Compaq Evo Desktop D310v Series Quick Setup Manual

Brand: Compaq

Model: Evo Desktop D310v Series

Type: Quick Setup Manual

This manual is also suitable for

D310v - Evo - 256 MB RAM

Compaq Evo Desktop D310v Series is a personal computer featuring a USB connector for connecting external devices, a monitor connector for displaying visual output, a parallel port connector for connecting a printer or other parallel devices, a headphone/line-out connector for connecting headphones or speakers, and a gameport connector for connecting a joystick or other game controllers. The computer also has a CD-ROM drive for reading and writing optical media, and a diskette drive for reading and writing floppy disks.

Quick Setup & Getting Started

Guide

Compaq Evo Desktop D310v Series

Document Part Number: 293386-001

August 2002

This guide provides basic information about setting up and

maintaining your computer.

293386-001.book Page i Friday, July 12, 2002 5:04 PM

Compaq, the Compaq logo, and Evo are trademarks of Compaq Information

Technologies Group, L.P. in the U.S. and other countries.

Microsoft, Windows, and Windows NT are trademarks of Microsoft

Corporation in the U.S. and other countries.

Intel, Pentium, and Celeron are trademarks of Intel Corporation in the U.S. and

other countries.

Adobe, Acrobat, and Acrobat Reader are trademarks or registered trademarks of

Adobe Systems Incorporated.

All other product names mentioned herein may be trademarks of their respective

companies.

Compaq Computer Corporation shall not be liable for technical or editorial

errors or omissions contained herein or for incidental or consequential damages

in connection with the furnishing, performance, or use of this material. The

information in this document is provided “as is” without warranty of any kind,

including, but not limited to, the implied warranties of merchantability and

fitness for a particular purpose, and is subject to change without notice. The

warranties for Compaq products are set forth in the express limited warranty

statements accompanying such products. Nothing herein should be construed as

constituting an additional warranty.

This document contains proprietary information that is protected by copyright.

No part of this document may be photocopied, reproduced, or translated to

another language without the prior written consent of Compaq Computer

Corporation.

WARNING: Text set off in this manner indicates that failure to follow

directions could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow

directions could result in damage to equipment or loss of information.

Quick Setup & Getting Started Guide

Compaq Evo Desktop D310v Series

First Edition (August 2002)

Document Part Number: 293386-001

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Quick Setup & Getting Started Guide 1

Contents

1 Quick Setup

Step 1: Unpack the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Step 2: Confirm the Voltage Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Step 3: Connect External Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3

Step 4: Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

Step 5: Connect the Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

Step 6: Turn On the Personal Computer and Install the Operating System . . . . . . . . . 1–6

Step 7: Turn Off the Personal Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7

2 Getting Started

Accessibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Software Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

File System Format. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Installing or Upgrading Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Customizing the Monitor Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Protecting Your Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Compaq Restore Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Basic Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Helpful Hints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Solving General Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9

Solving Hardware Installation Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–13

Diagnostic Keyboard LEDs, Front Panel LEDs and Audible Codes . . . . . . . . . . . . . 2–14

Index

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2 Quick Setup & Getting Started Guide

Contents

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Quick Setup & Getting Started Guide 1–1

Quick Setup

Step 1: Unpack the Computer

WARNING: Misuse of your personal computer or failure to establish a

safe and comfortable workstation may result in discomfort or serious

injury. Refer to the Safety & Comfort Guide on the Documentation Library

CD for more information on choosing a workspace and creating a safe

and comfortable work environment.This equipment has been tested and

found to comply with the limits for a Class B digital device, pursuant to

Part 15 of the FCC Rules. For more information, refer to Safety &

Regulatory Information on the Documentation Library CD.

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1–2 Quick Setup & Getting Started Guide

Quick Setup

Step 2: Confirm the Voltage Setting

CAUTION: You should not need to change the voltage setting; however,

you should verify that the voltage selection is compatible with your local

power specifications. Failure to do so could result in damage to your

computer.

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Quick Setup & Getting Started Guide 1–3

Quick Setup

Step 3: Connect External Devices

Connect the monitor, mouse, keyboard, and network cables.

Rear Panel Connectors (Arrangement of connectors may vary by

model.)

CAUTION: Do not add optional hardware devices to your personal

computer until the operating system is successfully installed. Doing so may

cause errors and may prevent the operating system from installing

properly.

1 Power Cord Connector

2 Voltage Select Switch

3 Mouse Connector

4 Keyboard Connector

5 Universal Serial Bus (USB)

Connectors

6 Serial Connector

7 Parallel Port Connector

8 Monitor Connector

9 Headphone/Line-out

Connector

- Audio/Line-in Connector

q Microphone connector

w Gameport connector

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1–4 Quick Setup & Getting Started Guide

Quick Setup

Step 4: Front Panel Components

Front Panel Components

1 CD-ROM drive 7 5 1/4 inch expansion bay

2 CD-ROM drive activity light 8 Dual-state power button

3 Diskette drive 9 Power-on light

4 Diskette drive activity light - System activity light

5 Diskette drive eject button q USB Connectors

6 CD-ROM drive eject button

293386-001.book Page 4 Friday, July 12, 2002 5:04 PM

Quick Setup & Getting Started Guide 1–5

Quick Setup

Step 5: Connect the Power Cords

Connect the power cords as shown. Turn on the monitor, then turn on

the personal computer.

WARNING: To reduce the risk of electric shock or damage to the equipment:

■ Do not disable the power cord grounding plug. The grounding plug is

an important safety feature.

■ Plug the power cord into a grounded (earthed) electrical outlet that is

easily accessible at all times.

■ Disconnect power from the personal computer by unplugging the

power cord from either the electrical outlet or the personal computer.

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1–6 Quick Setup & Getting Started Guide

Quick Setup

Step 6: Turn On the Personal Computer and

Install the Operating System

CAUTION: Do not add optional hardware devices or third-party devices

to your computer until the operating system is successfully installed. Doing

so may cause errors and may prevent the operating system from installing

properly.

Press the power button to turn on the personal computer.

The first time you turn on the personal computer, the operating

system is installed automatically. This process takes about 5 to 10

minutes, depending on which operating system is being installed.

Carefully read and follow the instructions that appear on the screen to

complete the installation.

CAUTION: Once the automatic installation has begun, DO NOT TURN

OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE, unless you are

directed to do so as part of the process. Turning off the personal computer

at any other time during the installation process might damage the

software that runs the personal computer.

When the Welcome to Windows screen is displayed, the Windows

installation process is complete.

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Quick Setup & Getting Started Guide 1–7

Quick Setup

Step 7: Turn Off the Personal Computer

To properly turn off the personal computer, first exit the operating

system. In Windows, click Start > Shut Down.

In Windows operating systems, pressing the power button does not

turn off the power, but causes the personal computer to enter a

low-power state. This allows you to quickly power down, without

closing applications, and to quickly return to the same operational

state without any data loss. To reconfigure the power button to work

in On/Off mode, run Computer Setup. Refer to the Computer Setup

(F10) Utility Guide for Computer Setup instructions.

✎

To manually force the computer into an OFF state, press and hold the

power button for four seconds.

CAUTION: Manually forcing the computer off can cause loss of data.

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1–8 Quick Setup & Getting Started Guide

Quick Setup

293386-001.book Page 8 Friday, July 12, 2002 5:04 PM

Quick Setup & Getting Started Guide 2–1

Getting Started

Accessibility

Compaq is committed to designing products, services, and programs

with improved usability and accessibility for all customers. Compaq

products with Microsoft Windows XP preinstalled, or that are XP

Ready, are designed for accessibility. These products are tested with

industry-leading Assistive Technology products to ensure equal

access—anytime, anywhere... to anyone.

Software Setup

File System Format

✎

Depending on your system, you may be prompted to select a file

system format during the initial setup of your system.

Hard drives can be configured in three basic formats: FAT16 and

FAT32 (for HDD partitions less than 8 GB), or NTFS (for HDD

partitions up to and greater than 8 GB), with variances of each,

depending on the operating system and hard drive support. To check

the file system format assigned to your hard drive (factory settings),

open My Computer, right-click on Local Disk (C:), then select

Properties.

Converting to NTFS

NTFS offers the following features:

■ Transaction logs

■ Access control

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2–2 Quick Setup & Getting Started Guide

Getting Started

Transaction Logs

Transaction logs help recover from disk failures.

Access Control

Access Control allows you to set permissions to control access to

your files and directories.

Depending on which file system format your hard drive is using, the

NTFS Convert utility may be available for you to convert part or all of

the drive partition to NTFS format.

CAUTION: You may experience data loss if you attempt to convert your

drive to NTFS using the methods described in this section. Before

converting your drive, make a backup copy of all data stored on your

hard drive.

NTFS Convert Desktop Icon

Double-click the NTFS Convert icon located on the desktop. Read

and follow the instructions that appear on the screen to change the

drive partitioning. This feature is available on select models only.

Installing or Upgrading Device Drivers

To install optional hardware devices after the OS installation is

complete, you must install the device drivers for the device you are

installing.

If prompted for the I386 directory, replace the path specification with

C:\I386, or use the Browse button of the dialog box to locate the I386

folder. This action points the OS to the appropriate drivers.

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Quick Setup & Getting Started Guide 2–3

Getting Started

✎

You can obtain the latest support software, including support software

for your operating system from the Compaq Web site:

http://www.compaq.com/support

You can also obtain the latest support software through a subscription

to the Compaq Support CD Kit using the Support Software

Management order form available at one of the following Web sites:

http://www.compaq.com/support/files/workstations/us/purchase.html

http://www.compaq.com/support/files/desktops/us/purchase.html

These sites also provide information on how to purchase a

subscription.

✎

If your system has a optical RW drive, you must install the

appropriate application to be able to write to the drive. To install the

drivers, double-click the Setup Compaq Software icon on the desktop

or the application launcher and select the Easy CD Creator and Direct

CD option when prompted.

Customizing the Monitor Display

To change the default configuration settings for your monitor display,

such as the screen resolution, color settings, and font sizes,

double-click the Display icon in the Control Panel, or right-click on

the Windows Desktop, then click Properties. For more information

about your display driver and other utilities that you can use with your

graphics controller, refer to your graphics controller documentation.

✎

You can obtain the latest graphics drivers from the Compaq Web site

at http://www.compaq.com/support.

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2–4 Quick Setup & Getting Started Guide

Getting Started

Protecting Your Software

To protect your software from loss or damage, you should keep a

backup copy of all system software, applications, and related files

stored on your hard drive. Refer to your operating system or backup

utility documentation for instructions on making backup copies of

your data files.

Compaq Restore Solution

Restore the original operating system and factory-installed software

by using the Compaq Restore Plus! CD and any other CDs that came

with the computer. Carefully read and follow the instructions for the

restore solution that came with the computer.

For questions about or problems with this CD, please contact Compaq

customer service.

Registration

Make sure to register your new personal computer with Compaq.

Registration establishes a record of ownership and gives you an

opportunity to receive product announcements, updates, and other

communications periodically, if you choose to do so. Registration is

easy—just visit the Compaq Web site at

www.compaq.com/register and

follow the instructions that appear on the screen.

293386-001.book Page 4 Friday, July 12, 2002 5:04 PM

Quick Setup & Getting Started Guide 2–5

Getting Started

For More Information

Refer to the Compaq Documentation Library CD for additional

product documentation. Books on the CD include:

■ Quick Setup & Getting Started Guide (this book, in PDF Format)

■ Hardware Reference Guide (PDF Format)

■ Computer Setup Guide (PDF Format)

■ Safety & Regulatory Information (PDF Format)

■ Safety & Comfort Guide (Windows Help format)

✎

If you do not have a CD-ROM drive, you may download the product

documentation from the Compaq Web site at www.compaq.com/support.

1. Insert the compact disc into the CD-ROM drive. There may be a

slight delay while the software checks the Windows Regional

Settings. If a recent version of Adobe Acrobat or Acrobat Reader

is not found on the computer, it will be installed automatically

from the CD. Read and follow the prompts to complete the

installation.

The menu and books are displayed in the language chosen during

initial system setup or specified later in your Windows Regional

Settings. If the Regional Settings do not match one of the

languages supported on the CD, the menu and books are

displayed in English.

2. Click the title of the book you want to read.

If there is no CD-ROM drive activity for two minutes or more, it may

be because Autorun is not enabled on the system. To run the Compaq

Documentation Library CD if it does not run automatically:

1. Click Start > Run.

2. Type

X:\DocLib.exe

(where X is the drive letter designator for the CD-ROM drive)

3. Click OK.

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2–6 Quick Setup & Getting Started Guide

Getting Started

Getting Help

Additional help and other information can be obtained through

Compaq Technical Support information at

http://www.compaq.com or in

the warranty information included with your computer.

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Quick Setup & Getting Started Guide 2–7

Getting Started

Basic Troubleshooting

Overview

You may elect to purchase a Compaq Quick Troubleshooting Guide

(part number 120205-002, available only in English) that contains

easy to follow flow charts that can lead you through the debug

process. This guide was written for Compaq authorized service

providers and contains steps that may be beyond the technical

capabilities of some users. Improperly performing some processes

identified in the guide may damage the computer and/or void your

warranty. If you are unsure of your ability to perform the task, or if

you are concerned about voiding your product warranty, contact your

local authorized reseller or service provider before undertaking the

recommended corrective action.

If you have installed an operating system other than the

factory-installed operating system, refer to the following support Web

site locations for additional support that may be available.

■ Compaq Evo Desktops

http://www.compaq.com/support/reference_library/selectproduct.

asp

Helpful Hints

If you encounter some minor problem with your computer, monitor,

or software, refer to the following list of general suggestions before

taking further action:

■ Check that the computer and monitor are plugged into a working

electrical outlet.

■ Check to see that the computer is turned on and the green power

light is on.

■ Check to see that the monitor is turned on and the green monitor

light is on.

■ Turn up the brightness and contrast controls of the monitor if the

monitor is dim.

■ Press and hold any key. If the system beeps, then your keyboard is

operating correctly.

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2–8 Quick Setup & Getting Started Guide

Getting Started

■ Check all cable connections for loose connections or incorrect

connections.

■ Reconfigure your computer after installing a non–Plug and Play

expansion board or other option. See “Solving Hardware

Installation Problems” for instructions.

■ Make sure that all the required device drivers have been installed.

For example, if you have connected a printer, you need to install a

printer driver.

■ Remove all diskettes from your system before turning it on.

■ If you have installed an operating system other than the

factory-installed operating system, check to be sure that it is

supported on your system.

CAUTION: When the computer is plugged into an AC power source,

there is always voltage applied to the system board. You must disconnect

the power cord from the power source before opening the computer to

prevent system board or component damage.

293386-001.book Page 8 Friday, July 12, 2002 5:04 PM

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Compaq Evo Desktop D310v Series Quick Setup Manual

Brand: Compaq

Model: Evo Desktop D310v Series

Type: Quick Setup Manual

This manual is also suitable for

D310v - Evo - 256 MB RAM

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Compaq Evo Desktop D310v Series Quick Setup Manual

This manual is also suitable for

Compaq Evo Desktop D310v Series Quick Setup Manual

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