UHD Monitor
User Manual
The color and the appearance may differ depending on the
product, and the specifications are subject to change without
prior notice to improve the performance.
U32D970
BN46-00430A-07
2
Table of contents
Before Using the Product
Copyright 5
Securing the Installation Space 6
Precautions for storage 6
Safety Precautions 6
Symbols 6
Cleaning 7
Electricity and Safety 7
Installation 8
Operation 10
Correct posture to use the product 12
Preparations
Checking the Components 13
Components 13
Parts 14
Front Buttons 14
Reverse Side 16
Installation 17
Installing a Wall-mount Kit or Desktop Stand 18
Adjusting the Product Tilt and Height 20
Rotating the Monitor Screen 20
Anti-theft Lock 21
MagicRotation Auto 22
Software Installation 22
Caution 22
Rotating the monitor 23
Caution 23
Using NCE(Natural Color Expert)
What is Monitor Calibration? 24
Supported calibrators 24
What is NCE (Natural Color Expert)? 25
NCE Program Installation/Uninstallation 25
Starting NCE (Natural Color Expert) 26
Connecting the Calibrator 26
Features of the NCE Program 27
Layout and Menu Items on the NCE
Home Screen 27
Layout and Menu Items on the
Uniformity Screen 28
Overview and Functions of the
Verification Screen 28
Starting Calibration 29
Connecting and Using a Source
Device
Before Connecting 34
Pre-connection Checkpoints 34
Connecting and Using a PC 34
Connection using a Dual-link DVI cable 34
Connection Using the HDMI Cable 35
Connection Using the DP Cable 35
Connecting to Headphones or Speakers 36
Connecting the Power 36
Tidying Up the Connected Cables 37
Connecting the Product to a PC as a
USB HUB 38
Connecting a PC to the Product 38
Utilizing the Product as a USB HUB 39
Driver Installation 40
Setting Optimum Resolution 40
Screen Setup
Color Mode 41
Configuring Color Mode (with a PC connected) 41
Configuring Color Mode (with AV connected) 42
Brightness 43
Configuring Brightness 43
Contrast 44
Configuring Contrast 44
Sharpness 45
Configuring Sharpness 45
Color 46
Configuring Color 46
Dual Color Mode 47
Configuring Dual Color Mode 47
3
Table of contents
Response Time 48
Configuring the Response Time 48
View Calibration Values 49
Viewing calibration settings 49
HDMI Black Level 50
Configuring the HDMI Black Level Settings 50
Reset Color Mode 51
Configuring Reset Color Mode 51
Screen Adjustment
Image Size 52
Changing the Image Size 52
H-Position & V-Position 54
Configuring H-Position & V-Position 54
PIP/PBP 55
Configuring PIP/PBP Mode 56
Configuring Size 57
Configuring Position 58
Configuring Sound Source 59
Configuring Source 61
Configuring Image Size 64
Configuring Contrast&Color 66
Coordinating OSD
Language 68
Configuring Language 68
Display Time 69
Configuring Display Time 69
Setup and Reset
Eco Saving 70
Configuring Eco Saving 70
USB Super Charging 71
Configuring USB Super Charging 71
PC/AV Mode 72
Configuring PC/AV Mode 72
DisplayPort Ver. 73
Configuring DisplayPort Ver. 73
Source Detection 74
Configuring Source Detection 74
Key Repeat Time 75
Configuring Key Repeat Time 75
Off Timer 76
Configuring Off Timer 76
Configuring Turn Off After 77
Reset All 78
Initializing Settings (Reset All) 78
Information Menu and Others
Information 79
Displaying Information 79
Configuring Brightness and Contrast in the
Initial Screen 80
Configuring Volume in the Initial Screen 80
Installing the Software
Easy Setting Box 81
Installing the Software 81
Removing the Software 81
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Center 82
Testing the Product 82
Checking the Resolution and Frequency 82
Check the following. 83
Q & A 86
4
Specifications
General 87
PowerSaver 90
Standard Signal Mode Table 91
Appendix
Contact SAMSUNG WORLD WIDE 93
Responsibility for the Pay Service(Cost to
Customers) 102
Not a product defect 102
A Product damage caused by customer's fault 102
Others 102
Correct Disposal 103
Correct Disposal of This Product (Waste
Electrical & Electronic Equipment) 103
Terminology 104
Table of contents
5
Copyright
The contents of this manual are subject to change without notice to improve quality.
ⓒ 2014 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Microsoft, Windows are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Ownership of all other trademarks is attributed to their due owner.
•
An administration fee may be charged if either
-
(a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
-
(b) you bring the unit to a repair center and there is no defect in the product
(i.e. where you have failed to read this user manual).
•
The amount of such administration charge will be advised to you before any work or home visit is carried out.
Before Using the Product
Chapter 01
6
Securing the Installation Space
Ensure some space around the product for ventilation. An internal temperature rise may cause fire and
damage the product. Be sure to allow the amount of space as shown below or greater when installing
the product.
―
The exterior may differ depending on the product.
10 cm (3.93 Inches)
10 cm
(3.93 Inches)
10 cm
(3.93 Inches)
10 cm
(3.93 Inches)
10 cm
(3.93 Inches)
Precautions for storage
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used
nearby.
―
Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product
(Service fee will be charged.)
Safety Precautions
Caution
RISK OF ELECTRIC SHOCK DO NOT OPEN
Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)
THERE ARE NO USER SERVICEABLE PARTS INSIDE.
REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside.
It is dangerous to make any kind of contact with any internal part of this product.
This symbol alerts you that important literature concerning operation and maintenance has been
included with this product.
Symbols
Warning
A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions are not followed.
Activities marked by this symbol are prohibited.
Instructions marked by this symbol must be followed.
7
Cleaning
―
Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
―
Take the following steps when cleaning.
―
The following images are for reference only. Real-life situations may differ from what is shown in the
images.
1
Power off the product and computer.
2
Disconnect the power cord from the product.
―
Hold the power cable by the plug and do not touch the cable with
wet hands. Otherwise, an electric shock may result.
!
3
Wipe the monitor with a clean, soft and dry cloth.
•
Do not apply a cleaning agent that contains alcohol,
solvent, or surfactant to the monitor.
•
Do not spray water or detergent directly on the
product.
4
Wet a soft and dry cloth in water and wring thoroughly to clean the
exterior of the product.
5
Connect the power cord to the product when cleaning is finished.
6
Power on the product and computer.
Electricity and Safety
―
The following images are for reference only. Real-life situations may differ from what is shown in the
images.
Warning
Do not use a damaged power cord or plug, or a loose power socket.
•
An electric shock or fire may result.
Do not use multiple products with a single power socket.
•
Overheated power sockets may cause a fire.
Do not touch the power plug with wet hands. Otherwise, an electric shock
may result.
!
Insert the power plug all the way in so it is not loose.
•
An unsecure connection may cause a fire.
!
Connect the power plug to a grounded power socket (type 1 insulated
devices only).
•
An electric shock or injury may result.
8
Do not bend or pull the power cord with force. Be careful not to leave the
power cord under a heavy object.
•
Damage to the cord may result in a fire or electric shock.
Do not place the power cord or product near heat sources.
•
A fire or electric shock may result.
!
Clean any dust around the pins of the power plug or the power socket with
a dry cloth.
•
A fire may result.
Caution
Do not disconnect the power cord while the product is being used.
•
The product may become damaged by an electric shock.
!
Only use the power cord provided with your product by Samsung. Do not
use the power cord with other products.
•
A fire or electric shock may result.
!
Keep the power socket where the power cord is connected unobstructed.
•
The power cord must be disconnected to cut off power to the product
when an issue occurs.
!
Hold the plug when disconnecting the power cord from the power socket.
•
An electric shock or fire may result.
Installation
Warning
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF
THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
•
A fire may result.
Do not install the product in poorly ventilated spaces such as a bookcase or
closet.
•
An increased internal temperature may cause a fire.
!
Install the product at least 10cm away from the wall to allow ventilation.
•
An increased internal temperature may cause a fire.
!
Keep the plastic packaging out of the reach of children.
•
Children may suffocate.
9
Do not install the product on an unstable or vibrating surface (insecure shelf,
sloped surface, etc.)
•
The product may fall and become damaged and/or cause an injury.
•
Using the product in an area with excess vibration may damage the
product or cause a fire.
!
Do not install the product in a vehicle or a place exposed to dust, moisture
(water drips, etc.), oil, or smoke.
•
A fire or electric shock may result.
Do not expose the product to direct sunlight, heat, or a hot object such as a
stove.
•
The product lifespan may be reduced or a fire may result.
Do not install the product within the reach of young children.
•
The product may fall and injure children.
Edible oil, such as soybean oil, can damage or deform the product. Do not
install the product in a kitchen or near a kitchen counter.
Caution
!
Do not drop the product while moving.
•
Product failure or personal injury may result.
Do not set down the product on its front.
•
The screen may become damaged.
When installing the product on a cabinet or shelf, make sure that the
bottom edge of the front of the product is not protruding.
•
The product may fall and become damaged and/or cause an injury.
•
Install the product only on cabinets or shelves of the right size.
!
Set down the product gently.
•
Product failure or personal injury may result.
SAMSUNG
!
Installing the product in an unusual place (a place exposed to a lot of fine
dust, chemical substances, extreme temperatures or a significant presence
of moisture, or a place where the product will operate continuously for an
extended period of time) may seriously affect its performance.
•
Be sure to consult Samsung Customer Service Center if you want to
install the product at such a place.
10
Operation
Warning
There is a high voltage inside the product. Never disassemble, repair or
modify the product yourself.
•
A fire or electric shock may result.
•
Contact Samsung Customer Service Center for repairs.
!
Before moving the product, turn off the power switch and disconnect the
power cable and all other connected cables.
•
Damage to the cord may result in a fire or electric shock.
!
If the product generates abnormal sounds, a burning smell or smoke,
disconnect the power cord immediately and contact Samsung Customer
Service Center.
•
An electric shock or fire may result.
Do not let children hang from the product or climb on top of it.
•
Children may become injured or seriously harmed.
If the product is dropped or the outer case is damaged, turn off the power
switch and disconnect the power cord. Then contact Samsung Customer
Service Center.
•
Continued use can result in a fire or electric shock.
Do not leave heavy objects or items that children like (toys, sweets, etc.) on
top of the product.
•
The product or heavy objects may fall as children try to reach for the
toys or sweets resulting in a serious injury.
!
During a lightning or thunderstorm, power off the product and remove the
power cable.
•
A fire or electric shock may result.
!
Do not drop objects on the product or apply impact.
•
A fire or electric shock may result.
Do not move the product by pulling the power cord or any cable.
•
Product failure, an electric shock or fire may result from a damaged
cable.
!
GAS
If a gas leakage is found, do not touch the product or power plug. Also,
ventilate the area immediately.
•
Sparks can cause an explosion or fire.
Do not lift or move the product by pulling the power cord or any cable.
•
Product failure, an electric shock or fire may result from a damaged
cable.
11
!
Do not use or keep combustible spray or an inflammable substance near
the product.
•
An explosion or fire may result.
Ensure the vents are not blocked by tablecloths or curtains.
•
An increased internal temperature may cause a fire.
100
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects
that burn easily (paper, matches, etc) into the product (via the vent or input/
output ports, etc).
•
Be sure to power off the product and disconnect the power cord
when water or other foreign substances have entered the product.
Then contact Samsung Customer Service Center.
•
Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic
objects on top of the product.
•
Be sure to power off the product and disconnect the power cord
when water or other foreign substances have entered the product.
Then contact Samsung Customer Service Center.
•
Product failure, an electric shock or fire may result.
Caution
!
Leaving the screen fixed on a stationary image for an extended period of
time may cause afterimage burn-in or defective pixels.
•
Activate power-saving mode or a moving-picture screen saver if you
will not be using the product for an extended period of time.
-_-
!
Disconnect the power cord from the power socket if you do not plan on
using the product for an extended period of time (vacation, etc).
•
Dust accumulation combined with heat can cause a fire, electric shock
or electric leakage.
!
Use the product at the recommended resolution and frequency.
•
Your eyesight may deteriorate.
Do not hold the product upside-down or move it by holding the stand.
•
The product may fall and become damaged or cause an injury.
!
Looking at the screen too close for an extended period of time can
deteriorate your eyesight.
Do not use humidifiers or stoves around the product.
•
A fire or electric shock may result.
12
!
Rest your eyes for more than 5 minutes for every 1 hour of product use.
•
Eye fatigue will be relieved.
Do not touch the screen when the product has been turned on for an
extended period of time as it will become hot.
!
Store small accessories out of the reach of children.
!
Exercise caution when adjusting the product angle or stand height.
•
Your hand or finger may get stuck and injured.
•
Tilting the product at an excessive angle may cause the product to fall
and an injury may result.
Do not place heavy objects on the product.
•
Product failure or personal injury may result.
When using headphones or earphones, do not turn the volume too high.
•
Having the sound too loud may damage your hearing.
Correct posture to use the product
Use the product in the correct posture as follows:
•
Straighten your back.
•
Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at
the screen. Keep your eyes directly in front of the screen.
•
Adjust the angle so light does not reflect on the screen.
•
Keep your forearms perpendicular to your upper arms and level with the back of your hands.
•
Keep your elbows at about a right angle.
•
Adjust the height of the product so you can keep your knees bent at 90 degrees or more, your
heels attached to the floor, and your arms lower than your heart.
13
Preparations
Chapter 02
Checking the Components
-
Contact the vendor where you
purchased the product if any
components are missing.
-
The appearance of the components and
items sold separately may differ from the
image shown.
-
Recommend to use the HDMI cable
and DP cable which is provided by the
supplier.
-
The optimal resolution may not be
available when using a non-high speed
HDMI or HDMI-DVI cable.
-
To display the screen using a supported
resolution, use the cables that came with
the product. You can also use DP or HDMI
cables that support UHD.
-
The Mini DP to DP gender changer may
not be provided, depending on the
model.
Components
―
Components may vary depending on the country.
Quick Setup Guide Warranty card
(Not available in some locations)
Regulatory guide Natural Color Expert Data Sheet
User manual DP cable (P. 35) Mini DP to DP gender (Optional)
HDMI cable (P. 35)
USB 3.0 cable (P. 38)
Power cable (P. 36) Wall-mount bracket Cleaning cloth (Optional)
14
Parts
Front Buttons
―
The color and shape of parts may differ from what is shown. Specifications are
subject to change without notice to improve quality.
Function Key Guide
Icons Description
Open or close the onscreen display (OSD) menu, or return to the parent menu.
When the initial screen is displayed, press any button on the front of the product to display
the Function Key Guide. With the Guide displayed, press
to display the on-screen
display menu.
When the Function Key Guide is displayed, press to set the Volume.
―
The Volume can be adjusted if the input source is DisplayPort1, DisplayPort2 or
HDMI.
Move to the upper or lower menu or adjust the value for an option on the OSD menu.
When the Function Key Guide is displayed, press to adjust the Brightness and
Contrast.
Confirm a menu selection.
Pressing the button when the OSD menu is not displayed will change the input
source (DVI, HDMI, DisplayPort1, DisplayPort2).
When PIP/PBP is set to On and the Function Key Guide is displayed, press
to set
the Source for PIP/PBP.
―
If you power on the product or change the input source by pressing the
button,
a message that shows the changed input source will appear at the top left corner of
the screen.
When the Function Key Guide is displayed, press to configure Color Mode settings.
―
For details on how to configure Color Mode settings, refer to "Color Mode(P. 41) ".
When the Function Key Guide is displayed, press to configure PIP/PBP settings.
―
For details on how to configure PIP/PBP settings, refer to "PIP/PBP( P. 55) ".
15
Icons Description
Turn the screen on or off.
The power indicator will be lit when the product is operating normally.
―
For details on the power-saving function, refer to “PowerSaver(P. 90)” in the product
specifications.
―
To reduce power consumption, it is best to remove the power cable when not using
the product for an extended period of time.
Function Key Guide
When a control button on the product is pressed, the Function Key Guide will be displayed
before the onscreen menu opens.
(The guide shows the function of the button pressed.)
To access the onscreen menu when the guide is displayed, press the corresponding
button again.
The Function Key Guide may vary depending on the function or product model.
Refer to the actual product.
16
Reverse Side
―
The color and shape of parts may differ from what is shown. Specifications are
subject to change without notice to improve quality.
―
To maximize the picture quality, a graphics card that supports the UHD
(3840x2160) resolution is recommended.
ON
Port Description
Connect the power cord for your monitor to the POWER IN port on the back of the
product.
Connects to a source device via a DVI cable.
―
UHD resolution (3840x2160 @ 30Hz) is available if a dual-link DVI cable is connected.
Connects to a source device using an HDMI cable or HDMI-DVI cable.
―
When an HDMI cable is connected, the product can display UHD resolution (3840x2160
@ 30Hz).
―
The product does not support UHD resolution when an HDMI-DVI cable is connected.
Connects to a PC using a DP cable.
―
When a DP cable is connected, the product can display UHD resolution (3840x2160 @
60Hz).
Connect to an audio output device such as headphones.
Connects to a PC using a USB cable.
―
This port can only connect to a PC.
Connect to a USB device. Compatible with a USB cable version 3.0 or lower.
―
Source devices can be charged using these USB ports.
―
To use the USB Super Charging feature, go to Settings USB Super Charging and
set the USB port that will be used for fast charging to On.
The USB data transfer feature is not available when the USB Super Charging feature is
set to On.
―
High-speed charging is possible using the and ports only. These ports
charge devices faster than typical USB ports. The speed depends on the connected
devices.
17
Installation
―
The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
Caution
Take extra care to ensure your hand does not get stuck in the rotating area or the height adjustment area. This could injure your hand.
Do not put the hand below the stand body.
Do not hold the product upside down only by the stand.
18
1
Place a protective cloth or cushion on a flat surface.
Next, place the product with the face down on top of
the cloth or cushion.
2
Lift and detach the rear cover of the product in the
arrow direction.
3
Detach the cover from the back of the product in the
direction indicated by the arrows.
4
Unfasten the screw from the back of the product.
5
Lift and detach the stand.
Installing a Wall-mount Kit or Desktop Stand
―
The color and shape of parts may differ from what is shown. Specifications are subject to change
without notice to improve quality.
Before Installation
―
Power the product off and remove the power cable from the power socket.
19
Installing a Wall-mount Kit or Desktop Stand
2
4
1
3
- Attach the wall-mount kit or desktop stand here
- Wall-mount bracket
Align the grooves and tightly fasten the screws on the bracket on the product with the corresponding
parts on the wall-mount kit or desktop stand you want to attach.
―
Using a screw longer than the standard length can damage the internal components of the product.
―
The length of screws required for a wall mount that does not comply with the VESA standards may
vary depending on the specifications.
―
Do not use screws that do not comply with the VESA standards. Do not attach the wall-mount kit
or desktop stand using excessive force. The product may get damaged or fall and cause personal
injury. Samsung shall not be held liable for any damage or injury caused by using improper screws or
attaching the wall-mount kit or desktop stand using excessive force.
―
Samsung shall not be held liable for any product damage or personal injury caused by using a
wallmount kit other than the one specified or from an attempt to install the wall-mount kit on your
own.
―
To mount the product on a wall, ensure you purchase a wall-mount kit that can be installed 10 cm or
farther away from the wall.
―
Be sure to use a wall-mount kit that complies with the standards.
―
To install the product on a wall using the wall-mount kit, remove the stand.
20
Adjusting the Product Tilt and Height
―
The color and shape of parts may differ from what is shown. Specifications are subject to change
without notice to improve quality.
-30˚(+0,-2˚) ~ 30˚(+2˚,0)
-1.5˚(-1.5˚,+1.5˚) ~ 91.5˚(-1.5˚,+1.5˚)
130 mm ± 2.0 mm
-5˚(±2.0˚) ~ 20˚(±2.0˚)
•
The monitor tilt and height can be adjusted.
•
To avoid damage to the product when adjusting the tilt, push or pull the top area of the product at
the center while holding the top of the stand.
Rotating the Monitor Screen
You can rotate your monitor as shown below.
1 2 3
4 5 6
―
Adjust the screen following the arrow direction.
―
Rotate the screen in clockwise direction till it becomes completely vertical to the desktop.
―
Rotating the screen counterclockwise can damage the product. Rotating the screen when the
product is upright or when the height is not at the maximum can also damage the product.
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