SICK DIM320 Handheld Dimensioner Operating instructions

O P E R A T I N G I N S T R U C T IO NS

DIM320 Handheld Dimensioner

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OP ERA T I NG I N S T RU C T IO NS | DIM320 Handheld Dimensioner

Subject to change without notice

Described Product

Product name: DIM320 Handheld Dimensioner

Document-Identification

Identification no.: 8022121

Publication: 9284962

Revision: 00

Date: 2018-09-24

Manufacturer

SICK AG

Erwin-Sick-Str. 1 · 79183 Waldkirch - Germany

Manufacturing Location

SICK GUS

8633 Eagle Creek Pkwy, Savage, MN USA 55378

Your Address

Legal Information

This work is protected by copyright. Any rights derived from the copyright shall be

reserved for SICK AG. Reproduction of this document or parts of this document is

only permissible within the limits of the legal determination of Copyright Law. Any

modification, reduction or translation of this document is prohibited without the

express written permission of SICK AG.

FARO, FARO® Scanner and FARO® Scanner Freestyle X are registered trademarks or

trademarks of FARO Technologies Inc.

Other trademarks stated in this document are the property of their respective owner.

Original-Documents

This document is based on the User Manual of Faro Freestyle 3D; all software

contents are SICK’s original.

CONTENT

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Content

1 About this Document ......................................................................... 5

1.1 Limitation of Liability............................................................................................... 5

1.2 Purpose of this Document ..................................................................................... 5

1.3 Target Group ............................................................................................................ 5

1.4

Further Information................................................................................................. 6

2 Important Safety Information ............................................................ 7

2.1 Safety Conventions ................................................................................................. 7

2.2 Intended Use............................................................................................................ 7

2.3 Improper Use ........................................................................................................... 7

2.4 Qualified Personnel................................................................................................. 8

2.5 Environmental Safety.............................................................................................. 8

2.6 Laser Safety ............................................................................................................. 8

2.7 Electrical Safety ....................................................................................................... 8

2.8 Mechanical Safety................................................................................................... 9

2.9 Safety during Work.................................................................................................. 9

2.10 Transport .................................................................................................................. 9

2.11 Storage .................................................................................................................. 10

2.12 Servicing ................................................................................................................ 10

3 System Description .......................................................................... 11

3.1 DIM320 Kit............................................................................................................ 11

3.2 Freestyle Sensor................................................................................................... 11

3.3 How DIM320 Works ............................................................................................. 12

3.3.1 Technical Details ................................................................................ 13

3.3.2 Tracking Terminology ......................................................................... 14

3.4 DIM320 Software ................................................................................................. 14

3.4.1 System Requirements........................................................................ 15

3.4.2 Software Licensing ............................................................................. 15

3.4.3 Installing DIM320 Software .............................................................. 15

4 Commissioning ................................................................................ 17

4.1 Connecting Freestyle Sensor .............................................................................. 17

4.2 Acoustic Signals ................................................................................................... 17

4.3 Freestyle Sensor Status LEDs ............................................................................ 17

5 Navigation........................................................................................ 19

5.1 Creator Screen...................................................................................................... 19

5.2 Capture Point Cloud ............................................................................................. 19

5.3 Capture Barcode .................................................................................................. 20

CONTENT

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5.4 Capture Image ...................................................................................................... 22

5.5 Viewer Screen ....................................................................................................... 24

5.6 Library Screen....................................................................................................... 25

5.7 Select Scans ......................................................................................................... 25

5.8 Scan Operations ................................................................................................... 25

5.9 Setting Screen ...................................................................................................... 27

5.10 Sending Queue Screen........................................................................................ 27

5.11 Information Screen .............................................................................................. 28

6 Operation .........................................................................................29

6.1 Environmental Conditions ................................................................................... 29

6.2 Capture Scans ...................................................................................................... 29

6.3 Start Capturing ..................................................................................................... 30

6.4 Tracking Lost: Resume Tracking ........................................................................ 31

6.5 Stop Capturing ...................................................................................................... 32

6.6 Scan Folder Structure.......................................................................................... 32

6.7 First Result ............................................................................................................ 33

7 On-site Calibration............................................................................35

7.1 Calibration Status................................................................................................. 36

7.2 Calibration ............................................................................................................. 36

7.2.1 Procedure ............................................................................................ 36

7.2.2 Vertical Calibration ............................................................................. 39

7.3 Calibration Data and Report ............................................................................... 40

8 Maintenance ....................................................................................41

8.1 Cleaning Instructions for Optics ......................................................................... 41

8.2 What to do When Tablet PC Does Not Work Properly ..................................... 42

9 Disposal ...........................................................................................43

9.1 Product Environmental Information................................................................... 43

10 Technical Specification ....................................................................45

10.1 Technical Data ...................................................................................................... 45

10.1.1 DIM320 Performance ........................................................................ 45

10.1.2 Freestyle Sensor Details .................................................................... 45

10.1.3 Freestyle Sensor Performance ......................................................... 45

10.1.4 Laser (Optical Transmitter)................................................................ 46

10.1.5 Cameras............................................................................................... 46

10.3 Freestyle Sensor Dimensions ............................................................................. 47

10.4 Support and Customer Care ............................................................................... 48

CONTENT

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11 Appendix A: List of Error Messages.................................................. 49

11.1 DIM320 Status Messages .................................................................................. 49

11.2 Dimensioning Errors ............................................................................................ 50

12 Appendix B: Conformity ................................................................... 53

12.1 CE Conformity ....................................................................................................... 53

12.2 FCC Equipment Authorization............................................................................. 54

13 Appendix C: Software License Agreement....................................... 55

CONTENT

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ABOUT THIS DOCUMENT 1

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1 About this Document

Note

This document regarding DIM320 Handheld Dimensioner:

 contains information required during the life cycle of DIM320.

 is available to all those people who work with DIM320.

Please read this document carefully and make sure that you understand the

content fully before working with DIM320.

1.1 Limitation of Liability

Note

Applicable standards and regulations, the latest state of technological

development and many years of knowledge and experience have taken into

account, when assembling the data and information contained in this document.

The manufacturer accepts no liability by:

 Failing to observe this document.

 Non-compliance of notices and regulations.

 Unauthorized mounting and installations.

 Arbitrary technical and other modifications.

 Use or unauthorized spare parts, consumables and accessories.

 Unauthorized modifications, adjustments and/or manipulation of software.

With special variants, where optional extras are ordered, or owing to the latest

technical changes, the actual scope of delivery may vary from the features and

illustrations shown here.

1.2 Purpose of this Document

This document provides:

 details of operational aspects, and

 best practices in operations of DIM320.

1.3 Target Group

Primary audiences of this document will be operators who will be using DIM320 in the field

and their supervisors or trainers who will be helping operators in follow ing best practices in

using DIM320.

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1.4 Further Information

Please reach out to SICK technical support for further information on this system.

IMPORTANT SAFETY INFORMATION 2

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2 Important Safety Information

Note

Read and follow all safety instructions in this document.

2.1 Safety Conventions

Symbols on system and system components labels, safety labels and in safety messages

inside this document are according to the current standards.

The following conventions for signal words used in this document, are complying with ANSI

Z535:

DANGER indicates a hazardous situation with a high-risk level, which if not

avoided, will result in death or serious injury.

WARNING indicates a hazardous situation with a middle risk level, which if not

avoided, will result in death or serious injury.

CAUTION indicates a potentially dangerous situation with a low risk level, which

if not avoided may lead to minor or moderates injuries.

Note

Indicates important information and useful hints.

2.2 Intended Use

DIM320 System is designed to scan objects in a distance range between 1m and approx. 5m

depending on the size of the object. Recommended range is within 2m.

2.3 Improper Use

 Improper use means using the product other than described in this “Operating

Instructions”, or under operating conditions, which differ from those, described herein.

 Improper use of the product may impair the protection provided by the product, and

product damage or serious personal injury may be caused.

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2.4 Qualified Personnel

Qualified personnel have the specialist training, skills, and experience, as well as knowledge

of the relevant regulations and standards, to be able to perform tasks delegated to them and

to detect and to avoid any potential dangers independently.

Electricians have the specialist training, skills, and experience, as well as knowledge of the

relevant standards and provisions to be able to carry out work on electrical systems and to

detect and avoid any potential dangers independently.

2.5 Environmental Safety

Do not expose DIM320 and its accessories to

 Extreme temperatures. The ambient temperature should not be lower or higher than

given in the specifications found in Technical Data page.

 Dust, sand or other abrasive materials that will damage the glass covers of the cameras.

Such exposure can potentially cause material damage or bad measuring accuracy.

2.6 Laser Safety

CAUTION DIM320 is classified as laser class 1 in accordance with IEC 60825-

1:2007: Safety of laser products. Part 1: Equipment classification and

requirements; Edition 2.0.

DIM320 is safe under reasonably foreseeable conditions of operation. The maximum

permissible exposure (MPE) cannot be exceeded. It is harmless to the eyes if it is used and

maintained in accordance with the instructions in this User Manual.

2.7 Electrical Safety

Avoid the following in order to avoid damage to electric or electronic components:

 Do not immerse Freestyle or the tablet computer into water or other liquids.

 Do not use Freestyle near strong magnetic or electrical fields.

 Do not touch the metal rings around the glass covers on the lower side of Freestyle.

 Do not expose the tablet computer to dust or sand, which may get insides the device and

cause, short-circuits.

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When Freestyle sensor and the tablet computer are transferred from a cold to a significantly

warmer environment, water may condense on some of the components inside the devices. To

avoid this, place Freestyle and the tablet computer in an airtight plastic bag before bringing it

from a cold to a significantly warmer environment. This allows the condensation to form on

the bag and not inside the device.

2.8 Mechanical Safety

Do not open the housing, or:

 You can damage the device, which will affect the device's warranty.

 The calibration will be lost. Each device passed an initial calibration before shipping. The

calibration process described in later chapter cannot replace it.

2.9 Safety during Work

DANGER

Danger of explosion or fire

Do not use DIM320:

 In an explosive atmosphere.

 In the presence of flammable gases or fumes.

Before operating DIM320 in hazardous areas, contact the local safety authorities and

safety experts.

Damage to electric or electronic components:

 Do not use DIM320 in vicinity of strong magnetic or electrical fields.

 When scanning outdoors or in dirty surroundings, protect DIM320 from liquids and

humidity, but also from dust and dirt, which may damage the electronic components.

 Do not use DIM320 near heat sources such as radiators, heat registers, or other products

(including amplifiers) that produce heat.

2.10 Transport

When carrying DIM320, take care not to drop it. Strong impact may damage the Freestyle

sensor and render it incapable of proper operation.

When shipping and transporting the System by rail, sea, air, or in a road vehicle, make sure to

use its original transport case and a suitable outer cardboard box for best protection against

shock and vibration.

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2.11 Storage

Pack DIM320 System in its transport case to protect it from environmental hazards. Store in

an environment with

 Low humidity level,

 Relatively stable temperature,

 No extreme temperatures,

 No extreme environmental conditions (dust, dirt, etc.)

 No heavy vibrations.

2.12 Servicing

Servicing and repair must only be done by qualified service personnel authorized by SICK.

Refer servicing to qualified service personnel under the following conditions:

 The USB cable or plug is damaged.

 The System has been exposed to rain, water, or other liquids.

 The System has been dropped or damaged in any way.

 Objects have fallen onto the System.

 The System does not operate normally when following the standard operating

instructions.

SYSTEM DESCRIPTION 3

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3 System Description

This section details the components of DIM320.

3.1 DIM320 Kit

DIM320 is shipped with the following components.

Fig. 3.1: System components

1. Transport and carry case

2. Tablet PC along with charger

3. Freestyle sensor

4. Calibration plate

5. USB card reader

6. Green micro SD card with the calibration plate data

7. Optical cleaning kit

3.2 Freestyle Sensor

Freestyle sensor scans a pallet or package, captures the point cloud data and transmits to the

tablet PC. The sensor has 5 major parts as described below.

1. Start/Stop button and Status LED lights

2. USB cable and plug

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Fig. 3.2: Freestyle sensor button view

3. Infrared cameras

4. Color camera and LED flash unit

5. Infrared projector with class 1 laser

Fig. 3.3: Freestyle sensor camera view

3.3 How DIM320 Works

DIM320 enables anyone to capture pallets, objects and environments in a 3D view. To

accomplish this, Freestyle sensor has to be moved along or around the object of interest.

While Freestyle sensor is moved, three integrated sensors track what they capture, and send

this data to a tablet computer or notebook running DIM320 software via a USB connection.

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The pixels or points are then used to build up the colored 3D model of the captured object or

environment.

Once 3D data has been captured, SICK algorithm calculates the smallest fitting cube around

the points and provides the dimensions of this cube as length, width and height. The largest

of length and width is reported as length.

Using SICK DIM320 software and the PC camera, the operator can further capture the images

of barcodes and the object itself and associate them with the dimensions data captured

before.

The main features are:

 High and specified accuracy.

 High resolution: scan thin cables, ribs of small skeletons, etc.

 Scanning range – Freestyle sensor: 0.5 m to 3m, up to 10m indoors. Minimum

recommended range 2m for full pallets.

 Power supply via USB: no extra battery/power supply required in the sensor.

 Intuitive handling: no need for long-winded preparation - just scan!

 High mobility due to its small size and lightweight.

 Photorealistic 3D color scans due to the integrated color camera.

3.3.1 Technical Details

The projector in Freestyle sensor projects a pattern of small infrared dots on the surface of

the object (as shown in figure below). The two infrared cameras take photos of this pattern.

The 3D coordinates are then calculated using a mathematical method called triangulation.

Fig. 3.4: Light pattern, made visible by a special camera.

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3.3.2 Tracking Terminology

As the two infrared cameras take photos of this pattern, a color camera integrated in the

sensor takes a color photo.

This photo is enriched with the 3D coordinates of the points in the pattern, which were

detected in parallel, and is hereafter referred to as a frame.

While the Freestyle sensor is capturing, this procedure is repeated in high speed.

The data generated while capturing is transferred directly on a tablet or PC via cable and USB

port. Depending on the object or the scene, a laptop or tablet PC may be needed and carried

around while capturing.

DIM320 software detects clearly identifiable elements such as corners in the color picture.

Those elements are called features.

Following the features from frame to frame is called tracking. With tracking, it is possible to

reconstruct the movement of the sensor in space, and thereby putting all 3D points of the

individual frames in a common 3D context.

A set of frames resulting from one capturing sequence is called a scan.

Loop closing is necessary because small errors from frame to frame may accumulate over

time, resulting in gaps if you return to the same position.

Capturing an object or a scene several times will generate several scans. These scans have to

be spatially arranged to receive a coherent overall picture. This is called Place Scans, or

Registration. DIM320 software manages the conversion from frames to scans automatically.

The vast number of points generated in one or several scans of a scene can be arranged to a

so-called point cloud. A point cloud - out of one or of several registered scans - is more or less

a complete 3D picture of what was scanned with Freestyle sensor.

3.4 DIM320 Software

DIM320 system ships out with the tablet and required software:

 to create and manage point cloud, named DIM320 Creator or simply DIM320, and

 to calibrate the device in the field, named as Calibrate

Both program icons are available on the main screen. Clicking these icons executes the

respective pieces of software.

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Fig. 3.5: Main or home screen on tablet with program icons

3.4.1 System Requirements

The following table describes the minimum system requirement for the DIM320 software.

Minimum Specification

Recommended Specification

Processor

64-bit (x64) with at least 2-gigahertz (GHz)

(Example: Intel Core i5)

Quad-core x64 (Intel Core i7/Xeon, 8 physi-cal

cores)

Graphics Card

OpenGL 4.1, or higher At least 2GB Memory

Dedicated card; at least 4 GB memory OpenGL

4.1; Nvidia Quadro for stereo

Main Memory

8GB

16GB

Hard Disk

256 GB Solid State Drive

512GB Solid State Drive + Regular HDD

Operating System

64-bit Windows 7

64-bit Windows 10; 64-bit Windows 8; 8.1 or

higher

Display

1280 x 960

1920x1080

3.4.2 Software Licensing

The software is included in the system price.

3.4.3 Installing DIM320 Software

Note

DIM320 Creator and Calibrate are already installed on the tablet computer that

came with the system. Please contact system administrator or SICK customer

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support for any issues with the installed software.

For making any changes, ensure that:

▸ Freestyle sensor is disconnected from tablet computer, and

▸ Administrator rights are available.

COMMISSIONING 4

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4 Commissioning

This chapter describes some important aspects of commissioning of DIM320.

4.1 Connecting Freestyle Sensor

Use the following steps to connect Freestyle sensor with tablet PC:

1. Start DIM320, which will start on Creator screen by default.

2. Plug sensor‘s USB cable into a USB3 port of tablet PC. The red status LED will light up. An

acoustic signal will be played if speakers of tablet PC are switched on.

3. Wait until the software detects the sensor. A loading message will be shown. Red status

light will turn into blue when sensor is ready to operate.

4.2 Acoustic Signals

If speakers of tablet PC are turned on, an acoustic signal will be played when

 Sensor is connected to tablet PC

 Sensor button is pressed

 Tracking is lost

 Sensor is disconnected from tablet PC.

Type of signal depends on signal settings of Windows®.

 Sensor connect and disconnect signals correspond to the DEVICE CONNECT and DEVICE

DISCONNECT signals.

 TRACKING IS LOST signal corresponds to the WARNING SIGNAL.

4.3 Freestyle Sensor Status LEDs

A blue and a red status LED are integrated in the Start/Stop button in

Freestyle sensor. They indicate the following statuses:

Status

LED Color

Description

Initializing Scanner

Red

Scanner plugged in and software

starting up.

Acquiring Tracking

Blinking Blue

Scanner needs to acquire tracking.

Point at the object and hold it steady

until tracking is acquired.

Scanning

Blinking Blue

Tracking is acquired and point data is

displayed.

Lost Tracking

Red

Scanner loses tracking when moved too

fast. Hold it steady pointed at object.

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Tracking Acquired

Blinking Blue

Scanner reacquires tracking.

Scan Complete

Same as at the end of

previous scan

Ready to scan.

Not Ready to Scan

Same as at the end of

previous scan

Start button pressed before scan is

closed out.

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SICK DIM320 Handheld Dimensioner Operating instructions

SICK DIM320 Handheld Dimensioner Operating instructions

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