Edgewater Networks EdgeView 6400LF2 Hardware Installation Manual

Brand: Edgewater Networks

Model: EdgeView 6400LF2

Type: Hardware Installation Manual

Edgewater Networks / 2895 Northwestern Parkway, Santa Clara, CA 95051

Phone: +1 (408) 351-7200 / Email: [email protected]

EdgeView 6400LF2

Hardware Installation Guide

Version 2.0

EWN018-02-B001

This document is protected by copyright and distributed under licenses restricting its use, copying,

distribution, and decompilation. No part of this document may be reproduced in any form by any means

without prior written authorization of Edgewater Networks, Inc. Documentation is provided “as is” without

warranty of any kind, either express or implied, including any kind of implied or express warranty of non-

infringement of the implied warranties of merchantability or fitness for a particular purpose.

EdgeMarc is a trademark of Edgewater Networks, Inc. in the United States and other countries. Any other

trademarks appearing in this manual are owned by their respective companies.

Export Notice

This product, software and related technology is subject to U.S. export control and may be subject to export

or import regulations in other countries. Purchaser must strictly comply with all such laws and regulations. A

license to export or re-export may be required by the U.S. Department of Commerce.

Regulatory Compliance

FCC 2/15;IC ICES-003;EMC Dir. 89/336/EEC;EN55022;EN55024;EN61000-4-2; EN61000-4-3;EN61000-4-

4;EN61000-4-5;EN61000-4-6;EN61000-4-8;EN61000-4-11;EN61000-3-2;EN61000-3-3;VCCI Class A

ITE;CISPR 22;BSMI;CNS 13438;CNS13436;RRL, CCC, & Gost Approvals;CISPR 22/24

Safety Compliance

ROHS; IEC 950; TUV/GS EN60950; CSA 60950; EN60950; IEC 60950; CB Cert & Report; GS Lic.; GOST

R 50377-92;Belarus Lic.; Ukraine Lic.;CE Low Volt. Dir 73/23/EEE;IRAM Cert.;GB4943-CNCA Cert.

NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment Technical

Specifications. This is confirmed by the registration number. The abbreviation, IC, before the

registration number signifies that registration was performed based on a Declaration of Conformity

indicating that Industry Canada technical specifications were met. It does not imply that Industry

Canada approved the equipment.

Before installing this equipment, users should ensure that it is permissible to be connected to the

facilities of the local telecommunications company. The equipment must also be installed using an

acceptable method of connection. The customer should be aware that compliance with the above

conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the

supplier. Any repairs or alterations made by a user to this equipment, or equipment malfunctions,

may give the telephone communications company cause to request the user to disconnect the

equipment.

Users should ensure for their own protection, that the electrical ground connections of the power

utility, telephone lines and internal metallic water pipe system, if present, are connected together.

This precaution may be particularly important in rural areas”.

Caution: Users should not attempt to make such connections themselves, but should contact the

appropriate electric inspection authority, or electrician, as appropriate.”

This Class (A) digital apparatus complies with Canadian ICES-003.

Licensing

Use of this product is subject to Edgewater Networks Software License Agreement.

Portions of this product include software sponsored by the Free Software Foundation and are covered by

the GNU GENERAL PUBLIC LICENSE.

See the VOS for EdgeMarc User Manual for more information regarding licenses.

Warranty

Product warranty does not apply to damage caused by lightning, power surges, or wrong voltage usage.

Typographical Errors

This publication could include technical inaccuracies or typographical errors, for which Edgewater Networks

never can or shall be held liable. Changes are made periodically to the information herein; these changes

will be incorporated in new releases of this publication. Edgewater Networks may make improvements or

changes in the product or products described in this publication at any time, without prior notice.

Documentation Feedback

Edgewater Networks considers your satisfaction with this documentation a priority. If you would like to

provide us with feedback regarding your experience with our documentation or should you have any other

quality-related comment concerning its delivery, please visit the following URL:

http://www.edgewaternetworks.com/feedback.htm

Release Date: June 6, 2011

Additional EdgeView Publications

• EdgeView 6400LF2 System Administration Guide

• Getting Started with the EdgeView 6400LF2

You can download these documents and additional application notes to help you configure, administer, and

troubleshoot your EdgeView appliance from http://www.edgewaternetworks.com/kb.

Contents

Preface...........................................................................................................1!

Typographic Conventions ................................................................... 1!

Contact and Support Information........................................................ 2!

Overview........................................................................................................3!

Front Panel ......................................................................................... 4!

System Panel...................................................................................... 5!

Back Panel.......................................................................................... 7!

Getting Started..............................................................................................9!

Physical Installation ............................................................................ 9!

Rack-Mount Installation ........................................................... 9!

Power Supply Modules ..............................................................................10!

Grounding the rack installation .............................................. 10!

Overcurrent protection ........................................................... 10!

Grounding the 6400LF2 ......................................................... 11!

Power Supplies ...................................................................... 11!

Mains AC power disconnect .................................................. 11!

Connecting the Power and Cables ........................................ 11!

Connecting with the 6400LF2 ........................................................... 12!

Connecting to the 6400LF2 using RJ45 Console Access................. 13!

Connecting to the CLI of the 6400LF2 using an SSH client ............. 13!

Administration ................................................................................... 14!

Specifications .............................................................................................15!

Warranty Information .................................................................................16!

Hardware Warranty........................................................................... 16!

Certification and Compliance....................................................................17!

INDUSTRY CANADA (IC) NOTICE.................................................. 17!

FCC Statement ................................................................................. 17!

Immunity CE Mark Warning.............................................................. 18!

RoHS Compliant ............................................................................... 18!

WEEE Compliant .............................................................................. 18!

Safety: cUL Compliant ...................................................................... 18!

Emissions ......................................................................................... 18!

Preface

Thank you for purchasing the 6400LF2.

This Installation Guide describes the 6400LF2 and hardware installation procedures. It is

intended for network installers, network operators, and security officers.

About this Guide

The following table briefly describes each chapter and appendix in this guide.

Typographic Conventions

Task steps are presented in numbered lists. User inputs are displayed in boldface type and can

represent either keyboard input or mouse selections in a browser window. Web GUI menus

and input areas are represented in italic type.

Note

Denoted with a pencil icon, notes emphasize useful information.

Caution

Denoted with an exclamation point icon, cautions indicate situations in which proper

procedures must be followed to avoid the risk of data loss or equipment damage.

Warning

Denoted with a lightening bolt symbol, warnings indicate situations in which proper procedures

must be followed to avoid the risk of bodily injury.

Chapter or Appendix

Description

Chapter 1, Overview

Summary of the functional features of the

6400LF2; describes front-panel LEDs and

physical features of the back panel

Chapter 2, Getting Started

Instructions for installing the 6400LF2 and

accessing the VOS for EdgeMarc

management software.

Appendix A, Specifications

List of technical specifications of the

6400LF2.

Appendix B, Warranty Information

Text of the hardware warranty for the

6400LF2.

Appendix C, Certification

Information about agency compliance.

EdgeMarc 6400LF2 Enterprise Session Border Controller Installation Guide

Contact and Support Information

Edgewater Networks, Inc.

2895 Northwestern Parkway

Santa Clara, CA 95051

http://www.edgewaternetworks.com

Phone: +1 (408) 351-7200

General Email: [email protected]

Sales Email: [email protected]om

Edgewater Networks, Inc. - Technical Assistance Center

Phone: +1 (408) 351-7200 ext. 2

Support Email: support@edgewaternetworks.com

Overview

The EdgeView is a sophisticated yet easy to use management tool designed to simplify the

management and monitoring of converged voice, video and data networks. It provides several

important features to service providers and enterprises using Edgewater’s EdgeMarc and

EdgeProtect Series products:

• Software image management and upgrade of Edgewater nodes

• Configuration backup and restore for Edgewater nodes

• Configuration of Edgewater nodes using an authenticated, central console

• Monitoring of VoIP call quality and related statistics

• Extensive trend analysis and reporting for items such as uptime, link utilization, call

quality, etc.

• Context sensitive, online troubleshooting tips linked to Edgewater’s real-time problem

resolution knowledgebase

• Monitoring of 3

party devices using SNMP

• Color coded node and group status information for quick identification of service

affecting problems

• E-mail notification of MOS alerts and node down events

• Multiple user accounts with administrator defined access level privileges

EdgeMarc 6400LF2 Enterprise Session Border Controller Installation Guide

Front Panel

Figure 1: 6400LF2 Front Panel (Bezel Removed)

Name

Description

Storage Area 1

Slimline drive bay

Storage Area 2

Two gigabyte Ethernet ports (not used)

Storage Area 3

Six 1” hard disk drive bay or optional floppy drive bay.

System Control

Panel

See Figure 2: 6400LF2 System Panel.

Serial and USB

ports

Unused.

EdgeMarc 6400LF2 Enterprise Session Border Controller Installation Guide

System Panel

Figure 2: 6400LF2 System Panel

LED Label

Activity

Description

Off

Power switch is off (or no power from the AC outlet).

Power

Solid

Green

Indicates the presence of power supply output power

in the EdgeView.

Off

The EdgeView could not boot up because of self-test

failure.

Solid

Green

Indicates that the EdgeView is in standby or ready for

operation.

Blinking

Green

Indicates degraded operation.

Blinking

Amber

Indicates one or more non-critical fault conditions.

System Status

Solid

Amber

Indicates one or more critical fault conditions.

EdgeMarc 6400LF2 Enterprise Session Border Controller Installation Guide

LED Label

Activity

Description

Off

No disk activity.

Solid

Green

Data is being read or

written to the disk.

Disk Activity

Solid

Amber

System Failure for

between one and up

to six hard drives that

can be in the

EdgeView.

Off

No active call

NIC Activity

Solid

Green

Indicates NIC activity

when lit.

Off

Default state

System ID LED

Blinking

Blue

Indicates the identity

of the EdgeView,

which requires

attention. Can be

toggled using the

button described in

the “I” section or

remotely.

Power Button

Turns the system power on or off.

Reset Button

Press the Reset button to soft

reboot the EdgeMarc. The

EdgeMarc will reboot using the

last saved configuration.

NMI Button

Use a pin or paper clip with this

button to initiate a non-maskable

interrupt (NMI) to the Edgeview.

An NMI will halt the EdgeView

and allow you or the Edgewater

support team to perform

troubleshooting.

Note: This button should not be

pressed without the

recommendation of the

Edgewater support team.

ID Button

Turns the System ID LED on,

enabling quick identification of the

EdgeView.

Figure 3: 6400LF2 System Panel

EdgeMarc 6400LF2 Enterprise Session Border Controller Installation Guide

Back Panel

Figure 4: 6400LF2 Back Panel

Name

Description

Low Profile PCI

Add-In Card

Slots

Not used.

Full Height PCI

Add-In Slots

Not used.

Power

Connectors

Use the supplied power cord to connect to one of the two

redundant, IEC320-C13 receptacles that can accept the plug to

connect the EdgeView to an AC power outlet.

Note: The AC Power supply operates within the following limits:

• AC line voltage = Auto-ranging for either 100-127 VAC or

200-240 VAC

• AC line frequency = 50/60 Hz

• AC input current = 4 Amp at 100-127 VAC, 2 Amp at 200-

240 VAC

PS2 Keyboard

and Mouse Ports

Available.

Management

Console Port

This port is used to establish a local console session with the

6400LF2 using a VT100 terminal or emulation program. The cable

that is required is an RJ-45 to DB9 cable.

This port is used for debug or local diagnostic purposes only.

For more details concerning this port, see the “Connecting with the

6400LF2” section.

EdgeMarc 6400LF2 Enterprise Session Border Controller Installation Guide

Figure 5: 6400LF2 Back Panel (continued)

Name

Description

10/100/1000

NIC1 Connector

(eth0)

This port can be a LAN or WAN port. By default, it is assigned an

IP address of http://192.168.1.1.

This port can also be used to connect to the web interface of the

the EdgeView and complete configuration tasks. See “Connecting

to the CLI of the 6400LF2 using an SSH client” for more details.

10/100/1000

NIC2 Connector

This port (designated as eth1) can be a LAN or WAN port.

Recommended for use as the “heartbeat” port in a High-

Availability configuration. For details, see the EdgeView 6400LF2

System Administration Guide.

VGA Connection

Available.

USB Ports

2+1 unused x USB ports (Port 0 and Port 1)

10/100/1000

NIC3 and NIC4

Connectors

These ports (designated as eth2 and eth3) can be used as LAN

or WAN ports.

Off

Indicates that no AC Input Power is connected.

Solid Amber

Indicates that AC Input Power is supplied for one

of the associated power connectors, either by

design or critical event (e.g., a blown fuse, fan

failure).

Blinking

Amber

Indicates that operation of the associated power

supply has degraded, but continues to operate.

Blinking

Green

Indicates that AC Input is on, but the power supply

is in volt standby mode (5V).

Diagnostic POST

Code LEDs

Green

Indicates the presence of AC Input Power.

EdgeMarc 6400LF2 Enterprise Session Border Controller Installation Guide

Getting Started

Physical Installation

The 6400LF2 is designed for rack-mount installation. Observe the following guidelines when

installing the system:

• Always verify that the AC cord is disconnected from a power source prior to installation.

• Do not stack multiple units on top of each other, as this can cause overheating.

• Ensure that the installation site has adequate air circulation and meets the minimum

operating conditions for the system as specified in the Environmental Specifications

section of this document.

Rack-Mount Installation

IMPORTANT: Before completing rack installation of the 6400LF2 device, take note of the

following conditions:

• Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the operating

ambient temperature of the rack environment may be greater than room ambient. Therefore,

consideration should be given to installing the equipment in an environment compatible with the

maximum ambient temperature (Tma) specified by the manufacturer.

• Reduced Air Flow - Installation of the equipment in a rack should be such that the amount of

air flow required for safe operation of the equipment is not compromised.

• Mechanical Loading - Mounting of the equipment in the rack should be such that a hazardous

condition is not achieved due to uneven mechanical loading.

• Circuit Overloading - Consideration should be given to the connection of the equipment to the

supply circuit and the effect that overloading of the circuits might have on overcurrent protection

and supply wiring. Appropriate consideration of equipment nameplate ratings should be used

when addressing this concern.

• Reliable Earthing - Reliable earthing of rack-mounted equipment should be maintained.

Particular attention should be given to supply connections other than direct connections to the

branch circuit (e.g. use of power strips).

You can mount the 6400LF2 in a 19” rack by using the rack-mount kit supplied with the product.

The rack-mount kit consists of the following components:

• 2 rack mount brackets

• 2 rack mount screws

EdgeMarc 6400LF2 Enterprise Session Border Controller Installation Guide

Complete the following steps to complete installation:

1. Attach the ear mounts to both sides of 6400LF2 with the screws.

2. Attach the 6400LF2 with the ear mounts to the shelf by screwing the ear mounts to the shelf

with screws.

Power Supply Modules

The 6400LF2 features 2x600W AC power supply modules. The following section describes the

safety requirements for each one.

Grounding the rack installation

To avoid the potential for an electrical shock hazard, you must include a third wire safety

ground conductor with the rack installation. If the 6400LF2 power cord is plugged into an AC

outlet that is part of the rack, then you must provide proper grounding for the rack itself. If the

6400LF2 power cord is plugged into a wall AC outlet, the safety ground conductor in the power

cord provides proper grounding only for the 6400LF2. You must provide additional, proper

grounding for the rack and other devices installed in it.

Overcurrent protection

The 6400LF2 is designed for an AC line voltage source with up to 20 amperes of overcurrent

protection per cord feed. If the power system for the equipment rack is installed on a branch

circuit with more than 20 amperes of protection, you must provide supplemental protection for

the 6400LF2. The overall current rating of a 6400LF2 configured with two power supplies is

less than 4 amperes.

Do not attempt to modify or use an AC power cordset that is not the exact type required. You

must use a power cordset that meets the following criteria:

• Rating: For U.S./Canada cords must be UL Listed/CSA Certified type SJT, 18-3 AWG.

For outside U.S./Canada cords must be flexible harmonized (<HAR>) or VDE certified

cord with 3 x 0.75 mm conductors rated 250 VAC.

• Connector, wall outlet end: Cords must be terminated in grounding-type male plug

designed for use in your region. The connector must have certification marks showing

certification by an agency acceptable in your region and for U.S. must be Listed and

rated 125% of overall current rating of the 6400LF2.

• Connector, 6400LF2 end: The connectors that plug into the AC receptacle on the

6400LF2 must be an approved IEC 320, sheet C19, type female connector.

• Cord length and flexibility: Cords must be less than 4.5 meters (14.76 feet) long.

CAUTION Temperature: The temperature in which the 6400LF2 operates when

installed in an equipment rack, must not go below 10 °C (50 °F) or rise above 35 °C

(95 °F). Extreme fluctuations in temperature can cause a variety of problems in your

6400LF2.

• Ventilation: The equipment rack must provide sufficient airflow to the front of the

6400LF2 to maintain proper cooling. The rack must also include ventilation sufficient to

EdgeMarc 6400LF2 Enterprise Session Border Controller Installation Guide

exhaust a maximum of 1023 BTU's per hour for the 6400LF2. The rack selected and

the ventilation provided must be suitable to the environment in which the 6400LF2 will

be used.

Grounding the 6400LF2

To avoid the potential for an electrical shock hazard, you must reliably connect an earth

grounding conductor to the 6400LF2. The earth grounding conductor must be a minimum

14AWG connected to the earth ground stud(s) on the rear of the 6400LF2. The safety ground

conductor should be connected to the chassis stud with a Listed closed two-hole crimp terminal

with a maximum width of 0.25 inch. The nuts on the chassis earth ground studs should be

installed with a 10 in/lbs torque. The safety ground conductor provides proper grounding only

for the 6400LF2. You must provide additional, proper grounding for the rack and other devices

installed in it.

Power Supplies

The power supply cage shown is accessed from the rear of the chassis. The power supply

cage supports up to two hot-swap power supplies in a (1+1) redundant configuration. The

combined output power to the 6400LF2 system is 600 Watts per AC supply.

Mains AC power disconnect

The AC power cord(s) is considered the mains disconnect for the 6400LF2 and must be readily

accessible when installed. If the individual server power cord(s) will not be readily accessible

for disconnection then you are responsible for installing an AC power disconnect for the entire

rack unit. This main disconnect must be readily accessible, and it must be labeled as

controlling power to the entire rack, not just to the 6400LF2. To remove all power, two AC cords

must be removed.

Connecting the Power and Cables

The 6400LF2 comes with 2 AC power cords for connecting the unit to an AC power outlet.

Warning

Always connect the AC power cord to an AC outlet suitable for the power supply that came with

the unit in order to reduce the risk of damage to it.

• Connect one end of the AC power cord to the power adapter and the other one to the AC

outlet.

• Connect plug from the power adapter to the Power Connector on the 6400LF2.

Sometimes a little force is necessary to get the plug properly positioned

Caution

Secure the power adapter using a fastener or tie wrap to nearby shelf so that it does not hang

from the power connector.

EdgeMarc 6400LF2 Enterprise Session Border Controller Installation Guide

Connecting with the 6400LF2

You can use the RJ45 console port, located on the front panel of the 6400LF2 appliance, to

perform advanced configuration and debugging.

To configure the 6400LF2 appliance using the RJ45 console port, you will need an RJ45-to

DB9-cable, such as the cable shown in the picture below:

Figure 6: RJ45-to-DB9 Cable

To connect successfully with the EdgeView, the RJ45-to-DB9 cable must feature the following

pinout:

DB9 Signal

DB9 to RJ45

RJ45 Signal

DTR

Pin 1 to Pin 2

RTS

TXD

Pin 2 to Pin 3

DTR

RXD

Pin 3 to Pin 6

TXD

DSR

Pin 4 to Pin 7

GND

Pin 5 to Pin 4

DTR

Pin 6 to Pin 2

RXD

CTS

Pin 7 to Pin 8

DSR, DCD

RTS

Pin 8 to Pin 1

CTS

EdgeMarc 6400LF2 Enterprise Session Border Controller Installation Guide

Connecting to the 6400LF2 using RJ45 Console Access

To connect directly to the serial console port from your PC, complete the following steps:

1. Plug the null model serial cable into the serial port on your PC and connect it to the serial

port on the 6400LF2 appliance. To locate the serial port on the 6400LF2 appliance, refer to

Figure 4: 6400LF2 Back Panel.

2. On your PC, run a terminal emulation program with the following settings:

• Emulation: VT-100 compatible

• Baud per second: 9600

• Data bits: 8

• Parity: None

• Stop bits: 1

• Flow Control: None

3. The following login screen appears:

Connecting to the CLI of the 6400LF2 using an SSH

client

Prerequisite Task: You will need to download an SSH client. Edgewater Networks

recommends using Putty (available for download from

http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html).

To connect locally with the Command Line Interface (CLI), complete the following steps:

1. Locate and connect an Ethernet cable to the eth0 port of the 6400LF2. Connect the

other end of the cable to the Ethernet port on your PC.

EdgeMarc 6400LF2 Enterprise Session Border Controller Installation Guide

2. Launch the SSH client on your desktop.

3. Open an SSH Session:

• Specify the host name as the designated LAN address of the 6400LF2.

• Specify the port as 22.

Note: By default, the EdgeView’s LAN IP Address is http://192.168.1.1. If the

device does not respond, consult your System Administrator as the IP address

might have been changed.

For further instructions on how to configure the EdgeView, review the content of the

EdgeView 6400LF2 System Administration Guide.

Administration

See the EdgeView System Administration Guide for details about how to configure the

EdgeView appliance. You can download the EdgeView System Administration Guide from

http://www.edgewaternetworks.com/kb.

Specifications

NIC Ports 4x10/100/1000 Ethernet

Serial Port 2x RJ-45 ports

USB Ports 2+1 unused

Dimensions Height:87.6 mm/Width:435.3 mm/Depth:508 mm, 19”

Rack Mount, 2U

Weight 45 lbs. (20.454 kg)

Power +12V1/2/3/4 combined output limit @ 46.2A/63A, maximum,

External

Warranty 1 Year

Environmental Operating Temperature: 10°C to 35°C (50°F to 95°F)

Humidity: 5% - 85%, non-condensing

Number of VLANs 16

For the latest information, please visit the following URL: http://www.edgewaternetworks.com

and look for EdgeMarc Product Family Specifications under ProductsEdgeMarc.

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Edgewater Networks EdgeView 6400LF2 Hardware Installation Manual

Edgewater Networks EdgeView 6400LF2 Hardware Installation Manual

Edgewater Networks EdgeView 6400LF2 Hardware Installation Manual

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