Verizon Diagnostics for Managed WAN LAN Services User manual

Verizon
Brand
Verizon
Model
Diagnostics for Managed WAN LAN Services
Type
User manual

Verizon Diagnostics for Managed WAN LAN Services is a feature-rich solution that enables proactive monitoring, rapid fault isolation, and quick resolution of network issues. It offers comprehensive visibility into your network, allowing you to identify potential problems before they impact your business operations. With its advanced analytics and reporting capabilities, you can gain valuable insights into network performance, optimize resource allocation, and make data-driven decisions to enhance network efficiency.

Verizon Diagnostics for Managed WAN LAN Services is a feature-rich solution that enables proactive monitoring, rapid fault isolation, and quick resolution of network issues. It offers comprehensive visibility into your network, allowing you to identify potential problems before they impact your business operations. With its advanced analytics and reporting capabilities, you can gain valuable insights into network performance, optimize resource allocation, and make data-driven decisions to enhance network efficiency.

Verizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.
Document ID: VZK047895
Verizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.
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Verizon Public
Verizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.
Verizon Public
Verizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.
Verizon Public
Verizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.
Verizon Public
Customer’s service desk
Field Operations
Customer
TT System
Automated Network
Testing
Trouble
Ticketing
Change
Mgmt.
Field Resource
Mgmt.
Event Collection
System
Automation
Engine
LEC/PTT
TT System
Circuit / Equip.
Inventory Databases LEC / PTT
LEC PTT
Network event
Verizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.
Verizon Public
Verizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.
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Verizon Public
Verizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.
INTEGRATED TEST
SYSTEM (ITS)
WAN access
When the Router/Interface is down
an alarm is generated that starts the
automated testing phase by ITS
Verizon Public
Verizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.
INTEGRATED TEST
SYSTEM (ITS)
WAN access
When the Router/Interface is down
an alarm is generated that starts the
automated testing phase by ITS
Verizon Public
Verizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.
WAN access
COMMAND
FACTORY
OOB MODEM
1
2
1
2
3
Verizon Public
Verizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.
WAN access
COMMAND
FACTORY
1
2
3
2
1
Verizon Public
Verizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.
Proactive Incident ticket on hold
for 45 minutes
MONITORING
SERVER
AUTOMATION
PLATFORM
(IMPACT)
WAN access
TROUBLE
TICKETING
(ETMS)
Alarm as result of an
interruption in the service
Verizon Public
Verizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.
Proactive Incident ticket on hold
for 12 hours
MONITORING
SERVER
AUTOMATION
PLATFORM
(IMPACT)
WAN access
TROUBLE
TICKETING
(ETMS)
Alarm on Router LAN interface
triggers proactive ticket
Verizon Public
Verizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.
MONITORING
SERVER
AUTOMATION
PLATFORM
(IMPACT)
TROUBLE
TICKETING
(ETMS)
PRIMARY ROUTER
BACKUP ROUTER
ACCESS CIRCUIT 1
ACCESS CIRCUIT 2
WAN access
Verizon Public
Verizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.
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Verizon Public
Verizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.
Verizon Public
Verizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.
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Verizon Diagnostics for Managed WAN LAN Services User manual

Verizon
Brand
Verizon
Model
Diagnostics for Managed WAN LAN Services
Type
User manual

Verizon Diagnostics for Managed WAN LAN Services is a feature-rich solution that enables proactive monitoring, rapid fault isolation, and quick resolution of network issues. It offers comprehensive visibility into your network, allowing you to identify potential problems before they impact your business operations. With its advanced analytics and reporting capabilities, you can gain valuable insights into network performance, optimize resource allocation, and make data-driven decisions to enhance network efficiency.

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