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3M 3900 User manual

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DetectionSystem
Model3900Series
Owner’sManual
Copyright©2008,3M.Allrightsreserved.
3M
™
DetectionSystemModel3900SeriesOwner’sManual.78-8129-3199-2,Rev.A.
3MandTattle-Tapearetrademarksof3M.
Contents
SafetyInformation.............................................................................................................................i
FCC/IndustryCanada/European/AustraliaEMCcompliance............................................................iv
Introduction......................................................................................................................................1
Thegloballeaderinlibrarysystemsproducts....................................................................................1
Whatthismeanstoyou...................................................................................................................1
Trainingyourstaff............................................................................................................................3
Owner’smanual..............................................................................................................................3
Hands-onpractice...........................................................................................................................3
Reviewofyourlibrary’ssecuritypolicies...........................................................................................3
Whattodowhenthealarmsounds...................................................................................................4
Alarmlog........................................................................................................................................4
Howthesystemworks......................................................................................................................5
Systemconfigurations......................................................................................................................7
Models3901and3902....................................................................................................................7
Models3911and3912.....................................................................................................................8
Machinecharacteristics....................................................................................................................9
Physicalspecifications.....................................................................................................................9
Construction...................................................................................................................................9
Powerrequirements........................................................................................................................9
Environmentalrequirements(operation).........................................................................................10
Environmentalrequirements(storage)............................................................................................10
Detectionzone..............................................................................................................................10
Indicators......................................................................................................................................10
Alarmoutputs.................................................................................................................................11
CleaningInstructions.....................................................................................................................13
Latticeandbase............................................................................................................................13
Photocelllensandreflector............................................................................................................13
SystemOperation...........................................................................................................................15
Turningyoursystemonandoff......................................................................................................15
Verifyingsystemoperation.............................................................................................................15
Fusereplacement.........................................................................................................................15
Solvingproblems............................................................................................................................17
Warranty.........................................................................................................................................19
Detectionsystemalarmlog............................................................................................................21
3MService......................................................................................................................................23
Systeminformation........................................................................................................................23
3MServicephonenumbers...........................................................................................................23
Copyright©2008,3M.Allrightsreserved.
i
Contents
ii
Copyright©2008,3M.Allrightsreserved.
SafetyInformation
Read,understand,andfollowallsafetyinformationcontainedintheseinstructionspriortousingyour3M
TM
DetectionSystemModel3900Series.Retaintheseinstructionsforfuturereference.
Intendeduse
Thesystemisintendedforuseindetectingbooksandothermediaitemsthathavenotbeencheckedoutbylibrary
patrons.Thesystemistypicallyplacedattheexitpointofalibrarysuchthatpatronsmustwalkthroughitwhen
exitingthebuildingorfacilityandprovidesanaudioandvisualalarmifuncheckedmaterialsaredetected.
ThesystemmustbeinstalledasspecifiedintheArchitect’s/Contractor’sInformationPackage3MDetectionSystem
Model3900Series(documentnumber78–8129–3084–6)andisintendedforuseinanindoorlibraryenvironment.
Ithasnotbeenevaluatedforotherusesorlocations.
Explanationofsignalwordconsequences
WARNING
Indicatesapotentiallyhazardoussituation,which,ifnotavoided,could
resultindeathorseriousinjuryand/orpropertydamage.
CAUTION
Indicatesapotentiallyhazardoussituation,which,ifnotavoided,mayresult
inminorormoderateinjuryand/orpropertydamage.
Explanationofproductsafetylabelsymbols
Attention:Readaccompanyingdocumentation
Highvoltage.
Powermustbe
disconnected
beforeservicing.
Disconnectpowerbeforeservicing.Unit
containshighvoltageelectricalcircuitsthat
mustbedischargedandcheckedforvoltage
priortoservicing.Serviceshouldbeperformed
onlyby3Mfactorytrainedservicepersonnel.
ServicePersonnelW arning
DANGER
Riskofelectricshock
Copyright©2008, 3M.Allrightsreserved.
i
SafetyInformation
Safetymessages
WARNING
Toreducetherisksassociatedwithhazardousvoltage:
•Donotusetheproductifthecase,covers,orpowercordaredamaged.
•Donotattempttomodify,service,orrepair—nouserserviceablepartsinside—contact3MServiceforrepair.
CAUTION
Toreducetherisksassociatedwithenvironmentalcontaminationfromcircuitboardscontaining
lead-bearingsolder:
•Attheendofservicelife,disposeoftheproductinaccordancewithfederal,state,andlocalrequirements.
ii
Copyright©2008,3M.Allrightsreserved.
SafetyInformation
Safetylabels
Severalsafetylabelsareattachedtothe3MDetectionSystem.Asshowninthefollowingfigure,theselabelsprovide
warningsandcautionsalertingtechnicianstopotentialelectricalandphysicalhazards.
3900GrSafetyLabelLocations
I.T.E.
LISTED
4P24
N1108
3
Model 3901BC
100 - 120V~/ 200 - 240V~
50/60 Hz
1,6 A
3M Library Systems
St. Paul, Minnesota 55144 Made in USA
S/N: 391XXXXX
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received,
including interference that may cause undesired
operation.
This Class A digital apparatus complies with
Canadian ICES-003.
Cet appareil numérique de la classe A est conforme
à la norme NMB-003 du Canada.
Highvoltage.
Powermustbe
disconnected
beforeservicing.
Disconnectpowerbeforeservicing.Unit
containshighvoltageelectricalcircuitsthat
mustbedischargedandcheckedforvoltage
priortoservicing.Serviceshouldbeperformed
onlyby3Mfactorytrainedservicepersonnel.
ServicePersonnelW arning
DANGER
Figure1Safetylabellocations
Copyright©2008, 3M.Allrightsreserved.
iii
FCC/IndustryCanada/European/AustraliaEMC
compliance
FCCradiofrequencyrulesandregulations
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassAdigitaldevice,pursuanttoPart15
oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferencewhenthe
equipmentisoperatedinacommercialenvironment.Thisequipmentgenerates,uses,andcanemitradiatedradio
frequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructionmanual,maycauseharmful
interferencetoradiocommunications.Operationofthisequipmentinaresidentialareaislikelytocauseharmful
interferenceinwhichcasetheuserwillberequiredtocorrecttheinterferenceathisownexpense.
IndustryCanadaradiofrequencyrulesandregulations
ThisClassAdigitalapparatuscomplieswithCanadianICES-003.
CetappareilnumériquedelaclasseAestconformeàlanormeNMB-003duCanada.
Australia
ThisunitcomplieswiththeEMCrequirementsforAustralia.
N1108
Agencyapprovals
•ULandULClisted
•CEandCBcertification
iv
Copyright©2008,3M.Allrightsreserved.
Introduction
Thegloballeaderinlibrarysystemsproducts
3Mpioneeredtheconceptofelectronicprotectionoflibrarymaterialsmorethan39yearsago.Wearestillleadingtheway.
Today,thousandsoflibrariesaroundtheworlduse3Mdetectionsystemstoprotecttheirvaluablecollections,andmore
librariestrust3Mthanallotherlibrarydetectionsystemscombined.
Whatthismeanstoyou
Fromthebest-trainedfieldserviceorganizationtoourtechnicalservicegroupandcustomersupportstaff,wearecommitted
toprovidingyouwiththesupportyourequiretohelpensureyoursatisfaction.
Thesystemhasbeendesignedtodetecttheunauthorizedremovalofmaterialsconcealedwithinbookbags,briefcases,or
underclothing.Whilea100%electronicnetdoesnotexist,thesystemprovideseffectiveprotectionandsignificantreduction
inthelossoflibrarymaterials.
Withalittleattentionandcare,yoursystemshouldprovideyouwithmanyyearsofserviceandhelptoprotectyourlibrary
againstthousandsofdollarsinlosses.Callourtoll-free800numberanytimeofthedayornightforservice,toordersupplies,
ortoleavemessagesforyoursalesrepresentativeat1-800-328-0067.
Copyright©2008.3M.Allrightsreserved.
1
Introduction
2
Copyright©2008.3M.Allrightsreserved.
Trainingyourstaff
Akeyelementofanymedialosspreventioneffortisasuccessfulstafftrainingprogram.Yoursystemwillbemuchmore
effectivewiththeactivecooperationandparticipationofyourentirelibrarystaff.Werecommendthatyouperiodically
conductformaltrainingsessions,includingthefollowingelementstoensureitssuccess:
•Reviewingtheowner’smanual
•Practicetaggingmaterialswith3M™Tattle-Tape™SecurityStrips.
•Reviewingyourlibrary’ssecuritypolicies
•Reviewinghowtorespondwhenthealarmsounds
•Usingthesystemalarmlog
•Addressingpatronconcerns
Owner’smanual
Thismanualcontainstheinformationnecessarytooperateyour3MDetectionSystem,aswellassupplementalinformation
onhandlingalarms,orderingsupplies,andtrainingyourstaff.Italsocontainsimportantinformationaboutsecuritystrips
andcirculationaccessories.
Librarypersonnelshouldbefamiliarwiththemanualandwheretolocateitsotheycanrefertoitwhennecessary.
Hands-onpractice
Afterreviewingthismanual,yourstaffwillbenefitfromactualhands-onexperiencewiththedetectionsystemproductsthey
areexpectedtouse.Wesuggestyoustartbydemonstratingthepropertechniquesforeachstrippingprocedure.Y oumay
wishtoconducttheactualpracticeasfollows:
1.Makesurethatalltheother3MLibrarySystemsproductsareinstalledandfunctional.
2.LeteachstaffmemberpracticeinstallingTattle-Tapesecuritystripsandmarkersonlibraryitems.
3.Leteachstaffmemberpracticesensitizinganddesensitizingmaterials.
Reviewofyourlibrary’ssecuritypolicies
Beforepracticinghowtorespondtoalarms,staffshouldbefamiliarwiththelibrary’ssecuritypoliciesastheyrelatetotheftof
materials.Tohelpstaffstayinformedofsecuritymeasures,yourpolicyshouldbeinwritingandkeptwithyourtrainingkit
alongwithanyotherproceduresyoufollow.
Itisparticularlyimportantforstaffmemberstoknowwhatproceduresthelibraryfollowswhentheftissuspectedorwhenit
isnecessarytocontactalocallawenforcementagency.
Acriticalphaseofstafftrainingconcernstheproperstepstotakewhenthesecuritysystemalarmsounds.Thevalueoftact
andcourtesywhenhandlingthisdelicatesituationcannotbeoveremphasized.Yourstaffmembersshouldreceiveasmuch
preparationaspossibletomakethemfeelcomfortable.Withthepropertraining,yourstaffwillbemorelikelytoeffectively
dealwithpatronswhoactivatethealarm.
Copyright©2008.3M.Allrightsreserved.
3
Trainingyourstaff
Whattodowhenthealarmsounds
Thefollowingstepsaresuggestedproceduresonly.Werecommendthatallstaffdevelopacompleteunderstandingofthe
library’spoliciesandfollowthemasdirected.Theresponseshouldbeconsistentforallpatronscaughtinanalarm.Itisalso
importantthatstaffbecomefamiliarwithstateandlocallawsgoverningpatrons’rightsandresponsibilities.
3Mofferstheseguidelines:
Respondingtoalarmsisasensitivesituationbutcanbehandledconfidentlyandeffectivelyaslongasyourlibraryhas
establishedproceduresandyourstaffmembersarefullytrainedinfollowingthem.
First,don’tpanic.Remaincalmandcourteous.Youcan’tbepositivethatthepersonwhotriggeredthealarmisstealing.Never
accuseanyoneoftheftbyword,byfacialexpression,orbytoneofvoice.Thealarmmayhavebeentriggeredaccidentally,
soalwaysrespondinapositive,non-threateningmanner.
AlarmScenario1
Thelibrarystaffdoesnotdesensitizeataggeditemwhencheckingoutthepatron’ smaterials,orthepatronaccidentally
removesmarkedmaterialsfromthelibrary.
Afteraskingthepatrontoreturntothecounter,atypicalresponsemightbe,"Excuseme,didIforgettocheckoutoneofyour
items?"or"Didyouperhapspickuponeofthelibrary’sbookswithyourownthings?”Thesearecourteousquestions,and
theydon’taccusethepatronoftheft.Besuretosmileandaskthequestionsinafriendly,non-threateningmanner.
Processanddesensitizeallitemsagain.Ifyoudiscoveranitemthathasn’tbeenproperlycheckedout,neveraccusethepatron
ofstealing.Simplyactasiftheerrorwasanoversight—itmorethanlikelywas.Ifthepatroncausesthealarmtosoundagain,
followthepolicythatyourlibraryhasestablishedforpossibletheftofmaterials.
AlarmScenario2
Apatrondenieshavinganylibrarymaterialsorrunsoutofthelibraryaftersoundingthealarm.
Followyourlibrary’spolicyfortheft.
Unwantedalarms
Yourdetectionsystemisvirtuallyfreeoffalsealarms.Occasionallyyoursystemmayalarmandyourstaffmayfindthatthe
patrondoesnothaveunauthorizedlibrarymaterials.Unwantedalarmsmaybecausedbyactivestripsonitemscarriedinto
thelibrarysuchasbooksfromanotherlibrary.
Unwantedalarmsaregenerallyinfrequentandwillvarydependingonthepatronsandtheproximityofyourlibrarytofacilities
thatarereleasingitemscontainingsecuritystrips.Becauseitisnotpossibletodistinguishbetweenunwantedalarmsand
alarmswithpotentialitemloss,allresponsestoalarmsmustbeconsistentandfollowyourmanagementpolicies.Ifpatronssee
noresponsetoalarms,thesystembecomeslesseffective.Whenyoudecidethatasecuritystriponanitemfromoutsideyour
librarycausedanalarm,followthesesteps:
1.Explaintheproblemtothepatron.
2.Verifythatallofthepatron’slibrarymaterialsareproperlycheckedout.
3.Allowthepatrontoexitthelibrary.
Manypatronswilllearnfromtheexperienceandwillnotcarryitemsthatmaycausealarmsintothelibrary.
Alarmlog
Thealarmlogisusedtokeeparecordofdetailsinvolvingalarmsthatoccur.SeeDetectionsystemalarmlogonpage21.For
eachalarm,recordtheinformationonthelog.Keepingthislogup-to-dateprovidesakeytoolformonitoringsystemactivity.
Anup-to-datealarmlogprovidesusefulinformationforlibrarymanagementandyour3Mservicerepresentative.
4
Copyright©2008.3M.Allrightsreserved.
Howthesystemworks
Your3Mdetectionsystemconsistsofseveralcomponents,whichincludeTattle-Tapesecuritystrips,circulationaccessories,
andthedetectionsystem.
ThekeytotheeffectivenessofyoursystemisprotectingyourmaterialswithTattle-Tapesecuritystrips.Onlywhenmaterials
areprotectedcanyourdetectionsystemdetectsomeonetryingtoleaveyourlibrarywithoutproperlycheckingoutitems.
Theprimaryzoneofdetectionbetweentwolatticesextendsfrom6in.[15cm]abovethesurfaceofthefloorto72inches
[1,82m]abovethefloor.Theelectroniccoverageinthisareaisnot100%anditwillvarywiththeoptionsyouhaveandthe
typeof3Msecuritystrips/markersyouuse.However,therateofdetectionfrom6in.[15cm]abovethesurfaceofthefloorto
72inches[1,82m]abovetheflooriseffectivetodeterthelossofprotectedmaterials.
Checkingoutmaterialsisaccomplishedusingdesensitizersto“turnoff”thestripswhileresensitizersareusedto“turnon”the
stripswhenmaterialsarereturnedtothelibrary.Thisallowsforfullcirculationofalllibrarymaterials.
The3Mdetectionsystemsaredesignedtodetectsensitized3MTattle-Tapesecuritystripsandthensoundanalarm,thus
preventingunauthorizedremovaloflibrarymaterials.
Itisthissimple:
•Markthematerials.
•Circulatethematerialsusingdesensitizersandresensitizers.
•Listenforthedetectionsystemalarmtosoundwhenunauthorizedremovalofmaterialsoccurs.Itisalsoimportantto
watchforsuspiciousactionssuchasholdingmaterialsabovetheheadormovingitemsaroundthelatticeswhenpassing
throughthedetectionsystem.
3Moffersseveralmodelsofdetectionsystemstomeetyourlibrary’sneeds.Seethenextsectionfordetailsonthemodels
youmayhave.
Copyright©2008.3M.Allrightsreserved.
5
Howthesystemworks
6
Copyright©2008.3M.Allrightsreserved.
Systemconfigurations
The3MDetectionSystemModel3900seriesconsistsoffourmodels:3901,3902,3911,and3912.Thefollowingillustrations
showtheburiedcablemountingoption.Othermountingoptionsincludedirectmountingwiththeconnectingcablesrouted
undereitheranarrowthresholdorawidebaseplate.Allmodelsfunctionidentically;theonlydifferencebetweenModels
3901and3902andModels3911and3912iscosmetic.
Models3901and3902
Models3901and3902havesolidpanelsonthelattices.Model3901hasasinglecorridor,whereasModel3902hastwo
corridors.
Fuses&voltage
selector
Keyswitch
Power
receptacle
Electronics
enclosure
Power
receptacle
Power
cord
Photocell
Alarm
Alarmlights
A
B
Fuses&voltage
selector
Photocell
Alarmlights
A
B
C
Power
cord
3900GrCorridorOverviewwithSolidPanels
Counter
Alarm
Model3901single-corridorsystem
Model3902dual-corridorsystem
Counter
Single-corridorsystem
Dual-corridorsystem
Copyright©2008.3M.Allrightsreserved.
7
Systemconfigurations
Models3911and3912
Models3911and3912havewindowedpanelsonthelattices.Model3911hasasinglecorridor,whereasModel3912
hastwocorridors.
Fuses&voltage
selector
Keyswitch
Power
receptacle
Electronics
enclosure
Power
receptacle
Power
cord
Photocell
Alarm
Alarmlights
A
B
Fuses&voltage
selector
Photocell
Alarmlights
A
B
C
Power
cord
3900GrCorridorOverviewwithPanels
Counter
Alarm
Model391 1single-corridorsystem
Model3912dual-corridorsystem
Counter
Single-corridorsystem
Dual-corridorsystem
8
Copyright©2008.3M.Allrightsreserved.
Machinecharacteristics
Physicalspecifications
Single-corridorsystem(2lattices)
Shippingsize
(includingpallet)
Machinesize
Height:29inches[737mm]Height:71.7inches[1820mm]
Width:33inches[838mm]Width:47.1inches[1197mm]
Depth:75inches[1905mm]Depth:28.9inches[733mm]
Weight:270lbs.[122kg]Weight:230lbs.[104kg]
Corridorwidth:36inches[914mm]fornewinstallationor34inches[864mm]forupgradefromModel3500
Dual-corridorsystem(3lattices)
Shippingsize
(includingpallet)
Machinesize
Height:36inches[914mm]Height:71.7inches[1820mm]
Width:33inches[838mm]Width:88.8inches[2256mm]
Depth:75inches[1905mm]Depth:28.9inches[733mm]
Weight:367lbs.[166kg]Weight:330lbs.[150kg]
Corridorwidth:36inches[914mm]fornewinstallationor34inches[864mm]forupgradefromModel3500
Construction
Thedetectionsystemisanchoredtothefloorandhasthedurabilitytowithstandtypicallibraryorbookstoretraffic.Both
single-anddual-corridorsystemscanbeinstalledonmountingfeet(thresholdorburiedcable)oronabaseplate.
Powerrequirements
Adedicatedpowerlineisrecommendedbutnotrequired.
Voltage
100/120/220/240V AC50or60Hz
Amperes
2.0A@100/120V ACor1.0A@220/240V AC
Maximumcurrentdraw
forallsystems
•110/120V AC:500mA
•200/240V AC:250mA
Copyright©2008.3M.Allrightsreserved.
9
Machinecharacteristics
WARNING
Toreducetherisksassociatedwithhazardousvoltage:
•Donotusetheproductifthecase,covers,orpowercordaredamaged.
•Donotattempttomodify,service,orrepair—nouserserviceablepartsinside—contact3MServiceforrepair.
Environmentalrequirements(operation)
Typicalambienttemperaturerange:32°F–122°F[0°C–50°C]
Humidity:0%to85%relativehumidity,non-condensing
Environmentalrequirements(storage)
Typicalambienttemperaturerange:–40°F–131°F[–40°C–55°C]
Humidity:0%to85%relativehumidity,non-condensing
Detectionzone
Theprimaryzoneofdetectionbetweentwolatticesextends6in.[15cm]abovethesurfaceofthefloorto72in.[1,82m]
abovethefloor.Theelectroniccoverageinthiszoneisnot100%,buttherateofdetectioniseffectivetodeterthelossof
protectedmaterials.Itisimportanttowatchforsuspiciousactionssuchasholdingmaterialsaboveoroutsidethelattices
whenpassingthroughthesystem.
Indicators
TypeDescription
Patroncounter
Indicatesthenumberofpatronspassingthroughthesystem.
PowerindicatorRedLEDindicatespoweron.
Alarm/InhibitLEDisnormallygreen.ConstantyellowindicatesInhibit,flashingyellowindicatesanAlarm.
Latticealarmlights
Audiblealarm
IndicatesanAlarm.
10
Copyright©2008.3M.Allrightsreserved.
Machinecharacteristics
Alarmoutputs
Visual
Visualalarmindicatorlightsarelocatedontopofeachlattice.Ifthelightsareon,analarmconditionhas
occurred.
Audio
AnaudiblealarmspeakerismountedonlatticeBorC.Alarmvolumeisadjustable.
Copyright©2008.3M.Allrightsreserved.
11
Machinecharacteristics
12
Copyright©2008.3M.Allrightsreserved.
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