TomTom Link Installation guide

Installation Guide

Part.no.6L00.001.3

Plan your day the easy way

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TomTom LINK installation guide

2

Tom

LIN

K

inst

allat

ion

guid

e

Contents

Inhalt

Sommaire

Inhoudsopgave

Introduction 4

Safety first 5

Technical data 7

Directives 8

Connection overview 9

What’s in the box 11

Inserting the SIM Card 12

Connecting to power 13

Connecting GPS antenna 14

Connecting GSM antenna 15

Testing operation 16

Linking to TomTom WEBFLEET 17

Diagnostics 18

Connecting TomTom GO 19

Permanent mounting 20

Input and output 22

Einführung 23

Sicherheit geht vor! 24

Technische Daten 26

Richtlinien 27

Anschlussübersicht 28

Lieferumfang 30

SIM-Karte einsetzen 31

Anschluss an die Stromversorgung 32

GPS-Antenne anschließen 33

GSM-Antenne anschließen 34

Funktionsprüfung 35

Verbinden mit TomTom WEBFLEET 36

Funktionsanalyse 37

Verbindung mit TomTom GO herstellen 38

Festeinbau 39

Eingänge und Ausgänge 41

EN

DE

Introduction 43

La sécurité d'abord 44

Données techniques 46

Directives 47

Schéma de connexion 48

Contenu du coffret 50

Insertion de la carte SIM 51

Raccordement à l'alimentation 52

Connexion de l'antenne GPS 53

Connexion de l'antenne GSM 54

Tests 55

Liaison avec TomTom WEBFLEET 56

Diagnostic 57

Connexion du TomTom GO 58

Fixation permanente 59

Entrée et sortie 61

Inleiding 63

Veiligheid 64

Technische gegevens 66

Richtlijnen 67

Aansluitschema 68

Wat zit er in de doos 70

De SIM-kaart plaatsen 71

Aansluiten van voedingsspanning 72

De GPS-antenne aansluiten 73

De GSM-antenne aansluiten 74

Testen van het apparaat 75

Verbinden met TomTom WEBFLEET 76

Diagnostiek 77

De TomTom GO aansluiten 78

Permanente montage 79

Ingang en uitgang 81

FR

NL

3

Plan your day the easy way

Sommario

Contenido

Índice

Introduzione 83

Regole principali per la sicurezza 84

Dati tecnici 86

Direttive 87

Panoramica del collegamento 88

Contenuto della confezione 90

Inserimento della carta SIM 91

Collegamento all'alimentazione 92

Collegamento dell'antenna GPS 93

Collegamento dell'antenna GSM 94

Test di funzionamento 95

Collegamento a TomTom WEBFLEET 96

Diagnostica 97

Collegamento di TomTom GO 98

Montaggio permanente 99

Ingressi e uscite 101

Introducción 103

La seguridad es lo primero 104

Datos técnicos 106

Directivas 107

Resumen general de conexiones 108

Contenido de la caja 110

Inserción de la tarjeta SIM 111

Conexión a la alimentación 112

Conexión de la antena GPS 113

Conexión de la antena GSM 114

Pruebas de funcionamiento 115

Conexión a TomTom WEBFLEET 116

Diagnóstico 117

Conexión de TomTom GO 118

Montaje permanente 119

Entrada y salida 121

IT

ES

Introdução 123

Segurança acima de tudo 124

Dados técnicos 126

Directivas 127

Esquema geral das ligações 128

Conteúdo da embalagem 130

Inserir o cartão SIM 131

Ligar a alimentação 132

Ligar a antena GPS 133

Ligar a antena GSM 134

Testes de funcionamento 135

Ligar ao TomTom WEBFLEET 136

Diagnósticos 137

Ligar o TomTom GO 138

Montagem permanente 139

Entradas e saídas 141

PT

EN

Introduction

4

Intr

odu

ctio

n

Congratulations

You have chosen one of the most established

and proven telematics devices on the market.

TomTom LINK provides a large variety of

functionalities.

TomTom LINK is a GPS receiver and GSM/

GPRS module in one unit. With TomTom LINK

you can easily obtain the current vehicle

position including the mileage as read from

the odometer.

All data is transmitted via GPRS. The data can

also be stored for transmission after a

temporary loss of GPRS reception.

Together with the TomTom GO 510/710/910

you will be able to easily handle orders, text

and status messages.

You can receive orders with destination

coordinates on your TomTom LINK, and

navigation to your destination will be provided

at the touch of a button.

Your daily business will become much

simpler.

EN

Safety first

5

Safety

first

Important safety notices and warnings

Read the following safety instructions

carefully!

TomTom WORK accepts no liability for

damage that results from disregard for the

safety instructions.

This document is part of the product. Keep it

in safe custody and hand it to the new owner

of the unit.

• Important - damage caused through

improper installation!

The installation and initial operation of the

unit must be performed by authorised

personnel only, e.g. a qualified radio

dealer or an automotive electronics

workshop! Consider the quality standards

of the motor vehicle trade.

• Caution - risk of injury in case of

accidents!

Do not mount the unit or accessories in the

inflation area of airbags or in the impact

area of the head or knees! Search carefully

for an installation location that will avoid

interference with gauges, safety equipment

and controls.

• Caution - damage to the chassis!

Make sure you do not drill into parts of the

chassis that have structural or security-

related functions! You cannot be certain

that they will function properly after

modification.

• Caution - risk of fire!

Make sure you do not drill into covered

wiring harnesses, fuel lines or similar

components! Drilling into these can cause

fire.

• Caution - danger through use in

prohibited areas!

The GSM module of the TomTom LINK is

likely to cause interference to electric

devices such as cardiac pacemakers,

hearing aids, electric devices used in

intensive medicine, and aviation

equipment. The interference with these

devices may endanger the health or life of

the users. Do not use near unprotected

electrical units nor in areas where the use

of mobile telephones is prohibited, such as

hospitals and airplanes! Switch off the unit

if there is a danger of interference with such

equipment.

• Caution - danger of explosion!

Parts of the TomTom LINK can cause

sparks, which can lead to explosions. This

may endanger human health and life. Do

not use the unit in areas with high risk of

explosion! When using the TomTom LINK

in a vehicle fueled by liquefied gas, follow

the safety regulations of the country in

which the vehicle is operated.

• Warning - repair and replacement!

Repairs must be performed by authorised

and qualified personnel only! Never

replace damaged parts of the unit yourself.

Hand over the defective unit to TomTom

WORK. Only the qualified staff of TomTom

EN

Safety first

6

WORK is authorised to perform repairs or

replacement of parts

• Warning - damage to the device!

Short-circuits inside the unit can be caused

by contact with water or other liquids. The

unit may be damaged by contact with

water. Operate and store the unit in an area

protected from water.

• Caution - risk of accidents!

Operation of the unit while driving is

distracting and can cause accidents. To

ensure road safety, only enter information

in the unit when the vehicle is not being

driven.

EN

Technical data

7

Techni

cal data

Dimensions Body: 145 x 75 x 36 mm

Holder: 162 x 88 x 28 mm

Weight Body: 200 g (without battery)

Holder: 120 g

Material Body: Injection moulded plastic body PC/ABS

Holder: Santoprene

Protection class IP 20

Supply voltage 12 V / 24 V / 36 V (min.9 V to max. 48 V)

Current consumption At 14 V: typically < 120 mA

At 28 V: typically < 60 mA

Standby: typically < 1 mA

Fuse protection Operating voltage 9 - 48 V with 2 A / fast blow

Ignition with 2 A / fast blow

Temperature -20 °C to +55 °C operation

-40 °C to +70 °C storage

GSM Integrated module, dual band GSM 900, GSM 1800

GSM antenna connector FAKRA 2 code D (male - bordeaux) - (antenna - female)

GPS antenna connector FAKRA 2 code C (male - blue) - (antenna - female)

Supply voltage range 3 V to 5 V

Minimum antenna gain at 3 V: 15 dB

Maximum antenna gain: 40 dB

Maximum noise rating: 1.5 dB

Ignition input To be connected to the ignition clamp to switch on/off

device together with ignition

Digital inputs 5 inputs switchable to GND

1 input tachometer pulse

D i g i t a l ou t p u t s 2 o u t p u t s , c o n s u m e r l o a d t o G N D ( 0 V ) , m a x . 0 . 5 A

Other interfaces CAN-bus, ID-bus

EN

Directives

8

Dire

ctiv

es

Declaration of conformity

The unit described in this document is in

accordance with the official European

directives. A copy of the declaration of

conformity can be provided.

Type approval

The telematics unit described in this

document has received a type approval from

the German Federal Bureau of Motor Vehicles

and Drivers.

EN

Connection overview

9

Connec

tion

overvie

w

EN

Connection overview

10

EN

What’s in the box

11

What’s

in the

box

a TomTom LINK black box

A GPS antenna connector (FAKRA blue)

B CAN bus cable connector

C Reset button

D Terminal cable connector

E Power cable connector

F SIM Card holder

G Release button for SIM Card holder

H GSM antenna connector (FAKRA

bordeaux)

I IO cable connector

J 3 LED’s (SYS, GSM, GPS)

K Service/Update cable connector

b Holder

c External GPS antenna with sticky pad and

cleaning cloth

d External GSM antenna with cleaning cloth

e Power cable

f Terminal cable

g Fixatives - 3 self-tapping screws and

washers, 2 sticky pads

h 2 fast-blow 2A motor vehicle fuses with

holders

i Self-adhesive disc (to fix the TomTom GO

windscreen dock on the dashboard)

EN

Inserting the SIM Card

12

Inse

rting

the

SIM

Car

d

For the transmission process

To prepare the TomTom LINK for data

exchange with TomTom WEBFLEET you need

to insert the SIM Card in the unit.

1. Press the release button for the SIM Card

holder with a pointed object until it

releases.

2. Now pull out the SIM Card holder.

3. Afterwards gently press the SIM Card into

the SIM Card holder until it engages.

4. Insert the holder with the SIM Card as

shown in the figure.

EN

Connecting to power

13

Connec

ting to

power

Important! Connect TomTom LINK to vehicle

voltage (12 V / 24 V / 36 V). Do not connect to

a voltage converter. The three wires GND, IGN

and PWR+ (supply voltage) must be

connected.

1. Connect IGN (ignition) and PWR+ (supply

voltage) to separate 2 A / fast blow fuses.

2. Connect the GND wire (brown) to ground

(clamp 31).

3. Then connect the IGN wire (black) to

ignition (clamp 15).

4. Afterwards connect the PWR+ wire (red) to

carry current (clamp 30).

5. Now connect the SPEED wire (brown/

black) to the odometer pulse (optional).

6. Then insert the 6-pin plug into the multi-

connector for the power cable.

EN

Connecting GPS antenna

14

Con

nect

ing

GPS

ante

nna

To obtain current position information, the

GPS antenna (supplied with an integrated

magnet and an extra sticky pad) must be

connected to the TomTom LINK.

1. Insert the plug of the GPS antenna into the

blue connector for the GPS antenna on the

TomTom LINK.

2. Prepare a smooth, clean, oil free and dry

surface on the dashboard behind the

windscreen.

3. Attach the GPS antenna to a smooth

surface on the dashboard near the

windscreen with the top side pointing to

the sky. Either locate a smooth metal

surface or use the extra sticky pad.

Important note

• Tinted metallised windscreens or those

with integrated filament heating may

obstruct GPS reception. Install the GPS

antenna behind the rear window or on

the outside of the vehicle. The magnet

of the GPS antenna will remain attached

to the outside at speeds up to 180 km/h.

• For installation find a place

unobstructed by metal objects with

clear view of the sky.

• The GPS antenna must be placed with

the sticky pad on an oil free, dry and

clean surface. Keep a minimum

distance of 30 cm between the GSM

antenna and the GPS antenna. Extreme

temperature changes/differences can

affect the adhesive property of the

sticky pad.

EN

Connecting GSM antenna

15

Connec

ting

GSM

antenn

a

The GSM antenna with sticky pad must be

connected to TomTom LINK to provide

communication with TomTom WEBFLEET.

1. Insert the plug of the GSM antenna into the

bordeaux connector for the GSM antenna

on the TomTom LINK.

2. Prepare a clean, oil free and dry surface on

the inner side of your windscreen.

3. Remove the protective film from the sticky

side of the GSM antenna.

4. Press the GSM antenna, in the vertical

position, against the inside of your

windscreen until it sticks.

Important note

• The bottom side of the GSM antenna

must have a clear view of the sky.

• Do not interfere with clear vision for the

driver.

• Do not stick the GSM antenna to metal

or any surface other than the

windscreen of your vehicle.

• Place the GSM antenna on the

windscreen with min. 5 cm distance to

the coachwork, so that optimal GSM

transmission is ensured. Keep a

minimum distance of 30 cm between

the GSM antenna and the GPS antenna.

• The GSM antenna must be placed on an

oil free, dry and clean surface. Extreme

temperature changes/differences can

affect the adhesive property of the GSM

antenna.

Note: The sticky, bottom side of the antenna has

to face the outside of the vehicle.

EN

Testing operation

16

Test

ing

oper

atio

n

Power/Ignition test

Here you test the connection to power and to

ignition. Before testing make sure you have

carried out the steps described in the previous

chapters.

1. Please check all connections to TomTom

LINK (wires, fuses and antennas).

2. Check that the SIM Card is inserted

correctly.

3. Make sure the ignition is turned off.

4. Disconnect the terminal cable (and IO cable

if used).

5. Disconnect the power supply for a few

seconds.

6. Reconnect the power supply.

7. Now turn on the ignition.

GSM / GPS antenna test

For this test, you may need to move the

vehicle to a location with a clear view of the

sky to facilitate adequate GPS and GSM

reception. For details see the table under

’Diagnostics’.

1. Turn on the ignition.

2. Monitor the yellow GSM LED and green the

GPS LED. Both will start flashing.

3. The yellow GSM LED will switch off if the

device is successfully registered with the

GSM network. The green GPS LED will

switch on if the device has obtained a valid

GPS position.

4. After 10 minutes the yellow GSM LED must

be off and the green GPS LED must be on.

The green GPS LED must not be off. After

about 60 seconds all LED’s must switch off.

At least the green GPS LED must not be off.

Otherwise, check all connections and

repeat the test.

If the yellow GSM LED keeps flashing,

check if the SIM-card is inserted correctly

and if the GSM antenna is connected and

installed in a proper position. If the green

GPS LED keeps flashing, check the GPS

antenna connection and position.

EN

Linking to TomTom WEBFLEET

17

Linking

to

TomTo

m

WEBFL

EET

After you have successfully performed the

basic test and the GSM / GPS antenna test you

are ready to start the TomTom WEBFLEET

linking process. After successful linking, the

vehicle will be available in the customer’s

TomTom WEBFLEET account with a valid first

position report.

Before starting the linking process, the

TomTom LINK serial number and the SIM ID

must have been registered. Visit

www.tomtomwork.com/activate and follow

the instructions to register. To start the linking

process:

1. Turn on the ignition and monitor the LED’s.

2. Wait until the yellow GSM LED is off and

the green GPS LED is on.

3. Press the reset button.

4. If the red SYS LED is switched off, the

linking process is completed.

5. If the red SYS LED stops flashing and

remains on, an error occurred during

linking. Make sure the TomTom LINK serial

number and the SIM ID have been

registered with TomTom WEBFLEET and

the basic tests were completed

successfully.

The red SYS LED will be permanently on,

yellow and green will start flashing.

The red SYS LED will start flashing. During

the linking process, the yellow GSM LED

will be switched on to indicate GPRS

connection.

EN

Diagnostics

18

Diag

nost

ics

Monitoring operation

Monitor the operation of the TomTom LINK

according to the table below.

Off Flashing (permanently) On

Red

(SYS)

Successfully linked to

TomTom WEBFLEET

In linking mode Not linked to TomTom

WEBFLEET

Yellow

(GSM)

GSM registered, but

no GPRS connection

Not registered, trying to

register

GPRS established, GSM

registered

Green

(GPS)

TomTom LINK is off,

has no connection to

power or is defective

Trying to get a fix (if

flashing rapidly, antenna

failure)

GPS fix

EN

Connecting TomTom GO

19

Connec

ting

TomTo

m GO

If you want to use the TomTom GO (510/710/

910) together with TomTom LINK for receiving

orders, text messages and navigation orders,

and for communicating with the office, you

need to connect the TomTom GO to TomTom

LINK.

1. Insert the jack plug of the terminal cable

into the terminal socket.

2. Then insert the other two jack plugs into

the corresponding jacks on the TomTom

GO firmly.

If you have properly connected the two

devices, the connection will be established

automatically. Additional menu items will

appear on your TomTom GO. On the main

navigation view of your TomTom GO the two

red crossed arrows must not be displayed.

Both jack plugs must be inserted properly.

EN

Permanent mounting

20

Per

man

ent

mou

ntin

g

Using the holder and tapping screws

To permanently mount the TomTom LINK in a

vehicle use the three self-tapping screws to

mount the holder. Follow the safety

instructions in this document.

1. Choose a flat surface for accurate

positioning stand of the TomTom LINK.

2. Insert the three screws into the

corresponding holes in the holder.

3. Tighten the screws.

4. Insert the TomTom LINK in the holder until

it fully engages.

Important

Make sure you do not damage the TomTom LINK.

Follow the safety instructions in this document.

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