Compaq t1000 - Terminal Thin Client PC Quick Reference Manual

Brand: Compaq

Model: t1000 - Terminal Thin Client PC

Type: Quick Reference Manual

Compaq t1000 - Terminal Thin Client PC

The Compaq t1000 is a thin client PC that provides a secure and cost-effective way to access virtualized desktops and applications. It is ideal for businesses that need to provide remote access to employees or for educational institutions that need to provide access to students.

The t1000 is powered by a 1GHz processor and has 512MB of RAM. It comes with a 16GB solid-state drive, which provides fast and reliable storage. The t1000 also has a built-in Ethernet port and two USB ports, so you can easily connect it to your network and peripherals.

Compaq t1000 - Terminal Thin Client PC

Quick Reference Guide

For Microsoft Windows NTe-based

Thin Clients

Document Part Number: 257363-001

September 2002

This guide supplements the standard Microsoft Windows NTe

documents supplied by Microsoft Corporation. This document

highlights the differences, enhancements, and additional features

provided by Compaq with the terminal.

✎

This document contains figures and graphics that are representative of

those found in Compaq Thin Client products, but they may not be

exact representations of what is in your specific model.

257363-001.book Page i Tuesday, October 8, 2002 1:05 PM

Compaq, the Compaq logo and Evo are trademarks of Compaq Information

Technologies Group, L.P. in the U.S. and/or other countries.

Microsoft, MS-DOS, Windows, Windows NT, and Windows XP are trademarks

of Microsoft Corporation in the U.S. and/or other countries.

All other product names mentioned herein may be trademarks of their respective

companies.

Compaq shall not be liable for technical or editorial errors or omissions

contained herein. The information is provided “as is” without warranty of any

kind and is subject to change without notice. The warranties for Compaq

products are set forth in the express limited warranty statements accompanying

such products. Nothing herein should be construed as constituting an additional

warranty.

WARNING: Text set off in this manner indicates that failure to follow

directions could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow

directions could result in damage to equipment or loss of information.

Quick Reference Guide

First Edition (September 2002)

Document Part Number: 257363-001

257363-001.book Page ii Tuesday, October 8, 2002 1:05 PM

Quick Reference Guide iii

Contents

Session Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

ICA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

RDP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Extended Windows NTe Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Logging On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

The NTe Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Control Panel Extended Selections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Programs Menu Extended Selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Appendix A - Application Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Write Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Joining a Domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Drive Z:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Drive C: and Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Saving Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

New Local User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Time Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Firmware Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Mapping Network Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Domain Participation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Setting Keyboard Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Remote Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Appendix B - NTe Firmware Version 4.37 for NTe-based Thin Clients . . . . . . . . . . . . 30

Upgrading from Windows NTe 4.36 to Windows NTe 4.37 . . . . . . . . . . . . . . . . . . 31

Windows NTe 4.37 New Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

257363-001.book Page iii Tuesday, October 8, 2002 1:05 PM

Quick Reference Guide 1

Session Servers

Compaq Thin Client terminals can connect to Citrix ICA and

Microsoft RDP sessions running on remote servers.

ICA

ICA can be made available on the network using either of the

following services:

■

Microsoft Windows 2000 Server with Terminal Services and one

of the following installed:

❏

Citrix MetaFrame 1.8

❏

Cirtix MetaFrame XP

❏

Citrix Device Services (CDS)

■

Microsoft Windows NT 4.0 Terminal Server Edition with one of

the following installed:

❏

Citrix MetaFrame 1.8

❏

Citrix MetaFrame 1.0

❏

CDS

RDP

RDP can be made available on the network using any of the following

services:

■

Windows 2000 Server with Terminal Services installed

■

Windows NT 4.0 Terminal Server Edition

✎

If a Windows 2000 server is used, for both of these session services

(ICA and RDP) a Terminal Services Client Access Licenses (TSCAL)

server must also reside somewhere on the network. The server grants

temporary licenses (on an individual device basis) that are good for

90 days. Beyond that, you must purchase TSCALs and install them in

the TSCAL server (you cannot make a connection without a

temporary or permanent license).

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2 Quick Reference Guide

Extended Windows NTe Features

The operating system of the Microsoft Windows NTe-based terminal

has extended features not found in the standard Microsoft

Windows NT operating system. With the exception of the Microsoft

Client Connection Manager and Citrix Program Neighborhood,

controls for extended Windows NTe features are only available

through Administrator logon accounts.

CAUTION: A write filter is employed on the terminal for security and to

prevent excessive flash write activity. Changes to the terminal

configuration are lost when the terminal is restarted unless the write

filter cache is flushed during the current boot session. See the write filter

topics later in this guide for instructions on how to flush the cache.

Logging On

Auto Logon as User is the factory default. You may use the Specify

Logon Information dialog box to disable/enable auto logon and to

specify the user name and password used for auto logon. If auto logon

is disabled, the entered default user name initially displays in the

logon dialog box, but the user must supply the logon box password.

Specify Logon Information Dialog Box

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Quick Reference Guide 3

To disable auto logon:

1. Open the Specify Logon Information dialog box using the

special key sequence: Tab, Home, End,

←

→

. This dialog box

may also be opened by selecting Winlog in the Control Panel

window.

2. Select the Enable Auto Logon check box to enable automatic

logon (default is selected).

3. Type the logon information in the Default User Name and

Default Password text boxes:

❏

For a user logon account, enter an assigned user name in

Default User Name and enter the corresponding password in

Default Password. The factory-default user name and

password are both User (enter in both text boxes).

❏

For an administrator logon account, enter Administrator in

Default User Name and enter the password in Default

Password. The factory-default administrator password is

“Administrator”.

✎

For security purposes, it is recommended that the passwords be

changed from the defaults. An administrator can change passwords by

typing Ctrl+Alt+Del to open the Windows NT Security dialog box

and selecting Change Password. Passwords are case sensitive but

user names are not case sensitive.

✎

Upon closing the Specify Logon Information dialog box after

making changes, you are prompted to log off. If you shut down or

restart the terminal instead, the changes will be lost unless the write

filter cache is flushed before you restart or shut down the terminal.

✎

Additional user accounts may be created by a user manager tool

accessed through a network share. However, due to local memory

constraints, the number of additional users should be kept to a

minimum. Also, certain local settings are recommended for each new

user to configure the Start menu and to limit access to terminal

resources. See the “New Local User Account” section later in this

guide for additional information.

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4 Quick Reference Guide

The NTe Desktop

This section gives a general overview of the NTe Desktop.

Write Filter

Upon logon the Wfilter status message box displays (unless display

was disabled either by using the check box or by editing the Windows

registry) for about 10 seconds. The status of the flash memory write

function can be ACTIVE (the default), INACTIVE, or DISABLED.

See Appendix A, “Application Notes”, later in this guide for more

information.

Wfilter Status Message Box

✎

A newly flashed terminal (new from the factory or immediately after

a firmware image upgrade) initially displays a one time only message

indicating that the system must be turned off and restarted to initialize

the write filter (Wfilter). The terminal automatically restarts. Ignore

and do not respond to any error messages that display during the

restart process. The message does not display on subsequent

terminal restarts.

Time Dialog Box

Upon logon the Dimension 4 time dialog box displays on the desktop

for a short period of time. The terminal time displays in the title bar of

the dialog box. The dialog box displays while the terminal

automatically synchronizes its local time with the time on the server.

For an administrator logon this dialog box may also be opened

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Quick Reference Guide 5

through the Time Sync selection on the Control Panel (see the

section “Control Panel Extended Selections” later in this guide).

Instructions for using this dialog box are on the Web site referenced in

the About Dimension 4 message box (click the About button to open

the message box).

✎

If desired, an administrator may modify the Windows registry so that

the Dimension 4 dialog box does not display at logon (see the section

“Time Synchronization” later in this guide for instructions). However,

this may require the user to set the clock manually after each reboot.

This is because on some units there is no battery to keep the clock

running after power is turned off.

Dimension 4 Time Synchronization Dialog Box

User’s Desktop and Start Menu

The desktop that displays for a user log on is a standard Windows NT

desktop, except that the Citrix Program Neighborhood and Client

Connection Manager icons are present. These selections are also

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6 Quick Reference Guide

available from the Start menu. Because the user does not use local

memory to create folders and store information, only one entry

(Ms-ramdrive [Z:]) displays in the My Computer window.

✎

For information on the functionality of the desktop and Start menu

items, see the applicable Microsoft or third-party documentation. For

information about the Ms-ramdrive [Z:], see Appendix A,

“Application Notes”, later is in this guide.

✎

The following user desktop is for the local user logon supplied with

the terminal. The initial desktop for an additional user account created

by the administrator displays more like the administrator desktop,

except access to some administrator-level resources is denied. See

“New Local User Account” later in this guide for instructions on

changing the appearance of a new user desktop.

User’s Desktop

✎

Right-clicking an icon on the user’s desktop does not pop-up a menu.

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Quick Reference Guide 7

The following illustration displays the User’s Start Menu options.

User’s Start Menu

Administrator’s Desktop and Start Menu

The desktop that displays for an administrator logon is the standard

Windows NT desktop, except that the Citrix Program

Neighborhood and Client Connection Manager icons are present.

These selections are also available from the Start menu Also,

Network Neighborhood is available from the desktop and additional

resources available only to administrators may be accessed from the

My Computer and Windows Explorer windows, the Start menu,

and the Control Panel.

✎

See Appendix A, “Application Notes”, for more information on the

drive [C:] and Ms-ramdrive [Z:] items that display in the

My Computer and Windows Explorer windows. Control Panel

and Start menu extended selections are described in the following

subparagraphs. For information on the functionality of the remaining

menu items, refer to the applicable Microsoft or third-party

documentation.

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8 Quick Reference Guide

Administrator’s Desktop

Administrator’s Start Menu

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Quick Reference Guide 9

About Dialog Box

Click About in the Start menu to open the About dialog box. This

displays general information about the terminal.

✎

The following illustrations shows a typical About dialog box and is

presented as an example only. The information in the dialog box

varies for different terminals and software releases.

About Dialog Box

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10 Quick Reference Guide

Click the Installed Modules button to open a dialog box listing

software modules installed on the terminal.

✎

The information displayed in the following Installed Modules dialog

box illustration may vary for different terminals and software

releases.

Installed Modules Dialog Box

Logging Off from, Restarting, and Shutting Down the Terminal

To log off from, restart, or shut down the terminal, click the Task Bar

Start button and select the appropriate action from the Start pop-up

menu.

✎

These actions are also available through a command button in the

Logon Information dialog box (which displays during startup if auto

logon is not enabled and when you log off via the Start menu Logoff

selection). In addition, you may log off from the Windows NT

Security dialog box, which may be opened by using the

Ctrl+Alt+Del key combination.

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Quick Reference Guide 11

Write Filter Cache

If changes have been made to the system configuration settings, that

you want to persist, you must flush the write filter cache during the

current boot session. Otherwise the new settings are lost when the

terminal is shut down or restarted. The write filter cache contents are

not lost when you simply log off and on again (as the same or

different user); that is, you may flush the write filter cache after the

new logon and still retain the changes. See the write filter topics later

in this guide for instructions on how to flush the cache.

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12 Quick Reference Guide

Control Panel Extended Selections

The Control Panel window is accessed by double-clicking the desktop

My Computer icon or using Windows Explorer and selecting

Control Panel, or by clicking Start on the task bar and selecting

Settings > Control Panel.

Control Panel

Extended selections available on the Control Panel are Ramdisk,

Time Sync, and Winlog. The following section gives a brief overview

of each of these selections.

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Quick Reference Guide 13

Ramdisk

The RAM disk is volatile memory space set aside for temporary data

storage. It is the Z: drive shown in the My Computer window.

Ramdisk Configuration allows you to configure the RAM disk size.

You will be prompted to restart for changes to take effect, but make

sure to flush the write filter cache first.

Ramdisk Configuration Dialog Box

✎

The default RAM disk size may vary depending on the Thin Client

model and the installed memory size.

Time Sync

Time Sync launches the Dimension 4 time synchronization

application dialog box. Time Sync automatically starts each time a

user logs on. It searches for the designated time servers in sequence

until a connection is achieved, and uses the time furnished by the time

server to set the terminal time. The application then automatically

closes. If the application can not connect to a time server within

approximately 10 seconds (default, which can be changed) it

times-out and closes. If no time server is found, the terminal time can

be set manually on the terminal’s local clock.

If desired, you may prevent the time synchronization application from

starting at log-on by modifying the Windows Registry. See “Time

Synchronization” section of Appendix A for further instructions.

Winlog

Launches the Specify Logon Information dialog box which is used

to enter automatic and default logon information.

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14 Quick Reference Guide

Programs Menu Extended Selections

Open the Programs menu by clicking Start > Programs. Additional

selections available on the Programs menu include:

Citrix Program Neighborhood

This program opens the Citrix Program Neighborhood window.

This window facilitates connections to remote applications running

on ICA servers. This window also opens from a desktop icon.

Terminal Services Client

Opens a submenu with the following selections that facilitate

connections to remote applications using RDP:

■

Client Connection Manager

opens a window that is used to

create shortcuts to terminal servers. This window also opens from

a desktop icon. See Microsoft Windows/Windows NT

documentation for a detailed explanation and instructions on how

to use the Client Connection Manager.

■

Terminal Services Client—opens a dialog box that is used to

select the terminal services server used by this terminal as an

RDP client. See Microsoft Windows/Windows NT

documentation for a detailed explanation and instructions on how

to use the Terminal Services Client dialog box.

WinVNC

WinVNC is a Windows NT VNC server application, available when

you are logged on as Administrator, that allows the terminal to be

operated/monitored (“shadowed”) from a remote location. Clicking

this selection opens a dialog box that allows entry of an access

password and selection of other parameters. Additional

documentation about WinVNC may be found by visiting:

http://www.uk.research.att.com/vnc

✎

VNC server can be started automatically as a service (Start >

Settings > Control Panel > Services). If VNC is already running, a

message to this effect displays when WinVNC is selected from the

Programs menu.

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Quick Reference Guide 15

Write Filter Device Control Dialog Box

To launch the Write Filter Device Control program click Start >

Programs > Write Filter. You can use the Write Filter Device

Control dialog box to flush the write filter cache and view the write

filter status.

Write Filter Device Control Dialog Box

✎

The write filter status message box (Wfilter) may be opened by

clicking Start > Programs > Startup > Write Filter Message. The

check box on the status message box allows the status message

display to be enabled or disabled at logon.

The write filter is briefly described in Appendix A, “Application

Notes”.

Image Upgrade

This opens the Image Upgrade dialog box. This dialog box allows an

upgrade image to be accessed from a designated server location. For

information about using this dialog box and other methods of

upgrade, see Appendix A, “Application Notes” later in the guide.

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16 Quick Reference Guide

Appendix A - Application Notes

Write Filter

The write filter provides a secure environment for thin-client

computing. It does this by protecting the terminal from undesired

flash memory writes (flash memory is where the operating system

and functional software components reside). The write filter also

extends the life of the terminal by preventing excessive flash write

activity. It gives the appearance of read-write access to the flash by

employing a cache to intercept all flash writes and returning success

to the process that requested the I/O.

The intercepted flash writes stored in cache are available as long as

the terminal remains active but will be lost when the terminal is

rebooted or shut down. To preserve the results of writes to the

registry, favorites, cookies, and so on, the contents of the cache can be

“flushed” (transferred) to the flash on demand by Upgrade, Rapport,

Extract, or manually using the Write Filter Device Control dialog

box (Start > Programs> Write Filter). After the write filter has

flushed the cache, all future writes during the current boot session are

to the flash, with no further caching until a reboot occurs.

Joining a Domain

As an administrator you may join the terminal to a domain using the

Network utility in the Control Panel.

Drive Z:

Drive Z: is the onboard volatile memory (Ms-ramdrive) on the logic

board. Because drive Z: is volatile memory, it is recommended that

you do not use this drive to save data that you want to retain.

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Quick Reference Guide 17

Drive C: and Flash

Drive C: is in the onboard non-volatile flash memory. It is

recommended that you do not write to drive C:. Writing to drive C:

reduces the size of the flash. If flash size is reduced to 3 MB, the

terminal becomes unstable. If flash size is reduced to 2 MB, the

terminal image will be irreparably damaged and it will be necessary

for you to contact an authorized Compaq service center to repair the

terminal. It is recommended that 5 MB be left unused.

The write filter (if ACTIVE) protects the flash from damage and

presents an error message if the cache overflows. However, if this

occurs you will not be able to flush the write filter cache and any

terminal configuration changes still in cache will be lost.

Items that are written to flash (or to the write filter cache) are:

■

Favorites

■

Created connections

■

Delete/edit connections

■

History

Saving Files

CAUTION: The terminal uses an embedded operating system with a

fixed amount of flash memory. It is recommended that you save files that

you want to retain on a server rather than on your terminal. Be careful of

application settings that write to the C: drive, which resides in flash

memory (in particular, many applications by default write cache files to

the C: drive on the local system). If you must write to a local drive,

change the application settings to use the Z: drive. To minimize writing

to the C: drive, the configuration settings described in the “New Local

User Account” section that follows should be made.

✎

Also, see the descriptions of the write filter and the need to flush the

cache to permanently save configuration data.

257363-001.book Page 17 Tuesday, October 8, 2002 1:05 PM

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Compaq t1000 - Terminal Thin Client PC Quick Reference Manual

Brand: Compaq

Model: t1000 - Terminal Thin Client PC

Type: Quick Reference Manual

Compaq t1000 - Terminal Thin Client PC

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