ETC Setup and Connect Guide
Paradigm
®
Touchscreen Interface
Corporate Headquarters
Middleton, WI, USA
Tel +608 831 4116
Service: (Americas) [email protected]om
London, UK
Tel +44 (0)20 8896 1000
Service: (UK)
Rome, IT
Tel +39 (06) 32 111 683
Service: (UK) [email protected]m
Holzkirchen, DE
Tel +49 (80 24) 47 00-0
Service: (DE) techserv-hoki@etcconnect.com
Hong Kong
Tel +852 2799 1220
Service: (Asia) [email protected]
Web: etcconnect.com
© 2018 Electronic Theatre Controls, Inc.
Product information and specifications subject to change. ETC intends this document to be provided in its entirety.
7184M2230
Rev B
Released 2018-02
Overview
Welcome to the Paradigm Touchscreen Interface Setup and Connect Guide. This guide provides
instructions related to the initial setup and connection of the Paradigm Touchscreen Interface (P-TSI)
(hardware revision C) including details to install and setup Paradigm Virtual Touchscreen Software.
Instructions for use of Virtual Touchscreen Software (VTS) are available on the ETC website
etcconnect.com.
The P-TSI is supplied with a universal 12V DC, 5 A power supply and IEC power cable (operates
at 100-240 VAC, 50/60Hz), and padded feet for table top use. A 19” rack mounting kit is available, sold
separately (ETC part number 4260K1001), for use as needed. Contact ETC Customer Service for ordering
details. ETC contact information is located at the bottom of this page.
Features
• Supports Windows
®
7 HID-compliant (Plug-n-Play) touchscreen monitor, using native resolutions up
to 1920x1080p (provided by others).
• Supports external monitor touchscreen interface functionality.
• Supports Paradigm Virtual Touchscreen Software (P-VTS).
• Multiple USB ports for connection of touchscreen or a monitor and keyboard when used with a
conventional monitor.
• Supports Ethernet port connectivity to the ETC Net3 lighting network.
Note:
Systems using a P-TSI or VTS to view Energy Management on an external monitor must
have a minimum resolution of 1280x768p.
Note:
Some connections available on the I/O panel are not used.
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Compatibility
Some features and functions are not supported with Acoustic Pulse Recognition (APR) touchscreens.
Specifically, touch-and-hold operations are unsupported by this technology which prevents access to
context menus (similar to a mouse right-click). Care should be taken when designing configurations to
include button access to timed event and setup features.
Operating Environment
• 0-50°C, 10-95% non-condensing humidity environment.
Help from ETC Technical Services
If you experience difficulty during setup or installation of the P-TSI, additional information is available from
etcconnect.com, or by contacting ETC Technical Services at your local office listed on the bottom of this
page.
Setup and Connect
1: Connect an Ethernet cable (not provided) between the Touchscreen Interface Net3 Network
receptacle and the network switch that is also connected to the Paradigm Central
Control Server (P-CCS).
2: Setup the external touchscreen monitor (by others) following the manufacturers provided
instructions.
3: Connect the external touchscreen monitor digital video interface (DVI) connector to the Touchscreen
Interface DVI-D receptacle.
4: Connect the external touchscreen monitor USB cable (providing touchscreen functionality) to a
Touchscreen Interface USB port.
5: Locate the power supply and IEC power supply cable.
6: Insert the power supply round plug into the Touchscreen Interface 12V DC receptacle, located on the
rear panel, top left corner. Tighten the threaded lock ring to the receptacle for a secure installation.
7: Using the IEC power cable required for your region, insert the receptacle end into the power supply
and the plug end into the power source.
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P-TSI Initial Power-up
To power-up the Paradigm Touchscreen Interface, press the power button on the front panel. Because
ETC has prepared the P-TSI at the factory prior to shipment, on initial power-up, the Virtual Touchscreen
Software application loads and displays on the connected (compatible) touchscreen with the
“Configurations” tab selected.
Select the Central Control Server from the “Discovered Servers”
list to display a list of available Virtual Touchscreen configurations.
Reference the Paradigm Virtual Touchscreen Setup Guide for
instructions to use Virtual Touchscreen Software (VTS).
To update the VTS application, to change IP or network settings,
or for additional advanced features and troubleshooting, touch
the [Quit] button on the bottom right corner of the VTS
application. The Virtual Touchscreen Software application closes
and the Application Shell displays. Reference
Application Shell
for
instructions.
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Application Shell
The Application Shell includes the interface to launch Virtual Touchscreen Software (VTS), which was has
been installed at the factory before shipment. In addition, the Application Shell provides access to the
Touchscreen Interface’s IP and network settings, as well as advanced features which can be password
protected.
Notice the lower right hand corner of the shell displays software versions of both the “Shell Version” and
the “App Version”. The “App Version” represented is the version of Paradigm Virtual Touchscreen
software that is currently installed. If no “App Version” is installed, install the application from the Online
PCCS or install the VTS application from removable media.
Three tabs are located on the Application Shell including “General”, “Device Setup” and “Advanced”.
Note:
The Application Shell software is included with each installation of the P-TSI. Updates to
the shell are combined with Virtual Touchscreen Software when necessary.
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General Tab
The “General” tab is provided as the interface to launch and manage the Virtual
Touchscreen Software (VTS).
[Launch Virtual Touchscreen]
The Paradigm Virtual Touchscreen Setup Guide is available for download on the ETC website at
etcconnect.com.
Install Management
This section of the “General” tab provides the ability to [Uninstall] VTS or install a newer version from either
removable media or the connected Paradigm Central Control Server (P-CCS).
Note:
Touchscreen configurations are created in ControlDesigner and associated to a Virtual
Touchscreen instance in LightDesigner. Reference the online help systems for
ControlDesigner and LightDesigner for details to create and associate touchscreen
configurations.
Note:
If a version of VTS is currently installed, the [Install from Removable Media] and [Install
from Online P-CCS] buttons are disabled. You must first uninstall the software before
installing a new version. Reference [Uninstall] on the following page for details.
To launch Virtual Touchscreen Software, touch the [Launch
Virtual Touchscreen] button located on the “General” tab.
The application launches to the “Discovered Servers” list.
Select the Central Control Server to continue with Virtual
Touchscreen configuration selection.
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[Uninstall]
Only one instance of VTS can be installed at a time. You must uninstall any currently installed software
before installing another.
1: Touch [Uninstall]. The password dialog displays for password entry.
2: Enter the password into the provided space then touch [Enter]. The Paradigm Virtual Touchscreen
Bundle Uninstall wizard displays for confirmation.
[Install from Removable Media]
Virtual Touchscreen Software installs from removable media (typically USB device). Retrieve the VTS file
from the web interface of a connected Paradigm Central Control Server (reference the documentation for
the P-CCS for instructions). You must save the VTS executable (“paradigm_vts_installer.exe”) to the root
directory of the removable media.
1: Insert the removable media into a USB interface of the Paradigm Touchscreen Interface.
2: Touch [Install from Removable Media]. The application wizard will automatically begin installation of
the VTS application. During this installation process, the touchscreen will shut down then restart
again, automatically launching VTS at restart. For instructions on use of Virtual Touchscreen
Software, reference the Paradigm Virtual Touchscreen Setup Guide, available for download on the
ETC website at etcconnect.com.
Note:
The password is set, by factory default, to 4116. Change this password or remove the
requirement for a password in the [Set Password] section of the Advanced Tab.
Note:
The paradigm_vts_installer.exe file must be stored on the root directory of the USB
device.
3: Touch [Uninstall] to proceed with the uninstall
process.
4: Touch [Finish] to close the wizard. The Application
Shell returns to the “General” tab where you can
proceed to install another version of VTS from
either removable media or an online Paradigm
Central Control Server (P-CCS).
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[Install from Online P-CCS]
Virtual Touchscreen Software installs from any discovered and online Paradigm Central
Control Server (P-CCS).
1: Touch [Install from Online P-CCS]. The Application Shell provides a list of all discovered Central
Control Servers (P-CCS) by IP address. Be patient as this process could take up to a minute depending
on network traffic,
2: Touch to select the server IP from the discovered list, then touch the [Install]. During this installation
process, the touchscreen will shut down then restart again, automatically launching VTS at restart.
For instructions on use of Virtual Touchscreen Software, reference the Paradigm Virtual Touchscreen
Setup Guide, available for download on the ETC website at etcconnect.com.
• To cancel the installation and return to the “General” tab, touch [Cancel].
• To request a refreshed list of online and discovered P-CCS, touch [Refresh List].
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Device Setup Tab
Common settings that are required to set up your Paradigm Touchscreen Interface including the Network
Connection, IP Address, Subnet mask, Gateway, and Volume and Brightness Settings are available on the
“Device Setup” tab.
Network Adaptor and IP Settings
The Network Adapter status on the top of the screen indicates whether a valid Paradigm network is
Online
or
Offline
.
The section for IP Settings provides TCP/IP v4 settings for the Touchscreen Interface.
• Network Connections - always defaults to Net3 Network which is the only network the P-TSI should
be connected.
• Allows for either Automatic or Manual IP settings. Default setting is Manual (IP address:
10.101.18.101, Subnet mask: 255.255.0.0, Gateway: 10.101.1.1).
- Select Automatic when LinkLocal IP (no DHCP) or DHCP.
- Select Manual to manually set the IP address, Subnet mask, and Gateway IP of the Touchscreen.
With Manual selected, touch inside each field to set the numeric values.
Note:
Touch [Save Changes] to save any changes before leaving this tab or the changes will be
lost.
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Volume and Brightness and Display Settings
Adjust the volume and brightness settings using the provided sliders. To mute the volume for the
touchscreen, select the Mute Sound checkbox beneath the Volume Settings slider.
Determine the sleep settings for the touchscreen display using the drop down selection box. By default the
display is set to turn off after 15 minutes without user interaction.
Advanced Tab
The “Advanced” tab is password protected by default. The settings and features on this tab are reserved
for technicians and administrators. The password is set, by factory default to 4116. Change the user
configurable password (4116 always works as a back door) or remove the requirement for a password
using the
[Set Password]
feature.
Note:
Touch [Save Changes] to save any changes before leaving this tab or the changes will be
lost.
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[File Manager]
Touch [File Manager] to display an interface for basic management of files including copy, move, delete
and creation of new folders between the touchscreen internal hard drive and any connected or removable
media.
Copy or Move a File
1: To copy or move a file between connected removable media and the Paradigm Touchscreen
Interface, touch to select the file from the list then touch the desired action.
- When copying or moving from the P-TSI to removable media, select the [Copy>] or [Move>>]
button.
- When copying or moving from removable media to the P-TSI, select the [<Copy] or [<<Move]
button.
2: Touch [Done] to close the File Manager.
New Folder
Create a new folder on either the P-TSI or the removable media using the related [New Folder] button
beneath each section.
1: Touch the [New Folder] button beneath the desired directory. An alphanumeric keypad displays for
naming of the new folder.
2: Use the keypad to specify the new folder name.
3: Touch the [Enter] button when done. The new folder displays in the directory.
4: Touch [Done] to close the File Manager.
Delete
Delete a folder or file from either the P-TSI or the removable media using the related [Delete] button
beneath each section.
1: Select the desired folder or file from the directory.
2: Touch the [Delete] button beneath the related directory. Confirmation is required before the file is
deleted.
3: Touch [Yes] to delete the selected file or [No] to cancel.
4: Touch [Done] to close the File Manager.
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[Device Manager]
Selecting [Device Manager] displays the Windows Device Manager for access to administrator hardware
and driver support.
[Run...]
Selecting [Run...] to display the alphanumeric keypad for specification of a Windows directory that may be
used for advanced troubleshooting.
1: Use the keypad to type the name of a specific folder.
2: Touch [Enter] to complete the run command.
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[Collect Logs]
Select [Collect Logs] to display a dialog that begins the collection process of all logs available; including any
VTS data or Application Shell data. This information can be useful when troubleshooting.
1: To display the list of logs that have been collected, touch [Advanced]. The collected logs will display
in list form.
2: Touch [Next]. A dialog displays for entry of additional information about the problems experienced,
requiring the collection of this log data. Follow the instruction on the dialog then touch [Next] to
continue.
3: Select the drive to save the log files from the available drives in the dialog, then touch [Next] to
continue.
4: When the log files have saved successfully, touch [Exit] to close the dialog and return to the
“Advanced” tab.
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[Set Password]
By factory default, a password is required to access the “Advanced” tab as well as to uninstall Virtual
Touchscreen Software. The factory set password is 4116.
1: To specify a user configurable password, touch [Set Password]. The alphanumeric keypad displays.
2: Enter the new password and touch [Enter] to close the keypad. A dialog will display confirming the
password is set.
Password Enabled
The status of the Password Enabled checkbox next to the [Set Password] button determines whether or not
a password is required anywhere in the Application Shell. By default, this checkbox is enabled. To disable
the password requirement, touch the checkbox, leaving the box unchecked.
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[Ping Test]
Verify the connection to other networked products, such as the Paradigm Central Control Server (P-CCS)
using the ping utility provided in the “Advanced” tab.
1: Touch [Ping Test] to display the alphanumeric keypad for entry of a specific IP address.
2: Enter the IP address of the host product. 10.101.10.10 is the default IP for a Paradigm Central
Control Server (P-CCS).
3: Touch [Enter] to send an echo request to the specified IP address. Any responses will be displayed in
a status window.
/