DETEWE OPENPHONE 65 User manual

Brand: DETEWE

Model: OPENPHONE 65

Category: Telephones

Type: User manual

This manual is also suitable for

OpenPhone

61, 63, 65

on the OpenCom 1000/1010

Communications System

User’s Guide

Many thanks for choosing this

DeTeWe product. It satisfies the

demands for highest quality and is

also characterised by its superior

design.

The following user guide will assist

you in using your OpenPhone 61, 63

or 65 and provide answers to all

your most important questions. If

you should require further informa-

tion, please first contact the person

responsible for your system or your

dealer.

The OpenPhone 61, 63 and 65

in the OpenCom 1000/1010

Communications System 5

The OpenPhone 65 6

The OpenPhone 63 6

The OpenPhone 61 6

The Design of Your Telephone 7

Using Your Telephone 7

Safety Precautions 7

Installation Site 7

Cleaning Your Telephone 8

Adjusting the Inclination 8

Wall Mounting 8

Labelling Keys 9

The IP Version 9

Accessories 10

Key Programming 11

Alphanumeric Keypad 11

MenuCard Key 11

Info Key 11

ABC Key 12

Arrow Key 12

OK Key 12

Redial Key 12

Enquiry Key 12

Hands-free Key 12

Disconnect Key 12

Mute Key 12

C-key 12

Plus/Minus Key 12

ESC Key 13

Programmable Keys with an

LED Display 13

Internal / External Key 13

Multiple Key 13

“Team” Direct Call Key 14

Direct Call Key with Signalling 14

“Partner” Direct Call Key 14

Inhaltsverzeichnis

Display and MenuCards 15

Info Line(s) 15

Key Lines 15

MenuCard Display 16

Invoking MenuCards and

Selecting List Entries 16

Invoking MenuCards Using Keys 17

Selecting Items from

MenuCard Lists 17

Characteristics of Settings

Screens 18

Quick Change 18

Entering and Deleting Digits 18

Deleting Lists 19

Entering Texts 19

Automatic Fade-out 19

Using the Add-on Keypad

Module 20

Description 20

Selecting the Function Level 20

Using the Keys 20

Telephoning 22

General Information 22

Internal and External Telephone

Numbers 22

Signalling on the Call Keys 22

Seizing an External Line

Manually or Automatically 22

Seizing a Line with

Destination Keys 22

Seizing a Line with the Direct

Call Key with Signalling 23

Seizing a Line Using the “Team”

Direct Call Key 23

Multiple Calls 23

En-bloc Dialling /

On-hook dialling 23

DTMF Post-dialling /

Touch-tone Dialling 24

Welcome to DeTeWe

The person responsible for the sys-

tem is:

Name: .....................................................

Telephone: ............................................

Inhaltsverzeichnis

Muting 24

Displaying Call Costs and

Call Duration 24

Adjusting the Volume with the

Plus/Minus Key 24

Redialling 25

Hands-free / Open Listening 25

Using the Handset 25

Initiating Hands-free Calls 25

State-dependent MenuCards 25

“Actions” MenuCard in the

Idle State 26

Making External / Internal Calls 27

Making Internal Calls on a

Telephone with an Internal

Preferred Key 27

Making External Calls on a

Telephone with an Internal

Preferred Key 27

Making External Calls on a

Telephone with an External

Preferred Key 27

Making Internal Calls on a

Telephone with an External

Preferred Key 27

Telephoning with the aid of

DESTINATION Keys 27

Terminating Calls 27

“Actions” MenuCard during a

Conversation 28

“Actions” MenuCard on Busy 28

“Actions” MenuCard while a

Call Is Being Signalled 28

Accepting Calls 30

By Lifting the Handset or

Pressing a Key 30

Calls during a Conversation 30

“Actions” MenuCard for

Incoming Calls 31

Inhaltsverzeichnis

“Actions” MenuCard when

Dialling 31

Enquiry, Toggling, Transferring

and Conference Calls 31

Enquiry / Toggling Calls with

the R-key or another Call Key 31

Transferring an Internal / External

call to an Internal Subscriber 32

Transferring an External Call

to an External Subscriber 32

“Actions” MenuCard for

Subscribers on Hold 33

Internal / External Three-party

Conferences 33

During the Conference 34

Special Calls / Conversations 34

Doorbell / Intercom Calls 34

Announcements 34

Answering Callbacks 35

Telephoning from the

Telephone Book 35

The Telephone Book 35

The “Telephone Book” MenuCard 35

TOP TEAM Function 36

BROKER’S TEAM Function 37

PARALLEL TEAM Function 38

EXECUTIVE-SECRETARY Function 40

Features and MenuCards 42

Feature Settings Variants 42

Using MenuCards 42

Using Programmed Keys 42

Main Menu 43

“Main Menu” MenuCard 43

“Calls” MenuCard 44

“Call Diverted” MenuCard 46

“Messages” MenuCard 48

“Settings” MenuCard 49

“Protection” MenuCard 51

“Connections” MenuCard 53

“Special Functions” MenuCard 56

“Central Config.” MenuCard 56

System Service 56

Subscriber Service 58

Quick Menus 60

“Info” MenuCard 60

“Active Features” MenuCard 60

“Prog. Call Key” MenuCard 61

Programming Keys 63

Programming DESTINATION Keys 63

Programming Functions 63

Appendix 66

Care and Maintenance 66

Declaration of Conformity 68

Main Menu 71

Index of Key Words 72

4 5

Please familiarise yourself with the

features of your telephone. You will

discover many new functions which

facilitate communication and

organisation.

OpenPhone 61, 63 und 65

in the OpenCom 1000/1010

Communications System

General Information

The OpenPhone 61, 63 and 65 are

corded system telephones that you

can operate on your OpenCom

1000/1010 communications system.

The innovative MenuCard display

enables simple operation of your

telephone and speedy access to the

wide variety of functions and fea-

tures on your system. All of the sys-

tem telephones have the same

functionality, the only differences

being the size of the display and the

number of programmable keys. In

addition, the OpenPhone 65 can be

expanded by extra display-support-

ed keypads.

The OpenPhone 63 and 65 can be

fitted with various adapters to meet

a wide range of specific require-

ments.

Safety Precautions

• Do not open the telephone (or

any of the connected acces-

sories), as this may expose you

to dangerous electric current.

• Always get the customer service

department to carry out any

repairs that may be necessary.

Do not allow the telephone and

accessories to come into con-

tact with water or chemicals.

• Only use the adapters provided

(where necessary).

• Do not use adapters that are

visibly damaged (e.g. cracks or

splits in the casing).

Installation Site

Do not install the telephone or

accessories in the vicinity of

• water, damp or humid areas

• heat sources or direct sunlight

• unventilated areas

The Design of Your Telephone

Using Your Telephone

The Design of Your Telephone

Using Your Telephone

Anklopfen Rückruf Rufumleitung Anrufschutz Sekretariat

Herrmann

• devices generating strong mag-

netic fields, electrical devices,

fluorescent lamps, computers,

radios or television sets

• dusty areas and areas exposed

to vibrations, tremors or

extreme temperature fluctua-

tions.

Place the telephone on a non-slip

surface. The surface finish of your

furniture may affect the feet of your

telephone, softening them and

causing them to leave undesirable

marks on your furniture.

16:30

23.05.2001

Bachmann

Blockwahl

Konferenz

Anklopfen

Rückruf

Rufumleitung

Anrufschutz

Sekretariat

Voice Mail

OpenPhone 61

OpenPhone 63

OpenPhone 65



Anklopfen

Rückruf

Rufumleitung

Anrufschutz

Sekretariat

Herrmann

Blockwahl

Konferenz

Interngespräch 01:57

The Design of Your Telephone

Using Your Telephone

it upside down and then replace it

again (2).

For wall mounting, two drill holes

are required in the wall at the fol-

lowing distance apart:

Telephone Distance

OpenPhone 61 155 mm

OpenPhone 63 155 mm

OpenPhone 65 184 mm

Cleaning Your Telephone

Simply wipe your telephone with a

slightly damp or anti-static cloth.

Never use a dry cloth or a cleaning

agent.

Adjusting the Inclination

Pull out the feet (1) and turn them

forwards or backwards (2) - two lev-

els are possible. Then push the feet

back in (3).

Wall Mounting

To mount your phone on the wall,

please remove the feet by pulling

them out sideways, then insert

them into the recesses on the base

of the telephone so that it later

hangs flush with the wall. Use a

screwdriver to lift the holding clip

(1) for the handset from its slot, turn

The Design of Your Telephone

Using Your Telephone

In each hole, insert a wall plug and

then screw in a 6mm screw so that

the head of the screw protrudes

approx 2.5 – 3mm from the wall.

Mount the telephone on the screws.

Labelling the Keys

The keys assigned to the display are

automatically or manually labelled

during programming. The text then

appears in the display. If keys have

not been programmed, then no text

is displayed.

On the OpenPhone 61 and 63 there

are five additional programmable

keys without display support.

To label the insert proceed as fol-

lows:

Press the bottom part of the cover

(1) and push it slightly downwards

(2). The upper part of the cover will

then lift up and you can remove this

and the labelling strip. To replace

the cover, place it in the slot, then

press it down before pushing it up

until the holding clips click into

place.

The IP Version

The IP version of the telephone also

has a power socket and two RJ-45

sockets.

Please insert the plug of the power

supply cable in the corresponding

socket of your telephone. Use the RJ-

45 socket labelled “LAN” to connect

to your network and the RJ-45 sock-

et labelled “PC” to connect to your

PC.

The Design of Your Telephone

Key Programming

The Design of Your Telephone

Using Your Telephone

Accessories

On the back of the telephone you

will find one (OpenPhone 63) or two

(OpenPhone 65) sockets to which

various add-ons and accessories can

be connected, either directly or via

various adapters, viz.:

•

ISDN adapter for connecting

ISDN terminals (only terminals

with their own power supplies).

•

Upx adapter for operating an

additional OpenPhone 61, 63 or

65 on the same line.

•

Accessories adapter for con-

necting a second receiver, a sec-

ond handset, an external micro-

phone, a headset, a loudspeak-

er, a “door busy” indicator, a

doorbell contact or a recording

device.

•

a/b adapter for operating an

analogue terminal on the same

line.

•

Power adapter in the event of

the power supply being poor.

•

V.24 adapter enables connec-

tion to a PC for the use of CTI

solutions and printers. Please

consult the section entitled

“Connecting and Using Acces-

sories” in the system’s “Mount-

ing and Commissioning“ guide.

Note: The IP versions do not support

the power adapter.

Key Programming

Note: some of the keys have dual

functionality, i.e. they trigger differ-

ent functions depending on

whether the key press is

short or

long.

The MenuCards outlined below are

display screens which appear,

enabling you to set features and

functions. More detailed informa-

tion can be found in the section

entitled “Display and MenuCards”.

∑ Alphanumeric

Keypad

This is for selecting telephone num-

bers or entering text. Not all the

available letters and special charac-

ters are printed on the keys. For

more information, please consult

the section entitled “Entering Texts”

on page 19.

m MenuCard Key

This key displays the MenuCards. A

short key press shows a selection of

the features that can be used in the

current telephone state (e.g. during

a call). A

long key press shows the

MenuCard for the main menu with

all the available settings.

i Info Key

When you press this key briefly, it

displays a MenuCard showing any

incoming calls, e-mails and text

messages. The key’s LED flashes

slowly if any of these have been

received.

long key press displays a Menu-

Card showing a list of active fea-

tures limiting the availability of the

telephone (e.g. active call blocking).

The key's active LED signals this

state.

The Design of Your Telephone

Key Programming

The Design of Your Telephone

Key Programming

a ABC Key

This opens the MenuCard for the

telephone book when you press the

key

briefly. A long key press pro-

vides a list of the display languages

that can be set.

p Arrow Key

This key enables you to scroll

through the MenuCards.

o OK Key

This confirms the selection in the

MenuCards.

w Redial Key

This opens a MenuCard with a list of

the last ten telephone numbers

dialled.

r Enquiry Key

This initiates an enquiry call.

f Hands-free Key

The hands-free key enables you to

make calls using the microphone

and/or the loudspeaker (with an

LED), keeping your hands free for

making notes, for example.

t Disconnect Key

This terminates an active connec-

tion.

s Mute Key

This switches the microphone in the

handset or the telephone off (comes

with an LED).

c C-key

This key deletes characters to the

left of the cursor or list entries in the

menu when you press the key

briefly. A long key press deletes the

whole line.

+ Plus/Minus Key

This has various functions. Depend-

ing on the current state of the

device, it adjusts:

• the volume of the loudspeaker

during hands-free operation,

• the volume during calls using

the handset,

• the ringer volume for signalling

incoming calls,

• it sets the display contrast in

the idle state,

Free keys can be recognised by the

lack of a label in the display.

g Internal / External Key

These keys can be used to make and

accept internal and external calls.

Each key has its own telephone

number. One of these keys

(depending on your configuration)

is seized when you go off hook.

g Multiple Key

Calls for another team partner are

signalled to you simultaneously on

the MULTIPLE INTERNAL key. You

can thus take calls for a partner.

These keys also allow you to make

calls (but thereby also block the

partner's telephone number). Calls

on external lines are signalled on

the EXTERNAL keys. At the same

time, the call is also signalled on the

MULTIPLE EXTERNAL keys of the

team member. Any team member

can also make external calls using

this key.

• it toggles features (switches

features on/off) quickly,

• it changes the ringer pitch and

the melody in the menu, and

• it moves the cursor when enter-

ing telephone numbers or text.

e ESC Key

This exits an input screen without

changing its contents and returns to

the previous (higher) level in the

menu structure.

g Programmable Keys

with an LED Display

The keys are defined when your

communications system is config-

ured.

The keys can be programmed with

telephone numbers (destinations)

or features:

•A

short key press carries out

dialling or the programmed fea-

ture.

•A

long key press can be used to

program the key via a Menu-

Card (see the section entitled

“Programming Keys”).

The Design of Your Telephone

Display and MenuCards

Info Line(s)

The first line of the display (the sec-

ond one on the OpenPhone 65)

shows additional current informa-

tion.

There is no defined info line on the

OpenPhone 61. The single line of

the display is used to show informa-

tion when required by the current

state.

In the idle state, the following infor-

mation is displayed in turn when

you press the okey:

• the terminal’s telephone number

and the time,

• activated room monitoring,

• restricted subscriber rights (acti-

vated by the VTel),

• any callback requests, and

•the current call variant.

On the OpenPhone 65, the second

info line shows the day of the week

and the date.

In the connection state, the current

call-charge counter (where active) or

the duration of the call and notes are

displayed. In the enquiry state, the

telephone number of the enquiry call

you dialled is displayed.

Key Lines

The display next to the keys is allo-

cated to these, line by line. Depend-

ing on the key type, the display

texts listed below are shown.

Note: Call and busy states are repre-

sented on the call keys by additional

symbols. Please refer to the section

entitled “

Telephoning”.

Note: The OpenPhone 61 does not

have defined key lines. The single

line of the display is used to show

information about keys when

required by the current state.

1 Call key in the idle state:

The internal telephone number

or a manually-entered text

2 Call key in the dialling or con-

nection state:

The number dialled or the name

of the subscriber called (if this is

in the telephone book)

3 A destination key programmed

with a name:

If no name was entered when

programming, then the pro-

grammed telephone number

will appear instead.

Display and MenuCards

The Design of Your Telephone

Key Programming

g “Team” Direct Call Key

The “Team” direct call key indicates

whether the other team member is

busy or is being called. This allows

you to take calls for other team

members. In addition, you can use

these keys to call other team mem-

bers directly by just pressing the

key.

g Direct Call Key with

Signalling

Direct call keys with signalling,

which contain a display, can be pro-

grammed by you with an internal or

external telephone number. This is

then dialled by pressing that key.

The display indicates whether the

other internal subscriber is busy or

available, or, in the case of external

telephone numbers, whether an

external line is still available.

g “Partner” Direct Call

Key

By pressing the “Partner” direct call

key, you can call another member of

your team. Your partner also has a

key with which to reach you. The

key indicates whether the line is

busy or free. Calls can be made even

if the partner is busy.

➁

➂

➀

1716

The Design of Your Telephone

Display and MenuCards

Arrow key Scrolling through the MenuCard lists and selecting

p items in them is done using the arrow keys. If the list is

longer than the display screen, then this is indicated by

an arrow in the bottom right-hand corner. If you scroll

down, an arrow appears in the top right-hand corner.

Numeric keys Selecting from the menu can also be done by entering

∑ the digit that appears in front of the feature. Pressing

the OK key confirms the selection or setting.

Depending on the feature, this is either carried out and

the MenuCard is then closed or additional settings

screens are displayed.

ESC key,

short press Ends the selection or entry without saving any changes

e and returns to the previous (higher) level in the menu

structure.

ESC key,

long press Exits the MenuCard without saving any changes (this

e can also be done by pressing the key used to invoke

the MenuCard). If the menu was open (e.g. internal /

external option), this allows you to exit the MenuCard

display.

Selecting Items from MenuCard Lists

The Design of Your Telephone

Display and MenuCards

A programmed function key:

The name of the feature with

additional information

5 A call key in the call state:

The caller’s telephone number

(if transmitted) or name (if this

is in the telephone book).

MenuCard Display

As with a PC, all telephone and sys-

tem features are controlled by

means of screens that are opened

on your display. These screens

resemble index cards and are know

as MenuCards.

The uppermost line of a MenuCard

contains the name of the menu or

the name of the selected feature.

The following lines contain the fea-

tures you can select or lists of

names or telephone numbers.

You press various keys to invoke the

MenuCards. Please refer to the sec-

tion entitled “Key Programming”

above for more details.

When a MenuCard is displayed, it

partially covers the key lines.

Despite this, it is still possible to

carry out all the functions assigned

to the keys (e.g. to accept a call on a

call key).

MenuCards can be overlaid with

other screens for making entries

(e.g. a telephone number).

Invoking MenuCards and

Selecting List Items

Use one of the keys described in the

section on key programming in

order to invoke a MenuCard (please

see the table entitled “

Invoking

MenuCards Using Keys

” below).

Please note the difference between

short and long key presses. The

selection of items from a list is

described in the table entitled

“

Selecting Items from MenuCard

Lists

” below.

101

inte

Actions

1Pick-up

2Dir. pick-up

3Announcement

101

inte

Actions

2Dir. pick-up

3Announcement

4Notes

Dest:

➄

➃

Key short long MenuCard

MenuCard key x Depends on state of the phone

m x Main Menu

Info key x Info / current messages

i x Active features

ABC key x Telephone book

a x Language setting (display)

Redial key x x Numbers stored for redialling

Call key x Set key

Programmable key x Program key

Invoking MenuCards Using Keys

1918

The Design of Your Telephone

Display and MenuCards

Deleting Lists

In displayed lists (e.g. call lists), a

short press of the C-key c

deletes individual entries.

Entering Texts

In input lines for text, the numerical

keypad automatically switches to

the entry of letters. You can enter

the following characters by repeat-

edly pressing the number keys:

Key Character

1 1?!,.:” ‘

2 ABC2ÄÅÀÁÃÆÇ

3 DEF3ÈÉÊË 

4 GHI4Ì Í Î Ï

5 JKL5

6 MNO6ÑÖÒÓÔÕØ

7 PQRS7ß

8 TUV8ÜÙÚÛ

9 WXYZ9

0 0 (blank)@$&

* *-+=~<>^%

# #(){}[]/ \

The input position moves automati-

cally if you pause briefly between

your input or enter a new character.

When you are entering text, the first

character is automatically upper

case and the subsequent characters

are lower case. A

long key press

switches between upper and lower

case.

You can use the plus/minus key

+ to move the cursor. Input is

always made to the immediate left

of the cursor position. A

short press

of the C-key c deletes individ-

ual digits/characters, whereas a

long press deletes the entire entry.

Automatic Fade-out

MenuCards fade out automatically

under the following conditions:

• after 15 seconds of being dis-

played

• if you receive a call in the idle or

connection state and accept it

by lifting the handset or press-

ing a key

• if you input characters/digits in

the connection state that

require a new, connection-

dependent MenuCard (e.g. you

press the R-key to initiate an

enquiry call; see “Telephoning”).

The Design of Your Telephone

Display and MenuCards

Characteristics of Set-

tings Screens

Three dots following a MenuCard

item mean that after you have

pressed the OK key o , you can

then select further options.

You can key these entries or

changes (e.g. for a telephone num-

ber) directly into an input line. The

cursor indicates the point at which

your input is made or a character

deleted. Pressing the OK key o

or scrolling further with the arrow

keys saves the entries.

Quick Change

“+” in front of the feature name

indicates it is on and “-” indicates it

is off.

You can use the plus/minus key

+ to toggle between states, i.e.

to change to the other state on each

press, or you can use the OK key to

move on to the settings screen.

Entering and Deleting

Digits

If the numerical input is longer than

the display field, the digits are

pushed to the left out of the visible

area.

Using the plus/minus key +

you can move the cursor to display

the digits that were previously hid-

den. Input is always made to the

immediate left of the cursor posi-

tion. A

short press of the C-key

c deletes individual digits,

whereas a

long press key deletes

the entire entry.

You can also interrupt your entry

with a

short press of the MenuCard

key m , which moves the current

display into the background. Press-

ing the key again brings it back into

the foreground.

101

inte

Dest.:

Int. & ext.calls

off

101

inte

Divert phone

1 -Immediate

...

2-After time

...

3-Busy

...

101

inte

Dest.:4528

Int. & ext.calls

off

2120

The Design of Your Telephone

Using the Add-on Keypad Module

All MenuCard displays related to the

keys of an add-on module are

shown in the display of the basic

device.

The Design of Your Telephone

Using the Add-on Keypad Module

• if you press a key that invokes a

MenuCard other than the one

displayed. All input that you

saved while the MenuCard was

open remains intact when you

exit the menu.

Description

The add-on keypad module for the

OpenPhone 65

Up to three add-on keypad modules

with a display can be added to the

OpenPhone 65. Each module has

Using the Add-on Keypad Module

Pick-up

Diversion

Secretary

Announcement

Voice Mail

Miller

Walker

Carter

Smith

ten keys that are assigned to the

corresponding display lines. The

keys can be allocated at three levels,

thereby providing you with 30 ran-

domly programmable memory loca-

tions for destinations and functions

for each module. Additional call

keys can only be programmed at

the first level.

Selecting the Function

Level

You switch levels by using the level

key ™ at the lower right of the

display. The symbols in the upper-

most line of the display tell you

which level is set.

Using the Keys

Before programming a key, you

must always select the desired level.

Telephoning

General Information

Seizing a Line Using the

Direct Call Key with Sig-

nalling

Direct call keys with signalling can

be configured on your telephone.

You can also program direct call

keys with signalling with telephone

numbers. In contrast to the DESTI-

NATION key, the busy state of the

destination or line is displayed on

the direct call key with signalling.

Dialling via the direct call keys with

signalling is the same as entering a

telephone number.

For all the procedures in this section

therefore, you can activate a direct

call key with signalling instead of

entering a telephone number

Seizing a Line Using the

“Team” Direct Call Key

“Team” direct call keys can be con-

figured on your telephone. You can

also program “Team” direct call keys

with internal telephone numbers.

Using a “Team” key, you can call the

programmed destination directly. In

addition, calls for the other tele-

phone number and the busy state

of the other telephone are signalled.

Multiple Calls

If you receive several calls simulta-

neously, these are signalled by

flashing LEDs on the corresponding

call keys. You can press the desired

call key without going off-hook.

Your telephone is then switched to

hands-free/open listening mode

and you are immediately connected

with the caller.

En-bloc Dialling/ On-hook

Dialling

If you have activated the menu item

“

En-bloc dialling” in the “Settings”

MenuCard, you can enter telephone

numbers (and correct or add digits

to them if necessary) without lifting

the handset. The number is dis-

played in the info line. Entries in the

redial list, the call list and the tele-

phone book which are selected with

o also appear in the info line

first. After you have gone off-hook,

press the hands-free key f or a

call key g to dial the number.

If en-bloc dialling is deactivated, the

telephone automatically goes into

the hands-free mode (if it is on-

hook) as soon as you enter a tele-

phone number. This number is

dialled immediately.

Telephoning

General Information

Internal and External

Telephone Numbers

The internal telephone number of

your telephone is assigned when

your telephone system is config-

ured.

Signalling on the Call

Keys

The LEDs and symbols on the call

keys signal the following states:

First call LED flashes rapidly

Further calls LED flashes rapidly

Key seized LED on

π Arrow on

Call held LED flashes slowly

π Arrow flashes

slowly

Seizing an External Line

Manually or Automatical-

You can configure the preferred set-

ting for every telephone.

Automatic external seizure: if your

telephone is set to automatic exter-

nal (trunk) line seizure, your EXTER-

NAL key is automatically seized

when you lift the handset. You will

then hear the external dialling tone

and can dial an external telephone

number right away. Use this setting

if you mainly make external calls.

Manual external seizure: if your

telephone is set to manual external

(trunk) line seizure, your INTERNAL

key is automatically seized when

you lift the handset and you can dial

an internal number right away. Use

this setting if you mainly make

internal calls.

The setting you prefer to use can be

configured by the Customer Service

Department on request.

Seizing a Line Using Des-

tination Keys

Dialling with the aid of DESTINA-

TION keys is the same as entering a

telephone number. For all the pro-

cedures in this section, therefore,

you can use a DESTINATION key

instead of entering a telephone

number.

Telephoning

General Information

2524

Telephoning

General Information

Redialling

By pressing the redial key w you

invoke a MenuCard with the last ten

telephone numbers dialled (with

the most recent entry at the top). If

a telephone number is also in the

telephone book or list of names of

your system, the corresponding

name will appear. Select the entry

you want and confirm your choice

by pressing o , the hands-free

key f, a call key

g or by lifting

the handset.

Conversely, you can seize a line by

pressing the handset, hands-free or

call key, then press the redial key,

select a telephone number and initi-

ate dialling by pressing o.

Hands-free / Open Listen-

ing

During hands-free calls, the handset

is on-hook. You hear the caller over

the loudspeaker and speak into the

microphone of the handset

(although this is on hook). In the

case of open listening, the loud-

speaker is switched on in addition

to your handset. The OpenPhone 61

only supports open listening.

Using the Handset

To switch the open-listening func-

tion on or off, press the hands-free

key f. To switch to hands-free

mode, hold down the hands-free

key and replace the handset.

Initiating Hands-free Calls

Press the hands-free key f

without lifting the handset. You end

the call by pressing the hands-free

key again.

State-dependent Menu-

Cards

A short press of the MenuCard key

m invokes state-dependent

MenuCards. The features that can

be activated in this state are dis-

played.

The state-dependent MenuCards

are depicted at the end of their

respective sections below.

Note: features are normally only dis-

played when you can actually acti-

vate them.

Telephoning

General Information

DTMF Post-dialling /

Dialling

By activating touch-tone dialling

(also called DTMF dialling), you can

use special services, e.g. remote

access of an answerphone, use of a

voicebox or make a city call. You

activate touch-tone dialling in the

“Actions” MenuCard during a con-

versation and deactivate it by invok-

ing the menu item again or by ter-

minating the call. If you often post-

dial digits using touch-tone dialling,

then you can set your telephone to

switch over automatically.

Muting

By pressing the mute key s you

switch off the microphone during a

call; the party you have been talking

with can then no longer hear you.

Pressing the key again switches the

microphone back on. An LED is illu-

minated to indicate that muting is

off.

Displaying Call Cost and

Call Duration

Providing your telephone company

transmits call-charge information,

you can view the current cost of

manually-dialled external calls in

the info line during or after the call.

You can use the menu item

“

Cost/duration” in the “Settings”

MenuCard to switch this off or to

display the call duration.

Adjusting the Volume

with the Plus/Minus Key

During open listening / hands-free

operation, the plus/minus key

adjusts the loudspeaker volume. If

you are using the handset, this key

adjusts the receiver volume, while if

a call is being signalled, it adjusts

the ringer volume. When the tele-

phone is in the idle state again, the

plus/minus key adjusts the display

contrast.

101

Baker

Handset

2726

Telephoning

Making External / Internal Calls

Making an Internal Call on

a Telephone with an Inter-

nal Preferred Key

A Lift the handset (in which case

your call key or INTERNAL key is

seized) or

g press the desired call key or INTER-

NAL key (in hands-free mode).

Z Dial the internal telephone num-

ber.

Making an External Call on

a Telephone with an Inter-

nal Preferred Key

A Lift the handset (your call key or

INTERNAL key is seized) or

g press the desired call key or

EXTERNAL key (in hands-free mode).

Z Dial the external telephone num-

ber without using the external line

access code.

Making an External Call on

a Telephone with an Exter-

nal Preferred Key

A Lift the handset (your call key or

EXTERNAL key is seized) or

g press the desired call key or

EXTERNAL key (in hands-free mode).

Z Dial the external telephone num-

ber without using the external line

access code.

Making an Internal Call on

a Telephone with an Exter-

nal Preferred Key

A Lift the handset (your call key or

EXTERNAL key is seized), then

g press the desired INTERNAL key.

Z Dial the internal telephone num-

ber.

Telephoning with the aid of

DESTINATION Keys

You can program telephone num-

bers to programmable keys. To dial,

simply press the destination key g.

This seizes your call key.

Terminating Calls

You can terminate calls by replacing

the handset, by pressing the discon-

nect key t or by pressing the

hands-free key f during hands-

free operation.

Telephoning

General Information

“Actions” MenuCard in

the Idle State

Press the MenuCard key m

briefly, then select …

Paging: you acknowledge the pag-

ing message that previously

appeared on your display.

Pick-up: if your telephone belongs

to a pick-up group, you can take

calls made to any telephones in this

group.

Dir. pick-up: after entering the tele-

phone number, you take a call

made to any other telephone. If the

other telephone is already in the call

state you can pick up the call if you

have corresponding authorisation.

Please note that you cannot pick up

calls made to the “Partner” direct

call key. (If your team has been con-

figured accordingly, however, you

can pick up such calls within the

team using the corresponding

“Partner” key.)

Announcement: after entering the

telephone number, you can initiate

an announcement to another sys-

tem telephone.

Notes: Make a note of a telephone

number and a name or dial a tele-

phone number you have already

noted.

Last call costs: you see the cost of

the last call.

Main menu: this opens the Main

menu; see the section entitled

“Main Menu” for more details. You

can also do this by means of a long

press of the MenuCard key m .

WAP portal: you can access WAP

(WML) pages in the Internet using

URLs preset by the system adminis-

trator or you can enter a URL your-

self.

Making External / Internal Calls

Telephoning

Making External / Internal Calls

Telephoning

“Actions” MenuCard dur-

ing a Conversation

(connection without call holding)

Press the MenuCard key m

briefly, then select …

Paging: you acknowledge the pag-

ing message that previously

appeared on your display.

Team hold: if a call is to be contin-

ued on a different telephone in a

team, you can press “Team hold” to

invoke an automatic hold recall to

the team members.

DTMF post dial...: this switches over

to DTMF post-dialling.

Notes: make a note of a telephone

number and a name or dial a tele-

phone number you have already

noted.

WAP portal: you can access WAP

(WML) pages in the Internet using

URLs preset by the system adminis-

trator or you can enter a URL your-

self.

“Actions” MenuCard on

Busy

If the subscriber is busy, press the

MenuCard key m

briefly, then

select …

Paging: you acknowledge the pag-

ing message that previously

appeared on your display.

Dir. pick-up: after entering the tele-

phone number, you take a call

made to any other telephone. If the

other telephone is already in the call

state you can pick up the call if you

have corresponding authorisation.

Intrusion on/off: you intrude on an

active call but can only be heard by

the subscriber you called. This sub-

scriber remains connected to the

person to whom they were original-

ly speaking.

Callback: as soon as the subscriber is

free again, the callback will be acti-

vated.

Call waiting: the busy subscriber

hears a discreet signal (“knock”)

during the conversation.

Override blocking: your call is sig-

nalled on the called subscriber’s

telephone even if call blocking is

active.

WAP portal: you can access WAP

(WML) pages in the Internet using

URLs preset by the system adminis-

trator or you can enter a URL your-

self.

Making External / Internal Calls

“Actions” MenuCard while

a Call Is Being Signalled

Press the MenuCard key m

briefly, then select …

Paging: you acknowledge the pag-

ing message that previously

appeared on your display.

Callback: as soon as the subscriber is

free again, the callback will be acti-

vated.

DTMF post dial...: this switches over

to DTMF post-dialling.

WAP portal: you can access WAP

(WML) pages in the Internet using

URLs preset by the system adminis-

trator or you can enter a URL your-

self.

Enquiry / Toggling Calls

with the R-key or Another

Call Key

During a call, press the R-key r

(display in the info line) or another

call key g;

3130

Telephoning

Enquiry, Toggling, Transferring and Conference Calls

Enquiry, Toggling, Transferring and Con-

ference Calls

Z Dial the internal or external tele-

phone number (or press the call key

g and dial). You must take into

account the type of external line

seizure.

“Actions MenuCard” for

Incoming Calls

Press the MenuCard key m

briefly, then select …

Paging: you acknowledge the pag-

ing message that previously

appeared on your display.

Deflect call: you use this function to

“deflect” the call to another sub-

scriber. Select the menu item, enter

the destination and press o.

WAP portal: you can access WAP

(WML) pages in the Internet using

URLs preset by the system adminis-

trator or you can enter a URL your-

self.

“Actions” MenuCard when

Dialling

Press the MenuCard key m

briefly, then select …

Paging: you acknowledge the pag-

ing message that previously

appeared on your display.

Pick-up: if your telephone belongs to

a pick-up group, you can take calls

made to any telephone in this group.

Dir pick-up: after entering the tele-

phone number, you take a call made

to any other telephone. If the other

telephone is already in the call state,

you can pick up the call if you have

appropriate authorisation.

Announcement: after you have

entered the telephone number, you

can initiate an announcement to

another system telephone. The loud-

speaker is automatically switched

on. Make your announcement.

DTMF post dial...: this switches over

to DTMF post-dialling.

WAP portal: you can access WAP

(WML) pages in the Internet using

URLs preset by the system adminis-

trator or you can enter a URL your-

self.

Telephoning

Accepting Calls

By Lifting the Handset or

Pressing a Key

Normal calls

A/g Lift the handset or press the

call key on which the call is being

signalled (in hands-free mode).

Call waiting during a conversation

C You are having a conversation

when you hear the call-waiting sig-

nal and see the text “Call waiting”

as well as the caller in the info line:

Press the R-key to accept the call.

Your first call will be put on hold

and you can now speak with the

waiting subscriber.

For further information on the pro-

cedure, please see the section enti-

tled “Enquiry, Toggling, Transferring

and Conference Calls” below.

Calls During a Conversa-

tion

On the same call key (only possible

for external calls when configured

by the system administrator)

C You are having a conversation

when you hear the call-waiting sig-

nal and see the words “Further

calls” in the info line. The call key

flashes rapidly and the number of

calls waiting for you appears in its

display.

You can only accept the waiting

call(s) by ending your current call

(by going on hook or transferring

it). As soon as you have ended the

first call, the next call waiting will

automatically be signalled on the

key that is now no longer busy.

You can then press the handset key

g to accept the call.

On a different call key

C You are having a conversation

when you hear the call-waiting sig-

nal and see the call in your display:

g Press the rapidly-flashing call key

to accept the call. Your first call will

be put on hold and you can now

speak with the waiting subscriber.

t Press the disconnect key to

end the current call.

g Then press the waiting sub-

scriber’s call key. (The LED and

arrow symbol flash slowly).

C You can now speak with the first

subscriber again.

Accepting Calls

3332

Telephoning

Enquiry, Toggling, Transferring and Conference Calls

“Actions” MenuCard for

Subscribers on Hold

If the subscriber is being held, ...

press the MenuCard key m

briefly and then select …

Paging: you acknowledge the pag-

ing message that previously

appeared on your display.

Toggling: you switch between the

current subscriber and the sub-

scriber you spoke to previously.

Transfer: you connect the subscriber

who is on hold to the subscriber

with whom you are currently speak-

ing.

Team hold: if a call is to be contin-

ued on an different telephone in a

team, you can press “Team hold” to

invoke an automatic hold recall to

the team members.

Conference: you initiate a three-

party conference.

DTMF post-dial...: this switches over

to DTMF post-dialling mode.

Notes: make a note of a telephone

number and a name or dial a tele-

phone number you have already

noted.

WAP portal: you can access WAP

(WML) pages in the Internet using

URLs preset by the system adminis-

trator or you can enter a URL your-

self.

Internal / External Three-

party Conferences

Providing your telephone has the

necessary authorisation, you can

hold a telephone conference (with

up to three subscribers in all). Inter-

nal and external subscribers can

participate in the conference.

You have dialled an internal or

external enquiry call.

C If the subscriber answers,

announce the conference and select

the “

Conference” menu item from

the “

Actions” MenuCard. This initi-

ates the conference.

B/t You terminate the confer-

ence by replacing the handset or

pressing the disconnect key.

Telephoning

Enquiry, Toggling, Transferring and Conference Calls

You are now connected with the

subscriber you called. Your first call

is held.

g To toggle (i.e. switch backwards

and forwards between the two

calls), press the R-key or the held

subscriber’s call key (the LED and

the arrow symbol on this key flash

slowly).

End the enquiry call or toggling by

pressing the disconnect key t.

g Then press the key with the held

call.

C You are reconnected with the

waiting subscriber.

Transferring an Internal /

External Call to an Inter-

nal Subscriber

Let’s say you have dialled an inter-

nal enquiry call (see the section

entitled “Enquiry / Toggling” above)

by means of the R-key or another

call key.

If the subscriber answers,

CBAnnounce the call transfer and

replace the handset. If the sub-

scriber does not answer,

B Replace the handset. The call is

signalled on the subscriber’s termi-

nal.

If the called subscriber goes off-

hook, they receive the waiting call.

If the called subscriber does not

answer within 45 seconds, you get a

recall and when you lift the hand-

set, press the hands-free key or the

call key, you are reconnected with

the original caller.

If the internal subscriber whom you

called is busy, press the t dis-

connect key and then the g/r

enquiry key or the call key on which

the original call is waiting.

Transferring an External

Call to an External Sub-

scriber

Transferring an external call to an

external subscriber can only be

done via the “

Subscribers” Menu-

Card.

Briefly press the MenuCard key

m and confirm the

transfer with

the OK key o.

Depending on your telephone sys-

tem settings, this can connect the

external calls on your telephone sys-

tem.

Note: if you connect two calls you

dialled, the call charges incurred will

be billed to your own account. In

other words, you will have no con-

trol over the duration of the trans-

ferred call or the costs incurred.

Das Telefonbuch

The telephone book of your com-

munications system can contain

approx. 10,000 entries. This figure

includes the entries in the centrally-

administered telephone book.

“Telephone Book” Menu-

Card

Press the ABC key a briefly.

The following appears …

Name: enter the letter or name you

are searching for (see also “Text

Input”).

Press o . You then see the tele-

phone book list, beginning with the

letters you entered. If you press the

3534

Telephoning

Making Calls from the Telephone Book

key o without making any input,

the list will begin with the first

entry. Use the arrow keys to select

the desired name. Press o *.

You then see the telephone number

corresponding to this entry and can

dial it by selecting “

Dial”.

* If you have raised the handset before opening

the telephone book, OK initiates dialling.

The called subscriber hears a special

information signal followed by your

announcement.

Whenever an announcement is

made to you, you hear the special

information signal.

In order to answer, A/f you

raise the handset or press the

hands-free key.

Answering Callbacks

A callback is performed when the

other subscriber is available again.

Your telephone rings.

A Raise the handset or press the

hands-free key and the other sub-

scriber is called.

Telephoning

Special Calls / Conversations

Doorbell / Intercom Calls

A doorbell is signalled on your call

key and appears on the display.

If your telephone is on-hook

A A lift up the handset.

• You are then connected with

your system’s doorstation

equipment and can speak to

the visitor.

If you are having a conversation

C If the doorbell is signalled during

a call, you hear a “knocking” signal.

Proceed as outlined in the section

entitled “Calls during a Conversa-

tion” above.

Announcements

Announcements can only be made

to system telephones.

A Raise the handset and select the

“

Announcement” menu item from

the “

Actions” MenuCard.

Special Calls / Conversations

During the Conference

Please note: conferences with two

external subscribers must be acti-

vated by Customer Service.

During the conference, each sub-

scriber can make an enquiry call to

one further subscriber or transfer

the conference to another sub-

scriber.

Enquiry calls: during a conference

call you can make an enquiry call to

another subscriber by pressing an

INTERNAL / EXTERNAL key or the R-

key, then dialling the desired tele-

phone number, or by pressing the

“Team” direct call key or the “Part-

ner” key. When you want to rejoin

the conference, press the key on

which the conference is being held.

Transfer: If you want to transfer the

conference to another subscriber,

replace the handset while in

enquiry mode or press the key on

which you are currently speaking.

You can only transfer the confer-

ence when you have spoken with

the other subscriber.

3736

Telephoning

Telephoning in a Team

directly, you simply press the appro-

priate “Team” key. The member’s

current state - busy or free - is dis-

played on the key.

BROKER’S TEAM Func-

tion

Calls to your telephone number are

signalled visually and acoustically

on your INTERNAL key (I). External

calls are signalled on the EXTERNAL

keys (E). At the same time, call sig-

nalling occurs on the team mem-

bers’ MULTIPLE EXTERNAL keys (T).

This enables them to take waiting

calls and represent you, and vice

versa. If you do not want calls to be

signalled acoustically on the ME

keys, you can switch this off and on

as required by means of the “Team

ringing” or the “Stand-by rep.

on/off” function.

The system administrator has the

option of activating the following

function: calls answered on the lines

can be held by pressing a call key

(the call key for the current line or

another EXTERNAL key (E) or MULTI-

PLE EXTERNAL key (ME)). Any mem-

ber of the team can pick up the held

line by pressing the key again. If a

held line is not answered within 20

seconds, there is a recall to the

member of the team who placed

the line on hold.

Note: Activated features for your

telephone’s number(s) (e.g. call

diversion) also affect the signalling

on team members’ ME (multiple-

external) keys.

If you want to make an internal or

external call, you use the INTERNAL

key (I) to seize an internal line and

can immediately dial an internal

number or seize an external line by

pressing the external line code digit.

Your telephone number is then

busy. You can also use an EXTERNAL

key or a MULTIPLE EXTERNAL key

(ME) to make external calls. In this

case, the telephone number of that

line is then busy.

Telephoning

Telephoning in a Team

TOP TEAM Function

Calls to your telephone number are

signalled visually and acoustically

on your INTERNAL key (I). Parallel to

this, they are also signalled on the

team members’ “Team” direct call

key (T). The other members of the

team are thus able to take calls for

and represent you if necessary, and

vice versa. If you do not want calls

to be signalled acoustically on the

“Team” key (T), you can switch this

off and on as required by means of

the “Team ringing” function. When

I(nternal) 11

T(eam) 10 Telephone 2

T(eam) 12

I(nternal) 10

T(eam) 11 Telephone 1

T(eam) 12

I(nternal) 12

T(eam) 11 Telephone 3

T(eam) 10

4701 10

4701 11

4701 12

External telephone

numbers

Internal telephone

numbers

Internal telephone numbers

on the call keys

OpenCom 1000/1010

Example of telephone number assignment: TOP TEAM function

you want to make an internal or

external call yourself, use the INTER-

NAL key to seize an internal line,

and you can immediately dial an

internal number or seize an external

line by dialling the external line

code digit (your telephone number

is then busy).

Note: Activated features for your

telephone's number(s) (e.g. call

diversion) also affect the signalling of

incoming calls on team members’

“Team” direct call keys. If you want

to call another team member

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DETEWE OPENPHONE 65 User manual

Brand: DETEWE

Model: OPENPHONE 65

Category: Telephones

Type: User manual

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