ETC Paradigm P-TSI Setup And Connect Manual

Brand: ETC

Model: Paradigm P-TSI

Type: Setup And Connect Manual

ETC Setup and Connect Guide

Paradigm

Touchscreen Interface

Corporate Headquarters



Middleton, WI, USA



Tel +608 831 4116



Service: (Americas) [email protected]om

London, UK



Tel +44 (0)20 8896 1000



Service: (UK)

[email protected]

Rome, IT



Tel +39 (06) 32 111 683



Service: (UK) [email protected]m

Holzkirchen, DE



Tel +49 (80 24) 47 00-0



Service: (DE) techserv-hoki@etcconnect.com

Hong Kong



Tel +852 2799 1220



Service: (Asia) [email protected]

Web: etcconnect.com



Product information and specifications subject to change. ETC intends this document to be provided in its entirety.

7184M2230



Rev B



Released 2018-02

Overview

Welcome to the Paradigm Touchscreen Interface Setup and Connect Guide. This guide provides

instructions related to the initial setup and connection of the Paradigm Touchscreen Interface (P-TSI)

(hardware revision C) including details to install and setup Paradigm Virtual Touchscreen Software.

Instructions for use of Virtual Touchscreen Software (VTS) are available on the ETC website

etcconnect.com.

The P-TSI is supplied with a universal 12V DC, 5 A power supply and IEC power cable (operates

at 100-240 VAC, 50/60Hz), and padded feet for table top use. A 19” rack mounting kit is available, sold

separately (ETC part number 4260K1001), for use as needed. Contact ETC Customer Service for ordering

details. ETC contact information is located at the bottom of this page.

Features

• Supports Windows

7 HID-compliant (Plug-n-Play) touchscreen monitor, using native resolutions up

to 1920x1080p (provided by others).

• Supports external monitor touchscreen interface functionality.

• Supports Paradigm Virtual Touchscreen Software (P-VTS).

• Multiple USB ports for connection of touchscreen or a monitor and keyboard when used with a

conventional monitor.

• Supports Ethernet port connectivity to the ETC Net3 lighting network.

Note:

Systems using a P-TSI or VTS to view Energy Management on an external monitor must

have a minimum resolution of 1280x768p.

Note:

Some connections available on the I/O panel are not used.

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Compatibility

Some features and functions are not supported with Acoustic Pulse Recognition (APR) touchscreens.

Specifically, touch-and-hold operations are unsupported by this technology which prevents access to

context menus (similar to a mouse right-click). Care should be taken when designing configurations to

include button access to timed event and setup features.

Operating Environment

• 0-50°C, 10-95% non-condensing humidity environment.

Help from ETC Technical Services

If you experience difficulty during setup or installation of the P-TSI, additional information is available from

etcconnect.com, or by contacting ETC Technical Services at your local office listed on the bottom of this

page.

Setup and Connect

1: Connect an Ethernet cable (not provided) between the Touchscreen Interface Net3 Network

receptacle and the network switch that is also connected to the Paradigm Central

Control Server (P-CCS).

2: Setup the external touchscreen monitor (by others) following the manufacturers provided

instructions.

3: Connect the external touchscreen monitor digital video interface (DVI) connector to the Touchscreen

Interface DVI-D receptacle.

4: Connect the external touchscreen monitor USB cable (providing touchscreen functionality) to a

Touchscreen Interface USB port.

5: Locate the power supply and IEC power supply cable.

6: Insert the power supply round plug into the Touchscreen Interface 12V DC receptacle, located on the

rear panel, top left corner. Tighten the threaded lock ring to the receptacle for a secure installation.

7: Using the IEC power cable required for your region, insert the receptacle end into the power supply

and the plug end into the power source.

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P-TSI Initial Power-up

To power-up the Paradigm Touchscreen Interface, press the power button on the front panel. Because

ETC has prepared the P-TSI at the factory prior to shipment, on initial power-up, the Virtual Touchscreen

Software application loads and displays on the connected (compatible) touchscreen with the

“Configurations” tab selected.

Select the Central Control Server from the “Discovered Servers”

list to display a list of available Virtual Touchscreen configurations.

Reference the Paradigm Virtual Touchscreen Setup Guide for

instructions to use Virtual Touchscreen Software (VTS).

To update the VTS application, to change IP or network settings,

or for additional advanced features and troubleshooting, touch

the [Quit] button on the bottom right corner of the VTS

application. The Virtual Touchscreen Software application closes

and the Application Shell displays. Reference

Application Shell

for

instructions.

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Application Shell

The Application Shell includes the interface to launch Virtual Touchscreen Software (VTS), which was has

been installed at the factory before shipment. In addition, the Application Shell provides access to the

Touchscreen Interface’s IP and network settings, as well as advanced features which can be password

protected.

Notice the lower right hand corner of the shell displays software versions of both the “Shell Version” and

the “App Version”. The “App Version” represented is the version of Paradigm Virtual Touchscreen

software that is currently installed. If no “App Version” is installed, install the application from the Online

PCCS or install the VTS application from removable media.

Three tabs are located on the Application Shell including “General”, “Device Setup” and “Advanced”.

Note:

The Application Shell software is included with each installation of the P-TSI. Updates to

the shell are combined with Virtual Touchscreen Software when necessary.

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General Tab

The “General” tab is provided as the interface to launch and manage the Virtual

Touchscreen Software (VTS).

[Launch Virtual Touchscreen]

The Paradigm Virtual Touchscreen Setup Guide is available for download on the ETC website at

etcconnect.com.

Install Management

This section of the “General” tab provides the ability to [Uninstall] VTS or install a newer version from either

removable media or the connected Paradigm Central Control Server (P-CCS).

Note:

Touchscreen configurations are created in ControlDesigner and associated to a Virtual

Touchscreen instance in LightDesigner. Reference the online help systems for

ControlDesigner and LightDesigner for details to create and associate touchscreen

configurations.

Note:

If a version of VTS is currently installed, the [Install from Removable Media] and [Install

from Online P-CCS] buttons are disabled. You must first uninstall the software before

installing a new version. Reference [Uninstall] on the following page for details.

To launch Virtual Touchscreen Software, touch the [Launch

Virtual Touchscreen] button located on the “General” tab.

The application launches to the “Discovered Servers” list.

Select the Central Control Server to continue with Virtual

Touchscreen configuration selection.

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[Uninstall]

Only one instance of VTS can be installed at a time. You must uninstall any currently installed software

before installing another.

1: Touch [Uninstall]. The password dialog displays for password entry.

2: Enter the password into the provided space then touch [Enter]. The Paradigm Virtual Touchscreen

Bundle Uninstall wizard displays for confirmation.

[Install from Removable Media]

Virtual Touchscreen Software installs from removable media (typically USB device). Retrieve the VTS file

from the web interface of a connected Paradigm Central Control Server (reference the documentation for

the P-CCS for instructions). You must save the VTS executable (“paradigm_vts_installer.exe”) to the root

directory of the removable media.

1: Insert the removable media into a USB interface of the Paradigm Touchscreen Interface.

2: Touch [Install from Removable Media]. The application wizard will automatically begin installation of

the VTS application. During this installation process, the touchscreen will shut down then restart

again, automatically launching VTS at restart. For instructions on use of Virtual Touchscreen

Software, reference the Paradigm Virtual Touchscreen Setup Guide, available for download on the

ETC website at etcconnect.com.

Note:

The password is set, by factory default, to 4116. Change this password or remove the

requirement for a password in the [Set Password] section of the Advanced Tab.

Note:

The paradigm_vts_installer.exe file must be stored on the root directory of the USB

device.

3: Touch [Uninstall] to proceed with the uninstall

process.

4: Touch [Finish] to close the wizard. The Application

Shell returns to the “General” tab where you can

proceed to install another version of VTS from

either removable media or an online Paradigm

Central Control Server (P-CCS).

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[Install from Online P-CCS]

Virtual Touchscreen Software installs from any discovered and online Paradigm Central

Control Server (P-CCS).

1: Touch [Install from Online P-CCS]. The Application Shell provides a list of all discovered Central

Control Servers (P-CCS) by IP address. Be patient as this process could take up to a minute depending

on network traffic,

2: Touch to select the server IP from the discovered list, then touch the [Install]. During this installation

process, the touchscreen will shut down then restart again, automatically launching VTS at restart.

For instructions on use of Virtual Touchscreen Software, reference the Paradigm Virtual Touchscreen

Setup Guide, available for download on the ETC website at etcconnect.com.

• To cancel the installation and return to the “General” tab, touch [Cancel].

• To request a refreshed list of online and discovered P-CCS, touch [Refresh List].

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Device Setup Tab

Common settings that are required to set up your Paradigm Touchscreen Interface including the Network

Connection, IP Address, Subnet mask, Gateway, and Volume and Brightness Settings are available on the

“Device Setup” tab.

Network Adaptor and IP Settings

The Network Adapter status on the top of the screen indicates whether a valid Paradigm network is

Online

Offline

The section for IP Settings provides TCP/IP v4 settings for the Touchscreen Interface.

• Network Connections - always defaults to Net3 Network which is the only network the P-TSI should

be connected.

• Allows for either Automatic or Manual IP settings. Default setting is Manual (IP address:

10.101.18.101, Subnet mask: 255.255.0.0, Gateway: 10.101.1.1).

- Select Automatic when LinkLocal IP (no DHCP) or DHCP.

- Select Manual to manually set the IP address, Subnet mask, and Gateway IP of the Touchscreen.

With Manual selected, touch inside each field to set the numeric values.

Note:

Touch [Save Changes] to save any changes before leaving this tab or the changes will be

lost.

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Volume and Brightness and Display Settings

Adjust the volume and brightness settings using the provided sliders. To mute the volume for the

touchscreen, select the Mute Sound checkbox beneath the Volume Settings slider.

Determine the sleep settings for the touchscreen display using the drop down selection box. By default the

display is set to turn off after 15 minutes without user interaction.

Advanced Tab

The “Advanced” tab is password protected by default. The settings and features on this tab are reserved

for technicians and administrators. The password is set, by factory default to 4116. Change the user

configurable password (4116 always works as a back door) or remove the requirement for a password

using the

[Set Password]

feature.

Note:

Touch [Save Changes] to save any changes before leaving this tab or the changes will be

lost.

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[File Manager]

Touch [File Manager] to display an interface for basic management of files including copy, move, delete

and creation of new folders between the touchscreen internal hard drive and any connected or removable

media.

Copy or Move a File

1: To copy or move a file between connected removable media and the Paradigm Touchscreen

Interface, touch to select the file from the list then touch the desired action.

- When copying or moving from the P-TSI to removable media, select the [Copy>] or [Move>>]

button.

- When copying or moving from removable media to the P-TSI, select the [<Copy] or [<<Move]

button.

2: Touch [Done] to close the File Manager.

New Folder

Create a new folder on either the P-TSI or the removable media using the related [New Folder] button

beneath each section.

1: Touch the [New Folder] button beneath the desired directory. An alphanumeric keypad displays for

naming of the new folder.

2: Use the keypad to specify the new folder name.

3: Touch the [Enter] button when done. The new folder displays in the directory.

4: Touch [Done] to close the File Manager.

Delete

Delete a folder or file from either the P-TSI or the removable media using the related [Delete] button

beneath each section.

1: Select the desired folder or file from the directory.

2: Touch the [Delete] button beneath the related directory. Confirmation is required before the file is

deleted.

3: Touch [Yes] to delete the selected file or [No] to cancel.

4: Touch [Done] to close the File Manager.

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[Device Manager]

Selecting [Device Manager] displays the Windows Device Manager for access to administrator hardware

and driver support.

[Run...]

Selecting [Run...] to display the alphanumeric keypad for specification of a Windows directory that may be

used for advanced troubleshooting.

1: Use the keypad to type the name of a specific folder.

2: Touch [Enter] to complete the run command.

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[Collect Logs]

Select [Collect Logs] to display a dialog that begins the collection process of all logs available; including any

VTS data or Application Shell data. This information can be useful when troubleshooting.

1: To display the list of logs that have been collected, touch [Advanced]. The collected logs will display

in list form.

2: Touch [Next]. A dialog displays for entry of additional information about the problems experienced,

requiring the collection of this log data. Follow the instruction on the dialog then touch [Next] to

continue.

3: Select the drive to save the log files from the available drives in the dialog, then touch [Next] to

continue.

4: When the log files have saved successfully, touch [Exit] to close the dialog and return to the

“Advanced” tab.

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[Set Password]

By factory default, a password is required to access the “Advanced” tab as well as to uninstall Virtual

Touchscreen Software. The factory set password is 4116.

1: To specify a user configurable password, touch [Set Password]. The alphanumeric keypad displays.

2: Enter the new password and touch [Enter] to close the keypad. A dialog will display confirming the

password is set.

Password Enabled

The status of the Password Enabled checkbox next to the [Set Password] button determines whether or not

a password is required anywhere in the Application Shell. By default, this checkbox is enabled. To disable

the password requirement, touch the checkbox, leaving the box unchecked.

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[Ping Test]

Verify the connection to other networked products, such as the Paradigm Central Control Server (P-CCS)

using the ping utility provided in the “Advanced” tab.

1: Touch [Ping Test] to display the alphanumeric keypad for entry of a specific IP address.

2: Enter the IP address of the host product. 10.101.10.10 is the default IP for a Paradigm Central

Control Server (P-CCS).

3: Touch [Enter] to send an echo request to the specified IP address. Any responses will be displayed in

a status window.

ETC Paradigm P-TSI Setup And Connect Manual

ETC Paradigm P-TSI Setup And Connect Manual

ETC Paradigm P-TSI Setup And Connect Manual

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