

Tool Tip and Device Selection................................................................................................................................... 102

Overlays....................................................................................................................................................................103

Right-Click Actions................................................................................................................................................... 104

Navigation Trail......................................................................................................................................................... 104

Support For PowerEdge FX Chassis Sleds..................................................................................................................... 104

VLAN Conguration Management..................................................................................................................................104

Requirements for VLAN Conguration Management................................................................................................104

Viewing the VLAN Conguration Inventory...............................................................................................................105

Assigning VLAN IDs.................................................................................................................................................. 105

Resetting all VLAN IDs..............................................................................................................................................106

Setting the Default VLAN ID Values..........................................................................................................................106

Dell NAS Appliance Support............................................................................................................................................107

OEM Device Support...................................................................................................................................................... 107

8 Devices — Reference.................................................................................................. 108

Viewing Inventory........................................................................................................................................................... 108

Viewing Alerts...........................................................................................................................................................108

Viewing Hardware Logs.................................................................................................................................................. 109

Hardware Log Details................................................................................................................................................109

VLAN Conguration........................................................................................................................................................109

VLAN Conguration Task.................................................................................................................................................110

Task Results..................................................................................................................................................................... 111

Alert Filters...................................................................................................................................................................... 112

Viewing Non-Compliant Systems ....................................................................................................................................112

Non-Compliant Systems............................................................................................................................................112

Device Search..................................................................................................................................................................113

Query Results............................................................................................................................................................ 114

Creating Device Group.....................................................................................................................................................114

Device Group Conguration.......................................................................................................................................114

Device Selection........................................................................................................................................................114

Summary — Group Conguration............................................................................................................................. 115

Map View Interface—Devices Tab.................................................................................................................................. 115

Devices at this location..............................................................................................................................................116

Map Settings............................................................................................................................................................. 117

9 Deployment and Reprovisioning....................................................................................118

OpenManage Essentials—Server Conguration Management License.......................................................................... 119

Licensable Servers.....................................................................................................................................................119

Purchasing License....................................................................................................................................................119

Deploying the License................................................................................................................................................119

Verifying License Information.....................................................................................................................................119

Viewing Unlicensed Server Targets............................................................................................................................119

Device Requirements for Deployment and Compliance Tasks......................................................................................... 120

Getting Started for Device Conguration Deployment.....................................................................................................121

Overview of Bare Metal Deployment............................................................................................................................... 121

Viewing the Deployment Portal........................................................................................................................................121

Conguring the Deployment File Share............................................................................................................................121

Adding Devices to the Repurpose and Bare Metal Devices Group.................................................................................. 122

Creating a Device Deployment Template.........................................................................................................................122

Creating a Device Deployment Template from a Device Conguration File................................................................123

Creating a Device Deployment Template From a Reference Device.......................................................................... 123

Managing Device Deployment Templates........................................................................................................................124

Viewing the Device Deployment Template Attributes................................................................................................124

Cloning a Device Deployment Template.................................................................................................................... 125

Editing a Device Deployment Template..................................................................................................................... 125

Exporting a Device Deployment Template.................................................................................................................126

Deploying a Device Deployment Template—Bare Metal Deployment..............................................................................126

Creating a Chassis Deployment Template from a Chassis............................................................................................... 128

Managing Chassis Deployment Templates...................................................................................................................... 129

Viewing the Chassis Deployment Template Attributes...............................................................................................130

Exporting a Chassis Deployment Template................................................................................................................130

Cloning a Chassis Deployment Template...................................................................................................................130

Deploying a Chassis Infrastructure Template...................................................................................................................130

Deploying IOA Conguration Template............................................................................................................................ 132

IOA Operational Modes and the Deployment Task Status......................................................................................... 133

Deploying a Network ISO Image......................................................................................................................................134

Removing Devices From the Repurpose and Bare Metal Devices Group.........................................................................135

Auto Deploying Device Congurations............................................................................................................................ 135

Conguring Auto Deployment Settings.....................................................................................................................135

Setting Up Device Conguration Auto Deployment—Bare Metal Deployment..........................................................136

Managing Auto Deployment Credentials................................................................................................................... 138

Adding a Discovery Range for Auto Deployment.......................................................................................................139

Removing Devices From an Auto Deployment Task...................................................................................................139

Importing Device Specic Attributes...............................................................................................................................139

Import File Requirements................................................................................................................................................ 140

Exporting Device Specic Attributes...............................................................................................................................140

Viewing the Deployment Tasks....................................................................................................................................... 140

Managing the Virtual Input-Output Identities of a Server—Stateless Deployment.......................................................... 141

Overview of Stateless Deployment..................................................................................................................................141

Virtual Input-Output Pools.............................................................................................................................................. 142

Creating a Virtual Input-Output Pool.........................................................................................................................142

Editing a Virtual Input-Output Pool........................................................................................................................... 145

Viewing the Denitions of a Virtual Input-Output Pool .............................................................................................145

Renaming a Virtual Input-Output Pool...................................................................................................................... 146

Deleting a Virtual Input-Output Pool......................................................................................................................... 146

Viewing the Virtual Input-Output Identities Assigned or Deployed on a Device......................................................... 146

Compute Pools................................................................................................................................................................147

Creating a Compute Pool.......................................................................................................................................... 147

Deploying a Device Conguration Template—Stateless Deployment........................................................................ 148

Automatic Locking of a Compute Pool......................................................................................................................150

Unlocking a Compute Pool.........................................................................................................................................151

Editing the Denitions of a Compute Pool................................................................................................................. 151

Viewing the Denitions of a Compute Pool ...............................................................................................................151

Removing a Server From a Compute Pool................................................................................................................ 152

Renaming a Compute Pool........................................................................................................................................152

Deleting a Compute Pool.......................................................................................................................................... 152

Replacing a Server....................................................................................................................................................152

Reclaiming Deployed Virtual Input-Output Identities of a Server...............................................................................154

Reclaiming Assigned Virtual Input-Output Identities..................................................................................................154

Setting Up Device Conguration Auto Deployment—Stateless Deployment............................................................ 155

Viewing the Prole—Last Deployed Attributes......................................................................................................... 157

Known Limitations for Stateless Deployment.................................................................................................................. 157

Additional Information..................................................................................................................................................... 157

10 Deployment – Reference............................................................................................159

Icons and Descriptions....................................................................................................................................................160

Repurpose and Bare Metal Devices................................................................................................................................. 161

Auto Deployment............................................................................................................................................................ 162

Tasks...............................................................................................................................................................................162

Task Execution History....................................................................................................................................................163

Device Conguration Template Details............................................................................................................................163

IOA VLAN Attributes.......................................................................................................................................................164

Device Conguration Setup Wizard................................................................................................................................ 165

File Share Settings....................................................................................................................................................165

Add Devices to Repurpose and Bare Metal Device Group.........................................................................................165

Create Template Wizard..................................................................................................................................................165

Create Virtual Input-Output Pool Wizard........................................................................................................................ 166

Name and Description...............................................................................................................................................166

Ethernet Identities.................................................................................................................................................... 166

FCoE Node Name Identities......................................................................................................................................167

FCoE Port Name Identities........................................................................................................................................167

iSCSI IQN Identities.................................................................................................................................................. 168

Summary.................................................................................................................................................................. 169

Virtual Input-Output Pools.............................................................................................................................................. 169

Virtual Input-Output Pool Summary................................................................................................................................169

Summary...................................................................................................................................................................170

Devices with Identities.............................................................................................................................................. 170

Create Compute Pool Wizard...........................................................................................................................................171

Name and Description................................................................................................................................................171

Select Template......................................................................................................................................................... 171

Select ISO Location................................................................................................................................................... 171

Select Virtual Input-Output Pool............................................................................................................................... 172

Select Devices.......................................................................................................................................................... 172

Edit Attributes...........................................................................................................................................................172

Summary...................................................................................................................................................................177

Compute Pool Summary..................................................................................................................................................177

Compute Pool Details......................................................................................................................................................178

Server Details..................................................................................................................................................................178

Deploy Template Wizard..................................................................................................................................................179

Name and Deploy Options.........................................................................................................................................179

Select Template........................................................................................................................................................ 179

Select Devices..........................................................................................................................................................180

Select ISO Location.................................................................................................................................................. 180

Select Virtual Input-Output Pool................................................................................................................................181

Edit Attributes........................................................................................................................................................... 181

Options.....................................................................................................................................................................185

Set Schedule............................................................................................................................................................ 186

Preview.....................................................................................................................................................................186

Summary...................................................................................................................................................................187

Setup Auto Deployment Wizard......................................................................................................................................188

Select Deploy Options...............................................................................................................................................188

Select Template........................................................................................................................................................ 188

Select ISO Location.................................................................................................................................................. 189

Select Virtual Input-Output Pool...............................................................................................................................189

Import Service Tags or Node IDs.............................................................................................................................. 190

Edit Attributes.......................................................................................................................................................... 190

Execution Credentials............................................................................................................................................... 194

Summary.................................................................................................................................................................. 196

Manage Auto Deployment Credentials............................................................................................................................196

Credentials................................................................................................................................................................196

Devices..................................................................................................................................................................... 197

Replace Server Wizard....................................................................................................................................................197

Name........................................................................................................................................................................ 197

Source and Target.....................................................................................................................................................198

Review Source Attributes......................................................................................................................................... 198

Options.................................................................................................................................................................... 200

Credentials................................................................................................................................................................201

Summary.................................................................................................................................................................. 201

Reclaim Identities Wizard............................................................................................................................................... 202

Name....................................................................................................................................................................... 202

Select Devices......................................................................................................................................................... 202

Identity Assignments................................................................................................................................................203

Options.................................................................................................................................................................... 203

Credentials...............................................................................................................................................................204

Summary..................................................................................................................................................................204

11 Managing Server Conguration Baseline.................................................................... 205

Viewing the Device Compliance Portal...........................................................................................................................205

Getting Started for Device Conguration Compliance....................................................................................................205

Device Conguration Compliance Overview.................................................................................................................. 206

Conguring the Credentials and Device Conguration Inventory Schedule.................................................................... 206

Viewing the Device Conguration Inventory...................................................................................................................207

Creating a Device Compliance Baseline For the Servers and Chassis.............................................................................207

Associating Target Devices to a Baseline........................................................................................................................208

Viewing the Device Compliance Status..........................................................................................................................208

Remediating Non-Compliant Devices.............................................................................................................................208

Viewing the Compliance Tasks....................................................................................................................................... 209

Viewing Backed-up Prole............................................................................................................................................. 209

Replacing Server from Backup Prole.............................................................................................................................210

12 Conguration – Reference.......................................................................................... 211

Device Compliance......................................................................................................................................................... 212

Device Compliance Graph.........................................................................................................................................212

Device Compliance Table.......................................................................................................................................... 212

Tasks...............................................................................................................................................................................212

Task Execution History....................................................................................................................................................213

Associate Devices To a Baseline Wizard..........................................................................................................................214

Select Baseline..........................................................................................................................................................214

Select Devices.......................................................................................................................................................... 214

Make Devices Compliant.................................................................................................................................................214

Name........................................................................................................................................................................ 214

Select Devices.......................................................................................................................................................... 214

Options.....................................................................................................................................................................215

Set Schedule............................................................................................................................................................ 215

Summary.................................................................................................................................................................. 216

Conguration Inventory Schedule Wizard....................................................................................................................... 216

Inventory Credentials................................................................................................................................................ 216

Schedule................................................................................................................................................................... 217

Backed-Up Devices.........................................................................................................................................................217

Devices Table............................................................................................................................................................ 217

Attributes Table.........................................................................................................................................................218

13 Viewing Inventory Reports..........................................................................................219

Choosing Predened Reports......................................................................................................................................... 219

Predened Reports...................................................................................................................................................219

Filtering Report Data......................................................................................................................................................222

Exporting Reports..........................................................................................................................................................222

14 Reports — Reference................................................................................................ 223

Server Inventory Reports............................................................................................................................................... 223

Agent and Alert Summary........................................................................................................................................ 224

Agent Health Status.................................................................................................................................................225

Server Overview...................................................................................................................................................... 225

Field Replaceable Unit Information........................................................................................................................... 226

Hard Drive Information............................................................................................................................................. 226

iDRAC Performance Minimum or Maximum............................................................................................................. 227

iDRAC Performance Average or Peak...................................................................................................................... 228

Memory Information.................................................................................................................................................228

Modular Enclosure Information.................................................................................................................................229

NIC Information........................................................................................................................................................229

PCI Device Information............................................................................................................................................ 230

Processor Information..............................................................................................................................................230

Storage Controller Information..................................................................................................................................231

Virtual Disk Information.............................................................................................................................................231

Server Conguration Reports..........................................................................................................................................231

Server Components and Versions............................................................................................................................ 232

BIOS Conguration.................................................................................................................................................. 232

iDRAC Network Conguration..................................................................................................................................233

Device Conguration Compliance.............................................................................................................................234

Baseline Association.................................................................................................................................................234

Assigned Identity Attributes..................................................................................................................................... 234

All Identity Attributes................................................................................................................................................235

Warranty and License Reports....................................................................................................................................... 235

Warranty Information............................................................................................................................................... 236

License Information..................................................................................................................................................236

Virtualization Reports..................................................................................................................................................... 237

ESX Information....................................................................................................................................................... 237

HyperV Information.................................................................................................................................................. 237

Asset Reports................................................................................................................................................................ 238

Asset Acquisition Information................................................................................................................................... 238

Asset Maintenance Information................................................................................................................................239

Asset Support Information....................................................................................................................................... 240

Device Location Information.....................................................................................................................................240

15 Viewing Warranty Reports......................................................................................... 242

Extending Warranty........................................................................................................................................................242

16 Managing Alerts.........................................................................................................243

Viewing Alerts and Alert Categories............................................................................................................................... 243

Viewing Alert Logs....................................................................................................................................................243

Understanding the Alert Types................................................................................................................................. 243

Viewing Internal Alerts..............................................................................................................................................244

Viewing Alert Categories.......................................................................................................................................... 244

Viewing Alert Source Details.....................................................................................................................................244

Viewing Previously Congured Alert Actions.................................................................................................................. 244

Viewing Application Launch Alert Action.................................................................................................................. 244

Viewing E-Mail Alert Action......................................................................................................................................245

Viewing Alert Ignore Action...................................................................................................................................... 245

Viewing Alert Trap Forward Action........................................................................................................................... 245

Handling Alerts...............................................................................................................................................................245

Flagging an Alert...................................................................................................................................................... 245

Creating and Editing a New View............................................................................................................................. 245

Conguring Alert Actions............................................................................................................................................... 246

Setting Up E-mail Notication..................................................................................................................................246

Ignoring Alerts.......................................................................................................................................................... 247

Running a Custom Script..........................................................................................................................................247

Forwarding Alerts.....................................................................................................................................................248

Forwarding Alerts Use Case Scenarios.....................................................................................................................248

Working With Sample Alert Action Use Cases................................................................................................................249

Use Cases in Alert Actions....................................................................................................................................... 249

Conguring Alert Log Settings....................................................................................................................................... 249

Renaming Alert Categories and Alert Sources................................................................................................................250

Alert Pop-Up Notications.............................................................................................................................................250

Conguring Alert Pop-Up Notications....................................................................................................................250

Enabling or Disabling Alert Pop-Up Notications.......................................................................................................251

Managing MIB Files.........................................................................................................................................................251

Importing MIBs......................................................................................................................................................... 251

Importing the MIB File..............................................................................................................................................252

Removing the MIB File from OpenManage Essentials.............................................................................................. 252

Managing Traps..............................................................................................................................................................253

Customizing Trap Denitions....................................................................................................................................253

Resetting Built-in Trap Denitions............................................................................................................................ 253

Conguring SNMP V3 Traps.................................................................................................................................... 254

17 Alerts — Reference................................................................................................... 255

Alert Logs.......................................................................................................................................................................255

Predened Alert View Filters....................................................................................................................................256

Alert Logs Fields.......................................................................................................................................................256

Alert Details..............................................................................................................................................................257

Alert Log Settings...........................................................................................................................................................257

Alert View Filters............................................................................................................................................................258

Alert Filter Name......................................................................................................................................................258

Severity....................................................................................................................................................................258

Acknowledgement................................................................................................................................................... 259

Summary — Alert View Filter.................................................................................................................................. 259

Alert Actions.................................................................................................................................................................. 259

Name and Description..............................................................................................................................................260

Severity Association.................................................................................................................................................260

Application Launch Conguration.............................................................................................................................260

E-Mail Conguration................................................................................................................................................ 262

Trap Forwarding....................................................................................................................................................... 262

SNMP V3 Conguration...........................................................................................................................................263

SNMP V3 Conguration Wizard...............................................................................................................................263

Category and Sources Association........................................................................................................................... 264

Device Association................................................................................................................................................... 264

Date and Time Range...............................................................................................................................................265

Alert Action — Duplicate Alert Correlation...............................................................................................................265

Summary — Alert Action Details..............................................................................................................................265

Alert Categories............................................................................................................................................................. 266

Alert Categories Options..........................................................................................................................................266

Edit Trap Denitions................................................................................................................................................. 267

Alert Source................................................................................................................................................................... 268

Manage MIBs.................................................................................................................................................................269

Manage MIBs Pane..................................................................................................................................................269

Manage Traps Pane..................................................................................................................................................269

Import MIB...............................................................................................................................................................269

Remove MIB............................................................................................................................................................. 271

Troubleshooting MIB Import......................................................................................................................................271

Manage Traps................................................................................................................................................................. 271

Custom Trap Denitions............................................................................................................................................271

Reset Built-in Trap Denitions...................................................................................................................................272

18 Updating Server BIOS, Firmware, Drivers, and Applications....................................... 274

Viewing the System Update Page...................................................................................................................................274

Understanding Server BIOS Firmware and Drivers Sources............................................................................................275

Choosing the Right Source for Updates.........................................................................................................................275

Selecting an Update Catalog Source.............................................................................................................................. 275

Viewing Comparison Results.......................................................................................................................................... 275

Viewing Compliant Servers.......................................................................................................................................276

Viewing Non-Compliant Systems............................................................................................................................. 276

Viewing Non-Inventoried Systems............................................................................................................................276

Viewing Systems With Issues and Resolutions..........................................................................................................276

System Update Use Case Scenarios...............................................................................................................................276

Applying System Updates Using the Non-Compliant Systems Tab................................................................................. 278

Viewing Updated Status...........................................................................................................................................280

Applying System Updates Using the System Update Task Wizard..................................................................................280

Updating Firmware, BIOS, and Drivers Without OMSA.................................................................................................. 282

View Active Catalog....................................................................................................................................................... 282

Issues and Resolutions Use Case Scenarios................................................................................................................... 282

Conguring the Settings for Automatic Purging of Downloaded Files............................................................................ 283

19 System Update — Reference.................................................................................... 284

Filter Options..................................................................................................................................................................284

System Update.............................................................................................................................................................. 285

Compliance Report.................................................................................................................................................. 285

Compliant Systems...................................................................................................................................................287

Non-Compliant Systems...........................................................................................................................................287

System Update Task.................................................................................................................................................288

Non-Inventoried Systems.........................................................................................................................................289

Inventory Systems....................................................................................................................................................289

All System Update Tasks.......................................................................................................................................... 290

Issues and Resolutions............................................................................................................................................. 290

Task Execution History.............................................................................................................................................290

Select a Catalog Source..................................................................................................................................................291

Dell Update Package.................................................................................................................................................291

OpenManage Server Update Utility.......................................................................................................................... 291

Repository Manager..................................................................................................................................................291

View Active Catalog........................................................................................................................................................291

20 Managing Remote Tasks............................................................................................293

About Remote Tasks...................................................................................................................................................... 293

Managing Command Line Task.......................................................................................................................................293

Managing RACADM Command Line Tasks...............................................................................................................294

Managing Generic Command Line Task....................................................................................................................294

Managing Server Power Options................................................................................................................................... 296

Deploying Server Administrator......................................................................................................................................296

Supported Windows and Linux Packages................................................................................................................. 297

Arguments............................................................................................................................................................... 298

Deploying iDRAC Service Module...................................................................................................................................298

Supported Windows and Linux Packages.................................................................................................................299

Collecting Firmware and Driver Inventory.......................................................................................................................300

Updating the inventory collector component.................................................................................................................. 301

Working With Sample Remote Tasks Use Cases............................................................................................................. 301

Use Cases in Remote Tasks......................................................................................................................................302

Device Capability Matrix.................................................................................................................................................303

21 Remote Tasks — Reference.......................................................................................306

Remote Tasks Home...................................................................................................................................................... 306

Remote Tasks ................................................................................................................................................................307

All Tasks................................................................................................................................................................... 307

Task Execution History.............................................................................................................................................308

Server Power Options..............................................................................................................................................308

Deployment Task.......................................................................................................................................................310

Command Line Task........................................................................................................................................................312

Remote Server Administrator Command...................................................................................................................312

Generic Command.................................................................................................................................................... 314

IPMI Command.........................................................................................................................................................315

RACADM Command Line..........................................................................................................................................316

Firmware and Driver Inventory Collection Task................................................................................................................318

22 Managing Security Settings...................................................................................... 320

Using Security Roles and Permissions............................................................................................................................ 320

Microsoft Windows Authentication.................................................................................................................................321

Assigning User Rights..................................................................................................................................................... 321

Using Custom SSL Certicates—Optional......................................................................................................................321

Conguring IIS Services............................................................................................................................................321

Supported Protocols and Ports in OpenManage Essentials.............................................................................................321

Supported Protocols and Ports on Management Stations........................................................................................322

Supported Protocols and Ports on Managed Nodes.................................................................................................322

23 Troubleshooting.........................................................................................................324

OpenManage Essentials Troubleshooting Tool................................................................................................................324

Troubleshooting Procedures........................................................................................................................................... 324

Troubleshooting Inventory........................................................................................................................................ 324

Troubleshooting Device Discovery............................................................................................................................325

Troubleshooting Receiving SNMP Traps ..................................................................................................................325

Troubleshooting Discovery of Windows Server 2008–Based Servers...................................................................... 326

Troubleshooting SNMP Traps for ESX or ESXi Versions 3.5, 4.x, or 5.0....................................................................326

Troubleshooting Problems With Microsoft Internet Explorer.....................................................................................326

Troubleshooting Map View....................................................................................................................................... 327

24 Frequently Asked Questions......................................................................................328

Installation .....................................................................................................................................................................328

Upgrade......................................................................................................................................................................... 328

Tasks..............................................................................................................................................................................329

Optional Command Line Settings.............................................................................................................................329

Customization Parameters....................................................................................................................................... 330

MSI Return Code...................................................................................................................................................... 331

E-mail Alert Action......................................................................................................................................................... 332

Discovery....................................................................................................................................................................... 332

Inventory........................................................................................................................................................................335

System Update.............................................................................................................................................................. 336

Managing Device Congurations.................................................................................................................................... 337

Device Group Permissions.............................................................................................................................................. 337

Device Group Permissions Portal..............................................................................................................................337

Remote and System Update Tasks...........................................................................................................................338

Custom Device Groups............................................................................................................................................ 338

Deployment and Conguration Compliance..............................................................................................................338

Deployment and Conguration Compliance....................................................................................................................338

Logs............................................................................................................................................................................... 339

Log Levels................................................................................................................................................................340

Backup and Restore.......................................................................................................................................................340

Troubleshooting..............................................................................................................................................................340

25 Managing Device Group Permissions.........................................................................342

Adding Users to the OmeSiteAdministrators Role.......................................................................................................... 342

Assigning Device Groups to a User.................................................................................................................................343

Removing Users From the OmeSiteAdministrators Role.................................................................................................343

26 OpenManage Mobile Settings................................................................................... 345

Enabling or Disabling Alert Notications For OpenManage Mobile................................................................................. 345

Enabling or Disabling OpenManage Mobile Subscribers................................................................................................. 345

Deleting an OpenManage Mobile Subscriber..................................................................................................................346

Viewing the Alert Notication Service Status.................................................................................................................346

Notication Service Status.......................................................................................................................................346

Viewing the OpenManage Mobile Subscriber Information.............................................................................................. 347

Mobile Subscriber Information..................................................................................................................................347

Troubleshooting OpenManage Mobile............................................................................................................................ 348

27 Settings — Reference...............................................................................................349

Alert Settings.................................................................................................................................................................349

Custom URL Settings.................................................................................................................................................... 350

Deployment Settings......................................................................................................................................................350

Device Tree Settings......................................................................................................................................................350

Discovery Settings..........................................................................................................................................................351

Email Settings................................................................................................................................................................ 352

General Settings.............................................................................................................................................................352

Task Settings..................................................................................................................................................................353

Warranty Notication Settings.......................................................................................................................................354

Permissions....................................................................................................................................................................355

Common Tasks........................................................................................................................................................ 355

Manage Device Group Permissions..........................................................................................................................355

Device Groups for Tasks and Patch Targeting.......................................................................................................... 355

Purge Download Settings...............................................................................................................................................356

28 Logs — Reference.................................................................................................... 357

User Interface Logs........................................................................................................................................................ 357

Application Logs.............................................................................................................................................................358

29 Dell Solutions............................................................................................................ 359

30 Right-Click Actions................................................................................................... 360

Schedule View............................................................................................................................................................... 360

Device Status................................................................................................................................................................. 361

Discovery Range Summary.............................................................................................................................................361

Managing Include Ranges......................................................................................................................................... 361

View Filters.................................................................................................................................................................... 362

Alerts............................................................................................................................................................................. 362

Remote Tasks.................................................................................................................................................................363

Custom URL ................................................................................................................................................................. 363

System Update Tasks.....................................................................................................................................................363

Attributes Tab.................................................................................................................................................................363

Templates.......................................................................................................................................................................364

Compute Pools...............................................................................................................................................................364

Repurpose and Bare Metal ......................................................................................................................................364

Compute Pool.......................................................................................................................................................... 364

Devices.................................................................................................................................................................... 364

Virtual Input-Output Pools............................................................................................................................................. 365

Virtual I/O Pool........................................................................................................................................................ 365

Devices with Identities............................................................................................................................................. 365

Compliance by Template................................................................................................................................................ 365

Device Compliance.........................................................................................................................................................366

31 Tutorials..................................................................................................................... 367

32 Using OpenManage Essentials Command Line Interface........................................... 368

Launching the OpenManage Essentials Command Line Interface.................................................................................. 368

Creating a Discovery Prole Input File............................................................................................................................368

Specifying IPs, Ranges, or Host names Using XML or CSV Files....................................................................................369

Specifying Input Files in PowerShell............................................................................................................................... 370

Command Line Interface Commands..............................................................................................................................370

Creating a Discovery Range..................................................................................................................................... 370

Removing a Discovery Range....................................................................................................................................371

Creating a Discovery Range Group............................................................................................................................371

Removing a Discovery Range Group......................................................................................................................... 371

Editing a Discovery Range.........................................................................................................................................371

Editing a Discovery Range Group............................................................................................................................. 372

Enabling a Discovery Range or Discovery Range Group........................................................................................... 372

Disabling a Discovery Range or Discovery Range Group...........................................................................................373

Creating a Discovery Exclude Range........................................................................................................................ 373

Removing a Discovery Exclude Range......................................................................................................................373

Running Discovery, Inventory, and Status Polling Tasks............................................................................................ 373

Removing a Device...................................................................................................................................................374

Retrieving the Status Execution Progress of a Discovery Range.............................................................................. 374

Stopping a Running Discovery Range or Group........................................................................................................ 375

Creating a Custom Device Group............................................................................................................................. 375

Adding Devices to a Custom Group..........................................................................................................................375

Deleting a Group.......................................................................................................................................................376

About OpenManage Essentials

OpenManage Essentials is a hardware management application that provides a comprehensive view of systems, devices, and

components in the enterprise’s network. With OpenManage Essentials, a web-based and one‑to‑many systems management

application for systems and other devices, you can:

• Discover and inventory the system.

• Monitor the health of the system.

• View and manage system alerts.

• Perform system updates and remote tasks.

• View hardware inventory and compliance reports.

• Deploy or re-provision a server, chassis, or an I/O Aggregator (IOA).

• Manage the conguration baseline of a server or chassis.

• Manage the virtual I/O identity of a server.

What is New in This Release

• Support for simplied device conguration deployment and conguration compliance features by separating deployment

templates and conguration baseline.

• Enhancement in the chassis conguration baseline and deployment template with additional conguration settings for

compliance, deployment, and export features.

• Provision to remediate conguration drift against the server and chassis baselines.

• Provision to backup and restore proles for the servers which are not managed by stateless feature of OpenManage Essentials.

• Support for SNMPv3-based discovery and events.

• Simplied modular infrastructure conguration management by combining chassis and IOA congurations.

• Support for editing the deployment template for boot congurations, network interface settings, and IOA VLAN attributes.

• Support for the following devices:

– 14th generation PowerEdge servers

– Additional models of networking, storage, and Disk Backup devices

– VxRail and XC converged infrastructure

• Enhancements:

– Increase in the time interval of the Alert Ignore Action to ignore duplicate alerts to a maximum of 24 hours.

– Ability to save the purged alerts after the maximum size of alerts log is reached.

– More information in both inventory and hard drive information report to identify if a hard drive is self-encryption capable or

Self-Encrypting Drive (SED).

– Enabling OpenManage Essentials to be used in data centers where the Internet Control Message Protocol (ICMP) ping is

blocked.

– Enabling the device type-based discovery in the guided wizard.

– Enabling rediscovery of server or chassis by conguring the static IPv4 address during the conguration deployment task.

– Enabling support of Programmable MUX (PMUX) mode for VLAN conguration and VLAN deployment features on IOAs.

– Capability to export the discovery ranges.

– Ability to view the virtual I/O pool size of the I/O identity types during the creation of a virtual I/O pool.

– Capability to purge older task execution history records when the limit is exceeded.

– New capabilities and enhancements on the REST interface.

NOTE: For a complete list of supported device models, see the

Dell EMC OpenManage Essentials Version 2.3 Support

Matrix

at dell.com/openmanagemanuals.

Other information you may need

In addition to this guide, you may require the following documents:

Table 1. Other information you may need

Document Description Availability

Dell EMC OpenManage

Essentials Support Matrix

Lists the devices supported by OpenManage

Essentials.

1. Visit dell.com/OpenManageManuals.

2. Click OpenManage Essentials, and select

the required version of OpenManage

Essentials.

3. Click Manuals & documents to access

these documents.

Dell EMC OpenManage

Essentials Readme

Provides information about known issues and

workarounds in OpenManage Essentials.

Dell EMC OpenManage

Mobile User’s Guide

Provides information about installing and using

the OpenManage Mobile application.

Dell EMC License Manager

User's Guide

Provides information about managing licenses

and troubleshooting the License Manager.

Dell EMC Repository

Manager User's Guide

Provides information about using the

Repository Manager to manage system

updates.

Dell EMC OpenManage

Essentials REST API Guide

Provides information about integrating

OpenManage Essentials using

Representational State Transfer (REST) APIs

and also includes examples of using REST APIs

to perform common tasks.

dell.com/OpenManageManuals or

DellTechCenter.com/OME

Dell EMC SupportAssist

Enterprise User's Guide

Provides information about installing,

conguring, using, and troubleshooting

SupportAssist Enterprise.

dell.com/ServiceabilityTools

Troubleshooting Tool online

help

Provides information about using the tool,

related protocols, devices, and so on.

Integrated with the Troubleshooting Tool. To

launch the online help from the Troubleshooting

Tool, click the ? icon.

Dell EMC OpenManage

Essentials MIB Import Utility

online help

Provides information about the tool, importing

and removing MIBs, troubleshooting

procedures, and so on.

Integrated with the MIB Import Utility. To launch

the online help from the MIB Import Utility, click

the ? icon.

Contacting Dell

NOTE: If you do not have an active Internet connection, you can nd contact information on your purchase invoice,

packing slip, bill, or Dell product catalog.

Dell EMC OpenManage Essentials Version 2.3 User guide

Related papers

Other documents