3com 3C16987A - SuperStack II Switch 3300 SM User manual

http://www.3com.com/

Part No. DUA1698-5AAA04

Published November 2001

SuperStack

®

3

Switch 3300 XM, SM, TM, MM

User Guide

3C16985B, 3C16987A, 3C16986A, 3C16988A

1697ua.bk Page 1 Monday, December 3, 2001 11:31 AM

3Com Corporation

5400 Bayfront Plaza

Santa Clara, California

95052-8145

in any form or by any means or used to make any derivative work (such as translation, transformation, or

adaptation) without written permission from 3Com Technologies.

3Com Technologies reserves the right to revise this documentation and to make changes in content from time

to time without obligation on the part of 3Com Technologies to provide notification of such revision or

change.

3Com Technologies provides this documentation without warranty, term, or condition of any kind, either

implied or expressed, including, but not limited to, the implied warranties, terms or conditions of

merchantability, satisfactory quality, and fitness for a particular purpose. 3Com may make improvements or

changes in the product(s) and/or the program(s) described in this documentation at any time.

If there is any software on removable media described in this documentation, it is furnished under a license

agreement included with the product as a separate document, in the hard copy documentation, or on the

removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy,

please contact 3Com and a copy will be provided to you.

UNITED STATES GOVERNMENT LEGEND

If you are a United States government agency, then this documentation and the software described herein are

provided to you subject to the following:

All technical data and computer software are commercial in nature and developed solely at private expense.

Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or

as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are

provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights

only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable.

You agree not to remove or deface any portion of any legend provided on any licensed program or

documentation contained in, or delivered to you in conjunction with, this User Guide.

Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not

be registered in other countries.

3Com and SuperStack are registered trademarks of 3Com Corporation. The 3Com logo, is a trademark of

3Com Corporation.

Novell and NetWare are registered trademarks of Novell Incorporated.

Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated.

All other company and product names may be trademarks of the respective companies with which they are

associated.

Environmental Statement

It is a 3Com policy to be environmentally friendly in all operations. This manual is printed on paper that comes

from sustainable, managed European forests. The production process for making the pulp has a reduced AOX

level (adsorbable organic halogen) resulting in elemental chlorine-free paper.

The paper is fully biodegradable and recyclable.

1697ua.bk Page 2 Monday, December 3, 2001 11:31 AM

C

ONTENTS

A

BOUT

T

HIS

G

UIDE

Conventions 8

Related Documentation 9

Documentation Comments 10

Product Registration 10

1

I

NTRODUCING THE

S

WITCH

3300 XM, SM, TM, MM

About the Switch 12

Summary of Features 12

Switch — Front View Detail 13

10BASE-T/

100BASE-TX Ports 14

1000BASE-SX Port (SM only) 14

1000BASE-T Port (TM only) 14

LEDs 14

Switch — Rear View Detail 16

Unit Information Label 16

Power Socket 16

Redundant Power System Socket 16

Console Port 17

Matrix Port 17

Network Configuration Examples 18

Switch as a Segmentation Switch 18

Switch as a Collapsed Backbone Switch 19

Switch as a Desktop Switch 20

Configuration Rules for Fast Ethernet 21

Configuration Rules with Full Duplex 22

Configuration Rules for Gigabit Ethernet (SM and TM) 23

Configuration Rules for the 3300 SM and TM 23

1697ua.bk Page 3 Monday, December 3, 2001 11:31 AM

2

I

NSTALLING THE

S

WITCH

Choosing a Suitable Site 26

Rack-mounting 27

PlacingUnitsOnTopofEachOther 28

Stacking Units 29

Stacking Two Units 29

Stacking Up To Four Units 30

The Power-up Sequence 32

Connecting a Redundant Power System 32

Powering-up the Switch 32

Checking for Correct Operation 32

Choosing the Correct Cables 33

Solving Problems Indicated by LEDs 34

Managing the Switch 34

A

S

AFETY

I

NFORMATION

Important Safety Information 36

L’information de Sécurité Importante 38

Wichtige Sicherheitsinformationen 40

B

P

IN

-

OUTS

Null Modem Cable 43

PC-AT Serial Cable 43

Modem Cable 44

RJ45 Pin Assignments 44

C

T

ECHNICAL

S

PECIFICATIONS

Switch 3300 XM, SM and MM 47

Switch 3300 TM 48

D

T

ECHNICAL

S

UPPORT

Online Technical Services 51

World Wide Web Site 51

3Com Knowledgebase Web Services 51

3Com FTP Site 52

1697ua.bk Page 4 Monday, December 3, 2001 11:31 AM

Support from Your Network Supplier 52

Supportfrom3Com 52

Returning Products for Repair 54

G

LOSSARY

I

NDEX

R

EGULATORY

N

OTICES

1697ua.bk Page 5 Monday, December 3, 2001 11:31 AM

1697ua.bk Page 6 Monday, December 3, 2001 11:31 AM

A

BOUT

T

HIS

G

UIDE

This guide provides all the information you need to install and use a

SuperStack

®

3 Switch 3300 XM (3C16985B), 3300 SM (3C16987A),

3300 TM (3C16986A) or 3300 MM (3C16988A) unit with default

settings. If you want to change the way the Switch works using

management software, refer to the “SuperStack Switch Management

Guide”.

The guide is intended for use by network administrators who are

responsible for installing and setting up network equipment;

consequently, it assumes a basic working knowledge of LANs (Local Area

Networks).

If the information in the release notes that are shipped with your product

differs from the information in this guide, follow the instructions in the

release notes.

Most user guides and release notes are available in Adobe Acrobat

Reader Portable Document Format (PDF) or HTML on the 3Com

World Wide Web site:

http://www.3com.com/

All the Switches mentioned in this guide are compatible with the

Switches found within the SuperStack 1100/3300 family range.

1697ua.bk Page 7 Monday, December 3, 2001 11:31 AM

8 ABOUT THIS GUIDE

Conventions Table 1 and Table 2 list conventions that are used throughout this guide.

Ta bl e 1

Notice Icons

Icon Notice Type Description

Information note Information that describes important features or

instructions

Caution Information that alerts you to potential loss of data or

potential damage to an application, system, or device

Warning Information that alerts you to potential personal injury

Ta bl e 2

Text Conventions

Convention Description

Screen displays

This typeface represents information as it appears on the

screen.

Syntax

The word “syntax” means that you must evaluate the syntax

provided and then supply the appropriate values for the

placeholders that appear in angle brackets. Example:

To change your password, use the following syntax:

system password <password>

In this example, you must supply a password for

<password>.

Commands

The word “command” means that you must enter the

command exactly as shown and then press Return or Enter.

Commands appear in bold. Example:

To display port information, enter the following

command:

bridge port detail

The words “enter”

and “type”

When you see the word “enter” in this guide, you must type

something, and then press Return or Enter. Do not press

Return or Enter when an instruction simply says “type.”

Keyboard key names If you must press two or more keys simultaneously, the key

names are linked with a plus sign (+). Example:

Press Ctrl+Alt+Del

1697ua.bk Page 8 Monday, December 3, 2001 11:31 AM

Related Documentation 9

In addition to this guide, each Switch 3300 XM, SM, TM, MM document

set includes the following:

■

Management Guide

This guide contains all the management information for the Switch. It

is supplied on the SuperStack Switch CD-ROM.

■

Quick Reference Guide

This guide contains a quick summary of the hardware and software

information for the Switch.

■

Quick Installation Guide

This guide contains a summary of the package contents, and a quick

summary of the installation information for the Switch.

■

Release Notes

These notes provide information about the current software release,

including new features, modifications, and known problems.

■

SuperStack Switch Help

This help provides information about the web interface software of

the Switch. It is supplied on the SuperStack Switch CD-ROM.

■

SuperStack Switch README File

This file provides information about the current software release,

including new features, modifications, and known problems. It is

supplied on the SuperStack Switch CD-ROM.

Words in italics Italics are used to:

■

Emphasize a point.

■

Denote a new term at the place where it is defined in the

text.

■

Identify menu names, menu commands, and software

button names. Examples:

From the Help menu, select Contents.

Click OK.

Ta bl e 2

Text Conventions (continued)

Convention Description

1697ua.bk Page 9 Monday, December 3, 2001 11:31 AM

10 ABOUT THIS GUIDE

In addition, there are other publications you may find useful:

■

Documentation accompanying the Advanced Redundant Power

System.

Documentation

Comments

Your suggestions are very important to us. They will help make our

documentation more useful to you. Please e-mail comments about this

document to 3Com at:

[email protected]

Please include the following information when commenting:

■

Document title

■

Document part number (on the title page)

■

Page number (if appropriate)

Example:

■

SuperStack3Switch3300XM,SM,TM,MMUserGuide

■

Part Number DUA1698-5AAA04

■

Page 21

Product

Registration

YoucannowregisteryourSuperStackSwitchonthe3Comwebsiteto

receive up-to-date information on your product:

http://support.3com.com/registration/frontpg.pl

1697ua.bk Page 10 Monday, December 3, 2001 11:31 AM

1

I

NTRODUCING THE

S

WITCH

3300 XM, SM, TM, MM

This chapter contains introductory information about the Switch and how

itcanbeusedinyournetwork.Itcoversthefollowingtopics:

■

About the Switch

■

Switch — Front View Detail

■

Switch — Rear View Detail

■

Network Configuration Examples

■

Configuration Rules for Fast Ethernet

■

Configuration Rules with Full Duplex

■

Configuration Rules for Gigabit Ethernet (SM and TM)

■

Configuration Rules for the 3300 SM and TM

1697ua.bk Page 11 Monday, December 3, 2001 11:31 AM

12 CHAPTER 1: INTRODUCING THE SWITCH 3300 XM, SM, TM, MM

About the Switch The SuperStack

®

3 Switch 3300 XM, SM, TM, or MM connects:

■

your existing 10Mbps devices.

■

high-performance workgroups with a 100Mbps or 1000Mbps

backbone or server connection.

■

users to dedicated 100Mbps ports in one switch.

In addition, as part of the 3Com

®

SuperStack 3 range of products, you

can combine it with any SuperStack II or SuperStack 3 system as your

network grows.

Summary of Features The Switch has the following hardware features:

■

24 Fast Ethernet auto-negotiating 10BASE-T/100BASE-TX ports

■

1000BASE-SX Gigabit Ethernet port (SM only)

■

1000BASE-T Gigabit Ethernet port (TM only)

■

One Matrix Port on the rear of the Switches 3300 SM, TM and XM for

connecting units in the Switch 1100/3300 family to form a stack. This

enables you to connect two units back-to-back using a single Matrix

Cable

■

Three Matrix Ports on the rear of the Switch 3300 MM allow you to

connect a total of four units in the Switch 1100/3300 family together

using Matrix Cables

■

SuperStack architecture

■

Connects to Redundant Power System/Advanced Redundant

Power System

■

19-inch rack or stand-alone mounting

For information about the software features of the Switch, refer to the

“SuperStack Switch Management Guide”.

1697ua.bk Page 12 Monday, December 3, 2001 11:31 AM

Switch — Front View Detail 13

Switch — Front

View Detail

Figure 1

Switch 3300 SM — front view

Figure 2

Switch 3300 XM — front view

Figure 3

Switch 3300 TM — front view

Figure 4

Switch 3300 MM — front view

green

flashing green

= enabled, link OK

= disabled, link OK

10BASE-T / 100BASE-TX

Unit

3

4

6

5

7

8

9

10

11

12

1

2

3

5

1

4

7

6

8

2

13

14

15

16

17

18

19

20

21

22

23

24

Power/Self Test

6x 7x

18x 19x

1x

12x

24x

SuperStack3

Switch 3300 SM

13x

Packet

Status

Packet

Status

1000BASE-SX

10BASE-T/100BASE-TX Ports

Port Status LEDs

Unit LED

1000BASE-SX Port

Power / Self Test LED

green

flashing green

= enabled, link OK

= disabled, link OK

10BASE-T / 100BASE-TX

Unit

3

4

6

5

7

8

9

10

11

12

1

2

3

5

1

4

7

6

8

2

13

14

15

16

17

18

19

20

21

22

23

24

Power/Self Test

6x 7x

18x 19x

1x

12x

24x

Packet

Status

Packet

Status

10BASE-T / 100BASE-TX Ports

Port Status LEDs Power / Self Test LED

Unit LED

SuperStack3

Switch 3300 XM

13x

green

flashing green

= enabled, link OK

= disabled, link OK

10BASE-T / 100BASE-TX

Unit

3

4

6

5

7

8

9

10

11

12

1

2

3

5

1

4

7

6

8

2

13

14

15

16

17

18

19

20

21

22

23

24

Power/Self Test

6x 7x

18x 19x

1x

12x

24x

SuperStack3

Switch 3300 TM

13x

Packet

Status

Packet

Status

1000BASE-T

10BASE-T/100BASE-TX Ports

Port Status LEDs

Unit LED

1000BASE-T Port

Power / Self Test LED

green

flashing green

= enabled, link OK

= disabled, link OK

10BASE-T / 100BASE-TX

Unit

3

4

6

5

7

8

9

10

11

12

1

2

3

5

1

4

7

6

8

2

13

14

15

16

17

18

19

20

21

22

23

24

Power/Self Test

6x 7x

18x 19x

1x

12x

24x

SuperStack3

Switch 3300 MM

13x

Packet

Status

Packet

Status

Matrix

10BASE-T/100BASE-TX Ports

Port Status LEDs

Unit LED

Power / Self Test LED

1697ua.bk Page 13 Monday, December 3, 2001 11:31 AM

14 CHAPTER 1: INTRODUCING THE SWITCH 3300 XM, SM, TM, MM

10BASE-T/

100BASE-TX Ports

The Switch has 24 auto-negotiating 10BASE-T/100BASE-TX ports

configured as MDIX (cross-over). These ports can be set to 10BASE-T half

duplex, 10BASE-T full duplex, 100BASE-TX half duplex, 100BASE-TX full

duplex, or they can automatically detect the speed and duplex mode of a

link and provide the appropriate connection. The maximum segment

length is 100m (328ft) over Category 5 twisted pair cable.

As these ports are configured as MDIX (cross-over), you need to use a

cross-over cable to connect to devices whose ports are MDIX-only. See

“Choosing the Correct Cables” on page 33 for more information.

1000BASE-SX Port

(SM only)

The Switch has a Gigabit Ethernet Port that provides a 1000Mbps

connection to another Gigabit Ethernet device. This port uses 62.5 µ

µµ

µmor

50 µ

µµ

µm multimode fiber optic cable with MT-RJ duplex connectors.

1000BASE-T Port

(TM only)

The Switch has a Gigabit Ethernet Port that provides a 1000Mbps

connection to another Gigabit Ethernet device. This port requires either a

straight-through or a cross-over Category 5 cable with RJ-45 connectors

at both ends.

LEDs Table 3 (overleaf) lists the LEDs visible on the front of the Switch, and

their states according to color. For information on using the LEDs for

problem solving, see “Solving Problems Indicated by LEDs” on page 34.

1697ua.bk Page 14 Monday, December 3, 2001 11:31 AM

Switch — Front View Detail 15

.

Ta bl e 3 LED behavior

LED Color Indicates

Port Status LEDs

Packet Yellow Packets are being transmitted/received on the port.

Off No packets are being transmitted/received on the

port.

Status Green A link is present, and the port is enabled.

Green flashing A link is present, but the port is disabled.

Off No link is present.

Unit LEDs

1–8 Green The Switch forms a stack with other Switch units;

the LED indicates the position of the Switch in the

stack and that a link is present. Note that although

there are eight LEDs, only four Switch units can be

stacked at present.

Off The Switch is stand-alone.

Power/Self Test LED

Green The Switch is powered-up.

Green flashing The Switch is either downloading software or is

initializing (which includes running a Power On Self

Test).

Yellow The Switch has failed its Power On Self Test.

Off The Switch is not receiving power.

1697ua.bk Page 15 Monday, December 3, 2001 11:31 AM

16 CHAPTER 1: INTRODUCING THE SWITCH 3300 XM, SM, TM, MM

Switch — Rear

View Detail

Figure 5

Switch 3300 XM, SM and TM— rear view

Figure 6

Switch 3300 MM — rear view

Unit Information

Label

This label shows the following:

■

The 3Com product name of the Switch

■

The 3Com 3C number of the Switch

■

The unique MAC address (Ethernet address) of the Switch

■

The serial number of the Switch

You may need this information for fault reporting purposes.

Power Socket The Switch automatically adjusts its power setting to any supply voltage

in the range 100–240V A.C. (XM, SM and MM only) or in the range

90–240V A.C. (TM only).

Redundant Power

System Socket

To protect against internal power supply failure, you can use this socket

to connect a SuperStack Advanced Redundant Power System (ARPS) to

the Switch. See “Connecting a Redundant Power System” on page 32.

Matrix Port

Console

(max) 19200,8,1,N

Switch 3300 XM 24 Port

MAC Addr: XXXXXXXXXX

3C16985A

Serial XXXXXXXXXXXX

Power Socket

Unit Information Label

Redundant Power System Socket

Console Port Matrix Port

Unit 3

Console

(max) 19200,8,1,N

Switch 3300 MM 24 Port

MAC Addr: XXXXXXXXXX

3C16988

Serial XXXXXXXXXXXX

Power Socket

Unit Information Label

Redundant Power System Socket

Console Port

Matrix Ports

Unit 2 Unit 4

1697ua.bk Page 16 Monday, December 3, 2001 11:31 AM

Switch — Rear View Detail 17

Console Port The console port allows you to connect a terminal and perform remote or

local out-of-band management. The console port uses standard null

modem cable and is set to auto-baud, 8 data bits, no parity and 1 stop

bit.

Matrix Port The Matrix Port allows you to:

■

Stack the Switch 3300 SM, TM or XM with another unit in the Switch

1100/3300 family using a single Matrix Cable

■

Stack the Switch 3300 MM with up to three other units in the Switch

1100/3300 family, using up to three Matrix Cables

For more information about the role of the Matrix Port, see “Stacking

Units” on page 29.

1697ua.bk Page 17 Monday, December 3, 2001 11:31 AM

18 CHAPTER 1: INTRODUCING THE SWITCH 3300 XM, SM, TM, MM

Network

Configuration

Examples

The following illustrations show some examples of how the Switch can be

used in your network.

Switch as a

Segmentation Switch

The example in Figure 7 shows how a Switch 3300 SM/XM stack can

segment a network of shared 10Mbps and 100Mbps and 1000Mbps

connections. There is a 10/100 shared segment on each floor, and these

segments are connected to the Switch which is positioned in the

basement. The Switch 3300 SM also provides a Gigabit Ethernet

connection to a local server.

Figure 7

Using the Switch to segment your network

Dual Speed Hub 500

Endstations on shared 10Mbps

and 100Mbps connections

Endstations on shared 10Mbps

and 100Mbps connections

Endstations and servers on switched 10Mbps,

100Mbps and 1000Mbps connections

Local server on a shared

100Mbps connection

Local server on a shared

100Mbps connection

100Mbps

Switch 3300 SM/XM stack

1000Mbps

XM

SM

1697ua.bk Page 18 Monday, December 3, 2001 11:31 AM

Network Configuration Examples 19

Switch as a Collapsed

Backbone Switch

The example in Figure 8 shows how a Switch 3300 TM stack can act as a

backbone for both shared and switched network segments.

Figure 8

Using the Switch as a collapsed backbone

Switch 3300 TM stack

Endstations on

switched 10Mbps

connections

Endstations on switched

10Mbps connections

Servers on dedicated

1000Mbps connections

Switch 1100

Dual Speed Hub 500

Endstations on

switched 10Mbps

connections

Endstations on

shared 10Mbps

and 100Mbps

connections

Endstations on

shared 10Mbps

and 100Mbps

connections

100Mbps

1697ua.bk Page 19 Monday, December 3, 2001 11:31 AM

20 CHAPTER 1: INTRODUCING THE SWITCH 3300 XM, SM, TM, MM

Switch as a Desktop

Switch

The example in Figure 9 shows how the Switch can be used for a group

of users that require dedicated 10Mbps or 100Mbps connections to the

desktop. The 3300 SM Switch provides a Gigabit Ethernet connection to

a SuperStack II Switch 4900 in the basement and the 3300 TM Switch

provides a Gigabit Ethernet connection to a local server.

Figure 9

Using the Switch in a desktop environment

Switch 4900

Endstations on switched 10Mbps

or 100Mbps connections

Local server on a switched

1000Mbps connection

Switch 3300:

1000Mbps

MM

XM

TM

SM

1697ua.bk Page 20 Monday, December 3, 2001 11:31 AM

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