Dell Latitude 5480/5488 Owner's manual

Category
Notebooks
Type
Owner's manual
Dell Latitude 5480
Owner's Manual
Regulatory Model: P72G
Regulatory Type: P72G001
May 2021
Rev. A03
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2017 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
Chapter 1: Working on your computer........................................................................................... 8
Safety instructions.............................................................................................................................................................. 8
Before working inside your computer.............................................................................................................................8
After working inside your computer................................................................................................................................9
Turning off your computer................................................................................................................................................ 9
Turning off your computer Windows 10.............................................................................................................9
Turning off your computer Windows 7............................................................................................................. 10
Chapter 2: Chassis view............................................................................................................... 11
System front view.............................................................................................................................................................. 11
System back view.............................................................................................................................................................. 12
System side view(left)......................................................................................................................................................12
System side view(Right).................................................................................................................................................. 13
System top view.................................................................................................................................................................14
Bottom view........................................................................................................................................................................ 15
Hot key combination......................................................................................................................................................... 15
Chapter 3: Removing and installing components.......................................................................... 17
Recommended tools.......................................................................................................................................................... 17
Subscriber Identity Module(SIM) board....................................................................................................................... 17
Installing the Subscriber Identification Module (SIM) card................................................................................17
Removing the Subscriber Identification Module (SIM) card............................................................................. 18
Base cover........................................................................................................................................................................... 18
Removing base cover.................................................................................................................................................. 18
Installing base cover.................................................................................................................................................... 19
Battery.................................................................................................................................................................................. 19
Lithium-ion battery precautions............................................................................................................................... 19
Removing battery........................................................................................................................................................ 20
Installing battery........................................................................................................................................................... 21
Solid State Drive optional...........................................................................................................................................21
Removing optional M.2 Solid State Drive (SSD).................................................................................................. 21
Installing optional M.2 SSD....................................................................................................................................... 23
Hard drive............................................................................................................................................................................23
Removing hard drive assembly.................................................................................................................................23
Installing hard drive assembly...................................................................................................................................25
Coin cell battery................................................................................................................................................................ 25
Removing the coin cell battery................................................................................................................................ 25
Installing coin cell battery.......................................................................................................................................... 26
WLAN card..........................................................................................................................................................................26
Removing WLAN card................................................................................................................................................ 26
Installing WLAN card...................................................................................................................................................27
WWAN card (Optional).................................................................................................................................................... 27
Removing the WWAN card....................................................................................................................................... 27
Installing the WWAN card..........................................................................................................................................27
Contents
Contents 3
Memory modules............................................................................................................................................................... 27
Removing memory module........................................................................................................................................ 27
Installing memory module.......................................................................................................................................... 28
Keyboard............................................................................................................................................................................. 28
Removing keyboard trim............................................................................................................................................ 28
Installing keyboard trim.............................................................................................................................................. 29
Removing keyboard.....................................................................................................................................................29
Installing keyboard........................................................................................................................................................31
Heat sink.............................................................................................................................................................................. 31
Removing heatsink ......................................................................................................................................................31
Installing heat sink ......................................................................................................................................................32
System fan.......................................................................................................................................................................... 32
Removing the system fan..........................................................................................................................................32
Installing the system fan............................................................................................................................................33
Power connector port...................................................................................................................................................... 34
Removing power connector port.............................................................................................................................34
Installing power connector port............................................................................................................................... 34
Chassis frame.....................................................................................................................................................................35
Removing chassis frame............................................................................................................................................ 35
Installing chassis frame.............................................................................................................................................. 36
System board......................................................................................................................................................................37
Removing system board.............................................................................................................................................37
Installing system board...............................................................................................................................................40
SmartCard module............................................................................................................................................................. 41
Removing smart card reader board......................................................................................................................... 41
Installing smart card reader board...........................................................................................................................42
Speaker................................................................................................................................................................................ 42
Removing speaker....................................................................................................................................................... 42
Installing speaker......................................................................................................................................................... 43
Display assembly................................................................................................................................................................44
Removing display assembly....................................................................................................................................... 44
Installing display assembly......................................................................................................................................... 47
Display bezel....................................................................................................................................................................... 47
Removing display bezel.............................................................................................................................................. 47
Installing display bezel................................................................................................................................................ 48
Display hinge cover........................................................................................................................................................... 48
Removing display hinge cover.................................................................................................................................. 48
Installing display hinge cover.................................................................................................................................... 49
Display hinges.....................................................................................................................................................................49
Removing display hinge..............................................................................................................................................49
Installing display hinge................................................................................................................................................50
Display panel........................................................................................................................................................................51
Removing display panel...............................................................................................................................................51
Installing display panel................................................................................................................................................ 52
eDP cable............................................................................................................................................................................ 53
Removing eDP cable...................................................................................................................................................53
Installing eDP cable..................................................................................................................................................... 53
Display back cover assembly.......................................................................................................................................... 54
Removing the display back cover assembly..........................................................................................................54
Installing the display back cover assembly............................................................................................................54
4
Contents
Camera.................................................................................................................................................................................55
Removing camera........................................................................................................................................................55
Installing camera.......................................................................................................................................................... 56
Palm rest............................................................................................................................................................................. 56
Removing palm rest.................................................................................................................................................... 56
Installing palmrest........................................................................................................................................................57
Chapter 4: Technology and components...................................................................................... 59
Power adapter................................................................................................................................................................... 59
Processors.......................................................................................................................................................................... 59
Skylake processor....................................................................................................................................................... 59
Kaby Lake 7th Generation Intel Core processors.......................................................................................... 60
Identifying processors in Windows 10..................................................................................................................... 61
Verifying the processor usage in Task Manager...................................................................................................61
Verifying the processor usage in Resource Monitor........................................................................................... 61
Chipsets...............................................................................................................................................................................62
Intel chipset drivers.................................................................................................................................................... 62
Downloading the chipset driver............................................................................................................................... 63
Identifying the chipset in Device Manager on Windows 10...............................................................................63
Graphic options..................................................................................................................................................................63
Intel HD Graphics drivers...........................................................................................................................................63
Downloading drivers................................................................................................................................................... 64
Display options................................................................................................................................................................... 64
Identifying the display adapter................................................................................................................................. 64
Changing the screen resolution............................................................................................................................... 64
Rotating the display.................................................................................................................................................... 65
Adjusting brightness in Windows 10....................................................................................................................... 65
Cleaning the display.................................................................................................................................................... 65
Using touch screen in Windows 10......................................................................................................................... 66
Connecting to external display devices................................................................................................................. 66
Realtek ALC3246 Waves MaxxAudio Pro controller................................................................................................ 66
Downloading the audio driver...................................................................................................................................66
Identifying the audio controller in Windows 10.....................................................................................................67
Changing the audio settings..................................................................................................................................... 67
WLAN cards........................................................................................................................................................................67
Secure Boot screen options......................................................................................................................................67
Hard drive options.............................................................................................................................................................68
Identifying the hard drive in Windows 10...............................................................................................................68
Identifying the hard drive in the BIOS....................................................................................................................68
Camera features................................................................................................................................................................69
Identifying the camera in Device Manager on Windows 10.............................................................................. 69
Starting the camera (Windows 7, 8.1 and 10)...................................................................................................... 69
Starting the camera application...............................................................................................................................69
Memory features............................................................................................................................................................... 70
Verifying system memory in Windows 10.............................................................................................................. 70
Verifying system memory in system setup (BIOS).............................................................................................. 71
Testing memory using ePSA...................................................................................................................................... 71
Realtek HD audio drivers.................................................................................................................................................. 71
Thunderbolt over Type-C.................................................................................................................................................71
Thunderbolt Icons........................................................................................................................................................72
Contents
5
Chapter 5: System setup options.................................................................................................73
Boot Sequence...................................................................................................................................................................73
Navigation keys..................................................................................................................................................................74
System Setup overview................................................................................................................................................... 74
Accessing System Setup................................................................................................................................................. 74
General screen options.................................................................................................................................................... 74
System Configuration screen options.......................................................................................................................... 75
Video screen options........................................................................................................................................................ 76
Security screen options....................................................................................................................................................77
Secure Boot screen options............................................................................................................................................78
Intel Software Guard Extensions...................................................................................................................................79
Performance screen options...........................................................................................................................................79
Power Management screen options............................................................................................................................. 79
POST Behavior screen options.......................................................................................................................................81
Virtualization support screen options........................................................................................................................... 81
Wireless screen options................................................................................................................................................... 82
Maintenance screen options...........................................................................................................................................82
System Log screen options.............................................................................................................................................83
Updating the BIOS in Windows .................................................................................................................................... 83
Updating your system BIOS using a USB flash drive............................................................................................... 83
Updating the Dell BIOS in Linux and Ubuntu environments................................................................................... 84
System and setup password...........................................................................................................................................84
Assigning a system password and setup password............................................................................................ 85
Deleting or changing an existing system and or setup password....................................................................85
Chapter 6: Technical specifications.............................................................................................86
System specifications...................................................................................................................................................... 86
Processor specifications..................................................................................................................................................86
Memory specifications..................................................................................................................................................... 87
Storage specifications...................................................................................................................................................... 87
Audio specifications.......................................................................................................................................................... 87
Video specifications.......................................................................................................................................................... 88
Camera specifications...................................................................................................................................................... 88
Communication specifications........................................................................................................................................88
Port and connector specifications................................................................................................................................ 89
Contactless smart card specifications......................................................................................................................... 89
Display specifications....................................................................................................................................................... 89
Keyboard specifications...................................................................................................................................................90
Touchpad specifications..................................................................................................................................................90
Battery specifications....................................................................................................................................................... 91
AC Adapter specifications................................................................................................................................................91
Physical specifications..................................................................................................................................................... 92
Environmental specifications..........................................................................................................................................92
Chapter 7: Diagnostics................................................................................................................ 94
Device status lights.......................................................................................................................................................... 94
Battery status lights......................................................................................................................................................... 95
6
Contents
Chapter 8: Troubleshooting.........................................................................................................96
Dell Enhanced Pre-Boot System Assessment ePSA Diagnostic 3.0...............................................................96
Running the ePSA diagnostics................................................................................................................................. 96
Backup media and recovery options.............................................................................................................................96
LAN status LED................................................................................................................................................................. 96
Real Time Clock reset.......................................................................................................................................................97
WiFi power cycle............................................................................................................................................................... 98
Flea power release............................................................................................................................................................ 98
Chapter 9: Contacting Dell.......................................................................................................... 99
Contents 7
Working on your computer
Topics:
Safety instructions
Before working inside your computer
After working inside your computer
Turning off your computer
Safety instructions
Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless
otherwise noted, each procedure included in this document assumes that the following conditions exist:
You have read the safety information that shipped with your computer.
A component can be replaced or, if purchased separately, installed by performing the removal procedure in the reverse
order.
NOTE:
Disconnect all power sources before opening the computer cover or panels. After you finish working inside the
computer, replace all covers, panels, and screws before connecting to the power source.
NOTE: Before working inside your computer, read the safety information that shipped with your computer. For additional
safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that came with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically
touching an unpainted metal surface that is grounded to ground yourself before you touch the computer to
perform any disassembly tasks.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a
card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by
its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some
cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking
tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending
any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and
aligned.
NOTE: The color of your computer and certain components may appear differently than shown in this document.
Before working inside your computer
Steps
1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
2. Turn off your computer.
3. If the computer is connected to a docking device (docked), undock it.
4. Disconnect all network cables from the computer (if available).
1
8 Working on your computer
CAUTION: If your computer has an RJ45 port, disconnect the network cable by first unplugging the cable
from your computer.
5. Disconnect your computer and all attached devices from their electrical outlets.
6. Open the display.
7. Press and hold the power button for few seconds, to ground the system board.
CAUTION: To guard against electrical shock unplug your computer from the electrical outlet before
performing Step # 8.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by
periodically touching an unpainted metal surface at the same time as touching a connector on the back
of the computer.
8. Remove any installed ExpressCards or Smart Cards from the appropriate slots.
After working inside your computer
About this task
After you complete any replacement procedure, ensure that you connect any external devices, cards, and cables before turning
on your computer.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do
not use batteries designed for other Dell computers.
Steps
1. Replace the battery.
2. Replace the base cover.
3. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
4. Connect any telephone or network cables to your computer.
CAUTION:
To connect a network cable, first plug the cable into the network device and then plug it into the
computer.
5. Connect your computer and all attached devices to their electrical outlets.
6. Turn on your computer.
Turning off your computer
Turning off your computer Windows 10
About this task
CAUTION:
To avoid losing data, save and close all open files and exit all open programs before you turn off your
computer .
Steps
1. Click or tap .
2. Click or tap and then click or tap Shut down.
Working on your computer
9
NOTE: Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not
automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds
to turn them off.
Turning off your computer Windows 7
About this task
CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your
computer.
Steps
1. Click Start.
2. Click Shut Down.
NOTE: Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not
automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds
to turn them off.
10 Working on your computer
Chassis view
Topics:
System front view
System back view
System side view(left)
System side view(Right)
System top view
Bottom view
Hot key combination
System front view
Figure 1. Front view
1. Dual array microphone
2. Camera
3. Camera status light
4. Dual array microphone
2
Chassis view 11
5. Display
6. Battery and charge status light
7. Speaker
NOTE: Latitude 5480 computer also has an optional IR camera module.
System back view
Figure 2. Back view
1. Network port
2. Fan vent
3. microSim card slot (optional)
4. HDMI port
5. USB 3.1 Gen 1 port
6. Power connector port
System side view(left)
Figure 3. Left view
12
Chassis view
1. Type-C connector/DisplayPort or USB 3.1 Gen 1/optional Thunderbolt3
2. USB 3.1 Gen 1 port
3. SD card reader
NOTE: Latitude 5480 computer also has an optional Smart card reader.
System side view(Right)
Figure 4. Right view
1. Headset/microphone port
2. USB 3.1 Gen 1 port with PowerShare
3. VGA port
4. Noble wedge lock slot
Chassis view
13
System top view
Figure 5. Top view
1. Power button/Power status LED
2. Keyboard
3. Palm rest
4. Touchpad
NOTE: Latitude 5480 computer also has an optional fingerprint reader.
14 Chassis view
Bottom view
1. Fan vents 2. Model name
3. Service tag 4. Speaker
5. Fan vent
Hot key combination
Some keys on your keyboard have two icons on them. These keys can be used to type alternate characters or to perform
secondary functions. To type the alternate character, press Shift and the desired key. To perform secondary functions, press Fn
and the desired key.
The following table shows the features hot key combination:
Table 1. Hot key combination
Features Function
Fn+F1 Mute audio
Fn+F2 Decrease volume
Fn+F3 Increase volume
Fn+F4 Microphone Mute
Fn+F5 NUM Lock
Fn+F6 Scroll Lock
Chassis view 15
Table 1. Hot key combination (continued)
Features Function
Fn+F8 Switch to external display
Fn+F9 Search
Fn+F10 (optional) Increase keyboard backlight brightness
Fn+F11 Decrease brightness
Fn+F12 Increase brightness
Fn+Esc Toggle Fn-key lock
Fn+PrntScr Turn off/on wireless
Fn+Insert Sleep
Fn+Right arrow key End
Fn+Left arrow Home
NOTE: You can define the behavior of the shortcut keys by pressing Fn+Esc or by changing Function Key Behavior in BIOS
setup program.
16 Chassis view
Removing and installing components
This section provides detailed information on how to remove or install the components from your computer.
Topics:
Recommended tools
Subscriber Identity Module(SIM) board
Base cover
Battery
Solid State Drive optional
Hard drive
Coin cell battery
WLAN card
WWAN card (Optional)
Memory modules
Keyboard
Heat sink
System fan
Power connector port
Chassis frame
System board
SmartCard module
Speaker
Display assembly
Display bezel
Display hinge cover
Display hinges
Display panel
eDP cable
Display back cover assembly
Camera
Palm rest
Recommended tools
The procedures in this document require the following tools:
Phillips #0 screwdriver
Phillips #1 screwdriver
Small plastic scribe
Subscriber Identity Module(SIM) board
Installing the Subscriber Identification Module (SIM) card
1. Insert a paperclip or a SIM card removal tool into the pinhole [1].
2. Pull the SIM card tray to remove it [2].
3. Place the SIM card on the SIM card tray.
3
Removing and installing components 17
4. Push the SIM card tray into the slot until it clicks into place.
Removing the Subscriber Identification Module (SIM) card
CAUTION: Removing the SIM card when the computer is on may cause data loss or damage the card. Ensure
your computer is turned off or the network connections are disabled.
1. Insert a paperclip or a SIM card removal tool into the pinhole on the SIM card tray.
2. Pull the SIM card tray to remove it.
3. Remove the SIM card from the SIM card tray.
4. Push the SIM card tray into the slot until it clicks into place.
Base cover
Removing base cover
Steps
1. Follow the procedure in Before working inside your computer.
2. To remove the base cover:
a. Loosen the M2.5*6.3 captive screws that secure the base cover to the computer [1].
b. Pry the base cover from the edge and lift the base cover away from the computer [2].
NOTE: You may need a plastic scribe to pry the base cover from the edges.
18 Removing and installing components
Installing base cover
Steps
1. Place the base cover to align with the screw holders on the computer.
2. Tighten the M2.5 captive screws to secure the base cover to the computer.
3. Follow the procedure in After working inside your computer.
Battery
Lithium-ion battery precautions
CAUTION:
Exercise caution when handling Lithium-ion batteries.
Discharge the battery as much as possible before removing it from the system. This can be done by
disconnecting the AC adapter from the system to allow the battery to drain.
Do not crush, drop, mutilate, or penetrate the battery with foreign objects.
Do not expose the battery to high temperatures, or disassemble battery packs and cells.
Do not apply pressure to the surface of the battery.
Do not bend the battery.
Do not use tools of any kind to pry on or against the battery.
Ensure any screws during the servicing of this product are not lost or misplaced, to prevent accidental
puncture or damage to the battery and other system components.
Removing and installing components 19
If a battery gets stuck in a device as a result of swelling, do not try to free it as puncturing, bending, or
crushing a Lithium-ion battery can be dangerous. In such an instance, contact for assistance and further
instructions.
If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing,
bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical
support for assistance. See https://www.dell.com/support.
Always purchase genuine batteries from https://www.dell.com or authorized Dell partners and resellers.
Removing battery
About this task
Steps
1. Follow the procedure in Before working inside your computer.
2. Remove the base cover.
3. To remove the battery:
a. Disconnect the battery cable from the connector on the system board [1].
b. Remove the M2*6 captive screw that secures the battery to the computer [2].
NOTE: The number of screws will vary depending on the type of battery installed.
c. Lift the battery from the computer [3].
NOTE:
Discharge the battery as much as possible before removing from the system. This can be done by
disconnecting the A/C adapter from the system (while the system is turned on) to allow the system to drain the
battery.
d. Unroute the cable from the routing channel [1] and remove the cable from the battery.
20
Removing and installing components
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Dell Latitude 5480/5488 Owner's manual

Category
Notebooks
Type
Owner's manual

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