Lenovo Laptop GOBI 5000 User manual

Brand: Lenovo

Model: Laptop GOBI 5000

Type: User manual

This manual is also suitable for

GOBI 5000

ThinkPadGOBI5000MobileBroadband

UserGuide

http://www.lenovo.com/safety

Note:Beforeinstallingtheproduct,besuretoreadthewarrantyinformationinAppendixB“LenovoLimited

Warranty”onpage9

SecondEdition(August2013)

©CopyrightLenovo2013.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration

“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Chapter1.AboutthewirelessWAN

adapter.................1

Productdescription..............1

Chapter2.Installingthewireless

WANadapter..............3

Beforeyoubegin...............3

InstallingthewirelessWANadapter.......3

ConguringthewirelessWANadapteronWindows

operatingsystems..............4

Chapter3.Troubleshooting.......5

AppendixA.ServiceandSupport....7

Onlinetechnicalsupport............7

Telephonetechnicalsupport..........7

AppendixB.LenovoLimited

Warranty.................9

Part1-GeneralTerms............9

Part2-Country-specicTerms........11

Part3-WarrantyServiceInformation......14

SuplementodeGarantíaparaMéxico......15

AppendixC.Wirelessrelated

information..............17

Usageenvironmentandyourhealth......17

AppendixD.Electronicemission

notices................19

FederalCommunicationsCommission(FCC)

DeclarationofConformity..........19

USA-FederalCommunicationsCommission

(FCC)..................19

FCCIDofthewirelessadapter......19

Installationoftheapprovedwirelessadapter.20

FCCRFExposurecompliance.......20

EmergencyCalls............20

SimultaneoususeofRFtransmitters....20

Canada-IndustryCanada(IC)........20

ICCerticationnumber.........20

ExposureofhumanstoRFelds(RSS-102).21

IndustryCanadaClassBEmissionCompliance

Statement...............21

Numérod'homologationIC........21

Expositiondesêtreshumainsauxchamps

radioélectriques(RF)(CNR-102)......21

Avisdeconformitéàlaréglementation

d'lndustrieCanada...........22

AppendixE.Notices..........23

Recyclinginformation............23

Trademarks................23

©CopyrightLenovo2013

iiThinkPadGOBI5000MobileBroadbandUserGuide

Chapter1.AboutthewirelessWANadapter

Thismanualprovidesgeneralinformationaboutthefollowingtwocards:

•ThinkPad

GOBI5000MobileBroadband(Verizon)

•ThinkPadGOBI5000MobileBroadband(AT&T)

HereafterreferredtoasthewirelessWANadapter.

Productdescription

IfyouareusingaThinkPadcomputerthatsupportsthewirelessWideAreaNetwork(WAN)adapter,you

caninstallthewirelessWANadapterintoaPeripheralComponentInterconnect(PCI)ExpressM.2card

slotinyourcomputer.

Theoptionpackageincludesthefollowing:

•ThinkPadGOBI5000MobileBroadband

•ASubscriberIdentifyModule(SIM)card

•Setupposters

•Warrantyposter

©CopyrightLenovo2013

2ThinkPadGOBI5000MobileBroadbandUserGuide

Chapter2.InstallingthewirelessWANadapter

ThischapterprovidesinformationaboutinstallingthewirelessWANadapter,andinstructionsonhowto

congurethewirelessWANadapteronthefollowingoperatingsystems:

•Microsoft

Windows

•MicrosoftWindows8

Beforeyoubegin

BeforeinstallingthewirelessWANadapter,carefullyreadthefollowinginformation.

Attention:ThewirelessWANadapterisshippedwithanantistaticbag.Whenhandling,takethefollowing

precautionstopreventstaticelectricityfromdamagingtheelectronicparts:

•DonotopentheantistaticbaguntilyouarereadytoinstallthewirelessWANadapterintothePCIExpress

M.2cardslotinyourcomputer.

•BeforeremovingthewirelessWANadapterfromtheantistaticbag,drainstaticelectricityfromthebag

andfromyourbodybytouchingthebagtoametaltableoragroundedmetalobject.

InstallingthewirelessWANadapter

WheninstallingorreplacingthewirelessWANadapter,besuretofollowtheprecautionsbelow.

DANGER

Duringelectricalstorms,donotconnectthecabletoordisconnectitfromthetelephoneoutlet

onthewall.

DANGER

Electriccurrentfrompower,telephone,andcommunicationcablesishazardous.Toavoidshock

hazard,disconnectthecablesbeforeopeningthecoverofthePCIExpressM.2cardslot.

ToinstallthewirelessWANadapter,dothefollowing:

1.Turnoffthecomputer.

2.InstallthewirelessWANadapterfollowingthestep-by-stepinstructionsonthesetupposters.

Note:IfyourServiceProviderrequiresaSIMcard,installtheSIMcardprovidedintheoptionpackage

followingtheinstructionsintheuserguideforyourThinkPadcomputer.

Attention:IfyouareusingaVerizonSIMcard,usetheLenovo

MobileBroadbandActivation(LMBA)

programtoactivatethecardin24hoursafterinstallingthecardinyourThinkPadcomputer.Otherwise

theVerizonSIMcardwillbecomeinvalid.ForinstructionsonhowtodownloadandinstalltheLMBA

program,see“ConguringthewirelessWANadapteronWindowsoperatingsystems”onpage4

3.Restartyourcomputer.

©CopyrightLenovo2013

ConguringthewirelessWANadapteronWindowsoperatingsystems

TocongurethewirelessWANadapterontheWindows7orWindows8operatingsystem,dothefollowing:

FortheWindows7operatingsystem:

1.DownloadandinstallthedevicedriverforthewirelessWANadapterandLMBAbydoingoneofthe

following:

•Gotohttp://www.lenovo.com/support/wireless,andthenfollowtheinstructionsonthescreen.

•StarttheThinkVantage

SystemUpdateprogrambydoingthefollowing:

a.ClickStart➙AllPrograms➙LenovoThinkVantageT ools.

b.Double-clickUpdateandDrivers.Then,followingtheinstructionsonthescreen.

2.StarttheLMBAprogramtoactivatethewirelessWANadapter.Anaccountwithamobilebroadband

ServiceProviderisrequired.

3.StarttheThinkVantageAccessConnections™programtoconrmyourwirelessconnectionortoassist

inresolvinganyconnectionproblems.Fordetailedcongurationinstructions,refertotheAccess

Connectionshelpinformationsystem.

Notes:ToopentheAccessConnectionshelpinformationsystem,dothefollowing:

a.ClickStart➙AllPrograms➙LenovoThinkVantageT ools.

b.Double-clickInternetConnections.TheAccessConnectionswindowopens.

c.Clickthequestionmark(?),andthenclickAccessConnectionsHelp.

FortheWindows8operatingsystem:

1.DownloadandinstallthedevicedriverforthewirelessWANadapterandtheLenovoMobileAccess

(LMA)programbydoingoneofthefollowing:

•Gotohttp://www.lenovo.com/support/wireless,andthenfollowtheinstructionsonthescreen.

•UsetheSystemUpdateprogrambydoingthefollowing:

a.Right-clickanywhereontheStartscreen,andthenclickAllappsonthebottombar.TheApps

menuisdisplayed.

b.ClickSystemUpdate,andthenfollowtheinstructionsonthescreen.

2.StarttheLMAprogramtoactivatethewirelessWANadapter.Anaccountwithamobilebroadband

ServiceProviderisrequired.

Note:IfthereisnoLMAprograminstalledonthecomputer,searchtheLMAprogramintheWindows

Storeandinstallitbeforeyoubegin.

3.ClickLenovoMobileAccessfromtheStartscreen,andthenfollowtheinstructionsonthescreen.

4ThinkPadGOBI5000MobileBroadbandUserGuide

Chapter3.Troubleshooting

IfyouexperiencethefollowingproblemwiththewirelessWANadapter,trythesolutionprovidedtosolve

theproblem.

Problem:IhavecorrectlyinstalledthewirelessWANadapteronmycomputer,butthecomputerfailsto

recognizethewirelessWANadapter.

Solution:ResettheUniedExtensibleFirmwareInterface(UEFI)BasicInput/OutputSystem(BIOS)

congurationofyourcomputertothedefaultsettingsbydoingthefollowing:

1.Turnonthecomputer.

2.WhenyouseetheThinkPadlogoscreen,pressF1toentertheBIOS.

3.PressF9,andthenselectY estoloadthedefaultconguration.

4.PressF10tosavecongurationchangesandexit.TheSetupConrmationwindowopens.

5.SelectYesintheSetupConrmationwindow.Thecomputerrestarts.

Note:Afterthecomputerrestarts,theBIOSchangesareautomaticallysaved.Thereisnoneedtoreset

theBIOScongurationagainthenexttimeyoustartyourcomputer.

©CopyrightLenovo2013

6ThinkPadGOBI5000MobileBroadbandUserGuide

AppendixA.ServiceandSupport

Thefollowinginformationdescribesthetechnicalsupportthatisavailableforyourproduct,duringthe

warrantyperiodorthroughoutthelifeofyourproduct.RefertotheLenovoLimitedWarrantyforafull

explanationofLenovowarrantyterms.

Onlinetechnicalsupport

Onlinetechnicalsupportisavailableduringthelifetimeofaproductat:

http://www.lenovo.com/support

Productreplacementassistanceorexchangeofdefectivecomponentsalsoisavailableduringthewarranty

period.ALenovotechnicalsupportrepresentativecanhelpyoudeterminethebestalternative.Inaddition,if

yourLenovooptionisinstalledintoaLenovocomputer,theoptiontakesonthewarrantyofthecomputerin

whichitisinstalled.FormanyLenovocomputers,thiscanentitletheLenovooptionforwarrantyservice

uptothreeyears.

Telephonetechnicalsupport

InstallationandcongurationsupportthroughtheCustomerSupportCenterwillbeavailableuntil90days

aftertheoptionhasbeenwithdrawnfrommarketing.Afterthattime,thesupportiscanceled,ormade

availableforafee,atLenovo’sdiscretion.Additionalsupportisalsoavailableforanominalfee.

BeforecontactingaLenovotechnicalsupportrepresentative,pleasehavethefollowinginformationavailable:

optionnameandnumber,proofofpurchase,computermanufacturer,model,serialnumberandmanual,

theexactwordingofanyerrormessage,descriptionoftheproblem,andthehardwareandsoftware

congurationinformationforyoursystem.

Yourtechnicalsupportrepresentativemightwanttowalkyouthroughtheproblemwhileyouareatyour

computerduringthecall.

Telephonenumbersaresubjecttochangewithoutnotice.Themostup-to-datetelephonelistforLenovo

Supportisalwaysavailableathttp://www.lenovo.com/support/phone

.Ifthetelephonenumberforyour

countryorregionisnotlisted,contactyourLenovoresellerorLenovomarketingrepresentative.

©CopyrightLenovo2013

8ThinkPadGOBI5000MobileBroadbandUserGuide

AppendixB.LenovoLimitedWarranty

L505-0010-0208/2011

ThisLenovoLimitedWarrantyconsistsofthefollowingparts:

Part1-GeneralTerms

Part2-Country-specicTerms

Part3-WarrantyServiceInformation

ThetermsofPart2replaceormodifytermsofPart1asspeciedforaparticularcountry.

Part1-GeneralTerms

ThisLenovoLimitedWarrantyappliesonlytoLenovohardwareproductsyoupurchasedforyourownuseand

notforresale.ThisLenovoLimitedWarrantyisavailableinotherlanguagesatwww.lenovo.com/warranty.

WhatthisWarrantyCovers

LenovowarrantsthateachLenovohardwareproductthatyoupurchaseisfreefromdefectsinmaterialsand

workmanshipundernormaluseduringthewarrantyperiod.Thewarrantyperiodfortheproductstartson

theoriginaldateofpurchaseasshownonyoursalesreceiptorinvoiceorasmaybeotherwisespecied

byLenovo.Thewarrantyperiodandtypeofwarrantyservicethatapplytoyourproductareasspecied

in“Part3-WarrantyServiceInformation”below.Thiswarrantyonlyappliestoproductsinthecountry

orregionofpurchase.

THISWARRANTYISYOUREXCLUSIVEWARRANTYANDREPLACESALLOTHERWARRANTIES

ORCONDITIONS,EXPRESSORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,ANYIMPLIED

WARRANTIESORCONDITIONSOFMERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.

ASSOMESTATESORJURISDICTIONSDONOTALLOWTHEEXCLUSIONOFEXPRESSOR

IMPLIEDWARRANTIES,THEABOVEEXCLUSIONMAYNOTAPPL YTOYOU.INTHATEVENT,SUCH

WARRANTIESAPPL YONL YTOTHEEXTENTANDFORSUCHDURATIONASREQUIREDBYLAWAND

ARELIMITEDINDURATIONTOTHEWARRANTYPERIOD.ASSOMESTATESORJURISDICTIONSDO

NOTALLOWLIMITATIONSONTHEDURATIONOFANIMPLIEDWARRANTY,THEABOVELIMITATION

ONDURATIONMAYNOTAPPL YTOYOU.

HowtoObtainWarrantyService

Iftheproductdoesnotfunctionaswarrantedduringthewarrantyperiod,youmayobtainwarrantyserviceby

contactingLenovooraLenovoapprovedServiceProvider.AlistofapprovedServiceProvidersandtheir

telephonenumbersisavailableat:www.lenovo.com/support/phone.

Warrantyservicemaynotbeavailableinalllocationsandmaydifferfromlocationtolocation.Chargesmay

applyoutsideaServiceProvider’snormalservicearea.ContactalocalServiceProviderforinformation

specictoyourlocation.

CustomerResponsibilitiesforWarrantyService

Beforewarrantyserviceisprovided,youmusttakethefollowingsteps:

•followtheservicerequestproceduresspeciedbytheServiceProvider;

©CopyrightLenovo2013

•backuporsecureallprogramsanddatacontainedintheproduct;

•providetheServiceProviderwithallsystemkeysorpasswords;

•providetheServiceProviderwithsufcient,free,andsafeaccesstoyourfacilitiestoperformservice;

•removealldata,includingcondentialinformation,proprietaryinformationandpersonalinformation,from

theproductor,ifyouareunabletoremoveanysuchinformation,modifytheinformationtopreventits

accessbyanotherpartyorsothatitisnotpersonaldataunderapplicablelaw.TheServiceProvidershall

notberesponsibleforthelossordisclosureofanydata,includingcondentialinformation,proprietary

information,orpersonalinformation,onaproductreturnedoraccessedforwarrantyservice;

•removeallfeatures,parts,options,alterations,andattachmentsnotcoveredbythewarranty;

•ensurethattheproductorpartisfreeofanylegalrestrictionsthatpreventitsreplacement;

•ifyouarenottheownerofaproductorpart,obtainauthorizationfromtheownerfortheServiceProvider

toprovidewarrantyservice.

WhatY ourServiceProviderWillDotoCorrectProblems

WhenyoucontactaServiceProvider,youmustfollowthespeciedproblemdeterminationandresolution

procedures.

TheServiceProviderwillattempttodiagnoseandresolveyourproblembytelephone,e-mailorremote

assistance.TheServiceProvidermaydirectyoutodownloadandinstalldesignatedsoftwareupdates.

Someproblemsmayberesolvedwithareplacementpartthatyouinstallyourselfcalleda“Customer

ReplaceableUnit”or“CRU.”Ifso,theServiceProviderwillshiptheCRUtoyouforyoutoinstall.

Ifyourproblemcannotberesolvedoverthetelephone;throughtheapplicationofsoftwareupdatesor

theinstallationofaCRU,theServiceProviderwillarrangeforserviceunderthetypeofwarrantyservice

designatedfortheproductunder“Part3-WarrantyServiceInformation”below.

IftheServiceProviderdeterminesthatitisunabletorepairyourproduct,theServiceProviderwillreplace

itwithonethatisatleastfunctionallyequivalent.

IftheServiceProviderdeterminesthatitisunabletoeitherrepairorreplaceyourproduct,yoursole

remedyunderthisLimitedWarrantyistoreturntheproducttoyourplaceofpurchaseortoLenovofora

refundofyourpurchaseprice.

ReplacementProductsandParts

Whenwarrantyserviceinvolvesthereplacementofaproductorpart,thereplacedproductorpartbecomes

Lenovo’spropertyandthereplacementproductorpartbecomesyourproperty.OnlyunalteredLenovo

productsandpartsareeligibleforreplacement.ThereplacementproductorpartprovidedbyLenovomay

notbenew,butitwillbeingoodworkingorderandatleastfunctionallyequivalenttotheoriginalproductor

part.Thereplacementproductorpartshallbewarrantedforthebalanceoftheperiodremainingonthe

originalproduct.

UseofPersonalContactInformation

Ifyouobtainserviceunderthiswarranty,youauthorizeLenovotostore,useandprocessinformationabout

yourwarrantyserviceandyourcontactinformation,includingname,phonenumbers,address,ande-mail

address.Lenovomayusethisinformationtoperformserviceunderthiswarranty.Wemaycontactyouto

inquireaboutyoursatisfactionwithourwarrantyserviceortonotifyyouaboutanyproductrecallsorsafety

issues.Inaccomplishingthesepurposes,youauthorizeLenovototransferyourinformationtoanycountry

wherewedobusinessandtoprovideittoentitiesactingonourbehalf.Wemayalsodiscloseitwhere

requiredbylaw.Lenovo’sprivacypolicyisavailableatwww.lenovo.com/.

10ThinkPadGOBI5000MobileBroadbandUserGuide

WhatthisWarrantyDoesnotCover

Thiswarrantydoesnotcoverthefollowing:

•uninterruptedorerror-freeoperationofaproduct;

•lossof,ordamageto,yourdatabyaproduct;

•anysoftwareprograms,whetherprovidedwiththeproductorinstalledsubsequently;

•failureordamageresultingfrommisuse,abuse,accident,modication,unsuitablephysicaloroperating

environment,naturaldisasters,powersurges,impropermaintenance,orusenotinaccordancewith

productinformationmaterials;

•damagecausedbyanon-authorizedserviceprovider;

•failureof,ordamagecausedby,anythirdpartyproducts,includingthosethatLenovomayprovideor

integrateintotheLenovoproductatyourrequest;

•anytechnicalorothersupport,suchasassistancewith“how-to”questionsandthoseregardingproduct

set-upandinstallation;

•productsorpartswithanalteredidenticationlabelorfromwhichtheidenticationlabelhasbeen

removed.

LimitationofLiability

LenovoisresponsibleforlossordamagetoyourproductonlywhileitisintheServiceProvider’spossession

orintransit,iftheServiceProviderisresponsibleforthetransportation.

NeitherLenovonortheServiceProviderisresponsibleforlossordisclosureofanydata,including

condentialinformation,proprietaryinformation,orpersonalinformation,containedinaproduct.

UNDERNOCIRCUMSTANCES,ANDNOTWITHSTANDINGTHEFAILUREOFESSENTIALPURPOSE

OFANYREMEDYSETFORTHHEREIN,SHALLLENOVO,ITSAFFILIATES,SUPPLIERS,RESELLERS,

ORSERVICEPROVIDERSBELIABLEFORANYOFTHEFOLLOWINGEVENIFINFORMEDOFTHEIR

POSSIBILITYANDREGARDLESSOFWHETHERTHECLAIMISBASEDINCONTRACT,WARRANTY,

NEGLIGENCE,STRICTLIABILITYOROTHERTHEORYOFLIABILITY:1)THIRDPARTYCLAIMS

AGAINSTYOUFORDAMAGES;2)LOSS,DAMAGEORDISCLOSUREOFYOURDATA;3)SPECIAL,

INCIDENTAL,PUNITIVE,INDIRECTORCONSEQUENTIALDAMAGES,INCLUDINGBUTNOTLIMITED

TOLOSTPROFITS,BUSINESSREVENUE,GOODWILLORANTICIPATEDSAVINGS.INNOCASE

SHALLTHETOTALLIABILITYOFLENOVO,ITSAFFILIATESS,SUPPLIERS,RESELLERSORSERVICE

PROVIDERSFORDAMAGESFROMANYCAUSEEXCEEDTHEAMOUNTOFACTUALDIRECT

DAMAGES,NOTTOEXCEEDTHEAMOUNTPAIDFORTHEPRODUCT.

THEFOREGOINGLIMITATIONSDONOTAPPL YTODAMAGESFORBODIL YINJURY(INCLUDING

DEATH),DAMAGETOREALPROPERTYORDAMAGETOTANGIBLEPERSONALPROPERTYFOR

WHICHLENOVOISLIABLEUNDERLAW.ASSOMESTATESORJURISDICTIONSDONOTALLOW

THEEXCLUSIONORLIMITATIONOFINCIDENTALORCONSEQUENTIALDAMAGES,THEABOVE

LIMITATIONOREXCLUSIONMAYNOTAPPL YTOYOU.

YourOtherRights

THISWARRANTYGIVESYOUSPECIFICLEGALRIGHTS.YOUMAYHAVEOTHERRIGHTS

ACCORDINGTOTHEAPPLICABLELAWSOFYOURSTATEORJURISDICTION.YOUMAYALSO

HAVEOTHERRIGHTSUNDERAWRITTENAGREEMENTWITHLENOVO.NOTHINGINTHIS

WARRANTYAFFECTSSTATUTORYRIGHTS,INCLUDINGRIGHTSOFCONSUMERSUNDERLAWS

ORREGULATIONSGOVERNINGTHESALEOFCONSUMERGOODSTHATCANNOTBEWAIVED

ORLIMITEDBYCONTRACT.

Part2-Country-specicTerms

Australia

AppendixB.LenovoLimitedWarranty11

“Lenovo”meansLenovo(Australia&NewZealand)PtyLimitedABN70112394411.Address:Level

10,NorthTower,1-5RailwayStreet,Chatswood,NSW,2067.Telephone:+61280038200.Email:

[email protected]

ThefollowingreplacesthesamesectioninPart1:

WhatthisWarrantyCovers:

Lenovowarrantsthateachhardwareproductthatyoupurchaseisfreefromdefectsinmaterialsand

workmanshipundernormaluseandconditionsduringthewarrantyperiod.Iftheproductfailsduetoa

covereddefectduringthewarrantyperiod,LenovowillprovideyouaremedyunderthisLimitedWarranty.

Thewarrantyperiodfortheproductstartsontheoriginaldateofpurchasespeciedonyoursalesreceiptor

invoiceunlessLenovoinformsyouotherwiseinwriting.Thewarrantyperiodandtypeofwarrantyservice

thatapplytoyourproductaresetforthbelowinPart3-WarrantyServiceInformation.

THEBENEFITSGIVENBYTHISWARRANTYAREINADDITIONTOYOURRIGHTSANDREMEDIESAT

LAW,INCLUDINGTHOSEUNDERTHEAUSTRALIANCONSUMERLAW.

ThefollowingreplacesthesamesectioninPart1:

ReplacementProductsandParts:

Whenwarrantyserviceinvolvesthereplacementofaproductorpart,thereplacedproductorpartbecomes

Lenovo’spropertyandthereplacementproductorpartbecomesyourproperty.OnlyunalteredLenovo

productsandpartsareeligibleforreplacement.ThereplacementproductorpartprovidedbyLenovomay

notbenew,butitwillbeingoodworkingorderandatleastfunctionallyequivalenttotheoriginalproductor

part.Thereplacementproductorpartshallbewarrantedforthebalanceoftheperiodremainingonthe

originalproduct.Productsandpartspresentedforrepairmaybereplacedbyrefurbishedproductsorparts

ofthesametyperatherthanbeingrepaired.Refurbishedpartsmaybeusedtorepairtheproduct;andrepair

oftheproductmayresultinlossofdata,iftheproductiscapableofretaininguser-generateddata.

ThefollowingisaddedtothesamesectioninPart1:

UseofPersonalContactInformation:

Lenovowillnotbeabletoperformourserviceunderthiswarrantyifyourefusetoprovideyourinformation

ordonotwishustotransferyourinformationtoouragentorcontractor.Youhavetherighttoaccess

yourpersonalcontactinformationandrequestcorrectionofanyerrorsinitpursuanttothePrivacyAct

1988bycontactingLenovo.

ThefollowingreplacesthesamesectioninPart1:

LimitationofLiability:

LenovoisresponsibleforlossordamagetoyourproductonlywhileitisintheServiceProvider’spossession

orintransit,iftheServiceProviderisresponsibleforthetransportation.

NeitherLenovonortheServiceProviderisresponsibleforlossordisclosureofanydata,including

condentialinformation,proprietaryinformation,orpersonalinformation,containedinaproduct.

TOTHEEXTENTPERMITTEDBYLAW,UNDERNOCIRCUMSTANCESANDNOTWITHSTANDING

THEFAILUREOFESSENTIALPURPOSEOFANYREMEDYSETFORTHHEREIN,SHALLLENOVO,

ITSAFFILIATES,SUPPLIERS,RESELLERS,ORSERVICEPROVIDERSBELIABLEFORANYOFTHE

FOLLOWINGEVENIFINFORMEDOFTHEIRPOSSIBILITYANDREGARDLESSOFWHETHERTHE

CLAIMISBASEDINCONTRACT ,WARRANTY,NEGLIGENCE,STRICTLIABILITYOROTHERTHEORY

12ThinkPadGOBI5000MobileBroadbandUserGuide

OFLIABILITY:1)THIRDPARTYCLAIMSAGAINSTYOUFORDAMAGES;2)LOSS,DAMAGEOR

DISCLOSUREOFYOURDATA;3)SPECIAL,INCIDENTAL,PUNITIVE,INDIRECTORCONSEQUENTIAL

DAMAGES,INCLUDINGBUTNOTLIMITEDTOLOSTPROFITS,BUSINESSREVENUE,GOODWILLOR

ANTICIPATEDSAVINGS.INNOCASESHALLTHETOTALLIABILITYOFLENOVO,ITSAFFILIATESS,

SUPPLIERS,RESELLERSORSERVICEPROVIDERSFORDAMAGESFROMANYCAUSEEXCEEDTHE

AMOUNTOFACTUALDIRECTDAMAGES,NOTTOEXCEEDTHEAMOUNTPAIDFORTHEPRODUCT.

THEFOREGOINGLIMITATIONSDONOTAPPL YTODAMAGESFORBODIL YINJURY(INCLUDING

DEATH),DAMAGETOREALPROPERTYORDAMAGETOTANGIBLEPERSONALPROPERTYFOR

WHICHLENOVOISLIABLEUNDERLAW.

ThefollowingreplacesthesamesectioninPart1:

YourOtherRights:

THISWARRANTYGIVESYOUSPECIFICLEGALRIGHTS.YOUALSOHAVEOTHERRIGHTSATLAW,

INCLUDINGUNDERTHEAUSTRALIANCONSUMERLAW.NOTHINGINTHISWARRANTYAFFECTS

STATUTORYRIGHTSORRIGHTSATLAW,INCLUDINGRIGHTSTHATCANNOTBEWAIVEDOR

LIMITEDBYCONTRACT.

Forexample,ourproductscomewithguaranteesthatcannotbeexcludedundertheAustralianConsumer

Law.Youareentitledtoareplacementorrefundforamajorfailureandcompensationforanyother

reasonablyforeseeablelossordamage.Youarealsoentitledtohavetheproductsrepairedorreplacedifthe

productsfailtobeofacceptablequalityandthefailuredoesnotamounttoamajorfailure.

NewZealand

ThefollowingisaddedtothesamesectioninPart1:

UseofPersonalInformation:

Lenovowillnotbeabletoperformourserviceunderthiswarrantyifyourefusetoprovideyourinformationor

donotwishustotransferyourinformationtoouragentorcontractor.Youhavetherighttoaccessyour

personalinformationandrequestcorrectionofanyerrorsinitpursuanttothePrivacyAct1993bycontacting

Lenovo(Australia&NewZealand)PtyLimitedABN70112394411.Address:Level10,NorthTower,1-5

RailwayStreet,Chatswood,NSW,2067.Telephone:61280038200.Email:[email protected]

Bangladesh,Cambodia,India,Indonesia,Nepal,Philippines,VietnamandSriLanka

ThefollowingisaddedtoPart1:

DisputeResolution

Disputesarisingoutoforinconnectionwiththiswarrantyshallbenallysettledbyarbitrationheldin

Singapore.Thiswarrantyshallbegoverned,construedandenforcedinaccordancewiththelawsof

Singapore,withoutregardtoconictoflaws.IfyouacquiredtheproductinIndia,disputesarisingoutofor

inconnectionwiththiswarrantyshallbenallysettledbyarbitrationheldinBangalore,India.Arbitration

inSingaporeshallbeheldinaccordancewiththeArbitrationRulesofSingaporeInternationalArbitration

Center(“SIACRules”)thenineffect.ArbitrationinIndiashallbeheldinaccordancewiththelawsofIndia

thenineffect.Thearbitrationawardshallbenalandbindingonthepartieswithoutappeal.Anyaward

shallbeinwritingandsetforththendingsoffactandtheconclusionsoflaw.Allarbitrationproceedings,

includingalldocumentspresentedinsuchproceedingsshallbeconductedintheEnglishlanguage.The

Englishlanguageversionofthiswarrantyprevailsoveranyotherlanguageversioninsuchproceedings.

EuropeanEconomicArea(EEA)

AppendixB.LenovoLimitedWarranty13

ThefollowingisaddedtoPart1:

CustomersintheEEAmaycontactLenovoatthefollowingaddress:EMEAServiceOrganisation,Lenovo

(International)B.V.,Floor2,Einsteinova21,85101,Bratislava,Slovakia.Serviceunderthiswarrantyfor

LenovohardwareproductspurchasedinEEAcountriesmaybeobtainedinanyEEAcountryinwhichthe

producthasbeenannouncedandmadeavailablebyLenovo.

Russia

ThefollowingisaddedtoPart1:

ProductServiceLife

Theproductservicelifeisfour(4)yearsfromtheoriginaldateofpurchase.

Part3-WarrantyServiceInformation

ProductTypeCountryorRegionofPurchaseWarrantyPeriodTypeofWarrantyService

ThinkPadGOBI5000

MobileBroadband

Worldwide1year1,4

Ifrequired,yourServiceProviderwillproviderepairorexchangeservicedependingonthetypeofwarranty

servicespeciedforyourproductandtheavailableservice.Schedulingofservicewilldependuponthetime

ofyourcall,partsavailability,andotherfactors.

TypesofWarrantyService

1.CustomerReplaceableUnit(“CRU”)Service

UnderCRUService,theServiceProviderwillshipCRUstoyouatitscostforinstallationbyyou.CRU

informationandreplacementinstructionsareshippedwithyourproductandareavailablefromLenovoatany

timeuponrequest.CRUsthatareeasilyinstalledbyyouarecalled“Self-serviceCRUs”.“Optional-service

CRUs”areCRUsthatmayrequiresometechnicalskillandtools.InstallationofSelf-serviceCRUsisyour

responsibility.YoumayrequestthataServiceProviderinstallOptional-serviceCRUsunderoneoftheother

typesofwarrantyservicedesignatedforyourproduct.Anoptionalserviceofferingmaybeavailablefor

purchasefromaServiceProviderorLenovounderwhichSelf-serviceCRUswouldbeinstalledforyou.

YoumayndalistofCRUsandtheirdesignationinthepublicationthatwasshippedwithyourproduct

oratwww.lenovo.com/CRUs.TherequirementtoreturnadefectiveCRU,ifany,willbespeciedinthe

instructionsshippedwithareplacementCRU.Whenreturnisrequired:1)returninstructions,aprepaid

returnshippinglabel,andacontainerwillbeincludedwiththereplacementCRU;and2)youmaybecharged

forthereplacementCRUiftheServiceProviderdoesnotreceivethedefectiveCRUfromyouwithinthirty

(30)daysofyourreceiptofthereplacementCRU.

2.On-siteService

UnderOn-SiteService,aServiceProviderwilleitherrepairorexchangetheproductatyourlocation.Y ou

mustprovideasuitableworkingareatoallowdisassemblyandreassemblyoftheproduct.Somerepairs

mayneedtobecompletedataservicecenter.Ifso,theServiceProviderwillsendtheproducttothe

servicecenteratitsexpense.

3.CourierorDepotService

UnderCourierorDepotService,yourproductwillberepairedorexchangedatadesignatedservicecenter,

withshippingattheexpenseoftheServiceProvider.Youareresponsiblefordisconnectingtheproductand

14ThinkPadGOBI5000MobileBroadbandUserGuide

packingitinashippingcontainerprovidedtoyoutoreturnyourproducttoadesignatedservicecenter.

Acourierwillpickupyourproductanddeliverittothedesignatedservicecenter.Theservicecenterwill

returntheproducttoyouatitsexpense.

4.CustomerCarry-InService

UnderCustomerCarry-InService,yourproductwillberepairedorexchangedafteryoudeliverittoa

designatedservicecenteratyourriskandexpense.Aftertheproducthasbeenrepairedorexchanged,itwill

bemadeavailabletoyouforcollection.Ifyoufailtocollecttheproduct,theServiceProvidermaydisposeof

theproductasitseest,withnoliabilitytoyou.

5.Mail-InService

UnderMail-InService,yourproductwillberepairedorexchangedatadesignatedservicecenterafteryou

deliveritatyourriskandexpense.Aftertheproducthasbeenrepairedorexchanged,itwillbereturnedto

youatLenovo’sriskandexpense,unlesstheServiceProviderspeciesotherwise.

6.CustomerTwo-WayMail-InService

UnderCustomerTwo-WayMail-InService,yourproductwillberepairedorexchangedafteryoudeliveritto

adesignatedservicecenteratyourriskandexpense.Aftertheproducthasbeenrepairedorexchanged,

itwillbemadeavailabletoyouforreturnshippingatyourriskandexpense.Ifyoufailtoarrangereturn

shipment,theServiceProvidermaydisposeoftheproductasitseest,withnoliabilitytoyou.

7.ProductExchangeService

UnderProductExchangeService,Lenovowillshipareplacementproducttoyourlocation.Y ouare

responsibleforitsinstallationandvericationofitsoperation.Thereplacementproductbecomesyour

propertyinexchangeforthefailedproduct,whichbecomesthepropertyofLenovo.Youmustpackthe

failedproductintheshippingcartoninwhichyoureceivedthereplacementproductandreturnittoLenovo.

Transportationcharges,bothways,shallbeatLenovo’sexpense.Ifyoufailtousethecartoninwhichthe

replacementproductwasreceived,youmayberesponsibleforanydamagetothefailedproductoccurring

duringshipment.Y oumaybechargedforthereplacementproductifLenovodoesnotreceivethefailed

productwithinthirty(30)daysofyourreceiptofthereplacementproduct.

SuplementodeGarantíaparaMéxico

EsteSuplementoseconsideraparteintegrantedelaGarantíaLimitadadeLenovoyseráefectivoúnicay

exclusivamenteparalosproductosdistribuidosycomercializadosdentrodelTerritoriodelosEstados

UnidosMexicanos.Encasodeconicto,seaplicaránlostérminosdeesteSuplemento.

Todoslosprogramasdesoftwareprecargadosenelequiposólotendránunagarantíadetreinta(30)díaspor

defectosdeinstalacióndesdelafechadecompra.Lenovonoesresponsabledelainformaciónincluida

endichosprogramasdesoftwarey/ocualquierprogramadesoftwareadicionalinstaladoporUstedo

instaladodespuésdelacompradelproducto.

Losserviciosnocubiertosporlagarantíasecargaránalusuarional,previaobtencióndeunaautorización.

Enelcasodequesepreciseunareparacióncubiertaporlagarantía,porfavor,llamealCentrodesoporte

alclienteal001-866-434-2080,dondeledirigiránalCentrodeservicioautorizadomáscercano.Sino

existieseningúnCentrodeservicioautorizadoensuciudad,poblaciónoenunradiode70kilómetros

desuciudadopoblación,lagarantíaincluirácualquiergastodeentregarazonablerelacionadoconel

transportedelproductoasuCentrodeservicioautorizadomáscercano.Porfavor,llamealCentrode

servicioautorizadomáscercanoparaobtenerlasaprobacionesnecesariasolainformaciónrelacionada

conelenvíodelproductoyladireccióndeenvío.

AppendixB.LenovoLimitedWarranty15

ParaobtenerunalistadelosCentrosdeservicioautorizados,porfavor,visite:

http://www.lenovo.com/mx/es/servicios

Importadopor:

LenovoMéxicoS.deR.L.deC.V.

Av.SantaFe505,Piso15

Col.CruzManca

Cuajimalpa,D.F.,México

C.P .05349

Tel.(55)50008500

16ThinkPadGOBI5000MobileBroadbandUserGuide

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Lenovo Laptop GOBI 5000 User manual

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Model: Laptop GOBI 5000

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