2. Lenovo
  3. Laptop GOBI 5000

Lenovo Laptop GOBI 5000, GOBI 5000 User manual

  • Hello! I am an AI chatbot trained to assist you with the Lenovo Laptop GOBI 5000 User manual. I’ve already reviewed the document and can help you find the information you need or explain it in simple terms. Just ask your questions, and providing more details will help me assist you more effectively!
ThinkPadGOBI5000MobileBroadband
UserGuide
http://www.lenovo.com/safety
Note:Beforeinstallingtheproduct,besuretoreadthewarrantyinformationinAppendixB“LenovoLimited
Warranty”onpage9
.
SecondEdition(August2013)
©CopyrightLenovo2013.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.
Contents
Chapter1.AboutthewirelessWAN
adapter.................1
Productdescription..............1
Chapter2.Installingthewireless
WANadapter..............3
Beforeyoubegin...............3
InstallingthewirelessWANadapter.......3
ConguringthewirelessWANadapteronWindows
operatingsystems..............4
Chapter3.Troubleshooting.......5
AppendixA.ServiceandSupport....7
Onlinetechnicalsupport............7
Telephonetechnicalsupport..........7
AppendixB.LenovoLimited
Warranty.................9
Part1-GeneralTerms............9
Part2-Country-specicTerms........11
Part3-WarrantyServiceInformation......14
SuplementodeGarantíaparaMéxico......15
AppendixC.Wirelessrelated
information..............17
Usageenvironmentandyourhealth......17
AppendixD.Electronicemission
notices................19
FederalCommunicationsCommission(FCC)
DeclarationofConformity..........19
USA-FederalCommunicationsCommission
(FCC)..................19
FCCIDofthewirelessadapter......19
Installationoftheapprovedwirelessadapter.20
FCCRFExposurecompliance.......20
EmergencyCalls............20
SimultaneoususeofRFtransmitters....20
Canada-IndustryCanada(IC)........20
ICCerticationnumber.........20
ExposureofhumanstoRFelds(RSS-102).21
IndustryCanadaClassBEmissionCompliance
Statement...............21
Numérod'homologationIC........21
Expositiondesêtreshumainsauxchamps
radioélectriques(RF)(CNR-102)......21
Avisdeconformitéàlaréglementation
d'lndustrieCanada...........22
AppendixE.Notices..........23
Recyclinginformation............23
Trademarks................23
©CopyrightLenovo2013
i
iiThinkPadGOBI5000MobileBroadbandUserGuide
Chapter1.AboutthewirelessWANadapter
Thismanualprovidesgeneralinformationaboutthefollowingtwocards:
•ThinkPad
®
GOBI5000MobileBroadband(Verizon)
•ThinkPadGOBI5000MobileBroadband(AT&T)
HereafterreferredtoasthewirelessWANadapter.
Productdescription
IfyouareusingaThinkPadcomputerthatsupportsthewirelessWideAreaNetwork(WAN)adapter,you
caninstallthewirelessWANadapterintoaPeripheralComponentInterconnect(PCI)ExpressM.2card
slotinyourcomputer.
Theoptionpackageincludesthefollowing:
•ThinkPadGOBI5000MobileBroadband
•ASubscriberIdentifyModule(SIM)card
•Setupposters
•Warrantyposter
©CopyrightLenovo2013
1
2ThinkPadGOBI5000MobileBroadbandUserGuide
Chapter2.InstallingthewirelessWANadapter
ThischapterprovidesinformationaboutinstallingthewirelessWANadapter,andinstructionsonhowto
congurethewirelessWANadapteronthefollowingoperatingsystems:
•Microsoft
®
Windows
®
7
•MicrosoftWindows8
Beforeyoubegin
BeforeinstallingthewirelessWANadapter,carefullyreadthefollowinginformation.
Attention:ThewirelessWANadapterisshippedwithanantistaticbag.Whenhandling,takethefollowing
precautionstopreventstaticelectricityfromdamagingtheelectronicparts:
•DonotopentheantistaticbaguntilyouarereadytoinstallthewirelessWANadapterintothePCIExpress
M.2cardslotinyourcomputer.
•BeforeremovingthewirelessWANadapterfromtheantistaticbag,drainstaticelectricityfromthebag
andfromyourbodybytouchingthebagtoametaltableoragroundedmetalobject.
InstallingthewirelessWANadapter
WheninstallingorreplacingthewirelessWANadapter,besuretofollowtheprecautionsbelow.
DANGER
Duringelectricalstorms,donotconnectthecabletoordisconnectitfromthetelephoneoutlet
onthewall.
DANGER
Electriccurrentfrompower,telephone,andcommunicationcablesishazardous.Toavoidshock
hazard,disconnectthecablesbeforeopeningthecoverofthePCIExpressM.2cardslot.
ToinstallthewirelessWANadapter,dothefollowing:
1.Turnoffthecomputer.
2.InstallthewirelessWANadapterfollowingthestep-by-stepinstructionsonthesetupposters.
Note:IfyourServiceProviderrequiresaSIMcard,installtheSIMcardprovidedintheoptionpackage
followingtheinstructionsintheuserguideforyourThinkPadcomputer.
Attention:IfyouareusingaVerizonSIMcard,usetheLenovo
®
MobileBroadbandActivation(LMBA)
programtoactivatethecardin24hoursafterinstallingthecardinyourThinkPadcomputer.Otherwise
theVerizonSIMcardwillbecomeinvalid.ForinstructionsonhowtodownloadandinstalltheLMBA
program,see“ConguringthewirelessWANadapteronWindowsoperatingsystems”onpage4
.
3.Restartyourcomputer.
©CopyrightLenovo2013
3
ConguringthewirelessWANadapteronWindowsoperatingsystems
TocongurethewirelessWANadapterontheWindows7orWindows8operatingsystem,dothefollowing:
FortheWindows7operatingsystem:
1.DownloadandinstallthedevicedriverforthewirelessWANadapterandLMBAbydoingoneofthe
following:
•Gotohttp://www.lenovo.com/support/wireless,andthenfollowtheinstructionsonthescreen.
•StarttheThinkVantage
®
SystemUpdateprogrambydoingthefollowing:
a.ClickStart➙AllPrograms➙LenovoThinkVantageT ools.
b.Double-clickUpdateandDrivers.Then,followingtheinstructionsonthescreen.
2.StarttheLMBAprogramtoactivatethewirelessWANadapter.Anaccountwithamobilebroadband
ServiceProviderisrequired.
3.StarttheThinkVantageAccessConnections™programtoconrmyourwirelessconnectionortoassist
inresolvinganyconnectionproblems.Fordetailedcongurationinstructions,refertotheAccess
Connectionshelpinformationsystem.
Notes:ToopentheAccessConnectionshelpinformationsystem,dothefollowing:
a.ClickStart➙AllPrograms➙LenovoThinkVantageT ools.
b.Double-clickInternetConnections.TheAccessConnectionswindowopens.
c.Clickthequestionmark(?),andthenclickAccessConnectionsHelp.
FortheWindows8operatingsystem:
1.DownloadandinstallthedevicedriverforthewirelessWANadapterandtheLenovoMobileAccess
(LMA)programbydoingoneofthefollowing:
•Gotohttp://www.lenovo.com/support/wireless,andthenfollowtheinstructionsonthescreen.
•UsetheSystemUpdateprogrambydoingthefollowing:
a.Right-clickanywhereontheStartscreen,andthenclickAllappsonthebottombar.TheApps
menuisdisplayed.
b.ClickSystemUpdate,andthenfollowtheinstructionsonthescreen.
2.StarttheLMAprogramtoactivatethewirelessWANadapter.Anaccountwithamobilebroadband
ServiceProviderisrequired.
Note:IfthereisnoLMAprograminstalledonthecomputer,searchtheLMAprogramintheWindows
Storeandinstallitbeforeyoubegin.
3.ClickLenovoMobileAccessfromtheStartscreen,andthenfollowtheinstructionsonthescreen.
4ThinkPadGOBI5000MobileBroadbandUserGuide
Chapter3.Troubleshooting
IfyouexperiencethefollowingproblemwiththewirelessWANadapter,trythesolutionprovidedtosolve
theproblem.
Problem:IhavecorrectlyinstalledthewirelessWANadapteronmycomputer,butthecomputerfailsto
recognizethewirelessWANadapter.
Solution:ResettheUniedExtensibleFirmwareInterface(UEFI)BasicInput/OutputSystem(BIOS)
congurationofyourcomputertothedefaultsettingsbydoingthefollowing:
1.Turnonthecomputer.
2.WhenyouseetheThinkPadlogoscreen,pressF1toentertheBIOS.
3.PressF9,andthenselectY estoloadthedefaultconguration.
4.PressF10tosavecongurationchangesandexit.TheSetupConrmationwindowopens.
5.SelectYesintheSetupConrmationwindow.Thecomputerrestarts.
Note:Afterthecomputerrestarts,theBIOSchangesareautomaticallysaved.Thereisnoneedtoreset
theBIOScongurationagainthenexttimeyoustartyourcomputer.
©CopyrightLenovo2013
5
6ThinkPadGOBI5000MobileBroadbandUserGuide
AppendixA.ServiceandSupport
Thefollowinginformationdescribesthetechnicalsupportthatisavailableforyourproduct,duringthe
warrantyperiodorthroughoutthelifeofyourproduct.RefertotheLenovoLimitedWarrantyforafull
explanationofLenovowarrantyterms.
Onlinetechnicalsupport
Onlinetechnicalsupportisavailableduringthelifetimeofaproductat:
http://www.lenovo.com/support
Productreplacementassistanceorexchangeofdefectivecomponentsalsoisavailableduringthewarranty
period.ALenovotechnicalsupportrepresentativecanhelpyoudeterminethebestalternative.Inaddition,if
yourLenovooptionisinstalledintoaLenovocomputer,theoptiontakesonthewarrantyofthecomputerin
whichitisinstalled.FormanyLenovocomputers,thiscanentitletheLenovooptionforwarrantyservice
uptothreeyears.
Telephonetechnicalsupport
InstallationandcongurationsupportthroughtheCustomerSupportCenterwillbeavailableuntil90days
aftertheoptionhasbeenwithdrawnfrommarketing.Afterthattime,thesupportiscanceled,ormade
availableforafee,atLenovo’sdiscretion.Additionalsupportisalsoavailableforanominalfee.
BeforecontactingaLenovotechnicalsupportrepresentative,pleasehavethefollowinginformationavailable:
optionnameandnumber,proofofpurchase,computermanufacturer,model,serialnumberandmanual,
theexactwordingofanyerrormessage,descriptionoftheproblem,andthehardwareandsoftware
congurationinformationforyoursystem.
Yourtechnicalsupportrepresentativemightwanttowalkyouthroughtheproblemwhileyouareatyour
computerduringthecall.
Telephonenumbersaresubjecttochangewithoutnotice.Themostup-to-datetelephonelistforLenovo
Supportisalwaysavailableathttp://www.lenovo.com/support/phone
.Ifthetelephonenumberforyour
countryorregionisnotlisted,contactyourLenovoresellerorLenovomarketingrepresentative.
©CopyrightLenovo2013
7
8ThinkPadGOBI5000MobileBroadbandUserGuide
AppendixB.LenovoLimitedWarranty
L505-0010-0208/2011
ThisLenovoLimitedWarrantyconsistsofthefollowingparts:
Part1-GeneralTerms
Part2-Country-specicTerms
Part3-WarrantyServiceInformation
ThetermsofPart2replaceormodifytermsofPart1asspeciedforaparticularcountry.
Part1-GeneralTerms
ThisLenovoLimitedWarrantyappliesonlytoLenovohardwareproductsyoupurchasedforyourownuseand
notforresale.ThisLenovoLimitedWarrantyisavailableinotherlanguagesatwww.lenovo.com/warranty.
WhatthisWarrantyCovers
LenovowarrantsthateachLenovohardwareproductthatyoupurchaseisfreefromdefectsinmaterialsand
workmanshipundernormaluseduringthewarrantyperiod.Thewarrantyperiodfortheproductstartson
theoriginaldateofpurchaseasshownonyoursalesreceiptorinvoiceorasmaybeotherwisespecied
byLenovo.Thewarrantyperiodandtypeofwarrantyservicethatapplytoyourproductareasspecied
in“Part3-WarrantyServiceInformation”below.Thiswarrantyonlyappliestoproductsinthecountry
orregionofpurchase.
THISWARRANTYISYOUREXCLUSIVEWARRANTYANDREPLACESALLOTHERWARRANTIES
ORCONDITIONS,EXPRESSORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,ANYIMPLIED
WARRANTIESORCONDITIONSOFMERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.
ASSOMESTATESORJURISDICTIONSDONOTALLOWTHEEXCLUSIONOFEXPRESSOR
IMPLIEDWARRANTIES,THEABOVEEXCLUSIONMAYNOTAPPL YTOYOU.INTHATEVENT,SUCH
WARRANTIESAPPL YONL YTOTHEEXTENTANDFORSUCHDURATIONASREQUIREDBYLAWAND
ARELIMITEDINDURATIONTOTHEWARRANTYPERIOD.ASSOMESTATESORJURISDICTIONSDO
NOTALLOWLIMITATIONSONTHEDURATIONOFANIMPLIEDWARRANTY,THEABOVELIMITATION
ONDURATIONMAYNOTAPPL YTOYOU.
HowtoObtainWarrantyService
Iftheproductdoesnotfunctionaswarrantedduringthewarrantyperiod,youmayobtainwarrantyserviceby
contactingLenovooraLenovoapprovedServiceProvider.AlistofapprovedServiceProvidersandtheir
telephonenumbersisavailableat:www.lenovo.com/support/phone.
Warrantyservicemaynotbeavailableinalllocationsandmaydifferfromlocationtolocation.Chargesmay
applyoutsideaServiceProvider’snormalservicearea.ContactalocalServiceProviderforinformation
specictoyourlocation.
CustomerResponsibilitiesforWarrantyService
Beforewarrantyserviceisprovided,youmusttakethefollowingsteps:
•followtheservicerequestproceduresspeciedbytheServiceProvider;
©CopyrightLenovo2013
9
•backuporsecureallprogramsanddatacontainedintheproduct;
•providetheServiceProviderwithallsystemkeysorpasswords;
•providetheServiceProviderwithsufcient,free,andsafeaccesstoyourfacilitiestoperformservice;
•removealldata,includingcondentialinformation,proprietaryinformationandpersonalinformation,from
theproductor,ifyouareunabletoremoveanysuchinformation,modifytheinformationtopreventits
accessbyanotherpartyorsothatitisnotpersonaldataunderapplicablelaw.TheServiceProvidershall
notberesponsibleforthelossordisclosureofanydata,includingcondentialinformation,proprietary
information,orpersonalinformation,onaproductreturnedoraccessedforwarrantyservice;
•removeallfeatures,parts,options,alterations,andattachmentsnotcoveredbythewarranty;
•ensurethattheproductorpartisfreeofanylegalrestrictionsthatpreventitsreplacement;
•ifyouarenottheownerofaproductorpart,obtainauthorizationfromtheownerfortheServiceProvider
toprovidewarrantyservice.
WhatY ourServiceProviderWillDotoCorrectProblems
WhenyoucontactaServiceProvider,youmustfollowthespeciedproblemdeterminationandresolution
procedures.
TheServiceProviderwillattempttodiagnoseandresolveyourproblembytelephone,e-mailorremote
assistance.TheServiceProvidermaydirectyoutodownloadandinstalldesignatedsoftwareupdates.
Someproblemsmayberesolvedwithareplacementpartthatyouinstallyourselfcalleda“Customer
ReplaceableUnit”or“CRU.”Ifso,theServiceProviderwillshiptheCRUtoyouforyoutoinstall.
Ifyourproblemcannotberesolvedoverthetelephone;throughtheapplicationofsoftwareupdatesor
theinstallationofaCRU,theServiceProviderwillarrangeforserviceunderthetypeofwarrantyservice
designatedfortheproductunder“Part3-WarrantyServiceInformation”below.
IftheServiceProviderdeterminesthatitisunabletorepairyourproduct,theServiceProviderwillreplace
itwithonethatisatleastfunctionallyequivalent.
IftheServiceProviderdeterminesthatitisunabletoeitherrepairorreplaceyourproduct,yoursole
remedyunderthisLimitedWarrantyistoreturntheproducttoyourplaceofpurchaseortoLenovofora
refundofyourpurchaseprice.
ReplacementProductsandParts
Whenwarrantyserviceinvolvesthereplacementofaproductorpart,thereplacedproductorpartbecomes
Lenovo’spropertyandthereplacementproductorpartbecomesyourproperty.OnlyunalteredLenovo
productsandpartsareeligibleforreplacement.ThereplacementproductorpartprovidedbyLenovomay
notbenew,butitwillbeingoodworkingorderandatleastfunctionallyequivalenttotheoriginalproductor
part.Thereplacementproductorpartshallbewarrantedforthebalanceoftheperiodremainingonthe
originalproduct.
UseofPersonalContactInformation
Ifyouobtainserviceunderthiswarranty,youauthorizeLenovotostore,useandprocessinformationabout
yourwarrantyserviceandyourcontactinformation,includingname,phonenumbers,address,ande-mail
address.Lenovomayusethisinformationtoperformserviceunderthiswarranty.Wemaycontactyouto
inquireaboutyoursatisfactionwithourwarrantyserviceortonotifyyouaboutanyproductrecallsorsafety
issues.Inaccomplishingthesepurposes,youauthorizeLenovototransferyourinformationtoanycountry
wherewedobusinessandtoprovideittoentitiesactingonourbehalf.Wemayalsodiscloseitwhere
requiredbylaw.Lenovo’sprivacypolicyisavailableatwww.lenovo.com/.
10ThinkPadGOBI5000MobileBroadbandUserGuide
WhatthisWarrantyDoesnotCover
Thiswarrantydoesnotcoverthefollowing:
•uninterruptedorerror-freeoperationofaproduct;
•lossof,ordamageto,yourdatabyaproduct;
•anysoftwareprograms,whetherprovidedwiththeproductorinstalledsubsequently;
•failureordamageresultingfrommisuse,abuse,accident,modication,unsuitablephysicaloroperating
environment,naturaldisasters,powersurges,impropermaintenance,orusenotinaccordancewith
productinformationmaterials;
•damagecausedbyanon-authorizedserviceprovider;
•failureof,ordamagecausedby,anythirdpartyproducts,includingthosethatLenovomayprovideor
integrateintotheLenovoproductatyourrequest;
•anytechnicalorothersupport,suchasassistancewith“how-to”questionsandthoseregardingproduct
set-upandinstallation;
•productsorpartswithanalteredidenticationlabelorfromwhichtheidenticationlabelhasbeen
removed.
LimitationofLiability
LenovoisresponsibleforlossordamagetoyourproductonlywhileitisintheServiceProvider’spossession
orintransit,iftheServiceProviderisresponsibleforthetransportation.
NeitherLenovonortheServiceProviderisresponsibleforlossordisclosureofanydata,including
condentialinformation,proprietaryinformation,orpersonalinformation,containedinaproduct.
UNDERNOCIRCUMSTANCES,ANDNOTWITHSTANDINGTHEFAILUREOFESSENTIALPURPOSE
OFANYREMEDYSETFORTHHEREIN,SHALLLENOVO,ITSAFFILIATES,SUPPLIERS,RESELLERS,
ORSERVICEPROVIDERSBELIABLEFORANYOFTHEFOLLOWINGEVENIFINFORMEDOFTHEIR
POSSIBILITYANDREGARDLESSOFWHETHERTHECLAIMISBASEDINCONTRACT,WARRANTY,
NEGLIGENCE,STRICTLIABILITYOROTHERTHEORYOFLIABILITY:1)THIRDPARTYCLAIMS
AGAINSTYOUFORDAMAGES;2)LOSS,DAMAGEORDISCLOSUREOFYOURDATA;3)SPECIAL,
INCIDENTAL,PUNITIVE,INDIRECTORCONSEQUENTIALDAMAGES,INCLUDINGBUTNOTLIMITED
TOLOSTPROFITS,BUSINESSREVENUE,GOODWILLORANTICIPATEDSAVINGS.INNOCASE
SHALLTHETOTALLIABILITYOFLENOVO,ITSAFFILIATESS,SUPPLIERS,RESELLERSORSERVICE
PROVIDERSFORDAMAGESFROMANYCAUSEEXCEEDTHEAMOUNTOFACTUALDIRECT
DAMAGES,NOTTOEXCEEDTHEAMOUNTPAIDFORTHEPRODUCT.
THEFOREGOINGLIMITATIONSDONOTAPPL YTODAMAGESFORBODIL YINJURY(INCLUDING
DEATH),DAMAGETOREALPROPERTYORDAMAGETOTANGIBLEPERSONALPROPERTYFOR
WHICHLENOVOISLIABLEUNDERLAW.ASSOMESTATESORJURISDICTIONSDONOTALLOW
THEEXCLUSIONORLIMITATIONOFINCIDENTALORCONSEQUENTIALDAMAGES,THEABOVE
LIMITATIONOREXCLUSIONMAYNOTAPPL YTOYOU.
YourOtherRights
THISWARRANTYGIVESYOUSPECIFICLEGALRIGHTS.YOUMAYHAVEOTHERRIGHTS
ACCORDINGTOTHEAPPLICABLELAWSOFYOURSTATEORJURISDICTION.YOUMAYALSO
HAVEOTHERRIGHTSUNDERAWRITTENAGREEMENTWITHLENOVO.NOTHINGINTHIS
WARRANTYAFFECTSSTATUTORYRIGHTS,INCLUDINGRIGHTSOFCONSUMERSUNDERLAWS
ORREGULATIONSGOVERNINGTHESALEOFCONSUMERGOODSTHATCANNOTBEWAIVED
ORLIMITEDBYCONTRACT.
Part2-Country-specicTerms
Australia
AppendixB.LenovoLimitedWarranty11
“Lenovo”meansLenovo(Australia&NewZealand)PtyLimitedABN70112394411.Address:Level
10,NorthTower,1-5RailwayStreet,Chatswood,NSW,2067.Telephone:+61280038200.Email:
[email protected]
ThefollowingreplacesthesamesectioninPart1:
WhatthisWarrantyCovers:
Lenovowarrantsthateachhardwareproductthatyoupurchaseisfreefromdefectsinmaterialsand
workmanshipundernormaluseandconditionsduringthewarrantyperiod.Iftheproductfailsduetoa
covereddefectduringthewarrantyperiod,LenovowillprovideyouaremedyunderthisLimitedWarranty.
Thewarrantyperiodfortheproductstartsontheoriginaldateofpurchasespeciedonyoursalesreceiptor
invoiceunlessLenovoinformsyouotherwiseinwriting.Thewarrantyperiodandtypeofwarrantyservice
thatapplytoyourproductaresetforthbelowinPart3-WarrantyServiceInformation.
THEBENEFITSGIVENBYTHISWARRANTYAREINADDITIONTOYOURRIGHTSANDREMEDIESAT
LAW,INCLUDINGTHOSEUNDERTHEAUSTRALIANCONSUMERLAW.
ThefollowingreplacesthesamesectioninPart1:
ReplacementProductsandParts:
Whenwarrantyserviceinvolvesthereplacementofaproductorpart,thereplacedproductorpartbecomes
Lenovo’spropertyandthereplacementproductorpartbecomesyourproperty.OnlyunalteredLenovo
productsandpartsareeligibleforreplacement.ThereplacementproductorpartprovidedbyLenovomay
notbenew,butitwillbeingoodworkingorderandatleastfunctionallyequivalenttotheoriginalproductor
part.Thereplacementproductorpartshallbewarrantedforthebalanceoftheperiodremainingonthe
originalproduct.Productsandpartspresentedforrepairmaybereplacedbyrefurbishedproductsorparts
ofthesametyperatherthanbeingrepaired.Refurbishedpartsmaybeusedtorepairtheproduct;andrepair
oftheproductmayresultinlossofdata,iftheproductiscapableofretaininguser-generateddata.
ThefollowingisaddedtothesamesectioninPart1:
UseofPersonalContactInformation:
Lenovowillnotbeabletoperformourserviceunderthiswarrantyifyourefusetoprovideyourinformation
ordonotwishustotransferyourinformationtoouragentorcontractor.Youhavetherighttoaccess
yourpersonalcontactinformationandrequestcorrectionofanyerrorsinitpursuanttothePrivacyAct
1988bycontactingLenovo.
ThefollowingreplacesthesamesectioninPart1:
LimitationofLiability:
LenovoisresponsibleforlossordamagetoyourproductonlywhileitisintheServiceProvider’spossession
orintransit,iftheServiceProviderisresponsibleforthetransportation.
NeitherLenovonortheServiceProviderisresponsibleforlossordisclosureofanydata,including
condentialinformation,proprietaryinformation,orpersonalinformation,containedinaproduct.
TOTHEEXTENTPERMITTEDBYLAW,UNDERNOCIRCUMSTANCESANDNOTWITHSTANDING
THEFAILUREOFESSENTIALPURPOSEOFANYREMEDYSETFORTHHEREIN,SHALLLENOVO,
ITSAFFILIATES,SUPPLIERS,RESELLERS,ORSERVICEPROVIDERSBELIABLEFORANYOFTHE
FOLLOWINGEVENIFINFORMEDOFTHEIRPOSSIBILITYANDREGARDLESSOFWHETHERTHE
CLAIMISBASEDINCONTRACT ,WARRANTY,NEGLIGENCE,STRICTLIABILITYOROTHERTHEORY
12ThinkPadGOBI5000MobileBroadbandUserGuide
OFLIABILITY:1)THIRDPARTYCLAIMSAGAINSTYOUFORDAMAGES;2)LOSS,DAMAGEOR
DISCLOSUREOFYOURDATA;3)SPECIAL,INCIDENTAL,PUNITIVE,INDIRECTORCONSEQUENTIAL
DAMAGES,INCLUDINGBUTNOTLIMITEDTOLOSTPROFITS,BUSINESSREVENUE,GOODWILLOR
ANTICIPATEDSAVINGS.INNOCASESHALLTHETOTALLIABILITYOFLENOVO,ITSAFFILIATESS,
SUPPLIERS,RESELLERSORSERVICEPROVIDERSFORDAMAGESFROMANYCAUSEEXCEEDTHE
AMOUNTOFACTUALDIRECTDAMAGES,NOTTOEXCEEDTHEAMOUNTPAIDFORTHEPRODUCT.
THEFOREGOINGLIMITATIONSDONOTAPPL YTODAMAGESFORBODIL YINJURY(INCLUDING
DEATH),DAMAGETOREALPROPERTYORDAMAGETOTANGIBLEPERSONALPROPERTYFOR
WHICHLENOVOISLIABLEUNDERLAW.
ThefollowingreplacesthesamesectioninPart1:
YourOtherRights:
THISWARRANTYGIVESYOUSPECIFICLEGALRIGHTS.YOUALSOHAVEOTHERRIGHTSATLAW,
INCLUDINGUNDERTHEAUSTRALIANCONSUMERLAW.NOTHINGINTHISWARRANTYAFFECTS
STATUTORYRIGHTSORRIGHTSATLAW,INCLUDINGRIGHTSTHATCANNOTBEWAIVEDOR
LIMITEDBYCONTRACT.
Forexample,ourproductscomewithguaranteesthatcannotbeexcludedundertheAustralianConsumer
Law.Youareentitledtoareplacementorrefundforamajorfailureandcompensationforanyother
reasonablyforeseeablelossordamage.Youarealsoentitledtohavetheproductsrepairedorreplacedifthe
productsfailtobeofacceptablequalityandthefailuredoesnotamounttoamajorfailure.
NewZealand
ThefollowingisaddedtothesamesectioninPart1:
UseofPersonalInformation:
Lenovowillnotbeabletoperformourserviceunderthiswarrantyifyourefusetoprovideyourinformationor
donotwishustotransferyourinformationtoouragentorcontractor.Youhavetherighttoaccessyour
personalinformationandrequestcorrectionofanyerrorsinitpursuanttothePrivacyAct1993bycontacting
Lenovo(Australia&NewZealand)PtyLimitedABN70112394411.Address:Level10,NorthTower,1-5
RailwayStreet,Chatswood,NSW,2067.Telephone:61280038200.Email:[email protected]
Bangladesh,Cambodia,India,Indonesia,Nepal,Philippines,VietnamandSriLanka
ThefollowingisaddedtoPart1:
DisputeResolution
Disputesarisingoutoforinconnectionwiththiswarrantyshallbenallysettledbyarbitrationheldin
Singapore.Thiswarrantyshallbegoverned,construedandenforcedinaccordancewiththelawsof
Singapore,withoutregardtoconictoflaws.IfyouacquiredtheproductinIndia,disputesarisingoutofor
inconnectionwiththiswarrantyshallbenallysettledbyarbitrationheldinBangalore,India.Arbitration
inSingaporeshallbeheldinaccordancewiththeArbitrationRulesofSingaporeInternationalArbitration
Center(“SIACRules”)thenineffect.ArbitrationinIndiashallbeheldinaccordancewiththelawsofIndia
thenineffect.Thearbitrationawardshallbenalandbindingonthepartieswithoutappeal.Anyaward
shallbeinwritingandsetforththendingsoffactandtheconclusionsoflaw.Allarbitrationproceedings,
includingalldocumentspresentedinsuchproceedingsshallbeconductedintheEnglishlanguage.The
Englishlanguageversionofthiswarrantyprevailsoveranyotherlanguageversioninsuchproceedings.
EuropeanEconomicArea(EEA)
AppendixB.LenovoLimitedWarranty13
ThefollowingisaddedtoPart1:
CustomersintheEEAmaycontactLenovoatthefollowingaddress:EMEAServiceOrganisation,Lenovo
(International)B.V.,Floor2,Einsteinova21,85101,Bratislava,Slovakia.Serviceunderthiswarrantyfor
LenovohardwareproductspurchasedinEEAcountriesmaybeobtainedinanyEEAcountryinwhichthe
producthasbeenannouncedandmadeavailablebyLenovo.
Russia
ThefollowingisaddedtoPart1:
ProductServiceLife
Theproductservicelifeisfour(4)yearsfromtheoriginaldateofpurchase.
Part3-WarrantyServiceInformation
ProductTypeCountryorRegionofPurchaseWarrantyPeriodTypeofWarrantyService
ThinkPadGOBI5000
MobileBroadband
Worldwide1year1,4
Ifrequired,yourServiceProviderwillproviderepairorexchangeservicedependingonthetypeofwarranty
servicespeciedforyourproductandtheavailableservice.Schedulingofservicewilldependuponthetime
ofyourcall,partsavailability,andotherfactors.
TypesofWarrantyService
1.CustomerReplaceableUnit(“CRU”)Service
UnderCRUService,theServiceProviderwillshipCRUstoyouatitscostforinstallationbyyou.CRU
informationandreplacementinstructionsareshippedwithyourproductandareavailablefromLenovoatany
timeuponrequest.CRUsthatareeasilyinstalledbyyouarecalled“Self-serviceCRUs”.“Optional-service
CRUs”areCRUsthatmayrequiresometechnicalskillandtools.InstallationofSelf-serviceCRUsisyour
responsibility.YoumayrequestthataServiceProviderinstallOptional-serviceCRUsunderoneoftheother
typesofwarrantyservicedesignatedforyourproduct.Anoptionalserviceofferingmaybeavailablefor
purchasefromaServiceProviderorLenovounderwhichSelf-serviceCRUswouldbeinstalledforyou.
YoumayndalistofCRUsandtheirdesignationinthepublicationthatwasshippedwithyourproduct
oratwww.lenovo.com/CRUs.TherequirementtoreturnadefectiveCRU,ifany,willbespeciedinthe
instructionsshippedwithareplacementCRU.Whenreturnisrequired:1)returninstructions,aprepaid
returnshippinglabel,andacontainerwillbeincludedwiththereplacementCRU;and2)youmaybecharged
forthereplacementCRUiftheServiceProviderdoesnotreceivethedefectiveCRUfromyouwithinthirty
(30)daysofyourreceiptofthereplacementCRU.
2.On-siteService
UnderOn-SiteService,aServiceProviderwilleitherrepairorexchangetheproductatyourlocation.Y ou
mustprovideasuitableworkingareatoallowdisassemblyandreassemblyoftheproduct.Somerepairs
mayneedtobecompletedataservicecenter.Ifso,theServiceProviderwillsendtheproducttothe
servicecenteratitsexpense.
3.CourierorDepotService
UnderCourierorDepotService,yourproductwillberepairedorexchangedatadesignatedservicecenter,
withshippingattheexpenseoftheServiceProvider.Youareresponsiblefordisconnectingtheproductand
14ThinkPadGOBI5000MobileBroadbandUserGuide
packingitinashippingcontainerprovidedtoyoutoreturnyourproducttoadesignatedservicecenter.
Acourierwillpickupyourproductanddeliverittothedesignatedservicecenter.Theservicecenterwill
returntheproducttoyouatitsexpense.
4.CustomerCarry-InService
UnderCustomerCarry-InService,yourproductwillberepairedorexchangedafteryoudeliverittoa
designatedservicecenteratyourriskandexpense.Aftertheproducthasbeenrepairedorexchanged,itwill
bemadeavailabletoyouforcollection.Ifyoufailtocollecttheproduct,theServiceProvidermaydisposeof
theproductasitseest,withnoliabilitytoyou.
5.Mail-InService
UnderMail-InService,yourproductwillberepairedorexchangedatadesignatedservicecenterafteryou
deliveritatyourriskandexpense.Aftertheproducthasbeenrepairedorexchanged,itwillbereturnedto
youatLenovo’sriskandexpense,unlesstheServiceProviderspeciesotherwise.
6.CustomerTwo-WayMail-InService
UnderCustomerTwo-WayMail-InService,yourproductwillberepairedorexchangedafteryoudeliveritto
adesignatedservicecenteratyourriskandexpense.Aftertheproducthasbeenrepairedorexchanged,
itwillbemadeavailabletoyouforreturnshippingatyourriskandexpense.Ifyoufailtoarrangereturn
shipment,theServiceProvidermaydisposeoftheproductasitseest,withnoliabilitytoyou.
7.ProductExchangeService
UnderProductExchangeService,Lenovowillshipareplacementproducttoyourlocation.Y ouare
responsibleforitsinstallationandvericationofitsoperation.Thereplacementproductbecomesyour
propertyinexchangeforthefailedproduct,whichbecomesthepropertyofLenovo.Youmustpackthe
failedproductintheshippingcartoninwhichyoureceivedthereplacementproductandreturnittoLenovo.
Transportationcharges,bothways,shallbeatLenovo’sexpense.Ifyoufailtousethecartoninwhichthe
replacementproductwasreceived,youmayberesponsibleforanydamagetothefailedproductoccurring
duringshipment.Y oumaybechargedforthereplacementproductifLenovodoesnotreceivethefailed
productwithinthirty(30)daysofyourreceiptofthereplacementproduct.
SuplementodeGarantíaparaMéxico
EsteSuplementoseconsideraparteintegrantedelaGarantíaLimitadadeLenovoyseráefectivoúnicay
exclusivamenteparalosproductosdistribuidosycomercializadosdentrodelTerritoriodelosEstados
UnidosMexicanos.Encasodeconicto,seaplicaránlostérminosdeesteSuplemento.
Todoslosprogramasdesoftwareprecargadosenelequiposólotendránunagarantíadetreinta(30)díaspor
defectosdeinstalacióndesdelafechadecompra.Lenovonoesresponsabledelainformaciónincluida
endichosprogramasdesoftwarey/ocualquierprogramadesoftwareadicionalinstaladoporUstedo
instaladodespuésdelacompradelproducto.
Losserviciosnocubiertosporlagarantíasecargaránalusuarional,previaobtencióndeunaautorización.
Enelcasodequesepreciseunareparacióncubiertaporlagarantía,porfavor,llamealCentrodesoporte
alclienteal001-866-434-2080,dondeledirigiránalCentrodeservicioautorizadomáscercano.Sino
existieseningúnCentrodeservicioautorizadoensuciudad,poblaciónoenunradiode70kilómetros
desuciudadopoblación,lagarantíaincluirácualquiergastodeentregarazonablerelacionadoconel
transportedelproductoasuCentrodeservicioautorizadomáscercano.Porfavor,llamealCentrode
servicioautorizadomáscercanoparaobtenerlasaprobacionesnecesariasolainformaciónrelacionada
conelenvíodelproductoyladireccióndeenvío.
AppendixB.LenovoLimitedWarranty15
ParaobtenerunalistadelosCentrosdeservicioautorizados,porfavor,visite:
http://www.lenovo.com/mx/es/servicios
Importadopor:
LenovoMéxicoS.deR.L.deC.V.
Av.SantaFe505,Piso15
Col.CruzManca
Cuajimalpa,D.F.,México
C.P .05349
Tel.(55)50008500
16ThinkPadGOBI5000MobileBroadbandUserGuide
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
/