Dell EMC OpenManage Essentials Version 2.4 User guide

Dell EMC OpenManage Essentials Version 2.4

User's Guide

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

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2018 - 03

Rev. A01

Contents

1 About OpenManage Essentials.......................................................................................19

New in this release............................................................................................................................................................ 19

Other information you may need...................................................................................................................................... 20

Contacting Dell.................................................................................................................................................................20

2 Installing OpenManage Essentials..................................................................................21

Installation prerequisites and minimum requirements......................................................................................................... 21

Terms and conditions for using Relational Database Management Systems...................................................................... 21

Minimum login roles for Microsoft SQL Server................................................................................................................. 22

Recommended database size...........................................................................................................................................22

Downloading OpenManage Essentials.............................................................................................................................. 23

Installing OpenManage Essentials.....................................................................................................................................23

Custom Setup Installation...........................................................................................................................................24

Setting up OpenManage Essentials Database on a Remote SQL Server.......................................................................... 25

Retargeting the OpenManage Essentials Database.......................................................................................................... 25

Backing up the OpenManage Essentials Database..................................................................................................... 25

Restoring the OpenManage Essentials Database....................................................................................................... 26

Creating a new user in SQL Server.............................................................................................................................26

Connecting to the OpenManage Essentials Database................................................................................................ 27

Installing OpenManage Essentials on a domain controller................................................................................................. 27

Installing OpenManage Essentials on a domain controller with a remote database..................................................... 28

Installing OpenManage Essentials on a domain controller with a local database ........................................................ 29

Adding users to the OpenManage Essentials user groups.......................................................................................... 29

Enabling SQL Server and Windows Authentication Mode in SQL Server .................................................................. 30

Verifying SQL Server TCP or IP Status ..................................................................................................................... 30

Installing SupportAssist Enterprise................................................................................................................................... 30

Installing Repository Manager........................................................................................................................................... 31

Installing License Manager................................................................................................................................................32

Upgrading OpenManage Essentials.................................................................................................................................. 32

Reconguring OpenManage Essentials version 2.4 after upgrading............................................................................33

Recreating chassis template.......................................................................................................................................34

Recreating chassis baseline........................................................................................................................................ 34

Uninstalling OpenManage Essentials................................................................................................................................ 35

Migrating IT Assistant to OpenManage Essentials............................................................................................................35

3 Getting started with OpenManage Essentials................................................................36

Launching OpenManage Essentials.................................................................................................................................. 36

Conguring OpenManage Essentials................................................................................................................................36

Conguring the Discovery Wizard.....................................................................................................................................37

Conguring Discovery Settings.........................................................................................................................................37

Using the OpenManage Essentials Home Portal...............................................................................................................38

OpenManage Essentials Heading Banner......................................................................................................................... 39

3

Customizing the portals................................................................................................................................................... 39

Displaying additional reports and graphs...........................................................................................................................40

Drilling down charts and reports for more information................................................................................................40

Saving and loading the portal layout..................................................................................................................................41

Updating the portal data................................................................................................................................................... 41

Hiding graphs and reports—Components.........................................................................................................................41

Rearranging or resizing graphs and reports—Components.............................................................................................. 42

Filtering data.................................................................................................................................................................... 42

Using the Search Bar........................................................................................................................................................42

Searching items..........................................................................................................................................................43

Using the search drop-down list.................................................................................................................................43

Search results and the default actions........................................................................................................................43

Map View—Home Portal................................................................................................................................................. 44

Viewing the user information............................................................................................................................................44

Logging in as a dierent user............................................................................................................................................44

Using the Update Available Notication Icon.................................................................................................................... 45

Using the Warranty Scoreboard Notication Icon.............................................................................................................45

4 OpenManage Essentials Home Portal — Reference......................................................46

Dashboard........................................................................................................................................................................46

Home Portal Reports..................................................................................................................................................46

Device by Status.........................................................................................................................................................47

Alerts by Severity....................................................................................................................................................... 47

Discovered Versus Inventoried Devices...................................................................................................................... 47

Task Status.................................................................................................................................................................48

Schedule View..................................................................................................................................................................48

Schedule View Settings..............................................................................................................................................48

Device Warranty Report...................................................................................................................................................49

Map View Interface—Home Portal.................................................................................................................................. 50

5 Discovering and inventorying devices............................................................................ 51

Supported devices, protocols, and features matrix—SNMP, WMI, and WS-Man..............................................................51

Supported devices, protocols, and features matrix—IPMI, CLI, and SSH.........................................................................54

Supported storage devices, protocols, and features matrix.............................................................................................. 56

Setting up and conguring VMware ESXi 5......................................................................................................................57

Legend and denitions..................................................................................................................................................... 58

Using the Discovery and Inventory Portal.........................................................................................................................58

Protocol support matrix for discovery.............................................................................................................................. 59

Protocol support matrix for system update...................................................................................................................... 59

Devices not reporting Service Tag....................................................................................................................................60

Creating a discovery and inventory task...........................................................................................................................60

Changing the default SNMP port................................................................................................................................61

Discovering and inventorying devices by using WS-Man protocol with a root certicate............................................62

Discovering a chassis and its components by using the Guided Wizard............................................................................63

Excluding ranges.............................................................................................................................................................. 64

Viewing congured discovery and inventory ranges......................................................................................................... 64

4

Scheduling discovery........................................................................................................................................................64

Discovery Speed Slider...............................................................................................................................................65

Multithreading............................................................................................................................................................65

Scheduling inventory........................................................................................................................................................65

Conguring status polling frequency................................................................................................................................ 66

Task pop-up notications................................................................................................................................................. 66

Conguring task pop-up notications.........................................................................................................................66

Enabling or disabling task pop-up notications........................................................................................................... 67

6 Discovery And Inventory — Reference......................................................................... 68

Discovery and Inventory Portal Page Options...................................................................................................................68

Discovery and Inventory Portal.........................................................................................................................................68

Last Discovery and Inventory..................................................................................................................................... 69

Discovered Versus Inventoried Devices...................................................................................................................... 69

Task Status.................................................................................................................................................................70

Viewing Device Summary................................................................................................................................................. 70

Viewing Device Summary Filter Options..................................................................................................................... 70

Add Discovery Range........................................................................................................................................................ 71

Discovery Conguration.................................................................................................................................................... 71

Discovery Conguration Options.................................................................................................................................71

Device Type Filtering.........................................................................................................................................................72

ICMP Conguration..........................................................................................................................................................73

ICMP Conguration Options.......................................................................................................................................73

SNMP Conguration........................................................................................................................................................ 73

SNMP Conguration Options..................................................................................................................................... 74

WMI Conguration........................................................................................................................................................... 75

WMI Conguration Options........................................................................................................................................75

Storage Conguration...................................................................................................................................................... 75

Storage Conguration Options................................................................................................................................... 75

WS-Man Conguration.....................................................................................................................................................75

WS-Man Conguration Options..................................................................................................................................76

SSH Conguration............................................................................................................................................................76

SSH Conguration Options.........................................................................................................................................76

IPMI Conguration............................................................................................................................................................77

IPMI Conguration Options.........................................................................................................................................77

Discovery Range Action....................................................................................................................................................78

Summary.......................................................................................................................................................................... 78

Add Exclude Range...........................................................................................................................................................78

Add Exclude Range Options....................................................................................................................................... 78

Discovery Schedule.......................................................................................................................................................... 79

Viewing Discovery Conguration................................................................................................................................ 79

Discovery Schedule Settings...................................................................................................................................... 79

Inventory Schedule...........................................................................................................................................................80

Inventory Schedule Settings.......................................................................................................................................80

Status Schedule............................................................................................................................................................... 80

Status Polling Schedule Settings.................................................................................................................................81

5

Discovery Ranges..............................................................................................................................................................81

Exclude Ranges................................................................................................................................................................82

7 Managing devices..........................................................................................................83

Viewing devices................................................................................................................................................................83

Device Summary Page............................................................................................................................................... 83

Nodes and symbols description..................................................................................................................................85

Device details............................................................................................................................................................. 85

Viewing device inventory..................................................................................................................................................86

Viewing alerts summary................................................................................................................................................... 86

Viewing noncompliant devices associated with a catalog baseline.................................................................................... 87

Viewing noncompliant devices associated with a conguration baseline...........................................................................87

Viewing System Event Logs..............................................................................................................................................87

Searching for Devices.......................................................................................................................................................87

Creating a New Group......................................................................................................................................................88

Adding Devices to a New Group.......................................................................................................................................88

Adding Devices to an Existing Group................................................................................................................................88

Hiding a Group................................................................................................................................................................. 88

Deleting a Group.............................................................................................................................................................. 89

Associating a catalog baseline to custom device groups...................................................................................................89

Disassociating a catalog baseline from custom device groups.................................................................................... 89

Single Sign-On................................................................................................................................................................. 89

Creating a Custom URL................................................................................................................................................... 90

Launching the Custom URL....................................................................................................................................... 90

Conguring Warranty Email Notications......................................................................................................................... 90

Conguring Warranty Scoreboard Notications................................................................................................................ 91

Conguring Warranty Pop-Up Notications......................................................................................................................91

Conguring Warranty Update Settings..............................................................................................................................91

Using Map View............................................................................................................................................................... 92

Map Providers............................................................................................................................................................93

Conguring Map Settings...........................................................................................................................................94

General Navigation and Zooming................................................................................................................................94

Home View.................................................................................................................................................................95

Tool Tip...................................................................................................................................................................... 95

Selecting a Device on Map View................................................................................................................................ 95

Health and Connection Status....................................................................................................................................96

Multiple Devices at the Same Location.......................................................................................................................96

Setting a Home View..................................................................................................................................................96

Viewing All Map Locations.......................................................................................................................................... 97

Adding a Device to the Map....................................................................................................................................... 97

Moving a Device Location Using the Edit Location Details Option..............................................................................98

Importing Licensed Devices........................................................................................................................................98

Using the Map View Search Bar.................................................................................................................................99

Removing All Map Locations......................................................................................................................................101

Editing a Map Location.............................................................................................................................................. 101

Removing a Map Location......................................................................................................................................... 101

6

Exporting All Device Locations..................................................................................................................................102

PowerEdge FX Chassis View.......................................................................................................................................... 102

Tool Tip and Device Selection................................................................................................................................... 102

Overlays....................................................................................................................................................................103

Right-Click Actions................................................................................................................................................... 104

Navigation Trail......................................................................................................................................................... 104

Support For PowerEdge FX Chassis Sleds..................................................................................................................... 104

VLAN Conguration Management..................................................................................................................................104

Requirements for VLAN Conguration Management................................................................................................ 104

Viewing the VLAN Conguration Inventory...............................................................................................................105

Assigning VLAN IDs.................................................................................................................................................. 105

Resetting all VLAN IDs..............................................................................................................................................106

Setting the Default VLAN ID Values..........................................................................................................................106

Dell NAS Appliance Support............................................................................................................................................107

OEM Device Support...................................................................................................................................................... 107

8 Devices — Reference.................................................................................................. 108

Viewing Inventory........................................................................................................................................................... 108

Viewing Alerts...........................................................................................................................................................108

Viewing Hardware Logs.................................................................................................................................................. 109

Hardware Log Details................................................................................................................................................109

VLAN Conguration........................................................................................................................................................109

VLAN Conguration Task.................................................................................................................................................110

Task Results..................................................................................................................................................................... 111

Alert Filters...................................................................................................................................................................... 112

Viewing noncompliant systems—Devices .......................................................................................................................112

Non-Compliant Firmware and Drivers........................................................................................................................ 112

Non-Compliant Congurations.................................................................................................................................. 113

Device Search..................................................................................................................................................................113

Query Results............................................................................................................................................................ 114

Creating Device Group.....................................................................................................................................................114

Device Group Conguration.......................................................................................................................................115

Device Selection........................................................................................................................................................115

Summary — Group Conguration............................................................................................................................. 116

Map View Interface—Devices Tab.................................................................................................................................. 116

Devices at this location.............................................................................................................................................. 117

Map Settings............................................................................................................................................................. 117

9 Deployment and reprovisioning.....................................................................................118

Server Conguration Management license...................................................................................................................... 119

Licensable servers..................................................................................................................................................... 119

Purchasing license..................................................................................................................................................... 119

Deploying the license.................................................................................................................................................119

Verifying license information......................................................................................................................................119

Viewing unlicensed server targets.............................................................................................................................120

Device requirements for deployment and compliance tasks............................................................................................ 120

7

Getting started for device conguration deployment.......................................................................................................121

Overview of bare-metal deployment................................................................................................................................121

Viewing the Deployment Portal.......................................................................................................................................122

Conguring the deployment le share.............................................................................................................................122

Adding devices to the repurpose and bare-metal devices group..................................................................................... 122

Creating a device deployment template.......................................................................................................................... 123

Creating a device deployment template from a device conguration le...................................................................123

Creating a device deployment template from a reference device.............................................................................. 124

Managing device deployment templates......................................................................................................................... 125

Viewing the device deployment template attributes..................................................................................................125

Cloning a device deployment template......................................................................................................................125

Editing a device deployment template.......................................................................................................................126

Exporting a device deployment template.................................................................................................................. 126

Deploying a device deployment template—Bare-metal deployment................................................................................127

Creating a chassis deployment template from a chassis..................................................................................................129

Managing chassis deployment templates........................................................................................................................130

Viewing the chassis deployment template attributes................................................................................................ 130

Exporting a chassis deployment template.................................................................................................................130

Cloning a chassis deployment template..................................................................................................................... 131

Deploying a chassis infrastructure template.....................................................................................................................131

Deploying IOA conguration template............................................................................................................................. 133

IOA operational modes and the deployment task status............................................................................................134

Deploying a network ISO image...................................................................................................................................... 134

Removing devices from the repurpose and bare-metal devices group............................................................................ 135

Auto deploying device congurations..............................................................................................................................135

Conguring Auto Deployment Settings..................................................................................................................... 136

Setting up device conguration auto deployment—Bare-metal deployment.............................................................136

Managing Auto Deployment Credentials................................................................................................................... 139

Adding a Discovery Range for Auto Deployment.......................................................................................................139

Removing Devices From an Auto Deployment Task.................................................................................................. 140

Importing Device Specic Attributes...............................................................................................................................140

Import File Requirements................................................................................................................................................140

Exporting Device Specic Attributes............................................................................................................................... 141

Viewing the Deployment Tasks........................................................................................................................................ 141

Managing the Virtual Input-Output Identities of a Server—Stateless Deployment.......................................................... 141

Overview of Stateless Deployment................................................................................................................................. 142

Virtual Input-Output Pools.............................................................................................................................................. 142

Creating a Virtual Input-Output Pool.........................................................................................................................143

Editing a Virtual Input-Output Pool........................................................................................................................... 146

Viewing the Denitions of a Virtual Input-Output Pool .............................................................................................146

Renaming a Virtual Input-Output Pool...................................................................................................................... 146

Deleting a Virtual Input-Output Pool..........................................................................................................................147

Viewing the Virtual Input-Output Identities Assigned or Deployed on a Device......................................................... 147

Compute Pools................................................................................................................................................................147

Creating a Compute Pool..........................................................................................................................................148

8

Deploying a device conguration template—Stateless deployment.......................................................................... 149

Automatic Locking of a Compute Pool.......................................................................................................................151

Unlocking a Compute Pool.........................................................................................................................................151

Editing the Denitions of a Compute Pool.................................................................................................................152

Viewing the Denitions of a Compute Pool .............................................................................................................. 152

Removing a Server From a Compute Pool................................................................................................................ 152

Renaming a Compute Pool........................................................................................................................................153

Deleting a Compute Pool.......................................................................................................................................... 153

Replacing a Server....................................................................................................................................................153

Reclaiming Deployed Virtual Input-Output Identities of a Server...............................................................................154

Reclaiming Assigned Virtual Input-Output Identities................................................................................................. 155

Setting up device conguration auto deployment—Stateless deployment............................................................... 155

Viewing the Prole—Last Deployed Attributes......................................................................................................... 157

Known limitations for stateless deployment.................................................................................................................... 158

Additional Information.....................................................................................................................................................158

10 Deployment – Reference............................................................................................159

Icons and Descriptions....................................................................................................................................................160

Repurpose and Bare Metal Devices................................................................................................................................. 161

Auto Deployment............................................................................................................................................................ 162

Tasks...............................................................................................................................................................................162

Task Execution History....................................................................................................................................................163

Device Conguration Template Details............................................................................................................................ 163

IOA VLAN Attributes.......................................................................................................................................................164

Device Conguration Setup Wizard................................................................................................................................ 165

File Share Settings....................................................................................................................................................165

Add devices to repurpose and bare-metal devices group..........................................................................................165

Create Template Wizard..................................................................................................................................................165

Create Virtual Input-Output Pool Wizard........................................................................................................................ 166

Name and Description...............................................................................................................................................166

Ethernet Identities.................................................................................................................................................... 166

FCoE Node Name Identities......................................................................................................................................167

FCoE Port Name Identities........................................................................................................................................167

iSCSI IQN Identities.................................................................................................................................................. 168

Summary.................................................................................................................................................................. 169

Virtual Input-Output Pools.............................................................................................................................................. 169

Virtual Input-Output Pool Summary................................................................................................................................169

Summary...................................................................................................................................................................170

Devices with Identities.............................................................................................................................................. 170

Create Compute Pool Wizard...........................................................................................................................................171

Name and Description................................................................................................................................................171

Select Template......................................................................................................................................................... 171

Select ISO Location................................................................................................................................................... 171

Select Virtual Input-Output Pool............................................................................................................................... 172

Select Devices.......................................................................................................................................................... 172

Edit Attributes...........................................................................................................................................................172

9

Summary...................................................................................................................................................................177

Compute Pool Summary..................................................................................................................................................177

Compute Pool Details......................................................................................................................................................178

Server Details..................................................................................................................................................................178

Deploy Template Wizard..................................................................................................................................................179

Name and Deploy Options.........................................................................................................................................179

Select Template........................................................................................................................................................ 179

Select Devices..........................................................................................................................................................180

Select ISO Location.................................................................................................................................................. 180

Select Virtual Input-Output Pool................................................................................................................................181

Edit Attributes........................................................................................................................................................... 181

Options.....................................................................................................................................................................185

Set Schedule............................................................................................................................................................ 186

Preview.....................................................................................................................................................................186

Summary...................................................................................................................................................................187

Setup Auto Deployment Wizard......................................................................................................................................188

Select Deploy Options...............................................................................................................................................188

Select Template........................................................................................................................................................ 188

Select ISO Location.................................................................................................................................................. 189

Select Virtual Input-Output Pool...............................................................................................................................189

Import Service Tags or Node IDs.............................................................................................................................. 190

Edit Attributes.......................................................................................................................................................... 190

Execution Credentials............................................................................................................................................... 194

Summary.................................................................................................................................................................. 196

Manage Auto Deployment Credentials............................................................................................................................196

Credentials................................................................................................................................................................196

Devices..................................................................................................................................................................... 197

Replace Server Wizard....................................................................................................................................................197

Name........................................................................................................................................................................ 197

Source and Target.....................................................................................................................................................198

Review Source Attributes......................................................................................................................................... 198

Options.................................................................................................................................................................... 200

Credentials................................................................................................................................................................201

Summary.................................................................................................................................................................. 201

Reclaim Identities Wizard............................................................................................................................................... 202

Name....................................................................................................................................................................... 202

Select Devices......................................................................................................................................................... 202

Identity Assignments................................................................................................................................................203

Options.................................................................................................................................................................... 203

Credentials...............................................................................................................................................................204

Summary..................................................................................................................................................................204

11 Managing server conguration baseline..................................................................... 205

Viewing the Device Compliance Portal...........................................................................................................................205

Getting started for device conguration compliance......................................................................................................205

Device conguration compliance overview.....................................................................................................................206

10

Conguring the credentials and device conguration inventory schedule.......................................................................206

Viewing the device conguration inventory.................................................................................................................... 207

Creating a device compliance baseline for servers and chassis.......................................................................................207

Associating target devices with a baseline..................................................................................................................... 208

Viewing compliance status of devices............................................................................................................................208

Remediating noncompliant devices................................................................................................................................ 208

Viewing compliance tasks.............................................................................................................................................. 209

Viewing server backup proles.......................................................................................................................................209

Replacing a server from backup prole........................................................................................................................... 210

12 Conguration – Reference.......................................................................................... 211

Device Compliance......................................................................................................................................................... 212

Device Compliance Graph.........................................................................................................................................212

Device Compliance Table.......................................................................................................................................... 212

Tasks...............................................................................................................................................................................212

Task Execution History....................................................................................................................................................213

Associate Devices To a Baseline Wizard..........................................................................................................................214

Select Baseline..........................................................................................................................................................214

Select Devices.......................................................................................................................................................... 214

Make Devices Compliant.................................................................................................................................................214

Name........................................................................................................................................................................ 214

Select Devices.......................................................................................................................................................... 214

Options.....................................................................................................................................................................215

Set Schedule............................................................................................................................................................ 215

Summary.................................................................................................................................................................. 216

Conguration Inventory Schedule Wizard....................................................................................................................... 216

Inventory Credentials................................................................................................................................................ 216

Schedule................................................................................................................................................................... 217

Backed-Up Devices.........................................................................................................................................................217

Devices Table............................................................................................................................................................ 217

Attributes Table.........................................................................................................................................................218

13 Viewing inventory reports...........................................................................................219

Choosing predened reports...........................................................................................................................................219

Predened reports.................................................................................................................................................... 219

Filtering report data........................................................................................................................................................222

Exporting reports........................................................................................................................................................... 222

14 Reports — Reference................................................................................................ 223

Server Inventory Reports............................................................................................................................................... 223

Agent and Alert Summary........................................................................................................................................ 224

Agent Health Status.................................................................................................................................................225

Server Overview...................................................................................................................................................... 225

Field Replaceable Unit Information........................................................................................................................... 226

Hard Drive Information............................................................................................................................................. 226

iDRAC Performance Minimum or Maximum............................................................................................................. 227

11

iDRAC Performance Average or Peak...................................................................................................................... 228

Memory Information.................................................................................................................................................228

Modular Enclosure Information.................................................................................................................................229

NIC Information........................................................................................................................................................229

PCI Device Information............................................................................................................................................ 230

Processor Information..............................................................................................................................................230

Storage Controller Information..................................................................................................................................231

Virtual Disk Information............................................................................................................................................. 231

Server Conguration Reports..........................................................................................................................................231

Server Components and Versions............................................................................................................................ 232

BIOS Conguration.................................................................................................................................................. 232

iDRAC Network Conguration..................................................................................................................................233

Device Conguration Compliance.............................................................................................................................234

Baseline Association.................................................................................................................................................234

Assigned Identity Attributes..................................................................................................................................... 234

All Identity Attributes................................................................................................................................................235

Warranty and License Reports....................................................................................................................................... 235

Warranty Information............................................................................................................................................... 236

License Information..................................................................................................................................................236

Virtualization Reports..................................................................................................................................................... 237

ESX Information....................................................................................................................................................... 237

HyperV Information.................................................................................................................................................. 237

Asset Reports................................................................................................................................................................ 238

Asset Acquisition Information...................................................................................................................................238

Asset Maintenance Information................................................................................................................................239

Asset Support Information....................................................................................................................................... 240

Device Location Information.....................................................................................................................................240

15 Viewing warranty reports........................................................................................... 242

Extending warranty........................................................................................................................................................ 242

16 Managing alerts......................................................................................................... 243

Viewing alerts and alert categories.................................................................................................................................243

Viewing alert logs..................................................................................................................................................... 243

Understanding alert types........................................................................................................................................ 243

Viewing internal alerts.............................................................................................................................................. 244

Viewing alert categories........................................................................................................................................... 244

Viewing alert source details...................................................................................................................................... 244

Viewing previously congured alert actions.................................................................................................................... 244

Viewing application launch alert action..................................................................................................................... 244

Viewing email alert action.........................................................................................................................................244

Viewing alert ignore action....................................................................................................................................... 245

Viewing alert trap forward action............................................................................................................................. 245

Handling alerts............................................................................................................................................................... 245

Flagging an alert.......................................................................................................................................................245

Creating and editing a new view...............................................................................................................................245

12

Conguring alert actions................................................................................................................................................ 245

Setting up email notications................................................................................................................................... 245

Ignoring alerts.......................................................................................................................................................... 246

Running a custom script...........................................................................................................................................247

Forwarding alerts......................................................................................................................................................247

Forwarding alerts use case scenarios....................................................................................................................... 248

Working with sample alert action use cases................................................................................................................... 248

Use cases in alert actions.........................................................................................................................................248

Conguring alert log settings......................................................................................................................................... 249

Renaming alert categories and alert sources.................................................................................................................. 249

Alert pop-up notications...............................................................................................................................................249

Conguring alert pop-up notications......................................................................................................................250

Enabling or disabling alert pop-up notications........................................................................................................ 250

Managing MIB les........................................................................................................................................................ 250

About importing MIBs............................................................................................................................................... 251

Importing MIBs.........................................................................................................................................................252

Removing MIBs from OpenManage Essentials.........................................................................................................252

Managing traps.............................................................................................................................................................. 252

Customizing trap denitions.....................................................................................................................................252

Resetting built-in trap denitions..............................................................................................................................253

Conguring SNMPv3 traps...................................................................................................................................... 253

17 Alerts — Reference................................................................................................... 255

Alert Logs.......................................................................................................................................................................255

Predened Alert View Filters....................................................................................................................................256

Alert Logs Fields.......................................................................................................................................................256

Alert Details..............................................................................................................................................................257

Alert Log Settings...........................................................................................................................................................257

Alert View Filters............................................................................................................................................................258

Alert Filter Name......................................................................................................................................................258

Severity....................................................................................................................................................................258

Acknowledgement................................................................................................................................................... 259

Summary — Alert View Filter.................................................................................................................................. 259

Alert Actions.................................................................................................................................................................. 259

Name and Description..............................................................................................................................................260

Severity Association.................................................................................................................................................260

Application Launch Conguration.............................................................................................................................260

E-Mail Conguration................................................................................................................................................ 262

Trap Forwarding....................................................................................................................................................... 262

SNMP V3 Conguration...........................................................................................................................................263

SNMP V3 Conguration Wizard...............................................................................................................................263

Category and Sources Association...........................................................................................................................264

Device Association................................................................................................................................................... 264

Date and Time Range...............................................................................................................................................265

Alert Action — Duplicate Alert Correlation...............................................................................................................265

Summary — Alert Action Details..............................................................................................................................265

13

Alert Categories............................................................................................................................................................. 266

Alert Categories Options..........................................................................................................................................266

Edit Trap Denitions................................................................................................................................................. 267

Alert Source................................................................................................................................................................... 268

Manage MIBs.................................................................................................................................................................269

Manage MIBs Pane..................................................................................................................................................269

Manage Traps Pane..................................................................................................................................................269

Import MIB...............................................................................................................................................................269

Remove MIB............................................................................................................................................................. 271

Troubleshooting MIB Import......................................................................................................................................271

Manage Traps................................................................................................................................................................. 271

Custom Trap Denitions............................................................................................................................................271

Reset Built-in Trap Denitions...................................................................................................................................272

18 Updating Server BIOS, Firmware, Drivers, and Applications....................................... 274

Viewing the System Update page...................................................................................................................................274

Understanding Server BIOS Firmware and Drivers Sources............................................................................................275

Choosing the Right Source for Updates......................................................................................................................... 275

Selecting an Update Catalog Source.............................................................................................................................. 275

Viewing Comparison Results.......................................................................................................................................... 275

Viewing Compliant Servers.......................................................................................................................................276

Viewing Non-Compliant Systems............................................................................................................................. 276

Viewing Non-Inventoried Systems............................................................................................................................276

Viewing Systems With Issues and Resolutions..........................................................................................................276

System Update Use Case Scenarios...............................................................................................................................276

Applying System Updates Using the Non-Compliant Systems Tab................................................................................. 278

Viewing Updated Status...........................................................................................................................................280

Applying System Updates Using the System Update Task Wizard..................................................................................280

Updating Firmware, BIOS, and Drivers Without OMSA.................................................................................................. 282

View Default Catalog......................................................................................................................................................282

Issues and Resolutions Use Case Scenarios................................................................................................................... 282

Conguring the Settings for Automatic Purging of Downloaded Files............................................................................ 283

Creating a catalog baseline.............................................................................................................................................283

19 System Update — Reference.................................................................................... 284

Filter Options..................................................................................................................................................................284

System Update.............................................................................................................................................................. 285

Compliance Report.................................................................................................................................................. 285

Compliant Systems...................................................................................................................................................287

Non-Compliant Firmware and Drivers.......................................................................................................................287

System Update Task.................................................................................................................................................288

Non-Inventoried Systems.........................................................................................................................................290

Inventory Systems................................................................................................................................................... 290

All System Update Tasks.......................................................................................................................................... 290

Issues and Resolutions............................................................................................................................................. 290

Task Execution History..............................................................................................................................................291

14

Select a Catalog Source..................................................................................................................................................291

Dell Update Package................................................................................................................................................ 292

OpenManage Server Update Utility..........................................................................................................................292

Repository Manager.................................................................................................................................................292

View Default Catalog......................................................................................................................................................292

List of Catalog Baselines................................................................................................................................................ 292

Create Catalog Baseline wizard................................................................................................................................293

Baseline Details.............................................................................................................................................................. 293

20 Managing remote tasks............................................................................................. 294

About remote tasks........................................................................................................................................................294

Managing Command Line Task.......................................................................................................................................294

Managing RACADM Command Line Tasks...............................................................................................................295

Managing Generic Command Line Task................................................................................................................... 295

Managing Server Power Options....................................................................................................................................297

Deploying Server Administrator...................................................................................................................................... 297

Supported Windows and Linux Packages.................................................................................................................298

Arguments............................................................................................................................................................... 299

Deploying iDRAC Service Module...................................................................................................................................299

Supported Windows and Linux Packages.................................................................................................................300

Collecting Firmware and Driver Inventory....................................................................................................................... 301

Updating the inventory collector component................................................................................................................. 302

Working With Sample Remote Tasks Use Cases............................................................................................................ 302

Use Cases in Remote Tasks......................................................................................................................................303

Device Capability Matrix.................................................................................................................................................304

21 Remote Tasks — Reference.......................................................................................307

Remote Tasks Home.......................................................................................................................................................307

Remote Tasks ................................................................................................................................................................308

All Tasks................................................................................................................................................................... 308

Task Execution History.............................................................................................................................................309

Server Power Options..............................................................................................................................................309

Deployment Task....................................................................................................................................................... 311

Command Line Task........................................................................................................................................................313

Remote Server Administrator Command...................................................................................................................313

Generic Command....................................................................................................................................................315

IPMI Command.........................................................................................................................................................316

RACADM Command Line..........................................................................................................................................317

Firmware and Driver Inventory Collection Task................................................................................................................319

22 Managing Security Settings.......................................................................................321

Using Security Roles and Permissions.............................................................................................................................321

Microsoft Windows Authentication................................................................................................................................ 322

Assigning User Rights.................................................................................................................................................... 322

Using Custom SSL Certicates—Optional.....................................................................................................................322

Conguring IIS Services........................................................................................................................................... 322

15

Supported Protocols and Ports in OpenManage Essentials............................................................................................ 322

Supported Protocols and Ports on Management Stations........................................................................................323

Supported Protocols and Ports on Managed Nodes.................................................................................................323

Dell OpenManage Framework........................................................................................................................................ 324

23 Troubleshooting.........................................................................................................325

OpenManage Essentials Troubleshooting Tool................................................................................................................325

Troubleshooting Procedures...........................................................................................................................................325

Troubleshooting Inventory........................................................................................................................................ 325

Troubleshooting Device Discovery............................................................................................................................326

Troubleshooting Receiving SNMP Traps ..................................................................................................................326

Troubleshooting Discovery of Windows Server 2008–Based Servers.......................................................................327

Troubleshooting SNMP Traps for ESX or ESXi Versions 3.5, 4.x, or 5.0.................................................................... 327

Troubleshooting Problems With Microsoft Internet Explorer.....................................................................................327

Troubleshooting Map View....................................................................................................................................... 328

24 Frequently Asked Questions......................................................................................329

Installation .....................................................................................................................................................................329

Upgrade......................................................................................................................................................................... 329

Tasks..............................................................................................................................................................................330

Optional Command Line Settings.............................................................................................................................330

Customization Parameters........................................................................................................................................331

MSI Return Code..................................................................................................................................................... 332

E-mail Alert Action......................................................................................................................................................... 333

Discovery....................................................................................................................................................................... 333

Inventory........................................................................................................................................................................336

System Update...............................................................................................................................................................337

Managing Device Congurations....................................................................................................................................338

Device Group Permissions..............................................................................................................................................338

Device Group Permissions Portal..............................................................................................................................338

Remote and System Update Tasks...........................................................................................................................339

Custom Device Groups............................................................................................................................................ 339

Deployment and Conguration Compliance..............................................................................................................339

Deployment and Conguration Compliance....................................................................................................................339

Logs............................................................................................................................................................................... 340

Log Levels.................................................................................................................................................................341

Backup and Restore........................................................................................................................................................341

Troubleshooting.............................................................................................................................................................. 341

25 Managing Device Group Permissions.........................................................................343

Adding Users to the OmeSiteAdministrators Role.......................................................................................................... 343

Assigning Device Groups to a User.................................................................................................................................344

Removing Users From the OmeSiteAdministrators Role.................................................................................................344

26 OpenManage Mobile Settings................................................................................... 346

Enabling or Disabling Alert Notications For OpenManage Mobile................................................................................. 346

16

Enabling or Disabling OpenManage Mobile Subscribers................................................................................................. 346

Deleting an OpenManage Mobile Subscriber..................................................................................................................347

Viewing the Alert Notication Service Status.................................................................................................................347

Notication Service Status.......................................................................................................................................347

Viewing the OpenManage Mobile Subscriber Information..............................................................................................348

Mobile Subscriber Information..................................................................................................................................348

Troubleshooting OpenManage Mobile............................................................................................................................ 349

27 Settings — Reference...............................................................................................350

Alert Settings.................................................................................................................................................................350

Custom URL Settings..................................................................................................................................................... 351

Deployment Settings.......................................................................................................................................................351

Device Tree Settings...................................................................................................................................................... 352

Discovery Settings......................................................................................................................................................... 352

Email Settings................................................................................................................................................................ 353

General Settings............................................................................................................................................................ 353

Task Settings..................................................................................................................................................................354

Warranty Notication Settings.......................................................................................................................................355

Permissions....................................................................................................................................................................356

Common Tasks.........................................................................................................................................................356

Manage Device Group Permissions..........................................................................................................................356

Device Groups for Tasks and Patch Targeting...........................................................................................................357

Purge Download Settings...............................................................................................................................................357

28 Logs — Reference.................................................................................................... 358

User Interface Logs........................................................................................................................................................358

Application Logs.............................................................................................................................................................359

29 Dell Solutions............................................................................................................ 360

30 Right-Click Actions....................................................................................................361

Schedule View................................................................................................................................................................ 361

Device Status.................................................................................................................................................................362

Associate Catalog Baseline.............................................................................................................................................362

Discovery Range Summary............................................................................................................................................ 363

Managing Include Ranges........................................................................................................................................ 363

View Filters.................................................................................................................................................................... 363

Alerts............................................................................................................................................................................. 364

Remote Tasks.................................................................................................................................................................364

Custom URL ................................................................................................................................................................. 364

System Update Tasks.....................................................................................................................................................364

Attributes Tab................................................................................................................................................................ 365

Templates.......................................................................................................................................................................365

Compute Pools.............................................................................................................................................................. 365

Repurpose and Bare Metal ......................................................................................................................................365

Compute Pool.......................................................................................................................................................... 365

17

Devices.................................................................................................................................................................... 366

Virtual Input-Output Pools............................................................................................................................................. 366

Virtual I/O Pool........................................................................................................................................................ 366

Devices with Identities............................................................................................................................................. 366

Compliance by Template.................................................................................................................................................367

Device Compliance.........................................................................................................................................................367

31 Tutorials.....................................................................................................................368

32 Using OpenManage Essentials Command Line Interface........................................... 369

Launching the OpenManage Essentials Command Line Interface.................................................................................. 369

Creating a Discovery Prole Input File............................................................................................................................369

Specifying IPs, Ranges, or Host names Using XML or CSV Files....................................................................................370

Specifying Input Files in PowerShell................................................................................................................................ 371

Command Line Interface Commands.............................................................................................................................. 371

Creating a Discovery Range...................................................................................................................................... 371

Removing a Discovery Range................................................................................................................................... 372

Creating a Discovery Range Group...........................................................................................................................372

Removing a Discovery Range Group........................................................................................................................ 372

Editing a Discovery Range........................................................................................................................................372

Editing a Discovery Range Group............................................................................................................................. 373

Enabling a Discovery Range or Discovery Range Group........................................................................................... 373

Disabling a Discovery Range or Discovery Range Group...........................................................................................374

Creating a Discovery Exclude Range........................................................................................................................ 374

Removing a Discovery Exclude Range...................................................................................................................... 374

Running Discovery, Inventory, and Status Polling Tasks.............................................................................................374

Removing a Device...................................................................................................................................................375

Retrieving the Status Execution Progress of a Discovery Range.............................................................................. 375

Stopping a Running Discovery Range or Group........................................................................................................ 376

Creating a Custom Device Group............................................................................................................................. 376

Adding Devices to a Custom Group..........................................................................................................................376

Deleting a Group.......................................................................................................................................................377

18

1

About OpenManage Essentials

OpenManage Essentials is a hardware management application that provides a comprehensive view of systems, devices, and

components in the enterprise’s network. With OpenManage Essentials, a web-based and one‑to‑many systems management

application for systems and other devices, you can:

• Discover and inventory the system.

• Monitor the health of the system.

• View and manage system alerts.

• Perform system updates and remote tasks.

• View hardware inventory and compliance reports.

• Deploy or re-provision a server, chassis, or an I/O Aggregator (IOA).

• Manage the conguration baseline of a server or chassis.

• Manage the virtual I/O identity of a server.

New in this release

• Supports streaming functionality for the server conguration deployment and conguration compliance tasks.

• Support for the latest models of 14th generation PowerEdge servers and networking devices.

For a complete list of supported device models, see the Dell EMC OpenManage Essentials Support Matrix at dell.com/

openmanagemanuals.

• Ability to create and manage multiple rmware baselines by using the repository manager les.

• Support for associating custom device groups with a rmware baseline.

• Support for generating rmware compliance report of custom device groups and updating noncompliant devices based on a

compliance report.

• REST API enhancements:

– To list and manage discovery ranges for the discovered devices.

– To manage device groups, add and delete devices from the device groups.

– To generate rmware compliance reports of device groups.

– To generate conguration compliance reports of device groups.

– To view additional inventory information such as controllers, physical drives, PSUs, and virtual drive-related information

displayed in OpenManage Essentials GUI.

For more information about integrating OpenManage Essentials using REST APIs, see the Dell EMC OpenManage Essentials

REST API Guide on the support site and Dell TechCenter.

• Enhancements:

– Ability to view conguration compliance reports of device groups.

– Ability to view the number of tasks being run.

19

Other information you may need

Table 1. Other information you may need

Document Description Availability

Dell EMC OpenManage

Essentials Support Matrix

Lists the devices supported by OpenManage

Essentials.

1. Visit dell.com/OpenManageManuals.

2. Click OpenManage Essentials, and select

the required version of OpenManage

Essentials.

3. Click Manuals & documents to access

these documents.

Dell EMC OpenManage

Essentials Readme

Provides information about known issues and

workarounds in OpenManage Essentials.

Dell EMC OpenManage

Mobile User’s Guide

Provides information about installing and using

the OpenManage Mobile application.

Dell EMC License Manager

User's Guide

Provides information about managing licenses

and troubleshooting the License Manager.

Dell EMC Repository

Manager User's Guide

Provides information about using the

Repository Manager to manage system

updates.

Dell EMC OpenManage

Essentials REST API Guide

Provides information about integrating

OpenManage Essentials using

Representational State Transfer (REST) APIs

and also includes examples of using REST APIs

to perform common tasks.

dell.com/OpenManageManuals or

DellTechCenter.com/OME

Dell EMC SupportAssist

Enterprise User's Guide

Provides information about installing,

conguring, using, and troubleshooting

SupportAssist Enterprise.

dell.com/ServiceabilityTools

Troubleshooting Tool online

help

Provides information about using the tool,

related protocols, devices, and so on.

Integrated with the Troubleshooting Tool. To

launch the online help from the Troubleshooting

Tool, click the ? icon.

Dell EMC OpenManage

Essentials MIB Import Utility

online help

Provides information about the tool, importing

and removing MIBs, troubleshooting

procedures, and so on.

Integrated with the MIB Import Utility. To launch

the online help from the MIB Import Utility, click

the ? icon.

Contacting Dell

NOTE: If you do not have an active Internet connection, you can nd contact information on your purchase invoice,

packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some

services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1. Go to Dell.com/support.

2. Select your support category.

3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.

4. Select the appropriate service or support link based on your need.

20

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Dell EMC OpenManage Essentials Version 2.4 User guide

Dell EMC OpenManage Essentials Version 2.4 User guide

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