Avaya Using Technician Interface Software User manual

Part No. 114088 Rev. A

August 1996

Router Software Version 11.0

Site Manager Software Version 5.0

Using Technician

Interface Software

ii

114088 Rev. A

4401 Great America Parkway 8 Federal Street

Santa Clara, CA 95054 Billerica, MA 01821

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and recommendations in this document are believed to be accurate and reliable, but are presented without express or

implied warranty. Users must take full responsibility for their applications of any products speciﬁed in this document.

The information in this document is proprietary to Bay Networks, Inc.

The software described in this document is furnished under a license agreement and may only be used in accordance

with the terms of that license. A summary of the Software License is included in this document.

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Communications, Wellﬂeet and the Wellﬂeet logo are registered trademarks and ANH, ASN, Bay•SIS, BCNX,

BLNX, EZ Install, EZ Internetwork, EZ LAN, PathMan, PhonePlus, Quick2Conﬁg, RouterMan, SPEX,

Bay Networks, Bay Networks Press, the Bay Networks logo and the SynOptics logo are trademarks of

Bay Networks, Inc.

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All other trademarks and registered trademarks are the property of their respective owners.

Statement of Conditions

In the interest of improving internal design, operational function, and/or reliability, Bay Networks, Inc. reserves the

right to make changes to the products described in this document without notice.

Bay Networks, Inc. does not assume any liability that may occur due to the use or application of the product(s) or

circuit layout(s) described herein.

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SUCH PORTIONS OF THE SOFTWARE ARE PROVIDED “AS IS” AND WITHOUT ANY EXPRESS OR

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In addition, the program and information contained herein are licensed only pursuant to a license agreement that

contains restrictions on use and disclosure (that may incorporate by reference certain limitations and notices imposed

by third parties).

114088 Rev. A iii

Bay Networks Software License

This Software License shall govern the licensing of all software provided to licensee by Bay Networks (“Software”).

Bay Networks will provide licensee with Software in machine-readable form and related documentation

(“Documentation”). The Software provided under this license is proprietary to Bay Networks and to third parties from

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1. Upon delivery of the Software, Bay Networks grants to licensee a personal, nontransferable, nonexclusive license

to use the Software with the Equipment with which or for which it was originally acquired, including use at any

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purposes.

4. Licensee may modify Software (but not ﬁrmware), or combine it with other software, subject to the provision

that those portions of the resulting software which incorporate Software are subject to the restrictions of this

license. Licensee shall not make the resulting software available for use by any third party.

5. Neither title nor ownership to Software passes to licensee.

6. Licensee shall not provide, or otherwise make available, any Software, in whole or in part, in any form, to any

third party. Third parties do not include consultants, subcontractors, or agents of licensee who have licensee’s

permission to use the Software at licensee’s facility, and who have agreed in writing to use the Software only in

accordance with the restrictions of this license.

7. Third-party owners from whom Bay Networks has acquired license rights to software that is incorporated into

Bay Networks products shall have the right to enforce the provisions of this license against licensee.

8. Licensee shall not remove or obscure any copyright, patent, trademark, trade secret, or similar intellectual

property or restricted rights notice within or afﬁxed to any Software and shall reproduce and afﬁx such notice on

any backup copy of Software or copies of software resulting from modiﬁcation or combination performed by

licensee as permitted by this license.

Note:

This is Bay Networks basic license document. In the absence of a

software license agreement specifying varying terms, this license -- or the

license included with the particular product -- shall govern licensee’s use of

Bay Networks software.

iv 114088 Rev. A

Bay Networks Software License

(continued)

9. Licensee shall not reverse assemble, reverse compile, or in any way reverse engineer the Software. [Note:

For

licensees in the European Community, the Software Directive dated 14 May 1991 (as may be amended from time

to time) shall apply for interoperability purposes. Licensee must notify Bay Networks in writing of any such

intended examination of the Software and Bay Networks may provide review and assistance.]

10. Notwithstanding any foregoing terms to the contrary, if licensee licenses the Bay Networks product “Site

Manager,” licensee may duplicate and install the Site Manager product as speciﬁed in the Documentation. This

right is granted solely as necessary for use of Site Manager on hardware installed with licensee’s network.

11. This license will automatically terminate upon improper handling of Software, such as by disclosure, or Bay

Networks may terminate this license by written notice to licensee if licensee fails to comply with any of the

material provisions of this license and fails to cure such failure within thirty (30) days after the receipt of written

notice from Bay Networks. Upon termination of this license, licensee shall discontinue all use of the Software

and return the Software and Documentation, including all copies, to Bay Networks.

12. Licensee’s obligations under this license shall survive expiration or termination of this license.

114088 Rev. A

v

Contents

Using Technician Interface Software

About This Guide

Audience .......................................................................................................................... xx

Before You Begin ............................................................................................................. xx

Conventions .....................................................................................................................xxi

Acronyms ........................................................................................................................xxii

Ordering Bay Networks Publications ..............................................................................xxv

Technical Support and Online Services

Bay Networks Customer Service .................................................................................xxviii

Bay Networks Information Services ...............................................................................xxix

World Wide Web ......................................................................................................xxix

Customer Service FTP ............................................................................................xxix

Support Source CD ..................................................................................................xxx

CompuServe ............................................................................................................xxx

InfoFACTS ...............................................................................................................xxxi

How to Get Help ......................................................................................................xxxi

Chapter 1

Introducing the Technician Interface

Differences from Site Manager .......................................................................................1-2

Running the Technician Interface ....................................................................................1-3

Logging In ................................................................................................................1-3

User/Manager Login ..........................................................................................1-3

Login with Password ..........................................................................................1-4

Login with SecurID ............................................................................................1-4

Technician Interface Welcome Screen .............................................................1-10

Login Timeout Guidelines ................................................................................1-11

Login Conﬁguration .........................................................................................1-12

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114088 Rev. A

Logging Out ............................................................................................................1-12

Starting a Manager Session from within a User Session .......................................1-13

Using Technician Interface Scripts ................................................................................1-13

Chapter 2

Conﬁguring the Console Port

Overview .........................................................................................................................2-2

Conﬁguring Console Port Parameters ............................................................................2-2

Using the list Command ...........................................................................................2-2

Using the set Command ...........................................................................................2-3

Using the commit Command ....................................................................................2-4

Using the save Command ........................................................................................2-4

Console Port Parameters ...............................................................................................2-4

Using Autoscript Files ...................................................................................................2-19

Sample Autoscript Files .........................................................................................2-20

Customizing Autoscript Files ..................................................................................2-21

Chapter 3

Using Operating Commands

Overview .........................................................................................................................3-1

Displaying Online Help ...................................................................................................3-2

Pausing and Scrolling the Screen ...................................................................................3-2

Halting a Command ........................................................................................................3-3

Repeating the Command Last Entered ..........................................................................3-3

Repeating a Command Recently Entered ......................................................................3-4

Loading a Command into Memory .................................................................................3-7

Pinging a Remote Device ...............................................................................................3-7

IP Ping ......................................................................................................................3-8

IPX Ping .................................................................................................................3-12

OSI Ping .................................................................................................................3-15

VINES Ping ............................................................................................................3-18

AppleTalk Ping .......................................................................................................3-21

APPN Ping .............................................................................................................3-24

Displaying the ATM ARP Table for an Interface ............................................................3-27

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vii

Chapter 4

Managing a NonVolatile File System

Overview .........................................................................................................................4-2

Using Multiple Memory Cards ........................................................................................4-3

Naming Files: Rules and Conventions ............................................................................4-5

Displaying the Status of All Memory Cards ....................................................................4-6

Displaying a Directory .....................................................................................................4-7

Changing the Active Volume .........................................................................................4-10

Copying a File ...............................................................................................................4-11

Copying Files from NVFS to DOS ................................................................................4-11

Transferring a File .........................................................................................................4-13

In-Band File Transfers ............................................................................................4-14

Out-of-Band File Transfers .....................................................................................4-17

Displaying the Contents of a File ..................................................................................4-17

Deleting a File ...............................................................................................................4-18

Compacting File Space ................................................................................................4-19

Formatting a Memory Card ...........................................................................................4-20

Transferring a File to a Full Memory Card ....................................................................4-20

Partitioning a Memory Card or SIMM ...........................................................................4-21

Chapter 5

Managing a DOS File System

Overview .........................................................................................................................5-2

Naming Files and Directories .........................................................................................5-3

Mounting a Volume .........................................................................................................5-4

Unmounting a Volume ....................................................................................................5-6

Changing the Working Directory .....................................................................................5-7

Displaying a Directory .....................................................................................................5-8

Labeling a Diskette .......................................................................................................5-11

Creating a Directory .....................................................................................................5-12

Removing a Directory ...................................................................................................5-12

Renaming a File or Directory ........................................................................................5-13

Copying a File ...............................................................................................................5-14

Copying Files from DOS to NVFS ..........................................................................5-15

Transferring a File .........................................................................................................5-15

In-Band File Transfers ............................................................................................5-16

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114088 Rev. A

Out-of-Band File Transfers .....................................................................................5-18

Changing File Attributes ...............................................................................................5-19

Displaying the Contents of a File ..................................................................................5-20

Deleting a File ...............................................................................................................5-21

Chapter 6

Managing Events

Overview .........................................................................................................................6-2

Logging and Displaying Event Messages .......................................................................6-2

Applying Write Filters to the Events Log ..................................................................6-3

Displaying Active Write Filters ..................................................................................6-5

Applying Read (Display) Filters to the Events Log ...................................................6-6

Saving the Events Log ....................................................................................................6-8

Saving the Events Log Automatically ...........................................................................6-10

Log Autosave Platform Differences ........................................................................6-11

Conﬁguring the Log Autosave Feature ...................................................................6-12

Displaying an Events Log File Previously Saved ..........................................................6-13

Clearing Events ............................................................................................................6-14

Chapter 7

Accessing the MIB

Listing MIB Objects .........................................................................................................7-2

Getting MIB Values .........................................................................................................7-4

Setting MIB Values .........................................................................................................7-6

Committing MIB Sets ......................................................................................................7-8

Saving the Conﬁguration ................................................................................................7-9

Using the MIB-II Counter ................................................................................................7-9

Chapter 8

System Administration

AN/ANH/ASN Administration ..........................................................................................8-2

Conﬁguring the Boot Source ....................................................................................8-3

Conﬁguring Initial Interfaces and Netboot Operation ...............................................8-5

Conﬁguring the Initial IP Synchronous Interface ...............................................8-5

Conﬁguring an Ethernet Interface for Network Booting .....................................8-7

Enabling and Disabling Interfaces with ifconﬁg .................................................8-8

Booting the Router ..........................................................................................................8-9

114088 Rev. A

ix

How the Router Boots ..............................................................................................8-9

Booting ...................................................................................................................8-10

Using the PCMCIA/Floppy Switch ..........................................................................8-12

Booting after Crossnet Shutdown Notiﬁcation (BNX Only) ....................................8-13

Conﬁguring Delayed Boot Services ..............................................................................8-14

Adding Delayed Boot Services to a Router ............................................................8-14

Scheduling Delayed Boot Events ...........................................................................8-15

Managing Delayed Boot Services ..........................................................................8-20

Disabling or Re-enabling Delayed Boot Services on a Router ........................8-20

Disabling or Re-enabling a Delayed Boot Event ..............................................8-20

Modifying Attributes for Scheduled Delayed Boot Events ................................8-21

Deleting Delayed Boot Events .........................................................................8-21

Deleting Delayed Boot Services from the Router ............................................8-21

Restarting a Slot ...........................................................................................................8-22

Restarting After Crossnet Shutdown Notiﬁcation (BNX Only) ................................8-23

Resetting a System or Slot ...........................................................................................8-24

Resetting After Crossnet Shutdown Notiﬁcation (BNX Only) .................................8-28

Running Diagnostics .....................................................................................................8-29

Turning off the DIAG Indicator LED ........................................................................8-32

Displaying the Software Version ...................................................................................8-32

Halting Packet Transfer between Slots .........................................................................8-33

Verifying and Upgrading Software ................................................................................8-33

Validating an Executable File ........................................................................................8-35

Upgrading and Verifying a PROM .................................................................................8-38

Upgrading PROMs Remotely .................................................................................8-39

Determining Current PROM Image Versions .........................................................8-39

Determining the Version of the Current Boot PROM Image ............................8-40

Determining the Version of the Current Diagnostics PROM Image .................8-40

Using the prom Command .....................................................................................8-41

Viewing the Load Addresses and Sizes of Applications ...............................................8-44

Setting the ACE Backplane Type ..................................................................................8-46

Resetting the Date and Time ........................................................................................8-46

Assigning Passwords ....................................................................................................8-48

Enabling and Disabling SecurID Authentication ...........................................................8-50

Enabling SecurID Authentication ...........................................................................8-50

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114088 Rev. A

Disabling SecureID Authentication .........................................................................8-52

Managing SNMP Secure Mode ....................................................................................8-52

Setting the Router to Operate in Secure Mode ......................................................8-53

Setting the Encryption Key .....................................................................................8-54

Resetting the Security Counter ..............................................................................8-54

Customizing Hardware Compression Search Depth ....................................................8-55

Testing Compression and Throughput ...................................................................8-56

WCP Search Depth Attributes ................................................................................8-57

Displaying a Greeting or Notice Before the Login Prompt ............................................8-59

Customizing the Technician Interface Welcome Message ............................................8-59

Recording Console Messages to a File ........................................................................8-60

Enabling Internal Clocking Mode ..................................................................................8-62

Responding to QENET Underﬂow Errors .....................................................................8-62

Monitoring ip Routes .....................................................................................................8-63

Routing Tables ........................................................................................................8-72

Interface Cache ......................................................................................................8-73

Multicast Cache ......................................................................................................8-74

Slot/Internal Cache ................................................................................................8-75

OSPF Link State Database ....................................................................................8-76

Determining Circuit Numbers .................................................................................8-76

Technician Interface Commands and Access Levels ....................................................8-78

Chapter 9

Managing Aliases

Creating and Displaying an Alias ....................................................................................9-2

Inserting Parameters in an Alias ..............................................................................9-3

Inserting Character Strings in an Alias .....................................................................9-5

Debugging Aliases ..........................................................................................................9-7

Deleting an Alias from Memory ......................................................................................9-7

Saving Aliases to a File ..................................................................................................9-8

Loading Aliases from a File ............................................................................................9-9

Debugging with Predeﬁned Aliases ..............................................................................9-10

Appendix A

Using the Bay Networks Router MIB

Overview ........................................................................................................................ A-2

114088 Rev. A

xi

Bay Networks Router MIB Files ..................................................................................... A-7

Compliance with Speciﬁcations ..................................................................................... A-7

Implementation Notes .................................................................................................... A-8

MIB-II Object Deﬁnitions ......................................................................................... A-8

Supported Traps ...................................................................................................... A-9

Unsupported Operations ....................................................................................... A-10

Line Number Attributes ......................................................................................... A-10

Appendix B

Using Out-of-Band Access to Transfer Files

Overview ........................................................................................................................ B-1

About xmodem .............................................................................................................. B-2

The xmodem Command .......................................................................................... B-4

Command Parameters ...................................................................................... B-5

Command Options ............................................................................................ B-5

Filenames ......................................................................................................... B-7

For More Information ............................................................................................... B-7

Implementation Notes .................................................................................................... B-7

File Handling ........................................................................................................... B-8

Error Checking ........................................................................................................ B-8

Canceling a File Transfer ......................................................................................... B-8

Modem Interface Differences .................................................................................. B-8

Viewing xmodem Log Events .................................................................................. B-9

Hardware Conﬁguration ................................................................................................. B-9

Out-of-Band File Transfers from a UNIX Workstation .................................................. B-10

Opening a Connection .......................................................................................... B-10

Transferring Files from Router to UNIX Workstation ............................................. B-10

Transferring Files from UNIX Workstation to Router ............................................. B-13

Out-of-Band File Transfers from a Windows Workstation ............................................ B-17

xmodem and the Bay Networks Communications Terminal Program ................... B-17

Opening Wfterm .................................................................................................... B-18

Checking and Verifying Current Modem Interface Settings ............................ B-19

Initializing the Local Modem .................................................................................. B-21

Using Wfterm Telephone Call Functions ............................................................... B-22

Dialing a Remote Router ....................................................................................... B-22

Logging In to the Router’s Technician Interface .................................................... B-24

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114088 Rev. A

File Transfer Functions .......................................................................................... B-24

Transferring Files from Router to DOS Workstation .............................................. B-25

Transferring Files from DOS Workstation to Router .............................................. B-28

Closing the Connection ......................................................................................... B-30

Quitting Wfterm ..................................................................................................... B-31

Appendix C

Using Syslog Messaging to

Monitor Router Events

Overview ........................................................................................................................C-1

Remote Hosts and Filters ........................................................................................C-4

Polling the Events Log .............................................................................................C-5

Identifying Entity Filters ...........................................................................................C-5

Filtering by Event Number .......................................................................................C-6

Filtering by Event Severity Level .............................................................................C-7

Filtering by Slot Number ..........................................................................................C-7

Mapping Router Event Messages into Syslog Message Format ............................C-8

IP Header .........................................................................................................C-9

UDP Header ...................................................................................................C-10

UDP Data .......................................................................................................C-10

Priority Code ...................................................................................................C-10

Time Sequencing Syslog Messages .....................................................................C-12

Syslog Message Handling (on a Workstation) ......................................................C-12

Conﬁguring Syslogd on a UNIX Workstation ...............................................................C-13

Conﬁguring Syslog on the Router ................................................................................C-15

Task 1: Logging In to the Router’s Technician Interface ........................................C-16

Task 2: Deﬁning a Slot Mask for Syslog on the Router .........................................C-16

Task 3: Creating Syslog on the Router ..................................................................C-16

Task 4: Conﬁguring Syslog Global Attributes ........................................................C-16

Task 5: Adding a Remote Host to the Syslog Host Table ......................................C-17

Task 6: Adding an Entity Filter for a Remote Host .................................................C-18

Task 7: Adding More Hosts or Entity Filters ..........................................................C-22

Task 8: Saving Your Syslog Conﬁguration on the Router ......................................C-22

Task 9. Log Out of the Technician Interface ..........................................................C-22

Managing Syslog on a Router .....................................................................................C-23

Disabling or Re-enabling Syslog on the Router ....................................................C-23

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xiii

Disabling or Re-enabling Syslog Hosts or Filters ..................................................C-24

Deleting Remote Hosts or Entity Filters from the Syslog Conﬁguration ................C-25

Deleting Syslog from the Router ...........................................................................C-25

Example Syslog Conﬁguration ..............................................................................C-26

Syslog Parameter Descriptions ...................................................................................C-28

Global/Group Parameters .....................................................................................C-30

Host Parameters ...................................................................................................C-33

Entity Filter Parameters .........................................................................................C-37

For More Information ...................................................................................................C-47

Index

114088 Rev. A

xv

Figures

Figure 1-1. SecurID Login Procedure and Interface Dialog .......................................1-8

Figure 1-2. SecurID PIN Assignment Procedure and Interface Dialog ......................1-9

Figure 1-3. Technician Interface Welcome Screen ...................................................1-10

Figure 4-1. Sample Dinfo Display ...............................................................................4-6

Figure 4-2. Sample NVFS Directory Listing ...............................................................4-8

Figure 5-1. Mounting a Volume ..................................................................................5-5

Figure 5-2. Sample DOS Directory Listing .................................................................5-9

Figure 8-1. RUIBOOT Date and Time Entry .............................................................8-16

Figure 8-2. RUIBOOT Date and Time Example .......................................................8-18

Figure 8-3. Sample Response to readexe Command ..............................................8-36

Figure A-1. Sample Top-Level Hierarchy of the Bay Networks Router MIB ............... A-3

Figure B-1. Modem Connection ................................................................................. B-9

Figure B-2. Wfterm Icon .......................................................................................... B-18

Figure B-3. The Wfterm Base Program Window ...................................................... B-18

Figure B-4. Accessing the Modem Settings Window ............................................... B-20

Figure B-5. Verifying or Modifying Modem Interface Settings .................................. B-20

Figure B-6. Verifying Successful Modem Initialization ............................................. B-21

Figure B-7. Accessing Wfterm Telephone Call Functions ........................................ B-22

Figure B-8. The Wfterm Dial Command WIndow ..................................................... B-23

Figure B-9. The Wfterm File Transfer Operation Selection Window ......................... B-25

Figure B-10. The Wfterm File to Transfer Window ..................................................... B-27

Figure B-11. The Wfterm Connection Closed Window .............................................. B-30

Figure B-12. Exiting/Quitting the Wfterm Program .................................................... B-31

Figure C-1. Syslog and Syslogd Operation ................................................................C-3

Figure C-2. Router Event Message Filtering for One Host ........................................C-5

Figure C-3. Syslog Message Encapsulation ..............................................................C-9

Figure C-4. Syslog Message Composition ...............................................................C-10

114088 Rev. A

xvii

Tables

Table 4-1. NVFS Commands ....................................................................................4-3

Table 4-2. Router Software Images ..........................................................................4-4

Table 5-1. DOS File Management Commands .........................................................5-3

Table 5-2. DOS File Attributes ................................................................................5-11

Table 5-3. DOS File Attribute Hex Values ...............................................................5-19

Table 8-1. bconﬁg Command Settings ......................................................................8-3

Table 8-2. ifconﬁg Command Settings ......................................................................8-6

Table 8-3. ifconﬁg Settings for an Ethernet Interface ................................................8-7

Table 8-4. Technician Interface Access Levels .......................................................8-78

Table 9-1. Aliases for Debugging Network Problems ..............................................9-10

Table B-1. Xmodem Option Flags ............................................................................ B-6

Table C-1. Syslogd Error Levels .............................................................................C-44

114088 Rev. A

xix

About This Guide

Use this guide if you are responsible for maintaining a Bay Networks™

router or

BNX

®

platform using Bay Networks Technician Interface commands. The guide

provides an overview of the Technician Interface and instructions on how to

• Log in and log out

• Conﬁgure console port parameters

• Use the Technician Interface operating commands

• Manage a nonvolatile ﬁle system and DOS ﬁle system

• Use the Technician Interface to manage events

• Conﬁgure, enable, use, and disable Secure ID user authentication for Telnet

login to the Technician Interface

• Access the Bay Networks MIB

• Perform system administration tasks, such as booting the router, resetting a

slot, and running diagnostics

• Manage aliases

• Use out-of-band access to transfer ﬁles

• Use the router’s Syslog messaging capability to manage event messages on

any UNIX-based network management workstation

Using Technician Interface Software

xx

114088 Rev. A

Audience

Written for network managers and router technicians, this guide assumes that you

have a working knowledge of TCP/IP networking, and some familiarity with

network management principles concerning the MIB, SNMP, system event

messaging, ﬁle system and conﬁguration management. The guide also assumes a

working knowledge of hardware elements commonly used in Bay Networks

routers, for example PROMs, Flash memory cards, and network cables.

Before You Begin

Before using this guide to run Technician Interface commands on a router or BNX

platform, you must

• Install the router or BNX platform

• Use one of the following methods to establish a connection to the router or

BNX platform:

-- Connect the serial port of an ASCII terminal device (for example, a DEC

VT100) directly to the console port of the router or BNX platform.

-- Connect the serial port of a workstation or PC directly to the console port

of the router or BNX platform. (Run ASCII terminal emulation software

on the workstation or PC.)

-- Dial in to the console port of the router or BNX platform from a

workstation or PC running ASCII terminal emulation software. (This

alternative requires one modem locally attached to your workstation or

PC, and another modem locally attached to the console port of the router

or BNX platform you want to access.)

-- Establish a Telnet (in-band) connection to the router or BNX platform.

Note:

In this guide, the term

system

refers to the router system software.

Note:

Before you can access the Technician Interface using Telnet, the router

or BNX platform must have at least one assigned IP address. Although there is

no limit to the number of Telnet connections that you can make to the

Technician Interface, we recommend that you establish no more than one

Telnet session per router or BNX platform.

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