Merco Products Visual Holding Cabinet Touchscreen Menu Creation Owner Instruction Manual

Brand: Merco Products

Model: Visual Holding Cabinet Touchscreen Menu Creation

Type: Owner Instruction Manual

This manual is also suitable for

Merco Visual Holding Cabinet Touchscreen Menu Creation

Merco Products Visual Holding Cabinet Touchscreen Menu Creation lets you create custom menus for your MercoMax Visual Holding Cabinets. With this web-based application, you can:

Add food items to menu configurations
Create product groups
Assign products to day parts and zones in the cabinet
Configure cabinet settings such as font size, language, and UI type
Export menu files for loading onto the cabinet

This device can help you streamline your kitchen operations and improve food safety by ensuring that food is held at the correct temperature and for the correct amount of time.

Merco Products Visual Holding Cabinet Touchscreen Menu Creation lets you create custom menus for your MercoMax Visual Holding Cabinets. With this web-based application, you can:

Add food items to menu configurations
Create product groups
Assign products to day parts and zones in the cabinet
Configure cabinet settings such as font size, language, and UI type
Export menu files for loading onto the cabinet

This device can help you streamline your kitchen operations and improve food safety by ensuring that food is held at the correct temperature and for the correct amount of time.

Visual Holding/Kitchenconnect

Internet-Based Software Instructions

This manual is updated as new information and models are released. Visit our website for the latest manual.

Serving Quality on Demand

*8197637*

2/15/2019

Original Instructions

Part Number: MER_IOM_8197637 02/2019

Section 1

General Information

Software Requirements ..................................................................................................1-1

Section 2

Software

Software Access, Navigation, Loading Configurations ................................................2-1

Section 3

Software Interface

Annotated Home Screen .................................................................................................3-1

Annotated Product Details .............................................................................................3-2

Annotated Product Group Details .................................................................................3-3

Annotated Tray Assignment Screen ..............................................................................3-4

Section 4

Configuring Cabinets

Loading Configurations on Cabinet ..............................................................................4-1

Section 5

Adding Items

Adding Food Items to Menu Configurations .................................................................5-1

Section 6

Making Product Groups

Building Product Groups ................................................................................................6-1

Appendices

Software Shortcuts and Hints ....................................................................................... A-1

Table of Contents

1-1

Program Use

These instructions are a guide to using a Web-based

application that produces menu configuration files for

MercoMax Visual Holding Cabinets. The application is

accessible on the Internet. See Section 2.

There are similar instructions (8197470) for the MercoMax

PHU cabinets. The instructions are available at the Merco

Web site.

This site is compatible with OS Windows XP or greater. (Not

recommended for use with iOS systems at this time.)

NOTE: Instructions for accessing the software on the Web

and populating cabinets are found in Section 2.

Annotated views of the software interface are in Section 3:

• Home Page: Section 3, page 3-1

• Product Details: Section 3, page 3-2

• Product Groups: Section 3, page 3-3

• Tray Assignments: Section 3, page 3-4

Section 1

General Information

Tech Service

800-392-7770

2-1

1 https://www.welbiltdigital.com

Launch by logging in at https://www.welbiltdigital.com/

Enter email address and password

or register if not a current user.

Registration requires an email address and a user-

created password. A confirmation email,

which may go into the Clutter or junk mail folder, is

sent after registration and must be acknowledged

to complete the registration and gain access.

2 Software opens on the Store Management page.

Click only the the Menu Creation Tab. The others,

shown grayed out here, are for subscribers

to a Welbilt IoT service.

3 Click Merco Holding Cabinets from the

brands selection dashboard. And then click

Visual Holding Cabinets on the Product pop-up

4 The Products Details page opens. Product are added or

their parameters edited here. Product Group and

Tray Assignment tabs are also accessible from this page.

See Section Three for Annotated Views of the Products

Details and Tray Assignments screens.

5 The Products Group page allows items with the

same holding parameters (holding temperatures,

lid type and pan size) to be grouped. This allows

swapping items, identified as grouped products

with dots under the item name, with a swipe across the

cabinet’s touchscreen.

This is an optional step, which allows ease of cabinet

use, but is not required when configuring a cabinet.

Section 2

Software Access, Navigating Interface, Configuring Cabinet

Note: Loading menu

items on the cabinet

is a two-part process.

The cabinet’s tray

arrangements are

assembled with these

instructions. The menus

are loaded on the cabinet

in Section 4.

2-2

Section 2

6 The tray assignment is where the cabinet is named,

products are assigned to Day Parts (groups by serving

times such as Breakfast, Lunch/ Dinner) and to

zones in the cabinet.

See the annotated view of the Tray Assignment graphic for

instructions on naming the cabinet (Page 3-4).

Follow these instructions

to set up Day Parts and save the file.

Use the Day Part pulldown to set the cabinet for

Lunch/Dinner or Breakfast product holding.

Use the pulldown menus at each

zone position to populate the cabinet with items.

Choose the desired item from the pulldown on the left

side. That sets the temperature for the zone and limits

the selection for the remaining positions in the zone to

products with the same holding temperature.

Press Save at the bottom of the graphic.

• See annotated view of Tray Assignment on Page 3-4.

7 Change the Day Part setting and

repeat the steps to populate the cabinet for another

Day Part (Breakfast, Lunch/Dinner) menu.

Press Save after each Day Part is completed.

8 With the cabinet configured, Press the Export Menu

File button and navigate to the Download folder.

9 Transfer the file to the root of a flash drive. Ensure all

non-VHC files in the flash drive are in folders. Up

to 20 VHC menu files can be held in the flash drive.

See Section 4 to load the menu on the cabinet.

NOTE: Products in adjacent

slots must have the same

holding parameters.

3-1

This is the Home Page of the software.

The software opens on this page. Features in the left pane (grayed out here) are for subscribers to a Welbilt IoT

service and not covered here. The Menu Creation button, used for naming and populating a cabinet, is covered.

Section 3

Software Interface

3-2

Section 3

Menu Creation. This is the first tab on Menu Creation, Product Details

1 Product Details: Use this screen to add menu items and their holding parameters or edit holding parameters for

existing products. See page 5-1 for instructions for adding a product.

2 Product Group Details: Use this tab to create product groups, which are menu items grouped by temperature,

pan size and lid type. This feature is covered on page 6-1. Products in a group are easily scrolled to on the cabinet

touchscreen.

3 Tray Assignments: Use this tab to name the cabinet and configure the Day Parts. It is covered on page 3-4.

4 Product Name: Name assigned the product in the default menu or when the product was manually added.

5 Holding Time: The total time the product can be held in the cabinet.

6 Warning Time: The number of minutes prior to the expiration of the product that the cabinet warns to cook more.

7 Shelf Temperature: Setpoint temperature for the zone holding the product. Adjacent products must have the same

holding temperature.

8 Lid Type: The type of seal that goes above the product: none, vented or solid.

9 Bottom Type: The type of bottom in the tray holding the product, Normal = none; False = trivet.

10 Pan Size: The size of the pan holding the product: 1, 2, or 3

11 Action: Column where editing or disposal choices are made

12 Pencil Icon: Choose to edit parameters.

13 Trash Can Icon: Choose to eliminate item.

14 Add Product: Press to add a new product to the cabinet . Covered on Page 5-1

15 Restore Default Menus: Press to restore factory menu load and eliminate manually added items

3-3

Section 3

This is the second tab on Menu Creation, Product Group Details

1 Group Name: Name assigned to the product group. Product groups have the same holding temperature, pan size

and lid type. Creating Product Groups is described on Page 6-1.

2 Shelf Temperature: Holding temperature for the product group.

3 Lid type: Lid type needed for product group.

4 Pan Size: Pan size needed for product group.

5 Action: Edit or delete product group

6 Add Product Group: Press to create new product group. Adding a product group is described on page 6-1.

3-4

Section 3

This is the third tab on Menu Creation, Tray Assignments

1 Tray Configurations: This lists the maximum number of cabinets (10) and is not directly editable. It assumes the

name of the adjacent Select Configuration Name field when that field is edited.

2 Select Configuration Name: This is an editable field. Store management can name the cabinet, for example, in a

way that identifies its placement in the restaurant. This changes the adjacent displayed Tray Configuration field to

the new name and the new name is attached to the menu’s file name exported for loading on the store cabinet.

3 Use First: Enable or disable feature that allows the cabinet to identify, when holding two of more of the same

products, the position with the least remaining holding time.

4 Font Size: Sets size of type on cabinet displays.

5 Language: Choose language for cabinet’s displays.

6 Save Configuration: Press to save the cabinet’s name and other parameters.

7 Cabinet Size: Choose size — shelf/row — configuration to match the cabinet to be programmed. Menu files are

cabinet-size specific. For example, files created for a 2x4 cabinet, won’t load on other cabinet sizes.

8 UI Type: Matches the orientation of the controller shown on the software interface with the cabinet size being

configured. This choice is fixed, in most instances, when the cabinet size is chosen. It has no effect on programming.

9Day Part: The time of day or meal the cabinet is being configured for: Breakfast, Lunch/Dinner

10 Copy From: Displays a Day Part to copy.

11 Copy: Press to populate the cabinet’s zones with the products from the Day Part in the Copy From field. See further

explanation of feature on page A-1.

12 Menu Pulldown: Extend to view products for the slot in question.

13 Zone Identifier: Name of the heated zone in the cabinet.

14-15 Pan Size and Lid Type: Parameters established on the Product Details page.

16 Controller: Touchscreen controller

17 Export Menu File: Press to export menu file for loading onto cabinet. See exporting and loading files on pages 2-2

and 4-1.

4-1

Section 4

Loading Configurations on Cabinet

1 Start cabinet and allow cabinet’s displays

to reach preheat, alternating with

product names. Ensure no zones are timing

product.

2 Insert flash drive with menu configurations

into the USB port.

3 Press the Home icon on the touchscreen.

Press the USB icon.

4 Press the Lock icon.

Enter the Tech Code: 159357

Press the Checkmark.

5 Touchscreen displays menu files in flash drive.

Select the menu file for the cabinet being

programmed.

Press the Checkmark.

Menu file imported is displayed.

Press Close button

6 Remove flash drive

Cabinet will assume configuration of the loaded file.

NOTE: Menu files are

cabinet-size specific. Files

won’t load on a mismatched

cabinet.

5-1

Section 5

Adding Menu Items

1 Product Name: Enter name, up to 32 characters, that will be shown on the Products Detail page.

2 Holding Time: Enter time, in hours, minutes and seconds, product can be held

Warning Time: Enter time, in hours, minutes and seconds, the cabinet should alarm prior to product’s

expiration. .

4 *Shelf Temperature: Enter temperature, between150-250°F, for the shelf setpoint. Choose a

temperature that’s compatible with other products.

5 Lid Type: Choose lid type for product: None, Solid, Vented.

6 Bottom Type: Choose style of bottom insert for holding tray: Normal, False. Normal is none; False is a

raised trivet bottom.

7 Pan Size: Choose size of pan the product is to be held in: 1,2,3. Size equals number of zone positions

the pan will occupy.

8 Reset: Clear fields of entries.

9 Add Product: Press to add product to menu selection for cabinet.

Press the Add Menu Item button on the Products Detail page (see inset) to open the Add Menu Item

dialog box. Press the adjacent Restore Default Menus to restore the cabinet to its factory default menu

setting. Follow the steps below to enter the data for a new product. The cabinet can hold 100 items,

which can be products or groups. For example, 90 products and 10 groups.

* New products must have the

same holding temperatures as

existing products they are to

share a zone with.

6-1

Section 6

Adding Product Groups

1 Product Group Name: Enter name, up to 32 characters, that will be shown on the Products Detail

page.

2 *All Products Choose the first of the products you want to create a group with. All items in the group

have to have the same holding parameters: temperature, pan size and lid type.

>>: Press to move the product into the Group Products field. Non-compatible products will become red

in the All Products field. Compatible products will remain black. Highlight items in the All Products field

and move them to the Group Products field with the >> button. Highlight and remove items with the

<< button. .

4 Group Products: Holds the grouped products as they are assembled.

5 Add Product Group: With the group assembled in the Group Products field, press this button to make

the group available in the software and on the cabinet..

6 Reset: Press to reset All Product Group fields.

Grouped products must have

the same holding temperatures,

pan size and lid.

A-1

Appendix A

Software Shortcuts, Hints

1 The sign-on for the software interface is unique.

Each user can have up to 10 named cabinet

configurations saved on the site. The

configurations don’t have to be rebuilt at

each sign on.

2 The Copy From feature allows

pre-configured Day Parts to

be copied and moved to a Day Part that requires

revision with the same or a very similar configuration.

Select the Day Part that is to

be populated. Select the Day

Part to be copied in the Copy From pulldown.

Press Copy. Change the few items necessary

to complete the new Day Part.

3 Give menu files meaningful names, including

cabinet size, to ease configuring cabinets. Up to 20

files can be kept on a flash drive.

Part Number: MER_IOM_8197637 2/2019

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Serving Quality on Demand

Merco Products Visual Holding Cabinet Touchscreen Menu Creation Owner Instruction Manual

Brand: Merco Products

Model: Visual Holding Cabinet Touchscreen Menu Creation

Type: Owner Instruction Manual

This manual is also suitable for

Merco Visual Holding Cabinet Touchscreen Menu Creation

Merco Products Visual Holding Cabinet Touchscreen Menu Creation lets you create custom menus for your MercoMax Visual Holding Cabinets. With this web-based application, you can:

Add food items to menu configurations
Create product groups
Assign products to day parts and zones in the cabinet
Configure cabinet settings such as font size, language, and UI type
Export menu files for loading onto the cabinet

This device can help you streamline your kitchen operations and improve food safety by ensuring that food is held at the correct temperature and for the correct amount of time.

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