ZyXEL NXC5500 User manual

Default Login Details

User’s Guide

NXC Series

Wireless LAN Controller

LAN IP Address https://192.168.1.1

User Name admin

Password 1234

Version 6.0 Edition 1, 10/2019

NXC Series User’s Guide

2

IMPORTANT!

READ CAREFULLY BEFORE USE.

KEEP THIS GUIDE FOR FUTURE REFERENCE.

This is a User’s Guide for a series of products. Not all products support all firmware features. Screenshots

and graphics in this book may differ slightly from your product due to differences in your product

firmware or your computer operating system. Every effort has been made to ensure that the information

in this manual is accurate.

Related Documentation

•Quick Start Guide

The Quick Start Guide is designed to show you how to make the NXC hardware connections and

access the Web Configurator.

•CLI Reference Guide

The CLI Reference Guide explains how to use the Command-Line Interface (CLI) and CLI commands

to configure the NXC.

Note: It is recommended you use the Web Configurator to configure the NXC.

• NWA/WAC User’s Guide

See this user’s guide to know which access points can be managed by the NXC. It also lists the

features of the NXC-managed access points.

• Web Configurator Online Help

Click the help icon in any screen for help in configuring that screen and supplementary information.

•More Information

Go to support.zyxel.com to find other information on the NXC

.

NXC Series User’s Guide

3

Document Conventions

Warnings and Notes

These are how warnings and notes are shown in this guide.

Warnings tell you about things that could harm you or your device.

Note: Notes tell you other important information (for example, other things you may need to

configure or helpful tips) or recommendations.

Syntax Conventions

• All models in this series may be referred to as the “NXC” in this guide.

• Product labels, screen names, field labels and field choices are all in bold font.

• A right angle bracket ( > ) within a screen name denotes a mouse click. For example, Configuration >

Network > Interface means you first click Configuration in the navigation panel, then the Network sub

menu and finally the Interface tab to get to that screen.

Icons Used in Figures

Figures in this guide may use the following generic icons. The NXC icon is not an exact representation of

your device.

NXC AP Router Switch

Internet Server Desktop Laptop

Contents Overview

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Contents Overview

User’s Guide ......................................................................................................................................18

Introduction ........................................................................................................................................... 19

Hardware Installation and Connection ............................................................................................. 25

The Web Configurator ......................................................................................................................... 33

Setup Wizard ......................................................................................................................................... 47

Technical Reference ........................................................................................................................57

Dashboard ............................................................................................................................................ 58

Monitor ................................................................................................................................................... 69

Registration .......................................................................................................................................... 116

Wireless ................................................................................................................................................ 119

Interfaces ............................................................................................................................................. 147

Policy and Static Routes .................................................................................................................... 177

Zones .................................................................................................................................................... 186

NAT ....................................................................................................................................................... 189

ALG ....................................................................................................................................................... 196

IP/MAC Binding ................................................................................................................................... 198

Captive Portal ..................................................................................................................................... 203

RTLS ....................................................................................................................................................... 227

Firewall ................................................................................................................................................. 230

User/Group .......................................................................................................................................... 238

AP Profile ............................................................................................................................................ 257

MON Profile ......................................................................................................................................... 279

ZyMesh Profile ...................................................................................................................................... 284

Addresses ............................................................................................................................................ 288

Services ................................................................................................................................................ 293

Schedules ............................................................................................................................................ 298

AAA Server .......................................................................................................................................... 302

Authentication Method ..................................................................................................................... 313

Certificates .......................................................................................................................................... 316

DHCPv6 ................................................................................................................................................ 331

System .................................................................................................................................................. 333

Log and Report ................................................................................................................................... 375

File Manager ..................................................................................................................................... 390

Diagnostics .......................................................................................................................................... 401

Packet Flow Explore ........................................................................................................................... 418

Reboot ................................................................................................................................................. 424

Shutdown ............................................................................................................................................. 425

Contents Overview

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Appendices and Troubleshooting .................................................................................................426

Troubleshooting .................................................................................................................................. 427

Table of Contents

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Table of Contents

Document Conventions ......................................................................................................................3

Contents Overview .............................................................................................................................4

Table of Contents.................................................................................................................................6

Part I: User’s Guide..........................................................................................18

Chapter 1

Introduction ........................................................................................................................................19

1.1 Overview ......................................................................................................................................... 19

1.2 Zones, Interfaces, and Physical Ports ........................................................................................... 19

1.2.1 Interface Types ...................................................................................................................... 20

1.2.2 Interface and Zone Configuration ...................................................................................... 20

1.3 Applications .................................................................................................................................... 21

1.3.1 AP Management .................................................................................................................. 21

1.3.2 Wireless Security .................................................................................................................... 21

1.3.3 Captive Portal ....................................................................................................................... 21

1.3.4 Load Balancing ..................................................................................................................... 22

1.3.5 Dynamic Channel Selection ................................................................................................22

1.3.6 User-Aware Access Control ................................................................................................. 22

1.4 Management Overview ................................................................................................................ 23

1.5 Object-based Configuration ........................................................................................................ 23

1.6 Starting and Stopping the NXC .................................................................................................... 24

Chapter 2

Hardware Installation and Connection ...........................................................................................25

2.1 Overview ......................................................................................................................................... 25

2.2 Desktop Installation Procedure .................................................................................................... 25

2.3 Rack-mounted Installation ............................................................................................................ 26

2.3.1 Rack-Mounted Installation Procedure ............................................................................... 26

2.4 Wall-mounting ................................................................................................................................. 27

2.5 Front Panel ...................................................................................................................................... 28

2.5.1 NXC2500 ................................................................................................................................. 28

2.5.2 NXC5500 ................................................................................................................................. 28

2.5.3 Front Panel LEDs .................................................................................................................... 30

2.6 Rear Panel ....................................................................................................................................... 31

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Chapter 3

The Web Configurator........................................................................................................................33

3.1 Overview ......................................................................................................................................... 33

3.2 Access .............................................................................................................................................. 33

3.3 The Main Screen ............................................................................................................................. 34

3.3.1 Title Bar ................................................................................................................................... 35

3.3.2 Navigation Panel .................................................................................................................. 38

3.3.3 Warning Messages ................................................................................................................ 43

3.3.4 Tables and Lists ...................................................................................................................... 43

Chapter 4

Setup Wizard.......................................................................................................................................47

4.1 Accessing the Wizard ..................................................................................................................... 47

4.2 Using the Wizard ............................................................................................................................. 47

4.2.1 Step 1 Password and Time Settings ..................................................................................... 47

4.2.2 Step 2 Uplink Connection and Management VLAN ....................................................... 48

4.2.3 Step 3 VLAN Settings ............................................................................................................. 49

4.2.4 Step 4 SSID ............................................................................................................................. 52

4.2.5 Step 5 Radio ......................................................................................................................... 54

4.2.6 Summary ............................................................................................................................... 55

Part II: Technical Reference...........................................................................57

Chapter 5

Dashboard..........................................................................................................................................58

5.1 Overview ......................................................................................................................................... 58

5.1.1 What You Can Do in this Chapter ....................................................................................... 58

5.2 Dashboard ...................................................................................................................................... 59

5.2.1 CPU Usage ............................................................................................................................. 63

5.2.2 Memory Usage ...................................................................................................................... 63

5.2.3 Session Usage ........................................................................................................................ 64

5.2.4 DHCP Table ............................................................................................................................ 64

5.2.5 Number of Login Users .......................................................................................................... 66

5.2.6 AP Status ................................................................................................................................ 66

5.2.7 Station Traffic ......................................................................................................................... 68

Chapter 6

Monitor................................................................................................................................................69

6.1 Overview ......................................................................................................................................... 69

6.1.1 What You Can Do in this Chapter ....................................................................................... 69

6.2 What You Need to Know ............................................................................................................... 70

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6.3 Port Statistics ................................................................................................................................... 71

6.3.1 Port Statistics Graph ............................................................................................................. 72

6.4 Interface Status ............................................................................................................................... 73

6.5 Traffic Statistics ................................................................................................................................ 75

6.6 Session Monitor .............................................................................................................................. 78

6.7 IP/MAC Binding Monitor ................................................................................................................ 80

6.8 Login Users ...................................................................................................................................... 81

6.8.1 Dynamic Guest .................................................................................................................... 82

6.8.2 Trusted MAC Address List ..................................................................................................... 83

6.9 USB Storage .................................................................................................................................... 84

6.10 Ethernet Neighbor ....................................................................................................................... 85

6.11 AP List ............................................................................................................................................ 86

6.11.1 Station Count of AP ........................................................................................................... 90

6.11.2 Edit AP List ........................................................................................................................... 92

6.12 Radio List ..................................................................................................................................... 102

6.12.1 AP Mode Radio Information ............................................................................................ 103

6.13 ZyMesh Link Info .......................................................................................................................... 105

6.14 SSID Info ....................................................................................................................................... 106

6.15 Station List ................................................................................................................................... 107

6.16 Detected Device ....................................................................................................................... 109

6.17 View Log ...................................................................................................................................... 111

6.18 View AP Log ............................................................................................................................... 113

Chapter 7

Registration.......................................................................................................................................116

7.1 Overview ....................................................................................................................................... 116

7.1.1 What You Can Do in this Chapter ..................................................................................... 116

7.1.2 What you Need to Know ....................................................................................................116

7.2 Registration .................................................................................................................................... 117

7.3 Service ........................................................................................................................................... 117

Chapter 8

Wireless............................................................................................................................................119

8.1 Overview ....................................................................................................................................... 119

8.1.1 What You Can Do in this Chapter ..................................................................................... 119

8.1.2 What You Need to Know ................................................................................................... 119

8.2 Controller ...................................................................................................................................... 120

8.3 AP Management .......................................................................................................................... 120

8.3.1 Mgmt. AP List ....................................................................................................................... 121

8.3.2 AP Policy .............................................................................................................................. 130

8.3.3 AP Group ............................................................................................................................. 131

8.3.4 Firmware ............................................................................................................................... 138

8.4 Rogue AP ....................................................................................................................................... 140

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8.4.1 Add/Edit Rogue/Friendly List .............................................................................................. 142

8.5 Auto Healing ................................................................................................................................. 142

8.6 Technical Reference .................................................................................................................... 143

8.6.1 Dynamic Channel Selection .............................................................................................. 143

8.6.2 Load Balancing ................................................................................................................... 144

8.6.3 Disassociating and Delaying Connections ...................................................................... 145

Chapter 9

Interfaces..........................................................................................................................................147

9.1 Interface Overview ...................................................................................................................... 147

9.1.1 What You Can Do in this Chapter ..................................................................................... 147

9.1.2 What You Need to Know ................................................................................................... 147

9.2 Ethernet Summary ....................................................................................................................... 148

9.2.1 Edit Ethernet ........................................................................................................................ 149

9.2.2 Object References .............................................................................................................. 156

9.2.3 Add DHCPv6 Request Options .......................................................................................... 156

9.2.4 Add/Edit DHCP Extended Options ................................................................................... 157

9.3 VLAN Interfaces ........................................................................................................................... 159

9.3.1 VLAN Summary .................................................................................................................... 160

9.3.2 Add/Edit VLAN ................................................................................................................... 161

9.4 LAG ................................................................................................................................................ 167

9.4.1 LAG Summary Screen ......................................................................................................... 167

9.4.2 LAG Add/Edit ..................................................................................................................... 168

9.5 Technical Reference .................................................................................................................... 174

Chapter 10

Policy and Static Routes..................................................................................................................177

10.1 Overview ..................................................................................................................................... 177

10.1.1 What You Can Do in this Chapter ................................................................................... 177

10.1.2 What You Need to Know ................................................................................................ 177

10.2 Policy Route ............................................................................................................................... 178

10.2.1 Add/Edit Policy Route ...................................................................................................... 180

10.3 Static Route ................................................................................................................................ 183

10.3.1 Static Route Setting .......................................................................................................... 184

10.4 Technical Reference .................................................................................................................. 184

Chapter 11

Zones.................................................................................................................................................186

11.1 Overview ..................................................................................................................................... 186

11.1.1 What You Can Do in this Chapter ................................................................................... 186

11.1.2 What You Need to Know ................................................................................................. 186

11.2 Zone ............................................................................................................................................. 187

11.2.1 Add/Edit Zone .................................................................................................................. 187

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Chapter 12

NAT....................................................................................................................................................189

12.1 Overview ..................................................................................................................................... 189

12.1.1 What You Can Do in this Chapter ................................................................................... 189

12.2 NAT Summary .............................................................................................................................. 189

12.2.1 Add/Edit NAT ..................................................................................................................... 190

12.3 Technical Reference .................................................................................................................. 193

Chapter 13

ALG....................................................................................................................................................196

13.1 Overview ..................................................................................................................................... 196

13.1.1 What You Can Do in this Chapter ................................................................................... 196

13.1.2 What You Need to Know ................................................................................................. 196

13.1.3 Before You Begin ............................................................................................................... 196

13.2 ALG .............................................................................................................................................. 196

13.3 Technical Reference .................................................................................................................. 197

Chapter 14

IP/MAC Binding................................................................................................................................198

14.1 Overview ..................................................................................................................................... 198

14.1.1 What You Can Do in this Chapter ................................................................................... 198

14.1.2 What You Need to Know ................................................................................................. 198

14.2 IP/MAC Binding Summary ......................................................................................................... 199

14.2.1 Edit IP/MAC Binding .......................................................................................................... 200

14.2.2 Add/Edit Static DHCP Rule .............................................................................................. 201

14.3 IP/MAC Binding Exempt List ....................................................................................................... 201

Chapter 15

Captive Portal...................................................................................................................................203

15.1 Overview ..................................................................................................................................... 203

15.1.1 Captive Portal Type .......................................................................................................... 203

15.1.2 What You Can Do in this Chapter ................................................................................... 204

15.2 Captive Portal ............................................................................................................................. 204

15.2.1 Add Exceptional Services ................................................................................................206

15.3 Custom Captive Portal .............................................................................................................. 207

15.3.1 Add Customized Page .....................................................................................................208

15.3.2 Custom Login and Access Pages ................................................................................... 211

15.3.3 External or Uploaded Web Portal Details ....................................................................... 213

15.4 Redirect on Controller ................................................................................................................ 216

15.4.1 Auth. Policy Add/Edit ....................................................................................................... 217

15.5 Redirect on AP ............................................................................................................................ 221

15.5.1 Auth. Policy Group Add/Edit ........................................................................................... 223

15.5.2 Auth. Policy Add/Edit ....................................................................................................... 224

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Chapter 16

RTLS....................................................................................................................................................227

16.1 Overview ..................................................................................................................................... 227

16.1.1 What You Can Do in this Chapter ................................................................................... 227

16.2 Before You Begin ........................................................................................................................ 228

16.3 Configuring RTLS ......................................................................................................................... 228

Chapter 17

Firewall..............................................................................................................................................230

17.1 Overview ..................................................................................................................................... 230

17.1.1 What You Can Do in this Chapter ................................................................................... 230

17.1.2 What You Need to Know ................................................................................................. 230

17.2 Firewall ......................................................................................................................................... 232

17.2.1 Add/Edit Firewall Screen .................................................................................................. 234

17.3 Session Control ........................................................................................................................... 235

17.3.1 Add/Edit Session Limit ....................................................................................................... 236

Chapter 18

User/Group.......................................................................................................................................238

18.1 Overview ..................................................................................................................................... 238

18.1.1 What You Can Do in this Chapter ................................................................................... 238

18.1.2 What You Need To Know ................................................................................................. 238

18.2 User Summary .............................................................................................................................. 240

18.2.1 Add/Edit User ..................................................................................................................... 241

18.3 Group Summary ......................................................................................................................... 244

18.3.1 Add/Edit Group ................................................................................................................ 245

18.4 Setting ......................................................................................................................................... 246

18.4.1 Edit User Authentication Timeout Settings ...................................................................... 250

18.4.2 Add/Edit Dynamic Guest Group ..................................................................................... 251

18.4.3 User Aware Login Example .............................................................................................. 251

18.4.4 Guest Manager Login Example ...................................................................................... 252

18.5 MAC Address .............................................................................................................................. 255

18.5.1 Add/Edit MAC Address ....................................................................................................256

Chapter 19

AP Profile.........................................................................................................................................257

19.1 Overview ..................................................................................................................................... 257

19.1.1 What You Can Do in this Chapter ................................................................................... 257

19.1.2 What You Need To Know ................................................................................................. 257

19.2 Radio ............................................................................................................................................ 258

19.2.1 Add/Edit Radio Profile ...................................................................................................... 259

19.3 SSID .............................................................................................................................................. 265

19.3.1 SSID List .............................................................................................................................. 265

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19.3.2 Security List ......................................................................................................................... 270

19.3.3 MAC Filter List ..................................................................................................................... 275

19.3.4 Layer-2 Isolation List .......................................................................................................... 277

Chapter 20

MON Profile.......................................................................................................................................279

20.1 Overview ..................................................................................................................................... 279

20.1.1 What You Can Do in this Chapter ................................................................................... 279

20.1.2 What You Need To Know ................................................................................................. 279

20.2 MON Profile ................................................................................................................................. 279

20.2.1 Add/Edit MON Profile ....................................................................................................... 280

20.3 Technical Reference .................................................................................................................. 282

Chapter 21

ZyMesh Profile ..................................................................................................................................284

21.1 Overview ..................................................................................................................................... 284

21.1.1 What You Can Do in this Chapter ................................................................................... 285

21.2 ZyMesh Profile .............................................................................................................................. 285

21.2.1 Add/Edit ZyMesh Profile ................................................................................................... 287

Chapter 22

Addresses.........................................................................................................................................288

22.1 Overview ..................................................................................................................................... 288

22.1.1 What You Can Do in this Chapter ................................................................................... 288

22.1.2 What You Need To Know ................................................................................................. 288

22.2 Address Summary ....................................................................................................................... 288

22.2.1 Add/Edit Address ............................................................................................................. 289

22.3 Address Group Summary ........................................................................................................... 290

22.3.1 Add/Edit Address Group Rule ........................................................................................ 291

Chapter 23

Services.............................................................................................................................................293

23.1 Overview ..................................................................................................................................... 293

23.1.1 What You Can Do in this Chapter ................................................................................... 293

23.1.2 What You Need to Know ................................................................................................. 293

23.2 Service Summary ........................................................................................................................ 294

23.2.1 Add/Edit Service Rule ...................................................................................................... 295

23.3 Service Group Summary ........................................................................................................... 296

23.3.1 Add/Edit Service Group Rule .......................................................................................... 296

Chapter 24

Schedules.........................................................................................................................................298

24.1 Overview ..................................................................................................................................... 298

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24.1.1 What You Can Do in this Chapter ................................................................................... 298

24.1.2 What You Need to Know ................................................................................................. 298

24.2 Schedule Summary .................................................................................................................... 298

24.2.1 Add/Edit Schedule One-Time Rule ................................................................................ 300

24.2.2 Add/Edit Schedule Recurring Rule ................................................................................ 301

Chapter 25

AAA Server .......................................................................................................................................302

25.1 Overview ..................................................................................................................................... 302

25.1.1 What You Can Do in this Chapter ................................................................................... 302

25.1.2 What You Need To Know ................................................................................................. 302

25.2 Active Directory / LDAP ............................................................................................................. 305

25.2.1 Add/Edit Active Directory / LDAP Server ....................................................................... 306

25.3 RADIUS ......................................................................................................................................... 309

25.3.1 Add/Edit RADIUS .............................................................................................................. 309

Chapter 26

Authentication Method ...................................................................................................................313

26.1 Overview ..................................................................................................................................... 313

26.1.1 What You Can Do in this Chapter ................................................................................... 313

26.1.2 Before You Begin ............................................................................................................... 313

26.2 Authentication Method ............................................................................................................. 313

26.2.1 Add Authentication Method ........................................................................................... 314

Chapter 27

Certificates .......................................................................................................................................316

27.1 Overview ..................................................................................................................................... 316

27.1.1 What You Can Do in this Chapter ................................................................................... 316

27.1.2 What You Need to Know ................................................................................................. 316

27.1.3 Verifying a Certificate ...................................................................................................... 318

27.2 My Certificates ........................................................................................................................... 319

27.2.1 Adding My Certificates .................................................................................................... 320

27.2.2 Editing My Certificates ...................................................................................................... 322

27.2.3 Importing Certificates ...................................................................................................... 324

27.3 Trusted Certificates ..................................................................................................................... 325

27.3.1 Editing Trusted Certificates ............................................................................................... 327

27.3.2 Importing Trusted Certificates ..........................................................................................329

27.4 Technical Reference .................................................................................................................. 330

Chapter 28

DHCPv6 .............................................................................................................................................331

28.1 Overview ..................................................................................................................................... 331

28.1.1 What You Can Do in this Chapter ................................................................................... 331

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28.2 DHCPv6 Request ........................................................................................................................ 331

28.2.1 Add/Edit DHCPv6 Request Object ................................................................................ 332

Chapter 29

System...............................................................................................................................................333

29.1 Overview ..................................................................................................................................... 333

29.1.1 What You Can Do in this Chapter ................................................................................... 333

29.2 Host Name ................................................................................................................................... 333

29.3 USB Storage ................................................................................................................................. 334

29.4 Date and Time ........................................................................................................................... 335

29.4.1 Pre-defined NTP Time Servers List ..................................................................................... 338

29.4.2 Time Server Synchronization ............................................................................................ 338

29.5 Console Speed ........................................................................................................................... 339

29.6 DNS Overview ............................................................................................................................ 340

29.6.1 DNS Server Address Assignment ...................................................................................... 340

29.6.2 Configuring the DNS Screen ............................................................................................ 340

29.6.3 Address Record ................................................................................................................ 342

29.6.4 PTR Record ......................................................................................................................... 342

29.6.5 Adding an Address/PTR Record ...................................................................................... 342

29.6.6 Domain Zone Forwarder ................................................................................................. 343

29.6.7 Add Domain Zone Forwarder .......................................................................................... 343

29.6.8 MX Record ........................................................................................................................ 344

29.6.9 Add MX Record ................................................................................................................. 344

29.6.10 Add Service Control ....................................................................................................... 345

29.7 WWW Overview ......................................................................................................................... 345

29.7.1 Service Access Limitations ............................................................................................... 346

29.7.2 System Timeout .................................................................................................................. 346

29.7.3 HTTPS ................................................................................................................................... 346

29.7.4 Configuring WWW Service Control ................................................................................. 347

29.7.5 Service Control Rules ........................................................................................................ 350

29.7.6 HTTPS Example ................................................................................................................... 351

29.7.7 Mozilla Firefox Warning Messages ................................................................................... 352

29.7.8 Google Chrome Warning Messages .............................................................................. 353

29.8 SSH ............................................................................................................................................. 360

29.8.1 How SSH Works .................................................................................................................. 361

29.8.2 SSH Implementation on the NXC .................................................................................... 362

29.8.3 Requirements for Using SSH ..............................................................................................362

29.8.4 Configuring SSH ................................................................................................................. 362

29.8.5 Examples of Secure Telnet Using SSH .............................................................................. 363

29.9 Telnet ........................................................................................................................................... 364

29.10 FTP .............................................................................................................................................. 366

29.11 SNMP ......................................................................................................................................... 367

29.11.1 Supported MIBs ............................................................................................................... 368

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29.11.2 SNMP Traps ....................................................................................................................... 368

29.11.3 Configuring SNMP ........................................................................................................... 369

29.11.4 Adding or Editing an SNMPv3 User Profile .................................................................... 370

29.12 Authentication Server ............................................................................................................. 371

29.12.1 Add/Edit Trusted Client .................................................................................................. 372

29.13 Language ................................................................................................................................. 373

29.14 IPv6 ............................................................................................................................................. 374

Chapter 30

Log and Report.................................................................................................................................375

30.1 Overview ..................................................................................................................................... 375

30.1.1 What You Can Do In this Chapter .................................................................................. 375

30.2 Email Daily Report ....................................................................................................................... 375

30.3 Log Settings ................................................................................................................................ 377

30.3.1 Log Settings Summary ...................................................................................................... 378

30.3.2 Editing System Log Settings ............................................................................................. 380

30.3.3 Editing USB Storage Log Settings .................................................................................... 383

30.3.4 Editing Remote Server Log Settings ............................................................................... 384

30.3.5 Log Category Settings ..................................................................................................... 386

Chapter 31

File Manager ..................................................................................................................................390

31.1 Overview ..................................................................................................................................... 390

31.1.1 What You Can Do in this Chapter ................................................................................... 390

31.1.2 What you Need to Know .................................................................................................. 390

31.2 Configuration File ....................................................................................................................... 392

31.3 Firmware Package .................................................................................................................... 396

31.4 Shell Script ................................................................................................................................... 398

Chapter 32

Diagnostics.......................................................................................................................................401

32.1 Overview ..................................................................................................................................... 401

32.1.1 What You Can Do in this Chapter ................................................................................... 401

32.2 Diagnostics ................................................................................................................................. 401

32.2.1 Diagnostics - AP Configuration ....................................................................................... 402

32.2.2 Diagnostics Files ................................................................................................................. 404

32.3 Packet Capture ......................................................................................................................... 405

32.3.1 Packet Capture on AP .................................................................................................... 408

32.3.2 Packet Capture Files ........................................................................................................ 411

32.3.3 Example of Viewing a Packet Capture File ................................................................... 412

32.4 Core Dump .................................................................................................................................. 413

32.4.1 Core Dump Files ................................................................................................................ 413

32.5 System Log ................................................................................................................................. 414

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32.6 Wireless Frame Capture ............................................................................................................ 415

32.6.1 Wireless Frame Capture Files .......................................................................................... 417

Chapter 33

Packet Flow Explore ........................................................................................................................418

33.1 Overview ..................................................................................................................................... 418

33.1.1 What You Can Do in this Chapter ................................................................................... 418

33.2 The Routing Status Screen ......................................................................................................... 418

33.3 The SNAT Status Screen .............................................................................................................. 421

Chapter 34

Reboot...............................................................................................................................................424

34.1 Overview ..................................................................................................................................... 424

34.1.1 What You Need To Know ................................................................................................. 424

34.2 Reboot ......................................................................................................................................... 424

Chapter 35

Shutdown..........................................................................................................................................425

35.1 Overview ..................................................................................................................................... 425

35.1.1 What You Need To Know ................................................................................................. 425

35.2 Shutdown ..................................................................................................................................... 425

Part III: Appendices and Troubleshooting..................................................426

Chapter 36

Troubleshooting................................................................................................................................427

36.1 Overview ..................................................................................................................................... 427

36.1.1 General .............................................................................................................................. 427

36.1.2 Wireless ............................................................................................................................... 432

36.2 Resetting the NXC ...................................................................................................................... 434

36.3 Getting More Troubleshooting Help .........................................................................................435

Appendix A Log Descriptions......................................................................................................... 436

Appendix B Common Services...................................................................................................... 463

Appendix C Importing Certificates ............................................................................................... 466

Appendix D Wireless LANs .............................................................................................................. 490

Appendix E IPv6............................................................................................................................... 502

Appendix F Customer Support ...................................................................................................... 510

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Appendix G Legal Information...................................................................................................... 516

Index.................................................................................................................................................521

18

PART I

User’s Guide

NXC Series User’s Guide

19

CHAPTER 1

Introduction

1.1 Overview

This User’s Guide covers the following models: NXC2500 and NXC5500.

The NXC is a comprehensive wireless LAN controller. Its flexible configuration helps network

administrators set up wireless LAN networks and efficiently enforce security policies over them. In

addition, the NXC provides excellent throughput, making it an ideal solution for reliable, secure service.

The NXC’s security features include firewall and certificates. It also provides captive portal configuration,

NAT, port forwarding, policy routing, DHCP server, extensive wireless AP control options, and many other

powerful features. Flexible configuration helps you set up the network and enforce security policies

efficiently.

The front panel physical Gigabit Ethernet ports (labeled P1, P2, P3, and so on) are mapped to Gigabit

Ethernet (ge) interfaces. By default P1 is mapped to ge1, P2 is mapped to ge2 and so on.

• The default LAN IP address is 192.168.1.1.

• The default administrator login user name and password are “admin” and “1234” respectively.

1.2 Zones, Interfaces, and Physical Ports

Here is an overview of zones, interfaces, and physical ports in the NXC.

Table 1 NXC Series Comparison Table

FEATURES NXC2500 NXC5500

Link Aggregation Group (LAG) Support No Yes

Two USB Ports Yes Yes

Console Port (Serial Port) DB-9 Connector RJ-45 Connector

Max. no, of managed APs 8; can be upgraded

up to 64

64; can be

upgraded up to 1024

Table 2 Zones, Interfaces, and Physical Ethernet Ports

Zones

(LAN)

A zone is a group of interfaces. Use zones to apply security settings such as firewall.

Interfaces

(Ethernet, VLAN)

Interfaces are logical entities that (layer-3) packets pass through. Use interfaces in

configuring zones, policy routes, static routes, and NAT.

Port combine physical ports into interfaces.

Physical Ethernet Ports

(P1, P2, P3, and so on)

The physical port is where you connect a cable.

Chapter 1 Introduction

NXC Series User’s Guide

20

1.2.1 Interface Types

There are two types of interfaces in the NXC. In addition to being used in various features, interfaces also

describe the network that is directly connected to it.

• Ethernet interfaces are the foundation for defining other interfaces and network policies.

• VLAN interfaces recognize tagged frames. The NXC automatically adds or removes the tags as

needed. Each VLAN can only be associated with one Ethernet interface.

Note: By default, all Ethernet interfaces are placed into vlan0, allowing the NXC to function as

a bridge device.

1.2.2 Interface and Zone Configuration

This section introduces the NXC’s default zone member physical interfaces and the default

configuration of those interfaces. This section uses the NXC5500 drawings as an example.

Figure 1 Default Network Topology

Table 3 Default Interfaces Configuration

• The LAN zone contains the ge1~ ge6 interfaces (physical ports P1~P6). By default, all LAN interfaces

are put in vlan0.

• The console port is not in a zone and can be directly accessed by a computer attached to it using a

special console-to-Ethernet adapter.

PORT INTERFACE ZONE

IP ADDRESS AND DHCP

SETTINGS

SUGGESTED USE WITH DEFAULT

SETTINGS

P1~P6 ge1~ge6 LAN

(vlan0)

192.168.1.1, DHCP server disabled Dedicated LAN connections

CONSOLE N/A None None Local management

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