FQA
1. Failed to connect with WiFi?
A. It only works with 2.4Ghz wifi, not support 5Ghz;
B. Check if the wifi password is correct, which is visible when you
inputting
C. Keep the wifi signal 70% at lease
D. Need mac address: please kindly contact us and provide us
your camera id
Tips:
Reset before add device
Set up the camera until find the best location to get strong wifi
signal, within 33ft of the wifi router
2. PIR detection
A. Please place the camera with 15-30 degree tilt to give the PIR
good angle to detect
B. The distance of PIR detection is 26ft, you could adjust it in the
app
3. Charge
Fully charged with 8 hours under 5V1A/4 hours under 5V/2A
Charge the camera before connect it
Any questions, please feel free to contact us:
support@vipkamtron.com
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