Compex Advanced SerialRAID Adapters SA33-3285-02 Specification

Category
Networking
Type
Specification

This manual is also suitable for

Bull ESCALA
T610, PL 400T and PL 600T
Service Guide
86 A1 40KX 03
ORDER REFERENCE
Bull ESCALA
T610, PL 400T and PL 600T
Service Guide
Hardware
May 2002
BULL CEDOC
357 AVENUE PATTON
B.P.20845
49008 ANGERS CEDEX 01
FRANCE
86 A1 40KX 03
ORDER REFERENCE
The following copyright notice protects this book under the Copyright laws of the United States of America
and other countries which prohibit such actions as, but not limited to, copying, distributing, modifying, and
making derivative works.
Copyright Bull S.A. 1992, 2002
Printed in France
Suggestions and criticisms concerning the form, content, and presentation of
this book are invited. A form is provided at the end of this book for this purpose.
To order additional copies of this book or other Bull Technical Publications, you
are invited to use the Ordering Form also provided at the end of this book.
Trademarks and Acknowledgements
We acknowledge the right of proprietors of trademarks mentioned in this book.
AIX
is a registered trademark of International Business Machines Corporation, and is being used under
licence.
UNIX is a registered trademark in the United States of America and other countries licensed exclusively through
the Open Group.
In this book, 25F/80 stands for T610, 256/F0 for
PL 400T and 256/F1 for PL 600T.
The information in this document is subject to change without notice. Groupe Bull will not be liable for errors
contained herein, or for incidental or consequential damages in connection with the use of this material.
Contents
Safety Notices ........................xi
Electrical Safety .......................xii
Laser Safety Information.....................xii
Laser Compliance ......................xii
Data Integrity and Verification ..................xv
About This Book ......................xvii
ISO 9000 .........................xvii
Related Publications......................xvii
Trademarks ........................xviii
Chapter 1. Reference Information .................1
Overview ..........................1
Bus Architecture.......................2
Microprocessor .......................2
Memory .........................3
Media Drives ........................3
Internal Hard Disk Drives ....................3
Power Supply .......................3
Keyboard .........................3
Mouse ..........................3
Operator Panel .......................4
Input/Output Ports ......................4
Security Features ......................4
Data Flow with One-Way Processor .................5
Data Flow with Two- to Six-Way Processor ...............6
Power Flow .........................7
Powering Off and Powering On the System...............8
Powering Off the System ....................8
Powering On the System ....................8
Powering Off and Powering On the System Using the Service Processor ....8
Console Strategy .......................9
Power-On Self-Test.......................9
POST Indicators........................9
POST Keys .........................10
1Key..........................10
5Key..........................10
6Key..........................11
8Key..........................11
System Unit Locations .....................12
Front View ........................12
Rear View ........................13
System Board .......................14
Operator Panel.......................15
System Memory .......................15
One-Way Processor Memory Placement Rules ............15
iii
Riser Card Memory Placement Rules ...............16
Logical and Physical Locations ..................16
Physical Location Codes ....................16
Location Code Format ....................16
Multiple FRU Callout Instructions .................17
AIX Location Codes ......................18
AIX and Physical Location Code Reference Tables ...........20
Memory Riser Card and Memory DIMM Locations ...........22
One-Way Processor Card Memory DIMM Locations ..........23
Specifications ........................29
Dimensions ........................29
Weight .........................30
Operating Environment ....................30
Operating Voltage ......................30
Heat Output (Maximum)....................30
Acoustics ........................31
External AC Power Cables ....................31
Service Inspection Guide ....................31
Chapter 2. Diagnostics Overview .................33
Maintenance Analysis Procedures (MAPs)...............33
Checkpoints.........................34
FRU Isolation ........................35
Chapter 3. Maintenance Analysis Procedures (MAPs) ..........37
Entry MAP .........................37
Quick Entry MAP .......................38
Quick Entry MAP Table of Contents ................39
MAP 1020: Problem Determination .................44
Purpose of this MAP .....................44
MAP 1520: Power.......................48
Step 1520-1........................48
Step 1520-2........................49
Step 1520-3........................49
Step 1520-4........................50
Step 1520-5........................50
Step 1520-6........................51
Step 1520-7........................51
MAP 1540: Minimum Configuration .................52
Purpose of this MAP .....................53
SSA Maintenance Analysis Procedures (MAPs) .............70
Using SSA MAPs ......................72
MAP 2010: SSA Hot-Swap Disk Drive–Start ..............72
Step 2010-1........................72
Step 2010-2........................72
Step 2010-3........................73
Step 2010-4........................73
Step 2010-5........................73
Step 2010-6........................73
Step 2010-7........................73
iv Service Guide
Step 2010-8........................74
Step 2010-9........................74
Step 2010-10 .......................74
Step 2010-11 .......................74
Step 2010-12 .......................74
Step 2010-13 .......................75
MAP 2323: SSA hot-swap disk drive Intermittent Link Verification .......75
Step 2323-1........................75
Step 2323-2........................75
Step 2323-3........................76
MAP 2324: SSA hot-swap disk drive RAID ..............76
Chapter 4. Checkpoints ....................77
IPL Flow ..........................78
Service Processor Checkpoints ..................79
Firmware Checkpoints .....................85
Boot Problems and Concerns ...................96
Step 1 .........................96
Step 2 .........................96
Step 3 .........................97
Step 4 .........................97
Step 5 .........................98
Chapter 5. Error Code to FRU Index ................99
Four-Character Checkpoints ...................99
Operator Panel Replacement ...................99
Replacing the Network Adapter ..................99
Determining Location Code....................99
Checkpoint and Error Code Index .................100
Performing Slow Boot .....................101
Confirming Initial Error Code ...................101
Memory-Related Error Codes ..................102
Operator Panel Error Codes ...................103
SPCN Error Codes ......................104
Firmware Error Codes .....................111
Service Processor Error Codes ..................132
System Firmware Update Messages ................233
Common Firmware Error Codes..................233
Scan Log Dump Progress Codes .................240
Problem Determination-Generated Error Codes ............241
Chapter 6. Loading the System Diagnostics In Service Mode.......243
Default Boot List and Service Mode Bootlist..............244
Chapter 7. Using the Service Processor ..............245
Service Processor Menus ....................246
Accessing the Service Processor Menus Locally ...........246
Accessing the Service Processor Menus Remotely..........246
Saving and Restoring Service Processor Settings ...........246
Menu Inactivity ......................247
Contents v
General User Menu ......................247
Privileged User Menus .....................248
Main Menu........................248
Service Processor Setup Menu .................250
Passwords........................251
System Power Control Menu..................254
System Information Menu ...................258
Memory Riser Card 1 Memory DIMM Locations for Service Processor Menus 262
Memory Riser Card 2 Memory DIMM Locations for Service Processor Menus 263
Processor Card Memory DIMM Locations for Service Processor Menus . . . 263
Language Selection Menu ..................265
Call-In/Call-Out Setup Menu ..................266
Modem Configuration Menu ..................267
Serial Port Selection Menu ..................268
Serial Port Speed Setup Menu .................268
Telephone Number Setup Menu.................269
Call-Out Policy Setup Menu ..................270
Customer Account Setup Menu .................271
Service Processor Procedures in Service Mode ............271
Service Processor Functions ...................272
System Power-On Methods ...................273
Service Processor Reboot/Restart Recovery .............274
Boot (IPL) Speed .....................274
Failure During Boot Process ..................274
Failure During Normal System Operation..............274
Service Processor Reboot/Restart Policy Controls...........275
System Firmware Updates ...................276
General Information on System Firmware Updates ..........276
Determining the Level of Firmware on the System...........276
Updating System Firmware From the Service Processor Menus ......276
Configuring and Deconfiguring Processors or Memory ..........277
Run-Time CPU Deconfiguration (CPU Gard) ............277
Service Processor System Monitoring - Surveillance ...........278
System Firmware Surveillance .................278
Operating System Surveillance .................278
Call-Out (Call-Home) .....................279
Console Mirroring ......................280
System Configuration ....................280
Service Processor Error Log ...................281
LCD Progress Indicator Log ...................282
Service Processor Operational Phases ...............283
Pre-Standby Phase .....................283
Standby Phase ......................283
Bring-Up Phase ......................284
Run-Time Phase......................285
Chapter 8. Using System Management Services ...........287288
Password Utilities .....................288
Display Error Log .....................289
Remote Initial Program Load Setup ...............289
vi Service Guide
SCSI Utilities .......................293
Select Console ......................293
MultiBoot ........................294
Select Language......................297
OK Prompt........................297
Exiting System Management Services...............297
Chapter 9. Removal and Replacement Procedures ..........299
Handling Static-Sensitive Devices .................300
Removal and Replacement Procedures ...............300
Covers ..........................301
Removing the Covers ....................301
Replacing Covers .....................304
Removing Processor and Memory Riser Card Cover ...........305
Replacing Processor and Memory Riser Card Cover ..........305
Hot-Pluggable FRUs .....................306
Hot-Pluggable Options .....................306
Stopping the System Unit ....................306
Disk Drive Options ......................307
Disk Drive Slot LED Definitions .................309
Preinstallation Considerations .................309
Removing Hot-Plug SCSI Disk Drives ...............309
Replacing Hot-Plug SCSI Disk Drives ...............311
Configuring and Deconfiguring SCSI Hot-Swap Disk Drives .......313
Removing Hot-Plug SSA Disk Drives ...............314
Replacing Hot-Plug SSA Disk Drives ...............316
PCI Adapter Options .....................318
PCI Slot LED Definitions ...................318
Removing Adapter Cards ....................319
Removing a Non-Hot-Pluggable PCI Adapter ............319
Removing a Hot-Pluggable PCI Adapter ..............320
Replacing Adapter Cards ....................322
Replacing a Non-Hot-Pluggable PCI Adapter ............323
Replacing a Hot-Pluggable PCI Adapter ..............324
PCI Hot-Plug Manager Access ..................326
Accessing Hot-Plug Management Functions.............326
PCI Hot-Plug Manager Menu..................327
Fans and Fan Fillers .....................328
Removal ........................328
Replacement .......................328
Power Supplies .......................328
Removal ........................329
Replacement .......................329
Installing the Redundant Power and Cooling Option ...........329
Installing a Redundant Fan ..................329
Installing a Redundant Power Supply ...............330
Memory Riser Card and Processor Card ...............332
Removing a Memory Riser Card or One-Way Processor Card.......332
Installing a Memory Riser Card or a One-Way Processor Card ......333
Memory and Processor Card CEC Assembly .............334
Contents vii
Removal ........................334
Replacement .......................334
System Memory Options ....................335
Memory Placement with a One-Way Processor Card..........335
Memory Placement for a Memory Riser Card ............336
Memory DIMMs .......................336
Removing Memory DIMMs ..................336
Replacement .......................338
Processor Card ......................339
Removal ........................339
Replacement .......................339
Battery ..........................339
Removal ........................340
Replacement .......................340
Operator Panel .......................341
Removal ........................341
Operator Panel Cable .....................342
Removal ........................342
PCI Adapter Dividers .....................343
Removal ........................343
Replacement .......................343
System Board Assembly ....................343
Removal ........................343
Replacement .......................344
Internal Disk Drive Bays ....................344
Removing a Two-Position SCSI Disk Drive Bay ...........345
Replacing a Two-Position SCSI Disk Drive Bay............346
Removing Six-Position SCSI (SES) or SSA Disk Drive Bays .......350
Replacing Six-Position SCSI (SES) or SSA Disk Drive Bays .......352
SCSI and SSA Cabling Configurations ...............355
Two-Position SCSI Disk Drive Bay Cabling .............355
First Six-Position SCSI Disk Drive Bay Cabling............356
Second Six-Position SCSI Disk Drive Bay Cabling...........357
Two Six-Position SCSI RAID Bays Connected to a Single RAID Adapter . . . 357
One Six-Position SCSI RAID Bay and One Six-Position SSA Bay .....358
Two Six-Position SSA Bays Connected to the Same SSA Loop ......358
Replacing Non-Hot-Plug Drives ..................359
Removing a Media Drive from the Optional Media Position ........359
Replacing a Media Drive in the Optional Media Position.........360
Removing a Disk Drive from the Two-Position Disk Drive Bay .......360
Replacing a Disk Drive in the Two-Position Disk Drive Bay ........362
Chapter 10. Parts Information ..................365
Covers ..........................365
Right Side .........................367
Left Side .........................370
Accessories ........................372
Power Cords .......................372
Keyboards and Mouse ....................374
viii Service Guide
Appendix A. Environmental Notices................375
Product Recycling and Disposal..................375
Acoustical Noise Emissions ...................375
Declared Acoustical Noise Emissions ................375
Appendix B. Notices .....................377
Appendix C. Service Processor Setup and Test ...........379
Service Processor Setup Checklist .................379
Testing the Setup ......................380
Testing Call-In ......................380
Testing Call-Out ......................380
Serial Port Configuration ...................381
Appendix D. Modem Configurations ...............383
Sample Modem Configuration Files ................383
Generic Modem Configuration Files ...............383
Specific Modem Configuration Files ...............383
Configuration File Selection ...................384
Examples for Using the Generic Sample Modem Configuration Files ....386
Customizing the Modem Configuration Files.............386
IBM 7852-400 DIP Switch Settings................387
Xon/Xoff Modems .....................387
Ring Detection ......................387
Terminal Emulators .....................388
Recovery Procedures ....................388
Transfer of a Modem Session ..................388
Recovery Strategy .....................389
Prevention Strategy .....................390
Modem Configuration Sample Files ................391
Sample File modem_m0.cfg ..................391
Sample File modem_m1.cfg ..................393
Sample File modem_z.cfg...................395
Sample File modem_z0.cfg ..................397
Sample File modem_f.cfg ...................399
Sample File modem_f0.cfg ..................402
Sample File modem_f1.cfg ..................405
Appendix E. SSA Problem Determination Procedures .........409
Disk Drive Module Power-On Self-Tests (POSTs) ............409
Adapter Power-On Self-Tests (POSTs) ...............409
Appendix F. SSA Software and Microcode Errors ...........411
Service Request Numbers (SRNs) .................411
SRN Table ........................411
Using the SRN Table ....................411
Software and Microcode Errors .................411
FRU Names and Abbreviations Used in the SRN Table .........412
SSA Loop Configurations That Are Not Valid .............420
SSA Location Code Format ...................421
Contents ix
SSA Loops and Links .....................422
The SSA Adapter .....................423
Disk Drive Module Strings...................423
Pdisks, Hdisks, and Disk Drive Module Identification ..........423
Rules for SSA Loops ....................424
Loops and Data Paths ....................424
Index ..........................427
x Service Guide
Safety Notices
A
danger
notice indicates the presence of a hazard that has the potential of causing
death or serious personal injury. Danger notices appear on the following pages:
v xii
v 48
v 299
v 329
A
caution
notice indicates the presence of a hazard that has the potential of causing
moderate or minor personal injury. Caution notices appear on the following pages:
v xii
v xii
v 48
v 299
v 359
Note: For a translation of these notices, see the
System Unit Safety Information
manual, order number SA23-2652.
xi
Electrical Safety
Observe the following safety instructions any time you are connecting or disconnecting
devices attached to the server.
DANGER
An electrical outlet that is not correctly wired could place hazardous voltage
on metal parts of the system or the devices that attach to the system. It is the
responsibility of the customer to ensure that the outlet is correctly wired and
grounded to prevent an electrical shock.
Before installing or removing signal cables, ensure that the power cables for
the system unit and all attached devices are unplugged.
When adding or removing any additional devices to or from the system,
ensure that the power cables for those devices are unplugged before the
signal cables are connected. If possible, disconnect all power cables from the
existing system before you add a device.
Use one hand, when possible, to connect or disconnect signal cables to
prevent a possible shock from touching two surfaces with different electrical
potentials.
During an electrical storm, do not connect cables for display stations, printers,
telephones, or station protectors for communications lines.
CAUTION:
This product is equipped with a three–wire power cable and plug for the user’s
safety. Use this power cable with a properly grounded electrical outlet to avoid
electrical shock.
Laser Safety Information
CAUTION:
This product may contain a CD-ROM which is a class 1 laser product.
Laser Compliance
All lasers are certified in the U.S. to conform to the requirements of DHHS 21 CFR
Subchapter J for class 1 laser products. Outside the U.S., they are certified to be in
compliance with the IEC 825 (first edition 1984) as a class 1 laser product. Consult the
label on each part for laser certification numbers and approval information.
xii Service Guide
CAUTION:
All IBM laser modules are designed so that there is never any human access to
laser radiation above a class 1 level during normal operation, user maintenance,
or prescribed service conditions. Data processing environments can contain
equipment transmitting on system links with laser modules that operate at
greater than class 1 power levels. For this reason, never look into the end of an
optical fiber cable or open receptacle. Only trained service personnel should
perform the inspection or repair of optical fiber cable assemblies and receptacles.
Preface xiii
xiv Service Guide
Data Integrity and Verification
These computer systems contain mechanisms designed to reduce the possibility of
undetected data corruption or loss. This risk, however, cannot be eliminated. Users who
experience unplanned outages, system failures, power fluctuations or outages, or
component failures must verify the accuracy of operations performed and data saved or
transmitted by the system at or near the time of the outage or failure. In addition, users
must establish procedures to ensure that there is independent data verification before
relying on such data in sensitive or critical operations. Users should periodically check
our support websites for updated information and fixes applicable to the system and
related software.
xv
xvi Service Guide
About This Book
This book provides maintenance information that is specific to the 25F/80, 256/F0 and
256/F1, as well as to adapters and attached devices that do not have their own service
information. In this book, the 25F/80, 256/F0 and 256/F1 are hereafter referred to as
the system or the server.
This book also contains Maintenance Analysis Procedures (MAPs) that are not common
to other systems. MAPs that are common to all systems are contained in the
Diagnostic
Information for Multiple Bus Systems
.
This book is used by the service technician to repair system failures. This book
assumes that the service technician has had training on the system unit.
ISO 9000
ISO 9000 registered quality systems were used in the development and manufacturing
of this product.
Related Publications
The following publications are available for purchase:
v The
System Unit Safety Information
, order number SA23-2652, contains translations
of safety information used throughout this book.
v The
26F/80, 256/F0, and 256/F1 User’s Guide
, order number SA23-2534, contains
information to help users set up, install options, configure and modify the system,
and solve minor problems.
v The
Diagnostic Information for Multiple Bus Systems
, order number SA23-2769,
contains common diagnostic procedures, error codes, service request numbers, and
failing function codes. This manual is intended for trained service technicians.
v The
PCI Adapter Placement Reference
, order number SA23-2504, contains
guidelines for placement of PCI adapters into I/O slots of Models 25F/80, 256/F0,
and 256/F1 systems. This manual is intended to help when planning to install
adapters so that optimum, tested adapter configurations are used.
v The
Adapters, Devices, and Cable Information for Multiple Bus Systems
, order
number SA23-2778, contains information about adapters, external devices, and
cabling. This manual is intended to supplement information found in the
Diagnostic
Information for Multiple Bus Systems
.
v The
Site and Hardware Planning Information
, order number SA38-0508, contains
information to help you plan your installation.
v
SSA Adapters User’s Guide and Maintenance Information
, order number SA33-3272,
is intended to help users and service representatives work with and diagnose
problems with SSA adapters and devices.
v
RS/6000 SP Systems Service Guide
, order number GA22-7442, is intended to help
users and service representatives work with and diagnose problems with SP
systems.
xvii
v
Clustered
Eserver
Installation and Service Guide
, order number SA22-7863, is
intended to help users and service representatives work with and diagnose problems
with clustered Eserver systems.
Trademarks
The following terms are trademarks of International Business Machines Corporation in
the United States, other countries, or both:
v AIX
Other company, product, and service names may be trademarks or service marks of
others.
xviii Service Guide
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Compex Advanced SerialRAID Adapters SA33-3285-02 Specification

Category
Networking
Type
Specification
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