Everbilt EFSUB10-122HD Installation guide

THANK YOU

We appreciate t

he trust and confidence you have placed in Everbilt through the purchase of this pump. We strive to continually create quality

products designed to enhance your home. Visit us online to see our full line of products available for your home improvement needs. Thank you for

choosing Everbilt!

Item #100

1 092 349,

1001 092 255, 1001 092 261,

1001 092 264, 1001 092 483,

1001 092 258, 1001 092 273

Model #EFSUB5-122HD,

EFSUB5-123HD, EFSUB7-122HD,

EFSUB7-123HD, EFSUB10-122HD,

EFSUB10-123HD, EFSUB10-253HD

USE AND CARE GUIDE

4 IN. SUBMERSIBLE PUMP

(TWO AND THREE WIRE, ½ - 1HP, 60 HZ)

Questions, problems, missing parts? Before returning to the store,

call Everbilt Customer Service

8 a.m. - 6 p.m., EST, Monday-Friday

1-844-883-1872

HOMEDEPOT.COM

2

Table of Contents

Table of

Contents .......................................................... 2



Safet

y Information ......................................................... 2



Warranty .........................................................................

3



Pre-Installation ..............................................................

3



Wiring Conn

ections ....................................................... 5



Installation .....................................................................

8



Wire Splicing

............................................................................8



Power Supply

Wire INstallation ................................................9



Pump Installation

...................................................................10



Initial Start-Up/New Wells

......................................................10



Connecting to

the Tank/Water System ..................................11



Troubleshooting ..........................................................

13



Safety Information

IMPORTANT SAFETY I

NSTRUCTIONS

SAVE THESE INSTRUCTIONS

– This manual contains important

instructions that must be followed during installation, operation,

and maintenance of this pump. Also familiarize yourself with the

following safety symbols and their meanings:

DANGER: Indicates a h

azard which, if not avoided, will

result in d

eath or serious injury.

WARNING: Indicates a hazard which, if not avoided,

could result in death or serious injury.

CAUTION: Indicates a haz

ard which, if not avoided, could

result in minor

or moderate injury.

NOTICE: Addresses practices not related t

o personal injury.

Carefu

lly read and follow all safety instructions in this

manual and on the pump.

Keep safety labels in good condition. Replace missing or

damaged safety labels.

1. Install the pump according to all plumbing, pump and

well code requirements.

2. Test well water for purity before using the well. Call

your local health department for testing procedures.

3. During installation, keep the well covered as much as

possible to prevent leaves and foreign matter from

falling into the well. Foreign objects in the well can

contaminate the water and cause serious mechanical

damage to the pump.

4. Pipe joint compound can cause cracking in plastics.

Use only Teflon tape when sealing joints in plastic

pipe or connecting pipe to thermoplastic pumps.

WARNING: Californi

a Proposition 65 Warning: This

product and r

elated accessories contain chemicals known

to the State of Ca

lifornia to cause cancer, birth defects or

other reproductive harm.

WARNING: R

isk of hazardous pressure. Under certain

conditions, subm

ersible pumps can develop extremely high

pressure. Install a pressure relief valve capable of passing

entire p

ump flow at 75 PSI (517 kPa) when using an air over

water pressu

re tank. Install a pressure relief valve capable

of passing entire pump flow at 100 PSI (690 kPa) when

using a pr

e- charged pressure tank.

WARNING: Risk of electric shock. Can shock, burn or

kill. To avoid dangerous or fatal electric shock hazard, use

the pump on

ly in a water well.

WARNING: R

isk of electric shock. Can shock, burn or

kill.

Do not install this pump in any pond, river, or other

open body of water that could be used for swimming or

recreati

on. Do not swim, wade or play in a body of water in

which a submersi

ble pump has been installed.

WARNING: Install, gr

ound, and wire the pump according

to loc

al code and National Electrical Code requirements.

WARNING: Disc

onnect electrical power supply before

installi

ng or servicing the pump.

WARNING: Make sur

e line voltage and frequency of

power supp

ly match the motor nameplate voltage and

frequency.

CAUTION: Risk of Flooding: Can cause personal injury

and/or property damage. Do not allow pump, pressure tank,

piping,

or any other system component containing water to

freeze. Freezing may

damage the system, leading to injury

or flooding. Allowing the pump or system components to

freeze wi

ll void the warranty.

HOMEDEPOT.COM

3 Please contact 1-844-883-1872 for further assistance.

Safety Information (continued)

IMPORTANT EL

ECTRICAL GROUNDING INFORMATION

WARNING: R

isk of electric shock. Can shock, burn, or kill. To reduce the risk of electrical shock during pump operation, ground and bond

the pump and m

otor as follows:

A. To re

duce risk of electrical shock from metal parts of the assembly other than the pump, bond together all metal parts accessible at the well

head (including metal discharge pipe, metal well casing, and the like). Use a metal bonding conductor at least as large as the power cable

conductors runni

ng down the well to the pump’s motor.

B. Clamp or wel

d (or both if necessary) this bonding conductor to the grounding means provided with the pump, which will be the equipment-

grounding terminal, the grounding conductor on the pump housing, or an equipment-grounding lead. The equipment-grounding lead, when

provid

ed, will be the conductor having green insulation; it may also have one or more yellow stripes.

C. Ground the pu

mp, motor, and any metallic conduit that carries power cable conductors. Ground these back to the service by connecting a

copper conductor from the pump, motor, and conduit to the grounding screw provided within the supply-connection box wiring compartment.

This conductor m

ust be at least as large as the circuit conductors supplying the pump.

Warranty

The manufactur

er warrants to the original consumer purchaser (“Purchaser” or “You”) that its products are free from defects in material

and workmanship for a period of thirty-six (36) months from the date of the original consumer purchase. If, within thirty-six (36) months

from the original consumer purchase, any such product shall prove to be defective, it shall be repaired or replaced at the manufacturer’s

option, subject to the terms and conditions set forth herein. Note that this limited warranty applies to manufacturing defects only and not

to ordinary wear and tear. All mechanical devices need periodic parts and service to perform well. This limited warranty does not cover

repair when normal use has exhausted the life of a part or the equipment.

The original purchase receipt and product warranty information label are required to determine warranty eligibility. Eligibility is based on

purchase date of original product – not the date of replacement under warranty. The warranty is limited to repair or replacement of original

purchased product only, not replacement product (i.e. one warranty replacement allowed per purchase). Purchaser pays all removal,

installation, labor, shipping, and incidental charges.

For parts or troubleshooting assistance, DO NOT return the product to your retail store - contact Everbilt Customer Service at 1-844-883-

1872.

Claims made under this warranty shall be made by returning the product (except sewage pumps, see below) to the retail outlet where it

was purchased or to the factory immediately after the discovery of any alleged defect. The manufacturer will subsequently take corrective

action as promptly as reasonably possible. No requests for service will be accepted if received more than 30 days after the warranty

expires. Warranty is not transferable and does not apply to products used in commercial/rental applications.

Pre-Installation

BEFO

RE YOU BEGIN – SELECTING THE CORRECT PUMP

Before you remove and reinstal

l your submersible well pump, it is important to review your well condition and the pumps capabilities.

WELL LOG INFORMATION

The driller that drilled your well should have given you a ‘well log’ summarizing the:

□ Depth that the well was drilled, i.e. 170 ft. from the surface

□ Depth to what level the water rose in well, i.e. 130 ft. from the surface

□ Depth to what level the water dropped to with the test pump pumping in your well, i.e. dropped 20 ft. to 150 ft. from the surface (130 ft.

- see B plus 20 ft.) when pumping continuously

□ The gallons per minute your pump pumped, i.e. 10 GPM

In some counties this information is recorded at the health office or other offices of the county and/or the driller may have retained the

information in the driller’s file. You need a copy of the well log or this information from the well log. If you cannot find the well log, you will

need to drop a weighted string in the well to:

□ Record the depth when it hit the bottom of the well.

□ The depth at which water is standing in the well, i.e. the length of string from the weighted end of the string that is wet. Your pump

needs to be installed 5 ft. above the bottom of the well and 15-20 ft. below the surface of the water column in the well.

4

Pre-Installation (continued)

4 IN. P

UMP DESIGN AND OPTIMUM PERFORMANCE

The 4 in. submersible well pumps sold in retail

outlets are designed to pump 10 gallons per minute (10 GPM), which is the average size

home’s use of water per minute. Larger homes will require larger pumps. 4 in. pumps are built with multiple pumping stages, i.e., 6-10

stages, each lifting water to the next stage and to your application. Typically, the deeper the well, the more stages and more motor

horsepower are required to lift the water. The impellers rotating in each stage need to operate in the middle of the stage. Operating above

or below middle may cause the impeller to rub on other stage components, either shortening pump life and/or using excess energy (amp

draw).

PROPER 4 IN. PUMP SELECTIO

N

The proper well depth and

horsepower for 10 GPM 4 in. submersibles are as follows:

HP GPM PUMP DEPTH

IN WELL

1

/

2

1

0

60

-1

00

ft.

3/

4

1

0

1

00

-17

5

f

t

.

1

0

17

5

-2

50

f

t

.

NOTE: In irrigati

on applications, i.e. small farms, the stages are designed to pump 20 GPM and the depth of water as follows:

HP GPM PUMP DEPTH

IN WELL

1 2

0

VOLTAGE

4 in. submersible pumps are offered in 230V. Be sure the volta

ge of the pump you select matches the voltage of the well.

NUMBER OF PUMP WIRES A

ND CONTROL BOXES

4 in. pumps are offered in eit

her 2 wire or 3 wire (the number of wires running from the pump motor).

□ 2-wire motors have 3 wires running from the motor - 2 to provide electric service and 1 ground wire. The motor controls are in the

motor in the well.

□ 2-wire motors are typically used in wells less than 300 ft. in depth and 3-wire motors are used in deeper depths.

□ Some users prefer their motor controls be readily available for service (3-wire and control box mounted near tank), while others

find it unnecessary.

□ 3-wire motors have 4 wires running from the motor - 3 to provide electric service and 1 ground wire. These motors require a motor

control box mounted on the wall near your water tank.

□ 3-wire installations will be more expensive. For example, your wire has more strands in it (4 vs. 3) and they are sold separately.

NOTE: Control box voltag

e and horsepower must match pump voltage and horsepower.

PUMP

CONTROL BOX

HP

V

OLTAGE HP

V

OLTAGE

1

/

2 2

30

1

/

2 2

30

3/

4 2

30

3/

4 2

30

1 2

30

1 2

30

CONFIRMATION OF SELECTION

Knowing the ab

ove and prior to removing and reinstalling your 4in. pump, please confirm the following:

□ The correct HP for the depth the pump will sit in the well.

□ The correct GPM (gallons per minute) for your well.

□ The correct voltage.

□ The correct number of wires.

□ The correct control box (if applicable).

60

-1

00

ft.

HOMEDEPOT.COM

5 Please contact 1-844-883-1872 for further assistance.

Pre-Installation (continued)

PLANNING INSTALLATION

Inspect the

pump and motor for delivery damage. Report any damage immediately to the shipping carrier or to your dealer.

The well driller should thoroughly develop the well (that is, pump out all fine sand and foreign matter) before the pump is installed. See the

Initial Start-Up section of this document.

Pump performance is based on pumping clear, cold, liquid water with no entrained air. Warranty is void in the following conditions:

□ If the pump has pumped excessive sand – excessive sand can cause premature wear to pump.

□ If water is corrosive.

□ If entrained gas or air are present in the water being pumped – these can reduce flow and cause cavitation which can damage pump.

□ If pump has been operated with discharge valve closed – severe internal damage will result.

Install the pump at least 15 to 20 ft. (4.5 to 6 M) below the lowest water level reached with the pump running (lowest draw-down water

level), and at least 5 ft. (1.5M) above the bottom of the well.

GRO

UNDING THE PUMP

WARNING: Risk of el

ectric shock. Can shock, burn or kill. Permanently ground the pump, motor, and control box before connecting the

power supply to the motor.

Ground the pu

mp and motor in accordance with the local codes and ordinances. Use a copper ground wire at least as large as wires

carrying current to motor.

The motor is supplied with a copper ground wire. Splice this ground wire to a copper conductor that matches motor wire size specified in

Wiring Connections for wire splicing instructions.

Permanently ground the pump, motor and control box before connecting the power cable to power supply. Connect the ground wire to the

approved ground first and then connect to the equipment being installed.

Do not ground to a gas supply line.

WARNING: Risk of el

ectric shock and fire. Can shock, burn or kill. If using a drop wire larger than No. 10 (5.5 mm

2

) (for exampl

e, No. 8

(8.4mm

2

) wire) between the pum

p and control box, run wire to a separate junction box. Connect the junction box to the control box with a

No. 10 (5.5 mm

2

) or smal

ler wire (depending on amp rating of the pump). For more information, contact your local code officials.

Wiring Connections

All wiring must

meet National Electrical Code or Canadian Electrical Code and local code requirements. Use only copper wire when making

connections to pump and control box.

To avoid over-heating wires and excessive voltage drop at the motor, ensure the wire size is at least as large as the size listed in the

following tables for your horsepower pump and length of wire run.

NOTICE: When built-in overheating protection is not provided, use with an approved overload equipped motor control that matches motor input in full

load amps. Select or adjust overload element(s) in accordance with control instructions. When built-in overheating protection is provided, use with an

approv

ed motor control that matches motor input in full load amperes.

Recom

mended Fusing Data - 60 Hz., Single Phase, 3 Wire

Submer

sible Pump Motors

Recom

mended Fusing Data - 60 Hz., Single Phase 2 Wire

Submer

sible Pump Motors

HP

V

olt

s Fuse Size

Sta

n

d

D

ua

l

C

.B.

1

/

2 2

30

1

5

1

0

1

5

3/

4 2

30

2

5

1

5

2

0

1 2

30

1

5

2

5

HP

Volt

s

V

olt

s

Volt

s

Fuse S

ize

Sta

n

d

D

ua

l

C

.B.

1

/

22

30

1

5

1

0

1

0

3/

42

30

1

5

1

0

1

5

1

230

20

15

20

6

Wiring Connections (continued)

INSTALL

ATION WIRING - SINGLE PHASE, 3 WIRE

WARNING: For motors of 1-1⁄2 HP and above, use a magnetic starter to avoid damage to the pressure switch. Consult factory for wiring

information.

WARNING: Risk of el

ectric shock. Can shock, burn, or kill.

Ensure the grou

nd control box, all metal plumbing, and motor frame with copper wire are in compliance with local codes. Use a ground

wire at least as large as the wires supplying power to the motor.

Permanently close all unused openings in this and other equipment.

Disconnect power to the control box before working on or around the control box, pipes, cable, pump, or motor.

Copper Cable Length in Ft. (Service to Motor) G-Series Motors: 1 Ph, 2-Wire Cable, 60 Hz. Wire Size

HP

V

olt

Wire S

ize, AWG

14

12

10

8 6 4 3 2 1 0 00

0.5

230 466 742 1183 1874 2915 4648 5843 7379 9295 11733

0.75

230 353 562 891 1420 2210 3523 4429 5594 7046 8895 11222

1

230 271 430 686 1087 1692 2697 3390 4281 5394 6808 8590

Copper

Cable Length in Ft. (Service to Motor) G-Series Motors: 1 Ph, 3-Wire Cable, 60 Hz. Wire Size

HP

V

olt

Wire S

ize, AWG

14

12

10

8 6 4 3 2 1 0 00

0.5

230 359 571 912 1444 2246 3581 4502 5685 7162 9040

230 281 447 713

1129 1757 2800 3521 4446 5601 7070 8920

1

230 233 371 592 937 1458 2324 2921 3689 4648 5867 7402

All cable length

s meet NEC for jacketed 60°C copper cable. Based on 3-Wire Induction Run requirements; Capacitor Run requirements may

vary. Local code requirements may vary. For aluminum cable, go up two sizes from the chart (for example, if the chart calls for No. 10 AWG

(6mm

2

) for cop

per, go to No. 8 AWG (10mm

2

) for aluminum; th

e smaller the number, the larger the cable). Use oxidation inhibitors on the

connections.

CONTROL BOX INSTALLATION

To be sure that starting relay will function and that overload will not “nuisance trip”, install a control box vertically with top side up.

Wire the control box as shown in the figures below. A 3-wire pump will not operate without a control box. Operation without a control box

will burn out a 3-wire motor. Installation must include circuit and component protection which meets local code and United States National

Electrical Code requirements.

If the main overload trips, look for:

1. Shorted Capacitor

2. Voltage Problems

3. Overloaded or locked pump

0.75

HOMEDEPOT.COM

7 Please contact 1-844-883-1872 for further assistance.

Wiring Connections (continued)

M

atch the motor to the control box as shown below:

HP

V

olt

age

Motor

No.

Contro

l Box No.

1/2 230

FM4300531

A

-0

1 FM005CB-IR2-01

3/4 230

FM4300731

A

-0

1 FM007CB-IR2-01

1 230

FM4301031

A

-0

1 FM010CB-IR2-01

3

-wire quick disconnect box. Follow color coding when

con

necting control box (Yellow to Y, Red to R, Black to B)

Sing

le phase, 2-wire connections. 2-wire pumps have two

power

supply wire (Black) and one ground wire (Green). Control

box is

not required. This is correct connection information for

11

5 and 230 volt 2-wire motors only

115V

or

230V Line

Ground

Sub.

Motor

Control

Fused

disconnect

switch

Pressure

switch

W



el

l

casing

Ground

Red

Black

Yellow

L1

L2 R Y B

M1

L2

M2

{

Bl

ack

Black

T

o L

ine

L1

M1

L2

M2

Fu

sed

Disconnect

Switch

Ground

(Green)

{

W



el

l

casing

Pr

essure

switch

Gr

ound

8

Installation

WIRE SPLI

CING

Splice wire to motor leads. Use only copper w

ire for connections to pump motor and control box.

TAPED SPLICE (Wire sizes No. 8 (8.4mm

2

) and

larger):

1. Cut off the motor leads. Stagger the lead and wire length so that second lead is 2 in. (50 mm) longer than first lead and third lead

is 2 in. (50 mm) longer than the second.

2. Match colors and lengths of wires to colors and lengths of motor leads.

3. Trim insulation back 1/2 in. (13 mm) from the cable ends and motor lead ends.

4. Insert motor lead ends and cable ends into a butt

connector. Match the wire colors between the supply wires

and motor leads.

5. Using crimping pliers, indent the butt connector lugs.

6. Cut “Scotchfil” electrical insula

tion putty into three equal parts and form tightly around the butt connectors. Ensure the Scotchfil

overlaps the insulated part of the wire.

7. Using #33 Scotch tape, wrap each joint tightly. Cover the

wire for about 1-1⁄2 in. (38 mm) on each side of the joint.

Make four passes with the tape. When finished you should

have four layers of tape tightly wrapped around the wire.

Press edges of tape firmly down against the wire.

NOTICE: Sinc

e the tightly wound tape is the only means of keeping

water out of the s

plice, the efficiency of the splice will depend on the

care used in wrapping the tape.

NOTICE: For wire sizes

larger than #8, (7 mm

2

) use a so

ldered joint

rather than Scotchfil putty.

HEAT SHRINK

SPLICE (For Wire Sizes #14, 12, and 10 AWG, or 2, 3, and 5.5 mm

2

)

1. Remove 3/8 in. (9.5 mm) insula

tion from the ends of the motor leads and power supply wires.

2. Put plastic heat shrink tubing over the motor leads

between the power supply and motor.

3. Match wire colors and lengths between the power supply and motor.

4. Insert the supply wire and lead ends into the butt

connector and crimp. Match the wire colors between the

power supply and the motor. Pull the leads to check

connections.

B

utt Connector

1/2"

(12.7mm)

I

ndent here

Notch

Co

mpleted Spice

A

l

ternate Method

twist and solder

Co

nnector

Heat Shrink Tubing

I

ndent here

B

utt Connector

1/2"

(12.7mm)

HOMEDEPOT.COM

9 Please contact 1-844-883-1872 for further assistance.

Installation (continued)

5. Center the tubi

ng over the butt connector and apply heat

evenly with a torch (a match or lighter will not supply

enough heat).

NOTICE: Keep the torch moving. Too much concentrated

h

eat may damage the tubing.

MECHANICAL

SPLICE KIT WITH PLASTIC INSULATORS (for 14, 12 and 10 Gauge AWG Wire, or 2, 3 and 5.5 mm

2

wire)

1. Cut off motor leads. Stagger the lead and wire length so that the second lead is 4 in. (101.6 mm) longer than the first lead and the

third lead is 4 in. (101.6 mm) longer than the second.

2. Cut off wire ends. Match colors and lengths of the power supply wires to colors and lengths of the motor leads.

3. Trim insulation back 1/2 in. (13 mm) from the cable ends and motor lead ends.

4. Unscrew plastic caps from insulators. Place a cap and a

neoprene gasket sleeve on each wire end to be spliced.

Slide the insulator body onto one wire end.

5. Insert the wire

end into the butt connector and crimp.

Match cable and motor wire colors.

6. Center the insul

ator body over splice and slide the

neoprene sleeves into the body as far as they will go.

Screw caps onto the insulator body and tighten by hand

for a strong, waterproof splice.

POWER SUPPLY WIRE INSTALLATION

1. To test submersible, momentarily (no more than 30 seconds)

connect it to the proper power supply. Power supply frequency and

voltage must match the motor nameplate frequency and voltage to within ±10%.

2. Fasten the power supply wire leads securely to the pump discharge section; leave 4-5 in. (100-125 mm) of slack in the leads at

this point.

3. Securely fasten the leads to the plastic pipe within 6 in. (150 mm) of the pump discharge section. Use centering guides to protect

wire and pipe from rubbing the well casing.

4. Connect the copper ground wire to the motor bracket. Ground wire must be at least as large as wires supplying current to the

motor. Consult local codes for grounding information.

5. Use only submersible power supply wires supplied by the pump manufacturer. When lowering the pump into the well, secure the

supply wires to the discharge pipe at 10 ft. (3.5 M) intervals with Scotch #33 electrical tape. Do not damage pump wires.

NOTICE: To avoid dropping the pump down the well or d

amaging cable or cable splices, NEVER allow the pump cable to support

the weight of the pump.

Co

nnector

Heat Shrink Tubing

In

sulator Body

End C

ap

Gasket

1/2"

12.

7mm 12.7mm

1/

2"

B

utt Connector

or Crimp or Solder

Ga

sk



et

sleeve

in place

Cap screwed on

Insulator Body

centered over splice

10

Installation (continued)

PUMP INSTALLATIO

N

1. If a standard air

over water pressure tank is used, install two bleeder orifices about 2 ft. (6 M) apart. Orifices will automatically

charge the tank with air.

NOTICE: If

a pre-charged tank is used, DO NOT install bleeder orifices. If the pump and pre-charged tank are replacing a standard

tank system, r

emove bleeder orifices before installing a pump in a well.

2. To prevent losin

g the pump down the well, connect a safety rope strong enough to support the pump and drop pipe (minimum 5/16

in. (8 mm) twisted polypropylene or pronila rope) to the eyelet on the pump discharge. Tie off the other end of the safety rope

securely to the well seal, well cap or pitless adaptor.

3. The discharge outlet is 1-1⁄4 in. NPT threaded. Use 100 PSI rated polyethylene plastic pipe for installations up to 100 ft. (30.5 M)

depth. Use 160 PSI rated polyethylene plastic pipe for installation up to 220 ft. (67.1M) depth. For depths beyond 220 ft. (67.1 M),

use galvanized steel pipe for the entire drop pipe.

INITIAL START-UP

/NEW WELLS

CAUTION: NEVER operat

e the pump with the discharge valve completely closed. The pump can destroy itself if run with the discharge shut

off (“deadhe

aded”) and the warranty will be void.

CAUTION: To avoid sand-

locking the pump, follow the procedure below when starting the pump for the first time. NEVER start a pump with

the disc

harge completely open unless you have done this procedure first.

1. Connect a pipe

elbow, a short length of pipe and a gate valve to the pump discharge at the well head.

2. Mount a motor control box (3-wire pump) or fused disconnect switch (2-wire pump) in a permanently weatherproof place. Make

sure that controls will not be subjected to extreme heat or excess moisture.

3. Make sure controls are in the OFF position.

4. Connect motor leads and power supply wires to the motor control box or magnetic starter (see Wiring Diagrams). DO NOT START

THE PUMP YET.

5. Set the gate valve on the discharge 1/3 open. Start the pump.

6. Keep the gate valve at this setting while water pumps out onto the ground. Let it run until water is clear of sand or silt. (To check

solids in water, fill a glass from pump and let solids settle out).

7. When water is completely clear at 1/3 setting, open the gate valve to approximately two-thirds open and repeat this process.

8. When water is completely clear at 2/3 setting, open the gate valve completely and run the pump until water is completely clear.

9. Remove the gate valve for permanent installation near the tank. See the figures in the Connecting to the Tank/Water System

section of this manual.

10. Install a sanitary well seal or pitless adaptor unit, well unit, electrical conduit and surface piping according to local code

requirements that apply.

HOMEDEPOT.COM

11 Please contact 1-844-883-1872 for further assistance.

Installation (continued)

CONNECTI

NG TO THE TANK/WATER SYSTEM

WARNING: Risk of hazardous pressure. Submersible pumps can develop very high pressure in some situations. To prevent tank blowup,

install a pressure relief valve able to pass full pump flow at 75 PSI (517kPa) when using an air over water pressure tank. Install a pressure

relief valve capab

le of passing entire pump flow at 100 PSI (690 kPa) when using a pre-charged pressure tank. Install this relief valve

between the pump and tank.

WARNING: Pipe joint compound can cause cracking in plastics. Use only Teflon tape on joints in plastic pipe.

NOTICE: Allowing the pump or pi

ping system to freeze may severely damage the pump and will void the warranty. Protect the pump and entire

piping system (including pressure

tank) from freezing.

PRE-CHARGED PRESSURE TA

NK HOOKUP

This diagram shows a typical submersible installation with a pre-charged tank installation:

NOTICE: Two-wire moto

rs do not use a control box. Run the motor wire from the pressure switch directly to the motor. See the Wiring instructions in

this manua

l.

NOTICE: Chec

k air pre-charge in the tank before starting the pump. Adjust the pre-charge to 2 PSI below the pump cut-in setting. (For example, a

pre-c

harge tank used with a 30-50 switch should be pre- charged with air to 28 PSI. Adjust the pre-charge by either adding or bleeding air through the

tire valv

e located on top of the tank. Check pre-charge annually and adjust as needed.

Te

mporary wiring

to control center or

electrical disconnect box

Control center

or

electrical

disconnect box

Pump in well

Gate valve

Temporary piping

Pump installation for

developing a well

12

Installation (continued)

Cut-In PSI Cut-Off PSI Pre-charge

Pressure

20 (138 kPa)

40 (276 kPa) 18 PSI

(124 kPa)

30 (207 kPa) 50 (345 kPa) 28 PSI

(193 kPa)

40 (276 kPa)

60 (414 kPa) 38 PSI

(262 kPa)

Co

ntrol box

(3 wire models only)

Electrical

Disconnect Box

Pre-Charged Tank

Ground Level

Conduit or Sleeve

Plastic Pipe

Adapter

Power Cable

Nylon Tape

Cable Splices

Centering Guide

Plastic Pipe Adapter

Pump

Splice Cables

Well Seal

(purchase separately)

Insulated/

Heated Box

To House

Service

Pressure Gauge

Relief Valve

Tank Tee

Union

Safety Rope

Check Valve

Pressure Switch

HOMEDEPOT.COM

13 Please contact 1-844-883-1872 for further assistance.

Troubleshooting

Symptom

Proba

ble Cause

Correct

ive Action

The motor will not start but

fuses do no

t blow.

There is no voltage at the fuse box. Replace blown fuses.

There is no volt

age at the pressure switch Replace the faulty pressure switch.

There is no volt

age at the control box Rewire the supply to the control box.

Cable or splices are bad.

Consult a licensed electrician or serviceman.

The control box

is incorrectly wired. Reconnect the control box correctly (see wiring

diagrams).

The fuses blo

w or overload

protector trips when the

motor starts.

The fuse or time delay fuse size is wrong. Check the fuse size against the Recommended Fusing

Data tables in the Wiring section of this manual. Install

the correct fuse or time delay fuse.

The wire size is too small.

Check the wire size against the tables in the Wiring

section of this manual. Install the correct size wire.

The starting ca

pacitor is defective or blown. Check the control box to see if starting capacitor has

blown out. Replace the starting capacitor.

The voltage is

either too low or high. Check that line voltage is within ±10% of the nameplate

rated voltage while the motor is running. If voltage

variation is greater than ±10%, call the power company to

adjust the voltage.

The cable leads

are not correctly connected to

the control box.

Check the control box wiring diagram against the

incoming power hookup. Check drop cable color coding.

Reconnect the drop cable so the cable color code

matches the motor lead color code.

There is a broken wire in the c

ontrol box. Examine all connections and wiring in the control box.

Disconnect the power and repair or replace the faulty

wire.

The pump or motor is stuck or binding.

Check for a locked rotor in the pump. If necessary, pull

the pump (make all possible above ground checks first). If

the pump is locked, replace it. Clean the well of all sand

or lime before reinstalling pump.

Fuses blow or o

verload

protector trips when the

motor is running.

The voltage is either too low or too high. Check that line voltage is within ±10% of the nameplate

rated voltage while the motor is running. If voltage

variation is greater than ±10%, call the power company to

adjust the voltage.

The ambient (at

mospheric) temperature is

high.

Check the temperature of the control box. Do not mount

the control box in direct sunlight.

Control box wit

h wrong voltage or horsepower

rating.

Compare voltage and horsepower on the motor nameplate

with those given on the control box nameplate or on the

circuit diagram inside the control box cover. Replace the

control box if the numbers do not match.

The wire size is too small.

Check the wire size against the table in the Wiring section

of this manual. Install the correct size wire.

Cable splices or motor leads grounded,

shorted, or ope

n.

Consult a licensed electrician or qualified serviceman. Do

not attempt to disassemble the pump or motor.

14

Troubleshooting (continued)

The pump start

s too

frequently.

There are leaks in the system. Check all tank connections with soapsuds for air leaks.

Check plumbing for leaks. The system must be air and water

tight.

The pressure switch is defec

tive. Check for a defective switch or switch out of adjustment. Re-

adjust or replace the pressure switch.

The tank is w

aterlogged. Pre-charged tanks; check tank pre- charge air pressure and

check for leak in the bladder. adjust air pressure to 2 PSI

(13.8 kPa) less than the pump cut-in pressure (when there is

no water pressure on system). Replace the bladder if

necessary.

Air over water tanks: check for air leaks. Check Air Volume

Control (AVC). Check snifter valve operation. Repair or replace

tanks; replace snifter valves if necessary.

There is a leak i

n the drop pipe. Raise the drop pipe one length at a time until water stands in

the pipe. Replace the pipe above that point.

The pressure switch is too

far from the tank. Measure the distance from the pressure switch to the tank.

Move the switch to within 1 ft. of the tank.

Little or no wat

er is being

delivered.

The bleeder orifice check valve is stuck or

installed backwards (standard tank only).

Examine the valve. If stuck, free the valve; if installed

backwards, reverse it.

The water level

is low. Determine the lowest water level in the well while the pump

is running and compare to the pump depth setting. Lower the

pump further into the well (but at least 5 ft. (1.6M) above the

bottom of the well). Throttle the pump discharge until the

discharge equals the recovery rate of the well. NOTICE:

Running the pump while airlocked can cause loss of prime

and seriously damage the pump.

The voltage is l

ow. Check the voltage at the control box with the pump running.

Check incoming wire size and power supply wire size against

the tables in the Wiring section of this manual. Install a larger

wire from the meter to the control box. Install a larger wire

from the control box to the pump.

If necessary, have the power company raise the supply

voltage.

The intake scre

en is plugged. Pull the pump and check the condition of the screen. Clean or

replace as necessary.

Check to see if

the valve at the pump discharge

is stuck.

Pull the pump and examine the check valve. Free the check

valve.

Impellers and diffusers are worn.

Make sure the system is clear of obstructions and the pump

is in solid water and operating normally. Replace the pump.

The is air or a milky

water discharge coming

from

the faucet.

There is gas in the well water. Check for the presence of gas in the well water. Remove

bleeder orifices; plug tees. Be sure plugged tees do not leak.

If necessary, separate gas from air before it enters the

pressure tank.

The air volume control is not w

orking (standard

tanks only).

Make sure ports and ball check valves are clear. Replace the

control if necessary.

HOME

DEPOT.COM

15

This page intentionally left blank

Please contact

1-844-883-1872 for further assistance.

Questions, problems, missing parts? Before returning to the store,

call Everbilt Customer Service

8 a.m. - 6 p.m., EST, Monday-Friday

1-844-883-1872

HOMEDEPOT.COM

Retain this manual for future use.

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