Risco Agility User manual

Agility

Flexible Wireless Solution

User Manual

 

User Manual



 AgilityUserManual

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Important Notice

Thisguideisdeliveredsubjecttothefollowingconditionsandrestrictions:

ThisguidecontainsproprietaryinformationbelongingtoRISCOGroup.Such

informationissuppliedsolelyforthepurp ose ofassistingexplicitlyandproperly

authorizedusersofthesyst em.

Nopartofitscont entsmaybeusedforanyoth e rpurpose,disclosedtoany person

orfirm,orreproducedbyan ymeans,electronicorm ech anical,withoutth e express 

priorwrittenpermissionofRISCOGroup.

Theinformationcontainedhereinisforthepurposeof illustrationand reference

only.

Informationin thisdocumentissubjecttochangewithoutnotice.

Corporateandindividualnamesanddatausedinexamplesher einbelongtotheir

respectiveowners.



Allrightsreserved.

©2010RISCOGroup March2010

AgilityUserManual 

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Table of Contents

Chapter1‐Introduction.............................................................................................................................5

1.1MainFeatures.....................................................................................................................................5

1.2AgilityArchitecture...........................................................................................................................6

1.3UserOperatingTools ........................................................................................................................7

1.4StatusIndications...............................................................................................................................8

LEDIndicators..................................................................................................................... ...........8

StatusButton/ServiceCall(Listen&Talk)...............................................................................9

VoiceMessaging.............................................................................................................................9

SMSMessaging...............................................................................................................................9

EmailMessaging ............................................................................................................................9

SoundIndications ........................................................................................................................10

Chapter2‐LocalSystemOperation......................................................................................................11

2.1Armingyoursystem .......................................................................................................................11

Away(Full)arming..................................................................................................................11



Stay(Home)arming.................................................................................................................12

Partitionarming .......................................................................................................................12

ForceArming ............................................................................................................................13

ArmingwithtroublesintheSystem .....................................................................................13

2.2Disarmingyoursystem...................................................................................................................14

Systemdisarming.....................................................................................................................14

Partitiondisarming ..................................................................................................................15

Duressdisarming .....................................................................................................................15

DisarmingafteranAlarm.......................................................................................................15

Resettingafteranalarm ..........................................................................................................16

AntiCodeReset ...................................................................................................................16

InstallerReset .......................................................................................................................16

2.3SendingaPanicAlarm....................................................................................................................17

Chapter3‐RemoteSystemOperation..................................................................................................18

3.1RemotePhone

Operation ...............................................................................................................18

RemotelyAccessingtheSystem ................................................................................................18

VoiceOperationsMenu ..............................................................................................................18

ReceivingCallsfromtheSystem ...............................................................................................19

AcknowledgeMenu ....................................................................................................................20

Bi‐directionalCommunication...................................................................................................20

3.2SMSOperation .................................................................................................................................21

SMSRemoteControl ...................................................................................................................21

SMSConfirmationMessage .......................................................................................................22

Chapter4‐UserFunctionsandSettings ..............................................................................................23

4.1UserCodes ........................................................................................................................................23

4.2ProximityTags .................................................................................................................................25

4.3DefiningFollowMeDestinations .................................................................................................26

4.4Scheduler...........................................................................................................................................27

4.5Macro

keys........................................................................................................................................28

4.6CompleteMenuofUserFunctions ...............................................................................................30

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Chapter5‐SystemSpecifications .........................................................................................................33

Chapter6‐EN50131Compliance..........................................................................................................34

AppendixA‐KeypadUserOperations................................................................................................35

CommonOperations.............................................................................................................................35

AdvancedOperations ...........................................................................................................................35

LEDsIndication......................................................................................................................................37

AppendixB‐RemoteControlUserOperations .................................................................................38

CommonOperations.............................................................................................................................38

AdvancedOperations ...........................................................................................................................38

StatusLED/BuzzerIndications............................................................................................................39

ChangingRemoteControlPINCode.................................................................................................39

AppendixC‐EventLogMessages ........................................................................................................40

AgilityUserManual 

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Chapter 1 - Introduction

CongratulationsonyourpurchaseofAgility‐RISCOGroupʹsFlexibleWirelessSecurity

System.TheAgilityhasbeenspecificallydesignedtomeetawiderangeofsecurity,safety

andhomeautomationneedsformanyresidentialandcommercialapplications.

Agilityisdesignedtorecognizeabnormalconditionsandinformthesystemofthestatus



ofanyprotecteddoor,window,hallway,room,orarea.Statusinformationispresented

visuallyorverbally.ItsupportsthecapabilitiesofcommunicatingwithaCentral

MonitoringStationortoyourmobilephoneusingfriendlyandeasytounderstandverbal

messagesaswellasSMSorE‐mailmessages.

Thismanualdescribeshowtooperateyoursystem.Itwillguideyouthrough

programminginstructionsformainsystemfeaturesaswellasbasicarminganddisarming

commandsforthesystem.

1.1 Main Features

Upto32wirelesszones(1wayor2way

wirelessdetectors)+4option al wired

zones(on ly withI/Oexpa nder)

32Usercodes+GrandMastercode

4fixedauthor ity levelsforuser

Proximityta gforeachuser

3partitions

3wirelesskeypads(1wayor2way)

3wirelesssirens(internalorext e rn al )

8Remotecontrols(1wayor2way)

250EventsLog 

16FollowMedestinations

4outputs(I/Oexpa nder)

X‐10support

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 AgilityUserManual

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1.2 Agility Architecture

YourAgilitycontrolsandmonitorsavarietyofsensors,detectors,andcontactsplaced

throughoutthepremises,whichprovideexternal,perimeterandinternalburglary

protection.Thesystemissupervised,meaningthatthepanelchecksthestatusofeach

sensortodetectproblems.Ifthepaneldetectstroubleitwillnotifyyouwithbeepsand

indicatorlightsonthepanelitself.

Thefollowingdiagramshowsthecomponentsthatmakeupthe system:



AgilityUserManual 

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1.3 User Operating Tools

TheAgilitysystemcanbeoperatedusingseveraldevices,someofwhichhavebeen

designedasbi‐directional.Ifyouhavepurchasedabi‐directionaldeviceyoursystemis

capableofsendingareturnreplystatusindicationfromthepaneltothedeviceforeach

commandthatissenttoit.



Dependingonyourpurchaseyoucanoperateyoursystemviathefollowing:



2‐Way8ButtonRemoteControl:

Usingthebi‐directional8buttonremotecontrolyoucanarm,disarm,

sendapanicalarm,activateoutputsandmore.Beingbi‐directional

theremotecontrolreceivesareplystatusindication,viaits3colored

LEDsandinternalbuzzersiren,fromthepanelforeachcommand

thatithassentto

thepanel.Forhighersecurity,commandscanbe

definedtobeactivatedwitha4digitPINcode.



Agility2‐WayWirelessKeypad:

Usingthebi‐directionalwirelesskeypadyoucanprogramand

operateyoursystemaccordingtoyourneeds.Beingbi‐directionalthe

keypadreceivesareplystatusindicationfromthepanelforeach

commandthatithassenttothepanel.Tousefunctionsofthe

keypadyoucanuseacode

oraproximitytag.



4ButtonKeyfob:

Usingthe4buttonkeyfobyoucanarm,disarm,sendapanicalarm

andactivateoutputs.



RemotePhoneOperation:

Usinganyremote,touch‐tonephoneyoucanperformremote

operationssuchasarming,disarming,listeninginandtalkingtothe

premisesandmore.Thesystemcanalsoprovideaudibleinformation

suchaseventoccurrencesandthestatusofyoursystem.



SMS:

IfyoursystemisequippedwithaGSM/GPRSmoduleitcanprovide

informationaboutthesystemsuchaseventoccurrencesbySMS.You

canalsooperatethesystemusingSMScommandsforarmingand

disarmingthesystemandmore.



ConfigurationSoftware:

RISCOGroupʹsConfigurationSoftwareenablestheinstallerto

programthesystemandoperatethesystemlocallyorremotely.



WebBrowser:

Usingthewebyoucanperformavarietyofoperationsonyour

systemsuchasarming,disarming,outputactivation,receivestatus

informationandviewingeventlogs.

Thisfeaturewillbeavailablein

futureversionsofAgility.



 AgilityUserManual

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1.4 Status Indications

LED Indicators

TheLEDindicatorsprovidetypicalsystemindications,asdiscussedbelow.Some

indicatorshaveadditionalfunctions,whichareexplainedlateron.

Power LED

(Green)

ThePowerLEDindicatessystemoperation.

Condition Description

On

PowerOK

Rapidflash

IndicatesACtrouble

Slowflash

Indicateslowbatterytrouble

Arm/Alarm LED (Red)

Condition Description

On

Systemarmed

Rapidflash

Alarm

Slowflash

SysteminExitdelay

Stay LED (Red)

Condition Description

On

SystemarmedatSTAY

Off

Systemdisarmed

Ready LED (Green)

Condition Description

On

Systemready

Off

Openzones

SlowFlash

Systemisreadytobearmedwhileaspecially

designatedentry/exitdoorremainsopen

Trouble LED (Orange)

Condition Description

RapidFlash

Trouble

Off

Notrouble

Note:WhenallLEDsflashoneafteranotherinsequencethesystemisinInstallationmode.

AgilityUserManual 

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Status Button / Service Call (Listen & Talk)

ThebuttononthemainunitcanbedefinedasasystemstatusindicatororasaS.O.S

button.Oncepressed,aservicecallwillbeestablishedtothemonitoringstation,

whichthenenables2‐waycommunicationwiththepremises.

Voice Messaging

ThreetypesofspokenmessagesareheardwhenusingtheAgility,locallyinthepremises

orremotelytoyourmobile:

Eventmessages:Uponselectedeventoccurrence,theAgilityinitiatesacalltoa

remoteFollowMe(FM)telephonenumber,informingyouofasecuritysituationby

playingapre‐recordedEventannouncementmessage.

Statusmessages:Upon remoteaccessofthesystembyinitiatingacallfroma

remotetelephoneorreceivingacallfromthesystem,theAgilityannoun cesthe

currentsy stemstatusbyplayingapre‐recordedStatusmessage.

LocalAnnouncementmessages:Uponeventoccurrenceoruser’skeypad

operations,theAgilitycanannouncevariouslocalmessagestoresidents.

SMS Messaging

UsingtheGSM/GPRSModulethesystemcansendpredefinedSMSeventmessagestoa

remoteFollowMe(FM)telephonenumber,informingyouofthestatusofthesecurity

systemandcertaineventsthatoccurredinthesystem.

Forexample:



Email Messaging

UsingtheAgilityIPModulethesystemcansendeventmessagesbyEmailtopredefinede‐

mailaddressesinformingyouofthestatusofthesecuritysystemandcertaineventsthat

occurredinthesystem.

Forexample:

Subject:AlarmSecurityMessage:IntruderAlarm

SystemName:JohnʹsResidence

Event:FireAlarm,Zone5,Entrancedoor

Time:01April2008;16:12

Partition:Partition1,Firstfloor

ServiceContact:Monitoring Stati on01,03‐5676778



 AgilityUserManual

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Sound Indications

InadditiontothevisualindicationsprovidedbytheAgility’sLEDs,yoursystemproduces

audiblenotificationaftercertainevents.

Condition Description

Intrusionalarm

Continuesrapidbeeping

Firealarm

Staggeredrapidbeeping

Exitdelay

SlowbuzzerbeepsuntiltheExitDelaytimeperiodexpires

Entrydelay

SlowbuzzerbeepsuntiltheEntryDelaytimeperiodexpires.

Confirmoperation

Aone‐secondtone

Rejectoperation

Threerapiderrorbeeps

Arm/Disarmsquawk

1sirenchirp:Systemarmed

2sirenchirps:Systemisdisarmed

4sirenchirps:Systemdisarmedafteranalarm



AgilityUserManual 

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Chapter 2 - Local System Operation

2.1 Arming your system

Armingyoursystemcausestheintrusiondetectorstotriggeranalarmwhenviolated.The

armingoperationwillbefollowedbyalocalmessageannouncement(ifdefined).

Beforearmingthesystemcheckthe

ReadyLEDandmakesurethatthesystemisready

tobearmed.IfthesystemisNOTreadytobearmedsecureorbypasstheviolatedzone(s),

andthenproceed.

Failingtoarmthesystemwillbeindicatedbythesystem

YourAgilityoffersthefollowingkindsofarming:

Note:Ifyouareunabletoarmthesystem,pressthestatuskeytoviewsystemmessages.

Away(Full)arm ing:

Awayarmingpreparesallofthesy stemʹsintrusiondetectorstoactivateanalarmif

violated,and isusedwhenleavingthepremises.Thesy stemwillarmafterth e

designatedcountdowntime(Exitdelay)andalocalmessagewillsound.Onceyouhave

armedthe system,exitvia thedesignatedfinalexitdoor.

Toarmusing Away(Full)arming procedure



Quickmode:



Highsecuritymode:Press +code



Quickmode:



Highsecuritymode: +codeorproximitytag

Press±



SendSMS:[Code][A],example,1234A



 AgilityUserManual

Page 12

Stay(Hom e) arming: 

Stayarmingactivatesonlyperimeterdetectors(asdefinedbyyourinstaller),enabling

individualstoremaininsideandmoveaboutthepremiseswhilethesystemispartially

armed.

Toarmusing Stay(Home)arming procedure



Quickmode: 

Highsecuritymode: +code



Quickmode:



Highsecuritymode:

+codeorproximitytag

Press±buttonorbutton4(ifdefined.Advisewithyourinstaller)



SendSMS:[Code][H],example,1234H

Partit io n arming:

OneoftheAgilityʹsadvantagesisitsabilitytodividethesysteminupto3par tit ion s.

Eachpartitionmaybemanagedasaseparatesecuritysystem,eachofwhichcanbe

armedand disarmedindividuallyregardlessoftheconditionoftheother . 

Partitionscanbearmedordisarmedoneatatime,orallatonce ,andeachpartitioncan

bearmedat StayorAway.Onlyusersthathavebeendefinedtooperatemultiple

partitionscanop e ratemorethanonepartitionandarm/disarmallpartitionsatonce

Toarmusing Partitionarming(AwayorStay) procedure



Quickmode:

/ / > / 

Highsecuritymode: / / > / +code



Quickmode:

/ / > / 

Highsecuritymode: / / > / +codeorproximitytag

Press±buttonorbutton4(ifdefined.Advisewithyourinstaller)



SendSMS:[Code][AorH][Partition1,2or3].Example1234A1.Foremore

informationrefertopage21.



AgilityUserManual 

Page 13

ForceArming:

Forcearmingarmsth esystemregardlessofopenzones.Yourinstallermustenablethis

option.

Note:Forcearmingthesystemresultsinleavingpartofthesystemunsecured.



Armingwithtro ublesintheSystem

Ifrequired,anddefinedbyyourinstaller,alltroubl e sinth e systemshouldbeconfirmed

toenableth e armingoperati on whileperformingarming fromthewirelesskeypad.

Whentryingtoarmthesystemwith trouble s ,thedisplay willshowaʺSystemTroublesʺ

message. Pressthe

 keytoviewthetrou blesinthesystem . Scroll downthe

troubleslisttoview alltroublesinthesystem.

Toenableonetimearmingfromthekeypad:

1. Press

andenteryourusercodetoaccesstheusermenu.

2. GotoActivities>BypassTrouble

3. Thefollowingquestionwillappear:ʺBypasstroubles .Areyousure?N?ʺ.Usingthe

keychangetoYandpress toconfirm.

4. Press toreturntomaindisplayandperformthearmingoperationagain.



 AgilityUserManual

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2.2 Disarming your system

Disarmingyoursystemcausesthedetectorsnottotriggeranalarmwhenviolated.When

youenterthepremises,theEntryDelaybeginstocountdown.Youmustdisarmthe

systemwithintheEntryDelaytimetopreventthesystemfromtriggeringanalarm.The

disarmingoperationwillbefollowedbya

localmessageannouncement(ifdefined).

Note:Ifanalarmoccurredinthesystem,itisrecommendedtoleavethepremises.Onlyafterpolice

investigationshouldyouconsiderthattheburglarisnolongeronyourpremisesandyoucanre‐enter.In

specialcases(ifprogrammedbyyourinstaller)armingthesystemafteranalarmmightrequirea technician

code.Formoreinformationrefertoyourinstaller

YourAgilityoffersthefollowingkindsofdisarming:



Systemdisarming:

Disarmingdeactivatesthe partitionsassignedtothespecifiedusercode 

Todisarmusing ProcedureforDisarming



Quickmode:

.Allpartitionsassignedtothebuttonwillbe

disarmed

Highsecuritymode:

>Code



Press followedbycodeorproximitytag.



Pressthe

²button.Allpartitionsassignedtothebuttonwillbe

disarmed.



SendSMS:[Code][D],example1234D



AgilityUserManual 

Page 15

Partit io n disarming:

Partitiondisarmingenablesyoutodisarmindividualpartitionswithinanarmedsystem

Todisarmusing ProcedureforPartitionDisarming



Quickmode:

/ / > 

Highsecuritymode:

/ / > >Code



/ / > >codeorproximitytag.



Pressthe

²button.Allpartitionsassignedtothebuttonwillbe

disarmed.



SendSMS:[Code][D][Partition1,2or3].Example1234D1.Foremore

informationrefertopage21.



Duressdisarming:

Ifyouareevercoercedintodisarming yoursystem,youcanco mplywiththeintruderʹs

wisheswhilesending asilentdu re s s alarmtothe CentralStation.Todoso,youmust

useaspecialduresscode,whichwhen used,willdisarmthesy stem intheregular

manner,while

simultaneouslytransmittingtheduressalarm.Conferwithyourinstaller

whichofth e userʹscodesisdefinedasaduresscode.

Note:Undernocircumstancesmusttheduresscodebeusedhaphazardlyorwithoutreason.Central

Stations,alongwithPoliceDepartments,treatduresscodesveryseriouslyandtakeimmediateaction.



DisarmingafteranAlarm:

Whensilencinganalarmthesystem goesintoadisarmstate.Afterthesystemis

disarmedthesirenswillsound4sirenchirpsindicat e d thatanalarm occurredinthe

system.Onthekeypad,press for2secondsinordertoviewin formationaboutthe

lastalarm.

IfanʺEntrydoorʺisopenedpriortodisarmingthesystem,thefollowingvoice

announcementmessagewillbeheard:ʺAlarmoccurredinthesyst emʺ.Pr essth e 



keywillindicatethecauseofthealarm.



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Page 16

Note:Ifanalarmoccurredinthesystem,itisrecommendedtoleavethepremises.Onlyafterpolice

investigationshouldyouconsiderthattheburglarisnolongeronyourpremisesandyoucanre‐enter.

Inspecialcases(ifprogrammedbyyourinstaller)armingthesystemafteranalarmmightrequirea

techniciancode.Formoreinformationrefertoyourinstaller.

Yourinstallercandefinethenumberoftimes(0‐15)thatanalarmwillbesentfromthesamedetector

duringonearmingperiod.Thisisusuallyusedtopreventanalarmfromamalfunctiondetector,an

environmentalproblemorincorrectinstallation



Resettingafteranalarm:

Yourinstallationcompanycan definethattheresetofthesystemtoaNormalOperation

modewillrequiretheinterventionofyourmonitoringstationorinstaller.Inthiscase,

afteranalarmconditionthesystemwillberegardedasNotReadyand whilerequesting

forsy stemstatu s( )indicationyouwillgetatroublemessage:TechnicianReset.

AntiCodeReset

Press

.

Enterusercode

GotoActivities>AntiCodeoption.

Callyourmonitoringstation(MS)orinstallerandquotethe“RANDOM

CODE”displayedonyourkeypad.TheMSorinstallerwillgiveyouareturn

Anti‐Code.

EnterthisAnticodefollowedby

andthesystemwillreset.

InstallerReset

Yourmonitoringstation(MS)orinstallercanresetyoursystemremotelyorlocally

fromthekeypad.

Toenablelocalresetbyyourinstalleryoumayneedtoauthorizehimusingthemaster

codeaftertheinstallerentershiscode.Aonehourtimewindowisopenedforthe

installer

toprogramuserfunctionsandbeabletoresetyoursystemlocally

AgilityUserManual 

Page 17

2.3 Sending a Panic Alarm

Panicalarmsenableyoutosendamessagetothemonitoringstationintheeventofan

emergency,sendamessagetoafollowmenumber,announcealocalmessageoractivatea

localalarm.Panicalarmscanbesettobesilent(Refertoyourinstallerformore

information).

TosendaPanic

Alarmusing

Procedure

Pressboth and keyssimultaneously



Pressboth and keyssimultaneously

Note:Yourinstallershoulddefinethesekeystobesetaspanickeys.Thesekeys

canbeeitherdisabledorusedtoestablishaservicecalltoyour

MonitoringStation.

Ifdefinedbyyourinstallerpressing simultaneouslyfor2

secondswillsendafirealarmandpressing simultaneously

for2secondswillsendaspecialemergencyormedicalalarm.



Pressthesmallblankbutton(ifdefined)

Note:Yourinstallercandefinethesmallblankbuttontobeusedforsendinga

panicalarm.

Note:Forfullcapabilitiesofthe2‐wayremotecontrol,thebi‐directionalkeypadand4buttonkeyfob,

refertotheinstructionssuppliedwitheachproduct.

Pressbothkeyssimultaneously

Pressthepanicbutton

 AgilityUserManual

Page 18

Chapter 3 - Remote System Operation

3.1 Remote Phone Operation

TheAgilityenablesyoutooperatethesystemfromaremotetouch‐tonephoneby

initiatingatelephonecalltoorfromthesystemandinteractingwithvoicemenusthat

guideyouthroughyourrequiredremoteoperation.

Remotely Accessing the System

Remotelyaccessingthesysteminvolvesinitiatingacalltothesystem,andenteringyour

remoteaccesscodeandtheusercodeyouusuallyenterinthesystemkeypad.

Toremotelyaccessthesystem:

1. Fromaremotetouch‐tonetelephone,dialthenumberofthepremiseswhere

Agilityisinstalled.

2. Ifyoursystemisconnectedtoalandtelephonelineandananswering

machineisinuseatthepremisesletthelineringonce,thenhangupandcall

again.

Ifanansweringmachineisnotinuseatthepremiseswaituntilthesystem

picksup.Afterthe

systempicksupashorttoneisheard.

Note:Whenthesystempicksup,allphonesonthesamelineareeffectivelydisconnectedand

cannotbeused.

3. Enteryour2digitremoteaccesscodewithin10seconds(Defaultcode=00).

Thefollowingmessageisannounced:ʺHello,PleaseEnterYourUserCode,

FollowedBy[#]ʺ.

Enteryourusercodefollowedby[#].(Defaultcode=1234)

4. Afteryourcodeisacceptedasystemstatusmessageis

announced,followedby

theOperationsmenu.Youcannowperformtherequiredremoteoperations.

Voice Operations Menu

TheVoiceOperationsmenuannouncesoptionsandinstructionsonhowtousethesystem

functions.TheoptionsintheOperationsmenuvaryaccordingtosystemstatusandyour

accessrights.

Followingisalistoftheremoteoperationsoptions:

Operation Quick Key Combination

Armingallpartitions

Press[1][1]

Armingaselectedpartition

Press[1][9]followedbythepartitionnumber

Disarmingallpartitions

Press[2][2]

Disarmingaselectedpartition

Press[2][9]followedbythepartitionnumber

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Risco Agility User manual

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