Cleaning the COM ports
Sometimes the configurator will not show or recognize your mo-vis device. In
that case, follow the steps below. If this still doesn't work, please contact mo-
vis.
Uninstalling the USB serial port driver
• Go to Device Manager and Universal Serial Bus Controllers.
• Right click the USB Serial Port (COM) and select uninstall.
• Make sure the checkbox is checked.
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2 Configurator FAQ