AMT Datasouth 4500 Series User manual

Category
Print & Scan
Type
User manual

This manual is also suitable for

CodeWriter
4500 Series
Operator’s
Manual
Manual Part No. 108738
Rev. C
ii
NOTICE
There are no user-servicable parts inside the side access panel on the
Codewriter 4500 Series products. Do not attempt to open the side
access panel without first turning off the power to the unit,
disconnecting the power cord from the unit, and disconnecting all
communication cables.
All service procedures should be performed by a qualified service
technician.
NOTICE
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
NOTE
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference, in which case the user will be required to correct the
interference at his own expense.
NOTE
When connecting the printer to a host computer system, always use shielded interface
cables. The use of non-shielded interface cables is a violation of the FCC emissions limits for
a Class A computing device. Do not leave unterminated interface cables connected to the
printer.
NOTE
This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.
Cet appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de la classe A prescrites dans le Règlement sur le Brouillage Radioélectrique
édicté par le Ministère des Communications canadien.
iii
WARNING
Any alteration or modification to this equipment may cause non-compliance to:
WARNUNG
Jede Abänderung oder Modifizierung dieses Geräts kann eine Zuwiderhandlung
gegen folgende Bestimmungen darstellen:
ADVERTENCIA
Cualquier alteración o modificación de este equipo podría resultar en la infracción
de:
ATTENTION
Tout changement ou modification apporté à cet équipement peut entraîner sa
non conformité au:
UL safety standard 1950, Third Edition
CSA safety standard C22.2 No. 950
FCC regulations for Class A Computing Devices
EN50082
EN60950
EN55022, Class A
EN61000-3-2
EN61000-3-3
EN60825-1
Canadian ICES-003
iv
WARNING
The operator must disconnect the printer from the AC power supply before performing any corrective
action procedure that requires reaching into the printer.
Changes or modifications to this unit not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
Connect 115V (230V) units to 115V (230V) outlets only!
The printhead gets hot during use. Wait until the printhead is cool before handling the printhead.
Connecting this equipment to an ungrounded power receptacle can result in the risk of electrical shock.
Make certain the printer is disconnected from the AC power supply before reaching into the printer to
perform any cleaning or maintenance task.
WARNUNG
Die Stromzufuhr zum Drucker muß unterbrochen werden, bevor irgendwelche korrektiven
Maßnahman im Inneren des Geräts vorgenommen werden.
Abänderungen oder Modifizierungen dieses Geräts dürfen nur mit ausdrücklicher Genehmigung der
für die Zulassung verantwortlichen Stelle vorgenommen werden. Verstöße dagegen könnten den
Widerruf der Zulassung des Geräts zur Folge haben.
115V (230V)-Geräte nur an 115V (230V)-Steckdosen anschließen!
Der Druckkopf erhitzt sich, während das Gerät in Betrieb ist. Bevor Arbeiten am Druckkopf
durchgeführt werden, warten, bis dieser abgekühlt ist.
Dieses Gerät darf keinesfalls an eine ungeerdete Steckdose angeschlossen werden. Es besteht
Elektroschockgefahr.
Die Stromversorgung des Druckers muß unterbrochen sein, ehe irgendwelche
Reinigungs-oder Wartungsarbeiten vorgenommen werden.
v
ADVENTERCIA
El usuario debe desconectar la impresora de la corriente alterna AC antes de proceder con cualquier
arreglo que requiera meter la mano dentro de la impresora.
Los cambios o modificaciones llevados a cabo en esta unidad, no aprobados explicitamente por la parte
responsable de cumplir con el reglamento, podrían invalidar la autoridad del usuario para utilizar el
equipo.
¡Conecte unidades de 115V (230V) unicamente a tomas de 115V (230V)!
La cabeza impresora se recalienta con el uso. Esperar hasta que se enfríe antes de tocarla.
El enchufar este equipo a una toma de corriente no conectada a tierra podría resultar en riesgo de una
descarga eléctrica.
Asegúrese de que la impresora esta desconectada de la corriente alterna AC antes de introducir la mano
en su interior para cualquier labor de limpieza o mantenimiento.
ATTENTION
L'opérateur doit débrancher l'imprimante de la source d'alimentation C.A avant de réaliser toute
procédure de correction manuelle dans l'imprimante.
Les changements ou modifications apportés à cette unité non expressément approuvés par la partie
responsable de la conformité peuvent annuler l'autorité de l'utilisateur à operér l'équipement.
Brancher les unités 115V (230V) uniquement sur des prises 115V (230V)!
La tête d'impression chauffe pendant l'usage. Attendre que la tête d'impression soit froide avant de la
manipuler.
Brancher cet équipement à une prise non reliée à la terre peut provoquer une électrocution.
S'assurer que l'imprimante soit débranchée de la source d'alimentation C.A avant de réaliser des tâches
de nettoyage ou d'entretien manuelles.
vi
Datasouth CodeWriter 4500 Disclaimer of Warranties
Software
All software is licensed “as is” without warranty of any kind, either expressed
or implied, including but not limited to the implied warranties of
merchantability and fitness for a particular purpose. Datasouth Computer and
it’s authorized sales agent have no liability or responsibility to you or any
other person or entity with respect to any liability, loss, or damage caused, or
alleged to have been caused directly or indirectly by the software system
(hardware, software, manuals, and labels), nor for indirect, special, or
consequential damages. In no event will Datasouth Computer be liable to you
for any damages, including any lost profits, savings, or other incidental or
consequential damages arising out of the use or inability to use any program
produced by Datasouth Computer or any authorized dealer advised of the
possibility of such damages occurring. No person has the authority to modify
such limitations, unless obtained in writing and signed by a corporate officer
at Datasouth Computer. Acceptance of software is conditional on the
acceptance of this disclaimer. Use of the hardware/software constitutes
acceptance of this disclaimer.
Extended Maintenance
Datasouth Computer provides telephone support and maintenance following
delivery of your printer. Contact Datasouth for details and current pricing on
extended maintenance.
Hardware Warranty
Hardware provided with your system is warranted to be free from defects in
workmanship. Refer to the warranty information included with the printer for
details. Call East Coast customer support at (800) 476-2450 or West Coast
Customer Support at ( 800) 962-7344 for return authorization.
Labels, Tags and Ribbons
Only previously authorized label and ribbon material may be used in this
printer. Due to variations in label and ribbon quality, use of unauthorized
material may damage the printer and may void the warranty. Check with your
Datasouth Dealer for a list of authorized materials.
vii
CodeWriter is a trademark of Datasouth Computer.
All other brand and product names are trademarks or registered trademarks of their
respective companies.
Datasouth
4216 Stuart Andrew Boulevard
Charlotte, North Carolina 28217
Phone: 704.523.8500
Service: 800.476.2450
Sales: 800.476.2120
Internet: www.datasouth.com
Contents
viii
Table of Contents
Introduction .................................................................................1
CodeWriter 4500 Series Models .................................................................. 1
CodeWriter 4500 Series Features ............................................................... 3
Guide to the Operator’s Manual................................................................... 5
Quick Start Guide........................................................................7
Unpacking and Power Up ............................................................................ 7
Media Loading ............................................................................................. 9
Operator Panel Media Settings.................................................................. 11
Printing Test Labels ................................................................................... 15
Quick Start CD........................................................................................... 16
Data Communications ..............................................................17
Connecting to a Personal Computer.......................................................... 17
Serial Port Specifications........................................................................... 20
Flow Control............................................................................................... 22
Operator Panel Settings for Data Communications ................................... 24
Media Settings...........................................................................27
Setting the Document Dimensions............................................................. 27
Setting the Printing Method........................................................................ 31
Setting the Print Parameters...................................................................... 32
Bar Code Quality........................................................................................ 36
Operator Panel Reference ........................................................39
Display and Panel Keys ............................................................................. 39
Off-line Menu Reference............................................................................ 40
Default Parameter Values.......................................................................... 45
Off-Line Menu Map .................................................................................... 46
Maintenance ..............................................................................47
Removing the Ribbon Take-up Roll ........................................................... 47
Printhead Cleaning .................................................................................... 48
Paper Path Cleaning.................................................................................. 48
Contents
ix
Troubleshooting Guide ............................................................ 49
Response to Display Messages .................................................................49
Print Quality Issues.....................................................................................53
Data Communications Issues.....................................................................55
Hex Dump Mode.........................................................................................56
Adjusting Sensor Sensitivity .......................................................................57
Verifying the Sensor Operation ..................................................................63
Applications Overview ............................................................. 65
Printer Application Language – PAL...........................................................65
Label Genesis.............................................................................................65
PAL Fonts and Bar Codes..........................................................................66
PAL Quick Start ..........................................................................................69
Specifications ........................................................................... 79
Environmental.............................................................................................79
Physical ......................................................................................................79
Power Input and Output..............................................................................79
Media..........................................................................................................80
Serial Communications...............................................................................80
Printing .......................................................................................................80
Processing..................................................................................................80
Advanced Features................................................................... 81
Flash Memory Management.......................................................................81
Print Darkness Control ...............................................................................83
Contents
x
Table of Figures
Figure 1 – CodeWriter 4505 Front/Side View ................................................. 2
Figure 2 – CodeWriter 4505 Rear View .......................................................... 2
Figure 3 – Label Roll Feed Path ..................................................................... 9
Figure 4 – Thermal Transfer Ribbon Feed Path ........................................... 10
Figure 5 – CodeWriter 4500 Series Operator Panel ..................................... 11
Figure 6 – Identification of Label Dimensional Features ............................... 11
Figure 7 – 4500 Series Printer to DTE Host System Cable Diagram............ 20
Figure 8 – 4500 Series Printer to DCE (Modem) Device Cable Diagram...... 21
Figure 9 – Three-Wire Printer to DTE Host Cable Diagram .......................... 23
Figure 10 – Die Cut Label Dimensions ......................................................... 27
Figure 11 – Black Bar Label Dimensions ...................................................... 28
Figure 12 – Notch or Hole Label Dimensions ............................................... 28
Figure 13 – Picket Fence and Ladder Bar Codes ......................................... 36
Figure 14 – Poor Quality Bar Code Samples ................................................ 37
Figure 15 – Off-Line Menu Map .................................................................... 46
Figure 16 – Print Line Location on Printhead................................................ 48
List of Tables
Table 1 – Diagram for PC to CodeWriter 4500 Cable................................... 17
Table 2 - Windows 95/98/NT4.0 Port Settings .............................................. 18
Table 3 - CodeWriter 4500 Series RS-232 Signals....................................... 20
Table 4 - Hardware Flow Control Signal Functions....................................... 22
Table 5 - Suggested Initial Settings for Print Speed and Darkness .............. 33
Table 6 – Operator Panel Key Reference ..................................................... 39
Table 7 – PAL Font List and Samples........................................................... 66
Table 8 – PAL Bar Code List and Samples................................................... 68
Introduction
1
Introduction
Welcome to the Datasouth customer family. For more than 20 years Datasouth
customers have enjoyed high-performance printer products, quality consumables, and
responsive service. We take pride in products that operate reliably year after year. We
encourage you to contact our service organization via phone or the Internet for any
assistance you may require during the set-up and operation of your Datasouth printer.
Take a moment now to become familiar with CodeWriter 4500 Series product
features and the assistance available in this manual.
CodeWriter 4500 Series Models
The CodeWriter 4500 Series product line consists of the following printer models and
options:
4505
4.25 inch Direct Thermal or Thermal Transfer Printer, 5 IPS Print Speed
4505+
4505 features with extended frame for larger media rolls
4510
4.25 inch Direct Thermal or Thermal Transfer Printer, 10 IPS Print Speed
Extended frame for larger media rolls
Internal Network Print Server Option
10/100 Ethernet Print Server Supporting Multiple Network Printing
Services Protocols
Internal TX/CX Option
TX/CX (Twinax) Interface
Keyboard Option
Interface to PS/2 Compatible Keyboard
Option documentation is included with units shipped with installed options. For
ordering information on CodeWriter 4500 Series Options contact your Datasouth
Reseller or Sales Representative.
Introduction
2
Figure 1 – CodeWriter 4505 Front/Side View
Figure 2 – CodeWriter 4505 Rear View
Media and
Printhead
A
ccess Cover
Operator
Panel
Document Exit
and Tear Bar
RS232
Communications
Port
Keyboard Interface
(not installed)
Communications
Option
(
not installed
)
External Media
Feed Slot
Introduction
3
CodeWriter 4500 Series Features
The Datasouth CodeWriter 4500 Series printers are compact, rugged, direct
thermal/thermal transfer label printers designed for the bar code industry. The
printers’ high speed and high dot density offer the ability to create quality labels,
tickets, and tags containing text, graphics and bar codes.
CodeWriter Series printers are part of Datasouth's Adaptive Solutions Architecture
(ASA
tm
) family of products. Each ASA product supports Datasouth's Printer
Application Language (PAL
tm
). In addition to supporting all traditional text, barcode,
and graphics print sequences common to other label printers, PAL serves a general
purpose programming language. PAL’s combination of sequence based printing
commands and programming constructs allows each ASA product to provide unique
solutions such as:
PAL programs can intelligently read and interpret existing dot-matrix, line matrix,
and thermal printer data without host system programming changes. Add or
replace printers without changing the data streams. For example, this tremendous
flexibility permits changing a label format from dot matrix text to high quality
thermal with barcodes without changing the original data from the host.
Traditional label printing from all popular label design packages (Contact your
Datasouth Representative).
Print from any Windows
tm
applications. CodeWriter text and barcode fonts
included with the Windows driver allow your Windows-based applications to
generate labels with barcodes.
Combine PAL sequence based printing commands into your custom host
applications.
Store label formats and databases in the printer.
Store PAL programs in the printer to create powerful stand-alone applications that
don't require a host or PC connection.
Read data from an optional keyboard, scanner, scale, etc.
Perform math calculations and perform logical decisions within the printer
Datasouth or you distributor can develop PAL applications to provide solutions not
traditionally supported by other thermal printers. Contact your Datasouth
Representative today to learn how PAL can work for you.
Introduction
4
Features
Host or Standalone operation
Printer Application Language (PAL
tm
) allowing ability to write powerful
programs residing on the printer.
Direct Thermal and Thermal Transfer operation
High dot resolution (300 dpi)
Windows
tm
drivers with printer fonts and barcode fonts included allowing
any Windows application to print barcodes.
4 MB standard on-board RAM Memory expandable to 16 MB
Metal cabinet
Maximum Print speed: 4505 and 4505+, 5 IPS; 4510, 10 IPS
Operator Panel Keypad and 2 lines x 16 character LCD display
Media width up to 4.52 inches
Print width up to 4.25 inches
Programmable bar code ratios and heights
Easy label roll viewing through media access cover window
32 bit microprocessor
User Flash Memory (up to 1MB) for application storage
RS232 Serial Communications up to 57.6 Kbaud
Label Genesis Label Design Software for Windows-based PCs
Quick Start CD
Media Compatibility
Direct Thermal and Thermal Transfer
Roll-fed Labels, face in, paper or synthetic
Roll Outer Diameter: 4505 - 6 inches; 4505+ and 4510 - 8 inches
Black bar, gap or web sensing
Thickness: 0.0023 to 0.010 inches (label + liner)
Wax, Wax/Resin and Resin Ribbons
Contact Datasouth Sales for 4500 Series Labels and Ribbons
Introduction
5
Guide to the Operator’s Manual
The CodeWriter 4500 Series Operator’s Manual documents all printer features,
controls and specifications. The following suggestions will help guide you quickly to
the most useful manual section.
Note: Viewing this document electronically with Adobe Acrobat
tm
allows the use of
links to move to the desired section. Click on the embedded bold section names in the
following section (and throughout the manual) to use this feature.
First Time Users
Turn to the next section, Quick Start Guide, to set up your printer, load the
media and print your first label.
Connecting to a host computer
The Data Communications section provides details on selecting the proper
cable and setting up the link using the Operator Panel.
Settings for Label and Ribbons
The Media Settings section has instructions for using the Operator Panel
interface to input the media dimensions and darkness control. Information for
producing quality bar codes is also available in this section.
Problems with the Printer
See the Troubleshooting Guide section to see if your printer problem has
a documented solution. Also consult the Maintenance section to be sure
your printer is properly maintained.
Getting the Most out of your 4500 Series Printer
The Applications Overview section outlines the documentation available
to access the full value of PAL for your application. This section also lists the
bar code symbologies and fonts available in each 4500 Series printer.
Introduction
6
(This Page Intentionally Blank)
Quick Start Guide
7
Quick Start Guide
Unpacking and Power Up
Upon receipt of your Datasouth printer, you should inspect for possible in-transit
damage. Check to see if there is any evidence of being dropped, crushed or
punctured. If there is evidence of damage, contact the carrier directly to advise them
of the extent and nature of the damage.
Datasouth printers are protected in shipment with custom packaging. The printer is
enclosed in a plastic bag to protect it from moisture during shipping. Once the printer
is removed from this plastic bag, remove all additional packaging material. Do not
throw away any of the packaging material, as the original box and packaging will be
needed if it becomes necessary to return the printer.
Equipment Checklist
In addition to this manual, the printer box will contain the items listed below.
Datasouth CodeWriter 4500 Series printer and Power Cord
Quick Start CD
Cleaning Pen
Warranty and Registration Return Envelope
Depending on your order, additional items may have been shipped separately
from the printer. See examples below.
Labels
Ribbons
Interface Cables
Communication Option Documentation
Please ensure that you have everything that you ordered. If you are missing or are
unsure about any items in your order, please call the Datasouth Service at 800-476-
2450.
Quick Start Guide
8
Applying Power to the Printer
Connect the AC power cord to the printer.
Note: 230V units have a label near the Printer’s AC Input.
Plug the power cord into grounded AC outlet and turn the printer on. The
power switch is located on the printer’s left side. The printer will begin it’s
start-up routine. The printer will automatically advance through status items
during start-up.
When the printer has gone through all the start-up items, the LCD display will
show Interface Status - Online. (Units with preloaded applications will
display the application prompt)
Quick Start Guide
9
Media Loading
Loading and Feeding Label Roll
Figure 3 outlines the media path for loading the label stock.
Figure 3 – Label Roll Feed Path
1. Lift the Media Access Cover using the tab in the bottom center side of the
cover. DO NOT lift from the front panel.
2. Find the PRESS HERE label affixed to the Printhead Bracket. Press down
on the Printhead Bracket where indicated and rotate the Printhead Lock Lever
back to unlock the bracket. Swing the Printhead Bracket up and back to expose
the document path.
3. Before mounting the roll of labels on the Label Roll Shaft, run the end of the
new label roll between the Label Guide Blocks, under the Printhead Bracket,
out beyond the front of the printer. The labels must be facing up when going
underneath the printhead. Refer to Figure 3 for the proper label path.
4. Using the Guide Block Adjustment Knob adjust the width of the Label Guide
Blocks. The label material should come close to touching the inner edge of the
guide block, yet move freely without bowing the label.
5. Return the Printhead Bracket to its original position and rotate the Printhead
Lock Lever to lock the bracket into place.
6. Place the roll on the Label Roll Shaft and center it on the shaft. The blades will
hold the label roll in place.
Label Roll
Shaft
Label Guide Bar
Label Guide
Blocks
Printhead
Bracket
Printhead
Lock Lever
Guide Block
Adjustment Knob
Quick Start Guide
10
Loading and Feeding the Ribbon
Thermal transfer applications require a ribbon. Direct Thermal users go to the
next step. Figure 4 shows the feed path for the ribbon.
Figure 4 – Thermal Transfer Ribbon Feed Path
NOTE: If installing a ribbon with width less than the maximum
ribbon width, both the ribbon supply and the take-up core must
be centered on the shafts.
1. Place the ribbon on the Ribbon Supply shaft so that the ribbon unwinds
from the bottom, as shown in Figure 4.
2. Place an empty core on the Ribbon Take-Up shaft.
3. Find the PRESS HERE label affixed to the Printhead Bracket. Press
down where indicated and rotate the Printhead Lock Lever back to
unlock the bracket. Swing the Printhead Bracket up and back to expose
the document path.
4. Thread the ribbon down from the Ribbon Supply shaft, beneath the
Printhead Bracket, and onto the empty core on the Ribbon Take-Up as
shown in Figure 4.
5. Use a piece of adhesive tape to attach the ribbon to the take-up core so that
the ribbon winds on the core in a clockwise direction when viewed from
the side.
6. Lower the Printhead Bracket into position and lock it in place by
swinging the Printhead Lock Lever down until it stops.
7. Lower the Media Access Cover into place.
Ribbon Take-Up Ribbon
Supply Roll
Ribbon
Guide Bar
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AMT Datasouth 4500 Series User manual

Category
Print & Scan
Type
User manual
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