ProMinent DULCOnneX Installation And Operating Instructions Manual

Brand: ProMinent

Model: DULCOnneX

Type: Installation And Operating Instructions Manual

DULCOnneX gateway

for compatible ProMinent

CAN pumps and

UVCb

Installation and operating instructions

CAN

open

P PM 0038 SW

DULCOnneX

WiFi

These operating instructions are only

valid in conjunction with the operating

instructions for the ProMinent

unit to

be controlled.

981854 BA PM 016 06/19 EN

Please carefully read these operating instructions before use. · Do not discard.

The operator shall be liable for any damage caused by installation or operating errors.

The latest version of the operating instructions are available on our homepage.

Table of contents

1 About this unit......................................................................................................................... 3

2 Safety...................................................................................................................................... 4

3 Storage and Transport............................................................................................................ 6

4 Assembly................................................................................................................................. 7

4.1 Wall-mounting................................................................................................................ 7

4.2 Pipe Assembly................................................................................................................ 8

5 Installation, electrical............................................................................................................. 10

Commissioning of pumps / units with CAN connector on the DULCOnneX gateway........... 11

7 Troubleshooting.................................................................................................................... 14

8 Maintenance, Repair and Disposal....................................................................................... 15

8.1 Maintenance................................................................................................................. 15

8.2 Repairs......................................................................................................................... 15

8.3 Disposal........................................................................................................................ 15

9 Technical data....................................................................................................................... 16

10 Excerpt from the Declaration of Conformity.......................................................................... 17

Table of contents

1 About this unit

The “DULCOnneX gateway” can communicate with many smart devices (smartphone, tablet, ...) or

desktop computers (PC, laptop, ...) via Wi-Fi or LAN. This enables CAN pumps and/or UV systems

UVCb, which have been connected to the “DULCOnneX gateway” and that have been equipped by

ProMinent for this purpose, to be largely controlled and monitored by a smart device or desktop

computer.

Order no. Controllable units

1098754 gamma/ X, gamma/ XL, delta

1098755

DULCO

flex DF4a, gamma/ X, Sigma X

1098757 UV system UVCb, gamma/ X, Sigma X

Specific information must be stated in certain countries:

Country Information

USA: Contains FCC ID: 2ADHKATWINC1500

Canada: Contains IC: 29266ATWINC1500

Contiens IC: 29266-ATWINC1500

About this unit

2 Safety

CAUTION!

Danger from hackers

The user must guarantee the IT

security of his smart device (smart‐

phone, tablet, ...) to ensure that his

installation cannot be controlled by

hackers.

CAUTION!

Danger from hackers

With regard to passwords, apply the

generally accepted rules for a secure

password (minimum length, special

characters, lower/upper case, no

names...).

CAUTION!

Do not modify the unit.

In particular do not increase the size of

the aerial.

NOTICE!

Warning against illegal operation

Observe the regulations that apply

where the unit is installed.

Intended use

n Only use the unit to monitor ProMinent

units in accordance with the operating

instructions.

n Only use the unit once it has been cor‐

rectly installed and commissioned in

accordance with the technical data and

specifications contained in the operating

instructions.

n All other uses, software modifications or

conversions are prohibited.

n This network-capable product is not

intended for communication with other

mobile communication or network-capable

products in critical infrastructures without

the use of compensating measures in

accordance with the applicable regula‐

tions.

n The unit is not intended for use outdoors

without appropriate protective measures.

n Only allow trained and authorised per‐

sonnel to operate the unit.

n You have a responsibility to adhere to the

information contained in the operating

instructions at the different phases of the

unit's service life.

Qualification of personnel

Personnel must:

n Be familiar with smart devices.

n Be familiar with network technology and

CAN bus technology.

n Have read and understood these operating

instructions.

Licenses for this Wi-Fi unit

The Wi-Fi unit may be operated licence-free in

the following countries:

Safety

Germany, Canada, USA

Belgium, Denmark, Estonia, Finland, France,

Greece, Great Britain, Ireland, Italy, Latvia,

Lithuania, Luxembourg, Malta, the Netherlands,

Norway, Austria, Poland, Portugal, Sweden,

Switzerland, Slovakia, Slovenia, Spain, Czech

Republic, Hungary and Cyprus.

CAUTION!

For all other countries:

Check whether the operation of the Wi-

Fi unit is permitted in the country in

question. Please get in touch with the

ProMinent head office.

Emissions

WARNING!

The “DULCOnneX gateway” is not

designed for applications in which inter‐

ference from or by the “DULCOnneX

gateway” can lead to fatal injury,

serious personal injury or serious mate‐

rial damage.

WARNING!

The Wi-Fi unit can cause interference

to or even destroy radio and television

frequencies.

It is essential to avoid this.

– For remedies, refer to the "Trou‐

bleshooting" chapter.

Start up the unit in accordance with the official

start-up instructions:

This unit complies with Part 15 of the FCC Reg‐

ulations. The following 2 conditions must be ful‐

filled for operation: (1) This unit should not

cause any hazardous interference, and (2) this

unit should tolerate all interference, including

interference that can cause undesirable opera‐

tion.

Safety

3 Storage and Transport

CAUTION!

Protect the module from moisture and

the effects of chemicals, even when still

packaged!

Store and transport the module it its original

packaging.

Ambient conditions for storage and transporta‐

tion:

n Temperature: -20 °C ... +60 °C

n Max. permissible relative humidity (DIN EN

60068-2-30): 95%, non-condensing

Storage and Transport

4 Assembly

CAUTION!

There needs to be Wi-Fi reception at the intended site of the "DULCOnneX gateway".

The unit is suitable for mounting on a wall or a pipe.

Tab. 1: Mounting materials (contained in the scope of delivery):

Description Quantity

Wall/tube retaining bracket 1

Half-round head screws 5x45 mm 2

Washer 5.3 2

Rawlplug Ø 8 mm, plastic 2

Sealing cap 1

Cable tie 2

Locking screw (PT) 1

4.1 Wall-mounting

Assembly (mechanical)

A0273

Fig. 1: Removing the wall/tube retaining bracket

1. Remove the wall/tube retaining bracket.

Pull the two snap-hooks (1) outwards

and push upwards

2. Fold out the wall/tube retaining bracket

(2) and pull out downwards

3. Mark two drill holes diagonally to each

other, using the wall/tube retaining

bracket as a drilling template

4. Drill holes: Ø 8 mm, d = 50 mm

Assembly

A0274

Fig. 2: Screw the wall/tube retaining bracket in

place with washers

5. Screw the wall/tube retaining bracket in

place with washers

6. Suspend the device on the top of the

wall/tube retaining bracket and, using

light pressure at the bottom, press it

against the wall/tube retaining bracket.

Then press upwards until the device

audibly snaps into position

4.2 Pipe Assembly

Assembly (mechanical)

Pipe diameter

Pipe diameter: 25 mm to 60 mm.

A0273

Fig. 3: Removing the wall/tube retaining bracket

1. Remove the wall/tube retaining bracket.

Pull the two snap-hooks (1) outwards

and push upwards

2. Fold out the wall/tube retaining bracket

(2) and pull out downwards

3. Secure the wall/tube retaining bracket

using cable ties (or pipe clips) to the

pipe

Assembly

A0275

Fig. 4: Suspending the device and fixing into

place

4. Suspend the device (1) on the top of the

wall/tube retaining bracket and, using

light pressure at the bottom (2), press it

against the wall/tube retaining bracket.

Then press upwards (3) until the device

audibly snaps into position

Assembly

5 Installation, electrical

CAUTION!

Malfunction from interference-prone

cables

Do not route the signal leads of the unit

alongside interference-prone cabling.

The interference could lead to malfunc‐

tion of the unit.

Implement interference suppression

measures in places where there is elec‐

trical interference in the environment.

CAUTION!

Malfunction from penetrated moisture

If this occurs: Properly seal the strain

relief mechanisms or cable threaded

connectors. Otherwise the intended

degree of protection will not be ach‐

ieved.

Simply disconnect the pump from the mains/

power supply for any repair or maintenance

work.

n Allow adequate room around the intended

socket.

Highlight the respective isolating options as

such and inform personnel of the isolating

option.

Requirements:

n The DULCOnneX units have a CAN con‐

nector

1. The DULCOnneX units can be con‐

nected to your CAN installation.

2. Prepare the sockets for the pumps but

do not yet insert the plugs! That is done

during commissioning.

3. Prepare the socket for the plug-in power

pack of the “DULCOnneX gateway” but

do not yet insert the plug! That is done

during commissioning.

Installation, electrical

6 Commissioning of pumps / units with CAN connector on the

DULCOnneX gateway

Maximum number of pumps /

units

You can connect up to 16 pumps or

other units to a DULCOnneX gateway.

However, there can only ever be 1

pump Sigma/ X and 1 UV system

UVCb.

Configuring additional pumps /

units

The configured pumps or units do not

need to be reconfigured if you wish to

integrate additional pumps or other

units into the configured CAN bus net‐

work.

The Wi-Fi name may not contain any

spaces!

The following is needed:

n "DULCOnneX gateway"

n DULCOnneX access code

n Pumps / units

n M12 CAN bus cable

n M12 CAN bus T-pieces

n M12 CAN bus terminators (male / female)

n Wi-Fi connection

n Smartphone, tablet or PC

Connection

1. The DULCOnneX units can be con‐

nected to your CAN installation.

2. Prepare the sockets for the pumps /

units and/or plug-in power pack but do

not yet insert the plugs! This needs to

happen later in a controlled manner.

Commissioning of pumps / units with CAN connector on the DULCOnneX

gateway

Setting up the pump / unit

1. Connect pump / unit no. 1 to the mains

voltage.

2. If available: Check in the menu for

pump / unit no. 1 under

‘Field bus’

whether the CAN bus (

‘Bus Active’

) is

set to

‘passive’

3. Connect the "DULCOnneX gateway" to

the CAN bus.

4. Connect the "DULCOnneX gateway" to

the mains voltage and wait 20 s.

The "DULCOnneX gateway" config‐

ures the pump / unit no. 1 and

issues a node ID.

5. Disconnect the "DULCOnneX gateway"

from the mains power supply an the

CAN bus and wait 60 seconds.

6. Connect pump / unit no. 2 to the mains

voltage.

7. If available: Check in the menu for

pump / unit no. 2 under

‘Field bus’

whether the (

‘Bus Active’

) is set to

‘passive’

8. Connect the "DULCOnneX gateway" to

the CAN bus.

9. Connect the "DULCOnneX gateway" to

the mains voltage and wait 20 s.

The "DULCOnneX gateway" config‐

ures the pump / unit no. 2 and

issues a node ID.

10. Disconnect the "DULCOnneX gateway"

from the mains power supply an the

CAN bus and wait 60 seconds.

11. Repeat steps 6 ... 10 until all the

pumps / units in the CAN bus network

have been connected.

At a later stage, additional units

can be integrated via the "DUL‐

COnneX gateway" into the CAN

bus network via steps 6 ... 10.

The following generally applies: Once

switched on, the “DULCOnneX

gateway” searches for the Wi-Fi with

the access data from its internal

memory.

There are now 2 options:

–

If this Wi-Fi is found, the "DUL‐

COnneX gateway" connects to it

and begins to transmit its data to

the DULCOnneX server.

–

If this Wi-Fi is not found, the "DUL‐

COnneX gateway" sets up its own

Wi-Fi using the SSID “DULCOn‐

nect”. You can now follow the

steps under “DULCOnneX set-up”

and set up the DULCOnneX.

Commissioning of pumps / units with CAN connector on the DULCOnneX

gateway

Setting up DULCOnneX

1. Connect the "DULCOnneX gateway" to

the mains voltage.

2. Connect your PC, laptop or smart

device to the “DULCOnneX” Wi-Fi:

Name / SSID: DULCOnnect

Password: FD1960de01

3. Use a current web browser to connect

your PC, laptop, smart device, to the

address

192.168.42.101.

4. Enter the following on this page:

‘Name / SSID’

of your Wi-Fi

("Your_WiFi")

‘Password’

of your Wi-Fi

‘Region’

(0 = Europe, 1 = North

America, 2 = Asia)

5. Save the entries and wait until the "DUL‐

COnneX gateway" restarts.

Setting up an account

(Only if no account already exists).

1. To create an account on the "DUL‐

COnneX platform"

dulconnex.prominent.com/signup.html

create a username and a password and

enter your own e-mail address.

2. Enter the

‘access code’

(which you

received in the post) and enter a tick to

accept the legal information / SLA.

You will receive a verification e-

mail.

3. Click on the link in the verification e-

mail.

Add the pump / unit to the account

Requirement:

The controller / unit have been fully set up.

1. Log in to the "DULCOnneX platform"

dulconnex.prominent.com/login.html.

2. Click on

‘Add unit’

3. Enter the serial number and identity

code of the pump / unit - refer to the

nameplate on the unit or in the unit’s

‘Information’

menu.

You will then be able to see the

latest measured values from your

pump / your unit in the browser on

the "DULCOnneX platform" in a

matter of minutes.

Commissioning of pumps / units with CAN connector on the DULCOnneX

gateway

7 Troubleshooting

Fault description Cause Remedy

Connection problems There is a problem with

the CAN bus.

Disconnect the CAN cable from the DUL‐

COnneX gateway for 60 seconds (Restart

DULCOnneX).

The DULCOnneX

gateway and other units

are interfering with each

other.*

The Bluetooth signal from

the smart device is inter‐

fering with the connection.

Switch off Bluetooth on the smart device.

Interference with other

devices is causing a

problem.

Change the orientation of the DULCOnneX

gateway until the problems disappear.

Change the installation site of the DUL‐

COnneX gateway until the problems disap‐

pear.

Connect the DULCOnneX gateway and

the units experiencing interference to dif‐

ferent power circuits.

Call in a high-frequency engineer.

Other units are interfering

with the Wi-Fi connection

to the DULCOnneX

gateway.

Increase the gap between the units and

the DULCOnneX gateway.

* Confirm or cancel this by switching the DULCOnneX gateway on and off.

Troubleshooting

8 Maintenance, Repair and Disposal

8.1 Maintenance

CAUTION!

Warning of faulty operation

No moisture may penetrate the

housing.

– Check the housing for damage.

–

Check that the seals are properly

fitted.

CAUTION!

The surfaces may be damaged

Do not under any circumstances use

solvent to clean the surfaces. Solvent

can attack the surfaces.

– Clean the housing with a slightly

damp cloth.

Then rub dry.

8.2 Repairs

Return the device to the manufacturer for

repair.

8.3

Disposal

CAUTION!

Disposal regulations

– Note the currently applicable

national regulations and stand‐

ards.

Sign indicating EU collection system

In accordance with the European Directive

2012/19/EU on waste electrical and electronic

equipment, this device features the symbol

showing a waste bin with a line through it. The

device must not be disposed of along with

domestic waste. To return the device, use the

return and collection systems available and

observe the local legal requirements.

Maintenance, Repair and Disposal

9 Technical data

Ambient conditions

Ambient conditions for storage and transporta‐

tion:

n Temperature: -20 °C ... +60 °C

n Max. permissible relative humidity (DIN EN

60068-2-30): 95%, non-condensing

n UV radiation, sunlight: do not directly

expose the unit

Degree of protection

Protection against contact and moisture in

accordance with IEC 529, EN 60529, DIN VDE

0470 Part 1:

Unit IP 65

Plug-in power pack IP 22

Electrical data

- refer to nameplate

Frequency and transmission output

The data for the Wi-Fi is as follows:

Frequency 2.4 GHz

Transmission output 100 mW

Materials

Housing: PPE-GF 10

Technical data

10 Excerpt from the Declaration of Conformity

We,

n ProMinent GmbH

n Im Schuhmachergewann 5 - 11

n D - 69123 Heidelberg, Germany,

hereby declare that the product specified below complies with the relevant basic health and safety

requirements of the Directive, on the basis of its functional concept and design and in the version

distributed by us.

Any modification to the product not approved by us invalidates this declaration.

Tab. 2: Excerpt from the Declaration of Conformity

Designation of

the product:

DULCOnneX gateway

Product type: DULCOnneX gateway AGIb

DULCOnneX gateway DACb

DULCOnneX gateway DLT, GMX, GXL

DULCOnneX gateway DF4, GMX, SXCb

DULCOnneX gateway GMX, SXCb, UVCb

Serial number: see nameplate on the device

Relevant direc‐

tives:

Low Voltage Directive (2014/35/EU)

EMC Directive (2014/30/EU)

Radio Equipment Directive (2014/53/EU)

RoHS Directive (2011/65/EU)

Harmonised

standards

applied, in par‐

ticular:

EN ISO 12100:2010

EN 61010-1:2010

EN 61000-6-3:2007/A1:2011

EN 61000-6-2:2005

EN 300 328 V2.1.1

EN 50581:2012

Date: 8.03.2019

Excerpt from the Declaration of Conformity

You can download the Declaration of Conformity at www.prominent.com.

Excerpt from the Declaration of Conformity

981854, 2, en_GB

ProMinent GmbH

Im Schuhmachergewann 5-11

69123 Heidelberg

Germany

Telephone: +49 6221 842-0

Fax: +49 6221 842-419

Email: [email protected]

Internet: www.prominent.com

ProMinent DULCOnneX Installation And Operating Instructions Manual

ProMinent DULCOnneX Installation And Operating Instructions Manual

ProMinent DULCOnneX Installation And Operating Instructions Manual

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