ETC PARADIGM Connect And Set Up

ETC

Setup and Connect Guide

Paradigm

Touchscreen Interface

Paradigm Touchscreen Interface Setup and Connect Guide Page 1 of 12 Electronic Theatre Controls, Inc.

Corporate Headquarters

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3031 Pleasant View Road, P.O. Box 620979, Middleton, Wisconsin 53562-0979 USA

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Tel +608 831 4116

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Fax +608 836 1736

London, UK



Unit 26-28, Victoria Industrial Estate, Victoria Road, London W3 6UU, UK



Tel +44 (0)20 8896 1000



Fax +44 (0)20 8896 2000

Rome, IT



Via Pieve Torina, 48, 00156 Rome, Italy



Tel +39 (06) 32 111 683



Fax +44 (0) 20 8752 8486

Holzkirchen, DE



Ohmstrasse 3, 83607 Holzkirchen, Germany



Tel +49 (80 24) 47 00-0

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Fax +49 (80 24) 47 00-3 00

Hong Kong



Rm 1801, 18/F, Tower 1 Phase 1, Enterprise Square, 9 Sheung Yuet Road, Kowloon Bay, Kowloon, Hong Kong



Tel +852 2799 1220



Fax +852 2799 9325

Service:

(Americas) service@etcconnect.com



(UK) servic[email protected]



(DE) techserv-hoki@etcconnect.com



(Asia) [email protected]

Web:

www.etcconnect.com



Product information and specifications subject to change.

7184M2230



Rev A



Released 2013-05



ETC intends this document to be provided in its entirety.

Overview

Welcome to the Paradigm

Touchscreen Interface Setup and Connect Guide. The Paradigm

Touchscreen Interface (P-TSI) is supplied with a universal 12VDC, 5A power supply and IEC power

cable (operates at 100-240VAC, 50/60Hz), and padded feet for table top use.

A 19” rack mounting kit is available, sold separately (ETC part number 4260K1001), for use as needed.

Contact ETC Customer Service for ordering details. ETC contact information is located at the bottom of

this page.

This guide provides instructions related to the initial setup and connection of the Touchscreen Interface

P-TSI including details to install and setup the Virtual Touchscreen Software. Instructions for use of the

Paradigm Virtual Touchscreen (P-VTS) software are available on the ETC website at

www.etcconnect.com/downloads.aspx

Features

• Supports Windows

7 HID-compliant (Plug-n-Play) Touchscreen Monitor, using native resolutions

up to 1920x1080p (provided by others).

• Supports external monitor touchscreen interface functionality.

• Supports Paradigm Virtual Touchscreen (P-VTS) software.

• Multiple USB ports for connection of touchscreen or a monitor and keyboard when used with a

conventional monitor.

• Supports Ethernet port connectivity to the Paradigm network and ETC Net3 lighting network.

Compatibility

Some features and functions are not supported with Acoustic Pulse Recognition (APR) Touchscreens.

Specifically, touch-and-hold operations are unsupported by this technology which prevents access to

context menus (similar to a mouse right-click). Care should be taken when designing configurations to

include button access to timed event and setup features.

Note:

Some connections available on the I/O panel are not used.

P-TSI rear panel

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Paradigm

Touchscreen Interface

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Operating Environment

• 0-50°C, 10-95% non-condensing humidity environment.

Help from ETC Technical Services

If you experience difficulty during setup or installation of the Paradigm Touchscreen Interface, additional

information is available from www.etcconnect.com, or by contacting ETC Technical Services at your

local office listed on the bottom of this page.

Setup and Connect

Step 1: Connect an Ethernet cable (not provided) between the Touchscreen Interface “Net3

Network” receptacle and the network switch that is also connected to the Paradigm

Central Control Server (P-CCS).

Step 2: Setup the external touchscreen monitor (by others) following the manufacturers provided

instructions.

Step 3: Connect the external touchscreen monitor digital video interface (DVI) connector to the

Touchscreen Interface “DVI” receptacle.

Step 4: Connect the external touchscreen monitor USB cable (providing touchscreen

functionality) to a Touchscreen Interface USB port.

Step 5: Locate the power supply and IEC power supply cable.

Step 6: Insert the power supply round plug into the Touchscreen Interface “12V DC” receptacle,

located on the top left corner of the unit rear panel. Tighten the lock ring around the

receptacle for a secure installation.

Step 7: Using the IEC power cable required for your region, insert the receptacle end into the

power supply and the plug end into the power source.

P-TSI Initial Power-up

To power-up the Paradigm

Touchscreen Interface, press the power button on the front panel.

Because ETC has prepared the P-TSI at the factory prior to shipment, on initial power-up, the Paradigm

Virtual Touchscreen application loads.

To continue with selecting a Virtual Touchscreen configuration,

touch to select the “Central Control Server” from the

“Discovered Servers” list. Reference the Paradigm Virtual

Touchscreen Setup Guide for instructions to use the P-VTS

software.

To update the Virtual Touchscreen application, to change IP or

network settings, or for additional advanced features and

troubleshooting, touch the [Quit] button on the bottom right

corner of the P-VTS application. The P-VTS software

application closes and the Application Shell displays.

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Touchscreen Interface

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Application Shell

The Application Shell includes the interface to launch the Paradigm Virtual Touchscreen (P-VTS)

software, which was has been previously installed at the factory before shipment. In addition, the

Application Shell provides access to the P-TSI IP and network settings, as well as more advanced

features which can be password protected.

Notice the lower right hand corner of the shell displays software versions of both the “Shell Version” and

the “App Version”. The “App Version” represented is the version of Paradigm Virtual Touchscreen

software that is currently installed.

Three tabs are located on the Application Shell including “General”, “Device Setup” and “Advanced”.

General Tab

The “General” tab is provided as the interface to launch and manage the Paradigm Virtual Touchscreen

(P-VTS) software.

Note:

The Application Shell software is included with each installation of the P-TSI. Updates

to the shell are combined with Paradigm Virtual Touchscreen application when

necessary.

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Touchscreen Interface

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[Launch Virtual Touchscreen]

To launch the Paradigm Virtual Touchscreen “P-VTS” software, touch the [Launch Virtual

Touchscreen] button located on the “General” tab.

The P-VTS application launches to the “Discovered Servers” list. Select the Central Control Server to

continue with Virtual Touchscreen configuration selection.

The Paradigm Virtual Touchscreen Setup Guide is available for download on the ETC website at

www.etcconnect.com/downloads.aspx

P-VTS Install Management

This section of the “General” tab provides the ability to [Uninstall] the Paradigm Virtual Touchscreen

(P-VTS) software, or install a newer version from either removable media or the connected Paradigm

Central Control Server (P-CCS).

Note:

Touchscreen configurations are created in ControlDesigner and associated to a

Virtual Touchscreen (VTS) instance in LightDesigner. Reference the online help

systems for LightDesigner and ControlDesigner for details to create and associate

Touchscreen configurations.

Note:

If a current version of the P-VTS software is installed, the [Install from Removable

Media] and [Install from Online P-CCS] buttons are disabled. You must first

[Uninstall] the software before installing a new version.

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Touchscreen Interface

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[Uninstall]

Only one instance of the Paradigm Virtual Touchscreen (P-VTS) software can be installed at a time. You

must uninstall any currently installed software before installing another.

Step 1: Touch to select [Uninstall]. The password dialog displays for password entry.

Step 2: Enter the password into the provided space then touch [Enter]. The Paradigm Virtual

Touchscreen Bundle Uninstall wizard displays for confirmation.

[Install from Removable Media]

The Paradigm Virtual Touchscreen (P-VTS) software installs from removable media (typically USB

device). Retrieve the P-VTS software file from the web interface of a connected Paradigm Central

Control Server (reference the documentation for the P-CCS for instructions). You must save the P-VTS

software executable (“paradigm_vts_installer.exe”) to the root directory of the removable media.

Step 1: Insert the removable media into a USB interface of the Paradigm

Touchscreen Interface.

Step 2: Touch to select [Install from Removable Media] button. The application wizard will

automatically begin installation of the P-VTS application. During this installation process,

the Touchscreen will shut down then restart again, automatically starting the P-VTS

software. The Paradigm Virtual Touchscreen Setup Guide is available for download on

the ETC website at www.etcconnect.com/downloads.aspx

Note:

The password is set, by factory default, to 4116. Change this password or remove the

requirement for a password in the [Set Password] section of the Advanced Tab.

Note:

The paradigm_vts_installer.exe file must be stored on the root directory of the USB

device.

Step 3: Touch the [Uninstall] button to proceed

with the uninstall process.

Step 4: Touch [Finish] to close the wizard. The

Application Shell returns to the “General”

tab where you can proceed to install

another version of the P-VTS software

from either removable media or an online

Paradigm Central Control Server (P-

CCS).

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Touchscreen Interface

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[Install from Online P-CCS]

The Paradigm Virtual Touchscreen (P-VTS) software installs from any discovered and online Paradigm

Central Control Server (P-CCS).

Step 1: Touch to select the [Install from Online P-CCS] button. The Application Shell provides

a list of all discovered P-CCS, by IP address. Be patient as this process could take up to

a minute depending on network traffic,

Step 2: Touch to select the server IP from the discovered list, then touch the [Install] button.

During this installation process, the Touchscreen will shut down then restart again,

automatically starting the P-VTS software. The Paradigm Virtual Touchscreen Setup

Guide is available for download on the ETC website at www.etcconnect.com/

downloads.aspx.

• To cancel the installation and return to the “General” tab, touch the [Cancel] button.

• To request a refreshed list of online and discovered P-CCS, touch the [Refresh

List] button.

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Touchscreen Interface

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Device Setup Tab

Common settings that are required to set up your Paradigm

Touchscreen Interface including the

Network Connection, IP Address, Subnet mask, Gateway, and Volume and Brightness Settings are

available on the “Device Setup” tab.

Network Adaptor and IP Settings

The “Network Adapter” status on the top of the screen indicates whether a valid Paradigm network is

Online or Offline.

The section for “IP Settings” provides TCP/IP v4 settings for the Touchscreen Interface.

• Network Connections - always defaults to “ETC Net3 Network” which is the only network the

P-TSI should be connected.

• Allows for either Automatic or Manual IP settings. Default setting is Manual (IP address:

10.101.18.101, Subnet mask: 255.255.0.0, Gateway: 10.101.1.1).

• Select Automatic when LinkLocal IP (no DHCP) or DHCP.

• Select Manual to manually set the IP address, Subnet mask, and Gateway IP of the

Touchscreen. With “Manual” selected, touch inside each field to set the numeric values.

Volume Settings

Adjust the volume and brightness settings using the provided sliders. To mute the volume for the

Touchscreen, select the “Mute Sound” checkbox beneath the Volume Settings slider.

Display Setting

Determine the sleep settings for the touchscreen display using the drop down selection box. By default

the display is set to turn off after 15 minutes without user interaction.

Note:

Save any changes before leaving this tab or the changes will be lost. Touch the

[Save Changes] button to save.

Note:

Save any changes before leaving this tab or the changes will be lost. Touch the

[Save Changes] button to save.

Note:

Save any changes before leaving this tab or the changes will be lost. Touch the

[Save Changes] button to save.

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Touchscreen Interface

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Advanced Tab

The “Advanced” tab is password protected by default. The settings and features on this tab are

reserved for technicians and administrators. The password is set, by factory default to 4116. Change

this password or remove the requirement for a password using the “[Set Password]” feature.

[File Manager]

Touch the [File Manager] button to display an interface for basic management of files including copy,

move, delete and creation of new folders between the Touchscreen internal hard drive and any

connected or removable media.

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Touchscreen Interface

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Copy or Move a File

Step 1: To copy or move a file between connected removable media and the Paradigm

Touchscreen Interface, touch to select the file from the list then touch the desired action.

• When copying or moving from the P-TSI to removable media, select the [Copy>] or

[Move>>] button.

• When copying or moving from removable media to the P-TSI, select the [<Copy] or

[<<Move] button.

Step 2: Touch [Done] to close the File Manager.

New Folder

Create a new folder on either the P-TSI or the removable media using the related [New Folder] button

beneath each section.

Step 1: Touch the [New Folder] button beneath the desired directory. An alphanumeric keypad

displays for naming of the new folder.

Step 2: Use the keypad to specify the new folder name.

Step 3: Touch the [Enter] button when done. The new folder displays in the directory.

Step 4: Touch [Done] to close the File Manager.

Delete

Delete a folder or file from either the P-TSI or the removable media using the related [Delete] button

beneath each section.

Step 1: Select the desired folder or file from the directory.

Step 2: Touch the [Delete] button beneath the related directory. Confirmation is required before

the file is deleted.

Step 3: Touch [Yes] to delete the selected file or [No] to cancel.

Step 4: Touch [Done] to close the File Manager.

[Device Manager]

Selecting the [Device Manager] button displays the Windows® Device Manager for access to

administrator hardware and driver support.

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Touchscreen Interface

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[Run...]

Selecting the [Run...] button displays the alphanumeric keypad for specification of a Windows®

directory that may be used for advanced troubleshooting.

Step 1: Use the keypad to type the name of a specific folder.

Step 2: Touch the [Enter] button to complete the run command.

[Collect Logs]

Selecting the [Collect Logs] button displays a dialog that begins the collection process of all logs

available on the PTS-18; including any P-VTS data, or Application Shell data. This information can be

useful when troubleshooting.

Step 1: To display the list of logs that have been collected, touch the [Advanced] button. The

collected logs will display in list form.

Step 2: Touch the [Next] button. A dialog displays for entry of additional information about the

problems experienced, requiring the collection of this log data. Follow the instruction on

the dialog then touch the [Next] button to continue.

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Touchscreen Interface

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Step 3: Select the drive to save the log files from the available drives in the dialog, then touch the

[Next] button to continue.

Step 4: When the log files have saved successfully, touch the [Exit] button to close the dialog and

return to the “Advanced” tab.

[Touch Calibration]

The Paradigm

Touchscreen Interface has been calibrated at the factory, prior to shipment. When field

calibration is required, use the tools provided in the [Touch Calibration] feature.

Step 1: Touch the [Touch Calibration]

button. A calibration screen displays

with a crosshair in the top left corner.

Step 2: Follow the directions on the screen

to complete the touchscreen

calibration.

[Set Password]

By factory default, a password is required to

access the “Advanced” tab as well as to uninstall

the P-VTS software. The factory set password is

“4116”.

Step 1: To specify a user configurable

password, touch the [Set Password] button. The alphanumeric keypad displays.

Step 2: Enter the new password and touch the [Enter] button to close the keypad. A dialog will

display confirming the password is set.

Password Enabled

The status of the “Password Enabled” checkbox next to the [Set Password] button determines whether

or not a password is required anywhere in the Application Shell. By default, this checkbox is enabled.

To disable the password requirement, touch the checkbox, leaving the box unchecked.

Note:

The touch calibration procedure outlined below is a simple calibration tool that can be

used as necessary. If further calibration is required, contact ETC Technical Services

for assistance.

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Touchscreen Interface

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[Ping Test]

Verify the connection to other networked products, such as the Paradigm Central Control Server

(P-CCS) using the ping utility provided in the Advanced tab.

Step 1: Touch the [Ping Test] button to display the alphanumeric keypad for entry of a specific

IP address.

Step 2: Enter the IP address of the host product. 10.101.10.10 is the default IP for a Paradigm

Central Control Server (P-CCS).

Step 3: Touch [Enter] to send an echo request to the specified IP address. Any responses will be

displayed in a status window.

ETC PARADIGM Connect And Set Up

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