WiebeTech Forensic LabDock U5, Forensic LabDock S5 User manual

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PMS 711 2 cyan
85 magenta
76 yellow
10.25.12
CRU Mark
CRU
®
Configurator
User Manual for OS X/mac OS
Features
• ReceiveemailandSMStextnoticationswhenwarningoralarmeventsoccur.
• ViewrmwareinformationofselectCRUstoragedevices.
• ViewtemperaturewarningandalarmthresholdsforCRURAIDenclosuresanddrives.
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Protecting Your Digital Assets
TM
CRU Configurator User Manual
TABLE OF CONTENTS
1InstallingCongurator 2
2UsingCongurator 2
2.1ConguratorBar 2
2.2ProductTab 2
2.3FirmwareTab 2
2.4OptionsTab 2
2.5Alerts 3
2.5.1Messages 3
Email&SMSTab 3
SetupTab 4
2.5.2RAIDDeviceSettings 4
BuzzersTab 4
ThresholdsTab 5
2.5.3LogTab 5
2.6AboutTab 5
3SystemRequirementsandSupportedHardware 6
1 INSTALLING CONFIGURATOR
DownloadtheCRUConguratorsoftwarefromtheCongurator
downloadpage:www.cru-inc.com/support/software-downloads/
congurator-software-download/
Runthesetupleandfollowthepromptstoinstallthesoftware.
2 USING CONFIGURATOR
2.1 CONFIGURATOR BAR
The Congurator Bar allows you to select between multiple
CRUdevicesthatareconnectedtothecomputeratthesame
time.Toselectaproductandcongureit,ensurethatyourCRU
deviceisconnectedtothecomputer.Iftheproductisnotvis-
ibleinthedrop-downbox,clicktheRescan buttontodetect
it.Thenclickonthedrop-downboxandchoosetheproduct.
2.2 PRODUCT TAB
The ProductTab lists status information about the selected
device.Insertdrivesintotheconnecteddeviceinordertoview
the rmware version and the status of the enclosure, fans
insidetheenclosure,andtheRAID(ifthereisaRAIDpresent).
TheProducttabalsoshowsyouvolumeinformationofthehard
drivesinsidethedevice,includingtheamountofusedstorage
spaceandindividualdrivetemperature.
2.3 FIRMWARE TAB
TheFirmwareTaballowsyoutoviewtheselecteddevice’scur-
rentrmwareandcheckforupdates.
ClickCheck for Updatestobegintheprocess.Ifnoupdateis
found,the“Status”sectionwillread“Firmwareisuptodate.”
If an update is found, you can use Congurator for
Windowstodownloadandupdatethermwareofthe
selecteddevice.
2.4 OPTIONS TAB
TheOptionsTaballowsyoutoviewthefollowingconguration
optionsfortheselecteddevice.
You must use Congurator forWindows in order to
modifythefollowingcongurationoptions.
NOTE
NOTE
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Protecting Your Digital Assets
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CRU Configurator User Manual
Configuration
Placeorremoveacheckintheboxnexttoeachoptiontoenableit.Removeacheck
fromtheboxtodisabletheoption.
• Enable 3 gigabit data throughput -Enabledbydefault.Allowstheproductto
runat3GbpsSATARevision2.0speed.
• Support drives with capacities larger than 2.2 terabytes-Enabledbydefault.
Allowsoperatingsystemstousethefullcapacityofdriveslargerthan2.2tera-
bytesonmodernoperatingsystems.ThisoptionmaybeuncheckedusingCon-
guratorforWindowstoallowobsoleteoperatingsystemslikeWindowsXPto
detect the drives larger than 2.2terabytes. Usable drive capacity will then be
limitedtoamaximumof2.2terabytes.
• Disable cache flushing-Forcestheoperatingsystemtostorereadorwrittendatainthedrivecache,
whichmaysometimesresultinfasterdatareadspeeds,butmaycausedatalossifthedeviceloses
power.Thissettingshouldonlybeenabledbyadvancedusers.
PIN
Thisfeatureallowsyoutosetafour-digitPINnumbertopreventunauthorizedRAIDcongurationofany
CRUQRor3QRRAIDdevice.ThefrontpanelinterfacewillrequireyoutoenterthePINnumberwhen
youattempttoconguretheRAIDtypeusingthefrontpanel.SettingthePINto0000disablestheoption.
FireWire Chip ID
Thiseight-digitnumberindicatestheFireWirechipIDthatthedeviceusestoconnecttothecomputervia
aFireWirecable.EachFireWiredeviceconnectedtoacomputershouldhaveauniqueIDnumbertoavoid
conicts.IfmultipleconnecteddevicesareusingthesameIDnumber,onlyonecanberecognizedbythe
computeratatime.Thisoptionallowsyoutocorrectsuchconicts.
2.5 ALERTS
TheAlertsSectionallowsyoutosetupCongurator’smonitoringfunction.Oncesetup,thisfunctionwill
automaticallyruninthebackgroundofyourMaccomputer.
2.5.1 Messages
Email & SMS Tab
TheEmail&SMSTaballowsyoutoselectwhichofthefollowingwarningsand
alarmnoticationsyouwishtoreceivewhensucheventsoccur.Youmustcon-
nectanemailaccountinordertoreceivenoticationsviaemailortext,because
theSMSnoticationservicesprovidedbythemobilecarriersareemail-based.If
youhaven’talreadydoneso,clickontheSetup Tabtoconnectanemailaccount.
SupportedSMScarriersareAlltel,AT&T,BoostMobile,Cingular,Cricket,Sprint,
T-Mobile,USCellular,Verizon,andVirginMobile.
Figure 1.TheFirmwareTab.
Figure 2.TheEmail&SMSTab.
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Placeacheckintheboxnexttothetypeofeventinordertoreceiveanoticationwhenitoccurs:
• System Warning:Adriveexceedsthewarningtemperaturethreshold.
• System Alarm:Thedriveand/orenclosureexceedsitsalarmtemperaturethresholdorthedevice
fanfails.
• RAID Warning: TheRAIDisdegradedorrebuilding.
• RAID Alarm: TheRAIDisinvalidorhasfailed.
Onceyouhaveselectedyourwarningandalarmmessages,theoptions insidethebottomboxwill
becomeselectable,allowingyoutochoosehowyou’dliketoreceivenotications.
Checkthe boxnextto“Email”and enter youremail addresstohavemessages senttothat email
address.
Checktheboxnextto“SMS/Text”andthenenteryourphonenumberandyourphonescarriertohave
messagestextedtoyou.Yourcarrier’srateswillapplytoeachmessagesent.
Setup
TheSetupTaballowsyoutoconnectanemailaccountthatConguratorcanuse
tosendnoticationswhenwarningoralarmeventsoccur.ContactyourITadmin-
istratortoconnectanemailaddressortogettheproperSMTPsettingsforyour
account.
Onceyouhaveenteredthesettings,clicktheTest buttontosendatestmes-
sage.ClicktheSave buttontosavethesesettings.
Ifyouhavetwo-stepvericationenabledonyourmailaccount,youmustloginto
theaccountandgenerateanapp-specicpasswordforusewithCongurator.Your
accountpasswordwillnotwork.
If you are using a Gmail email address without two-step verication enabled,
Google will automatically block sign-in attemptsfrom non-Google applications because they are not
partoftheGoogleecosystem,andthereforecharacterizestheseapplicationsas‘lesssecure’.Login
toyourGoogleaccountviaawebbrowserandnavigatetohttps://www.google.com/settings/security/
lesssecureapps,andthenunderAccessforlesssecure apps”chooseEnable.ThenclicktheDone
buttontosaveyoursettings.
2.5.2 RAID Device Settings
ThissectionallowsyoutoviewthealarmsandtemperaturethresholdssettingsforallCRUQRand3QR
RAIDdevices.
YoumustuseConguratorforWindowsinordertomodifythefollowingsettings.
Buzzers Tab
TheBuzzersTabdisplayswhichaudiblebuzzersonthedeviceareactive:
• System Warning: Adriveexceedsthewarningtemperaturethreshold.
• System Alarm: Thedriveand/orenclosureexceedsitsalarmtemperaturethresholdorthedevice
fanfails.
Figure 3.TheSetupTab.
NOTE
NOTE
NOTE
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Protecting Your Digital Assets
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CRU Configurator User Manual
• RAID Warning: TheRAIDisdegradedorrebuilding.
• RAID Alarm: TheRAIDisinvalidorhasfailed.
Thresholds
TheThresholdsTabdisplaysthe temperaturethresholds forthe fan, enclosure
alarm,drivewarning,anddrivealarms.
2.5.3 Log Tab
TheLogTabcreatesarecordofeacheventthathasbeentriggered.ClicktheReset
buttontoclearallactivealertsandalerthistory.
2.6 ABOUT TAB
TheAboutTabletsyouviewwhichversionofConguratoryouarerunning,visitCRU’s
website,andemailourTechSupportorSalesteamsifyouneedhelpusingCongurator
oranyCRUproduct.
Figure 5.TheThresholdsTab.
Figure 4.TheBuzzersTab.
For more information,
visit the CRU web site.
www.cru-inc.com
3 SYSTEM REQUIREMENTS AND SUPPORTED HARDWARE
ProductName CRUCongurator
Supported
OperatingSystems
Windows10,8,7,andVista
WindowsServer2016,2012and2008productfamilies
OSX/macOS10.10“Yosemite”ornewer
SupportedCRUProducts
DriveeRazerUltra,allForensicRTX3QJmodels,allForensicRTXQJmodels,ForensicComboDockv5,
ForensicLabDockv5,ForensicUltraDockv4,ForensicUltraDockv5,allRAX3Qmodels,allRAX3QJ
models,allRAX3QJpmodels,allRAX3QRmodels,allRAXQJmodels,allRAXQRmodels,RTX400-
QR,RTX410-3QJ,RTX430-3QR,allRTX2-bayQJmodels,RTXSecure410-3QR,allToughTechDuo
models,allToughTechmini-Qmodels,allToughTechQmodels,ToughTechSecurem3,allToughTech
Securemini-Qmodels,allToughTechSecureQmodels,UltraDockv5
TechnicalSupport
YourinvestmentinCRUproductsisbackedupbyourfreetechnicalsupportforthelifetimeofthe
product.Contactusthroughourwebsite,www.cru-inc.com/supportorcallusat1-800-260-9800or
+1-360-816-1800.
©2014CRUAcquisitionGroup,LLC.ALLRIGHTSRESERVED.
ThisUserManualcontainsproprietarycontentofCRUAcquisitionGroup,LLC(“CRU”)whichisprotectedbycopyright,trademark,andotherintellectualpropertyrights.
UseofthisUserManualisgovernedbyalicensegrantedexclusivelybyCRU(the“UserManualLicense.Thus,exceptasotherwiseexpresslypermittedbythatUserManualLicense,
nopartofthisUserManualmaybereproduced(byphotocopyingorotherwise),transmitted,stored(inadatabase,retrievalsystem,orotherwise),orotherwiseusedthroughanymeans
withoutthepriorexpresswrittenpermissionofCRU.
UseofthefullCRUConguratorproductissubjecttoallofthetermsandconditionsofthisUserManualandtheabovereferencedUserManualLicense.
CRU®isatrademarkownedbyCRUandisprotectedundertrademarklaw.ThisUserManualdoesnotgrantanyuserofthisdocumentanyrighttouseanyoftheTrademarks.
End User License Agreement
ThisLicenseAgreement(the“License”)isabindingagreementbetweenyou(eitheranindividualoranentity)andCRUAcquisitionsGroup,LLC(“CRU”)thatspeciesapprovedusageof
thissoftwareproduct(the“Software”).ByclickingAccept”below,youindicateyourfullagreementwiththefollowingprovisions.
1. Thiscomputer Softwareproduct and all accompanyingdocumentation arecopyright©2014CRUAcquisitionsGroup, LLC. Unauthorizedduplicationoralterationis prohibited.
Youmaynotdecompile,disassemble,orreverseengineertheSoftware.CRUretainsallrightstoownershipofthisSoftwareincludingallapplicablerightsinpatents,trademarks,
copyrights,andtradesecretscontainedtherein.
2. UnlessspecicallyapprovedinwritingbyanauthorizedCRUrepresentative,youmaynotdistributeormakeavailablethissoftwaretoanythirdparty.Anyunauthorizedcopying,
alteration,ordistributionoftheSoftware,writtenmaterials,orothermaterialsaccompanyingtheSoftwaremaybecriminaland/orciviloffensesforwhichyoumaybeliablefornes,
damages,andlegalfees.
3. TheSoftwareisprovided“asis”byCRU.NowarrantieseitherexpressorimpliedareofferedbyCRUtotheextentallowedbylaw.
4. Youretainfullcontrolovertheuseof theSoftwareandyouassumeallrisksandliabilityforresultsobtainedbytheuseoftheSoftware.CRUSHALLHAVENOLIABILITYOR
RESPONSIBILITYTOYOUORANYOTHERPERSONORENTITYWITHRESPECTTOANYLIABILITY,LOSSORDAMAGECAUSEDDIRECTLYORINDIRECTLYBYUSEORPERFOR-
MANCEOFTHESOFTWAREPRODUCTORARISINGOUTOFANYBREACHOFTHISLICENSE,INCLUDING,BUTNOTLIMITEDTO,ANYDAMAGESRESULTINGFROMLOSTOR
CORRUPTEDDATA,INCONVENIENCE,LOSSOFTIME,PROPERTY,REVENUE,ORPROFITORANYINDIRECT,SPECIAL,INCIDENTAL,ORCONSEQUENTIALDAMAGES,EVEN
IFCRUHASBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES.
5. Yourrighttousethisproductmaynotbetransferred.YoushallnotassignorsublicenseyourrightsorobligationsunderthisLicense.
6. ThetermofthislicenseagreementextendsfromthemomentofyouracceptanceuntilyousuchtimeasyouuninstalltheSoftwareproduct.However,failuretocomplywiththe
conditionsofthisLicensemayresultinterminationoftheLicensebyCRUatanytime.Insuchanevent,youshallimmediatelyuninstalltheSoftware.TheprovisionsofthisLicense
thatprotecttheproprietaryrightsofCRUshallcontinueinforceafterterminationoftheLicense.
7. ThisLicenseconstitutestheentireagreementbetweenCRUandyourelativetothisLicense.Anychangeheretoshallbeeffectiveonlyifinwritingandsignedbybothyouanda
dulyauthorizedagentofCRU.
8. IfanyportionsofthisLicenseareheldtobeinvalid,void,orunenforceable,theremainingprovisionsofthisLicenseshallremaininfullforceandeffectandshallinnowaybe
affected,impaired,orinvalidated.
9. ThisLicenseagreementisgovernedbythelawsofthestateofWashington.
PartNumber:A9-000-0049Rev2.2 1000SETechCenterDrive,Suite160,Vancouver,WA98683
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