10 MT124-032E
1 Introduction
IPerCom 2.0 is an IP video door phone system with the following features:
1. it supports small and medium-sized systems with a maximum number of 1000 IP devices and a
maximum number of 1000 users without having to use any system server
;
2. it supports small and medium-sized systems with a maximum number of 4000 IP devices and a
maximum number of 4000 users if the system is equipped with one or more system servers;
3. it does not have single vulnerability points both in case of systems without servers and in case of
systems with several servers
;
4. it can be configured through the IPerCom Installer Tools application released for Windows
operating system, through the app IPerCom Configurator released for Android tablets and through
system monitors,
5. it allows displaying on IPerCom Installer Tools the event log, i.e. a set of events related to the
system operation (for example call log, access point activities, user activities, alarms etc.); this
function is available only if there is at least one system server in the system;
6. it allows displaying on IPerCom Installer Tools the system diagnostic, i.e. a set of information that
allow understanding if all the devices connected to the system work properly and if they have been
correctly updated and configured;
7. it can work on an existing network with other already installed devices;
8. all communications between devices are encrypted using a proprietary algorithm to prevent attacks
to the system;
9. it provides two security levels: system administrator and installer, each with their own password;
10. the installer does not need to have knowledge of IP networks;
11. the remote technical support benefits from the fact that the configuration of the system is in a
single small file (usually < 1 MB), which can be sent to the assistance by any means and can also be
edited remotely; this is a great advantage compared to other systems, where it is necessary to
back up the database, which can reach over 100 MB and to be analysed requires a physical server
on which to import the backup configuration;
It is advisable to use the IPerCom Installer Tools application as configuration tool for an IPerCom system. In
fact, in addition to being able to display the event log and diagnostic, the application also allows you to:
detect the IPerCom version present on a system;
work with an application version compatible with the IPerCom version detected;
synchronize the local configuration with that of the system, using the local site and system site
concepts;
avoid distributing incorrect configurations on a system.
The presence of a server is however recommended for systems with more than 500 devices to better optimize the workload of the system and make the use of the IP network by
the system more efficient.
In systems with a maximum of 1000 IP devices and only one server, if the server no longer works, there will only be a 15-minute downtime.
With more than 1000 IP devices and
only one server, the downtime would be permanent:
therefore, in these conditions, it is recommended to have several servers (at least 2) in the system, so that the possible
malfunction of one of the servers is compensated for by the presence of the other operating servers and this does not cause any system downtime.