Schneider Electric AVEVA System Platform Installation guide

  • Hello! I've reviewed the AVEVA System Platform Installation Guide. This document provides detailed instructions for installing and configuring various components of the AVEVA System Platform, including licensing, system monitoring, and security. It also covers upgrade and troubleshooting procedures. I'm ready to answer any questions you have about the installation process, system requirements, or other topics detailed in the document. Let's get started!
  • What is the purpose of the AVEVA System Monitor?
    What is required for the license activation of AVEVA System Products?
    What are the two installation types available?
    What is the minimum SQL Server version supported by System Platform 2023?
Version 2023
aveva.com
AVEVAâ„¢ System Platform
Installation Guide
© 2022 AVEVA Group plc and its subsidiaries. All rights reserved.
No part of this documentaon shall be reproduced, stored in a retrieval system, or transmied by any means,
electronic, mechanical, photocopying, recording, or otherwise, without the prior wrien permission of AVEVA.
No liability is assumed with respect to the use of the informaon contained herein.
Although precauon has been taken in the preparaon of this documentaon, AVEVA assumes no responsibility
for errors or omissions. The informaon in this documentaon is subject to change without noce and does not
represent a commitment on the part of AVEVA. The soware described in this documentaon is furnished under
a license agreement. This soî…Œware may be used or copied only in accordance with the terms of such license
agreement.
ArchestrA, Avans, Citect, DYNSIM, eDNA, EYESIM, InBatch, InduSo, InStep, IntelaTrac, InTouch, OASyS,
PIPEPHASE, PRiSM, PRO/II, PROVISION, ROMeo, SIM4ME, SimCentral, SimSci, Skelta, SmartGlance, Spiral
Soî…Œware, WindowMaker, WindowViewer, and Wonderware are trademarks of AVEVA and/or its subsidiaries. An
extensive lisng of AVEVA trademarks can be found at: hps://sw.aveva.com/legal. All other brands may be
trademarks of their respecve owners.
Publicaon date: Wednesday, July 13, 2022
Publicaon ID: 853173
Contact Informaon
AVEVA Group plc
High Cross
Madingley Road
Cambridge
CB3 0HB. UK
hps://sw.aveva.com/
For informaon on how to contact sales and customer training, see hps://sw.aveva.com/contact.
For informaon on how to contact technical support, see hps://sw.aveva.com/support.
To access the AVEVA Knowledge and Support center, visit hps://sowaresupport.aveva.com.
Version 2023
© 2022 AVEVA Group plc and its subsidiaries. All rights reserved.
Page 2
Contents
Chapter 1 Preparing for System Plaorm Installaon. . . . . . . . . . . . . . . . . . . . . . . . . . 9
Important Noce for Highly Secured Environments (TLS 1.2 Exclusively). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
License Installaon and Acvaon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
AVEVA System Monitor Installaon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Selecng System Plaorm and System Plaorm Enterprise Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Supported Operang Systems for System Plaorm 2023. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Supported InTouch Access Anywhere Clients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
System Sizing Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Supported and Recommended Node Hardware Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Required Installaon Order of Addional Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Common Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Windows Network Conguraon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
System Plaorm Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
SQL Server Requirements for System Plaorm Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Unsupported SQL Server Version Error Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Selecng a Type of Installaon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
About Product-Based Installaon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
About Role-Based Installaon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Network Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
About Network Account Privileges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Chapter 2 Installing System Plaorm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Installing InTouch Access Anywhere. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Install InTouch Access Anywhere Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Secure Gateway Installaon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Conî„®guring Ports for the InTouch Access Anywhere Secure Gateway. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Install the Secure Gateway and Authencaon Server Separately or Together. . . . . . . . . . . . . . . . . . . . . . . . 44
Install All Components on a Single Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Chapter 3 Conguring System Plaorm Components. . . . . . . . . . . . . . . . . . . . . . . . . 47
Using the Conî„®gurator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Common Plaorm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
System Management Server Conguraon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
User Credenals for Conguring the System Management Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Version 2023
© 2022 AVEVA Group plc and its subsidiaries. All rights reserved.
Page 3
Redundant SSO Conguraon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Advanced Conguraon Opons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Cercates Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Ports Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Communicaons Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Authencaon Provider Conguraon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Congure the AVEVA Identy Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
License Mode Conguraon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Designing a Robust SSO System with an External Authencaon Provider. . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Recommended SMS Architecture Ulizing an Authencaon Provider. . . . . . . . . . . . . . . . . . . . . . . . . 68
Simplied SMS Architecture Ulizing an Authencaon Provider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Minimum SMS Architecture Ulizing an Authencaon Provider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Industrial Graphic Server Conguraon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
AVEVA Historian Conguraon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Using HTTPS Instead of HTTP for Historian Client, Historian Client Web, and REST APIs. . . . . . . . . . . . . . . . . 77
Enabling Trust for a Self-Signed Cercate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Acquiring a Copy of the Self-Signed Cercate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Trusng a Self-Signed Cercate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
AVEVA Enterprise License Server Conguraon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
AVEVA System Monitor Conguraon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
System Monitor Manager Conguraon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Email Server Conguraon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Advanced System Monitor Conguraon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
System Restart aer Conguraon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Chapter 4 Upgrading, Modifying, and Repairing System Plaorm. . . . . . . . . . . . . . . 93
AVEVA Applicaon Server Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
About Upgrading Applicaon Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Upgradeable Applicaon Server Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Windows Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
SQL Server Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Issues with Legacy Common Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Basic Upgrade Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Upgrading a Galaxy Repository Node. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Upgrading an IDE-only Node. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Migrang the Galaxy Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Upgrading Run-Time Nodes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Upgrading Redundant Pairs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Upgrade Consideraons for Mul-Galaxy Communicaon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Modifying an Installaon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Repairing an Installaon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Chapter 5 Uninstalling AVEVA System Plaorm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Uninstall a System Plaorm Component. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Uninstall All Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Version 2023
© 2022 AVEVA Group plc and its subsidiaries. All rights reserved.
Page 4
AVEVA™ System Plaorm Installaon Guide
Contents
Chapter 6 Security and Permissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Enhanced Security for Connecng to a Galaxy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Modifying the Network Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Change the Network Account from the CLI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
SQL Server Rights Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Seng the SQL Server Security Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Restoring Required SQL Server Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Seng the FIPS Security Policy Opon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Chapter 7 Conî„®guring SQL Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
SQL Server Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Working with SQL Server Versions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
SQL Server not found on node: small conguraon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
SQL Server not found on node: medium and larger conguraons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Compable version of SQL Server already installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
New version of SQL Server already installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Incompable version of SQL Server already installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Using a Non-Default Port for SQL Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Seng a Windows Firewall Excepon for the SQL Server Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Chapter 8 AVEVA InTouch HMI Requirements and Prerequisites. . . . . . . . . . . . . . . 126
Installing OI Gateway and Upgrading from FS Gateway. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Compability with Exisng FS Gateway Applicaons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
OI Gateway Installaon Scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Chapter 9 AVEVA Historian Server Requirements and Recommendaons. . . . . . . . 131
Server Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
High Availability Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Requirements for Historian Management Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Remote IDAS Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Security Consideraons for a Remote IDAS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Disk Sizing and Data Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
General Hardware Recommendaons for Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Planning for Disk Space Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Disk Space Requirements for Database Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Disk Space Requirements for Historical Data Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Storage and Network Transmission Sizes for Tags. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Disk Space Esmaon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Bandwidth Esmaon for Streaming Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Bandwidth Esmaon for Store-and-Forward Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Time Esmaon for Store-and-Forward Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
About Data Compression and the Buî„«er Age Limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Performance Consideraons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Version 2023
© 2022 AVEVA Group plc and its subsidiaries. All rights reserved.
Page 5
AVEVA™ System Plaorm Installaon Guide
Contents
Server Loading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
IDAS Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Tiered Historians. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Storage Subsystem Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Networking Recommendaons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Client Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Support for Non-English Operang Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Integraon with Other AVEVA Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
System Sizing Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Process Historian Sizing Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Server 1 (Non-Tiered): 2.4 GHz Single Processor Quad-Core CPU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Server 2 (Non-Tiered): Four Dual-Core 2.7 GHz CPUs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Server 3 (Non-Tiered): Four Dual-Core 3.4 GHz CPUs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Server 4 (Tier-2): Eight Dual-Core 2.67 GHz CPUs (Hyper Threaded). . . . . . . . . . . . . . . . . . . . . . . . . . . 150
SCADA (Tiered) Historian Sizing Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Topology 1: Centralized Tiered Historian Topology on a Slow/Intermient Network. . . . . . . . . . . . . . 151
Topology 2: Centralized Tiered Historian Topology for a Single Physical Locaon. . . . . . . . . . . . . . . . 153
Topology 3: Simple Tiered Historian Topology for a Modem Conguraon. . . . . . . . . . . . . . . . . . . . . 155
Chapter 10 AVEVA Historian Server Installaon and Conguraon. . . . . . . . . . . . . 158
Preparing for the Historian Installaon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Microso SQL Server Installaon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Historian Installaon Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
About Historian Installaon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Tesng the Installaon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Anvirus Soware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Historian Menu Shortcuts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Repairing the Historian. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Modifying the Historian Installaon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Uninstalling the Historian. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Upgrading from a Previous Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
About Database Migraon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Upgrading the Historian Version (Microso SQL Server 32-bit). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Upgrading the Historian Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Migraon of History Data Stored in SQL Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Chapter 11 AVEVA Historian Client Informaon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
About the Historian Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Historian Client Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Desktop Applicaons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Microso Oce Add-Ins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
AcveX and .NET Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Requirements and Recommendaons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Version 2023
© 2022 AVEVA Group plc and its subsidiaries. All rights reserved.
Page 6
AVEVA™ System Plaorm Installaon Guide
Contents
Support for Operang System Language Versions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Chapter 12 AVEVA Historian Client Installaon and Conguraon. . . . . . . . . . . . . . 167
About Historian Client Installaon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Using Historian Client Soî…Œware with Roaming Proî„®les. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Repairing the Historian Client Installaon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Uninstalling Historian Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Upgrading from a Previous Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Appendix A Using Silent Installaon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Starng Silent Installaon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Using Response Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Creang a Response File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Response File Entry to Acknowledge Installaon Change Informaon (Redistributable Libraries). . . . . . . . 174
Response File Entry to Acknowledge Compability Requirement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Response File Entries to Congure the Common Plaorm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Response File Entries to Conî„®gure the Industrial Graphic Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Response File Entries to Conî„®gure the Historian. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Response File Entries to Conî„®gure the License Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Response File Entries to Conî„®gure the System Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Response File Samples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Role-Based Response Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Product-Based Response Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Appendix B Single Product Installaon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Guidelines for Creang a Compact Installaon Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Upgrading from a Previous Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Preparaon for Installing a Single Product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Oponal Folder for Historian. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Creang the Installaon Source and Installing the Selected Component. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Appendix C Ports Used by System Plaorm Products. . . . . . . . . . . . . . . . . . . . . . . . 187
System Plaorm Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Appendix D Common System Plaorm Processes. . . . . . . . . . . . . . . . . . . . . . . . . . . 192
AVEVA System Plaorm Processes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Appendix E User Accounts and Groups Created by System Plaorm Installaon. . 194
Applicaon Server OS Groups and Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
InTouch HMI OS Groups and Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
InTouch Web Client OS Groups and Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Version 2023
© 2022 AVEVA Group plc and its subsidiaries. All rights reserved.
Page 7
AVEVA™ System Plaorm Installaon Guide
Contents
Historian Server OS Groups and Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Plaorm Common Services Accounts and OS Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
AVEVA License Manager OS Groups and Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
System Monitor OS Groups and Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Version 2023
© 2022 AVEVA Group plc and its subsidiaries. All rights reserved.
Page 8
AVEVA™ System Plaorm Installaon Guide
Contents
Preparing for System Platform
Installation
This guide describes how to install AVEVA™ System Plaorm and System Plaorm Enterprise. System Plaorm
Enterprise provides addional cloud-based capabilies and is supplied separately, on a dierent DVD. Unless
otherwise noted, all informaon in this guide applies to both products.
You can use the System Plaorm installaon program to install the enre suite of products, or any of the
component products.
Before you begin the installaon program, you need to prepare your system, and you should plan your
installaon according to the two installaon types available to you, product-based and role-based. See Selecng
a Type of Installaon for addional informaon.
Your installaon planning should also include selecon of System Plaorm or System Plaorm Enterprise
components. See Selecng System Plaorm and System Plaorm Enterprise Components for more informaon.
Make sure that your computer meets or exceeds the hardware and soware requirements. System Plaorm
2023 is not supported on 32-bit operang systems or 32-bit versions of SQL Server. If the installed SQL Server
version is not compable for any reason, installaon stops and an error message is displayed. For more
informaon, see Unsupported SQL Server Version Error Message.
Important Notice for Highly Secured Environments (TLS 1.2
Exclusively)
Aî„«ected Systems
This informaon is applicable to a small subset of highly secured environments, in which operang systems and
supporng networks have been congured to enable TLS 1.2 and where TLS 1.0 and 1.1 have been purposefully
disabled. In these rare instances, some addional conguraon is required to ensure that System Plaorm will
work as expected.
System Plaorm 2023 includes various measures to strengthen security, including the ability to leverage the
latest version of transport layer security (TLS 1.2), provided that TLS 1.2 has been enabled and conî„®gured in the
host operang system.
As of the System Plaorm 2023 release date, Microso Windows Server 2016 does not support TLS 1.2 by
default. You must enable it by applying Microso updates and several manual edits to the system registry. The
tasks of applying all Microso updates and eding the system registry must be completed before you install
Version 2023
© 2022 AVEVA Group plc and its subsidiaries. All rights reserved.
Page 9
Chapter 1
System Plaorm 2023. These instrucons also apply to any other soware products that support TLS 1.2. Follow
the instrucons listed below.
If you are required to enable TLS 1.2 and disable TLS 1.0 and TLS 1.1:
1. Before installing System Plaorm 2023 on a Windows Server 2016 computer, make sure that your computer1.
is up to date by downloading and installing all applicable Microso updates.
2. If required by the updates, restart your computer.2.
3. Edit the system registry. The .REG î„®le shown below sets registry keys to their safest values.3.
For addional informaon about these registry changes, see hps://docs.microso.com/en-us/dotnet/
framework/network-programming/tls#conî„®guring-security-via-the-windows-registry.
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\.NETFramework\v4.0.30319]
"SystemDefaultTlsVersions"=dword:00000001
"SchUseStrongCrypto"=dword:00000001
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v4.0.30319]
"SystemDefaultTlsVersions"=dword:00000001
"SchUseStrongCrypto"=dword:00000001
4. Restart your computer to ensure that all changes take eî„«ect.4.
5. Install System Plaorm 2023.5.
License Installation and Activation
A valid product license is required to enable product funconality. The AVEVA Enterprise License Server and
Enterprise License Manager are automacally selected when you select Applicaon Server or InTouch, or any
role (see About Role-Based Installaon) that includes the Applicaon Server Galaxy Repository. In some cases,
such as when you install a Runme Client, the Galaxy Repository is installed "silently" (without any noce it is
being installed).
While the Applicaon Server Galaxy Repository is selected for installaon, you cannot deselect the Enterprise
License components. The License Server and License Manager are installed on the Galaxy Repository node by
default.
Note: If you are using a workgroup, the License Manager and License Server must be installed on the same node.
You will need to congure the License Server and acvate your product licenses before using the products you
install. For detailed informaon about product licensing and acvaon, refer to the AVEVA Enterprise Licensing
Guide (AELicenseManagerGuide.pdf). You can access it aer installaon is complete from the AVEVA Enterprise
License Manager node, under the AVEVA start directory.
AVEVA Enterprise Licensing
The AVEVA Enterprise License Server acquires, stores, and serves licenses for all installed AVEVA soî…Œware,
including all System Plaorm products. The AVEVA Enterprise License Server and Manager work together to
provide centralized management of all your product licenses.
Version 2023
© 2022 AVEVA Group plc and its subsidiaries. All rights reserved.
Page 10
AVEVA™ System Plaorm Installaon Guide
Chapter 1 – Preparing for System Plaorm Installaon
For products and roles that do not install the License Server on the same node, you will have to provide the
locaon (node name) of the License Server.
The basic product installaon and license acvaon workow is:
1. Install System Products, along with the AVEVA Enterprise License Server and License Manager. See Installing1.
System Plaorm.
2. Conî„®gure the AVEVA Enterprise License Server (and Historian, if installed). See AVEVA Enterprise License2.
Server Conguraon.
3. Start the License Manager. The License Manager is browser-based, and is located in the AVEVA folder (Start >3.
AVEVA > Enterprise License Manager). The License Manager uses the following URL:
hp://localhost/AELicenseManager
Note: If you are running the License Manager from a remote node (not the License Server/Galaxy Repository
node), substute the node name for localhost.
The License Manager opens in your browser.
4. If a License Server is displayed, click on it to select it. If no License Servers are displayed, click the Add Server
4.
buon, and then enter the computer name of the License Server, or select the computer name from the
drop down.
5. Refer to the AVEVA Enterprise Licensing Help for opons and procedures to acvate licenses.5.
Note: Changes to licensing, such as switching license servers or acvang a new license, should not be done
for a product that is already running. Depending on the product, it may take up to 30 minutes to acquire a
new or changed license. To immediately acquire a license, restart the aî„«ected product. However, product
interdependencies may require you to restart the node to force the immediate acquision of the license.
AVEVA System Monitor Installation
The AVEVA System Monitor constantly checks the License Server to ensure that it is accessible. In the event that
the soî…Œware on a node is unable to acquire a license, the System Monitor sends a warning so you can quickly î„®x
licensing acquision issues to ensure that operaons are not interrupted.
The AVEVA System Monitor consists of the following components:
Version 2023
© 2022 AVEVA Group plc and its subsidiaries. All rights reserved.
Page 11
AVEVA™ System Plaorm Installaon Guide
Chapter 1 – Preparing for System Plaorm Installaon
•System Monitor Agent: The System Monitor Agent maintains the manifest of user-dened rules, handles•
monitoring of the machine to detect unhealthy condions, and securely communicates with the System
Monitor Manager to report those condions. The System Monitor Agent is installed by the System Monitor
Agent Install Manager on every System Plaorm node, including the System Monitor Manager node.
The System Monitor Agent communicates with the System Monitor to monitor the license acquision from
the node to the license server.
•System Monitor Manager: The System Monitor is automacally selected for installaon whenever the•
Galaxy Repository feature is selected. Note that you can use the Customize Installaon opon to deselect the
System Monitor, and then select for installaon on a dierent node. The System Monitor also has an SMTP
server that can send email nocaons if a process it is monitoring requires aenon.
For each System Plaorm node, conguraon of the System Monitor is required aer installaon. The System
Monitor Agent on each System Plaorm node must be congured to point to the System Monitor node. The
System Monitor node must be conî„®gured to point to itself (the System Monitor Manager Name is the node
name). The System Monitor Manager node also requires conguraon of its SMTP server and email addresses
for nocaons. See Advanced System Monitor Conguraon for addional informaon.
In addion to the license monitoring funconality that the System Monitor provides by default, your System
Plaorm licenses include the ability to congure System Monitor on a single node to monitor and manage the
performance and availability of the core AVEVA soware, the engineered soware applicaon(s), and the related
hardware and network infrastructure. To congure this addional funconality, see the AVEVA System Monitor
User Guide.
Important: If you have a System Monitor license and are running a full version of SQL Server (not Express), you
can conî„®gure System Monitor Reports. This feature is only available for fully-licensed System Monitor
installaons, not basic mode, and is not available if you are running SQL Server Express. If your System Monitor
installaon will be fully licensed, the SQL Server Reporng Services (SSRS) server should be congured and the
services started before iniang installaon of the System Monitor Manager. This will enable deployment of
System Monitor Reports. If SSRS is not congured before installaon of the System Monitor Manager, reports will
have to be manually deployed. See the AVEVA System Monitor User Guide for addional informaon.
Selecting System Platform and System Platform Enterprise
Components
This guide describes how to install AVEVA™ System Plaorm and System Plaorm Enterprise. System Plaorm
Enterprise provides addional cloud-based capabilies and is installed from its own separate DVD. Unless
otherwise noted, all informaon in this guide applies to both products.
The following tables list the System Plaorm and System Plaorm Enterprise components available for
installaon. Most components are common to both, while some widgets, apps, and other components are
available for installaon to only one.
AVEVA Applicaon Server and OMI Components System
Plaorm
System
Plaorm
Enterprise
System Plaorm IDE Yes Yes
Applicaon Server Galaxy Repository Yes Yes
Version 2023
© 2022 AVEVA Group plc and its subsidiaries. All rights reserved.
Page 12
AVEVA™ System Plaorm Installaon Guide
Chapter 1 – Preparing for System Plaorm Installaon
AVEVA Applicaon Server and OMI Components System
Plaorm
System
Plaorm
Enterprise
Applicaon Server Plaorm (runme) Yes Yes
Operaons Management Interface (OMI) ViewApp (runme) Yes Yes
OMI Web Server No Yes
OMI Workspaces No Yes
AVEVA OMI Apps System
Plaorm
System
Plaorm
Enterprise
OMI Content Presenter App Yes Yes
OMI Map App Yes Yes
OMI Standard Apps (included with System Plaorm 2020 R2
SP1)
Yes Yes
OMI Power BI App No Yes
OMI PI Vision App No Yes
OMI Sankey App No Yes
AVEVA OMI Widgets System
Plaorm
System
Plaorm
Enterprise
Grid View Widget Yes Yes
Carousel Widget Yes Yes
QRCode Scanner Widget Yes Yes
Web Browser Widget Yes Yes
Teamwork Widget Yes Yes
OMI ScaerChart Widget No Yes
OMI Breadcrumb Widget No Yes
OMI Graphic Repeater Widget No Yes
OMI Hamburger Widget No Yes
OMI Map App Widget No Yes
OMI Navigaon Tree Widget No Yes
Version 2023
© 2022 AVEVA Group plc and its subsidiaries. All rights reserved.
Page 13
AVEVA™ System Plaorm Installaon Guide
Chapter 1 – Preparing for System Plaorm Installaon
AVEVA OMI Widgets System
Plaorm
System
Plaorm
Enterprise
OMI Title Bar Widget No Yes
AVEVA InTouch HMI and InTouch Access Anywhere
Components
System
Plaorm
System
Plaorm
Enterprise
InTouch WindowMaker Yes No
InTouch WindowViewer Yes No
InTouch Web Server (Web Client) Yes No
InTouch Workspaces Yes No
InTouch Access Anywhere Server Yes Yes
InTouch Access Anywhere Secure Gateway Yes Yes
AVEVA Historian System
Plaorm
System
Plaorm
Enterprise
Historian Server (Desktop/Server) Yes Yes
Historian Client Web (Insight Local) Yes Yes
Historian Client Desktop Yes Yes
Insight Publisher Yes Yes
AVEVA Common Services System
Plaorm
System
Plaorm
Enterprise
Communicaon Driver Pack Yes Yes
Common Services Framework Yes Yes
AVEVA Enterprise Licensing Yes Yes
System Monitor Yes Yes
Supported Operating Systems for System Platform 2023
Important! System Plaorm 2023 is supported on 64-bit operang systems only.
System Plaorm 2023 is supported on the following Windows client and server operang systems (64-bit only).
This list was compiled at the release of System Plaorm 2023. Check the web site for the latest informaon.
Version 2023
© 2022 AVEVA Group plc and its subsidiaries. All rights reserved.
Page 14
AVEVA™ System Plaorm Installaon Guide
Chapter 1 – Preparing for System Plaorm Installaon
Semi-Annual Channel Releases:
• Windows 10 20H1 SAC Professional, Enterprise, and IoT Enterprise•
• Windows 10 20H2 SAC Professional, Enterprise, and IoT Enterprise•
• Windows 11 20H1 SAC Professional, Enterprise, and IoT Enterprise•
• Windows 11 20H2 SAC Professional, Enterprise, and IoT Enterprise•
Long Term Service Channel Releases:
• Windows 10 LTSC Enterprise, IoT Enterprise 2019 (1809)•
•Windows 10 LTSC Enterprise, IoT Enterprise 2021 (21H2)
•
•Windows 11 LTSC Professional, Enterprise, and IoT Enterprise
•
•Windows Server 2016 LTSC Standard and Datacenter
•
•Windows Server 2019 LTSC Datacenter, Essenals, Standard
•
•Windows Server IoT 2016 LTSC
•
•Windows Server IoT 2019 LTSC
•
•Windows Server 2022 LTSC Standard and Datacenter
•
Note: System Plaorm is no longer supported on any version of Windows 8.1, or Windows Server versions
prior to 2016.
Supported InTouch Access Anywhere Clients
InTouch Access Anywhere has been tested in the following HTML5-capable browsers:
•Google Chrome version 98.0.4758.80 and newer
•
•Firefox version 96.03 ESR and newer
•
•Microso Edge Non-Chromium•
•Microso Edge Chromium 97.0.1072.76 and newer•
•Safari version 15.2 and newer (Mac and iOS only) (Not Windows)
•
•Opera version 83.0.4254.16 and newer
•
System Sizing Guidelines
The following table provides guidelines for hardware conguraons suitable for System Plaorm 2023, based on
applicaon size. These guidelines are subject to the limitaons of your Windows operang system, and if
applicable, to the SQL Server edion (Express, Standard, or Enterprise). See the Technology Matrix on the AVEVA
Global Customer Support website for supported versions of Windows operang systems and SQL Server.
•An HD display is recommended for engineering tools such as the System Plaorm IDE.
•
•A 64-bit operang system is required, regardless of system size.
•
•A Windows Server operang system is required for large installaons.
•
Version 2023
© 2022 AVEVA Group plc and its subsidiaries. All rights reserved.
Page 15
AVEVA™ System Plaorm Installaon Guide
Chapter 1 – Preparing for System Plaorm Installaon
• SQL Server Express is supported only for small systems, that is, installaons with less than 25,000 I/O per•
node.
•Pagele.sys, the Windows paging le (also called the swap le or virtual memory le), must be enabled. The•
Windows default seng is enabled.
Denions
In the table below, hardware guidelines for dierent types of System Plaorm are listed. Denions for the
terminology used in the table are:
Level (Minimum and Recommended)
Minimum level describes the baseline hardware conguraon that will provide at least minimally acceptable
performance for the role. Recommended level describes an expanded hardware set that provides improved
performance.
Applicaon Server Node
Applicaon Server nodes, also called IDE nodes, are engineering workstaons. These are used for creang,
eding, and deploying objects.
Galaxy Repository Node
Galaxy Repository nodes, also called GR nodes, host the galaxy database once it has been deployed from an
Applicaon Server node.
Historian Server Node
Historian Server nodes host the AVEVA Historian. At its core, the Historian is essenally a Microso SQL
database server.
Thin Client
Thin clients include include smart phones and tablets. In the context of System Plaorm, thin clients are
plaorms for web browsers and remote desktop sessions (for example, InTouch Access Anywhere clients).
Client
In the context of System Plaorm, clients are computers that can be used for development applicaons, such
as remote IDE workstaons, as well as for run-me applicaons like WindowViewer, AVEVA OMI ViewApps,
and Historian Insight.
The following guidelines are provided for reference only. The system conguraon required for your applicaon
will depend on mulple factors, including but not limited to the size and complexity of the applicaon, and the
features and components used.
Applicaon Level Logical
Processors 1RAM 3Free Disk
Space 2, 3 Network Speed
Applicaon Server Nodes 5
Small Applicaon
(1 - 25,000 I/O per Node)
Minimum 4 2 GB 100 GB 100 Mbps
Recommended 8 4 GB 200 GB 1 Gbps
Medium Applicaon
(25,000- 50,000 I/O per Node)
Minimum 8 8 GB 200 GB 1 Gbps
Recommended 16 12 GB 500 GB 1 Gbps
Large Applicaon
(> 50,000 I/O per Node)
Minimum 16 16 GB 500 GB 1 Gbps
Recommended 32 24 GB 1 TB Dual 1 Gbps
Version 2023
© 2022 AVEVA Group plc and its subsidiaries. All rights reserved.
Page 16
AVEVA™ System Plaorm Installaon Guide
Chapter 1 – Preparing for System Plaorm Installaon
Applicaon Level Logical
Processors 1RAM 3Free Disk
Space 2, 3 Network Speed
Galaxy Repository Nodes
Small Galaxy
(1 - 50,000 I/O per Node)
Minimum 4 2 GB 100 GB 100 Mbps
Recommended 8 4 GB 200 GB 1 Gbps
Medium Galaxy
(50,000 - 200,000 I/O per Node)
Minimum 8 8 GB 200 GB 1 Gbps
Recommended 16 12 GB 500 GB 1 Gbps
Large Galaxy
(> 200,000 I/O per Node)
Minimum 16 16 GB 500 GB 1 Gbps
Recommended 32 24 GB 1 TB Dual 1 Gbps
Historian Server Nodes
Small Historian
(1 - 50,000 Historized Tags per Node)
Minimum 4 2 GB 100 GB 100 Mbps
Recommended 8 4 GB 200 GB 1 Gbps
Medium Applicaon
(50,000 - 200,000 Historized Tags per
Node)
Minimum 8 8 GB 200 GB 1 Gbps
Recommended 16 12 GB 500 GB 1 Gbps
Large Applicaon
(> 200,000 Historized Tags per Node)
Minimum 16 16 GB 500 GB 1 Gbps
Recommended 32 24 GB 1 TB Dual 1 Gbps
Thin Client Node
RDP clients, InTouch Access Anywhere
browsers, mobile devices
Minimum 2 512 MB N/A 100 Mbps
Recommended 4 2 GB N/A 100 Mbps
Client Node
WindowViewer, ViewApp, Historian
Client, Remote IDE
Minimum 4 1 GB 100 GB 100 Mbps
Recommended 8 4 GB 200 GB 1 Gbps
Remote Desktop Server Nodes
Basic RDS, InTouch Access Anywhere
Server
Supports up to 15 concurrent remote
sessions
Minimum 8 8 GB 200 GB 1 Gbps
Recommended 16 12 GB 500 GB 1 Gbps
Large RDS, InTouch Access Anywhere
Server
Supports up to 30 concurrent remote
sessions
Minimum 16 16 GB 500 GB 1 Gbps
Recommended 32 24 GB 1 TB Dual 1 Gbps
All-In-One Node 4 (all products on a single node)
Small Applicaon:
1,000 I/O max
Minimum 8 8 GB 200 GB 100 Mbps
Recommended 12 12 GB 500 GB 1 Gbps
Version 2023
© 2022 AVEVA Group plc and its subsidiaries. All rights reserved.
Page 17
AVEVA™ System Plaorm Installaon Guide
Chapter 1 – Preparing for System Plaorm Installaon
Applicaon Level Logical
Processors 1RAM 3Free Disk
Space 2, 3 Network Speed
Medium Applicaon:
20,000 I/O max
Minimum 12 16 GB 500 GB 1 Gpbs
Recommended 16 32 GB 1 TB 1 Gbps
Large Applicaon 6
100,000 I/O max
Minimum 20 32 GB 2 TB 1Gbps
Recommended 24 64 GB 4 TB 1 Gbps
1) To calculate the number of logical processors: mulply the number of physical cores by the number of threads each core can run. A four
core CPU that runs two threads per core provides eight logical processors. The terms "Hyper-Threading and "simultaneous
multhreading" (SMT) are also used to describe logical processors.
2) SSD drives are highly recommended.
3) In redundant environments, increase CPU and RAM to maintain a maximum of 40% typical resource ulizaon.
4) For opmal performance of all-in-one nodes, a high clock speed (>2.8 GHz) is recommended.
5) For Applicaon Server plaorm nodes, it is recommended that you deploy no more than two AppEngines per logical processor
(typically one primary AppEngine and one backup).
6) For large applicaons on all-in-one nodes, dual XEON processors are recommended.
Supported and Recommended Node Hardware Types
Product Server Node Thin Client-
Server Node
Client Node Thin Client All-In-One
Applicaon Server
Galaxy Repository Preferred Supported Supported No Supported
Applicaon Engine Preferred Supported Supported No Supported
IDE Preferred Supported Supported RDP Supported
AVEVA OMI ViewApp Runme Supported Supported Preferred ITAA/RDP Supported
InTouch Standalone
WindowMaker (No Modern Apps) Supported Supported Preferred RDP Supported
WindowMaker (with Modern Apps) Preferred Supported Supported RDP Supported
WindowViewer / InTouch ViewApp (runme
only)
Supported Supported Preferred ITAA/RDP Supported
InTouch for System Plaorm
WindowMaker (with Managed Apps) Preferred Supported Supported RDP Supported
WindowViewer / InTouch ViewApp (runme
only)
Supported Supported Preferred ITAA/RDP Supported
InTouch Access Anywhere
InTouch Access Anywhere Server Supported Preferred No No Supported
InTouch Access Anywhere Client (HTML5
Browser)
Browser Browser Browser Browser Browser
Version 2023
© 2022 AVEVA Group plc and its subsidiaries. All rights reserved.
Page 18
AVEVA™ System Plaorm Installaon Guide
Chapter 1 – Preparing for System Plaorm Installaon
Product Server Node Thin Client-
Server Node
Client Node Thin Client All-In-One
InTouch Access Anywhere Secure Gateway Supported No No No No
Historian
Historian Server Preferred Supported Supported No Supported
AVEVA Insight Browser Browser Browser Browser Browser
Historian Client Supported Supported Preferred RDP Supported
Support Components
OI Gateway Preferred Supported Supported No Supported
AVEVA Enterprise License Server Preferred Supported Supported No Supported
AVEVA Enterprise License Manager Preferred Supported Supported No Supported
AVEVA Enterprise License Manager Client Browser Browser Browser Browser Browser
Required Installation Order of Additional Products
Some AVEVA products released prior to System Plaorm 2023 must be installed before you install System
Plaorm. These are:
•Alarm Adviser (2014 R2 SP1 and prior versions)
•
•Intelligence (2017 SP1 and prior versions)
•
• Recipe Manager Plus (2017 Update 1 and prior versions)•
• Skelta BPM (2017 R2 Update 1 and prior versions)•
If any of the above products will be installed on the same system as System Plaorm 2023:
1. Install the product (Alarm Adviser, Intelligence, etc.) î„®rst.
1.
2. Then, install System Plaorm 2023.2.
InBatch 2017 or prior versions must installed aer installing System Plaorm 2023.
1. Install System Plaorm 2023.1.
2. Then, install InBatch.
2.
Common Components
System Plaorm 2023 includes several shared modules that are needed for the products to operate. You will see
some or all of the following common components listed under Programs and Features in the Windows Control
Panel aer installaon is complete, depending on your installaon selecons for the node:
Version 2023
© 2022 AVEVA Group plc and its subsidiaries. All rights reserved.
Page 19
AVEVA™ System Plaorm Installaon Guide
Chapter 1 – Preparing for System Plaorm Installaon
Component Version Required/
Oponal
AVEVA Communicaon Drivers Pack 2023 7.4.0 Required
AVEVA Plaorm Common Services 7.0 7.022168.5 Required
AVEVA Help 1.0.0 Oponal
AVEVA Enterprise License Manager 3.7.002 Required
AVEVA Enterprise License Server 3.7.002 Oponal (see
note)
AVEVA Enterprise Licensing Plaorm
AVEVA Enterprise Licensing Plaorm (x86)
3.7.002
3.7.002
Required
Required
Operaons Control Logger 22.1.000 Required
Operaons Control Management Console 22.1.000 Required
System Monitor Manager 1.4 1.4.0 Oponal
Note: The License Server is required on nodes with the Galaxy Repository.
Windows Network Configuration
If you are installing System Plaorm products on more than one node, we recommend that you use domain
based networking. Domain based (client-server) networks provide beer user account security and management
than workgroup based (peer to peer) networks.
System Plaorm does not support mixed Windows workgroup/domain environments. While workgroups are
supported, you cannot use workgroup nodes within a domain environment.
Note: Do not install the Galaxy Repository on a computer that is used as a domain controller or an Acve
Directory server.
Operaons that rely on inter-node communicaons may not funcon correctly in a workgroup based Applicaon
Server installaon. Examples of this type operaon include connecng to a remote IDE, or viewing the status of a
remote plaorm.
If you must use workgroup based networking, you can avoid communicaons issues by enabling "everyone
permissions" for anonymous users. To enable these permissions, go to:
Local Security Policy > Local Policies > Security Options > Network Access: Let everyone
permissions apply to anonymous.
Or, you can enter the following command from an administrator command prompt:
reg add HKLM\System\CurrentControlSet\Control\Lsa /v EveryoneIncludesAnonymous /t
REG_DWORD /d 0
Version 2023
© 2022 AVEVA Group plc and its subsidiaries. All rights reserved.
Page 20
AVEVA™ System Plaorm Installaon Guide
Chapter 1 – Preparing for System Plaorm Installaon
/