Response HIS5A Installation guide

Brand: Response

Model: HIS5A

Category: Dashcam

Type: Installation guide

Response HIS5A - Provides 360 protection for your home. An affordable and easy way to provide your home with optimum security. This advanced and easy-to-use alarm system protects your home from intruders, acts as a fire deterrent, and provides peace of mind knowing your home is safe and protected.

GlobalGuard Wireless Indoor

IP Camera

Installation and Operating Manual

IMPORTANT PLEASE READ BEFORE YOU START

DECLARATION

Novar ED&S hereby declares that the wireless IP camera is in compliance with the essential

requirements and other relevant provisions of the R&TTE directive (1999/5/EC).

Your camera’s unique “MAC ID” is printed on a small label applied to the rear of the camera.

You will need this to view the camera. You can also copy the “MAC ID” to page 25 of

this manual for security record purposes

Please also store this manual away in a safe place for future reference.

System requirements:

PC Operation System: Windows XP/Vista/Windows 7

Internet Explorer 6.x or higher Internet Web Browser

(Note: The IP camera requires IE Explorer for viewing the video

CPU: Pentium 4, 1GHz or above

VGA Card Resolution: 800x600 or above

Video Memory Size: 128Mb or above

Internet bandwidth: 512kbps recommended upload speed per camera

SD card for recording: Minimum 2GB/Maximum 32GB

Note: This camera requires a

GlobalGuard wireless alarm system to be set up in

advance. Please ensure that you already have the system set up in advanced and have

created an online web account.

Installation notes and tips:

Always follow manufacturers advise when using power tools, steps, ladders, etc and

wear protective equipment (e.g, safety goggles and gloves) when drilling holes, etc.

When using ladders ensure they are positioned on a firm stable surface at an angle and

suitably secured. Check for hidden electricity wires or water pipes before drilling any

holes. If in doubt use a cable/pipe locator.

This camera is designed for indoor dry use only. After drilling any holes through a wall

for a cable(s), ensure the hole is sealed up using a suitable sealant to prevent drafts.

To prevent a fire or electrical shock hazard, do not attempt to open the housing. Do not

expose the camera to weathering.

There are no user serviceable parts inside. Refer servicing to qualified service

personnel.

Please read before you start:

Always use discretion when installing CCTV equipment especially when there is

perceived policy. Enquire regarding local applications to the lawful installation of

video recording/surveillance. Third party consent may be required.

The camera should be position in view of a security detector such as a PIR movement detector

or a door/window contact detector. This is because the camera has the ability to record video

after a detector has been triggered by an intruder provided the camera has been setup with

same location setting as the security detector(s).

The open field wireless operating range of the camera is approximately 100m. The amount by

which the wireless range will reduce depends on the obstruction between the camera and your

wireless router:

Wall Type Range Reduction

Dry-lined partition wall: 10 - 30%

Single layer brick wall: 20 - 40%

Double layer brick wall: 30 - 70%

Metal panel/radiator: 90 - 100%

Note: The effect on the range of multiple walls is cumulative, i.e. if there are 2 brick walls in the

way, the range will be reduced by up to 40% by each wall.

ROOM

Door

PIR Movement

Detector

IP Camera

Magnetic

Door/Window

Detector

Example

When an intruder breaks

in the house and

triggers the PIR (B) or

magnetic door/window

detector (C), the camera

(A) will start recording

video provided it is set

to same location setting

at either of those

detectors

1. Introduction

1.1. Pack Contents

IP Camera

Bracket

Micro SD Card *

0.5m Ethernet Cable

User Guide

Screws and Wall Plugs

5V DC Power Supply Adapter

* You can use micro SD cards of greater storage (up to 32GB). If replacing using an existing SD

card , ensure that you have formatted it to FAT32 format on a Windows based PC before installing

into the camera.

NEED HELP

Most issues can be solved over the phone. Call the customer helpline on

0844 736 9149 Monday to Friday 9.00am to 5.00pm

Calls charged at service providers national rate.

1.2. Product features

 Plug & play using ID/password

 H.264 video compression

 Separate day&night sensors built in

 Up to 10m night vision range

 Built in microphone with effective distance of up to 5m

 Records fixed size of approximately 33 second video clips (For 2GB SD card can store

approximately 300 clips)

 Micro SD card video recording with approximately 3 seconds pre-recording.

 802.11n wireless with WEP and WPA/WPA2 security support.

 Supports WPS (WiFi Protected Setup)

 Video streaming on PC, mobile and micro SD card recording.

 Open field operating range approximately 100m

1.3. Understanding the camera

1. Microphone – for receiving the audio. Effective distance is about 5 meters.

2. Lens – the lens is inside the camera body and the focus of the lens is fixed There are two

sensors for day and night use separately.

3. WPS button – this optional function is to automatically synchronize the wireless WiFi

connection to a WPS enabled WiFi router

4. Micro SD card indication LED (yellow) – this LED is to indicate the recording status of the

Micro-SD card. It will be constantly lit when the Micro-SD card is inserted and will blink

during recording.

5. Ethernet indication LED (blue) – this LED is to indicate if the Ethernet link is ok. When the

















Ethernet cable is connected between the router and camera, the LED will be lit. When data

is being transferred, the LED will blink.

6. Status indication LED (red) – this LED is to indicate the internet connection status. When

connected to the internet, the LED will be a constant red light. If there is any connection

problem, the LED will blink.

7. IR LED – Infra Red LED for night vision

8. Micro-SD card slot – for inserting the Micro-SD Card. (supports up to 32GB/ minimum 2GB)

9. Power jack – Connects to the 5V DC power supply adaptor

10. Bracket holder screw nut – Holds the bracket in place to the camera body. With the bracket,

you can place the camera on a flat surface, or mount on the wall/ceiling.

11. Ethernet jack – Connects to an RJ45 Ethernet cable. When connected to the internet via

the router, the blue LED with be lit on the camera

NEED HELP

Most issues can be solved over the phone. Call the customer helpline on

0844 736 9149 Monday to Friday 9.00am to 5.00pm

Calls charged at service providers national rate.



1.4. Quick installation and usage

Attach the bracket to the body

(1) Set up the bracket as indicated.

(2) Screw bracket holder nut of the camera onto the bracket.

Rotate the camera 3-4 times so that the camera is loosely

attached to the bracket. Adjust and “hold” the camera to a

desired angle and turn the swivel A to fasten the camera. Then

you can turn the upper part of the bracket (along with the

camera) to an appropriate direction. Lastly turn the swivel B to

fix the camera.

Viewing video from the camera

There are only three things that you need to do to view the video from the camera.

1. Connect the camera to your broadband router.

2. Log on to the web page “

https://GlobalGuard.Friedland.co.uk

3. Enter your GlobalGuard HomeID, Admin/User ID and password details on the web page

to login to your account so that the camera can be added

”.

Swivel (A)

Swivel (B)

1) Connect the camera to your broadband router

Connect the camera as shown below in Figure 1-1.

Note: The IP camera must be connected to the same local network as the IP gateway to

ensure recording when trigger. Ideally both should be connected to the same router.

Figure 1-1: Connect Ethernet cable to a LAN port on your router.

The status LED should appear as a stable red light which indicates connected to the internet

(Figure 1-2).

Figure 1-2: Indication LEDs on the camera

Micro SD card indication

LED (Yellow)

Ethernet indication

LED (Blue)

Status indication LED

(Red)

NEED HELP

Most issues can be solved over the phone. Call the customer helpline on

0844 736 9149 Monday to Friday 9.00am to 5.00pm

Calls charged at service providers national rate.

2) Log on to the web page “

https://GlobalGuard.Friedland.co.uk

”.

Enter your Home ID, Admin/User ID and password details to log into your account (Figure 1-3).

Figure 1-3: Log in the web page

After entering the web page, click on followed by “IP CAM Settings” to enter the “IP

CAM settings” page (Figure 1-4):

Figure 1-4: Click on the link to enter IP Cam settings

On the IP Cam Settings page, click on to add a new IP camera

You will then be prompted to enter the MAC code for the camera you purchased.

IMPORTANT: Remember to follow the on screen instructions in the

online web software for registering the camera to operate with your

system correctly

Locate the MAC code on the rear of your camera and key into the webpage during registration.

Figure 1-7: Location of MAC code for your camera

You can assign further settings to the camera after it is added (Figure 1-8):

Camera Info: A camera number is automatically assigned to the camera

Assign Location: This item determines where the camera should be installed in your home

Note:

a) When a PIR movement detector or other type of detector is triggered, the

MAC: [ID]



NEED HELP

Most issues can be solved over the phone. Call the customer helpline on

0844 736 9149 Monday to Friday 9.00am to 5.00pm

Calls charged at service providers national rate.

camera assigned to the SAME location will start recording. Therefore you

should plan beforehand and assign the location group to the correct

camera(s).

b) If the Location is set to ‘None’ this camera will record whenever ANY detector

is triggered.

Assign Camera Name: Enter a name for easy identification.

Enable Wifi Function : Set wireless Wifi feature ON/OFF

Audio: Set audio ON/OFF.

Figure 1-8: Advanced settings for the IP camera

3) View the image from the IP camera

After a camera is added to your system, the LED on the Gateway will also light up to indicate

that a new camera has been added to your system (Figure 1-9).

Figure 1-9: LED status on the Gateway

Click on to enter the camera view page. Select the camera added and click on

“View” to display live video. In this window, you can adjust the volume or stop the playing

(Figure 1-10 on next page).

Note: If the volume setting on your PC is set too high and the camera is located close to

it, then you may hear a loud whistling sound which is microphone feedback. Please

The 4 camera connection LEDs indicate the status of up to 8

cameras:

1. When connecting 1-4 cameras, LEDs 1-

4 will turn green

2. When the 5

camera is added, LED 1 will turn amber

(and so on).

3. If camera 1 is disconnected but camera 5 is still active,

LED 1 will turn red (and so on).

reduce the PC speaker volume or move your PC further away from the Camera before

selecting “View”.

Figure 1-10: View the real-time image from IP camera

2. Wireless Connection Setup

2.1. Wireless connection (if your router has no WPS button)

Please read the following steps to setup the wireless connection with your router:

1. Have your router’s wireless network security information on hand using a PC

2. Enter the wireless security settings on the web configuration page.

3. Unplug the Ethernet cable.

1) Enter the wireless security settings on the web configuration page.

NEED HELP

Most issues can be solved over the phone. Call the customer helpline on

0844 736 9149 Monday to Friday 9.00am to 5.00pm

Calls charged at service providers national rate.

First ensure that your broadband router is wireless (Wifi) enabled. Write down the wireless

security parameters, including the SSID, security type, encryption protocols and the “key”

values (refer to below for details). This information can also be obtained from the settings in

your PC or smartphone.

In order to use the wireless network, you need to fill in the following fields:

1. Wireless Network – this is the name of the wireless network of your wireless router (SSID)

2. Security type – You need to choose one of the followings: None, WEP, WPA/WPA2-PSK

3. WEP mode – when the WEP mode is chosen, you need also choose between 64-bit (5

char), 64-bit (10 hex), 128-bit (13 char) and 128-bit (26 hex) encryption mode, and then fill

the WEP key correctly.

4. WPA-PSK mode - when the WPA-PSK mode is chosen, you need also choose between

TKIP and AES encryption mode, and then fill the WPA-PSK key correctly. WPA2-PSK is

also supported. But WPA Enterprise or WPA2 Enterprise is not supported.

2) Enter the wireless settings on the web page.

Using your PC launch the Internet Explorer browser and go to

“

https://GlobalGuard.Friedland.co.uk

Note: The wireless network chosen for each camera must be on the same local network

as the IP gateway to ensure the IP Gateway is able to activate the video recording when

triggered.

”. Click on and then “IP CAM Settings” to

enter the camera settings page. Select the camera you added earlier from the “Camera Info”

item. Then enter a name for your camera (optional), enable the Wifi function, select the audio

feature to enable sound to be heard and enter the wireless settings information as requested on

the page. All the fields in this page must be filled correctly with the same settings the wireless

router. (Figure 2-1 on next page).

Figure 2-1: Wireless settings for the IP camera

Click on “Apply” to save the changes. Wait approximately 1 minute to allow for the wireless

settings to save to the camera before proceeding to the next step.

3) Unplug the Ethernet cable

The wireless connection between the camera and router will begin when you unplug the

Ethernet cable connecting your camera and router (Figure 2-2).

Figure 2-2: Unplug the Ethernet cable to enable the wireless (WiFi) connection

The camera will detect the Ethernet cable unplugged and start the wireless connection. During

this period the LEDs on the camera will toggle. All the LEDs will turn off and the camera will

restart. The wireless connection will be successfully established when the blue Ethernet LED

blinks and the Status LED remains red.

After the wireless connection is established, the camera will connect to the Internet

immediately.

If you need to relocate the camera in another location of your home, first unplug the

power supply adaptor of the camera from the wall socket. Locate the camera to the

required location and power the adaptor on again. If locating much further away from

the wireless router, use a WiFi enabled laptop or your Smartphone’s display to check

the signal strength of the wireless (WiFi) connection in that location. Check the video

from the live view web page can also be seen as a test. If wall/ceiling mounting, ensure a

power socket is located near the camera’s power adaptor.

Note: If you want to switch back to the wired Ethernet connection, just plug in the Ethernet

cable into camera again. Also it may be that if the wireless connection between the camera and

router is poor due to obstructions in your home, you may require a wired connection, i.e a

longer Ethernet cable than the one supplied

2.2. Wireless connection (if your router has a WPS button)

If your router or has a WPS button, then there are only three simple steps that you need to do to

establish a wireless connection with your router:

Note: If this function does not automatically work with the WPS function on your router

then follow the above process 2.1

1. Unplug the Ethernet cable from the camera.

2. Press and release the WPS button on the router. Press and release the WPS button on the

camera within one minute.

3. The yellow/blue/red leds on the camera will begin toggling. The toggling should stop within

one minute and the blue led should turn on to indicate a wireless connection is established.

3. Hardware Installation on wall/ceiling

(1) Use the bracket as a template to mark the position of fixing holes on the wall/ceiling. (Figure

3-1a & 3-1b)

Figure 3-1a

Figure 3-1b

(2) Drill the holes using a 5mm drill and mount the bracket using the supplied wall plugs and

screws. Alternatively use other suitable fixings for plasterboard walls/ceilings if required.

(Figure 3-2a & 3-2b)

Figure 3-2a

Figure 3-2b

(3) Mount the main body of camera onto the bracket. (Figure 3-3a & 3-3b)

NEED HELP

Most issues can be solved over the phone. Call the customer helpline on

0844 736 9149 Monday to Friday 9.00am to 5.00pm

Calls charged at service providers national rate.

Figure 3-3a

Figure 3-3b

(4) Adjust the angle of the camera and then fasten the body. (Figure 3-4a & 3-4b)

Figure 3-4a

Figure 3-4b

(5) Connect the power adapter to the camera and power on the camera again. (Figure 3-5a &

3-5b)

Figure 3-5a

Figure 3-5b

(6) View the live video on the web page. Re-adjust the angle of the camera if necessary.

Power

Socket

Power

Adapter

Power

Socket

Power

Adapter

4. Operation

4.1. How to view the camera live

(1) On your PC, launch the browser and go to “https://GlobalGuard.Friedland.co.uk

(2) On the login page, enter your HomeID, Admin/User ID and Password followed by the

verification code. Now click on the “Login” button.

”

(3) Click on to enter the camera view page.

(4) Select the camera and click on “View” to display the live video. On the right side panel you

can adjust the volume or stop the playing.

Note: The Android/Apple IOS mobile “GlobalGuard” App can also now be used to view

any cameras connected to your system. If not already done download and install this

App from the marketplace or App store and use your GlobalGuard online account login

details to sign in.

4.2. How does the camera record to the SD card

a) Manually recording video clips:

(1) After logging in to the web page, click on to enter the camera view page.

(2) Click on the “REC” button to start a recording for a period of approximately 30 seconds.

b) When a security detector is triggered:

(1) After a door/window contact detector or another type of security detector is triggered whilst

your alarm system is armed, your IP gateway will locate the corresponding IP camera in

that location and inform it to begin recording.

(2) The camera will start to record approximately 30 second video clips on to the SD card

Note: When a PIR movement detector or any type of security detector is triggered, only

the IP camera assigned to the SAME location as the detector will start recording. If a

camera’s Location is set to ‘None’, it will record whenever ANY detector is triggered.

Note also all cameras will record when the control panel detects event conditions of

Panic, Tamper, Fire & Duress regardless of any location it is set to.

The Android/Apple IOS mobile “GlobalGuard” App can be used to record video files and

save to the SD card in the camera. First download and install this App from the

Marketplace or App store and use your online account login details to sign in.

4.3. How to playback video files from the web

(1) After logging in to your account on the web page, click on to enter the video

playback page.

(2) Select a connected camera, and then click on the (refresh) icon to refresh the

playback list.

(3) Click on a desired filename (sorted by date and time) to view the playback. On the right side

panel you can adjust the volume or stop the playback

Video file name format:

Example above means video file recrded on:

DEC 2011 at 15:32:40 (or 3:32pm and 40 seconds)

(A) Year

(B) Month

(D) Hour

(E) Minute

(F) Second

(G) The last 3 zeros are affixed to

the file name.

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Response HIS5A Installation guide

Brand: Response

Model: HIS5A

Category: Dashcam

Type: Installation guide

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Response HIS5A Installation guide

Response HIS5A Installation guide

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