Federal Signal I-IPTEL1 IP Phone User manual

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25500824
Rev. A1 1123
Printed in U.S.A.
© Copyright 2023 Federal Signal Corporation
IP Phone for Intelligent Systems
Indoor Controller
Model: I-IPTEL1
Reference Manual
Disclaimer
Federal Signal supports the I-IPTEL1 model with our line of IP-based
speakers/devices. Advanced integration support for third-party VoIP
systems and other IP products will be quoted upon request.
All product names or trademarks are properties of their respective owners.
Limited Warranty
This product is subject to and covered by a limited warranty,
a copy of which can be found at www.fedsig.com/SSG-Warranty.
A copy of this limited warranty can also be obtained by written
request to Federal Signal Corporation, 2645 Federal Signal Drive,
University Park, IL 60484, email to [email protected] or
call +1 708-534-3400.
This limited warranty is in lieu of all other warranties, express or
implied, contractual or statutory, including, but not limited to the
warranty of merchantability, warranty of tness for a particular
purpose and any warranty against failure of its essential purpose.
2645 Federal Signal Drive
University Park, Illinois 60484
www.fedsig.com
Customer Support 800-548-7229 • +1 708 534-3400
Technical Support 800-524-3021 • +1 708 534-4790
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Contents
Safety Messages....................................................................................................................................................12
General Description ..............................................................................................................................................13
Introduction .......................................................................................................................................................13
Ordering Information .........................................................................................................................................13
Dening Phone Buttons ........................................................................................................................................14
Introduction of the Keypad ................................................................................................................................14
Basics of Using the Phone to Place a Call ..........................................................................................................21
Using the Handset ............................................................................................................................................21
Using the Hands-free Speaker ..........................................................................................................................21
Using the Headphone .......................................................................................................................................21
Using Line Keys (Dened by DSS Key) ............................................................................................................ 21
Standby Screen (On-Hook) ...............................................................................................................................21
Network Congurations ........................................................................................................................................22
IPv4 ................................................................................................................................................................... 22
IPv6 ................................................................................................................................................................... 22
SIP Congurations ................................................................................................................................................23
Phone Interface .........................................................................................................................................23
Web Interface ............................................................................................................................................24
Basic Functions .....................................................................................................................................................24
Making Phone Calls ..........................................................................................................................................24
Default Line ....................................................................................................................................................... 24
Phone Interface .........................................................................................................................................24
Dialing Methods ........................................................................................................................................25
Dialing the Number and then Opening Audio............................................................................................25
Opening Audio and then Dialing the Number............................................................................................25
Canceling a Call ........................................................................................................................................25
Answering Phone Calls ..................................................................................................................................... 25
Talking Mode Screen ................................................................................................................................26
Making and Receiving a Second Call .......................................................................................................26
Ending a Call .....................................................................................................................................................27
Redial ................................................................................................................................................................ 27
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Web Interface ............................................................................................................................................27
Dial-up Query .................................................................................................................................................... 28
Auto-Answering .................................................................................................................................................28
Phone Interface .........................................................................................................................................28
Web Interface ............................................................................................................................................28
Callback ............................................................................................................................................................30
Phone Interface .........................................................................................................................................30
Web Interface ............................................................................................................................................30
Mute Your Call ...................................................................................................................................................31
Hold Your Call ...................................................................................................................................................31
Turn On Do Not Disturb (DND) .........................................................................................................................31
Phone Interface .........................................................................................................................................31
Web Interface ............................................................................................................................................32
Call Forward ......................................................................................................................................................34
Phone Interface .........................................................................................................................................34
Web Interface ............................................................................................................................................34
Call Transfer ......................................................................................................................................................35
Blind Transfer ............................................................................................................................................35
Semi-Attended Transfer ............................................................................................................................ 35
Attended Transfer .....................................................................................................................................36
Call Waiting .......................................................................................................................................................36
Phone Interface .........................................................................................................................................36
Web Interface ............................................................................................................................................37
Conference Calls ..............................................................................................................................................37
Phone Interface for Local Conference Settings ........................................................................................37
Web Interface for Local Conference Settings ...........................................................................................38
Web Interface for Network Conference Settings .......................................................................................39
Call Park ...........................................................................................................................................................40
Phone Interface .........................................................................................................................................40
Web Interface ............................................................................................................................................40
Answer Someone Else’s Phone (Pick Up) ........................................................................................................ 41
Phone Interface .........................................................................................................................................41
Web Interface ............................................................................................................................................41
Hide Caller ID (Anonymous Call) ......................................................................................................................42
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Phone Interface .........................................................................................................................................42
Web Interface ............................................................................................................................................42
Block Anonymous Calls (Ban Anonymous Calls) .............................................................................................. 43
Phone Interface .........................................................................................................................................43
Web Interface ............................................................................................................................................44
Hotline ............................................................................................................................................................... 45
Phone Interface .........................................................................................................................................45
Web Interface ............................................................................................................................................45
Emergency Call .................................................................................................................................................46
Phone Interface .........................................................................................................................................46
Web Interface ............................................................................................................................................46
Advance Functions ...............................................................................................................................................47
Busy Lamp Field (BLF) .....................................................................................................................................47
Phone Interface .........................................................................................................................................47
Web Interface ............................................................................................................................................48
Using the BLF Function ...........................................................................................................................48
BLF List ............................................................................................................................................................. 49
Web Interface ............................................................................................................................................49
Recording a Call ...............................................................................................................................................50
Web Interface ............................................................................................................................................50
Recording with Network Server ................................................................................................................52
SIP INFO Record ......................................................................................................................................52
Agent .................................................................................................................................................................52
Normal Mode ............................................................................................................................................53
Intercom Settings ..............................................................................................................................................54
Web Interface ............................................................................................................................................54
MCAST..............................................................................................................................................................55
Web Interface ............................................................................................................................................55
SCA (Shared Call Appearance) ........................................................................................................................56
Conguring on a Phone ............................................................................................................................56
LED Status ................................................................................................................................................58
Shared Call Appearance (SCA) ................................................................................................................58
Messaging .........................................................................................................................................................59
SMS with the Web Interface .....................................................................................................................59
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MWI (Message Waiting Indicator) ............................................................................................................. 60
SIP Hotspot .......................................................................................................................................................61
Web Interface ............................................................................................................................................61
Conguring a SIP Hotspot Server ............................................................................................................. 62
Conguring a SIP Hotspot Client ..............................................................................................................63
Phone Settings ......................................................................................................................................................64
Basic Settings ...................................................................................................................................................64
Language ..................................................................................................................................................64
Time and Date ..........................................................................................................................................65
Screen .......................................................................................................................................................66
Ring ...........................................................................................................................................................67
Voice Volume ............................................................................................................................................67
Greeting Words ......................................................................................................................................... 67
Reboot ......................................................................................................................................................67
Phone Book ......................................................................................................................................................68
Local Contact ............................................................................................................................................68
Blocked Numbers ......................................................................................................................................69
Cloud Contacts .........................................................................................................................................70
Call Log ............................................................................................................................................................. 71
Function Key .....................................................................................................................................................72
Wi-Fi ..................................................................................................................................................................73
Headset .............................................................................................................................................................73
Wired Headset ..........................................................................................................................................73
EHS Headset ............................................................................................................................................74
Bluetooth Headset ....................................................................................................................................74
Advanced ..........................................................................................................................................................75
Line Congurations ................................................................................................................................... 75
Network Settings .......................................................................................................................................75
Set The Secret Key ................................................................................................................................... 78
Maintenance .............................................................................................................................................80
Firmware Upgrade ....................................................................................................................................83
Factory Reset ............................................................................................................................................85
Web Pages .............................................................................................................................................................86
Web Page Authentication ..................................................................................................................................86
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System Web Pages ................................................................................................................................................86
System > Information ........................................................................................................................................86
System > Account .............................................................................................................................................86
System > Congurations ...................................................................................................................................87
System > Upgrade ............................................................................................................................................88
System > Auto Provision ................................................................................................................................... 89
System > Tools ..................................................................................................................................................90
System > Reboot Phone ................................................................................................................................... 91
Network Web Pages ..............................................................................................................................................92
Network > Basic .....................................................................................................................................................92
Network > Service Port .....................................................................................................................................93
Network > VPN .................................................................................................................................................94
Network > Advanced ......................................................................................................................................... 95
Line Web Pages .....................................................................................................................................................96
Line > SIP .........................................................................................................................................................96
Line > SIP Hotspot ..........................................................................................................................................102
Line > Dial Plan ...............................................................................................................................................102
Dial Plan Add ..........................................................................................................................................103
User-dened Dial Plan Examples ...........................................................................................................103
Line > Action Plan ...........................................................................................................................................104
Line > Basic Settings ......................................................................................................................................105
Line > RTCP-XR .............................................................................................................................................106
Phone Settings Web Pages ................................................................................................................................107
Phone settings > Features .............................................................................................................................. 107
Basic Settings .........................................................................................................................................107
Tone Settings ..........................................................................................................................................109
DND Settings .......................................................................................................................................... 110
Intercom Settings .................................................................................................................................... 110
Redial Settings ........................................................................................................................................ 110
Response Code Settings ........................................................................................................................ 111
Password Dial Settings ........................................................................................................................... 111
Bluetooth Settings ................................................................................................................................... 112
Power LED .............................................................................................................................................. 112
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DssKey Settings ...................................................................................................................................... 113
Notication Popups ................................................................................................................................. 114
Phone settings > Media Settings .................................................................................................................... 114
Codes Settings ........................................................................................................................................ 114
Video Codecs .......................................................................................................................................... 115
Media Settings ........................................................................................................................................ 115
RTP Control Protocol (RTCP) Settings ................................................................................................... 116
RTP Settings ........................................................................................................................................... 116
Alert Info Ring Settings ........................................................................................................................... 117
Phone settings > MCAST ................................................................................................................................ 117
Phone settings > Action .................................................................................................................................. 118
Phone settings > Time/Date ............................................................................................................................ 119
Phone settings > Time Plan ............................................................................................................................121
Phone settings > Tone ....................................................................................................................................122
Phone settings > Advanced ............................................................................................................................123
Phonebook Web Pages ....................................................................................................................................... 124
Phonebook > Contact .....................................................................................................................................124
Adding a New Contact ............................................................................................................................124
Editing a Contact .....................................................................................................................................124
Deleting a Contact ..................................................................................................................................124
Adding Multiple Contacts into a Group ...................................................................................................124
Adding Multiple Contacts to the Blocked List ..........................................................................................124
Phonebook > Cloud Phonebook .....................................................................................................................125
Manage Cloud Phonebooks....................................................................................................................125
LDAP Settings .........................................................................................................................................126
Phonebook > Call List ..................................................................................................................................... 127
Restricted Incoming Calls .......................................................................................................................127
Allowed Incoming Calls ...........................................................................................................................127
Restricted Outgoing Calls .......................................................................................................................127
Phonebook > Web Dial ...................................................................................................................................127
Phonebook > Advanced .................................................................................................................................. 128
Call logs Web Page .............................................................................................................................................128
Function Key Web Pages ....................................................................................................................................129
Function Key > Function Key .......................................................................................................................... 129
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Function Key > Side Key .................................................................................................................................130
Function Key > Softkey ................................................................................................................................... 131
Function Key > Advanced ...............................................................................................................................132
Application Web Page ......................................................................................................................................... 133
Application > Manage Recording .................................................................................................................... 133
Security Web Pages ............................................................................................................................................134
Security > Web Filter .......................................................................................................................................134
Adding and Removing IP Segments .......................................................................................................134
Security > Trust Certicates ............................................................................................................................ 135
Security > Device Certicates ......................................................................................................................... 136
Security > Firewall ...........................................................................................................................................137
Device Log Web Page .........................................................................................................................................138
Device Log > Device Log ................................................................................................................................ 138
Troubleshooting ..................................................................................................................................................138
Getting the Phone’s System Information.........................................................................................................138
Rebooting the Phone ......................................................................................................................................138
Reseting the Phone to Factory Default ...........................................................................................................138
Screenshot ...................................................................................................................................................... 139
Network Packets Capture ...............................................................................................................................139
Get Log Information ........................................................................................................................................140
Troubleshooting ..............................................................................................................................................140
Getting Technical Support and Service .............................................................................................................141
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IP Phone for Intelligent Systems (I-IPTEL1)
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Tables
Table 1 Ordering Information ...............................................................................................................................13
Table 2 Keypad Description ..................................................................................................................................15
Table 3 Status Prompt and Notication Icons ....................................................................................................16
Table 4 DSSKEY Icon ............................................................................................................................................17
Table 5 Keyboard character ..................................................................................................................................18
Table 6 DSS Key LED Denition ..........................................................................................................................20
Table 7 Talking Mode .............................................................................................................................................26
Table 8 BLF Function Key Subtype Parameter List ...........................................................................................47
Table 9 Phone settings > Features > Intercom Settings Parameters ...............................................................54
Table 10 Phone settings > MCAST Parameters ..................................................................................................55
Table 12 LED Status of SCA .................................................................................................................................58
Table 13 Line >SIP Hotspot Parameters ............................................................................................................. 62
Table 16 QoS and VLAN ........................................................................................................................................ 76
Table 17 System > Auto Provision Parameters ..................................................................................................80
Table 19 System > Congurations Parameters ..................................................................................................87
Table 27 Line > Dial Plan > Basic Settings Parameters ...................................................................................102
Table 28 Line > Dial Plan > Dial Plan Add Parameters ..................................................................................... 103
Table 29 Line > Action Plan > Action Plan Add Parameters ............................................................................ 104
Table 30 Line > Basic Settings Parameters ......................................................................................................105
Table 31 Line > RTCP-XR Parameters ...............................................................................................................106
Table 32 Phone settings > Features > Basic Settings Parameters .................................................................107
Table 33 Phone settings > Features > Tone Settings Parameters ..................................................................109
Table 34 Phone settings > Features > DND Settings Parameters ................................................................... 110
Table 35 Phone settings > Features > Intercom Settings Parameters ........................................................... 110
Table 36 Phone settings > Features > Redial Settings Parameters ................................................................ 110
Table 37 Phone settings > Features > Code Settings Parameters .................................................................. 111
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Table 38 Phone settings > Features > Dial Settings Parameters .................................................................... 111
Table 39 Phone settings > Features > Bluetooth Settings Parameters .......................................................... 112
Table 40 Phone settings > Features > Power LED Parameters ....................................................................... 112
Table 41 Phone settings > Features > DssKey Settings Parameters ............................................................. 113
Table 42 Phone settings > Features > Notication Popups Parameters ........................................................ 114
Table 43 Phone settings > Media Settings > Codecs Settings Parameters ................................................... 114
Table 44 Phone settings > Media Settings > Video Codecs Parameters ........................................................ 115
Table 45 Phone settings > Media Settings > Media Settings Parameters ...................................................... 115
Table 46 Phone settings > Media Settings > RTP Control Protocol (RTCP) Settings ................................... 116
Table 47 Phone settings > Media Settings > RTP Settings Parameters ......................................................... 116
Table 48 Phone settings > Media Settings > Alert Infor Ring Settings Parameters ...................................... 117
Table 49 Phone settings > MCAST Parameters ................................................................................................ 118
Table 50 Phone settings > Time/Data Parameters ............................................................................................ 119
Table 51 Phone settings > Time Plan Parameters ............................................................................................ 121
Table 52 Function Key > Function Key Parameters .........................................................................................129
Table 53 Function Key > Softkey Parameters ................................................................................................... 131
Table 54 Security > Web Filter Parameters .......................................................................................................134
Table 55 Security > Trust Certicates Parameters ...........................................................................................135
Table 56 Security > Device Certicates Parameters ........................................................................................136
Table 57 Security > Firewall Parameters ...........................................................................................................137
Table 58 Troubleshooting ...................................................................................................................................140
Figures
Figure 1 Keypad of IP Phone ................................................................................................................................ 14
Figure 2 Phone Home Screen...............................................................................................................................21
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Safety Messages
IP Phone for Intelligent Systems (I-IPTEL1)
Federal Signal www.fedsig.com
Safety Messages
It is important to follow all instructions shipped with this product. Before you work
on any equipment, be aware of the hazards involved with electrical circuitry and
be familiar with standard practices for preventing accidents.
Listed below are important safety instructions and precautions you should follow:
Important Notice
Federal Signal reserves the right to make changes to devices and specifications
detailed in the manual at any time in order to improve reliability, function, or design. The
information in this manual has been carefully checked and is believed to be accurate;
however, no responsibility is assumed for any inaccuracies.
FIRE HAZARD: Do not put the device on carpets, cushions, in direct sunlight, or any
ill-ventilated place because the phone could overheat enough to burn you or cause a
fire.
SHOCK HAZARD: Do not damage the power cord. If the power cord or plug is
impaired, do not use it because it may cause fire or electric shock.
SHOCK HAZARD: When lightning, do not touch the power plug, it may cause an
electric shock.
SHOCK HAZARD: Do not attempt to open it. Non-expert handling of the device could
damage it. Consult your authorized dealer for help, or it may cause fire, or electric
shock.
Use the external power supply that is included in the package. Other power supplies
may cause damage to the phone and aect the behavior or induce noise.
Before using the external power supply in the package, check the power voltage.
Inaccurate power voltage may cause fire and damage the phone.
Do not drop, knock, or shake the phone. Rough handling can break internal circuit
boards.
Avoid exposing the phone to high temperatures, temperatures below 0°C, or high
humidity. It may damage the phone.
Avoid wetting the unit with any liquid. It may damage the phone.
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean it. It may
damage the phone. Wipe it with a soft cloth slightly dampened in a mild soap and
water solution.
After installation, test the system to confirm that it is operating properly. Test the system
regularly to confirm that it will be operational in an emergency.
Each Informer device has its own Installation Manual. See fedsig.com for online manuals.
Read and understand the information contained in this manual.
13
General Description
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General Description
Introduction
This manual details all the features of the IP Phone (I-IPTEL1). Federal Signal supports
using the I-IPTEL1 phone for the use of alerting and notification systems. Interfacing to
third-party VoIP phone systems should be done with consultation with those third-party
system integrators.
Federal Signal supports the use the IP Phone with the Federal Signal line of IP-based
speakers. The Federal Signal Informer series IP products incorporate industry-standard
Web, SIP phone, IP Multicast, and Modbus® PLC interfaces to simplify integration with
existing systems. Each Informer device has its own Installation Manual. See fedsig.com for
online manuals.
The IP Phone can be used with the Federal Signal model UVRI-B Alarm Control and Fire
Alarm interface and the following list of Federal Signal Informer series IP products:
Informer-IP Desk Mount (I-IP-IO)
Informer-IP Wall Mount (I-IPW)
Informer15 Speaker (I-IP15)
Informer100 Speaker (I-IP100AC and I-IP100DC)
Informer-PA for Public Address Interface (I-IP2)
Informer Sensor Interface Unit (I-IPSIU)
Ordering Information
Table 1 Ordering Information
Model Description
I-IPTEL1 IP Phone with 60 programmable buttons
I-IP15 15 W PoE+ indoor/outdoor speaker
I-IP100* 100 W indoor/outdoor speaker
I-IPIO* 1/2 W desktop speaker
I-IPW* 1/2 W wall mount speaker
I-IP2* Two-channel 1/2 W audio outputs module
I-IPSIU* I/O module with 16 contact inputs, 8 contact outputs, 1/2 W audio output
*Requires Series C Model.
See www.fedsig.com for additional product information.
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Dening Phone Buttons
IP Phone for Intelligent Systems (I-IPTEL1)
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Dening Phone Buttons
Introduction of the Keypad
The following figure illustrates the front view and the keypad of the IP Phone, and the
table describes the keys.
NOTE: The I-IPTEL1 is a full-featured IP Phone you can use on a VoIP phone system. Many
of the features listed in Table 5 are used to interface to various VoIP phone systems.
When using the I-IPTEL1 in a typical alert application, you will only use a few of these
features.
Figure 1 Keypad of IP Phone
15 16 17 12 13
11
10
9
8
14
7
6
5
4
3
2
18 1
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Table 2 Keypad Description
No. Interface Description
1Soft-menu Buttons These four buttons provide different functions corresponding to the
soft menu displayed on the screen.
2 Hold Key Press the Hold key during the call to hold the call, and press it
again to cancel the hold.
3 Transfer Key Press the Transfer button to transfer the current call to other
numbers.
4 Conference Press the Conference button to initiate a three-party conference.
5 Navigate/OK Keys Press the up/down navigation key to change the line or move the
cursor in the screen list. On some Settings and text editing pages,
you can press the left/right navigation key to change options or
move the cursor in the screen list to the left/right. OK key: Default
is equivalent to soft button conrmation; you can customize.
6 Contact Key Press the Contact key to enter the address book interface and
select the contact person to call.
7 Call Log Key Press the Call Log key to see the incoming/outgoing calls.
8 Standard
Telephone Keys
The 12 standard telephone keys provide the same function as
standard telephones; some keys also provide a special function by
long pressing the key. (To long press, press and hold the button for
more than 2 seconds.)
9 Voice Mail Press the Voice Mail key to enter the interface of SMS and voice
mail list.
10 Headset Key Press the Headset key to open the headset channel
11 Redial Press the Redial key to redial the last number dialed
12 Hands-free Key Press the Hands-free key to open the audio channel of the
speakerphone.
13 Next Page Key Scrolls through multiple screens.
14 DSS KEY Short press a DSS key to select a function. Long press a DSS key
to display the settings interface. (To long press, press and hold the
button for more than 2 seconds.)
15 Volume Down Key In the standby state (on-hook), press this button to reduce the ring
volume and, when on a call, this button lowers the volume on the
call.
16 Mute Key During a call, press this key to mute the microphone.
17 Volume Up Key In the standby state (on-hook), press this button to increase the
ring volume and, when on a call, this button increases the volume
on the call.
18 Side Key Long press the side key to enter the settings interface to set the
required functions.
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Dening Phone Buttons
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Table 3 Status Prompt and Notication Icons
Screen Icon Description
Call out
Call in
Call Hold
Network Disconnected
Open VLAN
Open VPN
Keypad Locked
Call forward calls
Outgoing calls
Incoming calls
Missed calls
SMS
New voice message waiting
Do Not Disturb inactivated on phone
Call forward activated
Auto-answering activated
Hands-free (HF) Mode
Headphone (HP) Mode
Handset (HS) Mode
Mute Microphone
The Voice quality of calling
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Screen Icon Description
The Voice encryption of calling
Speech High Denition
Record
SIP Hotspot
Bluetooth®
Wi-Fi
USB Insert
USB overload
Table 4 DSSKEY Icon
DSSKEY Icon Side key Icon Description
BLF/New call
BLF/XFER
BLF/AXFER
BLF/Conference
BLF/DTMF
Presence
Voice Message
Speed Dial
Intercom
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Dening Phone Buttons
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DSSKEY Icon Side key Icon Description
Call Park
Call Forward
Keyevent
URI
BLF List
MCAST Paging
None for Memory
Key
None for DSSKEY
Line Key
DTMF
Table 5 Keyboard character
Mode Icon Text Mode Key Button Characters of
Each Press
Numeric 1 1
2 2
3 3
4 4
5 5
6 6
7 7
8 8
9 9
0 0
* * . +
# #
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Mode Icon Text Mode Key Button Characters of
Each Press
Lower Case
Alphabets
1@ : ; ( ) < >
2 a b c
3 d e f
4 g h i
5 j k l
6 m n o
7 p q r s
8 t u v
9w x y z
0(space)
* . , * / + - : _ =
# # ^ ! & $ %
Upper Case
Alphabets
1@ : ; ( ) < >
2A B C
3 D E F
4 G H I
5 J K L
6 M N O
7 P Q R S
8T U V
9 W Z Y X
0(space)
* . , * / + - : _ =
# # ^ ! & $ %
Mixed type
input
1 1
2 2 a b c A B C
3 3 d e f D E F
4 4 g h I G H I
55 j k l J K L
6 6 m n o M N O
7 7 p q r s P Q R S
8 8 t u v T U V
99 w z y x W Z Y X
0 0
* . , * / + - : _ =
# # ^ ! & $ %
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Dening Phone Buttons
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Federal Signal www.fedsig.com
Table 6 DSS Key LED Denition
Type LED Light State
Line Key Off Line inactive
Green On Line ready (Registered)
Green Blinking Ringing
Red Blinking Line is trying to register
Red Blinking Line error (Registration failure)
Red On Dialing/Line in use (Talking)
Yellow Blinking Call holding
BLF Green On Subscription number is idle
Red On Subscription number is busy
Red On Subscription number is dialing
Off Subscription number is unavailable
Presence Green On Subscription number is idle
Red On Subscription number is busy
Red On Subscription number is dialing
Off Subscription number is unavailable
DND Red On Enable DND
Off Disable DND
MWI (Message
Waiting Indicator)
Green Blinking New voice message waiting
Off No new voice message
/