• Connecting the 4-input IP WIDE
Note: The controller uses touch-sensitive elements and that are highly
sensitive to the power requirement: the power output noise is less than
100 mVpp; otherwise, there will be problems like touch screen interferen-
ce, insensitive touch, and skipping.
4.2 Connection scheme
Before connecting peripherals, ensure the device’s power supply has been
disconnected, as attaching the wrong wire during booting can cause se-
vere damage to the device. Follow the instructions below to connect peri-
pheral devices. See the gure below for details.
• OBSERVATIONS:
Shutdown lock: Correct wiring (electromagnetic lock): the lock’s positive
pole is connected to 12 V of the power supply, the lock’s negative pole is
connected to the controller’s NC, and the controller’s COM is connected to
the GND of the power supply.
Startup lock: Correct wiring (electromechanical lock): the lock’s positive
pole is connected to 12 V of the power supply, the lock’s negative pole is
connected to the controller’s NO, and the controller’s COM is connected to
the GND of the power supply.
5 User’s Operation Instructions
5.1 Main menu
Click the “rmware version area” in the lower left corner (as shown by the
arrow in Figure 5-1) to switch to “administrator identication,” check the
administrator’s face”, then enter into the controller management menu.
Or click ‘administrator recognition’ to enter the input management pas-
sword interface, enter the administrator password and click ‘OK’ to enter
into the controller management menu (if no password or administrator
is set, the system will not require a password or personal authentication
management).
USER’S MANUAL
ATTENTION:
Do not use this equipment
without rst reading the
User’s Manual.
13MHz FACE CONTROLLER
CX-7017
LINE
P31678 - 12/2022
Rev. 0
FACE CONTROLLER – CX-7017
Congratulations, you have just purchased a product designed with Citrox
quality and security.
This manual is a reference tool for product installation and operation.
1 Product general view
1.1 Product summary
• Network management support and independent work.
• It adopts a multi-core ARM processor and integrates mass storage.
• With extensive dynamic glare suppression technology, it can be used
outdoors.
• Two 2-MP cameras together.
• Maximum capacity of 20,000 faces, 20,000 cards, 20,000 passwords
and 200,000 registrations.
• It works with a 13 MHz Mifare card
• TCP/IP network support.
• 1 NO/NC relay, 1 door sensor, and 1 alarm output.
• Embedded Linux.
1.2 Technical parameters
Material Zinc alloy case, tempered glass panel
Weight 0.5 Kg
Size 160 mm × 80 mm × 20 mm
Camera 2 MP wide dynamic binocular camera
Display 5.5-inch HD IPS screen with full view
Storage capacity 1GB DDR3 memory, 4GB EMMC storage
Operational system LINUX system
Management method
Button management, CS system
management, BS cloud system
management
Comparison method 1: N / 1: 1
Recognition with mask Ok
Recognition speed <0.5 s
Communication method TCP / IP
Wiegand output Wiegand 26 / 34 / 66
Registration method Face, password, Tag (card, keychain)
Card type 13.56MHz Mifare
Working environment Temperature: -10 to 65 ° C; Humidity:10-
90%, without condensation
Working voltage DC 12 V (9-14 V)
Working current 1300 mA
*Relay features
Maximum voltage 220 Vdc or 250 Vac
Maximum power 1000 mA
Maximum current 30 W
2 Appearance
2.1 Appearance Diagram
Figure 2-1 Schematic diagram of the appearance
1 Camera lighting
2 Webcam
3 Touch LCD
4 Card reader
5 Cable output
6 Reset button
7 Audio output
3 Installation Instructions
3.1 Wall xing
Figure 3-1 Installation Diagram
Step 1. Remove the fastening screw of the device’s lower part and remove
the metal fastening plate.
Step 2. Drill holes on the wall according to the fastening plate holes and
secure the plate on the wall with expansion bolts (we recommend ins-
talling at a person’s face height for better facial recognition). Once ins-
tallation is nished, check if the rear plate is stable and rm with no slacks.
Step 3. Connect the wires according to the wiring pattern.
Step 4. Hook the controller from top to bottom on the mounting plate
and use an Allen wrench to tighten the bottom screw to complete the
installation.
• Refer to Appendix 1 for installation notes
4 Connection scheme
4.1 Wiring description
• Connecting locks
Electromagnetic lock: (closed-door type magnetic lock with power on):
the negative pole of the electric lock is connected to the NC controller
(yellow wire), and the positive pole of the lock is connected to the 12 V
controller (red wire) and then COM controller (purple wire) and GND (bla-
ck wire) are connected to the 12 V power source.
Electromechanical lock: (electric open-door type lock with power on): the
negative pole of the lock is connected to the controller NO (orange wire),
the positive pole of the lock is connected to the controller 12 V (red wire),
and then to the controller COM (purple wire) and GND (black wire) are
connected to the 12 V power source.
• Connecting the push-button
The two push-button wires are connected to the push-button (brown
wire) and GND (black wire). The distance from the controller to the push-
-button can be up to 100 meters.
• Connecting the door sensor
The two-door sensor wires are connected to the DOOR (grey wire) and
GND (black wire). The length of the door’s magnetic circuit must not ex-
ceed 100 meters.
• Connecting the alarm
The two-alarm wires are connected to the ALARM (pink wire) and GND
(black wire). The length of the alarm line must not exceed 50 meters.
• Connecting the re input
The controller wires are connected to the re alarm push-button.
Manufactured by:
Motoppar da Amazônia Indústria e Comercio de Eletrônicos LTDA
Praça Linear, 100, Bloco 2 - Centro
Santa Rita do Sapucaí - MG - CEP 37540-000 - Brasil
CNPJ: 09.084.119/0002-45
www.citrox.com.br | +55 14 3407 1000
NC (yellow)
NO (Orange)
COM (purple)
COM (purple)
GND (Black)
GND (Black)
12 V (Red)
12 V (Red)
GND
GND
12V
12V
POWER
SOURCE
POWER
SOURCE
Electromagnetic lock
Electromagnetic lock
GND (Black)
Push-button (brown)
Push-button
Sensor (Grey)
GND (Black)
Door sensor
Alarm (Pink)
GND (Black)
Alarm output
Fire (Blue)
GND (Black)
Fire alarm
D1(Green)
D0 (White)
GND (Black)
12 V (Red)
4-input IP WIDE
ELECTROMAGNETIC LOCK
GND
BUTTON
NC (yellow)
COM (purple)
NO (orange)
ALARM (pink)
SENSOR (grey)
FIRE (blue)
PUSH-BUTTON (brown)
PUSH-BUTTON
GND (black)
D1 (green)
D0 (white)
12 V (Red)
TCP RX- (Green/White)
TCP RX+ (Blue/White)
TCP TX – (Red/White)
TCP TX+ (Black/White)
Fire alarm
Door sensor
Alarm output
4-input IP WIDE
Source
Network
Figure 5-1 – Main interface Figure 5-2 – Menu interface
5.2 User management
Click “User” in the menu to enter into the user management menu. In this
menu, you can register users, create user lists, congure department set-
tings, backup recorded information, restore recorded information, and so
on.
5.2.1 Enrolling users:
• Enroll: register new user (standalone operation only).
• User List: list of registered users.
• Dept List: list of registered departments
Figure 5-2-1 User management interface
Schedule: not used (time control only)
Report: not used (point control only)
Bell: not used (point control only)
System:
• Prevent photo: anti-fraud system: O / By
Infra / Infra + Color
• Identity distance: short / medium / long
• Menu password: password with up to 8
numeric digits to access the menu (Default =
blank password, the controller does not requi-
re a password to access the menu).
• Time: manual time adjustment (no need to
be online).
• Time zone: for local use only.
• Language: interface idiom.
• Volume: controller sound volume.
• Result time: minimum time between rea-
dings.
• Screen idle: time to activate sleep screen.
System / Advanced:
• Max Admin: maximum number of admins
(standalone mode only)
• Delete All Users: delete all users
• Delete all logs: delete all oine access logs
• Testing: infrared camera test
• Default: factory default does not change
communication parameters
• Firmware Upgrade: (not functional) upgra-
de over the network
Door Setup:
• IN/OUT: congure controller as In/Out Point
(only for point control) ‘not used’.
• Lock Delay: relay activation time from 0.5s
to 9999s.
• Bistable: relay hold mode.
• Card number byte: printed format of the
registered card: no (no format conversion),
Wiegand 26(default), Wiegand 34, Wiegand 66
• Wiegand bit: 26/34/66 (Wiegand output
format)
• Wiegand Output: user ID/ card number.
What is transmitted by the Wiegand output
in accesses with facial biometrics. User ID or
User Card
• Open without verication: the controller
activates the relay for any face.
• Log interval: minimum time between rea-
dings for log generation. Any reading within a
shorter time triggers the relay but does not generate a log.
• Duress Alarm PWD: panic password
• Case Alarm: alarm tamper
• Door Open Timeout: time to open the door.
• Check door sensor: door sensor.
Comm:
Local Setting:
• Port: 8101
• Password: password for network access with
up to 8 numeric digits.
• (Default = blank password)
Server:
• Server req: Yes / No (Real-time events)
• Server IP: Address of the server running Ac-
cess Control Web.
• Server Port: 8100 (Port used on the server,
default 8100)
• Alive time: 30s (Keep alive)
• Online check: Future use for server testing.
(Not used).
Ethernet:
• Enable: yes
• DHCP: no
• IP Address:
• Netmask:
• Gateway:
• DNS Server IP: not used.
• MAC Address: random on every reboot. (only reading).
Info:
• Information about registers or equipment: informs the amount used
and total capacity of the controller’s memory.
Annex 1
1 Precaution during installation
1. Before and during installation, make sure the power is o. If operated
with energy, it may damage the equipment circuit.
2. After wiring is complete, wrap excess wires to prevent short circuits.
3. In places where static electricity is very severe or in the winter, connect
the ground wire rst and then carry out installation work to prevent the
equipment from being damaged by excessive static electricity.
4. Please plug in the other cables rst, then plug in the power cord. If the
device is not working correctly, please unplug the power cord and per-
form the necessary checks.
5. Test the output switch when someone is outside the door to avoid
unexpected problems that could cause the door to lock and prevent nor-
mal debugging of the output.
6. The rated operating voltage of this device is 12V DC, and the rated cur-
rent is 2 A. The power supply must also consider the current requirements
for accessories such as electric locks to avoid problems such as the unsuc-
cessful start of the front controller or weak actuation of the electric lock
due to an abnormal power source.
7. If the access control board supplies the controller’s power supply, verify
if the power output from the access control board meets the controller’s
power requirements.
8. Ensure the controller’s camera area is always clean to avoid smudges
aecting facial recognition.
9. If the distance between the power supply and the device is relatively
long, do not use network cables or other types of cables in place of power
cables. When selecting the power cable, consider the voltage attenuation
caused by a long transmission distance.
10. Avoid direct sunlight on the controller lens; intense light will cause
poor recognition capability.
11. Under a strong backlight environment, if the face the controller re-
cognizes is very dark and the recognition is poor, you should consider
increasing the illumination light and brightening the face to improve the
recognition eect.
12. A high-quality power supply is used to prevent the insucient power
supply from aecting the face recognition eect of the machine and the
insensitive touch screen. (The bottom power supply may burn the mo-
therboard due to leaks).
13. After installing the body temperature machine, it is recommended
to perform temperature calibration in the eld so that the recognition of
body temperature is more accurate.
14. If installed in a robust current device such as a gate, make a good grou-
nd wire to prevent substantial current leakage or motor interference that
aects the use of the controller
Annex 2
Common questions
1. How to enter controller system menu management?
Answer: Click the “rmware version area” in the lower left corner to swit-
ch to “administrator ID”; check the administrator’s face. You can enter the
controller management menu or click ‘Administrator Recognition’ to enter
the input management password interface. Enter the administrator pas-
sword and click ‘OK’ to enter the controller management menu.
2. What does the “conrmed” prompt mean for successful facial re-
cognition?
Answer: By default, the controller is congured to repeat the 10-second
check interval. Once veried, it will be requested again within 10 seconds.
This verication log will not be saved in the access log.
3. What is the reason for the “Thank you” voice in a live report after
successful facial recognition?
Answer: As the controller recognition speed is fast, if the controller has not
set the reauthentication interval time and if the face does not leave the re-
cognition area, the controller will always recognize the face. That is why it
will always announce by voice. If users do not often want to identify them-
selves, you can set the repeat check interval in the access control settings.
4. Why can’t the software of the card management system search for
this device?
Answer:
1. Check if the controller is connected to the local network; you can do
so by pressing the controller’s IP method.
2. Check if the controller’s network port conguration is the same as
the network port searched by the software.
3. Check if the card management system software is the latest software
version.
4. Check if there is a fault in the device itself.
5. What are the reasons why some controller manufacturers cannot
recognize IC card swipes?
Answer: Some manufacturers’ IC card reading frequency deviation is re-
latively large, and the cards cannot be recognized. We recommend repla-
cing cards from other manufacturers.
6. Controller touchscreen response is slow or insensitive. What has
caused it?
Answer: The controller has relatively high-power requirements. We recom-
mend replacing the standard power supply of 12 V 2 A or more.
7. I cannot update the controller. What should I do?
Answer: You can update it via network cable to connect to the controller
and rmware update online through software.
8. When the controller is turned on for a while, is it normal to heat?
Answer: The controller has the heat dissipation design in the case (as
shown on the side), and it is normal for the case to be a little warm.
Annex 3
Face position
The schematic diagram of face input size adjustment is shown in the
gure below:
Face input should pay attention to the screen to ensure the quality of
information on facial parameters and the accuracy of comparison in the
input process. To maintain a natural expression, please do not wear hats,
sunglasses, and other accessories that aect the facial features collection,
and do not let bangs cover facial features. Please do not wear heavy
makeup, and try to keep your face in the center of the window.
When using face recognition, pay attention to the lens and avoid covering
too much with eyes, hats, and masks.
Annex 4
Equipment dimensions
WARRANTY TERMS
MOTOPPAR da Amazônia Indúria e Comércio de Eletrônicos Ltda,
regiered under CNPJ No. 09.084.119/0002-45, located at Praça Linear,
No. 100, Bloco II, Centro, Santa Rita do Sapucaí/MG, CEP 37.500-000,
manufacturer of PPA and CITROX products, guarantees this device again
design, manufacture, assembly defects and/or jointly and severally as a
result of defects in material quality that makes it inappropriate or unsuitable
for the consumption for which it is intended, for a legal period of 90 (ninety)
days from the date of acquisition, provided that inallation guidelines
described in the user’s manual are followed.
As a result of the credibility and tru placed in PPA AND CITROX
products, we have added another 275 days to the above period, reaching a
total of 1 (one) year, also counted from the date of purchase to be proven by
the consumer through the proof of purchase (Purchase Invoice).
In case of defects, within the warranty period, PPA and/or CITROX's
liability is rericted to repairing or replacing the device they manufacture
under the following conditions:
1. Only Technical Assiance can repair and readju the equipment. It is
qualied and authorized to open, remove, replace parts or components,
and x defects covered by the warranty, considering that failure to do so
and any use of parts that are not originals will result in the waiver of this
term by the consumer.
2. The warranty does not cover accessories such as cables, screw kits, xing
brackets, sources, etc.
3. The consumer exclusively bears expenses for packaging, transport, and
reinallation of the product.
4. The equipment mu be sent directly to the company responsible for the
sale, representing the manufacturer, through the address on the purchase
invoice, adequately packaged to avoid the loss of the warranty.
5. The replacement or repair of the equipment does not extend the warranty
period.
This warranty will be void if the product:
1. suers damages caused by agents of nature, such as atmospheric
discharges, oods, res, landslides, etc.;
2. is inalled in improper mains or even in disagreement with any of the
inallation inructions set out in the manual;
3. presents defects caused by falls or any other physical accident;
4. is tampered with or attempted to be repaired by unauthorized personnel;
5. is not used for its intended purpose;
6. is not used under normal conditions;
7. suers damages caused by accessories or equipment
attached to the product.
Recommendation:
We recommend having a specialized technical service inall and service
the product.
If the product has a defect or malfunction, look for a specialized
Technical Service for the necessary corrections.
Ideal position Wrong position Wrong position
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