Vivint Go!Control User manual

WARNING: OWN ER’S I NS TRUCTION NOT ICE

Not to be removed by anyone except occup ant

Go!Control Panel

User Guide

ENGLISH

(Internaonal)

WIRELESS SECURITY SYSTEM

CONTENTS

SystemOverview.................. 3

Features .............................3

BasicOperation .......................4

SensorTypes/Zones .................4

Smoke,Heat,andFreezeProtection....4

BurglaryProtection ..................4

UserCodes .... .....................4

Alarms ............................4

Messages..... .....................4

TroubleAlerts ......................4

WirelessSensors....................4

ControlPanelFeatures.................5

MainDisplayScreens ..................6

HomeScreen.......................6

SecurityScreen .....................6

ReadytoArmScreen.................6

MenuScreen.......................6

StatusScreen ..... ..................6

BurglaryProtection................ 7

SampleFloorPlan .....................7

SensorStatus.........................8

checkingforclosedSensors.. ...........8

ViewingEachSensor’sStatus............9

DealingwithaSensorFalseAlarm........9

SensorBypassing.....................10

ForceBypassAllSensors .............10

Bypassing/Un‐BypassingSensors ......10

StayMode..........................11

EntryDelayinStayMode............11

QuickExitinStayMode .............12

SilentControlinStayMode............12

ArmingtoStayMode ...............12

Awaymode .........................13

ExitandEntryDelaysinAwaymode ...13

ExitDelayRestart...................13

SilentControlinAwayMode .........13

QuickExitinAwayMode ............14

AutoStayMode...... ..............14

ArmingtoAwayMode ..............14

DisarmingtheSystem .. ...............15

DisarmingfromStayMode...........15

DisarmingfromAwayMode..........16

IfaBurglaryAlarmOccurs .............16

BurglaryAlarmSiren ................16

AlarmMemory ....................16

Optional2‐WayVoiceCommunications 17

KeyFob:ArmingandDisarming.........17

ArmtheKeyfob....................17

DisarmtheKeyfob ..................17

ActivatetheEmergencyAlarm........17

ActivatetheAuxiliaryOutput .........17

WirelessKeypad:ArmingandDisarming .18

ArmtheKeypad ....................18

DisarmtheKeypad .................18

ActivateaFireEmergency ...........18

ActivateaPoliceEmergency..........18

Smoke,HeatandFreezeProtection .. 19

InitiatingaFireAlarmManually.......19

IftheFireAlarmSoundsAutomatically. 19

SilencingaFalseFireAlarm ..........20

RecommendedFireAlarmLocations.....21

NFPAStandard#72 .................21

DoNotMountanAlarmHere:....... 21

EmergencyActionPlan ............. 22

EmergencyFunctions ............. 23

24‐HourEmergencyButtons . .......... 23

SystemTroubleAlerts............. 24

TroubleAlertIcon ................... 24

ViewtheCurrentTroubleAlerts........ 24

TroubleAlertBeepHold‐off ........... 24

SystemStatusIcons .............. 25

ACPowerOn ....................... 25

ACPowerOFF....................... 25

PhoneLineFailure ................... 25

SounderDisabled.................... 25

LowBackupBattery ..... ............. 25

TestMode ....................... ... 25

Touc hScreenKeypadTraffic........... 25

CellRadio.......................... 25

Interiorsensoropen ................. 25

Messaging ...................... 26

DisplayingMessages .............. ... 26

ReadingMessages................... 26

ReadingConfidentialMessages .........27

FilteringMessages ....................27

SortingMessages ................. ....27

RemoteControlbyTelephone ...... 28

CallingtheSystem................ ... 28

ControllingtheSystemRemotely ....... 28

BypassingSensorsRemotely ........... 29

SystemToolbox .................. 30

Usermanagement ................... 30

UserCodeSetup............. ...... 30

AddingaUserCode................ 30

UserCodeAccessSchedules ......... 31

UserCodes ....................... 32

DuressUserCodeSetup ......... ... 33

SecretDuressButton ............... 33

SystemHistory...................... 34

SystemTest ......................... 34

SensorTest ....... ................ 35

PanelTest ........................ 35

TelephoneTest .................... 35

CellPhoneTest .................... 36

ChimeOptions.......................37

AdjustingtheBrightness/Volume. ...... 38

AdjustingtheBacklightTime‐out....... 38

CleaningtheTouc hScreen ............ 38

Touc hScreenCalibration.............. 39

SetDateandTime ...... ............. 40

DisplayFirmwareVersion ............. 40

InstallerProgrammedOptions...... 41

SirenRunTime.................... 41

SensorTriggerLimit ................ 41

FireHornRunTime ................ 41

ExitDelay ........................ 41

EntryDelay....................... 41

24‐HourEmergencyFunctions....... 42

QuickArming..................... 42

QuickBypass...................... 42

QuickExit ........................ 42

AutoUn‐bypass ................... 42

Go!Control Wireless Security System | User Guide

AutoStay .........................42

KeyFobS ound.....................42

KeyFobDisarmAfterSound .........43

KeyFobOptions ...................43

WirelessKeypadEmergencyKeys .....43

ExitDelayRestart ..................43

CancelDisplay .....................44

CancelTime .................. .....44

DialerDelay .......................44

2‐WayVoice.......................44

TelephoneRemoteControlAnswer ...44

InstallerSpecificInformation.......45

ServiceInformation ...............46

AlarmDialingEquipment ..........47

RegulatoryInformation.........

...48

ImportantNotice .................49

AlarmSystemLimitations .............49

LimitedWarranty.................51

SYSTEM OVERVIEW

Thissystemprovidesthre e(3)formsofprotection:burglary,fire,andemergency,depending

ontheoptionssetbyyourinstaller.ThesystemconsistsoftheControlPanelwithacolor

touchscreen,wirelesssensorsthatprovideperimeterandinteriorburglaryprotection,and

wirelesssmokeandcarbonmonoxidedetectors.Inaddition,optional

remotecontrolkeyfobs,

wirelesspanicbuttonsandkeypadsmayhavebeenprovidedorinstalled.

Thesystemmonitorsallprotection“zone s”andthesystem’sstatus.TheControlPaneldisplays

monitoringinformationandcontrolsthealarmsiren.Yoursystemmayalsohavebeensetup

tosendalarmandstatusreportstoaCentralStationandhasthecapabilityfor2‐wayvoice

communicationswiththealarmmonitoringoperator.

FEATURES

Followingisalistofstandardfeaturesandoptionsthatcanbeincludedinyoursystem.Ask

yourinstallerwhichoptionsareavailabletoyouandchecktheboxesthatapply.

• Stay andAwayarmingmodes:Sta ymodearmsthesystemperimeteronlyandisused

typicallyatnightwhenthepremisesareoccupied.Awaymodearmsthesystemperimeter

andinterior;it’s usedwhenthepremisesareunoccupied.

•32user‐unique4‐digitcodestooperatethesystem:Thesystemsupportsone(1)master

usercodethatcanassignandmaintaintheotherusercodes.

•Oneofthe32usercodesfunctionsasaduresscode.Controllingthesystemwiththiscode

givestheappearanceofnormaloperation,butusingitsendsasilentduressreporttothe

CentralStationtoinitiateasilentalarmcallforhelp.

•VoiceannouncementsfromtheControlPanel:Thesystemhasavocabularyofdescriptive

wordsthatcanbeassignedtosensorssoeachhasauniqueannouncementsuchas“front

door”or“bedroomwindow”ifdesired.

•Homeautomationwiththebuilt‐inZ‐WavecontrollerforremotecontrollingZ‐Wave

enabledhomeappliances(optionalfeature).

•Alarmhistorywithsystemeventlog:Eachalarmandsystemalertisloggedintothe

system’smemory.TheseeventscanbedisplayedandreviewedattheControlPanelor

remotelybytheCentralStation.

•Realtimeclockandcalendarshowsonthesystem’sdisplayandisusedtotimestamp

itemsintheeventlog.

 2‐wayvoicecommunication:Afteranalarm,thesystemcanautomaticallyconnectwitha

CentralStationoperatorsotheycanconversewithpeopleinthepremises.

 Remotecontrolofthesystemoverthetelephone.

 RemotecontrolofthesystemusingaWeb‐enableddevicethroughtheInternet

 Threeoptional24‐houremergencyfunctions:Panic,Fire,andEmergency.The s efunctions

canbeactivatedbybuttonsontheControlPanel,usingwirelesssensors,fromthe

wirelesskeypad,orfromportablependantdevices(suchasthepanicbuttonremote).

1. RequirestheoptionalPOTSmodule,whichisonlyavailableintheUnitedStatesand

Canada.

2. RequirestheoptionalCellularRadioModule.

Go!Control Wireless Security System | User Guide

BASIC OPERATION

Followingaregeneraloperationalconcepts

thatyoursystemsupports.Understanding

theseconceptswillhelpyoutouseyour

securitysystemtoitsfullestextent.

Sensor Types/Zones

Thesystem’ swirelesssensorshavebeen

assignedtoselected“types”(oftencalled

“zone s”).Thesensortypedetermineshow

andwhenthesystemwillreacttoasignal

fromthesensor.Somesensors arearmed24

hoursaday,othersensorsareonlyarmed

whenthesystemisarmed.

Smoke, Heat, and Freeze

Protection

Ifwirelesssmoke,heatandfreezedetectors

havebeeninstalledinyoursystem,theyare

armed24hours‐a‐day,Theywillsoundan

alarmwhensmokeisdetectedandcan

reportthefirealarmtotheCentralStation.

See"Smoke,HeatandFreezeProtection"on

page19foremergencyplanning

and

evacuationinformation.

Burglary Protection

Burglaryprotectionisprovidedbyperimeter

andinteriorsensors.Whenthesystemis

armedintheAwaymode,bothperimeter

andinteriorsensorsarearmedandcan

triggeranalarm.Whenthesystemisarmed

intheStaymode,onlytheperimetersensors

arearmedandcantriggeranalarm.

Both

armingmodesofferanExitDelaythat

allowstimetoexitthepremiseswithout

triggeringthealarm.Uponre‐entry,anEntry

Delayisenabledthatallowsyoutimeto

disarmthesystem.

Youcansetsensorstosoundachimeand/or

avoiceannouncementwhentheyare

triggered.Soyou

canmonitoryourdoors

andwindowswhilethesystemisdisarmed.

Formoredetails,see"BurglaryProtection"

onpage7.

User Codes

Thesysteminstallerhasalready

programmedamasterusercodeforyour

system.Thiscodecanbeusedtocontrolthe

systemaswellasassignandchangethe

otherusercodes.Themasterusercodecan

alsoaccessseveralsystemsetupsettingsin

theUserToolbox.

Alarms

Whenanalarmoccurs,theControlPanel’s

sirenandanexternalsiren(ifinstalled)

soundsforapresettime.Duringalarmsand

afterdisarming,thealarmhistorybutton

displaysallthealarmsthathaveoccurr ed,

andwhichsensorswereinvolved.Thealarm

historyclearsthenexttimethesystemis

armed

orcanbeclearedmanually.

Messages

Yoursecuritysystemsupportsreceiving

messagesfromtheCentralStation.The

messagescanbeaboutsystemupgrades,

additionalservices,specialregionalweather

alerts,etc.

Trouble Alerts

Thesystemmonitorsitselfforabnormal

operatingconditionsandwillalertyouif

troubleisdetected.Troubleconditionscan

bereportedtotheCentralStation.

Wireless Sensors

Yoursecuritysystemcomeswithwireless

sensors.Somesensorsarevisible,others

maybehiddenbydoorjambsorwherethe

sensorismounted.Dependingonyourtype

ofinstallationandhowmanysensorsare

installedwiththeControlPanel,sensorscan

includebutarenotlimitedtothefollowing:

Door/WindowSensor MotionDetector

GlassBreakSensor Smoke/Heat/Freeze

Alarm

COSensor PanicButtonRemote

Keyfob WirelessKeypadand

WirelessTouchScreen

Keypad

System Overview

CONTROL PANEL FEATURES

SeethetablebelowforfulldescriptionsofControlPanelFeatures.

A AlarmSounderandSpeaker Soundsallsystemlocalalarms,voiceprompts,systemsounds,and

audiofor2‐wayvoicecommunicationswiththeCentralStation

B ColorDisplaywith

Touchscre en

Showsallsysteminformation,status,programming,andfunctionsas

thekeypad.Taptoswitchbetweentheclock,calendar,andweather

andweatherdisplay.

Microphone ForvoicecommunicationwiththeCentralStation

D EmergencyButton/Indicator LightsWHITEwhenenabledforemergencyalarms.FlashesWHITE

duringemergencyalarms

E HomeButton/Indicator SensorStatus

LightsGREENwhenallsensorsareclosed(readytoarm)

Notlitwhenanysensorisopen(notreadytoarm)

ArmingStatus

LightsREDwhensystemis

armed

FlashesREDduringtheEntryDelay

AlarmMemory

FlashesREDduringanalarm

FlashesREDafteranalarmwhilesystemisstillarmed

PowerOutage

FlashesWHITEduringpoweroutage(systemonbatterybackup)

FlashesGREENwhenallsensorsareclosed(readytoarm)

FlashesORANGEwhenanysensoris

open(notreadytoarm)

FlashesREDwhilesystemisarmed

Go!Control Wireless Security System | User Guide

MAIN DISPLAY SCREENS

Usethetouchscreentocontrolandoperate

theControlPanel.Thetouchscreenincludes

avarietyofbuttons,indicators,andtextfor

navigationandsystemoperation.

Atthetop‐leftoftheHomescreen,youcan

viewthecurrentsystemstate.Scrollingtext

showinganypendingalerts.Therightsideof

thescreenrevealsavarietyofsystemstatus

icons.

Home Screen

TheHomescreenshowssystemstatuswith

iconstoindicatesystemconditions.Italso

displaysthetimeanddate.TheHomescreen

hasSecurity,Services,SilentControland

DisplayOffbuttons.

TIP: TaptheServicesbuttontogainacessto

featuresforcontrollingZ‐Wavedevices.

IftheZ‐Wavefeaturesarenot

ogrammed,thisbuttonwillnotappear.

•Tapthe

Homebuttononthepanel

torevea

ltheHomescreen.

Security Screen

UsetheSecurityscreentoaccesstheArm,

Menu,andStatusscreens.Thisscreenalso

showsthecurrenttimeanddate.If

messages,alarms,ortroublealertsare

pending,squarebuttonsandindicatesthe

numberof pendingalarmsormessages

Ready to Arm Screen

UsetheReadytoArmscreentoarmthe

securitysysteminStayandAwaymode.You

alsohavetheoptiontoselecttheEntry

DelayandSilentExitcheckboxestoturn

thosefeaturesON.

Menu Screen

UsetheMenuscreentogainaccesstothe

ReadytoArm,Emergency,orToolbox

screen.

Status Screen

UsethecontrolsintheStatusscreentoview

thesystem’scurrentstatusandtoreviewa

scrollinglistofalertsinalogformat.The

date,timeandnatureofanyalertsarelisted

inthedisplayedlog.

•Tapth

eSilencebuttontostopthe

systemstatusvoiceannouncement.

•Tapth

e↑or↓arrowstoscrollthrough

theliststatusmessages.

BURGLARY PROTECTION

Whenyoursystemwassetupbyyourinstaller,wirelesssensor s wereplacedtomonitor

specificdoorsandwindows.Theinstallerselectedthesedoorsandwindowsaslikelyplaces

whereanunlawful intrusionmightoccurandcouldbedetected.Eachsensorwas

programmedtohavethesystemreactinaspecificway.

See“InstallerProgrammedOptions”

onpage41forspecificsabouteachsensor.

Somesensortypessuchassmokedetectors,carbonmonoxidedetectors,panicbuttons,etc.

arealwaysactiveandcantriggeranalarmatanytime.Othersensorsonprotecteddoorsand

windowsarepartoftheburglaryprotectionpartof thesystem,andcanbeturnedonoroff.

Turningontheburglaryprotectionpartofthesecuritysystemiscalled“Armi ngtheSystem”.

Theburglaryprotectionpartofthesystemcanbearmedintwomodes:StaymodeorAway

mode.

SAMPLE FLOOR PLAN

Refertothefloorplanbelow.Itshowsatypicalresidentialinstallationandthevarioustypesof

wirelesssensorsandtheirfunctions.

A FrontandsidedoorsensorshaveExit/Entrydelay SMKE Smokedetector

B SideandmaingaragedoorsensorshaveExit/Entrydelay CO Carbonmonoxidedetector

CP Controlpanel GB Glassbreaksensor

DW Door/windowsensor PAD Wirelesskeypad

PIR Motiondetector ES Externalsiren

Go!Control Wireless Security System | User Guide

SENSOR STATUS

Thesecuritysystemconstantlymonitorsallofthesensorsattachedtotheprotecteddoors

andwindowsinyourhomeorbusiness.TheControlPanelknowsifeachdoororwindowwith

sensorsisopenorclosed.Theopenorclosedconditionoftheprotecteddoorsandwindowsis

calledthesensors

tatus.

Formaximumsecurity,allthedoorsandwindowsonyourpremisesshouldbeclosedwhen

youleavethebuilding.Insomecases,suchaswhenusingthesecuritysystemwhenyoustay

athome,youmaywanttoleavesomedoorsorwindowsopen.Thesystemrecognizes

bypassestoresolvetheopendoorsorwindows.See"Bypassing/Un‐BypassingSensors"on

page10.

NOTE: Bef

oreyoucanarmthesystem,youmustcloseorbypassalldoorsandwindows

withsensors.

CHECKING FOR CLOSED SENSORS

Inmostcases,youwillbearmingthesecuritysystemwithallofthesensor ‐protecteddoors

andwindowsclosed.TheControlPanelprovideseasywaystoverifythatallthesensor‐

protecteddoorsandwindowsareclosedbeforearmingthesystem:

•The

Homebuttonlightsgreenwhenallperimetersensorsareclosed.The Home

buttonisnotli

tifanyperimetersensorisopen.Openinteriorsensorsdonotchangethis

indication.

•TheSecuritybu

ttonon thedisplay’sHomescreenlightsgreenwhenallperimetersensors

areclosed.TheSecuritybuttonislitorangeifanyperimetersensorisopen.Openinterior

sensorsdonotchangethisindication.

•TheArmb

uttononthedisplay’sSecurityscreenandMenuscreenlightsgreenwhenall

perimetersensorsareclosed.Ifanyinteriorsensorsareopen(orwhenanymotion

detectoristriggered),a houseiconisdisplayedonthestatusbar.TheArmbuttonislit

orangeifanyperimetersensorisopen.

Burglary Protection

VIEWING EACH SENSOR’S STATUS

TheControlPanelwillalsoshowyouwhichsensor‐protecteddoorsand windowsareopen.

Yourinstallerhasprogrammeddescriptivenamesforeachsensor‐protecteddoorand

window.TheControlPanel’scolordisplaywillshowthenamesofwhichdoorsandwindows

areopen.

•ThetopofthedisplayontheHome,Security,andMenuscreenssensorstatus.See

“SystemSta

tusIcons”onpage25.

TappingtheSt

atusbuttonalsodisplaysalistofopensensorsandgeneralsystemstatus

andalerts.

A TheStatusBarshowsthesystemmodeandshowssystemstatusicons.See“SystemStatusIcons”

onpage25.

B TheAr

mbuttononthesecurityandmenuscreenslightsgreenwhenallperimetersensorsare

closed.TheArmbuttonlightsorangeifanyperimetersensorisopen.

C TheHomeb

uttonlightsgreenwhenallperimetersensorsareclosed.TheHomebuttonisnotlitif

anyperimetersensorisopen.

D Theicondi

splayedshowsthataninteriorsensorisopen.Othericonscanappearhereaswell.See

“SystemStatusIc

ons”onpage25.

DEALING WITH A SENSOR FALSE ALARM

TheControlPanelreportsalarmconditionsonallsensorswhenarmedbothvisually(onthe

statusbar,andthroughasystemalerticon)andaudibly(throughvoiceandchime

announcements).Therearetimes,thoughrare,thatansensorwillsendanalarmconditionto

theControlPanelwhennoalarmexists.Thecond

itionsofafalsealarmvarydependingonthe

typeofsensorandhowthatsensorcommunicateswiththeControlPanel.

•PerformaSystem,Sensor,andPanelTesttofindanyfalsealarmconditions.See"System

Test"onpa

ge34.See"SensorTest"onpage35.See"PanelTest"onpage35.

Go!Control Wireless Security System | User Guide

SENSOR BYPASSING

Befor ethesystemcanbearmed,all

protecteddoorsandwindowsmustbe

closedorbypassed.Youcanbypassopen

sensorsonprotecteddoorsorwindows

beforearmingthesystem.Whenasensoris

bypassed,thesystemignoresthatthedoor

orwindowisopen.Therearetwotypesof

sensorby

passesavailable:

•Forced

•Manual

Insom

ecases(suchaswhenusingthe

securitysystemforprotectionwhensta ying

athome)itmaybedesirabletoleavesome

sensor‐protecteddoorsorwindowsopen.

Temporar i lybypassingasensorforthisuseis

calledForceBypassing.

NOTE: Fo

rcebypassesare

automaticallyremovedwhenthe

systemisdisarmed.

Sensorbypassingisalsosometimesused

whenasensorisrequiringservice.Asensor’s

magnetmightbemissing,oranexternal

switchcontactconnectedtoasensormight

befaulty ,causingthesensortobedetected

asopenbytheControlPanel.Inthese

conditions,youmayneedtoschedulea

rvicecallwithyourqualifiedalarmservice

techniciantorepairorreplacethetroubled

sensor.Ifthesecuritysystemneedstobe

armedbeforethesensorcanbeserviced,

thesensorcanbemanuallybypassedsothe

restofthesystemcanbearmed.Depending

onprogramming,manualbypassescan

remaininplaceunti

ltheyaremanually

removed.

NOTE: By

passedsensorsofferno

protectionandcannotcausean

alarm.Usebypassifyouwantto

armyoursystemwithoneormore

sensorsopenandintentionally

unprotected.

Force Bypass All Sensors

Ifanysensorsareopenwhenthesystemis

disarmed,theArmbuttononthepanelturns

YELLOW.WhenyoutaptheArmbutton,the

systemautomaticallyrevealstheBypass

screenwhichletsyouarmthesystemwhile

forcingittobypassallopensensors.

Toforcebypassallopensensors:

1 Ensureasensorisopen,suchasadoor

orwindow.

2 AttheSecurityorMenuscreen,tapthe

YELLOWArmbutton.

3 AttheBypassscreen,tapBypassAll.

Thisfo

rcesthesystemtobypassallof

theopensensorsinthelist,including

anyopeninteriorsensors.

4 AttheEnterCodescreen,enteravalid

usercodetobypassthesensor.

NOTE: TheQuickBy

passfeaturecan

alsobeconfiguredbytheinstaller.

Fordetails,refertotheControl

Panel’ sInstallation&

ProgrammingGuide.

5 AttheReadytoArm(SensorsBypassed)

screen,tapStayorAwa ymode.

Later,whenyo

udisarmthesystem,the

bypassedsensorsarereturnedtotheir

normalstate.

Bypassing/Un-Bypassing

Sensors

Toaddorremovesensorsonthesystem’s

bypasslist:

1 AttheHomescreen,tapMenu.

2 AttheMenuscreen,tapToolbox.

3 Enteravalidusercodetogainaccessto

theToolbox.

4 AttheToolbox(1of3)screen,tap

BypassedSensors.

5 AttheBypassedSensorsscr een,choose

oneoftheseoptions:

• Addasensortothebypassedlist.

TaptheBLUEbuttonthat

correspondstothedesiredsensor.

WhenthebuttonturnsYELLOW,the

systemwillbypassthesensor.

Burglary Protection

• ViewOnlyBypassedSensors.Place

acheckmarkintheShowBypassed

Onlybox.

• Re

moveasensorfromthebypassed

list.TaptheYELLOWbuttonthat

correspondstothedesiredsensor.

ThebuttonturnsBLUEwhenitisno

longeronthebypassedlist.

6 Whenfinished,tapBack.

STAY MODE

UseStaymodetopartiallyarmthesystem

whenindividualswillbeoccupyingthe

premises.Thisarmsonlythesensor‐

protectedperimeterdoorsandwindows.It

leavesinteriormotionsensorsorother

interiordoorsunarmed.Inahomesetting,

Staymodeistypicallyusedduringthe

eveninghourswhenoccupantsarenolong

er

expectedtoleaveorent erthepremises.This

allowsoccupantstomoveaboutthe

premiseswithouttriggeringtheburglary

alarm.Becausealltheinteriorburglary

protectionisOFF,analarmwouldonlybe

triggeredwhenasensor‐protected

perimeterdoororwindowisopened.

Entry Delay in Stay Mode

Certainsensors,suchasadoor,canbe

configuredbyyourinstallertouseadelay

timerbeforetriggeringanalarm.This

providesawayforanauthorizedperson

returningtoenterusingapredetermined

dooranddisarmthesystembeforeanalarm

istriggered.

ToarmthesystemusinganEntr

yDelay:

1 AttheSecurityorMenuscreen,tapthe

Armbutton.

2 AttheReadytoArmscreen,placea

checkmarkintheEntryDelaybox.Thisis

thedefaultsetting.

NOTE: Ifyo

uremovethecheckmark

fromtheEntryDelaybox,analarm

willbetriggeredwhenthe sensor

isopenedwhilethesystemis

armedinStaymode.

3 TapStaytoarmthesystem

NOTE: Whenre‐enteringthepremises,

theusermustenterthroughthe

door(s)programmedtousethe

entrydelaytimer.Thisgivesthe

useraspecifiedamountoftimeto

disarmthesystem.Ifthesystemis

notdisarmedintime,analarmis

triggered.

Go!Control Wireless Security System | User Guide

Quick Exit in Stay Mode

Aprogrammableoption,calledQuickExit

maybedisplayedontheSecurityscreen

whilethesystemisarmedinSta ymode.Tap

theQuickExitbuttontostartatimerto

allowsomeonetoexitorenterthrougha

sensor‐protecteddoorprogrammedfor

delaywithouthavingtodisarmtheentire

stem.Whenthedelaytimerrunsout,the

systemreturnstothenormalStaymode.

TheQuickExitoptioncanbeturnedonoroff

byyourinstaller,see"InstallerProgrammed

Options"onpage41tounderstandthe

optionsthathavebeenprogrammedfor

yoursystem.

SILENT CONTROL IN STAY

MODE

Threeoptionsforsilencingthebeepsand

announcementsareavailablewhenarming

ordisarmingthesysteminStayMode.

•AttheHo

meorSecurityscreen,tapthe

SilentControlbutton.

•AttheRe

adytoArmscreen,selectthe

SilentExitcheckbox.

•OntheEx

itDelayscreen,tapSilence.

Selectingan

yoftheseoptionssilencesthe

ControlPanelbeepsandannouncements,

andwhenarming,selectingtheoption

doublesthelengthoftheExitDelay.

Arming to Stay Mode

UseStayModetoarmthesystemwhen

anyoneisathome.StayModenormallyhas

anEntryDelaysoauserwithausercodecan

re‐enterwithoutcausinganalarm.

1 Closeallprotected perimeterdoorsand

windowsbeforearming.

2 Verifythatthe buttonontheControl

Panelisli

tGREENindicatingthatthe

systemisreadytoarm.TheSecurityand

ArmbuttonsonthedisplayisGREEN

whenallsensorsareclosed.

NOTE: Ifyouwanttoarmthesystem

quietlywithoutsoundingany

announcements,tap before

performingthesesteps:

•AtRe

adytoArmscreen,placea

checkmarkintheSilentExitbox.

Or

•Duringex

itdelaytapSilence.

3 AttheSecurityorMenuscreen,tap

Arm.

NOTE: Ifth

ereareanyopenperimeter

doororwindowsensors,the

Bypassscreenappears.Closeall

thesensorsdisplayedortap

BypassAlltoforcebypassthe

displayedsensors.

NOTE: B

ypassedsensorsdonottrigger

analarm.(Tobypasssensors,enter

ausercodeunlesstheinstallerhas

setthesystemforQuickBypass).

4 OntheReadytoArmscreen,selectthe

EntryDelaycheckboxwhenarmingthe

systeminStaymode.

Ifnooneisex

pectedtore‐enter,the

systemcanbearmedwithoutanEntry

Delay.Allperimeterdoorswilltriggerthe

alarminstantly.Toarmwithallexit/

entryperimeterdoorsasinstant,remove

thecheckmarkfromtheEntryDelaybox.

5 TapStaytoarmthesystem.

NOTE: Toarmthesy

stem,youmay

needtoenterausercodeifyour

installerhasturnedoffthe

system’sQuickArmingfeature.

6 ThesystemwillarmandshowstheExit

Delaycountingdown.WhentheExit

Delayexpires,thesystemisfullyarmed

intheStaymode.

Burglary Protection

AWAY MODE

Awaymodeisforarmingthesystemwhen

everyoneisleavingthepremises.Away

modearmsallsensor‐protectedperimeter

doorsandwindows,interiormotionsensors,

interiorglassbreaksensors,andanyother

sensor‐protectedinteriordoors.The

premisesmustbeunoccupiedwhilethe

systemisarmed.Awaymodeistypically



usedforarmingthesystemduringthe

daytimehoursinaresidentiallocation,and

non‐businesshoursinacommerciallocation.

WhenthesystemisarmedinAwaymode,

youcannotmoveaboutthepremises

withouttriggeringtheburglaryalarm(ifthe

systemisinstalledwithinteriormotion

detectors).Analarm

alsooccursifany

sensor‐protecteddoororwindowisopened

orglassbreakageisdetected(ifglass

breakagedetectorsareinstalledinyour

system).

Exit and Entry Delays in Away

mode

Certainsensors,suchasadoor,canbesetup

byyourinstallertohaveadelaybefore

triggeringanalarm.Thisprovidesawayfor

anauthorizedpersontoexitandreenterthe

premiseswithouttriggeringanalarm.

• ExitDelayallowstimetoleaveafter

armingthesystem.

• EntryDelayallowstimetoenterand

disarmthesystembeforeanalarmis

triggered.

Whenarmingthesystemin

Awaymode,anEntryDelay

checkboxisshownonthe

Armingscreen.Bydefault,

thisoptionischecked,sothe

programmeddelaydoorsallowtimefor

disarmingthesystemafterthedooris

opened.Ifyouun‐checkthisbox,the

delayedalar mtriggeris

removedfromall

sensor‐protecteddoorsprogrammedfor

delay.Thoseentrancesinstantlytriggeran

alarmiftheyareopenedinAwaymode.

NOTE: WiththeEntryDelaydisabled,

youmustremotelydisarmthe

systemwithawirelesskeyfob

beforeentering.

Exit Delay Restart

TheExitDelayRestartoptionextendsthe

ExitDelayonetimeifyouneedtore‐enter

thepremises.WiththeExitDelayRestart

option,whenyoure‐enterthepremises

afteryouhaveleft,butbeforetheExitDelay

timerexpires,willrestarttheExitDelay

timer,givingyouthe

fulllengthoftimeto

leaveagain.

TIP: TheExitDela yRestartoptiononlyworks

once,eachtimethesystemisarmed.

Silent Control in Away Mode

Threeoptionsforsilencingthebeepsand

announcementsareavailablewhenarming

ordisarmingthesysteminAwaymode.

•OntheControlPanel’sHomeand

Securityscreens,aSilentControlbutton

isdisplayed.

•OntheArmingscreen,aSilentExitcheck

boxisdisplayed.

•OntheExitDelayscreen,aSilence

buttonisdisplayed.

Selectinganyoftheseoptionssilencesthe

ControlPanelbeepsandannouncements,

andwhenarming,selectingSilentControl

doublesthelengthoftheExitDelay.

Go!Control Wireless Security System | User Guide

Quick Exit in Away Mode

AprogrammableoptioncalledQuickExit

maybedisplayedontheSecurityscreen

whilethesystemisarmedintheAway

mode.TappingtheQuickExitbuttonstartsa

timertoallowsomeonetoexitorenter

throughasensor‐protecteddoor

programmedfordelaywithouthavingto

disarmtheentiresy

stem.Whenthedela y

timerrunsout,thesystemreturnstothe

normalAwaymode.

TIP: Ifinteriorsensorsareinstalledinthe

systemincertainareas,donotviolate

thosesensorswhenusingtheQuickExit

featureinAwaymode.

Auto Stay Mode

Thesystemmayhavebeenprogrammedby

theinstallerforAutoStaymode.Ifthis

optionisonandthesystemisarmedinAway

mode,ifanexit/entrydelaysensorisnot

triggeredbeforetheExitDelayexpires(no

oneleftthepremises),thesystem

automaticallyarmsinStaymodeins

teadof

Awaymode.

NOTE: Qu

ickoptionscanbeturnedon

oroffbyyourinstaller.Referto

"InstallerProgrammedOptions"on

page41,toseewhichoptionshave

beensetforyoursystem.

Arming to Away Mode

UsetheAwaymodetoarmthesystemwhen

everyonewillbeleavingthehome.The

AwaymodenormallyhasanEntryDelayso

someonewithausercodecanre‐enter

withoutcausinganalarm.Interiorand

perimetersensorsarearmedintheAwa y

mode.

1 Closeallsensor‐pr otect eddoorsand

windowsbeforearming.

2 Verifythatthe buttonontheControl

Panelisli

tgreen,indicatingthatthe

systemisreadytoarm.TheSecurity

buttonandArmbuttononthedisplay

willalsobegreenwhenallperimeter

sensorsareclosed.Ifthe iconis

displayedonthesta

tusbar,aninterior

sensorisopen,besuretocloseor

manuallybypasstheinteriorsensorsor

analarmwilloccur.

3 Toarmthesystemquietlywithout

soundinganyannouncements,tapthe

buttonbeforeperformingthenext

steps:

•AttheArmingsc

reenselectthe

SilentExitcheckbox

•Duringth

eExitDelay,tapSilence

4 AttheSecurityscreen,ortheMenu

screen,tapArm.

Ifther

eareanyopenperimeterdooror

windowsensors,theBypassscreen

appears.Closeallthesensorsdisplayed

ortapBypassAlltoforcebypassthe

displayedsensors.

NOTE: B

ypassedsensorsdonottrigger

analarm.

Toby

passsensors,enterausercode

unlesstheinstallerhassetthesystemfor

QuickBypass.

5 OntheArmingscreen,theEntryDelay

checkboxoptioncanbeusedwithAway

mode.

•Thesy

stemcanbearmedwithoutan

EntryDelay.Allperimeterdoorstrigger

thealarminstantly.Thesystemhastobe

disarmedwithawirelesskeyfob.Toarm

withallexit/entryperimeterdoorsas

instant,un‐checktheEntryDelayoption

button.

Burglary Protection

6 TapAway.

Toarmthesy

stem,enterausercodeif

yourinstallerhasturnedoffthesystem’ s

QuickArmingfeature.

7 ThesystemarmsandshowstheExit

Delaycountingdown.WhentheExit

Delayexpires,thesystemisfullyarmed

intheAwaymode.

NOTE: Whe

nthesystemisarmedin

theAwaymode,beepssound

duringtheExitDelay(fasterbeeps

duringthelast10seconds).

DISARMING THE SYSTEM

TostoptheControlPanelfromtriggering

burglaryalarms,thesystemneedstobe

disarmed.Disarmingturnsofftheburglary

detectionpartofthesystemforsensorsthat

arenot24‐hoursensors.Disarmingalso

stopsanytypeofalarminprocess.

DisarmthesystemfromStaymodebefore

exitingthepremises.Thesy

stemshouldbe

disarmedfromAwaymodebeforeorwhile

enteringthepremises.Whendisarmingfrom

theControlPanelorwirelesskeypad,entera

validusercode.Awirelesskeyfobcanalso

beusedtodisarmthesystem.Enteringa

usercodeisnotrequiredwhendisarming

withawir

elesskeyfob.

AnimportantfeatureoftheControlPanelis

itsabilitytowarnyouifanalarmhas

occurredwhileyouwereaway.Ifanalarm

wastriggeredwhilethesystemwasarmed,

thealarmsirenrunsforapresetlengthof

timethenstops.Whenyouentertodisarm

thesystem,insteadofsoundingthenormal

EntryDelaybeeps,theControlPanelsounds

repeatedfastbeepstowarnyouthatan

alarmhasoccurredwhileyouwereaway.

Whenyo

uenteryourhometo

disarmth

esystem,ifyouhear

fastrepeatedbeepsinsteadof

thenormalentrydelaybeeps,

UseExtremeCaution!Anintrudermay

stillbepresentinsidethebuilding!Wait

outsideanduseaCellPhonetocalllaw

enforcementforassistance.

Disarming from Stay Mode

DisarmthesystemfromStaymodebefore

exitingthepremises.

1 AttheHomescreen,tap forSilent

Control.

2 AttheSecurityscreenortheMenu

screen,tapDisarm.Thisactiondisplays

theDisarmCodescreen.

3 Theleftsideofthescreenshowsany

eventsthathaveoccurredwhilethe

systemwasarmed.

4 Enteravalidusercodetodisarmthe

system.

•Incas

eyoutapthewrongkey ,the

buttonerasestheentireentry.

•Tap

ifyoudecidetonotdisarm

thesy

stematthistime.

Go!Control Wireless Security System | User Guide

Disarming from Away Mode

ThesystemshouldbedisarmedfromAway

modewhileenteringthepremises.

1 Enterthepremisesthroughadesignated

EntryDelaysensor‐protecteddoor.

2 TheDisarmCodescreendisplaysonthe

ControlPanelandtheEntryDelaybeeps

sound.Theleftsideofthescreenshows

eventsthathaveoccurredwhilethe

systemwasarmed.

3 Enteravalidusercodetodisarmthe

system.

•Incas

eyoutapthewrongkey,the

buttonerasestheentireentry.

IF A BURGLARY ALARM

OCCURS

Ifanarmedsensoristrippedwhilethe

systemisarmedintheStayorAwaymode,

analarmoccursandthesirensounds.

DelayedsensorsstarttheEntryDelayto

allowtimetodisarmthesystem.Instant

sensorstriggerthealarmrightaway.Most

sensorstriggerthealarmsiren,some

nsorsmaybesettotriggerasilentalarm

withoutsoundingthesiren.

Burglary Alarm Siren

Ifthereisaburglaryalarmtrippedwhilethe

systemisarmed,theControlPanelsounds

thealarmsirenforapresettime(see

"InstallerProgrammedOptions"onpage41).

Afterthetimeexpires,thesirenwillstop

sounding.

Thesystemlimitsthenumberoftimesa

sensorcanre‐triggeranal

armwhilethe

systemisarmed.Thesettingisonetosix

timespersensor,perarmingperiod(see

"InstallerProgrammedOptions"onpage41).

Alarm Memory

Ifanalarmhasoccurredwhilethesystem

wasarmed,theDisarmscreenshowsthe

timeanddateofthealarmandthesensor(s)

thattriggeredthealarm.

Afterthesystemisdisarmed,theAlarm

Memoryscreenappears.TheAlarmMemory

screenshowsthesensor(s)thathavecaused

thealarm.Ifmoreth

anonesensorhasbeen

triggered,thedisplayshowstheorderin

whichthealarmsoccurred.

Thealarmmemoryautomatically clearsthe

nexttimethesystemisarmed.Youcanalso

checktheClearAlarmHistorybuttonand

tapOktomanuallyclearthealarmmemory

(24‐hourfireandCOse

nsorsthatarestill

violatedremaininalarmmemory).

Burglary Protection

Optional 2-Way Voice

Communications

2‐wayvoicecommunicationsprovidesa

methodforalarmverificationandcan

provideemergencyassistance.TheControl

Panelcontainsabuilt‐inmicrophonethat

canmonitorsoundsaroundtheareaofthe

ControlPanel.Thebuilt‐inmicrophoneand

speakerallows2‐wayvoicecommunications

withaCentralStationoperatorafter

an

alarm.Theoperatorcanconversewith

peopleinthepremisesthroughtheControl

Panel’ sspeakerandmicrophone.

Yourinstallercansetthesystemtouse2‐

wayvoicecommunicationsafteranalarm

and/oraft erapanicalarmistriggered.

NOTE: Ifapanicalarmorsensorisset

forasilentalarm,theoperatorcan

onlylistenandnotbeabletotalk.

Thisisforyourprotection.

KEY FOB: ARMING AND

DISARMING

Yoursystemmaybeequippedwithoneor

morewirelesskeyfobs.Uptoeightkeyfobs

canbeusedtocontrolthesystemremotely .

Eachkeyfobhasfourbuttons andcan

performfivefunctions.Ausercodeisnot

requiredwhenarmingordisarmingthe

systemwithawireless

keyfob.

Thereareseveralkeyfoboptionsthatcanbe

setbytheinstaller.See"Installer

ProgrammedOptions"onpage41.

Arm the Keyfob

Stay Mode

ToarmthesystemtoStaymodeusingakey

fob,taptheStaybutton.

NOTE: Dependingonsetupoptions,if

thereareopenperimeterdoorsor

windows,thesystemmaynot

allowarmingtoStaymodewitha

wirelesskeyfob.See"Installer

ProgrammedOptions"onpage41.

Away Mode

ToarmthesystemtoAwaymodeusingakey

fob,tapthebutton.

NOTE: Dependingonsetupoptions,if

thereareopenperimeterdoorsor

windows,thesystemmaynot

allowarmingtoAwaymodewitha

wirelesskeyfob.See“Installer

Progr ammedOptions”onpage41.

Disarm the Keyfob

Usingakeyfobtodisarmthesystemfrom

StayorAwaymode,taptheDisarm

button.

NOTE: Touseyourkeyfobtodisarm

yoursystem,thisoptionmust

alreadybeenabledbyyour

installer.

Activate the Emergency Alarm

Totriggeranemergencyalarmusingakey

fob,taptheAwaybuttonandDisarm

buttonatthesametimefor5seconds.

NOTE: Ifanemergencyalarmis

triggeredbyakeyfob,itcannotbe

stoppedusingthekeyfobDisarm

button.Thealarmmustbe

canceledattheControlPanel.

Activate the Auxiliary Output

TotriggertheControlPanel’ sauxiliary

output,taptheAuxiliarybutton.

IfyouusetheAuxiliarybutton,theauxiliary

outputcontrolsthe_________________...

Go!Control Wireless Security System | User Guide

WIRELESS KEYPAD: ARMING

AND DISARMING

Yoursystemmaybeequippedwithoneor

morewirelesskeypads.Uptofour(4)

wirelesskeypadscanbeusedtocontrolthe

systemremotelyfromthemainControl

Panel.

Twotypesofwirele sskeypadsareavailable.

Awirelesskeypadwithoutascreen,andthe

wirelesstouchscreenkeypad.

Thewirelesstouch

screenkeypadoperates

virtuallythesameastheControl Panel.Each

standardwirelesskeypadhasbuttonsfor

enteringusercodes,StayandAwaymode

buttons,andFireandPoliceemergency

buttons.

ChecktheInstallerSetOptionssectioninthis

guidetoverifywhich24‐hourFireandPolice

emergencybuttonshave

beenenabledby

theinstaller.

Arm the Keypad

Stay Mode

ToarmthesystemtoStaymodeusinga

wirelesskeypad:

1 AttheHomescreen,tapSecurity>Arm.

2 Enteravalidusercode.

3 TaptheStaybutton.

4 IfQuickArminghasbeenprogrammed

byyourinstaller,justtaptheStay

button.

Ifthereareopenperimeterdoorsor

windows,thesystemdoesnotallowArming

toStaymodewithawirelesskeypad.All

opensensorsmustbebypassedatthe

ControlPanelfirst.

Away Mode

ToarmthesystemtoAwaymodeusinga

wirelesskeypad:

1 AttheHomescreen,tapSecurity>Arm.

2 Enteravalidusercode.

3 TaptheAwaybutton.

4 IfQuickArminghasbeenprogrammed

byyourinstaller,justtaptheAway

button

NOTE: Ifthereareopenperimeter

doorsorwindows,thesystemdoes

notpermityoutouseaWireless

KeypadtoarmthesysteminAway

mode.Allopensensor‐protected

doorsandwindowsmusteitherbe

closedorbypassedattheControl

Panelbeforearmingwitha

wirelesskeypad.

Disarm the Keypad

TodisarmthesystemfromStayorAway

mode,enterausercode.

Activate a Fire Emergency

Totriggeraemergencyfirealarmusinga

wirelesskeypad,taptheFirebuttonfortwo

(2)seconds.

NOTE: Tousewirelesskeypadtotrigger

afirealarm,thisoptionmust

alreadybeenabledbyyour

installer.

Activate a Police Emergency

Totriggeraemergencypolicealarmusinga

wirelesskeypad,tapthePolicebuttonfor

two(2)seconds.

NOTE: Tousewirelesskeypadtotrigger

apolicealarm,thisoptionmust

alreadybeenabledbyyour

installer.

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Vivint Go!Control User manual

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