6
Power Ink Flushing............................................................................................................................. 97
Flushing the Ink Using a Computer Utility...................................................................................... 98
Cleaning the Paper Path .................................................................................................................... 99
Checking the Number of Sheets....................................................................................................... 100
Checking the Sheet Counter - Windows ...................................................................................... 100
Checking the Sheet Counter - Mac.............................................................................................. 101
Cleaning and Transporting Your Product ............................................................................................. 103
Cleaning Your Product ..................................................................................................................... 103
Transporting Your Product ............................................................................................................... 103
Solving Problems .................................................................................................................................... 108
Checking for Software Updates........................................................................................................ 108
Product Light Status ......................................................................................................................... 109
Running a Product Check ................................................................................................................ 111
Resetting Network Settings .............................................................................................................. 111
Solving Setup Problems ................................................................................................................... 112
Noise After Filling the Ink............................................................................................................. 112
Software Installation Problems .................................................................................................... 112
USB Connection Problems.......................................................................................................... 113
Solving Network Problems ............................................................................................................... 113
Product Cannot Connect to a Wireless Router or Access Point .................................................. 113
Network Software Cannot Find Product on a Network................................................................. 115
Product Does Not Appear in Mac Printer Window ....................................................................... 116
Cannot Print Over a Network....................................................................................................... 116
Cannot Scan Over a Network ...................................................................................................... 117
Solving Copying Problems ............................................................................................................... 118
Product Makes Noise, But Nothing Copies.................................................................................. 119
Product Makes Noise When It Sits for a While............................................................................. 119
Solving Paper Problems................................................................................................................... 119
Paper Feeding Problems............................................................................................................. 119
Paper Jam Problems Inside the Product ..................................................................................... 120
Paper Ejection Problems ............................................................................................................. 123
Solving Problems Printing from a Computer..................................................................................... 123
Nothing Prints.............................................................................................................................. 123