Compaq ProLiant Clusters HA/F100 Administrator's Manual

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ProLiant Clusters HA/F100 and

HA/F200

Administrator Guide

Third Edition (September 2000)

Part Number 380362-003

Compaq Computer Corporation

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Notice

COMPAQ, the Compaq logo, Compaq Insight Manager, ProLiant, ROMPaq, SoftPaq, SmartStart,

ServerNet

Registered in U.S. Patent and Trademark Office. SANworks is a trademark of Compaq

Information Technologies Group, L.P.

Microsoft, Windows, Windows NT are trademarks of Microsoft Corporation.

Intel is a trademark of Intel Corporation.

All other product names mentioned herein may be trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The

information in this document is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY

OF ANY KIND. ANY RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS

WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE LIABLE FOR ANY DIRECT, INDIRECT,

CONSEQUENTIAL OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT

LIMITATION, DAMAGES FOR BUSINESS INTERRUPTION OR LOSS OF BUSINESS

INFORMATION OR PROFITS), EVEN IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY

OF SUCH DAMAGES AND WHETHER IN AN ACTION OF CONTRACT OR TORT, INCLUDING

NEGLIGENCE.

The warranties for Compaq products are set forth in the express limited warranty statements

accompanying such products. Nothing herein should be construed as constituting an additional

warranty.

Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide

Third Edition (September 2000)

Part Number 380362-003

Compaq Confidential – Need to Know Required

Writer: Bryan Hicks Project: Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Comments:

Part Number: 380362-003 File Name: a-frnt.doc Last Saved On: 8/24/00 11:56 AM

Contents

About This Guide

Text Conventions........................................................................................................ix

Symbols in Text...........................................................................................................x

Symbols on Equipment................................................................................................x

Rack Stability .............................................................................................................xi

Getting Help ...............................................................................................................xi

Compaq Technical Support ................................................................................xii

Compaq Website.................................................................................................xii

Compaq Authorized Reseller............................................................................ xiii

Chapter 1

Architecture of the Compaq ProLiant Clusters HA/F100 and HA/F200

Overview of Compaq ProLiant Clusters HA/F100 and HA/F200 Components ...... 1-1

Compaq ProLiant Cluster HA/F100 ........................................................................ 1-2

Compaq ProLiant Cluster HA/F200 ........................................................................ 1-4

Compaq ProLiant Servers........................................................................................ 1-6

Compaq StorageWorks RAID Array 4000 or Compaq StorageWorks

RAID Array 4100 ............................................................................................. 1-6

Compaq StorageWorks RAID Array 4000 Controller...................................... 1-7

Connection Infrastructure for the RA4000/4100 .............................................. 1-8

Compaq StorageWorks Fibre Channel Host Adapter/P or Compaq

StorageWorks 64-Bit/66-MHz Fibre Channel Host Adapter............................ 1-9

Gigabit Interface Converter-Shortwave.......................................................... 1-10

Cluster Interconnect............................................................................................... 1-10

Client Network ............................................................................................... 1-10

Private or Public Interconnect ........................................................................ 1-11

Interconnect Adapters..................................................................................... 1-11

Redundant Interconnects ................................................................................ 1-12

Cables ............................................................................................................. 1-12

Microsoft Software ................................................................................................ 1-14

Compaq Software .................................................................................................. 1-15

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Compaq SmartStart and Support Software CD............................................... 1-15

Compaq Redundancy Manager (Fibre Channel)............................................. 1-17

Compaq SANworks Secure Path for Windows 2000 on RAID Array

4000/4100 ....................................................................................................... 1-18

Compaq Cluster Verification Utility............................................................... 1-18

Compaq Insight Manager................................................................................ 1-19

Compaq Insight Manager XE ......................................................................... 1-20

Compaq Intelligent Cluster Administrator...................................................... 1-20

Resources for Application Installation............................................................ 1-21

Chapter 2

Designing the Compaq ProLiant Clusters HA/F100 and HA/F200

Planning Considerations .......................................................................................... 2-2

Cluster Configurations...................................................................................... 2-2

Cluster Groups .................................................................................................. 2-9

Reducing Single Points of Failure in the HA/F100 Configuration ................. 2-14

Enhanced High Availability Features of the HA/F200 ................................... 2-23

Capacity Planning .................................................................................................. 2-28

Server Capacity............................................................................................... 2-29

Shared Storage Capacity................................................................................. 2-31

Static Load Balancing..................................................................................... 2-35

Networking Capacity ...................................................................................... 2-37

Network Considerations......................................................................................... 2-37

Network Configuration ................................................................................... 2-37

Migrating Network Clients ............................................................................. 2-38

Failover/Failback Planning .................................................................................... 2-40

Performance After Failover ............................................................................ 2-40

Microsoft Clustering Software Thresholds and Periods ................................. 2-41

Failover of Directly Connected Devices......................................................... 2-42

Manual vs. Automatic Failback ...................................................................... 2-43

Failover and Failback Policies ........................................................................ 2-44

Chapter 3

Setting Up the Compaq ProLiant Clusters HA/F100 and HA/F200

Preinstallation Overview.......................................................................................... 3-1

Preinstallation Guidelines ........................................................................................ 3-4

Installing the Hardware............................................................................................ 3-7

Setting Up the Nodes ........................................................................................ 3-7

Setting Up the Compaq StorageWorks RAID Array 4000 and RAID Array

4100 Storage System ........................................................................................ 3-9

Setting Up a Dedicated Interconnect .............................................................. 3-11

Setting Up a Public Interconnect .................................................................... 3-13

Redundant Interconnect .................................................................................. 3-13

Installing the Software ........................................................................................... 3-13

Assisted Integration Using SmartStart (Recommended) ................................ 3-14

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Compaq Intelligent Cluster Administrator............................................................. 3-21

Installing Compaq Intelligent Cluster Administrator ..................................... 3-21

Additional Cluster Verification Steps.................................................................... 3-22

Verifying the Creation of the Cluster ............................................................. 3-22

Verifying Node Failover................................................................................. 3-23

Verifying Network Client Failover................................................................. 3-24

Chapter 4

Upgrading the ProLiant Clusters HA/F100 and HA/F200

Pre-migration Preparation........................................................................................ 4-2

Migration Process I:

HA/F100 with Windows NTS/E to HA/F100 with

Windows 2000 Advanced Server............................................................................. 4-5

Migration Process II:

HA/F200 with Windows NTS/E to HA/F200 with

Windows 2000 Advanced Server............................................................................. 4-9

Migration Process III:

HA/F100 with Windows 2000 Advanced Server to

HA/F200 with Windows 2000 Advanced Server .................................................. 4-12

Migration Process IV: HA/F100 Windows NTS/E to HA/F200 Windows 2000

Advanced Server.................................................................................................... 4-15

Migration Process V: HA/F100 Windows NTS/E to HA/F200 Windows NTS/E. 4-19

Chapter 5

Managing the Compaq ProLiant Clusters HA/F100 and HA/F200

Managing a Cluster Without Interrupting Cluster Services..................................... 5-2

Managing a Cluster in a Degraded Condition.......................................................... 5-3

Managing Hardware Components of Individual Cluster Nodes .............................. 5-4

Managing Network Clients Connected to a Cluster................................................. 5-4

Managing a Cluster’s Shared Storage...................................................................... 5-5

Remotely Managing a Cluster ................................................................................. 5-5

Viewing Cluster Events ........................................................................................... 5-5

Modifying Physical Cluster Resources.................................................................... 5-6

Removing Shared Storage System.................................................................... 5-6

Adding Shared Storage System ........................................................................ 5-6

Adding or Removing Shared Storage Drives.................................................... 5-8

Physically Replacing a Cluster Node.............................................................. 5-10

Backing Up Your Cluster ...................................................................................... 5-11

Managing Cluster Performance ............................................................................. 5-12

Compaq Redundancy Manager.............................................................................. 5-13

Changing Paths............................................................................................... 5-14

Other Functions .............................................................................................. 5-15

RAID Array 4000 Controller Hot Replace ............................................................ 5-15

Secure Path Manager ............................................................................................. 5-16

Launching Secure Path Manager .................................................................... 5-16

Logging on to Secure Path Manager............................................................... 5-16

Managing Storagesets and Paths in a Clustered Environment........................ 5-18

Moving a Storageset From One Controller to the Other................................. 5-19

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Verifying A Path............................................................................................. 5-19

RA4000 Controller Hot Replace..................................................................... 5-20

Compaq Insight Manager....................................................................................... 5-21

Cluster-Specific Features of Compaq Insight Manager .................................. 5-22

Compaq Insight Manager XE................................................................................. 5-23

Cluster Monitor............................................................................................... 5-24

Compaq Intelligent Cluster Administrator............................................................. 5-26

Monitoring and Managing an Active Cluster.................................................. 5-26

Managing Cluster History............................................................................... 5-27

Importing and Exporting Cluster Configurations............................................ 5-27

Microsoft Cluster Administrator ............................................................................ 5-28

Chapter 6

Troubleshooting the Compaq ProLiant Clusters HA/F100 and HA/F200

Installation................................................................................................................ 6-2

Troubleshooting Node-to-Node Problems ............................................................... 6-4

Shared Storage ......................................................................................................... 6-6

Client-to-Cluster Connectivity............................................................................... 6-11

Cluster Groups and Cluster Resource .................................................................... 6-15

Troubleshooting Compaq Redundancy Manager................................................... 6-16

Event Logging................................................................................................. 6-16

Informational Messages .................................................................................. 6-16

Warning Message ........................................................................................... 6-19

Error Messages ............................................................................................... 6-19

Other Potential Problems ................................................................................ 6-21

Troubleshooting Compaq SANworks Secure Path for Windows 2000 on RAID

Array 4000/4100 .................................................................................................... 6-21

Appendix A

Cluster Configuration Worksheets

Overview................................................................................................................. A-1

Cluster Group Definition Worksheet ...................................................................... A-2

Shared Storage Capacity Worksheet....................................................................... A-3

Group Failover/Failback Policy Worksheet............................................................ A-4

Preinstallation Worksheet ....................................................................................... A-5

Appendix B

Using Compaq Redundancy Manager in a Single-Server Environment

Overview..................................................................................................................B-1

Installing Redundancy Manager ..............................................................................B-4

Automatically Installing Redundancy Manager................................................B-5

Manually Installing Redundancy Manager .......................................................B-5

Managing Redundancy Manager .............................................................................B-6

Changing Paths .................................................................................................B-7

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Expanding Capacity..........................................................................................B-8

Other Functions ................................................................................................B-9

Troubleshooting Redundancy Manager...................................................................B-9

Appendix C

Software and Firmware Versions

Glossary

Index

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About This Guide

This guide is designed to be used as step-by-step instructions for installation

and as a reference for operation, troubleshooting, and future upgrades.

Text Conventions

This document uses the following conventions to distinguish elements of text:

Keys Keys appear in boldface. A plus sign (+) between

two keys indicates that they should be pressed

simultaneously.

USER INPUT User input appears in a different typeface and in

uppercase.

FILENAMES File names appear in uppercase italics.

Menu Options,

Command Names,

Dialog Box Names

These elements appear in initial capital letters.

COMMANDS,

DIRECTORY NAMES,

and DRIVE NAMES

These elements appear in uppercase.

Type When you are instructed to type information, type

the information without pressing the Enter key.

Enter When you are instructed to enter information, type

the information and then press the Enter key.

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Symbols in Text

These symbols may be found in the text of this guide. They have the following

meanings.

WARNING: Text set off in this manner indicates that failure to follow directions

in the warning could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions

could result in damage to equipment or loss of information.

IMPORTANT: Text set off in this manner presents clarifying information or specific

instructions.

NOTE: Text set off in this manner presents commentary, sidelights, or interesting points

of information.

Symbols on Equipment

These icons may be located on equipment in areas where hazardous conditions

may exist.

Any surface or area of the equipment marked with these symbols

indicates the presence of electrical shock hazards. Enclosed area

contains no operator serviceable parts.

WARNING: To reduce the risk of injury from electrical shock hazards,

do not open this enclosure.

Any RJ-45 receptacle marked with these symbols indicates a Network

Interface Connection.

WARNING: To reduce the risk of electrical shock, fire, or damage to

the equipment, do not plug telephone or telecommunications

connectors into this receptacle.

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Any surface or area of the equipment marked with these symbols

indicates the presence of a hot surface or hot component. If this

surface is contacted, the potential for injury exists.

WARNING: To reduce the risk of injury from a hot component, allow

the surface to cool before touching.

Power Supplies or Systems marked with these symbols

indicate the equipment is supplied by multiple sources of

power.

WARNING: To reduce the risk of injury from electrical shock,

remove all power cords to completely disconnect power from

the system.

Rack Stability

WARNING: To reduce the risk of personal injury or damage to the equipment,

be sure that:

■ The leveling jacks are extended to the floor.

■ The full weight of the rack rests on the leveling jacks.

■ The stabilizing feet are attached to the rack if it is a single rack

installations.

■ The racks are coupled together in multiple rack installations.

■ A rack may become unstable if more than one component is extended for

any reason. Extend only one component at a time.

Getting Help

If you have a problem and have exhausted the information in this guide, you

can get further information and other help in the following locations.

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Compaq Technical Support

You are entitled to free hardware technical telephone support for your product

for as long as you own the product. A technical support specialist will help

you diagnose the problem or guide you to the next step in the warranty

process.

In North America, call the Compaq Technical Phone Support Center at

1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week.

Outside North America, call the nearest Compaq Technical Support Phone

Center. Telephone numbers for world wide Technical Support Centers are

listed on the Compaq website. Access the Compaq website by logging on to

the Internet at:

http://www.compaq.com

Be sure to have the following information available before you call Compaq:

■ Technical support registration number (if applicable)

■ Product serial numbers

■ Product model names and numbers

■ Applicable error messages

■ Add-on boards or hardware

■ Third-party hardware or software

■ Operating system type and revision level

■ Detailed, specific questions

Compaq Website

The Compaq website has information on this product as well as the latest

drivers and Flash ROM images. You can access the Compaq website by

logging on to the Internet at:

http://www.compaq.com.

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Compaq Authorized Reseller

For the name of your nearest Compaq authorized reseller:

■ In the United States, call 1-800-345-1518.

■ In Canada, call 1-800-263-5868.

■ Elsewhere, see the Compaq website for locations and telephone

numbers.

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Chapter 1

Architecture of the Compaq ProLiant

Clusters HA/F100 and HA/F200

Overview of Compaq ProLiant Clusters

HA/F100 and HA/F200 Components

A cluster is a loosely coupled collection of servers and storage that acts as a

single system, presents a single-system image to clients, provides protection

against system failures, and provides configuration options for static load

balancing.

Clustering is an established technology that may provide one or more of the

following benefits:

■ Availability

■ Scalability

■ Manageability

■ Investment protection

■ Operational efficiency

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This chapter discusses the role each of these products plays in bringing a

complete clustering solution to your computing environment.

Compaq ProLiant Cluster HA/F100

The Compaq ProLiant™ Cluster HA/F100 includes these hardware solution

components:

■ Two Compaq ProLiant servers

■ One or more Compaq StorageWorks™ RAID Array 4000 or Compaq

StorageWorks RAID Array 4100 (RA4000/4100) storage systems.

■ One Compaq StorageWorks RAID Array 4000 Controller per

RA4000/4100 storage system

■ One of the following hubs or switches:

 Compaq StorageWorks Fibre Channel Storage Hub (7- or 12-port)

 Compaq StorageWorks FC-AL Switch 8 with or without a Compaq

StorageWorks FC-AL Switch 3-port Expansion Module

■ One of the following host bus adapters per server:

 Compaq StorageWorks Fibre Channel Host Adapter/P

 Compaq StorageWorks 64-Bit/66-MHz Fibre Channel Host Adapter

■ Network interface cards (NICs)

■ Gigabit Interface Converter-Shortwave (GBIC-SW) modules

■ Cables:

 Multi-mode Fibre Channel cable

 Ethernet crossover cable

 Network (LAN) cable

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The Compaq ProLiant Cluster HA/F100 uses these software solution

components:

■ One of the following Microsoft Windows operating systems:

 Microsoft Windows NT Server 4.0, Enterprise Edition with

Microsoft Cluster Server (MSCS)

 Microsoft Windows 2000 Advanced Server with Microsoft Cluster

Service (MSCS)

■ Compaq SmartStart and Support Software CD

■ Compaq Cluster Verification Utility (CCVU)

■ Compaq Insight Manager (optional)

■ Compaq Insight Manager XE (optional)

■ Compaq Intelligent Cluster Administrator (optional)

NOTE: See Appendix C, “Software and Firmware Versions,” for the necessary software

version levels for your cluster.

The following illustration depicts the HA/F100 configuration:

RA4000/4100

LAN

storage hub

or switch

storage hub

or switch

Dedicated

Interconnect

Node 2

Node 1

Figure 1-1. Hardware components of the Compaq ProLiant Cluster HA/F100

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Compaq ProLiant Cluster HA/F200

The Compaq ProLiant Cluster HA/F200 adds Compaq Redundancy Manager

(for Windows NTS/E) and Compaq SANworks™ Secure Path for Windows

2000 on RAID Array 4000/4100 (for Windows 2000 Advanced Server)

software and a redundant Fibre Channel Arbitrated Loop (FC-AL) to the

HA/F100 configuration. The redundancy manager software, in conjunction

with redundant Fibre Channel loops, enhances the high availability features of

the HA/F200.

The Compaq ProLiant Cluster HA/F200 includes these hardware solution

components:

■ Two Compaq ProLiant servers

■ One or more Compaq StorageWorks RAID Array 4000 or Compaq

StorageWorks RAID Array 4100 (RA4000/4100) storage systems

■ Two Compaq StorageWorks RAID Array 4000 Controllers per

RA4000/4100 storage system

■ Two of the following hubs or switches:

 Compaq StorageWorks Fibre Channel Storage Hub (7- or 12-port)

 Compaq StorageWorks Fibre Channel FC-AL Switch 8 with or

without the Compaq StorageWorks FC-AL Switch 3-port Expansion

Module

■ Two of the following host bus adapters per server:

 Compaq StorageWorks Fibre Channel Host Adapter/P

 Compaq StorageWorks 64-Bit/66-MHz Fibre Channel Host Adapter

■ Network interface cards (NICs)

■ Gigabit Interface Converter-Shortwave (GBIC-SW) modules

■ Cables:

 Multi-mode Fibre Channel cable

 Ethernet crossover cable

 Network (LAN) cable

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The Compaq ProLiant Cluster HA/F200 includes these software solution

components:

■ One of the following Microsoft Windows operating systems:

 Microsoft Windows NT Server 4.0, Enterprise Edition with

Microsoft Cluster Server (MSCS)

 Microsoft Windows 2000 Advanced Server with Microsoft Cluster

Service (MSCS)

■ Compaq SmartStart and Support Software CD

■ Compaq Redundancy Manager (Fibre Channel) for Windows NT

■ Compaq SANworks Secure Path for Windows 2000 on

RAID Array 4000/4100

■ Compaq Cluster Verification Utility (CCVU)

■ Compaq Insight Manager (optional)

■ Compaq Insight Manager XE (optional)

■ Compaq Intelligent Cluster Administrator (optional)

NOTE: See Appendix C, “Software and Firmware Versions,” for the necessary software

version levels for your cluster.

The following illustration depicts the basic HA/F200 configuration.

Node 1

RA4000/4100

LAN

Node 2

Dedicated

Interconnect

storage hub

or switch

storage hub

or switch

storage hub

or switch

storage hub

or switch

Figure 1-2. Hardware components of the Compaq ProLiant Cluster HA/F200

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Compaq ProLiant Servers

Compaq industry standard servers are a primary component of all models of

Compaq ProLiant Clusters. At the high end of the ProLiant server line, several

high availability and manageability features are incorporated as a standard part

of the server feature set. These include online backup processors, a PCI bus

with hot-plug capabilities, redundant hot-pluggable fans, redundant processor

power modules, redundant Network Interface Controller (NIC) support,

dual-ported hot-pluggable 10/100 NICs and redundant hot-pluggable power

supplies (on most high-end models). Many of these features are available at

the low end and mid range of the Compaq ProLiant server line, as well.

Compaq has logged thousands of hours testing multiple models of Compaq

servers in clustered configurations and has successfully passed the Microsoft

Hardware Cluster Certification Test Suite on numerous occasions. In fact,

Compaq was the first vendor to be certified using a shared storage subsystem

connected to ProLiant servers through Fibre Channel Arbitrated Loop

technology.

NOTE: Visit the Compaq High Availability website

(http://www.compaq.com/highavailability) to obtain a comprehensive list of

cluster-certified servers.

The Microsoft Cluster Software (MSCS) is based on a cluster architecture

known as shared storage clustering, in which clustered servers share access to

a common set of hard drives. MSCS requires all clustered (shared) data to be

stored in an external storage system.

The Compaq StorageWorks RA4000/4100 storage system is the shared storage

system for the Compaq ProLiant Clusters HA/F100 and HA/F200.

Compaq StorageWorks RAID Array 4000 or Compaq

StorageWorks RAID Array 4100

The Compaq StorageWorks RAID Array 4000 Compaq StorageWorks RAID

Array 4100 (RA4000/4100) is the storage cabinet that contains the disk drives,

power supplies, and array controllers. The RA4000/4100 supports the same

hot-pluggable drives as Compaq Servers and Compaq ProLiant Storage

Systems, online capacity expansion, online spares, and RAID fault tolerance

of SMART-2 Array Controller technology. The RA4000/4100 also supports

hot-pluggable, redundant power supplies and fans, and hot-pluggable hard

drives.

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The HA/F100 and HA/F200 ProLiant Clusters must have at least one

RA4000/4100 set up as an external shared storage. Consult the Order and

Configuration Guide for Compaq ProLiant Cluster HA/F100 and HA/F200 at

the Compaq ProLiant Clusters High Availability website

(http://www.compaq.com/highavailability) to determine the maximum supported

cluster configuration.

For more detailed information on the RA400/4100, refer to the following

documents:

■ Compaq StorageWorks RAID Array 4000 User Guide

■ Compaq StorageWorks RAID Array 4100 User Guide

Compaq StorageWorks RAID Array 4000 Controller

The Compaq StorageWorks RAID Array 4000 Controller (RA4000

Controller) is fully RAID capable and manages all of the drives in the

RA4000/4100 storage array. Each RA4000/4100 is shipped with one controller

installed. In a HA/F100 cluster, each array controller is connected to both

servers through a single Fibre Channel storage hub or FC-AL switch. In a

HA/F200 cluster, the addition of a second Compaq StorageWorks RA4000

Redundant Controller is required to provide redundancy.

These redundant controllers are connected to each server through two separate,

and redundant, Fibre Channel storage hubs or FC-AL switches. This

dual-connection configuration implements a vital aspect of the enhanced high

availability features of the HA/F200 cluster. Each of these components is

discussed in the following sections. For more information, refer to the Compaq

StorageWorks RAID Array 4000 Redundant Array Controller Configuration

Poster.

For more information about shared storage clustering, refer to the Microsoft

clustering documentation.

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Compaq ProLiant Clusters HA/F100, ProLiant Clusters HA/F200 Administrator's Manual

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