User’s
Guide
Wearable Smart Device with HD Camera and
Wi-Fi
®
Internet
V
i
ew
ing
Model:
SMARTCOLLAR5000
The features described in this User's Guide are subject to
modification
s
without prior
notice.
User’s
Guide
Wearable Smart Device with HD Camera and
Wi-Fi
®
Internet
V
i
ew
ing
Model:
SMARTCOLLAR5000
The features described in this User's Guide are subject to
modification
s
without prior
notice.
Welcome...
to your new Motorola Pet
Monitor!
Thank you for purchasing the Motorola Pet Monitor. Integrated with a
720p wide-angle camera and connects via
W
i
-F
i
®
& mobile network,
the
Pet
Camera streams
video
of
what
your
dog
is
doing to
your
smart
devi
ce,
allowing you to see the world through your dog's
eyes.
Please retain your original dated sales
receipt for your records.
For
warranty service of your Motorola product, you will need to provide a
copy of your dated sales
receipt to confirm warranty status. Registration is
not required for warranty
coverage.
For product related questions, please
c
a
ll:
US and Canada
1-888-331-3383
Email:
support@motorolamonitors.com
This User Guide provides you with
all the information you need to get
the
most from the product and
is
accurate at the time it was completed. As
part
of
our
ongoing effort
to
improve
our
products,
feat
ures
and
o
n-screen
displays may change from time to time.
We recommend you to
visit
ou
r
website
www.mo
torolamonitor
s
.co
m
to get the latest User
Guide.
Before using this
product:
•
Visit our website
www.motorolamonitors.com to get the
latest
U
s
er
Gu
i
de
.
•
Read and follow the instructions in the User Guide along with
the
Safety Instructions from
pag
e
s
6 -
8.
•
Upgrade the pro
d
uct’
s
app and firmware
(
s
ee
page
34).
Got
everything?
•
1 x Pet Camera (with integrated battery)
- Best Fits Pets Over 15
lbs
.
•
1 x Leatherette Collar Strap for the Pet
C
a
mera
•
1 x Power Adapter for the Pet
Cam
e
ra
•
1 x Quick Start
Guide
•
1 x User
G
u
ide
Overview of the Pet
Camera
1
2
3
4
9
5
10
6
7
1.
GPS
Antenna
Tracking - locate the
do
g’
s
pos
i
ti
on
GeoFencing - notify you when
the
dog leaves the defined
boundary
2.
Wide angle
camera
Videostreaming -
s
ee
what
y
o
ur
dog
s
ees
Take
p
i
c
t
u
r
e
s
Record
v
i
de
o
s
3.
Micr
ophone/G-
S
ensor
Detect environmental
so
und.
G-sensor discriminates your
do
g’
s
bark from other external no
ise.
4. Wi-Fi
®
Stay in touch with the
dog
Stream what the dog sees
Activate local
r
e
c
o
r
d
i
n
g
Transmit voice
w
i
r
e
l
e
ssly
8
5.
White LED Light See what
the
dogs sees in dark places and
at
ni
ght
6. Speaker
Two way
c
ommuni
cat
i
on
7.
Status Indicator LED Lights up
i
n
solid green when it
is
powered
on.
Lights up in solid red
when
charging.
Blinks in
green when it is
connected to a smart
device.
8.
Integrated
Memory
Local recording in 720p
(HD)
9.
Micro USB
Charging
S
ock
et
(with waterproof co
v
e
r
)
10.
Power
On/Off button
(with waterproof co
v
e
r
)
Behavior of the Status Indicator
L
E
D
1.
Visible white light -
Flas
h;
2.
Solid Green - When powering the device ON and
OFF
;
3.
Solid Red - Charging when the device
is
switched
O
N
;
4.
Solid Orange - Charging when the device
is
switched
OFF
;
5.
Blue - Switching to
W
i
-
F
i
®
Direct
Mode.
How the Pet Monitor
works
The
Wi-Fi
®
and mobile network enabled Pet Camera
is
integrated with a
w
i
de-
angle 720p resolution camera, GPS, bark sensor,
s
p
eaker
and more. It offers a
quick and easy way for you to track the location of your dog, see what
they’re
doing and
receive notifications when
th
ey
are
barking.
The
Pet
Camera
st
reams
video and sends alerts to your smart device through an App called
"Hubble".
Important guidelines when using the Pet
Monitor
•
Do not make your dog wear the Pet Camera for more than 12 ho
ur
s
continuously to avoid skin
i
rrita
tion
.
•
Do not connect a leash to the Pet
Camera.
•
When connecting a separate collar for the leash, make sure that it does
not
add pressure on the Pet
Camera.
•
Check the contact area on your
dog
’
s
neck for signs of irritation. If there is
a
rash or sore, discontinue use until the
skin is
completely healed. See a
veterinarian if the condition pers
ist
s
.
•
Use of other 2.4 GHz
products, such as other wireless networks,
B
l
u
e
toot
h
®
systems
or microwave ovens may cause interference with
this
product.
K
eep
the Pet Camera away from these types of
produ
c
t
s
,
or turn them OFF if
th
e
y
appear to be causing int
e
rf
erence.
•
Always ensure that you have a good
Wi-F
i
®
or mobile connection
a
v
a
i
lable.
Table of
c
o
ntents
5
ENGLISH
Table of
contents
1.
Safety
In
structio
ns
.....................................................................................
6
2.
System Requirements
...............................................................................
7
3.
Basic
Setup ................................................................................................
8
3.1
Charge the Pet
Came
r
a
..............................................................................
8
3.2
Attach the Adjustable Strap to the Pet
Camera .........................................
8
3.3
Fit the Pet Camera on your
Dog
’
s
Neck ....................................................
9
3.4
Power On/Off the Pet
Came
r
a
.................................................................
10
4.
Connecting Devices................................................................................
11
4.1
User Account and Camera Setup on Android™ Devices
.......................
12
4.2
Home Screen of
Hu
bb
l
e
App on Android
Dev
i
ces
..................................
16
4.3
User Account and Camera Setup: Working with
iPhone
®
/iPad
®
..........
17
4.4
Home Screen of
Hu
bb
l
e
App on iOS
Dev
i
ce
s
........................................
21
5.
Overview of the features in Hubble A
pp
................................................
22
5.1
Modes of
op
er
ati
o
n
...................................................................................
22
5.2
W
i-
F
i
®
Local
Mode....................................................................................
24
5.3
W
i-
F
i
®
Direct Mode ..................................................................................
26
5.4
Mobile Connection Mode ........................................................................
28
5.5
Camera
Se
ttin
g
s
........................................................................................
30
5.6
Account Settings
.......................................................................................
32
5.7
Add another Pet Camera to your Hubble Accou
n
t..................................
33
5.8
Reset or remove a Pet Camera from your Hubble
Account
....................
33
6.
App and Firmware Upgrades
..................................................................
34
6.1
App
U
pg
r
a
de
.............................................................................................
34
6.2
Firmware
U
pg
r
a
de
....................................................................................
34
7.
Working with
PC/No
t
eboo
k
...................................................................
35
8.
Disposal of
the Device (Environment)....................................................
36
9.
Cleaning and Care ..................................................................................
37
10.
H
e
lp
..........................................................................................................
38
11.
Tro
u
blesho
otin
g
......................................................................................
39
12.
General Information
................................................................................
46
13.
Technical Specifications
.........................................................................
51
6
Safety
In
st
ruc
t
i
o
n
s
1. Safety
Instructions
WAR
N
ING:
As with any electrical device, supervision of your
pe
t
'
s
usage should
be
exercised until your pet is
acclimated to the product. If your pet
is
prone
to chewing, we strongly recommend that you keep this and all
other
electrical devices out of its
reach.
RISK
OF
SKIN
DAMAGE
•
Determine a proper fit of the Pet Camera on your
do
g’
s
neck. I
f
worn for too long or the fit is too tight, it may cause skin
d
a
mage.
•
Check your
d
o
g’
s
neck area daily for signs of skin irrit
ati
on.
•
Discontinue use immediately
if a rash or sore is found on the neck
ar
ea.
•
AVOID wearing for more than 12 continuous hours a
d
a
y
.
•
C
l
ean
your
d
o
g’
s
neck area and the Pet Camera
with a soft damp
clot
h
weekly.
WARNING
This Pet Monitor
is
compliant with all relevant
elect
r
oma
g
netic
fiel
d
standards and
is,
when handled as
de
s
c
ri
bed
in the User’s Guide, safe
to
use.
Therefore, always read the
instructions in this User’s Guide
carefully
before
using the
product.
•
This product
is
not a toy. Do not allow children to play with
i
t.
•
This product
is not a substitute for
r
e
s
p
onsib
l
e
supervision of your
dog.
•
Test this product and
all its functions so that you are familiar with it prior
to
actual use.
•
Only use the Power Adapter
provided.
•
Do not use other power adapters as this
may damage the
device.
•
Never use extension
cor
d
s
with Power Adapt
e
rs.
•
Do not touch the plug
c
o
nt
ac
t
s
with sharp or metal
o
b
j
e
ct
s.
•
Keep this User's Guide for future r
e
fer
e
nce.
System
Requirem
ents
7
ENGLISH
2. System
Requirements
Web
Por
t
a
l
•
W
i
n
d
o
w
s
®
7
•
Mac
O
S
®
10.7
•
Chrome™
24
•
Internet Explorer®
9
•
S
a
f
a
ri
®
6
•
Java™
7
•
F
i
r
e
f
o
x
®
18.0
•
Adobe
®
Fla
s
h
®
Player
15.0
Android™
S
y
s
t
em
•
Version 4.2 or
above
iPhone
®
/iP
a
d
®
iOS
•
Version 7.0 or
above
High Speed
(W
i
-
F
i
®
)
Internet
•
At least 0.6 Mbps upload bandwidth per Pet Monitor (you can test
y
o
ur
internet
s
peed
on this site:
http:/
/www
.sp
eedtest.net)
8
Basic
Setu
p
3. Basic
Setup
3.1
Charge the Pet
Camera
1.
Connect the power adapter to an electrical outlet and
insert the plug
in
to
the micro USB
socket on the Pet Camera. Only use the supplied
po
we
r
adapter (5V
DC
/
1000mA) with the Micro
USB
p
l
ug.
2.
The status indicator LED lights up solid red, which indicates that it is
charging.
NOTE
Only use the
enclo
s
ed
power adapter (5V
DC
/
1000mA). The battery pack will
take approximately 6
hours
to charge. The average battery life
is up to
2
we
ek
s,
depending on how often you use it. The
status indicator LED blinks in
red
when
battery
is
low. To conserve battery life, press and hold the
POWER KEY
to
switch off the Pet
Camera
when it
is not in
us
e.
3.2
Attach the Adjustable Strap to the Pet
Camera
1.
Set the Pet Camera facing
down.
2.
With the front
s
i
de
of the buckle facing down, thread the strap
th
r
o
u
g
h
the first slot, moving it
to
war
d
s
the second
slot
.
Slot
Sl
o
t
3.
Continue to thread through the
s
e
c
o
nd
s
l
ot.
Basic
Setu
p
9
ENGLISH
3.3
Fit the Pet Camera on your
D
o
g’s
Neck
1.
Have your dog stand in
a
balanced position
on
a
f
l
at,
even surface.
2.
Put the strap over your
d
o
g’
s
neck, centering
the
Pet Camera underneath
its neck and making
sur
e
that the Motorola logo
is
upright facing
y
o
u.
3.
String the end of the strap through the strap
buc
k
le.
4.
Pull the end of the strap until the desired level
o
f
tightness is
reached and push the retainer
bar
through the nearest strap hole, then insert the strap
through the remaining strap buckle to secure
it.
5.
Check to ensure that the Pet Camera
is in
the
center underneath the neck of your
dog.
6.
Check the fit again after your dog
has
worn the Pet Camera for
se
v
e
ral
minutes or as
your dog gets more comfortable with
it
.
NOTE The Pet
C
a
m
e
r
a
should fit snugly on your dog’s neck such that you
can
only fit two
f
i
nger
s
underneath it. It should not be able to rotate around
the
neck.
10
Basic
Setu
p
3.4
Power
On/Off
the Pet Camera
To power on the
Pet
Camera,
press and hold the
POWER
KEY
for about
3
seconds. The LED lights up in solid green and a melody
is
played.
To power off the Pet Camera,
press and hold the
POWER
KEY
for at least
3
seconds until a melody
is
played. The
LE
D
lights up in solid
green
before it
g
o
es
off.
Connecting
De
vices
11
ENGLISH
4. Connecting
Devices
How does it
wor
k
?
Pet
Ca
me
ra
Wi
-
F
i
Rou
t
e
r
Access
yo
ur
Camera
l
o
ca
ll
y
View your
Camera from
any compatible
de
vi
ce
re
mo
te
ly
Hubble
Se
rv
ice
When a user tries to access
the Camera, the Hubble
server will authenticate
the
user’s identity before it grants access to the
Ca
me
r
a
.
Important
Make sure that the battery level
is
more than 70% or the power adapter is
plugged in before starting
ins
t
allation.
Setup
•
Connect the power adapter to an electrical outlet and
insert the plug into
the
micro USB
s
ock
et
on the Pet
Ca
me
r
a
.
•
Press
and hold the POWER
KEY
for about 3
secon
d
s
to switch it
on.
When switched on, the LED lights up in solid green and a
me
ss
age
indicating that the device
is
ready for connection
is
play
ed.
•
The Pet Camera must be within range of the
Wi-F
i
®
router with which
y
o
u
want to connect. Make sure that you have the password of the router for
the
setup
pr
ocess
.
Note You can only setup via
a
compatible smart device,
such
as
smartphone or tablet, and not via
a PC.
4.1
User Account and Camera Setup on Android™
Devices
What you
need
•
Pet
Camera
•
Pet Camera Power
Adapter
•
Device with Android™
system version 4.0 and
above
4.1.1
Power On the Pet
Camera
•
Connect the power adapter to an electrical outlet and
insert the plug into
the
micro USB
s
o
c
k
et
on the Pet
Camera.
•
Press
and hold the POWER
KEY
for about 3
secon
d
s
to switch it
on.
When
s
w
itched
on, the LED lights up in solid green and a
mes
s
a
ge
indicating that the device
is
ready for connection
is
p
l
a
y
ed.
4.1.2
Download Hubble for Motorola Petcam
App
•
Go to Google
P
l
a
y
™
Store to search for
"
H
u
bble
for
Motorola
Pe
tc
am
".
•
Download
"Hubble
for
Motorola
Petcam"
App from Google Play™ Store
and
install it on your
Android™
de
v
i
ce
4.1.3
Run
Hubble for Motorola Petcam app on Android™
device
•
Ensure that your Android™ device
is
connected to your
W
i
-F
i
®
ro
u
t
e
r
.
•
Run
"Hu
bble
for
M
o
t
o
rola
Petcam"
App, tap
Get Started,
enter your
account
information, read through the
T
e
r
m
s
of Service, then select
"
I
agree
to
the
T
e
rms
of
Use"
before you tap
Create account.
(Picture
A1)
Note If you already have
a
Hubble App account, please select
Alr
e
ad
y
have an Account? to go to the next
st
ep.
A1
12
Connecting
D
e
vi
c
e
s
Connecting
De
vices
13
And
r
oi
d
TM
ENGLISH
4.1.4
Add Camera to your
account
•
Tap
on the top right corner of the
s
c
r
een
to add camera. (Picture
A2)
A2
•
The following setup instructions will appear on the screen. (Picture
A3)
A3
•
Tap
Continu
e
.
14
Connecting
D
e
vi
c
e
s
•
The following setup instructions will appear on the screen. (Picture
A4)
A4
•
Tap
Con
t
in
ue
.
•
The App will automatically search for the Pet Camera. (Picture
A5)
•
Tap to select the Pet
Camera.
A5
Connecting
De
vices
15
And
r
oi
d
TM
ENGLISH
•
Select your
W
i
-
F
i
®
Network, enter your password and then tap
Connect
.
(Pictur
e
s
A6,
A7)
A6
A7
•
It will take a few minutes for the Pet Camera to connect to the
W
i
-
F
i
®
network before
s
h
o
w
in
g
the connection
status. (Picture
A8, A9)
•
If connection
fails, please tap
Retry
and repeat the steps starting from
4.1.4.
A8
A9
•
Tap
View
Camera
to go into live streaming
mode.
16
Connecting
D
e
vi
c
e
s
4.2
Home Screen of Hubble App on Android
De
vice
s
Tap to
ac
ces
s
Camera
list
o
r
enter Account
Set
t
ings.
Tap to enter
l
i
v
e
streaming
mode.
Tap to
enter
Camera
Set
t
ings.
Connecting
De
vices
17
iOS
®
ENGLISH
4.3
User Account and Camera Setup: Working with
iPho
ne
®
/iPad
®
What you
need
•
Baby Unit
(Camera)
•
Power adapter for the
Came
ra
•
iPhone
®
/
iP
ad
®
with iOS version 7.0 and
above
4.3.1
Power On the Pet
Camera
•
Connect the power adapter to an electrical outlet and insert the plug into
the
micro USB socket on the Pet
Camer
a
.
•
Press
and hold the POWER
KEY
for about 3
sec
o
n
d
s
to
s
w
i
t
c
h
it
on.
When switched on, the LED lights up in solid green and a
mess
age
indicating that the device
is
ready for connection
is
play
ed.
4.3.2
Download Hubble for Motorola Petcam
App
•
Go to App Store to search for "Hubble
for
M
o
t
o
rola
Petcam
".
•
Download
"Hubble
for
Motorola
Petcam" App and install it on your
i
P
hone
®
/iP
a
d
®
.
4.3.3
Run Hubble App on your
iPhone
®
/iPad
®
•
Ensure that your
iP
ho
ne
®
/iP
a
d
®
is
connected to your
W
i
-F
i
®
Ro
u
t
e
r
.
•
Run the
"Hu
bble
for
Motorola
Petcam"
App, enter your account information,
r
e
ad
through the
T
e
rm
s
of Service, and then select
"
I
agree to
th
e
Terms
o
f
Servic
e
"
before you tap
Create. (Picture
i1)
Note: If you already have
a
Hubble App account, please
s
e
le
ct
Alre
ady
have an Account? to go to the next
s
t
e
p
(Picture
i1).
i1
18
Connecting
D
e
vi
c
e
s
4.3.4
Add the Camera to your
account
•
Tap
on the top right corner of the
s
c
r
e
en
to add camera. (Picture
i
2).
i2
•
The following setup instructions will appear on the screen. (Picture
i3)
i3
i4
•
Tap
Con
t
in
ue
.
Connecting
De
vices
19
iOS
®
ENGLISH
•
The following setup instructions will appear on the
scr
e
en.
i4 i5
i6
•
Press the Home Key on
iPho
ne
®
/iP
a
d
®
and go to
Settings
>
Wi-Fi
menu
(Pictures i4,
i5).
•
Select your Pet Camera from the
list of networks (Picture i
6).
•
Return to the Hubble app to resume
setu
p
.
•
Name the location of your Pet Camera and tap
Continue.
(P
ic
tur
e
s
i7,
i8)
i7
i8
•
Select your
Wi-F
i
®
network and tap
Continue.
(Picture
i9)
20
Connecting
D
e
vi
c
e
s
•
Enter your
Wi-F
i
®
pas
s
w
o
r
d
and tap Next.
(Picture
i10)
i1
0
•
It will take a few
min
u
t
e
s
for the Pet Camera to connect to the
Wi-F
i
®
network before
s
h
o
w
i
n
g
the connection
status (Picture i11,
i
12).
i11
i12
•
If connection
fails, please tap
Retry
and repeat the steps starting from
4.3.4.
•
Tap Vi ew
Li
ve
Camera
to go into live streaming
mode.
Connecting
De
vices
21
iOS
®
ENGLISH
4.4
Home Screen of Hubble App on iOS
D
e
vice
s
Tap to enter
l
i
v
e
streaming
mode.
Tap to
enter
Camera
Set
t
in
gs
.
Tap to
ac
ces
s
Camera
list
.
Tap to
en
ter
Ac
co
un
t
Set
t
i
n
gs
.
22
Overview of the features in Hubble
App
5. Overview of the features in Hubble
App
5.1
M
od
e
s
of
operation
The Pet Camera supports 3
m
o
de
s
of
o
p
er
a
t
i
o
n:
•
Wi-Fi
®
Local
(
s
mart
device c
onnect
s
to Pet Camera via local
Wi-F
i
®
Acc
e
ss
Po
i
n
t
)
•
Wi-Fi
®
Direct (
s
mart
device connects directly to Pet Camera via
W
i
-F
i
®
)
•
Mobile (
s
m
a
rt
device connects to Pet Camera via
2G
/GP
RS)
Wi-Fi
®
Local
Wi-Fi
®
Direct Mobile
^
Live
st
ream
i
n
g
√
√
x
Record
video
√
√
√
T
ake
p
i
c
tures
√
√
√
N
i
ght
v
i
s
i
on
√
√
Down
l
oad
and
Share pictures
&
vi
deo
*
√
√
√
2
-way
communication
√
√
x
P
l
aybac
k
p
re-
recorded
reward
or
warning
messages
√
√
√
Lo
c
at
i
on
v
i
e
w
(mobile,
G
P
S
)
x
√
√
Lo
c
at
i
on
tra
c
king
(mobile,
G
P
S
)
x
√
√
Overview of the features in Hubble
App 23
iOS
®
ENGLISH
Geo
Fencing
(G
PS
)
x
√
√
Bark
Dete
c
tion
n
/
a
n
/
a
n
/
a
Note
s
*
Once
a video is
downloaded, it will be removed from the Pet
Came
ra.
^
You will receive
a
notification when the battery level falls below 20%. The P
e
t
Monitor
will
go
into
power
saving
mode.
All
functions
will
be
deactivated
except
mobile
connection.
^
You must have a 2G network subscription plan and be within
2G coverage
areas.
Send Pre-recorded Reward or Warning Message (see Section
5.2)
You can record reward or warning messages and
s
e
nd
them to your
dog
through the Pet Collar when the pet behaves or misbeha
v
es.
Two-way Communication (see Section
5.2)
Listen and speak back to your dog through the Pet Collar, issue
commands o
r
offer a
s
oot
hing
voice for your agitated
dog.
Geo Fencing (see Fence Settings in Section
5.3)
Set
up
virtual boundary
and
receive notifications when your
do
g
ventures out
of
the set
boundary.
Location Tracking (see Bark and GPS Settings in Section
5.3)
Find the dog’s current location via
GPS.
Note Location tracking will be based on the mobile network
first (with
a
to
l
e
ra
n
c
e
of around 0.6miles), then by GPS satellite (with
a
tolerance of around
30
feet).
24
Overview of the features in Hubble
App
5.2
Wi-Fi
®
Local
Mode
•
Run
Hubble
for
Motorola
Petcam
App on your smart device and log into y
o
ur
Hubble
account.
•
If you have more than 1 Pet Camera in your account: For iOS
De
vi
c
e
s
,
tap
Devices
to select a camera from the camera
lis
t
For Android
TM
Devices,
tap >
Cameras to
s
e
lect
a camera from
the
camera
list
•
Tap on the video image to show the
o
p
tio
n
s
a
v
ai
lable.
Take
Photo/
Record
Vide
o
/
Activate
Night
Vi
s
i
o
n
Tap t o ta ke a
photo ,
record a video
fr
om
your Pet Camera or activate night
v
i
s
i
on
(the white LED light on the Pet Camera will
light
up).
Tw
o
-
w
a
y
co
mm
un
icatio
n
Tap to activate the function. Tap on the
r
o
u
n
d
button
once to
s
p
ea
k
through the
P
e
t
Camera. Toggle the button again to
listen
to
the audio feedback from the Pet
Ca
me
ra
.
Send
Reward/
Warning
Mes
s
a
g
es
Tap to
s
e
nd
a pre-recorded reward
o
r
warn
in
g
message to your dog through the
P
e
t
Camera.
Overview of the features in Hubble
App 25
ENGLISH
Ph
o
t
o/
V
i
deo
Ga
ll
er
y
Tap to enter photo or video gallery where
y
o
u
can download, share or delete the photos
y
o
u
have taken and videos you have recorded
on
your Pet
Camera.
26
Overview of the features in Hubble
App
5.3
Wi-Fi
®
Direct
Mode
•
Run
Hubble
for
Motorola
Petcam
App on your smart device and log into y
o
ur
Hubble
account.
•
If you have more than 1 Pet Camera in your account: For iOS
De
vi
c
e
s
,
ta
p
Devices
to select a camera from the camera list
Fo
r
Android
TM
Devices,
tap >
Cameras to
s
e
lect
a camera from
the
camera
list
•
Tap on
Settings
icon to enter Camera
Settin
g
s
.
•
Tap
Wifi Direct Mode
to connect to your Pet Camera via
W
i
-F
i
®
Direct. It
tak
e
s
about 1 minute to establish a connection and you will hear a voice
pro
m
pt
notifying you that the connection
has been
estab
l
ished.
•
Tap
View
Camera
at the bottom of the screen and then tap on the video
image
to show the
opti
on
s
a
vailable.
•
Tap
EXIT WIFI DIRECT
and then tap OK to exit
W
i
-F
i
®
Direct
mode.
Take
Photo/
Record
Vide
o
/
Activate
Night
Vi
s
i
o
n
Tap to take a
photo ,
record a video
fr
om
your Pet Camera or activate night
v
i
s
i
on
(the white LED light on the Pet Camera will
light
up).
ENGLISH
Location
Tracking
and
Geo
Fen
c
in
g
Tap
>
Track
to track the location of your
pet.
Yo u r
pet
’
s
location is
identified by a blue
dot.
Note that location tracking will be based on
the
mobile
network
first (with
a
tolerance of
ar
o
u
n
d
0.6miles), then by GPS satellite (with a
tolerance of around 30
feet).
Tap
to set the radius for Geo
Fencing.
Tw
o
-
w
a
y
communicatio
n
and
Send
Rewar
d
/
Warning
Mes
s
a
g
es
Tap on the round
button
once to
speak
through the Pet Camera. Toggle the
button
again to listen to the audio feedback from
the
Pet
Camera.
Tap t o
s
e
n
d
a pre-recorded reward
o
r
w
a
rni
n
g
mes
s
age
to your dog through
the
Pet
Camera.
Photo/Video
Ga
ll
er
y
Tap to enter photo or video gallery where
y
o
u
can download, share or delete the photos
y
o
u
have taken and videos you have recorded
on
your Pet
Camera.
Overview of the features in Hubble
App 27
5.4
Mobile Connection
Mode
•
Run
Hubble
for
Motorola
Petcam
App on your smart device and log into y
o
ur
Hubble
account.
•
If you have more than 1 Pet Camera in your account: For iOS
De
vi
c
e
s
,
ta
p
Devices
to select a camera from the camera list
Fo
r
Android
TM
Devices,
tap >
Cameras to
s
e
lect
a camera from
the
camera
list
•
If your smart device
is
not connected to any local
W
i
-
F
i
®
network, it will
be
connected by mobile network
automat
i
cally
.
•
Tap
in the center of the screen to show the
opt
i
on
s
a
vailable.
Take
Photo/
Record
Vide
o
Tap t o ta ke a
photo ,
record a
vi
deo
from your Pet
C
a
mera.
Location
Tracking
and
Geo
Fen
c
i
n
g
Tap >
Track
to activate location tracking.
Y
o
ur
pet’
s
location is
identified by a blue dot.
Note
that location tracking will be based on
the
mobile network
first (with
a
tolerance
o
f
a
r
ou
n
d
0.6miles), then by GPS satellite (with a
tolerance of around 30
f
ee
t
).
Tap
to set the radius for Geo
F
e
n
c
in
g.
28
Overview of the features in Hubble
App
ENGLISH
Send
Reward/
Warning
Mes
s
a
g
es
Tap t o
s
e
n
d
a pre-recorded reward
or
w
a
rni
n
g
mes
s
age
to your dog through the
P
e
t
Camera.
Photo/Video
Ga
ll
er
y
Tap to enter photo or video gallery where
y
o
u
can download, share or delete the photos
y
o
u
have taken and videos you have recorded
on
your Pet
Camera.
Overview of the features in Hubble
App 29
5.5
Camera
Setti
ng
s
•
Run
Hubble
for
Motorola
Petcam
App on your smart device and log into y
o
ur
Hubble
account.
•
If you have more than 1 Pet Camera in your account: For iOS
De
vi
c
e
s
,
ta
p
Devices
to select a camera from the camera list
Fo
r
Android
TM
Devices,
tap >
Cameras to
s
e
lect
a camera from
the
camera
list
•
Tap on
Settings
icon to enter Camera
Settin
g
s
.
•
Tap Save after you have modified the
s
e
tting
s
.
General
Settings •
C
l
oc
k
:
12h or
24
h
•
Time Out (Recording):
1m
- 5m The Pet
C
a
mer
a
will stop recording after the set time
out
du
rati
on
.
•
Units: Meter or Feet
•
E
m
ail
Bark and
G
P
S
Settings
•
Bark notification: On
or Off (currently
n
o
t
a
v
ailable
)
•
Bark Sensitivity:
Low, Medium or
High
(c
u
rr
e
nt
l
y
not
a
v
ailable
)
•
Recorded Tone: Record Reward Tone
a
n
d
Warning
Tone
•
GPS Notification:
On or Off
•
GPS
M
o
de
:
Tap t o se l e ct
Battery
Saving or
Tr
a
c
k
i
n
g
30
Overview of the features in Hubble
App
ENGLISH
Fencing
Settings
Set up virtual boundary and receive
notif
i
cat
i
on
s
when your dog ventures out of the set
boundary.
•
Fence Notification: On or Off
•
Fence Sensitivity: Low,
Medium or
Hig
h
•
Narrow:
50
m
to
1
00m
•
M
e
diu
m
:
101m to
200
m
•
Large:
301m
to
500m
•
Tolerance:
5m to
20m
Camera Detai
l
s
•
Change camera
n
a
me
•
Change
snapshot of the Pet
Camera in
y
o
ur
Hubble account by taking a photo or take a
snapshot of the
cam
e
ra
’
s
image.
Wifi Direct
Mode
Tap to switch connection mode to Wifi
Direct.
Memory
Check memory available on the Pet
Camera.
Battery Lev
e
l
Check battery level on the Pet
Camera.
Up
da
t
e
s
Shows the status of the software
a
p
pli
c
a
t
i
o
n.
Logout
Tap to logout of Hubble
account.
Overview of the features in Hubble
App 31
32
Overview of the features in Hubble
App
5.6
Account
Settings
•
Run
Hubble
for
Motorola
Petcam
App on your smart device and log into y
o
ur
Hubble
account.
•
F
o
r
i
O
S
De
vi
c
e
s
,
ta
p
Ac
coun
t
For Android
TM
Devices, tap
>
Acco
u
n
t
•
You can modify the following
set
t
ings:
Pro
f
i
l
e
Username:
shows current
u
s
er
na
me
Ema
i
l
:
shows current user email
Temper
a
t
u
r
e
:
choose
C
e
ls
ius
or Fahrenheit
Pass
word:
change Password
Debug Screen:
Go
to
debug
sc
r
een
Log
out
:
Sub
s
c
r
i
p
t
i
on
Shows your subscription
p
l
an.
N
o
tific
a
tio
n
s
Do
Not Disturb:
disabled, or from 1 minute to
180
minutes
Notific
a
t
i
on
frequency:
immediately,
1
minute to 60
m
i
nu
t
e
s
or
di
s
a
bl
ed
.
Notify
me
by
sound:
check or uncheck the checkbox to
enable
or disable.
Notify me by vibration:
check or
uncheck
the checkbox to enable or disable
Notify
me
when
o
n
a
call:
check or uncheck the checkbox to enable
or
disa
ble
Remote
Co
nnectio
n
Setting
Remote View Timeout:
check or uncheck
the
checkbox to enable or
disa
ble
About
Hubble
View Terms and
Condit
ions
Shows the current App version
number.
Overview of the features in Hubble
App 33
ENGLISH
5.7
Add another Pet Camera to your Hubble
Account
•
In the home screen of the Hubble app, tap
to add another Pet Camera
to
your account (follow 4.1.4 for Android devices and 4.3.4 for
iP
ho
ne/iP
a
d
de
vices
)
•
You can add up to 4 Pet Monitors to one
a
c
cou
n
t.
5.8
Reset or remove a Pet Camera from your
Hub
b
l
e
Account
If your Pet
C
a
m
e
r
a
i
s
moved
f
r
o
m
one router
(e
.
g
.
h
o
m
e)
t
o
another
(e
.
g
.
o
ff
i
c
e)
or you have setup issues, then the Pet
Camera
must be
re
set
.
•
Go to Camera Settings menu of the Pet Camera you wish to
r
e
mo
v
e
(
s
ee
Section
5.3).
•
Tap the trash bin icon
on the top right corner of the
scr
een.
•
Tap
Yes
to remove the Pet
C
a
mera.
•
The Pet Camera will be de-registered from your Hubble Account and all
settings will be
r
e
s
e
t
to defau
l
t.
34
App and Firmware
Upgr
ades
6. App and Firmware
Upgrades
6.1
App
Upgrade
You can find the latest version of Hubble App by visiting your mobile
dev
i
ce’s
app store
(e.g.
:
iTunes App Store, Google Play
TM
). From there, you can
see
what's new with the app and install the latest
version.
Occasionally, Hubble Server will
also
send
you a notification that a latest
versio
n
of the app is
available. While some of the upgrades simply keep your system
running efficiently, and
s
o
me
are critical to system functionality. We strongly
recommend that you complete the upgrade
as soon as possible.
So
ft
ware
Upgrade will only be performed in
Wi-
F
i
®
mode.
6.2
Firmware
Upgrade
Firmware updates will be sent to the Pet Camera over
W
i
-
F
i
®
or GPRS
net
w
o
r
k.
Working with
P
C
/No
t
eboo
k
35
ENGLISH
7. Working with
PC/Notebook
•
Go to:
htt
p
:/
/ww
w
.hu
bb
l
ec
onne
cte
d
.c
om/
mot
orola
/
logi
n/
•
Enter your User Name and Password and then click Login if you have
al
r
e
ady
created an
account.
•
C
l
ic
k
the Camera list paired in your account via Android™ device
or
iPhone
®
/iP
a
d
®
.
The video captured by the Pet Camera will
appear on the
screen. You can easily stay
connected with your dog with live
video
st
r
e
aming.
•
You can also change the settings by following the Menu instructions on
the
web
s
i
t
e
.
36
Disposal of the Device
(
E
nv
i
r
on
me
n
t
)
8. Disposal of the Device
(Environment)
At the end of the product life cycle, you should not
d
i
s
p
os
e
of th
is
product with normal h
o
u
s
eh
old
waste. Take this product to a
c
o
ll
ec
t
i
o
n
point for the recycling of electrical and electronic equipment.
The
symbol on the product, user's guide and/or box
i
n
dicate
s
this.
So
me
o
f
th
e
pro
d
uc
t
materials
can
be
reu
s
ed
if
yo
u
take
th
em
to a
recycling
point. By reusing some parts or raw materials from used products you
m
a
ke
an important contribution to the protection of the
environment.
Please contact your local authorities in case you need more information on
the
collection points in your
area.
Dispose of the battery pack in an environmentally-friendly manner according
to
your local
regulatio
n
s.
C
l
e
ani
ng
and
C
ar
e
37
ENGLISH
9. Cleaning and
Care
•
Check your
dog’
s
neck area for irritation and wash neck
week
ly
.
•
Every effort has been made to ensure high standards of reliability of
y
o
u
r
Pet Monitor. However, if
s
o
met
h
i
n
g
does go wrong, please do not try
to
repair it yourself – contact Customer Service for
ass
i
st
anc
e
.
38
Help
10.
Help
Noise
interference
•
To avoid background noise or echoes, ensure that there
is
enough di
sta
n
ce
between your device and the Pet
M
o
ni
to
r
.
•
Use of other 2.4 GHz
products, such as
B
l
ueto
oth
®
systems or
micro
w
a
v
e
ovens, may cause interference with
this
product. Keep the Pet Monitor at
least 5 feet (1.5
me
t
e
r
s
)
away from these
ty
pe
s
of products, or turn them off
i
f
they appear to be causing in
terfer
enc
e
.
Lost
connection
•
Check
your
W
i
-
F
i
®
settings. If necessary, reconnect your
Wi-F
i
®
.
Ensure
that
the Pet Monitor
is
switched ON. Wait a few minutes to connect to the
Wi-
F
i
®
network.
If you forgot your password
If you do not remember your
pas
s
word,
t
a
p
Forgot Password to submit your e- mail address. A new password will be
sent
to
your e-mail address
immediately.
Tr
ou
bleshootin
g
39
ENGLISH
11.
Troubleshooting
Catego
r
y
Problem Desc
r
iption
/
Error
So
lu
t
io
n
Account
I am not able to login
even
after
regis
t
rat
i
on.
Please check your user
name
and
pas
s
word.
Account
I receive an er
r
or message
saying: "Email ID is
not
registered
"
.
Please ensure that you
have
registered an account with
us
.
Tap Create Account to
crea
te
an
account.
Account
What do I do if I forget
my
pas
s
word?
Click on the
"Forgot Passwo
r
d"
link
on the website
http://
ww
w.h
u
bbleco
nn
e
ct
ed.c
om/
mo
toro
la/logi
n
/
OR on
your
Android™ or iOS
appli
c
ati
o
n.
An email will be sent to y
o
ur
registered email address.
Account
I did not receive a
new
pas
s
word
although I have
used the
"
F
o
r
got
Password"
op
t
i
on
.
1.
The e-mail might have
been
sent to your Junk
M
a
il
Folder
.
Please check your
Junk
M
a
il
Folder
.
2.
There might be a delay in
getting your e-mail. Please
wait for a few
min
u
t
e
s
and
refresh your email
acco
unt.
Came
ra
When I try to view the
Pet
Monitor, I get a prompt
f
o
r
Pet Camera
firmware
upgrade. What should
I
do?
Please upgrade your
firmware.
This takes around 5 minutes.
W
e
pus
h
upgrades
fro
m
ti
me
to
t
i
m
e
to improve Pet Camera feat
ures.
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