Newco MCM-3-COMBO User manual

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Contents

FEATURES/ SPECIFICATIONS...........................................................................4

NEWCO PRODUCT WARRANTY........................................................................4

ITEMS INCLUDED WITH MACHINE....................................................................5

EQUIPMENT START-UP PROCEDURE..............................................................7

EQUIPMENT CALIBRATION................................................................................7

SANITATION.......................................................................................................11

PROGRAMMABLE BUTTONS ...........................................................................13

PRODUCT RATIO...............................................................................................15

PORTION CONTROL .........................................................................................16

MANUAL DISPENSE..........................................................................................17

HOT / COLD WATER SELECTION ....................................................................18

WHIPPER MOTOR ENABLE/DISABLE..............................................................19

BAG TRACKING.................................................................................................20

BAG TRACKING RESET....................................................................................21

SERVICE – CALIBRATION AND TROUBLESHOOTING...................................22

TEMPERATURE ADJUSTMENT............................................................22

CABINET ACCESS.................................................................................23

HOT & COLD (AMBIENT) WATER CALIBRATION ................................25

TROUBLESHOOTING ............................................................................28

REPLACEMENT PARTS.........................................................................29

WATER TANK HEATING........................................................................31

WHIPPER & PUMP ASS’Y......................................................................32

WHIPPER & PUMP MOTORS................................................................33

DUMP VALVES.......................................................................................34

DISPLAY BOARD ERROR MESSAGES ................................................35

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NOTICE: Read and follow all notices posted on this machine.

Do not damage or destroy these notices as they are for your

protection

! WARNING

 DO NOT OVERLOAD CIRCUIT.

 ALWAYS ELECTRICALLY GROUND THE

CHASSIS OR ADAPTOR PLUG.

 DO NOT DEFORM PLUG OR CORD.

 FOLLOW NATIONAL AND LOCAL ELECTRICAL

CODES.

 KEEP COMBUSTIBLES AWAY.

FAILURE TO COMPLY RISKS EQUIPMENT

DAMAGE, FIRE OR SHOCK HAZARD.

READ THE ENTIRE OPERATING MANUALBEFORE

USING THIS PRODUCT

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MCM-3-COMBO

Features/ Specifications

Newco Product Warranty

Newco warrants equipment manufactured by it for 90 days labor- 1 year parts.

These warranty periods run from the date of installation Newco warrants that the

equipment manufactured by it will be commercially free of defects in material and

workmanship existing at the time of manufacture and appearing within the

applicable warranty period. This warranty does not apply to any equipment,

component or part that was not manufactured by Newco or that, in Newco’s

judgment, has been affected by misuse, neglect, alteration, improper installation

or operation, improper maintenance or repair, damage or casualty. This warranty

is conditioned on the Buyer 1) giving Newco prompt notice of any claim to be

made under this warranty by telephone at (800) 556-3926 or by writing to PO Box

852, Saint Charles, MO 63302; 2) if requested by Newco, shipping the defective

equipment prepaid to an authorized Newco service location; and 3) receiving

prior authorization from Newco that the defective equipment is under warranty.

THE FOREGOING WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER

WARRANTY, WRITTEN OR ORAL, EXPRESS OR IMPLIED, INCLUDING, BUT NOT

LIMITED TO, ANY IMPLIED WARRANTY OF EITHER MERCHANTABILITY OR

FITNESS FOR A PARTICULAR PURPOSE. The agents, dealers or employees of

Newco are not authorized to make modifications to this warranty or to make

additional warranties that are binding on Newco. Accordingly, statements by

• Product to Water Ratio Range: 1.5:1 to 35.0:1

• Cup Volume Range: 1.5 oz to 25.0 oz

• Hot Water Temperature Range: 160 to 190 deg F

• Concentrate Calibration Range: 2.5 oz to 10.0 oz

• Water Calibration Range (Hot or Cold) 13.0 oz to 25.5 oz

• Initial fill Timeout: 10 Minutes

• Fill Timeout: 40 Seconds

• Automatic Sanitation-Sanitation cycles at power up when water

temp reaches 160 degrees, 1 hour after last product dispensed,

and 24 hours after the last sanitation cycle

• Electrical Specifications-120V 1500W 1ph / 240V 6000W 1ph

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such individuals, whether oral or written, do not constitute warranties and should

not be relied upon.

If Newco determines in its sole discretion that the equipment does not conform to

the warranty, Newco, at its exclusive option while the equipment is under

warranty, shall either 1) provide at no charge replacement parts and/or labor

(during the applicable parts and labor warranty periods specified above) to repair

the defective components, provided that this repair is done by a Newco

Authorized Service Representative; or 2) shall replace the equipment or refund

the purchase price for the equipment.

THE BUYER’S REMEDY AGAINST NEWCO FOR THE BREACH OF ANY

OBLIGATION ARISING OUT OF THE SALE OF THIS EQUIPMENT, WHETHER

DERIVED FROM WARRANTY OR OTHERWISE, SHALL BE LIMITED, AT NEWCO’S

SOLE OPTION AS SPECIFIED HEREIN, TO REPAIR, REPLACEMENT OR REFUND.

In no event shall Newco be liable for any other damage or loss, including, but not

limited to, lost profits, lost sales, loss of use of equipment, claims of Buyer’s

customers, cost of capital, cost of down time, cost of substitute equipment,

facilities or services, or any other special, incidental or consequential damages.

Items Included with Machine

Drip tray Ass’y w/Drain Hose Qty 1

Water Filter w/Hardware & Shutoff Qty 1

Florescent Bulbs Qty 2

Durotrans Translucent Door Sign Qty 1

4” Plastic Legs Qty 4

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Machine Set-Up

NOTE: The MCM-Combo machine weighs approximately 100 LBS . Use more than

one person when unpacking and lifting machine. DO NOT LIFT BY THE DOOR.

See illustrated machine set-up guide supplied with equipment.

1. Remove the box containing the accessories listed above. Open and

remove the 4” plastic legs and the drain pan, drain pan housing (black),

and the drain pan support with hose. Once equipment is out of the box,

install the 4” plastic legs to the base of the machine. Note: The front legs

and drain support bracket must be installed at the same time. Align

bracket holes with the holes in the front of the machine base, and secure

by screwing the plastic legs tightly against bracket. The 4” legs are

designed to hold the drain support bracket to the base of the machine. The

drain bracket has an 6’ drain hose attached for hookup. Place equipment

at final location and plumb in the drain line. Note: The equipment must be

plumbed to a drain because of the Automatic Sanitation System Feature of

the machine.

2. Install the two (2) florescent bulbs in the door face and rotate ¼ turn to seat

in socket. Unscrew and remove the three (3) brass screws in the inside top

of the door panel and remove door cap. Remove the translucent durotrans

sign from the protective cardboard sleeve, remove protective film from

both sides of sign, and install by sliding the sign panel from the top of the

door opening down following the slide guides until the sign is seated at the

bottom of the guides. Re-seat door cap and secure with the three (3) brass

screws.

3. This equipment is shipped with a water filter. Before installation unscrew

the blue top ass’y, remove the filter cartridge and remove the ‘plastic wrap’.

Re-assemble and follow the ass’y instructions provided with the filter.

Install the water filter bracket (use 2 #8 screws) on either side of water line

connection, upper rear center of machine, and install water filter &

connections to the to the water inlet outlet located in upper rear of

Machine. Note: Pre-flush filterand water lines before connecting to

equipment water inlet.

4. Connect free end of plain water lines to water supply. Note: This equipment

is to be installed to comply with the applicable Federal, State, or local

plumbing codes having jurisdiction. Flow requirements: Minimum flowing

pressure of 35 PSIG (2.46 kg/cm 2, 2.41 BAR) Maximum static pressure of

100 PSIG (7.02 kg/cm 2, 6.85 BAR) Provide enough extra coiled tubing (at

least 2x the depth of the unit) so that the machine can be moved for

cleaning underneath.

5. Turn on water supply and check for leaks.

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Equipment Start-Up Procedure

1. Plug machine into electrical supply [120V, 1.8 KW, 15A,] [240V, 3 poles, 4

wire grounding type Twist-Plug Receptacle. For 240V units, Use L6-20R or

L6-30R, 2 pole, 3 wire Twist-Plug Receptacle]. Hot water tank will start

filling.

2. Activate the Light switch (Toggle Up) located on the inside of the door.

3. The LCD window will display self-test message briefly, sanitation indicators

will light (will not sanitize until tank reaches 160 deg). (The sanitation cycle

can be cancelled by pushing the Rinse/Auto-Rinse button).

4. Allow approximately 6-8 minutes for the tank to fill. If the tank does not fill

up within the first 10 minutes an error message will appear in the LCD

window FIL. (See Definition of Screen and Troubleshooting Guide). The

machine is factory preset to dispense water at the rate of 20-25 oz. /30 sec.

For hot water & 30-32 OZ. /30 sec. for cold water.

5. Allow up to 50 minutes for the water to reach a temperature of 175°F. The

heat up time will depend on the water inlet temperature, the input voltage.

6. This unit is equipped with a pump safety interlock switch activated by

opening and closing the door. When door is open, concentrate pumps will

not operate.

7. Set-up and calibrate the Moo Products for each channel while the machine

is heating.

Equipment Calibration

Machine Hot & Cold water volumes have been pre-set at the factory. These

volumes have been programmed into the software. It is necessary however to

calibrate the Product Concentrate for each dispense channel in order for the

machine to allow digital calibration of correct Water to Product Ratio.

Moo Concentrate Milk Products will dispense 6-9 ounces of product within 30

seconds, depending on product flavor, as each product blend has slightly

different viscosities.

When machine is equipped with “Coffee Kit” liquid coffees will dispense in 3-5

oz/30 sec. ranges

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Note: Pull out safety switch on door during

product calibration cycle. If switch is not

pulled out to ”on” position the pumps will

not operate, and an error code will flash,

“P1, P2, or P3”

Product Calibration Instructions

Overview: Machine H2O settings are calibrated at the factory and

normally do not need adjustment. Concentrate calibration

should be performed at initial machine set-up, and each

time the product density (or viscosity) changes.

(If same product is used, I.e. just changing out an empty box

of the same product, channel does not need recalibration)

Should it become necessary to re-calibrate H2O settings,

see page 25

Step 1

Press & hold Button 2 “Settings”

After approximately 5 seconds

Display will change to”- - -”

---

con

Step 2

Continue holding for approximately

8 more seconds until display

Changes to “Con” and “Left”

Channel indicator is displayed

Release Button 2

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Product Calibration Instructions-Cont’d

Step 3

Depress button 2 (Settings)-

Display will change to” 0:30”

Place a measuring cup

(preferably a graduated cylinder)

under the dispensing head to be

Calibrated ( as indicated by

channel light)

7.5

Step 4

Press button 2 again, machine will

pump concentrate into measuring cup for

30 seconds-When concentrate stops,

read concentrate volume (in ounces) from

cup.

Toggle buttons

1(+) & 3(-)

Until measured value is displayed.

0:30

If graduation is

in Millimeters, divide by 28.36

to convert to ounces

Remove nozzle when

calibrating

concentrate. Replace

when finished.

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Product Concentrate Calibration Instructions

-

Cont’d

Step 5

Press center button to store settings,

Display will change to 0:30 and

Indicator light will move to Middle

button on display

Move the graduated cylinder (at

least 8 fl oz) under the Middle

Dispensing head, repeat steps 3

-

5

For Middle and Right Dispense

Heads

When Right dispense info is

Stored, display turns blank &

returns to operating mode

0:30

A graduated

cylinder or

Brixing cup will

assure accurate

calibration of

product

concentrate

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Sanitation

Cleaning & Sanitizing Instructions:

TSanitizingTT: All food dispensing units should be sanitized periodically. All parts

to be sanitized must be cleaned first.

To prepare a sanitizing solution: ADD 2 TSP. OF LIQUID CLOROX BLEACH (5.25%

CONCENTRATION) TO 1 GALLON OF WATER AT

ROOM TEMPERATURE (70°- 90°F).

Note: Always start with an unopened bottle of Clorox Bleach since the solution

from an opened bottle has a short life span.

• Soak all parts for a minimum of 3 min. in the sanitizing solution.

• Let all sanitized parts drain and dry naturally. DO NOT WIPE THEM DRY.

• Before using the sanitized unit (or parts) with foodstuffs, rinse all parts

thoroughly with water.

Water pipe connecting and fixtures directly connected to a potable water supply

shall be sized, installed, and maintained in accordance with

Federal, Sate, and Local codes (section 7).

Automatic Sanitation Cycle:

Sanitation cycle waits for water temp to reach 160 deg F. min.

Sanitation cycles are performed at power up, 1 hr after the

Last product dispense, and 24 Hrs after the last sanitation cycle.

Once a 24 Hr sanitation cycle has been performed, no more

sanitation cycles will take place until initiated by a dispense or

another power-up.

Sanitation cycle lasts for approx 6 seconds, all three hot water

dispense valves open and the whipper motors run. Sanitation

cycle may be cancelled by pressing any button on the display

board.

Sanitation cycle can be manually initiated by pressing the right

button on the display board. Cleaning cycle will initiate as above.

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Cleaning & Sanitizing Instructions-cont’d

Cleaning

1. Remove the drip tray with grill and empty the contents.

2. Wash and let dry the tray and grill (use a mild dishwasher detergent).

3. Wash and let dry the dispense area.

4. Turn the power switch to ON.

Manually Flushing the Whipper Chambers

1. Open the cabinet door.

2. Place a container under each dispense nozzle and push the Auto Rinse button.

Removing and Cleaning the Whipper Chambers

1. Remove the dispense cap by pulling it upward.

2. Grab and twist the whipping chamber clockwise and pull it off the

mounting plate.

3. Pull the whipper blade off the motor shaft. Notice the flat keyway on the

shaft and the matching keyway inside the whipper blade shaft. It is

important that these two keyways are lined up when re-assembling the

components.

4. Slip off the slinger washer from the whipper chamber mounting plate.

Clean slinger washer, whipper blade, motor shaft, whipper housing and

dispense cap.

5. Reinstall making sure slinger washer is within 1/32” of whipper seat, but

not touching whipper seat. (See illustration below and on page

25HHH32)

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Programmable Buttons

(3 per channel)

TTA. Manual DispenseTT-“Push & Hold” center button for manual dispensing

Example: Program the center button to manually dispense once drink per channel.

Disable outer buttons on each channel.

26H HHSEE PAGE 17

Indicates buttons that have been disabled

Buttons Enabled

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Programmable Buttons Cont’d

TTB. Portion ControlTT-Ability to set a volume dispense (in ounces) for any button

Example: Program the 1PP

st

PP

button for each dispense for a small cup dispense,

the center button for a large cup dispense, and the 3PP

rd

PP

button for a

manual dispense HH27HSEE PAGE 16

All Buttons Enabled

C. Hot/Cold Water Dispense-Ability to have hot or cold (ambient)

dipsense choice per button

Example: Program the 1

st

& 3

rd

buttons on each channel “Hot” & “Iced”

Center Buttons Disabled

HH28HSEE PAGE 18

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Product Ratio

Multi Level Programming

Water:Product RATIO

Step 1

Press and hold until display

changes to

Step 2

Press and hold until display

changes to

rAt

Step 3

Press Button to be

Programmed-Display will

change to a Ratio Value

3.0

Step 4

Toggle Ratio Value + or –

When desired ratio value is

obtained press center button

Ratio value is now locked in for

button-Display changes to

Repeat step 3&4 for remaining

buttons

rAt

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Portion Control

Multi Level Programming

Portion Control

Step 1

Press and hold until display

changes to

Step 2

Press and hold until display

changes to

Por

Step 3

Press Button to be

Programmed-Display will

change to a Ounce Volume

Value

3.0

Step 4

Toggle Volume Value + or –

When desired Volume (ounce)

value is obtained press center

button.

Portion Control is now locked in

for button-Display changes to

Repeat step 3&4 for remaining

buttons

Por

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Manual Dispense

Multi Level Programming

Button-Manual Dispense

Enable/Disable

Step 1

Press and hold until display

changes to

Step 2

Press and hold until display

changes to

Por

Step 3

Press Button to be

Programmed-Display will

change to an Ounce Volume

Value

3.0

Step 4

Toggle Ounce Volume Value (–)

until display

Reads “on” or “off”(+)

If “off” is selected button is disabled

If “on” is selected button is set for

Manual Dispense

Press center button to store settings for

selected button

Repeat step 3&4 for remaining buttons

off

on

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Hot / Cold Water Selection

Multi Level Programming

Hot/Cold Water Selection

Step 1

Press and hold until display

changes to

Step 2

Press and hold until display

changes to

o

Step 3

Press Button to be

Programmed-Display will

change to Temp Option

Hot

Step 4

Press either button

to toggle “hot” or “cold (ambient)” water

temperature

Press center button to store button selection

Temp choice is now locked in for button-Display changes

to

Repeat step 3&4 for remaining buttons

Cl d

F

Hot

o

F

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Whipper Motor Enable/Disable

Step 1

Press and hold until display

changes to

Step 2

Press and hold until display

changes to

bln

Step 3

Press Button to be

Programmed-Display will

change to “on” or “off”

on

Step 4

Toggle “on” “off” + or –

Center Button stores last value

displayed

Repeat step 3&4 for remaining

buttons

Multi Level Programming

Whipper Motor

Enable/Disable

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Bag Tracking

Multi Level Programming

Bag Tracking Enable/Disable

Step 1

Press and hold until display

changes to

bag

Step 2

Continue holding until

display changes to

btr

Step 4

Pressing middle button

changes display to

on

Step 3

Pressing Left or Right

buttons toggles channel

indictator to select channel

To Enable/Disable

Step 5

Pressing Left or Right buttons toggles

display“on” or “off”

Pressing Middle Button

Stores “on” or “off” setting for

indicated channel

Repeat step 3-5 for other channels

Note: Bag Tracking

cannot be used when

more than (1) ratio is

programmed in the

same channel

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