Lenovo GOBI 4000 User manual

Brand: Lenovo

Model: GOBI 4000

Category: Warranty & support extensions

Type: User manual

Lenovo GOBI 4000 is a wireless WAN adapter that allows you to connect your computer to the internet using a mobile broadband network. It is compatible with ThinkPad computers that have a PCI Express Mini Card slot. The adapter comes with a Subscriber Identity Module (SIM) card that you can use to activate your mobile broadband service.

Once you have installed the adapter and activated your service, you can use the ThinkVantage Access Connections program to connect to the internet. The Access Connections program provides a variety of features that make it easy to manage your connection, including the ability to:

UserGuide

ThinkPadGOBI4000MobileBroadband

Note:Beforeinstallingtheproduct,besuretoreadthewarrantyinformationinAppendixB“LenovoLimited

Warranty”onpage9.

FirstEdition(June2012)

©CopyrightLenovo2012.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration

“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Chapter1.AboutthewirelessWAN

adapter................1

Productdescription.............1

Chapter2.Installingandconguring

thewirelessWANadapter......3

Beforeyoubegin..............3

InstallingthewirelessWANadapter......3

Chapter3.Troubleshooting......5

AppendixA.ServiceandSupport...7

Onlinetechnicalsupport...........7

Telephonetechnicalsupport.........7

AppendixB.LenovoLimited

Warranty................9

Part1-GeneralTerms...........9

Part2-Country-specicTerms........11

Part3-WarrantyServiceInformation......14

SuplementodeGarantíaparaMéxico......15

AppendixC.Wirelessrelated

information..............17

Usageenvironmentandyourhealth......17

AppendixD.Electronicemission

notices................19

FederalCommunicationsCommissionDeclaration

ofConformity...............19

USA-FederalCommunicationsCommission

(FCC)..................19

FCCIDofthewirelessmodule......19

Installationoftheapprovedwirelessmodule.20

RFsafetycompliance..........20

Emergencycalls............20

SimultaneoususeofRFtransmitters....20

AppendixE.Notices..........21

Trademarks................21

Recyclinginformation............21

©CopyrightLenovo2012

iiUserGuide

Chapter1.AboutthewirelessWANadapter

Thismanualprovidesgeneralinformationaboutthefollowingtwocards:

•ThinkPad

GOBI4000MobileBroadband(Verizon)

•ThinkPadGOBI4000MobileBroadband(AT&T)

HereafterreferredtoasthewirelessWANadapter.

ThischapterprovidesgeneralinformationaboutthewirelessWANadapter.

Productdescription

IfyouareusingaThinkPadcomputerthatsupportsthewirelessWANadapter,youcaninstallthewireless

WANadapterintoaPeripheralComponentInterconnect(PCI)ExpressMiniCardslotinyourcomputer.

Theoptionpackageincludes:

•ThinkPadGOBI4000MobileBroadband

•ASubscriberIdentityModule(SIM)card

•Warrantyposter

•Setupposters

©CopyrightLenovo2012

2UserGuide

Chapter2.InstallingandconguringthewirelessWANadapter

ThischapterprovidesinstructionsoninstallingandconguringthewirelessWANadapter.

Thischapteralsoprovidesinstructionsoninstallingthedevicedriversonthefollowingoperatingsystems:

•Microsoft

Windows

•WindowsVista

•Windows7

Beforeyoubegin

BeforeinstallingthewirelessWANadapter,carefullyreadthefollowinginformation.

Attention:ThewirelessWANadapterisshippedwithanantistaticbag.Whenhandling,takethefollowing

precautionstopreventstaticelectricityfromdamagingtheelectronicparts:

•Donotopenthestatic-protectivebaguntilyouarereadytoinstallthewirelessWANadapterintothePCI

ExpressMiniCardslotinyourcomputer.

•BeforeremovingthewirelessWANadapterfromtheantistaticbag,drainstaticelectricityfromthebag

andfromyourbodybytouchingthebagtoametaltableoragroundedmetalobject.

InstallingthewirelessWANadapter

WheninstallingorreplacingthewirelessWANadapter,besuretofollowtheprecautionsbelow.

DANGER

Duringelectricalstorms,donotconnectthecabletoordisconnectitfromthetelephoneoutlet

onthewall.

DANGER

Electriccurrentfrompower,telephone,andcommunicationcablesishazardous.T oavoidshock

hazard,disconnectthecablesbeforeopeningthecoverofthePCIExpressMiniCardslot.

ToinstallthewirelessWANadapter,dothefollowing:

1.Turnoffthecomputer.

2.InstallthewirelessWANadapterfollowingthestep-by-stepinstructionsonthesetupposters.

Note:IfyourServiceProviderrequiresaSIMcard,installtheSIMcardprovidedintheoptionpackage

followingtheinstructionsintheuserguideforyourThinkPadcomputer.

3.Restartyourcomputer.

4.DownloadandinstallthedevicedriversforthewirelessWANadapterandtheLenovo

Mobile

BroadbandActivation(LMBA)programbydoingoneofthefollowing:

•Gotohttp://www.lenovo.com/support/wireless,andthenfollowtheinstructionsonthescreen.

•StarttheThinkVantage

SystemUpdateprogrambydoingoneofthefollowing:

©CopyrightLenovo2012

–ForWindowsXPorWindowsVista:

ClickStart➙AllPrograms➙ThinkVantage➙SystemUpdate.

–ForWindows7:

a.ClickStart➙AllPrograms➙LenovoThinkVantageTools.

b.Double-clickUpdateandDrivers.

Then,followtheinstructionsonthescreen.

5.StarttheLMBAprogramtoactivatethewirelessWANadapter.Anaccountwithamobilebroadband

ServiceProviderisrequired.

6.StarttheThinkVantageAccessConnectionsprogramtoconrmyourwirelessconnectionortoassist

inresolvinganyconnectionproblems.Fordetailedcongurationinstructions,refertotheAccess

Connectionshelpinformationsystem.

ToopentheAccessConnectionshelpinformationsystem,dependingontheoperatingsystemyouare

using,dooneofthefollowing:

•ForWindowsXPorWindowsVista:

a.ClickStart➙AllPrograms➙ThinkVantage➙AccessConnections.TheThinkVantage

AccessConnectionswindowopens.

b.Clickthequestionmark(?),andthenclickAccessConnectionsHelp.

•ForWindows7:

a.ClickStart➙AllPrograms➙LenovoThinkVantageTools.

b.Double-clickInternetConnection.TheAccessConnectionswindowopens.

c.Clickthequestionmark(?),andthenclickAccessConnectionsHelp.

4UserGuide

Chapter3.Troubleshooting

IfyouexperiencethefollowingproblemwiththewirelessWANadapter,trythesolutionprovidedtosolve

theproblem.

Problem:IhavecorrectlyinstalledthewirelessWANadapteronmycomputer,butthecomputerfailsto

recognizethewirelessWANadapter.

Solution:ResettheUniedExtensibleFirmwareInterface(UEFI)BasicInput/OutputSystem(BIOS)

congurationofyourcomputertothedefaultsettingsbydoingthefollowing:

1.Turnonthecomputer.

2.WhenyouseetheThinkPadlogoscreen,pressF1toentertheBIOS.

3.PressF9,andthenselectYestoloadthedefaultconguration.

4.PressF10tosavecongurationchangesandexitbyselectingYes.Thecomputerrestarts.

Note:Afterthecomputerrestarts,theBIOSchangesareautomaticallysaved.Thereisnoneedtoreset

theBIOScongurationagainthenexttimeyoustartyourcomputer.

©CopyrightLenovo2012

6UserGuide

AppendixA.ServiceandSupport

Thefollowinginformationdescribesthetechnicalsupportthatisavailableforyourproduct,duringthe

warrantyperiodorthroughoutthelifeofyourproduct.RefertotheLenovoLimitedWarrantyforafull

explanationofLenovowarrantyterms.

Onlinetechnicalsupport

Onlinetechnicalsupportisavailableduringthelifetimeofaproductat:

http://www.lenovo.com/support

Productreplacementassistanceorexchangeofdefectivecomponentsalsoisavailableduringthewarranty

period.ALenovotechnicalsupportrepresentativecanhelpyoudeterminethebestalternative.Inaddition,if

yourLenovooptionisinstalledintoaLenovocomputer,theoptiontakesonthewarrantyofthecomputerin

whichitisinstalled.FormanyLenovocomputers,thiscanentitletheLenovooptionforwarrantyservice

uptothreeyears.

Telephonetechnicalsupport

InstallationandcongurationsupportthroughtheCustomerSupportCenterwillbeavailableuntil90days

aftertheoptionhasbeenwithdrawnfrommarketing.Afterthattime,thesupportiscancelled,ormade

availableforafee,atLenovo’sdiscretion.Additionalsupportisalsoavailableforanominalfee.

BeforecontactingaLenovotechnicalsupportrepresentative,pleasehavethefollowinginformationavailable:

optionnameandnumber,proofofpurchase,computermanufacturer,model,serialnumberandmanual,

theexactwordingofanyerrormessage,descriptionoftheproblem,andthehardwareandsoftware

congurationinformationforyoursystem.

Yourtechnicalsupportrepresentativemightwanttowalkyouthroughtheproblemwhileyouareatyour

computerduringthecall.

Telephonenumbersaresubjecttochangewithoutnotice.Themostup-to-datetelephonelistforLenovo

Supportisalwaysavailableathttp://www.lenovo.com/support/phone

.Ifthetelephonenumberforyour

countryorregionisnotlisted,contactyourLenovoresellerorLenovomarketingrepresentative.

©CopyrightLenovo2012

8UserGuide

AppendixB.LenovoLimitedWarranty

L505-0010-0208/2011

ThisLenovoLimitedWarrantyconsistsofthefollowingparts:

Part1-GeneralTerms

Part2-Country-specicT erms

Part3-WarrantyServiceInformation

ThetermsofPart2replaceormodifytermsofPart1asspeciedforaparticularcountry.

Part1-GeneralTerms

ThisLenovoLimitedWarrantyappliesonlytoLenovohardwareproductsyoupurchasedforyourownuseand

notforresale.ThisLenovoLimitedWarrantyisavailableinotherlanguagesatwww.lenovo.com/warranty.

WhatthisWarrantyCovers

LenovowarrantsthateachLenovohardwareproductthatyoupurchaseisfreefromdefectsinmaterialsand

workmanshipundernormaluseduringthewarrantyperiod.Thewarrantyperiodfortheproductstartson

theoriginaldateofpurchaseasshownonyoursalesreceiptorinvoiceorasmaybeotherwisespecied

byLenovo.Thewarrantyperiodandtypeofwarrantyservicethatapplytoyourproductareasspecied

in“Part3-WarrantyServiceInformation”below.Thiswarrantyonlyappliestoproductsinthecountry

orregionofpurchase.

THISWARRANTYISYOUREXCLUSIVEWARRANTYANDREPLACESALLOTHERWARRANTIES

ORCONDITIONS,EXPRESSORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,ANYIMPLIED

WARRANTIESORCONDITIONSOFMERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.

ASSOMESTATESORJURISDICTIONSDONOTALLOWTHEEXCLUSIONOFEXPRESSOR

IMPLIEDWARRANTIES,THEABOVEEXCLUSIONMAYNOTAPPL YTOYOU.INTHATEVENT,SUCH

WARRANTIESAPPL YONL YTOTHEEXTENTANDFORSUCHDURATIONASREQUIREDBYLAWAND

ARELIMITEDINDURATIONTOTHEWARRANTYPERIOD.ASSOMESTATESORJURISDICTIONSDO

NOTALLOWLIMITATIONSONTHEDURATIONOFANIMPLIEDWARRANTY ,THEABOVELIMITATION

ONDURATIONMAYNOTAPPL YTOYOU.

HowtoObtainWarrantyService

Iftheproductdoesnotfunctionaswarrantedduringthewarrantyperiod,youmayobtainwarrantyserviceby

contactingLenovooraLenovoapprovedServiceProvider.AlistofapprovedServiceProvidersandtheir

telephonenumbersisavailableat:www.lenovo.com/support/phone.

Warrantyservicemaynotbeavailableinalllocationsandmaydifferfromlocationtolocation.Chargesmay

applyoutsideaServiceProvider’snormalservicearea.ContactalocalServiceProviderforinformation

specictoyourlocation.

CustomerResponsibilitiesforWarrantyService

Beforewarrantyserviceisprovided,youmusttakethefollowingsteps:

•followtheservicerequestproceduresspeciedbytheServiceProvider;

©CopyrightLenovo2012

•backuporsecureallprogramsanddatacontainedintheproduct;

•providetheServiceProviderwithallsystemkeysorpasswords;

•providetheServiceProviderwithsufcient,free,andsafeaccesstoyourfacilitiestoperformservice;

•removealldata,includingcondentialinformation,proprietaryinformationandpersonalinformation,from

theproductor,ifyouareunabletoremoveanysuchinformation,modifytheinformationtopreventits

accessbyanotherpartyorsothatitisnotpersonaldataunderapplicablelaw.TheServiceProvidershall

notberesponsibleforthelossordisclosureofanydata,includingcondentialinformation,proprietary

information,orpersonalinformation,onaproductreturnedoraccessedforwarrantyservice;

•removeallfeatures,parts,options,alterations,andattachmentsnotcoveredbythewarranty;

•ensurethattheproductorpartisfreeofanylegalrestrictionsthatpreventitsreplacement;

•ifyouarenottheownerofaproductorpart,obtainauthorizationfromtheownerfortheServiceProvider

toprovidewarrantyservice.

WhatYourServiceProviderWillDotoCorrectProblems

WhenyoucontactaServiceProvider,youmustfollowthespeciedproblemdeterminationandresolution

procedures.

TheServiceProviderwillattempttodiagnoseandresolveyourproblembytelephone,e-mailorremote

assistance.TheServiceProvidermaydirectyoutodownloadandinstalldesignatedsoftwareupdates.

Someproblemsmayberesolvedwithareplacementpartthatyouinstallyourselfcalleda“Customer

ReplaceableUnit”or“CRU.”Ifso,theServiceProviderwillshiptheCRUtoyouforyoutoinstall.

Ifyourproblemcannotberesolvedoverthetelephone;throughtheapplicationofsoftwareupdatesor

theinstallationofaCRU,theServiceProviderwillarrangeforserviceunderthetypeofwarrantyservice

designatedfortheproductunder“Part3-WarrantyServiceInformation”below.

IftheServiceProviderdeterminesthatitisunabletorepairyourproduct,theServiceProviderwillreplace

itwithonethatisatleastfunctionallyequivalent.

IftheServiceProviderdeterminesthatitisunabletoeitherrepairorreplaceyourproduct,yoursole

remedyunderthisLimitedWarrantyistoreturntheproducttoyourplaceofpurchaseortoLenovofora

refundofyourpurchaseprice.

ReplacementProductsandParts

Whenwarrantyserviceinvolvesthereplacementofaproductorpart,thereplacedproductorpartbecomes

Lenovo’spropertyandthereplacementproductorpartbecomesyourproperty.OnlyunalteredLenovo

productsandpartsareeligibleforreplacement.ThereplacementproductorpartprovidedbyLenovomay

notbenew,butitwillbeingoodworkingorderandatleastfunctionallyequivalenttotheoriginalproductor

part.Thereplacementproductorpartshallbewarrantedforthebalanceoftheperiodremainingonthe

originalproduct.

UseofPersonalContactInformation

Ifyouobtainserviceunderthiswarranty,youauthorizeLenovotostore,useandprocessinformationabout

yourwarrantyserviceandyourcontactinformation,includingname,phonenumbers,address,ande-mail

address.Lenovomayusethisinformationtoperformserviceunderthiswarranty.Wemaycontactyouto

inquireaboutyoursatisfactionwithourwarrantyserviceortonotifyyouaboutanyproductrecallsorsafety

issues.Inaccomplishingthesepurposes,youauthorizeLenovototransferyourinformationtoanycountry

wherewedobusinessandtoprovideittoentitiesactingonourbehalf.Wemayalsodiscloseitwhere

requiredbylaw.Lenovo’sprivacypolicyisavailableatwww.lenovo.com/.

WhatthisWarrantyDoesnotCover

10UserGuide

Thiswarrantydoesnotcoverthefollowing:

•uninterruptedorerror-freeoperationofaproduct;

•lossof,ordamageto,yourdatabyaproduct;

•anysoftwareprograms,whetherprovidedwiththeproductorinstalledsubsequently;

•failureordamageresultingfrommisuse,abuse,accident,modication,unsuitablephysicaloroperating

environment,naturaldisasters,powersurges,impropermaintenance,orusenotinaccordancewith

productinformationmaterials;

•damagecausedbyanon-authorizedserviceprovider;

•failureof,ordamagecausedby,anythirdpartyproducts,includingthosethatLenovomayprovideor

integrateintotheLenovoproductatyourrequest;

•anytechnicalorothersupport,suchasassistancewith“how-to”questionsandthoseregardingproduct

set-upandinstallation;

•productsorpartswithanalteredidenticationlabelorfromwhichtheidenticationlabelhasbeen

removed.

LimitationofLiability

LenovoisresponsibleforlossordamagetoyourproductonlywhileitisintheServiceProvider’spossession

orintransit,iftheServiceProviderisresponsibleforthetransportation.

NeitherLenovonortheServiceProviderisresponsibleforlossordisclosureofanydata,including

condentialinformation,proprietaryinformation,orpersonalinformation,containedinaproduct.

UNDERNOCIRCUMSTANCES,ANDNOTWITHSTANDINGTHEFAILUREOFESSENTIALPURPOSE

OFANYREMEDYSETFORTHHEREIN,SHALLLENOVO,ITSAFFILIATES,SUPPLIERS,RESELLERS,

ORSERVICEPROVIDERSBELIABLEFORANYOFTHEFOLLOWINGEVENIFINFORMEDOFTHEIR

POSSIBILITYANDREGARDLESSOFWHETHERTHECLAIMISBASEDINCONTRACT,WARRANTY,

NEGLIGENCE,STRICTLIABILITYOROTHERTHEORYOFLIABILITY:1)THIRDPARTYCLAIMS

AGAINSTYOUFORDAMAGES;2)LOSS,DAMAGEORDISCLOSUREOFYOURDATA;3)SPECIAL,

INCIDENTAL,PUNITIVE,INDIRECTORCONSEQUENTIALDAMAGES,INCLUDINGBUTNOTLIMITED

TOLOSTPROFITS,BUSINESSREVENUE,GOODWILLORANTICIPATEDSAVINGS.INNOCASE

SHALLTHETOTALLIABILITYOFLENOVO,ITSAFFILIATESS,SUPPLIERS,RESELLERSORSERVICE

PROVIDERSFORDAMAGESFROMANYCAUSEEXCEEDTHEAMOUNTOFACTUALDIRECT

DAMAGES,NOTTOEXCEEDTHEAMOUNTPAIDFORTHEPRODUCT.

THEFOREGOINGLIMITATIONSDONOTAPPL YTODAMAGESFORBODIL YINJURY(INCLUDING

DEATH),DAMAGETOREALPROPERTYORDAMAGETOTANGIBLEPERSONALPROPERTYFOR

WHICHLENOVOISLIABLEUNDERLAW.ASSOMESTATESORJURISDICTIONSDONOTALLOW

THEEXCLUSIONORLIMITATIONOFINCIDENTALORCONSEQUENTIALDAMAGES,THEABOVE

LIMITATIONOREXCLUSIONMAYNOTAPPL YTOYOU.

YourOtherRights

THISWARRANTYGIVESYOUSPECIFICLEGALRIGHTS.YOUMAYHAVEOTHERRIGHTS

ACCORDINGTOTHEAPPLICABLELAWSOFYOURSTATEORJURISDICTION.YOUMAYALSO

HAVEOTHERRIGHTSUNDERAWRITTENAGREEMENTWITHLENOVO.NOTHINGINTHIS

WARRANTYAFFECTSSTATUTORYRIGHTS,INCLUDINGRIGHTSOFCONSUMERSUNDERLAWS

ORREGULATIONSGOVERNINGTHESALEOFCONSUMERGOODSTHATCANNOTBEWAIVED

ORLIMITEDBYCONTRACT .

Part2-Country-specicTerms

Australia

AppendixB.LenovoLimitedWarranty11

“Lenovo”meansLenovo(Australia&NewZealand)PtyLimitedABN70112394411.Address:Level

10,NorthTower,1-5RailwayStreet,Chatswood,NSW,2067.Telephone:+61280038200.Email:

[email protected]

ThefollowingreplacesthesamesectioninPart1:

WhatthisWarrantyCovers:

Lenovowarrantsthateachhardwareproductthatyoupurchaseisfreefromdefectsinmaterialsand

workmanshipundernormaluseandconditionsduringthewarrantyperiod.Iftheproductfailsduetoa

covereddefectduringthewarrantyperiod,LenovowillprovideyouaremedyunderthisLimitedWarranty.

Thewarrantyperiodfortheproductstartsontheoriginaldateofpurchasespeciedonyoursalesreceiptor

invoiceunlessLenovoinformsyouotherwiseinwriting.Thewarrantyperiodandtypeofwarrantyservice

thatapplytoyourproductaresetforthbelowinPart3-WarrantyServiceInformation.

THEBENEFITSGIVENBYTHISWARRANTYAREINADDITIONTOYOURRIGHTSANDREMEDIESAT

LAW,INCLUDINGTHOSEUNDERTHEAUSTRALIANCONSUMERLAW.

ThefollowingreplacesthesamesectioninPart1:

ReplacementProductsandParts:

Whenwarrantyserviceinvolvesthereplacementofaproductorpart,thereplacedproductorpartbecomes

Lenovo’spropertyandthereplacementproductorpartbecomesyourproperty.OnlyunalteredLenovo

productsandpartsareeligibleforreplacement.ThereplacementproductorpartprovidedbyLenovomay

notbenew,butitwillbeingoodworkingorderandatleastfunctionallyequivalenttotheoriginalproductor

part.Thereplacementproductorpartshallbewarrantedforthebalanceoftheperiodremainingonthe

originalproduct.Productsandpartspresentedforrepairmaybereplacedbyrefurbishedproductsorparts

ofthesametyperatherthanbeingrepaired.Refurbishedpartsmaybeusedtorepairtheproduct;andrepair

oftheproductmayresultinlossofdata,iftheproductiscapableofretaininguser-generateddata.

ThefollowingisaddedtothesamesectioninPart1:

UseofPersonalContactInformation:

Lenovowillnotbeabletoperformourserviceunderthiswarrantyifyourefusetoprovideyourinformation

ordonotwishustotransferyourinformationtoouragentorcontractor.Youhavetherighttoaccess

yourpersonalcontactinformationandrequestcorrectionofanyerrorsinitpursuanttothePrivacyAct

1988bycontactingLenovo.

ThefollowingreplacesthesamesectioninPart1:

LimitationofLiability:

LenovoisresponsibleforlossordamagetoyourproductonlywhileitisintheServiceProvider’spossession

orintransit,iftheServiceProviderisresponsibleforthetransportation.

NeitherLenovonortheServiceProviderisresponsibleforlossordisclosureofanydata,including

condentialinformation,proprietaryinformation,orpersonalinformation,containedinaproduct.

TOTHEEXTENTPERMITTEDBYLAW,UNDERNOCIRCUMSTANCESANDNOTWITHSTANDING

THEFAILUREOFESSENTIALPURPOSEOFANYREMEDYSETFORTHHEREIN,SHALLLENOVO,

ITSAFFILIATES,SUPPLIERS,RESELLERS,ORSERVICEPROVIDERSBELIABLEFORANYOFTHE

FOLLOWINGEVENIFINFORMEDOFTHEIRPOSSIBILITYANDREGARDLESSOFWHETHERTHE

CLAIMISBASEDINCONTRACT ,WARRANTY,NEGLIGENCE,STRICTLIABILITYOROTHERTHEORY

12UserGuide

OFLIABILITY:1)THIRDPARTYCLAIMSAGAINSTYOUFORDAMAGES;2)LOSS,DAMAGEOR

DISCLOSUREOFYOURDATA;3)SPECIAL,INCIDENTAL,PUNITIVE,INDIRECTORCONSEQUENTIAL

DAMAGES,INCLUDINGBUTNOTLIMITEDTOLOSTPROFITS,BUSINESSREVENUE,GOODWILLOR

ANTICIPATEDSAVINGS.INNOCASESHALLTHETOTALLIABILITYOFLENOVO,ITSAFFILIATESS,

SUPPLIERS,RESELLERSORSERVICEPROVIDERSFORDAMAGESFROMANYCAUSEEXCEEDTHE

AMOUNTOFACTUALDIRECTDAMAGES,NOTTOEXCEEDTHEAMOUNTPAIDFORTHEPRODUCT.

THEFOREGOINGLIMITATIONSDONOTAPPL YTODAMAGESFORBODIL YINJURY(INCLUDING

DEATH),DAMAGETOREALPROPERTYORDAMAGETOTANGIBLEPERSONALPROPERTYFOR

WHICHLENOVOISLIABLEUNDERLAW.

ThefollowingreplacesthesamesectioninPart1:

YourOtherRights:

THISWARRANTYGIVESYOUSPECIFICLEGALRIGHTS.YOUALSOHAVEOTHERRIGHTSATLAW,

INCLUDINGUNDERTHEAUSTRALIANCONSUMERLAW.NOTHINGINTHISWARRANTYAFFECTS

STATUTORYRIGHTSORRIGHTSATLAW,INCLUDINGRIGHTSTHATCANNOTBEWAIVEDOR

LIMITEDBYCONTRACT.

Forexample,ourproductscomewithguaranteesthatcannotbeexcludedundertheAustralianConsumer

Law.Y ouareentitledtoareplacementorrefundforamajorfailureandcompensationforanyother

reasonablyforeseeablelossordamage.Youarealsoentitledtohavetheproductsrepairedorreplacedifthe

productsfailtobeofacceptablequalityandthefailuredoesnotamounttoamajorfailure.

NewZealand

ThefollowingisaddedtothesamesectioninPart1:

UseofPersonalInformation:

Lenovowillnotbeabletoperformourserviceunderthiswarrantyifyourefusetoprovideyourinformationor

donotwishustotransferyourinformationtoouragentorcontractor.Youhavetherighttoaccessyour

personalinformationandrequestcorrectionofanyerrorsinitpursuanttothePrivacyAct1993bycontacting

Lenovo(Australia&NewZealand)PtyLimitedABN70112394411.Address:Level10,NorthTower,1-5

RailwayStreet,Chatswood,NSW,2067.Telephone:61280038200.Email:[email protected]

Bangladesh,Cambodia,India,Indonesia,Nepal,Philippines,VietnamandSriLanka

ThefollowingisaddedtoPart1:

DisputeResolution

Disputesarisingoutoforinconnectionwiththiswarrantyshallbenallysettledbyarbitrationheldin

Singapore.Thiswarrantyshallbegoverned,construedandenforcedinaccordancewiththelawsof

Singapore,withoutregardtoconictoflaws.IfyouacquiredtheproductinIndia,disputesarisingoutofor

inconnectionwiththiswarrantyshallbenallysettledbyarbitrationheldinBangalore,India.Arbitration

inSingaporeshallbeheldinaccordancewiththeArbitrationRulesofSingaporeInternationalArbitration

Center(“SIACRules”)thenineffect.ArbitrationinIndiashallbeheldinaccordancewiththelawsofIndia

thenineffect.Thearbitrationawardshallbenalandbindingonthepartieswithoutappeal.Anyaward

shallbeinwritingandsetforththendingsoffactandtheconclusionsoflaw.Allarbitrationproceedings,

includingalldocumentspresentedinsuchproceedingsshallbeconductedintheEnglishlanguage.The

Englishlanguageversionofthiswarrantyprevailsoveranyotherlanguageversioninsuchproceedings.

EuropeanEconomicArea(EEA)

AppendixB.LenovoLimitedWarranty13

ThefollowingisaddedtoPart1:

CustomersintheEEAmaycontactLenovoatthefollowingaddress:EMEAServiceOrganisation,Lenovo

(International)B.V.,Floor2,Einsteinova21,85101,Bratislava,Slovakia.Serviceunderthiswarrantyfor

LenovohardwareproductspurchasedinEEAcountriesmaybeobtainedinanyEEAcountryinwhichthe

producthasbeenannouncedandmadeavailablebyLenovo.

Russia

ThefollowingisaddedtoPart1:

ProductServiceLife

Theproductservicelifeisfour(4)yearsfromtheoriginaldateofpurchase.

Part3-WarrantyServiceInformation

ProductTypeCountryorRegionofPurchaseWarrantyPeriodTypeofWarrantyService

ThinkPadGOBI4000

MobileBroadband

Worldwide1year1,4

Ifrequired,yourServiceProviderwillproviderepairorexchangeservicedependingonthetypeofwarranty

servicespeciedforyourproductandtheavailableservice.Schedulingofservicewilldependuponthetime

ofyourcall,partsavailability,andotherfactors.

TypesofWarrantyService

1.CustomerReplaceableUnit(“CRU”)Service

UnderCRUService,theServiceProviderwillshipCRUstoyouatitscostforinstallationbyyou.CRU

informationandreplacementinstructionsareshippedwithyourproductandareavailablefromLenovoatany

timeuponrequest.CRUsthatareeasilyinstalledbyyouarecalled“Self-serviceCRUs”.“Optional-service

CRUs”areCRUsthatmayrequiresometechnicalskillandtools.InstallationofSelf-serviceCRUsisyour

responsibility.YoumayrequestthataServiceProviderinstallOptional-serviceCRUsunderoneoftheother

typesofwarrantyservicedesignatedforyourproduct.Anoptionalserviceofferingmaybeavailablefor

purchasefromaServiceProviderorLenovounderwhichSelf-serviceCRUswouldbeinstalledforyou.

YoumayndalistofCRUsandtheirdesignationinthepublicationthatwasshippedwithyourproduct

oratwww.lenovo.com/CRUs.TherequirementtoreturnadefectiveCRU,ifany,willbespeciedinthe

instructionsshippedwithareplacementCRU.Whenreturnisrequired:1)returninstructions,aprepaid

returnshippinglabel,andacontainerwillbeincludedwiththereplacementCRU;and2)youmaybecharged

forthereplacementCRUiftheServiceProviderdoesnotreceivethedefectiveCRUfromyouwithinthirty

(30)daysofyourreceiptofthereplacementCRU.

2.On-siteService

UnderOn-SiteService,aServiceProviderwilleitherrepairorexchangetheproductatyourlocation.You

mustprovideasuitableworkingareatoallowdisassemblyandreassemblyoftheproduct.Somerepairs

mayneedtobecompletedataservicecenter.Ifso,theServiceProviderwillsendtheproducttothe

servicecenteratitsexpense.

3.CourierorDepotService

UnderCourierorDepotService,yourproductwillberepairedorexchangedatadesignatedservicecenter,

withshippingattheexpenseoftheServiceProvider.Y ouareresponsiblefordisconnectingtheproductand

14UserGuide

packingitinashippingcontainerprovidedtoyoutoreturnyourproducttoadesignatedservicecenter.

Acourierwillpickupyourproductanddeliverittothedesignatedservicecenter.Theservicecenterwill

returntheproducttoyouatitsexpense.

4.CustomerCarry-InService

UnderCustomerCarry-InService,yourproductwillberepairedorexchangedafteryoudeliverittoa

designatedservicecenteratyourriskandexpense.Aftertheproducthasbeenrepairedorexchanged,itwill

bemadeavailabletoyouforcollection.Ifyoufailtocollecttheproduct,theServiceProvidermaydisposeof

theproductasitseest,withnoliabilitytoyou.

5.Mail-InService

UnderMail-InService,yourproductwillberepairedorexchangedatadesignatedservicecenterafteryou

deliveritatyourriskandexpense.Aftertheproducthasbeenrepairedorexchanged,itwillbereturnedto

youatLenovo’sriskandexpense,unlesstheServiceProviderspeciesotherwise.

6.CustomerTwo-WayMail-InService

UnderCustomerTwo-WayMail-InService,yourproductwillberepairedorexchangedafteryoudeliveritto

adesignatedservicecenteratyourriskandexpense.Aftertheproducthasbeenrepairedorexchanged,

itwillbemadeavailabletoyouforreturnshippingatyourriskandexpense.Ifyoufailtoarrangereturn

shipment,theServiceProvidermaydisposeoftheproductasitseest,withnoliabilitytoyou.

7.ProductExchangeService

UnderProductExchangeService,Lenovowillshipareplacementproducttoyourlocation.Y ouare

responsibleforitsinstallationandvericationofitsoperation.Thereplacementproductbecomesyour

propertyinexchangeforthefailedproduct,whichbecomesthepropertyofLenovo.Youmustpackthe

failedproductintheshippingcartoninwhichyoureceivedthereplacementproductandreturnittoLenovo.

Transportationcharges,bothways,shallbeatLenovo’sexpense.Ifyoufailtousethecartoninwhichthe

replacementproductwasreceived,youmayberesponsibleforanydamagetothefailedproductoccurring

duringshipment.Y oumaybechargedforthereplacementproductifLenovodoesnotreceivethefailed

productwithinthirty(30)daysofyourreceiptofthereplacementproduct.

SuplementodeGarantíaparaMéxico

EsteSuplementoseconsideraparteintegrantedelaGarantíaLimitadadeLenovoyseráefectivoúnicay

exclusivamenteparalosproductosdistribuidosycomercializadosdentrodelTerritoriodelosEstados

UnidosMexicanos.Encasodeconicto,seaplicaránlostérminosdeesteSuplemento.

Todoslosprogramasdesoftwareprecargadosenelequiposólotendránunagarantíadetreinta(30)díaspor

defectosdeinstalacióndesdelafechadecompra.Lenovonoesresponsabledelainformaciónincluida

endichosprogramasdesoftwarey/ocualquierprogramadesoftwareadicionalinstaladoporUstedo

instaladodespuésdelacompradelproducto.

Losserviciosnocubiertosporlagarantíasecargaránalusuarional,previaobtencióndeunaautorización.

Enelcasodequesepreciseunareparacióncubiertaporlagarantía,porfavor,llamealCentrodesoporte

alclienteal001-866-434-2080,dondeledirigiránalCentrodeservicioautorizadomáscercano.Sino

existieseningúnCentrodeservicioautorizadoensuciudad,poblaciónoenunradiode70kilómetros

desuciudadopoblación,lagarantíaincluirácualquiergastodeentregarazonablerelacionadoconel

transportedelproductoasuCentrodeservicioautorizadomáscercano.Porfavor,llamealCentrode

servicioautorizadomáscercanoparaobtenerlasaprobacionesnecesariasolainformaciónrelacionada

conelenvíodelproductoyladireccióndeenvío.

AppendixB.LenovoLimitedWarranty15

ParaobtenerunalistadelosCentrosdeservicioautorizados,porfavor,visite:

http://www.lenovo.com/mx/es/servicios

Importadopor:

LenovoMéxicoS.deR.L.deC.V.

Av.SantaFe505,Piso15

Col.CruzManca

Cuajimalpa,D.F.,México

C.P .05349

Tel.(55)50008500

16UserGuide

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Lenovo GOBI 4000 User manual

Brand: Lenovo

Model: GOBI 4000

Category: Warranty & support extensions

Type: User manual

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Lenovo GOBI 4000 User manual

Lenovo GOBI 4000 User manual

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