DETEWE OPENPHONE 63 User manual

OpenPhone

61, 63, 65

in the OpenCom 1000

Communications System

User Guide

Thank you for choosing a DeTeWe

product. Our product meets the

highest demands in quality togeth-

er with superior design.

The following user guide will assist

you in the operation of your Open-

Phone 61, 63 and 65, as well as

answering all the important ques-

tions. Should you require further

support or information, please con-

tact the person responsible for your

system or your dealer.

Welcome to DeTeWe

Responsible for system:

Name: .....................................................

Telephone: ............................................

OpenPhone 61, 63 and 65 in the

OpenCom 1000 Communications

System 5

OpenPhone 61 6

OpenPhone 63 6

OpenPhone 65 6

The Features of Your Telephone 7

Using Your Telephone 7

Safety Precautions 7

Installation Location 7

Cleaning 8

Setting the Incline 8

Wall Mounting 8

Labelling Keys 9

Accessories 10

Key Programming 11

Keypad with ABC Programming 11

Menu Card Key 11

Info Key 11

ABC Key 12

Arrow Keys 12

OK Key 12

Stored Number Redial Key 12

Enquiry Key 12

Hands-free / Open Listening Key 12

Disconnect Key 12

Mute Key 12

C Key 12

Plus / Minus Keys 12

ESC Key 13

Programmable Keys with LED

Display 13

Internal / External Key 13

Multiple Key 13

Team Direct Call Key 14

Direct Call Key with Signalling 14

Partner Direct Call Key 14

1

Contents

Display and Menu Cards 15

Info Row(s) 15

Key Rows 15

Menu Card Display 16

Calling Up Menu Cards and

Selecting List Entries 16

Calling Up Menu Cards with Keys 17

Selecting from Menu Card Lists 17

Characteristics of Settings

Windows 18

Quick Changing 18

Entering / Deleting Digits 18

Deleting Lists 19

Text Entry 19

Automatic Fade-Out 19

Using Key Extensions 20

Description 20

Selecting the Function Level 20

Using the Keys 20

Making a Call 22

General 22

Internal and External Telephone

Numbers 22

Signalling on the Call Keys 22

Manual or Automatic External Line

Seizure 22

Line Seizure using Destination

Keys 22

Line Seizure using "Direct Call Key

with Signalling" 23

Line Seizure using " Team Direct

Call Key" 23

Multiple Calls 23

Block Dialling / On-Hook Dialling 23

DTMF Post-Dialling / Touchtone

Dialling 24

Muting 24

Call Charge Display, Call Time

Display 24

Stored Number Redial 25

Hands-free / Open Listening 25

Handheld Calls 25

Initiating Hands-free Calls 25

State-Dependent Menu Cards 25

Menu Card "Select" in the

Idle State 26

Making an External/Internal Call 27

Making an Internal Call on a Terminal

with an Internal Preferred Key 27

Making an External Call on a Terminal

with an Internal Preferred Key 27

Making an External Call on a Terminal

with an External Preferred Key 27

Making an Internal Call on a Terminal

with an External Preferred Key 27

Making a Call with DESTINATION

Keys 27

Terminating a Call 27

Menu Card "Actions" during a Call 28

Menu Card "Actions" when Busy 28

Menu Card "Actions" during a Call 28

Taking a Call 29

By Going Off-Hook or Pressing a

Key 29

Calls during another Call 29

Menu Card "Actions" for

Incoming Calls 29

Menu Card "Actions" when

Dialling 30

Enquiries, Toggling, Transfers

and Conferences 30

Enquiries/Toggling via the R or

another Call Key 30

Transferring an Internal/External

Call to Internal Subscribers 31

2

Contents

Transferring an External Call to

External Subscribers 31

Menu Card "Actions" for Held

Subscribers 31

Internal/External Three-Party

Conferences 32

During Conferences 32

Special Calls 33

Door Bell/Intercom Call 33

Announcement 33

Answering a Callback 34

Making a Call from the Telephone

Book 34

The Telephone Book 34

Menu Card "Telephone Book" 34

Team Function TOP TEAM 35

Team Function BROKER'S TEAM 36

Team Function PARALLEL TEAM 37

Team Function EXECUTIVE/

SECRETARY TEAM 39

Features and Menu Cards 41

Setting Variants for Features 41

Using Menu Cards 41

Using Programmed Keys 41

Main Menu 42

Menu Card "Main Menu" 42

Menu Card "Calls" 43

Menu Card "Call Divert" 45

Menu Card "Messages" 47

Menu Card "Settings" 48

Menu Card "Protective Functions" 49

Menu Card "Calls" 51

Menu Card "Special Functions" 53

Menu Card "Central Settings" 54

System Service 54

Subscriber Service 55

3

Contents

Quick Menus 57

Menu Card "Info" 57

Menu Card "Active Features" 58

Menu Card "Set Call Key" 58

Programming Keys 60

Programming Destinations 60

Programming Functions 60

Appendix 63

Care and Maintenance 63

Declaration of Conformity 65

4

5

The Glossary

This user guide contains a descrip-

tion of all the basic functions of your

telephone. Should you require any

further information about your sys-

tem's features, please consult the

glossary provided with your com-

munications system.

OpenPhone 61, 63 und 65

in the OpenCom 1000

Communications System

General

OpenPhone 61, 63 and 65 are sys-

tem terminals, which you can oper-

ate on your OpenCom 1000 com-

munications system. The innovative

menu card display enables simple

operation of your telephone and

speedy access to the variety of func-

tions and features on your system.

All telephones have the same func-

tionality. They differ in display size

and the number of programmable

keys available. In addition, Open-

Phone 65 can be extended to

include additional display-support-

ed key fields.

Various adapters can be added to

the OpenPhone 63 and 65 and can

therefore be adapted to your indi-

vidual requirements.

Familiarise yourself with the fea-

tures of your telephone. You will

discover many new functions, which

facilitate communication and

organisation.

6

A

B

C

D

E

F

J

K

L

G

H

I

M

N

O

T

U

V

W

X

Z

Y

P

Q

S

R

Call waiting Call back Call diverted Call blocking Secretary

Herman

Call waiting

Call back

Call diverted

Call blocking

Secretary

Herman

En-bloc dialling

Conference

Internal call 01:57

16:30

23.05.2001

Jones

En-bloc dialling

Conference

Call waiting

Call back

Call diverted

Call blocking

Secretary

Voice Mail

OpenPhone 61

OpenPhone 63

OpenPhone 65

Sicherheitshinweise

• Do not open either the tele-

phone or the connected acces-

sories, as it can expose you to

current-carrying elements.

• Have all repairs carried out by

the service department. Do not

allow the telephone and acces-

sories to come into contact with

water or chemicals.

• Use (where necessary) only the

adapters provided.

• Do not use adapters where

there is visible damage (cracks,

splits in the casing).

Installation Location

Do not install the telephone or

accessories in the vicinity of

• water, damp or humid areas

• heat sources, direct sunlight

• unventilated areas

7

The Features of Your Telephone

Using Your Telephone

The Features of Your Telephone

Using Your Telephone

• devices generating strong mag-

netic fields, electrical devices,

fluorescent lamps, computers,

radios or televisions

• dusty areas and areas exposed

to vibrations, tremors or

extreme temperature fluctua-

tions.

Place the telephones on a non-slip

surface. Surface elements of your

furniture can distort the feet of your

telephone. This kind of softening of

the feet by foreign matter can leave

unwanted marks on your furniture.

8

For wall-mounting two drill-holes

are required in the wall at the fol-

lowing distance apart:

Telephone Distance

between

holes

OpenPhone 61 155 mm

OpenPhone 63 155 mm

OpenPhone 65 184 mm

Cleaning

Simply wipe your telephone with a

slightly damp or anti-static cloth.

Never use a dry cloth. Never use a

cleaning agent.

Setting the Incline

Pull out the feet (1) and turn them –

two levels are possible – forwards

or backwards (2). Push the feet back

in (3).

Wall Mounting

To mount on the wall please

remove the feet by pulling them out

sideways. To ensure that the tele-

phone later hangs flush with the

wall, push the feet into the slots

underneath the telephone. With a

screwdriver lift the holding clip (1)

for the handset from its slot and

replace it the other way round (2).

The Features of Your Telephone

Using Your Telephone

1

2

3

1

2

3

9

The Features of Your Telephone

Using Your Telephone

Use screws 6 mm in diameter. Leave

the screw heads approx. 2.5 mm to

3 mm away from the wall and hang

the telephone onto them.

Labelling Keys

The keys assigned to the display are

automatically or manually labelled

during programming.

The text then appears in the display.

If keys have not been programmed,

then no text is displayed.

On the OpenPhone 61 and 63 there

are five additional programmable

keys without display support.

To label the insert proceed as fol-

lows:

Press the bottom part of the cover

(1) and push it slightly downwards

(2). The upper part of the cover will

then lift up and you can remove this

and the labelling strip. To replace

the cover place it in the slot, then

push down before pushing up until

the holding clips click into place.

10

The Features of Your Telephone

Using Your Telephone

Accessories

On the back of the telephone there

is one (OpenPhone 63) or two

(OpenPhone 65) connections for

various adapters. The following

accessories can be attached:

•

ISDN adapter to connect ISDN

terminals (only with own power

supply).

• Upx adapter to operate an addi-

tional OpenPhone 61, 63 or 65 on

the same line.

• Additions adapter to connect a

second handset, an external

microphone, a headset, a speaker,

a door busy display, a doorbell

contact or a recording device.

• a/b adapter to operate an ana-

logue terminal on the same line.

• Power adapter in case the power

supply is insufficient.

• V.24 adapter enables connection

to a PC for the use of CTI solutions

and printers. Please consult the

section entitled "Connecting and

Using Accessories" in the system's

assembly and commissioning

guide.

11

The Features of Your Telephone

Key Programming

NB: Please note that a number of

the keys are equipped with a dou-

ble functionality (

short and long key

press).

The "menu cards" outlined below

are display windows, which appear

for the setting of features and func-

tions. More detailed information

can be found under Display and

Menu Cards.

∑ Keypad with ABC

Programming

to select telephone numbers or

enter text. Not all the available let-

ters and special characters are print-

ed on the keys. For more informa-

tion, consult Text Entry on page 19.

m Menu Card Key

brings up menu cards in the display.

A

short key press shows a selection

of features, which can be used in

the current telephone state (e.g.

during a call). A

long key press

shows the menu card for the main

menu with all the available settings.

i Info Key

displays a menu card with incoming

calls, emails and short messages

with a

short key press. The key's LED

flashes slowly to signal receipt.

A

long key press displays a menu

card with the list of active features,

which limit the availability of the

telephone (e.g. active call protec-

tion). The key's active LED signals

this state.

12

The Features of Your Telephone

Key Programming

a ABC Key

opens the menu card for the tele-

phone book with a

short key press.

A

long key press provides a list of

display languages, which can be set.

p Arrow Keys

to scroll through the menu cards.

o OK Key

confirms the selection in the menu

cards.

w Stored Number

Redial Key

opens a menu card with a list of the

last ten telephone numbers dialled.

r Enquiry Key

to initiate an enquiry.

f Hands-free / Open

Listening Key

with LED display for making calls

using the microphone and/or

speaker.

t Disconnect Key

to terminate an existing call.

s Mute Key

with LED display for switching off

the handset or telephone micro-

phone.

c C Key

deletes characters to the left of the

cursor or list entries in the menu

with a

short key press. A long key

press deletes the whole row.

+ Plus/Minus Key

with state-dependent functions

• to adjust the volume during

speaker/hands-free operation,

• to adjust the volume during

handheld calls,

• to adjust the ringer volume for

incoming calls,

• to set the display contrast in the

idle state,

• to change features quickly (on /

off),

13

The Features of Your Telephone

Key Programming

• to change the ringer pitch and

the melody in the menu,

• to move the cursor when enter-

ing telephone numbers or text.

e ESC Key

zum Verlassen eines Eingabe-

fensters ohne Veränderung des

Inhalts und zum Zurückschalten in

den Menüzweigen.

g Programmable Keys

with LED Display

The keys are defined when setting

up your communications system.

The keys can be programmed with

telephone numbers (destinations)

or features:

•

A short key press carries out

dialling or the programmed fea-

ture.

•A long key press can be used to

programme the key via a menu

card (see Programming Keys).

Free keys can be recognised by the

lack of a label in the display

g Internal/External Key

These keys can be used to make and

accept internal and external calls.

Each key has its own telephone

number. One of these keys

(depending on the set-up) is seized

when you go off-hook.

g Multiple Key

Calls for another team partner are

signalled to you simultaneously on

the MULTIPLE INTERNAL key. You

can thus take calls for a partner.

These keys also allow you to make

calls (but thereby also block the

partner's telephone number.)

Calls on external lines are signalled

on the EXTERNAL keys. At the same

time call signalling also occurs on

the MULTIPLE EXTERNAL keys of the

team member. Any team member

can also make external calls using

this key.

14

The Features of Your Telephone

Key Programming

g Team Direct Call Key

The " team direct call key " displays

whether the other subscriber is busy

or is being called. This allows you to

take calls for other team sub-

scribers. In addition, you can use

these keys to call other team sub-

scribers directly with a key press.

g Direct Call Key with

Signalling

"Direct call keys with signalling",

which contain a display, can be pro-

grammed by you with an internal or

external telephone number. This is

dialled with a key press. The display

signals whether the other internal

subscriber is busy or free, or for

external telephone numbers

whether the line is still available.

g Partner Direct Call Key

With the " partner direct call keys"

you can call other team subscribers

with a key press. The partner also

has a key with which to reach you.

The key displays whether the line is

busy or free. Calls can be made even

if the subscriber is busy.

15

The Features of Your Telephone

Display and Menu Cards

Info Row(s)

The first (on the OpenPhone 63) and

on the OpenPhone 65 the second

display row shows current addition-

al information.

For the OpenPhone 61 there is no

info area. Here individual state-

dependent display rows are used for

information.

In the idle state the telephone

number of the telephone and the

time are displayed (on the Open-

Phone 65 also the day and the

date). In the connection state the

current charge-counter (where

active) or the call time and notes are

displayed. In the enquiry state the

dialled telephone number of the

enquiry call is displayed.

Key Rows

The display next to the keys is allo-

cated to these in rows. According to

the key type the display texts listed

below are shown.

NB: Call and busy states are repre-

sented on the call keys by additional

symbols. Please consult the section

on

Making a Call.

NB: For the OpenPhone 61 there is

no defined key area. Here state-

dependent display rows are used for

key information.

1 Call key in idle state:

Internal telephone numbers or

a manually entered text.

2 Call key in dialling or call state:

Dialled number or name of per-

son dialled (where held in tele-

phone book)

3 Destination key programmed

with name:

If no name is entered during

programming,

Display and Menu Cards

Jones

Call diverted 104

Miller

Ringing

121

Call diverted 104

Miller

Incom. int. call

121

Call diverted 104

Miller

➁

➂

➄

➃

➀

16

The Features of Your Telephone

Display and Menu Cards

then the programmed tele-

phone number will appear

instead

4 Programmed function key:

Name of the feature with addi-

tional information

5 Call key in incoming call state:

Telephone number (where

transmitted) or caller's name

(where held in telephone book)

Menu Card Display

As with a PC, all telephone and sys-

tem features are controlled via

cross-faded display windows. The

presentation of these display win-

dows resembles an index card and

is called a menu card.

The uppermost row of a menu card

contains the menu name or the

name of the selected feature. The

following rows contain selectable

features or also name or telephone

number lists.

Menu cards are called up with dif-

ferent keys. Please consult here the

details given under Key Program-

ming.

A menu card partially covers the key

rows. It is still possible here to carry

out all of the functions assigned to

the keys (e.g. to accept a call on a

call key).

Menu cards can be overlaid with

other display windows for making

entries (e.g. a telephone number).

Calling Up Menu Cards

and Selecting List Entries

Use one of the keys outlined in the

section on key programming in

order to call up a menu card (see

table Calling Up Menu Cards with

Keys). Please take note of the

short

or long key press. The selection of

list entries is described in the table

Selection in Menu Card Lists.

101

inte

Actions

2Dir. pick-up

3Announcement

5Notes

101

inte

Actions

2Pickup gezielt

3Announcement

5Notes

Dest.:

17

The Features of Your Telephone

Display and Menu Cards

Key Short Long Menu Card

Menu Card Key x Dependent on Telephone State

m x Main Menu

Info Key x Info / Current Messages

i x Active Features

Info Key x Telephone Book

a x Language Setting (Display)

Redial Key x x Redial List

w

Call Key x Set Key

g

Programmable Key x Program Key

g

Arrow Key Selecting from/scrolling through the menu card lists is

p done with the arrow keys. If the list is longer than the

display window, then a direction arrow is displayed in

the bottom left corner, as well as the top right corner

when scrolled further.

Digit Keys Selecting from the menu can also

∑ be done by entering the digit that appears in front of

the feature. The OK key confirms the selection or

setting. Depending on the feature this is now carried

out and the menu card closed, or additional settings

windows are displayed.

ESC-Key

short press Ends the selection/entry without changes and moves

e back a level for menu branches.

ESC Key

long press Hides the menu card without changes (also possible

e by pressing the entry key). Allows you to leave the card

display when the menu is open (e.g. internal/external

option).

Calling Up Menu Cards with Keys

Selecting from Menu Card Lists

18

The Features of Your Telephone

Display and Menu Cards

Characteristics of

Settings Windows

Three dots after a Menu card entry

mean: By pressing the OK key o

additional options can be selected.

You can carry out entries/changes

(e.g. for a telephone number)

straight into an entry row. The cur-

sor indicates the entry/delete

position. By pressing the OK key

o or scrolling further with the

arrow keys the entries are saved.

Quick Changing

"+" in front of the feature name

indicates the on and a "-" the off

state.

With the plus/minus key + the

on/off state can be changed directly

or the OK key can be used to move

on to the settings window.

Entering/Deleting Digits

If digit entries are longer than the

display area, then these disappear

to the left from the visible area. You

then see a "<" in front of the digits.

The plus/minus key + can be

used to move the cursor and bring

the hidden characters back onto the

display. The digit sequence will then

disappear from the display to the

right (display ">"). Entries always

appear in front of the cursor posi-

tion. A

short press on the C Key

c deletes individual digits, and a

long press deletes the entire entry.

You can also end your entry with a

short press on the Menu card key,

which moves the current display

into the background. Pressing the

key again brings it back into the

foreground.

101

inte

Dest.:

Int. & ext.calls

on

101

inte

Call diverted

1 -Immediate...

2-After time...

3-Busy...

101

inte

Ziel:4528

Int. & ext.Anr.

ein

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