DULCOnneX gateway
for compatible ProMinent
®
CAN pumps and
UVCb
Installation and operating instructions
CAN
open
P PM 0038 SW
DULCOnneX
WiFi
These operating instructions are only
valid in conjunction with the operating
instructions for the ProMinent
®
unit to
be controlled.
EN
981854 BA PM 016 06/19 EN
Please carefully read these operating instructions before use. · Do not discard.
The operator shall be liable for any damage caused by installation or operating errors.
The latest version of the operating instructions are available on our homepage.
Table of contents
1 About this unit......................................................................................................................... 3
2 Safety...................................................................................................................................... 4
3 Storage and Transport............................................................................................................ 6
4 Assembly................................................................................................................................. 7
4.1 Wall-mounting................................................................................................................ 7
4.2 Pipe Assembly................................................................................................................ 8
5 Installation, electrical............................................................................................................. 10
6
Commissioning of pumps / units with CAN connector on the DULCOnneX gateway........... 11
7 Troubleshooting.................................................................................................................... 14
8 Maintenance, Repair and Disposal....................................................................................... 15
8.1 Maintenance................................................................................................................. 15
8.2 Repairs......................................................................................................................... 15
8.3 Disposal........................................................................................................................ 15
9 Technical data....................................................................................................................... 16
10 Excerpt from the Declaration of Conformity.......................................................................... 17
Table of contents
2
1 About this unit
The “DULCOnneX gateway” can communicate with many smart devices (smartphone, tablet, ...) or
desktop computers (PC, laptop, ...) via Wi-Fi or LAN. This enables CAN pumps and/or UV systems
UVCb, which have been connected to the “DULCOnneX gateway” and that have been equipped by
ProMinent for this purpose, to be largely controlled and monitored by a smart device or desktop
computer.
Order no. Controllable units
1098754 gamma/ X, gamma/ XL, delta
1098755
DULCO
®
flex DF4a, gamma/ X, Sigma X
1098757 UV system UVCb, gamma/ X, Sigma X
Specific information must be stated in certain countries:
Country Information
USA: Contains FCC ID: 2ADHKATWINC1500
Canada: Contains IC: 29266ATWINC1500
Contiens IC: 29266-ATWINC1500
About this unit
3
2 Safety
CAUTION!
Danger from hackers
The user must guarantee the IT
security of his smart device (smart‐
phone, tablet, ...) to ensure that his
installation cannot be controlled by
hackers.
CAUTION!
Danger from hackers
With regard to passwords, apply the
generally accepted rules for a secure
password (minimum length, special
characters, lower/upper case, no
names...).
CAUTION!
Do not modify the unit.
In particular do not increase the size of
the aerial.
NOTICE!
Warning against illegal operation
Observe the regulations that apply
where the unit is installed.
Intended use
n Only use the unit to monitor ProMinent
®
units in accordance with the operating
instructions.
n Only use the unit once it has been cor‐
rectly installed and commissioned in
accordance with the technical data and
specifications contained in the operating
instructions.
n All other uses, software modifications or
conversions are prohibited.
n This network-capable product is not
intended for communication with other
mobile communication or network-capable
products in critical infrastructures without
the use of compensating measures in
accordance with the applicable regula‐
tions.
n The unit is not intended for use outdoors
without appropriate protective measures.
n Only allow trained and authorised per‐
sonnel to operate the unit.
n You have a responsibility to adhere to the
information contained in the operating
instructions at the different phases of the
unit's service life.
Qualification of personnel
Personnel must:
n Be familiar with smart devices.
n Be familiar with network technology and
CAN bus technology.
n Have read and understood these operating
instructions.
Licenses for this Wi-Fi unit
The Wi-Fi unit may be operated licence-free in
the following countries:
Safety
4
Germany, Canada, USA
Belgium, Denmark, Estonia, Finland, France,
Greece, Great Britain, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Malta, the Netherlands,
Norway, Austria, Poland, Portugal, Sweden,
Switzerland, Slovakia, Slovenia, Spain, Czech
Republic, Hungary and Cyprus.
CAUTION!
For all other countries:
Check whether the operation of the Wi-
Fi unit is permitted in the country in
question. Please get in touch with the
ProMinent head office.
Emissions
WARNING!
The “DULCOnneX gateway” is not
designed for applications in which inter‐
ference from or by the “DULCOnneX
gateway” can lead to fatal injury,
serious personal injury or serious mate‐
rial damage.
WARNING!
The Wi-Fi unit can cause interference
to or even destroy radio and television
frequencies.
It is essential to avoid this.
– For remedies, refer to the "Trou‐
bleshooting" chapter.
Start up the unit in accordance with the official
start-up instructions:
This unit complies with Part 15 of the FCC Reg‐
ulations. The following 2 conditions must be ful‐
filled for operation: (1) This unit should not
cause any hazardous interference, and (2) this
unit should tolerate all interference, including
interference that can cause undesirable opera‐
tion.
Safety
5
3 Storage and Transport
CAUTION!
Protect the module from moisture and
the effects of chemicals, even when still
packaged!
Store and transport the module it its original
packaging.
Ambient conditions for storage and transporta‐
tion:
n Temperature: -20 °C ... +60 °C
n Max. permissible relative humidity (DIN EN
60068-2-30): 95%, non-condensing
Storage and Transport
6
4 Assembly
CAUTION!
There needs to be Wi-Fi reception at the intended site of the "DULCOnneX gateway".
The unit is suitable for mounting on a wall or a pipe.
Tab. 1: Mounting materials (contained in the scope of delivery):
Description Quantity
Wall/tube retaining bracket 1
Half-round head screws 5x45 mm 2
Washer 5.3 2
Rawlplug Ø 8 mm, plastic 2
Sealing cap 1
Cable tie 2
Locking screw (PT) 1
4.1 Wall-mounting
Assembly (mechanical)
2
1
A0273
Fig. 1: Removing the wall/tube retaining bracket
1. Remove the wall/tube retaining bracket.
Pull the two snap-hooks (1) outwards
and push upwards
2. Fold out the wall/tube retaining bracket
(2) and pull out downwards
3. Mark two drill holes diagonally to each
other, using the wall/tube retaining
bracket as a drilling template
4. Drill holes: Ø 8 mm, d = 50 mm
Assembly
7
A0274
Fig. 2: Screw the wall/tube retaining bracket in
place with washers
5. Screw the wall/tube retaining bracket in
place with washers
6. Suspend the device on the top of the
wall/tube retaining bracket and, using
light pressure at the bottom, press it
against the wall/tube retaining bracket.
Then press upwards until the device
audibly snaps into position
4.2 Pipe Assembly
Assembly (mechanical)
Pipe diameter
Pipe diameter: 25 mm to 60 mm.
2
1
A0273
Fig. 3: Removing the wall/tube retaining bracket
1. Remove the wall/tube retaining bracket.
Pull the two snap-hooks (1) outwards
and push upwards
2. Fold out the wall/tube retaining bracket
(2) and pull out downwards
3. Secure the wall/tube retaining bracket
using cable ties (or pipe clips) to the
pipe
Assembly
8
A0275
3
2
1
Fig. 4: Suspending the device and fixing into
place
4. Suspend the device (1) on the top of the
wall/tube retaining bracket and, using
light pressure at the bottom (2), press it
against the wall/tube retaining bracket.
Then press upwards (3) until the device
audibly snaps into position
Assembly
9
5 Installation, electrical
CAUTION!
Malfunction from interference-prone
cables
Do not route the signal leads of the unit
alongside interference-prone cabling.
The interference could lead to malfunc‐
tion of the unit.
Implement interference suppression
measures in places where there is elec‐
trical interference in the environment.
CAUTION!
Malfunction from penetrated moisture
If this occurs: Properly seal the strain
relief mechanisms or cable threaded
connectors. Otherwise the intended
degree of protection will not be ach‐
ieved.
Simply disconnect the pump from the mains/
power supply for any repair or maintenance
work.
n Allow adequate room around the intended
socket.
Highlight the respective isolating options as
such and inform personnel of the isolating
option.
Requirements:
n The DULCOnneX units have a CAN con‐
nector
1. The DULCOnneX units can be con‐
nected to your CAN installation.
2. Prepare the sockets for the pumps but
do not yet insert the plugs! That is done
during commissioning.
3. Prepare the socket for the plug-in power
pack of the “DULCOnneX gateway” but
do not yet insert the plug! That is done
during commissioning.
Installation, electrical
10
6 Commissioning of pumps / units with CAN connector on the
DULCOnneX gateway
Maximum number of pumps /
units
You can connect up to 16 pumps or
other units to a DULCOnneX gateway.
However, there can only ever be 1
pump Sigma/ X and 1 UV system
UVCb.
Configuring additional pumps /
units
The configured pumps or units do not
need to be reconfigured if you wish to
integrate additional pumps or other
units into the configured CAN bus net‐
work.
The Wi-Fi name may not contain any
spaces!
The following is needed:
n "DULCOnneX gateway"
n DULCOnneX access code
n Pumps / units
n M12 CAN bus cable
n M12 CAN bus T-pieces
n M12 CAN bus terminators (male / female)
n Wi-Fi connection
n Smartphone, tablet or PC
Connection
1. The DULCOnneX units can be con‐
nected to your CAN installation.
2. Prepare the sockets for the pumps /
units and/or plug-in power pack but do
not yet insert the plugs! This needs to
happen later in a controlled manner.
Commissioning of pumps / units with CAN connector on the DULCOnneX
gateway
11
Setting up the pump / unit
1. Connect pump / unit no. 1 to the mains
voltage.
2. If available: Check in the menu for
pump / unit no. 1 under
‘Field bus’
whether the CAN bus (
‘Bus Active’
) is
set to
‘passive’
.
3. Connect the "DULCOnneX gateway" to
the CAN bus.
4. Connect the "DULCOnneX gateway" to
the mains voltage and wait 20 s.
ð
The "DULCOnneX gateway" config‐
ures the pump / unit no. 1 and
issues a node ID.
5. Disconnect the "DULCOnneX gateway"
from the mains power supply an the
CAN bus and wait 60 seconds.
6. Connect pump / unit no. 2 to the mains
voltage.
7. If available: Check in the menu for
pump / unit no. 2 under
‘Field bus’
whether the (
‘Bus Active’
) is set to
‘passive’
.
8. Connect the "DULCOnneX gateway" to
the CAN bus.
9. Connect the "DULCOnneX gateway" to
the mains voltage and wait 20 s.
ð
The "DULCOnneX gateway" config‐
ures the pump / unit no. 2 and
issues a node ID.
10. Disconnect the "DULCOnneX gateway"
from the mains power supply an the
CAN bus and wait 60 seconds.
11. Repeat steps 6 ... 10 until all the
pumps / units in the CAN bus network
have been connected.
At a later stage, additional units
can be integrated via the "DUL‐
COnneX gateway" into the CAN
bus network via steps 6 ... 10.
The following generally applies: Once
switched on, the “DULCOnneX
gateway” searches for the Wi-Fi with
the access data from its internal
memory.
There are now 2 options:
–
If this Wi-Fi is found, the "DUL‐
COnneX gateway" connects to it
and begins to transmit its data to
the DULCOnneX server.
–
If this Wi-Fi is not found, the "DUL‐
COnneX gateway" sets up its own
Wi-Fi using the SSID “DULCOn‐
nect”. You can now follow the
steps under “DULCOnneX set-up”
and set up the DULCOnneX.
Commissioning of pumps / units with CAN connector on the DULCOnneX
gateway
12
Setting up DULCOnneX
1. Connect the "DULCOnneX gateway" to
the mains voltage.
2. Connect your PC, laptop or smart
device to the “DULCOnneX” Wi-Fi:
Name / SSID: DULCOnnect
Password: FD1960de01
3. Use a current web browser to connect
your PC, laptop, smart device, to the
address
192.168.42.101.
4. Enter the following on this page:
n
‘Name / SSID’
of your Wi-Fi
("Your_WiFi")
n
‘Password’
of your Wi-Fi
n
‘Region’
(0 = Europe, 1 = North
America, 2 = Asia)
5. Save the entries and wait until the "DUL‐
COnneX gateway" restarts.
Setting up an account
(Only if no account already exists).
1. To create an account on the "DUL‐
COnneX platform"
dulconnex.prominent.com/signup.html
create a username and a password and
enter your own e-mail address.
2. Enter the
‘access code’
(which you
received in the post) and enter a tick to
accept the legal information / SLA.
ð
You will receive a verification e-
mail.
3. Click on the link in the verification e-
mail.
Add the pump / unit to the account
Requirement:
The controller / unit have been fully set up.
1. Log in to the "DULCOnneX platform"
dulconnex.prominent.com/login.html.
2. Click on
‘Add unit’
.
3. Enter the serial number and identity
code of the pump / unit - refer to the
nameplate on the unit or in the unit’s
‘Information’
menu.
ð
You will then be able to see the
latest measured values from your
pump / your unit in the browser on
the "DULCOnneX platform" in a
matter of minutes.
Commissioning of pumps / units with CAN connector on the DULCOnneX
gateway
13
7 Troubleshooting
Fault description Cause Remedy
Connection problems There is a problem with
the CAN bus.
Disconnect the CAN cable from the DUL‐
COnneX gateway for 60 seconds (Restart
DULCOnneX).
The DULCOnneX
gateway and other units
are interfering with each
other.*
The Bluetooth signal from
the smart device is inter‐
fering with the connection.
Switch off Bluetooth on the smart device.
Interference with other
devices is causing a
problem.
Change the orientation of the DULCOnneX
gateway until the problems disappear.
Change the installation site of the DUL‐
COnneX gateway until the problems disap‐
pear.
Connect the DULCOnneX gateway and
the units experiencing interference to dif‐
ferent power circuits.
Call in a high-frequency engineer.
Other units are interfering
with the Wi-Fi connection
to the DULCOnneX
gateway.
Increase the gap between the units and
the DULCOnneX gateway.
* Confirm or cancel this by switching the DULCOnneX gateway on and off.
Troubleshooting
14
8 Maintenance, Repair and Disposal
8.1 Maintenance
CAUTION!
Warning of faulty operation
No moisture may penetrate the
housing.
– Check the housing for damage.
–
Check that the seals are properly
fitted.
CAUTION!
The surfaces may be damaged
Do not under any circumstances use
solvent to clean the surfaces. Solvent
can attack the surfaces.
– Clean the housing with a slightly
damp cloth.
Then rub dry.
8.2 Repairs
Return the device to the manufacturer for
repair.
8.3
Disposal
CAUTION!
Disposal regulations
– Note the currently applicable
national regulations and stand‐
ards.
Sign indicating EU collection system
In accordance with the European Directive
2012/19/EU on waste electrical and electronic
equipment, this device features the symbol
showing a waste bin with a line through it. The
device must not be disposed of along with
domestic waste. To return the device, use the
return and collection systems available and
observe the local legal requirements.
Maintenance, Repair and Disposal
15
9 Technical data
Ambient conditions
Ambient conditions for storage and transporta‐
tion:
n Temperature: -20 °C ... +60 °C
n Max. permissible relative humidity (DIN EN
60068-2-30): 95%, non-condensing
n UV radiation, sunlight: do not directly
expose the unit
Degree of protection
Protection against contact and moisture in
accordance with IEC 529, EN 60529, DIN VDE
0470 Part 1:
Unit IP 65
Plug-in power pack IP 22
Electrical data
- refer to nameplate
Frequency and transmission output
The data for the Wi-Fi is as follows:
Frequency 2.4 GHz
Transmission output 100 mW
Materials
Housing: PPE-GF 10
Technical data
16
10 Excerpt from the Declaration of Conformity
We,
n ProMinent GmbH
n Im Schuhmachergewann 5 - 11
n D - 69123 Heidelberg, Germany,
hereby declare that the product specified below complies with the relevant basic health and safety
requirements of the Directive, on the basis of its functional concept and design and in the version
distributed by us.
Any modification to the product not approved by us invalidates this declaration.
Tab. 2: Excerpt from the Declaration of Conformity
Designation of
the product:
DULCOnneX gateway
Product type: DULCOnneX gateway AGIb
DULCOnneX gateway DACb
DULCOnneX gateway DLT, GMX, GXL
DULCOnneX gateway DF4, GMX, SXCb
DULCOnneX gateway GMX, SXCb, UVCb
Serial number: see nameplate on the device
Relevant direc‐
tives:
Low Voltage Directive (2014/35/EU)
EMC Directive (2014/30/EU)
Radio Equipment Directive (2014/53/EU)
RoHS Directive (2011/65/EU)
Harmonised
standards
applied, in par‐
ticular:
EN ISO 12100:2010
EN 61010-1:2010
EN 61000-6-3:2007/A1:2011
EN 61000-6-2:2005
EN 300 328 V2.1.1
EN 50581:2012
Date: 8.03.2019
Excerpt from the Declaration of Conformity
17
You can download the Declaration of Conformity at www.prominent.com.
Excerpt from the Declaration of Conformity
18
19
981854, 2, en_GB
© 2019
ProMinent GmbH
Im Schuhmachergewann 5-11
69123 Heidelberg
Germany
Telephone: +49 6221 842-0
Fax: +49 6221 842-419
Email: [email protected]
Internet: www.prominent.com
/
