Edgewater Networks EdgeView 6400LF2 Hardware Installation Manual

Category
Networking
Type
Hardware Installation Manual
EdgeMarc 6400LF2
EdgeView 6400LF2
EdgeProtect 6400LF2
Hardware Installation Guide
Version 1.0
6400LF2 Hardware Installation Guide
2
100-4500-001
© 2008 Edgewater Networks, Inc.
Edgewater Confidential, All Rights Reserved.
This document is protected by copyright and distributed under licenses restricting its use, copying,
distribution, and decompilation. No part of this document may be reproduced in any form by any means
without prior written authorization of Edgewater Networks, Inc. Documentation is provided “as is” without
warranty of any kind, either express or implied, including any kind of implied or express warranty of non-
infringement of the implied warranties of merchantability or fitness for a particular purpose.
EdgeMarc is a trademark of Edgewater Networks, Inc. in the United States and other countries. Any other
trademarks appearing in this manual are owned by their respective companies.
Export Notice
This product, software and related technology is subject to U.S. export control and may be subject to export
or import regulations in other countries. Purchaser must strictly comply with all such laws and regulations. A
license to export or re-export may be required by the U.S. Department of Commerce.
Regulatory Compliance
FCC Part 15, UL, CE
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of
the local telecommunications company. The equipment must also be installed using an acceptable method
of connection. The customer should be aware that compliance with the above conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any
repairs or alterations made by a user to this equipment, or equipment malfunctions, may give the telephone
communications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection, that the electrical ground connections of the power utility,
telephone lines and internal metallic water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas”.
Caution: Users should not attempt to make such connections themselves, but should contact the appropriate
electric inspection authority, or electrician, as appropriate.”
WARRANTY AND REPAIR SERVICE CENTER:
Interwork Technologies
Bill Dunnion
billd@interwork.com
+1 (613) 288-8872
This Class (A) digital apparatus complies with Canadian ICES-003.
Licensing
Use of this product is subject to Edgewater Networks Software License Agreement.
Portions of this product include software sponsored by the Free Software Foundation and are covered by
the GNU GENERAL PUBLIC LICENSE.
See the VOS for EdgeMarc User Manual for more information regarding licenses.
Contents
i
Preface .......................................................................................................... 1
Typographic Conventions ................................................................... 1
Contact and Support Information ........................................................ 2
Overview ....................................................................................................... 3
EdgeMarc 6400LF2............................................................................. 3
Feature Summary..................................................................... 3
EdgeView 6400LF2............................................................................. 4
EdgeProtect 6400LF2 ......................................................................... 4
Front Panel.......................................................................................... 6
System Panel ...................................................................................... 7
Back Panel .......................................................................................... 8
Getting Started ............................................................................................. 9
Physical Installation............................................................................. 9
Bracket Kit Installation Procedures .......................................... 9
Install Chassis Handles .......................................................... 28
Power Supply Modules.............................................................................. 29
AC Power Supplies ................................................................ 29
DC Power Supplies ................................................................ 29
Power Supplies ...................................................................... 30
DC Power Supply Interface Requirements............................. 30
AC Power Supply Interface Requirements............................. 31
Connecting the Power and Cables........................................................... 33
Administration ................................................................................... 34
Configuring the 6400LF2 EdgeMarc and 6400LF2 EdgeProtect
............................................................................................... 34
Configuring the 6400LF2 EdgeView....................................... 35
Configuring the 6400LF2 using Serial Console Access ......... 36
Specifications............................................................................................. 38
Warranty Information................................................................................. 39
Hardware Warranty ........................................................................... 39
Certification ................................................................................................ 40
Safety ................................................................................................ 40
Emissions.......................................................................................... 40
Immunity............................................................................................ 40
1
Preface
Thank you for purchasing the 6400LF2 appliance.
This Installation Guide describes the 6400LF2 hardware and installation procedures. It is
intended for network installers, network operators, and security officers.
About this Guide
The following table briefly describes each chapter and appendix in this guide.
Typographic Conventions
Task steps are presented in numbered lists. User inputs are displayed in boldface type and can
represent either keyboard input or mouse selections in a browser window. Web GUI menus
and input areas are represented in italic type.
Note
Denoted with a pencil icon, notes emphasize useful information.
Caution
Denoted with an exclamation point icon, cautions indicate situations in which proper
procedures must be followed to avoid the risk of data loss or equipment damage.
Warning
Chapter or Appendix
Description
Chapter 1, Overview
Summary of the functional features of the
6400LF2 EdgeMarc, EdgeView and
EdgeProtect appliances; describes front-
panel LEDs and physical features of the back
panel
Chapter 2, Getting Started
Instructions for installing the 6400LF2 and
accessing the VOS for EdgeMarc and
EdgeProtect management software or
command line interface for EdgeView.
Appendix A, Specifications
List of technical specifications of the
6400LF2.
Appendix B, Warranty Information
Text of the hardware warranty for the
6400LF2.
Appendix C, Certification
Information about agency compliance.
6400LF2 Converged Network Appliance Installation Guide
2
Denoted with a lightening bolt symbol, warnings indicate situations in which proper procedures
must be followed to avoid the risk of bodily injury.
Contact and Support Information
Edgewater Networks, Inc.
2895 Northwestern Parkway
Santa Clara, CA 95051
http://www.edgewaternetworks.com
Phone: +1 (408) 351-7200
General Email: info@edgwaternetworks.com
Sales Email: sales@edgewaternetworks.com
Edgewater Networks, Inc. - Technical Assistance Center
Phone: +1 (408) 351-7200 ext. 2
Support Email: support@edgewaternetworks.com
3
1
Overview
EdgeMarc 6400LF2
The EdgeMarc 6400LF2 converged networking router is an intelligent, all-in-one networking
solution for enterprises and service providers. It reduces costs by simplifying the deployment,
management and security of converged voice, video and data networks. The EdgeMarc
6400LF2 provides the following important functions for converged networks:
Security
A stateful packet inspection firewall is used in combination with a voice over IP (VoIP)
application layer gateway to provide comprehensive “media-aware” security.
VoIP
The 6400LF2 resolves NAT/FW traversal problems for SIP, MGCP and H.323 traffic. It
allows a single public IP address to be used for multiple VoIP clients. VoIP survivability is
also provided so that local SIP PSTN gateways are available for inbound and outbound
calling during WAN link failures.
Quality of Service
The 6400LF2 maximizes WAN link utilization while optimizing voice quality using
prioritization and shaping.
Call Quality Monitoring
The 6400LF2 provides passive call quality monitoring statistics for each VoIP call to
enforce SLAs and resolve networking problems that negatively affect call quality.
Future-proof Scalability
The 6400LF2 is a powerful, flexible platform that can be deployed initially as a low-cost
WAN access router and then licensed through software for more advanced VoIP features
and increased call performance. It is the ideal platform for service providers offering DIA,
hosted VoIP and managed security services or enterprises migrating to converged voice
and data networks.
Feature Summary
VoIP
SIP, MGCP and H.323 application layer gateway that allows a single public IP address
to be used for multiple VoIP endpoints
VoIP survivability for local call switching to PSTN gateways during WAN link failures
(SIP only)
6400LF2 Converged Network Appliance Installation Guide
4
QoS
Class based queuing/prioritization
Diffserv marking and policing
Traffic shaping
VoIP call admission control prevents oversubscription of priority queue
Security
Stateful packet inspection firewall
VoIP aware firewall dynamically provisioning and closing of UDP ports used for VoIP
calls
NAT/PAT server that hides enterprise LAN topology
Passive Call Quality Monitoring
Per call statistics that include mean opinion score (average and minimum), jitter,
latency, and packet loss
Alarms for poor MOS scores
Active call count indicators
EdgeView 6400LF2
EdgeView is a sophisticated yet easy to use management tool designed to simplify the
management and monitoring of converged voice, video and data networks. It provides several
important features to service providers and enterprises using Edgewater’s EdgeMarc and
EdgeProtect Series products:
Software image management and upgrade of Edgewater nodes
Configuration backup and restore for Edgewater nodes
Configuration of Edgewater nodes using an authenticated, central console
Monitoring of VoIP call quality and related statistics
Extensive trend analysis and reporting for items such as uptime, link utilization, call
quality, etc.
Context sensitive, online troubleshooting tips linked to Edgewater’s real-time problem
resolution knowledgebase
Monitoring of 3
rd
party devices using SNMP
Color coded node and group status information for quick identification of service
affecting problems
E-mail notification of MOS alerts and node down events
Multiple user accounts with administrator defined access level privileges
EdgeProtect 6400LF2
The EdgeProtect 6400LF2 is designed to protect managed VoIP service providers and
enterprise customers from network-based attacks. It combines topology hiding, dynamic
session admission control and stateful packet inspection to secure critical voice, video and data
infrastructure components.
6400LF2 Converged Network Appliance Installation Guide
5
In either service provider or enterprise environments, the EdgeProtect 6400LF2 is usually
installed at the edge of the operations center to secure critical voice, video, and data
infrastructure components such as VoIP softswitches, video gatekeepers, gateways, and
media servers.
Resolves firewall traversal problems at the Network Operations Center for VoIP by
providing a VoIP application layer gateway (ALG) or voice and video aware firewall that
supports SIP, MGCP and H.323
Resolves firewall traversal problems at customer offices for VoIP by providing NAT-
Traversal capability for SIP.
Supports up to 1,000 concurrent VoIP calls or up to 85 Mbps of H.323 video traffic
Protects the enterprise LAN using a stateful packet inspection (SPI) firewall for both
voice and data traffic
Performs static IP routing
Provides integrated test tools to facilitate problem isolation
Performs TFTP relay for IP phone images
Uses a simple web based GUI for configuration and management
Supports logging to external syslog servers and interfaces to network management
systems using SNMP
6400LF2 Converged Network Appliance Installation Guide
6
Front Panel
Figure 1: 6400LF2 Back Panel
Name
Description
A
Storage Area 1
Slimline drive bay
B
Storage Area 2
Two gigabyte ethernet ports
C
Storage Area 3
Six 1” Hard disk drive bay or optional floppy drive bay
D
System Control
Panel
See Figure 2: 6400LF2 System Panel for more details.
E
Serial and USB
ports
Unused
6400LF2 Converged Network Appliance Installation Guide
7
System Panel
Figure 2: 6400LF2 System Panel
A
F
B
G
C
H
D
I
E
System Identification LED
The blue system identification LED is used to help identify a system for servicing. This is especially
useful when the system is installed when in a high-density rack or cabinet that is populated with
several similar systems. The system ID LED will blink when the System ID button on the control
panel is pressed or it can be illuminated remotely through server management software.
6400LF2 Converged Network Appliance Installation Guide
8
Back Panel
Figure 3: 6400LF2 Back Panel
Description
Description
A
Low profile PCI add-in card slots
G
NIC2 Connector
B
Full height PCI add-in slots
H
Video port
C
Two power supply modules
I
Two USB ports
D
PS2 keyboard and mouse ports
J
Management port
E
RJ45 serial console port
K
Diagnostic Post Code LEDs
F
NIC1 Connector
9
2
Getting Started
Physical Installation
The 6400LF2 is designed for rack installation. Observe the following guidelines when installing
the system:
Always verify that the 6400LF2 is disconnected from a power source prior to installation.
Ensure that the installation site has adequate air circulation and meets the minimum
operating conditions for the system as specified in Specifications section of this document
Bracket Kit Installation Procedures
This bracket kit allows you to install 6400LF2 platform in most four-post rack and cabinet
systems.
Required Tools
Cross (Phillips*) screwdriver
Kit Contents
Chassis brackets—qty. 2
Rear brackets—qty. 2
L brackets—qty. 2
Fastener pack—qty. 1
6400LF2 Converged Network Appliance Installation Guide
10
A
Screw, #10-32 x ½-inch—qty. 8
B
Screw, hex head—qty. 6
C
Screw, #10-32 x 7/8-inch—qty. 2
D
Handle spacers—qty. 2
E
Nut bar—qty. 4
F
Chassis disks—qty. 2
Figure 4: Fastener Pack Contents
6400LF2 Converged Network Appliance Installation Guide
11
Mounting in a Four-Post Rack System
Remove the Chassis Handles
1. Remove two screws (Figure 2) from each handle.
2. Set the handles and screws aside for reattachment later.
Figure 1: Removing a Handle from the Chassis
6400LF2 Converged Network Appliance Installation Guide
12
Attach Brackets to Chassis
1. Place a chassis bracket along one side of the chassis in the front-mount
position (Figure 1, A).
2. Align the holes (B) in the bracket with the tabs (C) on the chassis and place the
bracket against the chassis.
3. Slide the bracket as far as it will go toward the front of the chassis.
4. Fasten the bracket to the chassis using screw (D).
5. In the same manner, attach a chassis bracket to the other side of the chassis.
A
Chassis bracket in front-mount position
B
Bracket holes
C
Chassis tabs
D
Hex head screw
Figure 2: Installing a Chassis Bracket in the Front-mount Position
6400LF2 Converged Network Appliance Installation Guide
13
Attach Disks to Chassis
1. Place a chassis disk at the side of the chassis towards the rear (see Figure 4,
A).
2. Install screw (B) and tighten.
3. In the same manner, attach a chassis disk to the opposite side of the chassis.
A
Chassis disk
B
Hex head screw
Figure 3: Attaching a Chassis Disk to the Chassis
6400LF2 Converged Network Appliance Installation Guide
14
Attach Brackets to Rear Posts
1. Attach a nut bar (Figure 5, C) on the inside of the two rear rack posts using
screws (A). Do not completely tighten the screws—leave them loose enough to
allow insertion of the brackets in step 2.
2. Insert the slotted foot of a rear bracket (B) between each nut bar and post.
3. Align the face of the bracket foot with the edge of the rack post and firmly
tighten the screws.
A
#10-32 x ½ -inch screw
B
Nut bar
C
Rear Bracket
Figure 4: Attaching a Rear Bracket to a Rear Post
6400LF2 Converged Network Appliance Installation Guide
15
4. Install Chassis in Rack
CAUTION
Lifting the chassis and attaching it to the rack is a two-person job. If needed, use an
appropriate lifting device. A fully loaded SR1400 server weighs approximately 13.9 kg (30.6
lbs.) and a fully loaded SR2400 server weighs approximately 23.4 kg (51.5 lbs.).
5. With the chassis front facing you, lift the chassis and position the chassis disks
(Figure 6, A) so they fit in the rear brackets (B).
A
Chassis disk
B
Rear bracket
Figure 5: Installing the Chassis in the Rear Brackets
6. Slide the chassis toward the rear of the rack until the front of the chassis
brackets contact the front posts.
6400LF2 Converged Network Appliance Installation Guide
16
A
Chassis bracket
B
Front post
C
#10-32 x ½ - inch screw
D
Nut bar
Figure 6: Attaching a Front Bracket to a Front Post
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Edgewater Networks EdgeView 6400LF2 Hardware Installation Manual

Category
Networking
Type
Hardware Installation Manual

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