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3C16987A - SuperStack II Switch 3300 SM

3com 3C16987A - SuperStack II Switch 3300 SM User manual

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Part No. DUA1698-5AAA04
Published November 2001
SuperStack
®
3
Switch 3300 XM, SM, TM, MM
User Guide
3C16985B, 3C16987A, 3C16986A, 3C16988A
1697ua.bk Page 1 Monday, December 3, 2001 11:31 AM
3Com Corporation
5400 Bayfront Plaza
Santa Clara, California
95052-8145
Copyright © 2001, 3Com Technologies. All rights reserved. No part of this documentation may be reproduced
in any form or by any means or used to make any derivative work (such as translation, transformation, or
adaptation) without written permission from 3Com Technologies.
3Com Technologies reserves the right to revise this documentation and to make changes in content from time
to time without obligation on the part of 3Com Technologies to provide notification of such revision or
change.
3Com Technologies provides this documentation without warranty, term, or condition of any kind, either
implied or expressed, including, but not limited to, the implied warranties, terms or conditions of
merchantability, satisfactory quality, and fitness for a particular purpose. 3Com may make improvements or
changes in the product(s) and/or the program(s) described in this documentation at any time.
If there is any software on removable media described in this documentation, it is furnished under a license
agreement included with the product as a separate document, in the hard copy documentation, or on the
removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy,
please contact 3Com and a copy will be provided to you.
UNITED STATES GOVERNMENT LEGEND
If you are a United States government agency, then this documentation and the software described herein are
provided to you subject to the following:
All technical data and computer software are commercial in nature and developed solely at private expense.
Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or
as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are
provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights
only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable.
You agree not to remove or deface any portion of any legend provided on any licensed program or
documentation contained in, or delivered to you in conjunction with, this User Guide.
Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not
be registered in other countries.
3Com and SuperStack are registered trademarks of 3Com Corporation. The 3Com logo, is a trademark of
3Com Corporation.
Novell and NetWare are registered trademarks of Novell Incorporated.
Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated.
All other company and product names may be trademarks of the respective companies with which they are
associated.
Environmental Statement
It is a 3Com policy to be environmentally friendly in all operations. This manual is printed on paper that comes
from sustainable, managed European forests. The production process for making the pulp has a reduced AOX
level (adsorbable organic halogen) resulting in elemental chlorine-free paper.
The paper is fully biodegradable and recyclable.
1697ua.bk Page 2 Monday, December 3, 2001 11:31 AM
C
ONTENTS
A
BOUT
T
HIS
G
UIDE
Conventions 8
Related Documentation 9
Documentation Comments 10
Product Registration 10
1
I
NTRODUCING THE
S
WITCH
3300 XM, SM, TM, MM
About the Switch 12
Summary of Features 12
Switch — Front View Detail 13
10BASE-T/
100BASE-TX Ports 14
1000BASE-SX Port (SM only) 14
1000BASE-T Port (TM only) 14
LEDs 14
Switch — Rear View Detail 16
Unit Information Label 16
Power Socket 16
Redundant Power System Socket 16
Console Port 17
Matrix Port 17
Network Configuration Examples 18
Switch as a Segmentation Switch 18
Switch as a Collapsed Backbone Switch 19
Switch as a Desktop Switch 20
Configuration Rules for Fast Ethernet 21
Configuration Rules with Full Duplex 22
Configuration Rules for Gigabit Ethernet (SM and TM) 23
Configuration Rules for the 3300 SM and TM 23
1697ua.bk Page 3 Monday, December 3, 2001 11:31 AM
2
I
NSTALLING THE
S
WITCH
Choosing a Suitable Site 26
Rack-mounting 27
PlacingUnitsOnTopofEachOther 28
Stacking Units 29
Stacking Two Units 29
Stacking Up To Four Units 30
The Power-up Sequence 32
Connecting a Redundant Power System 32
Powering-up the Switch 32
Checking for Correct Operation 32
Choosing the Correct Cables 33
Solving Problems Indicated by LEDs 34
Managing the Switch 34
A
S
AFETY
I
NFORMATION
Important Safety Information 36
L’information de Sécurité Importante 38
Wichtige Sicherheitsinformationen 40
B
P
IN
-
OUTS
Null Modem Cable 43
PC-AT Serial Cable 43
Modem Cable 44
RJ45 Pin Assignments 44
C
T
ECHNICAL
S
PECIFICATIONS
Switch 3300 XM, SM and MM 47
Switch 3300 TM 48
D
T
ECHNICAL
S
UPPORT
Online Technical Services 51
World Wide Web Site 51
3Com Knowledgebase Web Services 51
3Com FTP Site 52
1697ua.bk Page 4 Monday, December 3, 2001 11:31 AM
Support from Your Network Supplier 52
Supportfrom3Com 52
Returning Products for Repair 54
G
LOSSARY
I
NDEX
R
EGULATORY
N
OTICES
1697ua.bk Page 5 Monday, December 3, 2001 11:31 AM
1697ua.bk Page 6 Monday, December 3, 2001 11:31 AM
A
BOUT
T
HIS
G
UIDE
This guide provides all the information you need to install and use a
SuperStack
®
3 Switch 3300 XM (3C16985B), 3300 SM (3C16987A),
3300 TM (3C16986A) or 3300 MM (3C16988A) unit with default
settings. If you want to change the way the Switch works using
management software, refer to the “SuperStack Switch Management
Guide”.
The guide is intended for use by network administrators who are
responsible for installing and setting up network equipment;
consequently, it assumes a basic working knowledge of LANs (Local Area
Networks).
If the information in the release notes that are shipped with your product
differs from the information in this guide, follow the instructions in the
release notes.
Most user guides and release notes are available in Adobe Acrobat
Reader Portable Document Format (PDF) or HTML on the 3Com
World Wide Web site:
http://www.3com.com/
All the Switches mentioned in this guide are compatible with the
Switches found within the SuperStack 1100/3300 family range.
1697ua.bk Page 7 Monday, December 3, 2001 11:31 AM
8 ABOUT THIS GUIDE
Conventions Table 1 and Table 2 list conventions that are used throughout this guide.
Ta bl e 1
Notice Icons
Icon Notice Type Description
Information note Information that describes important features or
instructions
Caution Information that alerts you to potential loss of data or
potential damage to an application, system, or device
Warning Information that alerts you to potential personal injury
Ta bl e 2
Text Conventions
Convention Description
Screen displays
This typeface represents information as it appears on the
screen.
Syntax
The word “syntax” means that you must evaluate the syntax
provided and then supply the appropriate values for the
placeholders that appear in angle brackets. Example:
To change your password, use the following syntax:
system password <password>
In this example, you must supply a password for
<password>.
Commands
The word “command” means that you must enter the
command exactly as shown and then press Return or Enter.
Commands appear in bold. Example:
To display port information, enter the following
command:
bridge port detail
The words “enter”
and “type”
When you see the word “enter” in this guide, you must type
something, and then press Return or Enter. Do not press
Return or Enter when an instruction simply says “type.”
Keyboard key names If you must press two or more keys simultaneously, the key
names are linked with a plus sign (+). Example:
Press Ctrl+Alt+Del
1697ua.bk Page 8 Monday, December 3, 2001 11:31 AM
Related Documentation 9
Related
Documentation
In addition to this guide, each Switch 3300 XM, SM, TM, MM document
set includes the following:
■
Management Guide
This guide contains all the management information for the Switch. It
is supplied on the SuperStack Switch CD-ROM.
■
Quick Reference Guide
This guide contains a quick summary of the hardware and software
information for the Switch.
■
Quick Installation Guide
This guide contains a summary of the package contents, and a quick
summary of the installation information for the Switch.
■
Release Notes
These notes provide information about the current software release,
including new features, modifications, and known problems.
■
SuperStack Switch Help
This help provides information about the web interface software of
the Switch. It is supplied on the SuperStack Switch CD-ROM.
■
SuperStack Switch README File
This file provides information about the current software release,
including new features, modifications, and known problems. It is
supplied on the SuperStack Switch CD-ROM.
Words in italics Italics are used to:
■
Emphasize a point.
■
Denote a new term at the place where it is defined in the
text.
■
Identify menu names, menu commands, and software
button names. Examples:
From the Help menu, select Contents.
Click OK.
Ta bl e 2
Text Conventions (continued)
Convention Description
1697ua.bk Page 9 Monday, December 3, 2001 11:31 AM
10 ABOUT THIS GUIDE
In addition, there are other publications you may find useful:
■
Documentation accompanying the Advanced Redundant Power
System.
Documentation
Comments
Your suggestions are very important to us. They will help make our
documentation more useful to you. Please e-mail comments about this
document to 3Com at:
[email protected]
Please include the following information when commenting:
■
Document title
■
Document part number (on the title page)
■
Page number (if appropriate)
Example:
■
SuperStack3Switch3300XM,SM,TM,MMUserGuide
■
Part Number DUA1698-5AAA04
■
Page 21
Product
Registration
YoucannowregisteryourSuperStackSwitchonthe3Comwebsiteto
receive up-to-date information on your product:
http://support.3com.com/registration/frontpg.pl
1697ua.bk Page 10 Monday, December 3, 2001 11:31 AM
1
I
NTRODUCING THE
S
WITCH
3300 XM, SM, TM, MM
This chapter contains introductory information about the Switch and how
itcanbeusedinyournetwork.Itcoversthefollowingtopics:
■
About the Switch
■
Switch — Front View Detail
■
Switch — Rear View Detail
■
Network Configuration Examples
■
Configuration Rules for Fast Ethernet
■
Configuration Rules with Full Duplex
■
Configuration Rules for Gigabit Ethernet (SM and TM)
■
Configuration Rules for the 3300 SM and TM
1697ua.bk Page 11 Monday, December 3, 2001 11:31 AM
12 CHAPTER 1: INTRODUCING THE SWITCH 3300 XM, SM, TM, MM
About the Switch The SuperStack
®
3 Switch 3300 XM, SM, TM, or MM connects:
■
your existing 10Mbps devices.
■
high-performance workgroups with a 100Mbps or 1000Mbps
backbone or server connection.
■
users to dedicated 100Mbps ports in one switch.
In addition, as part of the 3Com
®
SuperStack 3 range of products, you
can combine it with any SuperStack II or SuperStack 3 system as your
network grows.
Summary of Features The Switch has the following hardware features:
■
24 Fast Ethernet auto-negotiating 10BASE-T/100BASE-TX ports
■
1000BASE-SX Gigabit Ethernet port (SM only)
■
1000BASE-T Gigabit Ethernet port (TM only)
■
One Matrix Port on the rear of the Switches 3300 SM, TM and XM for
connecting units in the Switch 1100/3300 family to form a stack. This
enables you to connect two units back-to-back using a single Matrix
Cable
■
Three Matrix Ports on the rear of the Switch 3300 MM allow you to
connect a total of four units in the Switch 1100/3300 family together
using Matrix Cables
■
SuperStack architecture
■
Connects to Redundant Power System/Advanced Redundant
Power System
■
19-inch rack or stand-alone mounting
For information about the software features of the Switch, refer to the
“SuperStack Switch Management Guide”.
1697ua.bk Page 12 Monday, December 3, 2001 11:31 AM
Switch — Front View Detail 13
Switch — Front
View Detail
Figure 1
Switch 3300 SM — front view
Figure 2
Switch 3300 XM — front view
Figure 3
Switch 3300 TM — front view
Figure 4
Switch 3300 MM — front view
green
flashing green
= enabled, link OK
= disabled, link OK
10BASE-T / 100BASE-TX
Unit
3
3
4
4
6
6
5
5
7
7
8
8
9
9
10
10
11
11
12
12
1
1
2
2
3
5
1
4
7
6
8
2
13
13
14
14
15
15
16
16
17
17
18
18
19
19
20
20
21
21
22
22
23
23
24
24
Power/Self Test
6x 7x
18x 19x
1x
12x
24x
SuperStack3
Switch 3300 SM
13x
Packet
Status
Packet
Status
1000BASE-SX
10BASE-T/100BASE-TX Ports
Port Status LEDs
Unit LED
1000BASE-SX Port
Power / Self Test LED
green
flashing green
= enabled, link OK
= disabled, link OK
10BASE-T / 100BASE-TX
Unit
3
3
4
4
6
6
5
5
7
7
8
8
9
9
10
10
11
11
12
12
1
1
2
2
3
5
1
4
7
6
8
2
13
13
14
14
15
15
16
16
17
17
18
18
19
19
20
20
21
21
22
22
23
23
24
24
Power/Self Test
6x 7x
18x 19x
1x
12x
24x
Packet
Status
Packet
Status
10BASE-T / 100BASE-TX Ports
Port Status LEDs Power / Self Test LED
Unit LED
SuperStack3
Switch 3300 XM
13x
green
flashing green
= enabled, link OK
= disabled, link OK
10BASE-T / 100BASE-TX
Unit
3
3
4
4
6
6
5
5
7
7
8
8
9
9
10
10
11
11
12
12
1
1
2
2
3
5
1
4
7
6
8
2
13
13
14
14
15
15
16
16
17
17
18
18
19
19
20
20
21
21
22
22
23
23
24
24
Power/Self Test
6x 7x
18x 19x
1x
12x
24x
SuperStack3
Switch 3300 TM
13x
Packet
Status
Packet
Status
1000BASE-T
10BASE-T/100BASE-TX Ports
Port Status LEDs
Unit LED
1000BASE-T Port
Power / Self Test LED
green
flashing green
= enabled, link OK
= disabled, link OK
10BASE-T / 100BASE-TX
Unit
3
3
4
4
6
6
5
5
7
7
8
8
9
9
10
10
11
11
12
12
1
1
2
2
3
5
1
4
7
6
8
2
13
13
14
14
15
15
16
16
17
17
18
18
19
19
20
20
21
21
22
22
23
23
24
24
Power/Self Test
6x 7x
18x 19x
1x
12x
24x
SuperStack3
Switch 3300 MM
13x
Packet
Status
Packet
Status
Matrix
10BASE-T/100BASE-TX Ports
Port Status LEDs
Unit LED
Power / Self Test LED
1697ua.bk Page 13 Monday, December 3, 2001 11:31 AM
14 CHAPTER 1: INTRODUCING THE SWITCH 3300 XM, SM, TM, MM
10BASE-T/
100BASE-TX Ports
The Switch has 24 auto-negotiating 10BASE-T/100BASE-TX ports
configured as MDIX (cross-over). These ports can be set to 10BASE-T half
duplex, 10BASE-T full duplex, 100BASE-TX half duplex, 100BASE-TX full
duplex, or they can automatically detect the speed and duplex mode of a
link and provide the appropriate connection. The maximum segment
length is 100m (328ft) over Category 5 twisted pair cable.
As these ports are configured as MDIX (cross-over), you need to use a
cross-over cable to connect to devices whose ports are MDIX-only. See
“Choosing the Correct Cables” on page 33 for more information.
1000BASE-SX Port
(SM only)
The Switch has a Gigabit Ethernet Port that provides a 1000Mbps
connection to another Gigabit Ethernet device. This port uses 62.5 µ
µµ
µmor
50 µ
µµ
µm multimode fiber optic cable with MT-RJ duplex connectors.
1000BASE-T Port
(TM only)
The Switch has a Gigabit Ethernet Port that provides a 1000Mbps
connection to another Gigabit Ethernet device. This port requires either a
straight-through or a cross-over Category 5 cable with RJ-45 connectors
at both ends.
LEDs Table 3 (overleaf) lists the LEDs visible on the front of the Switch, and
their states according to color. For information on using the LEDs for
problem solving, see “Solving Problems Indicated by LEDs” on page 34.
1697ua.bk Page 14 Monday, December 3, 2001 11:31 AM
Switch — Front View Detail 15
.
Ta bl e 3 LED behavior
LED Color Indicates
Port Status LEDs
Packet Yellow Packets are being transmitted/received on the port.
Off No packets are being transmitted/received on the
port.
Status Green A link is present, and the port is enabled.
Green flashing A link is present, but the port is disabled.
Off No link is present.
Unit LEDs
1–8 Green The Switch forms a stack with other Switch units;
the LED indicates the position of the Switch in the
stack and that a link is present. Note that although
there are eight LEDs, only four Switch units can be
stacked at present.
Off The Switch is stand-alone.
Power/Self Test LED
Green The Switch is powered-up.
Green flashing The Switch is either downloading software or is
initializing (which includes running a Power On Self
Test).
Yellow The Switch has failed its Power On Self Test.
Off The Switch is not receiving power.
1697ua.bk Page 15 Monday, December 3, 2001 11:31 AM
16 CHAPTER 1: INTRODUCING THE SWITCH 3300 XM, SM, TM, MM
Switch — Rear
View Detail
Figure 5
Switch 3300 XM, SM and TM— rear view
Figure 6
Switch 3300 MM — rear view
Unit Information
Label
This label shows the following:
■
The 3Com product name of the Switch
■
The 3Com 3C number of the Switch
■
The unique MAC address (Ethernet address) of the Switch
■
The serial number of the Switch
You may need this information for fault reporting purposes.
Power Socket The Switch automatically adjusts its power setting to any supply voltage
in the range 100–240V A.C. (XM, SM and MM only) or in the range
90–240V A.C. (TM only).
Redundant Power
System Socket
To protect against internal power supply failure, you can use this socket
to connect a SuperStack Advanced Redundant Power System (ARPS) to
the Switch. See “Connecting a Redundant Power System” on page 32.
Matrix Port
Console
(max) 19200,8,1,N
Switch 3300 XM 24 Port
MAC Addr: XXXXXXXXXX
3C16985A
Serial XXXXXXXXXXXX
Power Socket
Unit Information Label
Redundant Power System Socket
Console Port Matrix Port
Unit 3
Console
(max) 19200,8,1,N
Switch 3300 MM 24 Port
MAC Addr: XXXXXXXXXX
3C16988
Serial XXXXXXXXXXXX
Power Socket
Unit Information Label
Redundant Power System Socket
Console Port
Matrix Ports
Unit 2 Unit 4
1697ua.bk Page 16 Monday, December 3, 2001 11:31 AM
Switch — Rear View Detail 17
Console Port The console port allows you to connect a terminal and perform remote or
local out-of-band management. The console port uses standard null
modem cable and is set to auto-baud, 8 data bits, no parity and 1 stop
bit.
Matrix Port The Matrix Port allows you to:
■
Stack the Switch 3300 SM, TM or XM with another unit in the Switch
1100/3300 family using a single Matrix Cable
■
Stack the Switch 3300 MM with up to three other units in the Switch
1100/3300 family, using up to three Matrix Cables
For more information about the role of the Matrix Port, see “Stacking
Units” on page 29.
1697ua.bk Page 17 Monday, December 3, 2001 11:31 AM
18 CHAPTER 1: INTRODUCING THE SWITCH 3300 XM, SM, TM, MM
Network
Configuration
Examples
The following illustrations show some examples of how the Switch can be
used in your network.
Switch as a
Segmentation Switch
The example in Figure 7 shows how a Switch 3300 SM/XM stack can
segment a network of shared 10Mbps and 100Mbps and 1000Mbps
connections. There is a 10/100 shared segment on each floor, and these
segments are connected to the Switch which is positioned in the
basement. The Switch 3300 SM also provides a Gigabit Ethernet
connection to a local server.
Figure 7
Using the Switch to segment your network
Dual Speed Hub 500
Dual Speed Hub 500
Endstations on shared 10Mbps
and 100Mbps connections
Endstations on shared 10Mbps
and 100Mbps connections
Endstations and servers on switched 10Mbps,
100Mbps and 1000Mbps connections
Local server on a shared
100Mbps connection
Local server on a shared
100Mbps connection
100Mbps
Switch 3300 SM/XM stack
1000Mbps
XM
SM
1697ua.bk Page 18 Monday, December 3, 2001 11:31 AM
Network Configuration Examples 19
Switch as a Collapsed
Backbone Switch
The example in Figure 8 shows how a Switch 3300 TM stack can act as a
backbone for both shared and switched network segments.
Figure 8
Using the Switch as a collapsed backbone
Switch 3300 TM stack
Endstations on
switched 10Mbps
connections
Endstations on switched
10Mbps connections
Servers on dedicated
1000Mbps connections
Switch 1100
Switch 1100
Dual Speed Hub 500
Dual Speed Hub 500
Endstations on
switched 10Mbps
connections
Endstations on
shared 10Mbps
and 100Mbps
connections
Endstations on
shared 10Mbps
and 100Mbps
connections
100Mbps
1697ua.bk Page 19 Monday, December 3, 2001 11:31 AM
20 CHAPTER 1: INTRODUCING THE SWITCH 3300 XM, SM, TM, MM
Switch as a Desktop
Switch
The example in Figure 9 shows how the Switch can be used for a group
of users that require dedicated 10Mbps or 100Mbps connections to the
desktop. The 3300 SM Switch provides a Gigabit Ethernet connection to
a SuperStack II Switch 4900 in the basement and the 3300 TM Switch
provides a Gigabit Ethernet connection to a local server.
Figure 9
Using the Switch in a desktop environment
Switch 4900
Endstations on switched 10Mbps
or 100Mbps connections
Local server on a switched
1000Mbps connection
Switch 3300:
1000Mbps
MM
XM
TM
SM
1697ua.bk Page 20 Monday, December 3, 2001 11:31 AM
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